Operations Officer Jobs in Saudi Arabia

About the Role

Tabby is seeking a motivated FinOps Associate to join its Capital department in Riyadh, Saudi Arabia. This full-time position is integral to supporting merchant-related financial operations, acting as the primary finance contact for payouts, settlements, and reconciliations. The role involves close collaboration with cross-functional teams, including Product, Sales, Legal, Risk, and Compliance, to resolve financial and system-related issues and ensure the accuracy and timeliness of merchant payouts. This position offers an opportunity for individuals with 0-1 years of experience to develop within a dynamic FinTech environment, gaining hands-on experience in critical financial processes.

Key Responsibilities

• Serve as the primary finance point of contact for all merchant-related financial operations.
• Collaborate with Product, Sales, Legal, Risk, and Compliance teams to resolve operational and system-related financial issues.
• Provide financial clarifications to internal teams regarding payout logic, settlement models, and merchant configurations.
• Assist in the preparation, validation, and reconciliation of merchant payouts, fees, VAT, and offsets across internal systems, ERP, and bank statements.
• Liaise with banks and payment partners to resolve issues with failed, delayed, or reversed transfers.
• Support the FinOps perspective for new payout models, markets, or financial processes.
• Assist in developing internal documentation, FAQs, and training materials for financial operations.
• Identify opportunities for process improvements and support their implementation.
• Support month-end close activities and assist during internal and external audits.
• Perform other duties as required to ensure efficient financial operations.

Qualifications and Requirements

• 1-3 years of experience in Financial Operations, Payments Operations, Accounting, or FinTech-related roles.
• Proven experience working with ERP systems, such as NetSuite or similar.
• Proficiency in Microsoft Excel for managing large datasets and performing reconciliations.
• Experience with CRM or ticketing platforms is considered a plus.
• Strong analytical and problem-solving skills with meticulous attention to detail and a commitment to accuracy.
• Excellent communication skills, with the ability to explain complex financial information clearly.
• Experience working effectively within cross-functional, data-driven teams.
• A proactive and accountable mindset, with the ability to perform effectively under pressure.
• Capacity to thrive in a fast-paced, entrepreneurial environment and adapt to changing priorities.
• Flexibility to work in rotational shifts that accommodate individual and team needs.

Required Skills

• Financial Operations
• Payments Operations
• Accounting
• FinTech
• ERP Systems (*, NetSuite)
• Microsoft Excel (advanced for data analysis and reconciliation)
• CRM and Ticketing Platforms (beneficial)
• Analytical and Problem-Solving Skills
• Attention to Detail and Accuracy
• Communication Skills
• Cross-functional Collaboration
• Data-Driven Decision Making
• Proactive Mindset
• Accountability
• Ability to Work Under Pressure
• Adaptability

Work Environment and Details

This is a full-time role based in Riyadh, Saudi Arabia. The position offers flexible working hours, with trust placed in employees to manage their time effectively to fulfill their roles. The work environment provides autonomy and responsibility from day one, with career progression directly influenced by the quality of work. Tabby is committed to fostering an equitable, high-performing workplace that supports individuals from all backgrounds to thrive and grow.

Corporate Sales ExecutiveWorkplace: RiyadhJob Summary:A luxury resort in Riyadh announces a job opportunity for a Corporate Sales Executive with the ability to attract clients, build relationships, and close deals for events, occasions, meetings, and corporate ******** Duties:* Attracting companies, government, and private entities.* Conducting field visits and meetings.* Preparing commercial offers and following up with clients.* Negotiating, closing contracts, and achieving sales targets.* Building a customer base and long-term relationships.Requirements:* At least two years of experience in events sales, venue sales, event organization, or corporate sales.* Good knowledge of the celebrations, events, and corporate market in Riyadh.* Owning a private car.* Valid driving license.* High skills in negotiation, persuasion, and closing deals.* Ability to work in the field and visit clients continuously.* Preferably having a previous customer base with companies and government and private entities.* Negotiating, closing contracts, and achieving sales targets.Advantages:* Generous basic salary.* Rewarding monthly commissions on collected contracts.* Professional work environment.* Opportunities for growth and career development.Expected Income:Fixed salary + rewarding commissions linked to performance and results

BOUNCE Riyadh is hiring!

Team Leader
📍 Solitair Mall, Riyadh
💰 Salary: SAR 8,000

Host / Team Member
📍 Solitair Mall, Riyadh
💰 Salary: SAR 4,500

Requirements:
• Basic English communication skills
• Mixed-gender work environment
• Sports uniform is part of the job
• Flexible to work shifts and weekends

Apply now and join the BOUNCE team!

Pharmacy Reports Management: Preparing and following up on inventory and daily and periodic reports for pharmacies in the most important 5 joints: (Sales reports, collection, supply, offer approval, support and problem-solving follow-up).

Contracts and Agreements: Drafting contracts and agreements with pharmacies and partners in cooperation with the General Administration.

Business Development: Searching for opportunities and partnerships that serve the institution according to general requirements and objectives.

Logistics Supervision: Following up on store orders and ensuring their completion within the specified time (whether from the internal warehouse or through logistics partners).

Partners Management: Managing the relationship with logistics partners and monitoring their performance.

Inventory and Import: Monitoring and following up on inventory, preparing periodic reports, and managing import requests.

Suppliers Management: Dealing with multiple suppliers (printers, etc.).

Team Management: Following up and supervising the tasks of the delivery team and giving the necessary directives in coordination with the management.

Administrative Organization: Organizing and archiving company documents, and coordinating periodic meetings between company departments.

Store Management: Participating in store and employee management when needed.

General Tasks: Performing any other tasks (field or office) assigned by management to ensure workflow.

 

About the Role

Amazon is seeking a motivated and detail-oriented ICQA Supervisor to join its operations in Riyadh, Saudi Arabia. This role is crucial for ensuring the efficiency, safety, and quality of fulfillment center operations. The position requires a proactive individual capable of managing daily activities, fostering a productive team environment, and driving continuous improvement initiatives. This is a full-time role with opportunities for growth within Amazon's operational structure, focusing on overseeing a specific function within the fulfillment center to meet performance, quality, and safety standards.

Key Responsibilities

• Supervise daily activities to ensure the safety, quality, and performance of Inbound or Outbound FC operations.
• Plan resourcing for the function beyond immediate needs.
• Identify training needs and manage team member performance and absence.
• Coach and monitor the department to foster a culture of productivity.
• Set and clarify departmental requirements and expectations to promote teamwork, collaboration, and open communication.
• Ensure adherence to safety procedures and document accidents and incidents promptly.
• Prioritize tasks effectively to meet deadlines.
• Exhibit professional behavior and manage ambiguity and change effectively.
• Drive results and proactively address obstacles.
• Communicate and enforce company policies consistently.
• Source and develop ideas for improvement plans.
• Share best practices across departments, shifts, and the organization.
• Collaborate with HR, Facilities, Safety, and IT to secure support and resources for initiatives.
• Track production metrics and use data to develop continuous improvement strategies and report to management.
• Assist in establishing long-term operational strategic plans.
• Mentor, train, and facilitate development to optimize performance and create organizational depth.
• Recognize high performance, coach underperformers, and implement progressive discipline when necessary.
• Propose and implement improvements in equipment and processing methods.
• Conduct daily and weekly timecard reviews to ensure pay accuracy.
• Perform other duties as assigned, with flexibility to rotate shifts/departments and work extended hours and holidays as needed.
• Arrive at least 30 minutes early and remain at least 30 minutes after the end of your shift for pass-downs, reports, and timecard reviews.

Qualifications and Requirements

• 1+ years of experience with Microsoft Office products and applications.
• High school diploma or equivalent.
• Ability to work a flexible schedule, including weekends, nights, and holidays.
• Ability to lift up to 49 pounds, stand/walk for shifts up to 12 hours, and frequently push, pull, squat, bend, and reach.
• Ability to work 40 hours per week, with overtime as required.

Required Skills and Competencies

• Proficiency in Microsoft Office products and applications.
• Experience with performance management techniques.
• Strong coaching and mentoring abilities.
• Knowledge of safety procedures and a commitment to safe working practices.
• Demonstrated ability in teamwork and collaboration.
• Excellent communication skills.
• Proven problem-solving and analytical skills.
• Familiarity with MS Office suite.
• Experience with Warehouse Management Systems (*, Highjump) is preferred.
• High integrity, dedication to quality, and adherence to policies and procedures.
• Positive attitude, strong work ethic, and readiness to work hard.
• Ability to treat co-workers with courtesy and respect.
• Effective communication and ability to take direction.
• Dependability, responsibility, reliability, and maturity.
• Exceptional listening skills, organization, and attention to detail.
• Ability to work effectively in a team environment and provide direct feedback.
• Capacity to handle ambiguity, changing priorities, and use good judgment in stressful situations.
• Experience with performance metrics.
• Self-motivated, structured, accurate, and results-driven with a readiness to improve and embrace change.
• Proven history of meeting customer requirements promptly and thoroughly.
• Ability to multi-task and handle multiple issues simultaneously.
• Experience working in a fulfillment center environment, which may involve noise, extended periods of walking and standing, lifting up to 50 pounds, bending, and using mechanical equipment.

Work Environment and Location

This is a full-time position based in Riyadh, Saudi Arabia. The role requires flexibility to work various shifts, including nights, weekends, and holidays, as operational needs dictate. The fulfillment center environment may be noisy and involve physical demands such as walking and standing for extended periods, lifting, bending, and using mechanical equipment.

About the Role

Midea Shaker Company is seeking a motivated and detail-oriented Logistics Coordinator to join its team in Riyadh, Saudi Arabia. This full-time position is suitable for individuals with 0-1 year of experience, including recent graduates, who are looking to begin their careers in logistics and supply chain management within a dynamic organization.

As a Logistics Coordinator, you will play a key role in ensuring the smooth and efficient flow of goods and information. Your responsibilities will include coordinating daily operations, tracking shipments, maintaining records, and facilitating communication with various stakeholders to support supply chain activities.

Key Responsibilities

• Coordinate daily logistics operations, including the management of shipments and delivery schedules.
• Track the status of all shipments and provide regular, timely updates to internal teams.
• Maintain accurate and organized logistics documentation, records, and generate comprehensive reports.
• Communicate effectively with suppliers, freight forwarders, and clearing agents to ensure seamless operational execution.
• Provide administrative support to the team, focusing on tasks related to inventory and supply chain management.

Qualifications and Requirements

• Must be a Saudi National.
• Possess a Diploma or Bachelor's degree in Business Administration, Logistics, Supply Chain, or a closely related field.
• Have 0-1 year of relevant experience; fresh graduates are encouraged to apply.
• Demonstrate professional proficiency in both written and spoken English.

Required Skills

• Excellent communication and interpersonal skills.
• Effective time-management and organizational abilities.
• Strong problem-solving capabilities.
• Proficiency in MS Office, especially Microsoft Excel.

Work Environment and Details

This is a full-time position based in Riyadh, Saudi Arabia. The role requires 0-1 year of experience, making it an excellent opportunity for individuals early in their logistics careers.

About the Role

Science Oasis International School is looking for a Support Services, Movement, and Transportation Officer to join its team. This role plays a crucial part in ensuring the school's support operations run efficiently and smoothly, with a focus on logistics and transportation aspects.

Job Responsibilities

• Comprehensive management and organization of the school transportation system, including the daily schedule of trips, supervision, and tracking of drivers.
• Provide direct supervision to school bus drivers, ensuring their readiness and safety.
• Coordinate with maintenance, cleaning, safety teams, and external staff to ensure the readiness and maintenance of school facilities.
• Provide necessary logistical support to administrative and educational departments, and accurately monitor the daily needs of school buildings.

Required Qualifications and Experience

• Previous and proven experience working within educational institutions or the education sector (essential requirement).
• Practical experience as a driver and transporter, and experience in managing school bus drivers (essential requirement).

Key Skills

• Excellent communication skills.
• Ability to meticulously follow up on daily tasks.
• Punctuality and discipline in work schedules.
• Professionalism in handling emergency situations.
• Support services management.
• Experience in logistics and transportation.
• Handling school buses.
• School facilities management.

Job Details

This is a full-time position located in Riyadh, in the Al-Garnatah district. The job requires 0-1 year of experience.

To Apply

Please send your CV to c@***************. Please write "Support Services and Transportation Officer" in the subject line of the email.

About the Role

The Oasis International and National Learning Schools (LOINS) are committed to fostering academic excellence and innovation, providing a stimulating environment that inspires curiosity and a lifelong love of learning. We strive to empower students with the skills necessary to succeed in a changing world, with a focus on the values of inclusivity, integrity, and enabling every student to reach their full potential. We are currently seeking a dedicated and experienced Logistics Manager and Activities Coordinator to join our team in Riyadh, Saudi Arabia. This full-time, on-site role is essential for ensuring the smooth operation of the school's daily logistics and the successful execution of its diverse activities.

Key Tasks and Responsibilities

• Oversee daily logistics operations, including procurement, inventory management, and supply chain coordination.
• Develop and implement effective logistical planning to ensure the smooth running of school activities and operations.
• Collaborate with school leadership to plan and execute extracurricular and co-curricular activities.
• Ensure all planned events align with the institution's values and standards of excellence.
• Manage external suppliers, negotiating and securing cost-effective solutions.
• Build and maintain positive relationships with key stakeholders, including suppliers and internal departments.

Qualifications and Experience Required

• Proven ability to coordinate multiple tasks and activities simultaneously.
• Ability to work collaboratively within a team environment and with external suppliers.
• Proficiency in English is essential.
• Experience ranging from 5-10 years.
• A Bachelor's degree in Business Administration, Supply Chain Management, or a related field is preferred.
• Experience in the education sector or event management is a plus.

Technical and Soft Skills

• Strong experience in logistics management and supply chain management.
• Proficiency in procurement and inventory management practices.
• Excellent customer service and communication skills.
• Attention to detail with strong organizational and planning abilities.
• Proficiency in relevant logistics and inventory management software and tools.
• Proficiency in Arabic is a plus.

Work Environment and Location

This is a full-time position requiring on-site presence. The workplace is located in Riyadh, Saudi Arabia.

About the Role

Satel, a company specializing in the management and operation of residential properties, is seeking a Facilities Management Specialist to join its team in Riyadh, Saudi Arabia. The company provides comprehensive solutions including leasing, marketing, maintenance, tenant relations, and operational services. This role is responsible for overseeing facility management activities to ensure the smooth operation and maintenance of managed properties, focusing on tenant satisfaction and operational efficiency.

Role Overview

The Facilities Management Specialist will execute all aspects of facility management to enhance service quality and ensure seamless property operations. This includes coordinating with external vendors, managing maintenance schedules, ensuring compliance with safety and regulatory standards, overseeing rental unit handover and takeover processes, and addressing facility-related issues promptly. Success in this position requires strong technical knowledge, organizational skills, and problem-solving abilities.

Key Responsibilities

• Oversee daily maintenance and operations of property facilities, ensuring adherence to company quality and functionality standards.
• Supervise maintenance staff and external vendors for efficient completion of maintenance tasks, repairs, and inspections.
• Develop and implement preventative maintenance plans to minimize operational downtime and extend equipment lifespan.
• Coordinate with other departments, including tenant relations and customer service, to address facility concerns and improve tenant satisfaction.
• Ensure compliance with safety regulations, local laws, and company policies.
• Monitor and manage facility-related budgets for cost-effective resource utilization.
• Conduct regular facility inspections to proactively identify and resolve maintenance issues.
• Coordinate with contractors and service providers to ensure timely service delivery and quality performance.
• Prepare and present reports on facility management activities, maintenance schedules, budgets, and project progress.
• Respond promptly to emergency facility issues to minimize disruption to residents.
• Ensure proper functioning of building systems (HVAC, plumbing, electrical, security) and address malfunctions.
• Oversee rental unit handover and takeover processes, ensuring units are prepared for new tenants and issues are resolved.
• Maintain accurate records of facility maintenance, vendor contracts, and asset management.

Qualifications and Requirements

• 3 to 5 years of relevant experience in facility management, property management, or related fields.
• Strong knowledge of property maintenance procedures and building systems, including HVAC, electrical, and plumbing.
• Experience using Property Management Systems (PMS) or other facility management software.
• Ability to effectively manage internal teams and external contractors.
• Excellent communication and interpersonal skills.
• Strong problem-solving skills and a proactive approach.
• Familiarity with safety regulations, building codes, and industry maintenance standards.
• Ability to handle emergency situations calmly and efficiently.
• Strong organizational skills with the capacity to manage multiple tasks and prioritize effectively.

Required Skills

• Facility Management
• Property Management Systems (PMS)
• Facility Management Software
• HVAC Systems
• Electrical Systems
• Plumbing Systems
• Security Systems
• Communication Skills
• Problem-solving
• Organizational Skills

Work Environment and Details

This is a full-time position based in Riyadh, Saudi Arabia. The role offers an opportunity to work within a growing company in the property management sector, providing a professional environment with potential for career growth. You will play a key role in developing operational processes and contributing to the efficiency, safety, and quality of facilities managed by Satel.

About the Role

Align Technology is seeking an organized and driven Associate Marketing Specialist to join its marketing team in Riyadh, Saudi Arabia. This role offers an opportunity to contribute to marketing initiatives within a fast-paced environment. The position involves coordinating projects, collaborating with stakeholders, and managing core marketing operations including campaigns, events, vendor relationships, and financial administration.

As an Associate Marketing Specialist, you will support the execution of marketing initiatives and contribute to the marketing department's success. The role requires a proactive individual with attention to detail and the ability to manage multiple priorities.

Key Responsibilities

• Oversee marketing operations, ensuring efficient execution of marketing campaigns and events.
• Coordinate with internal teams and external partners to deliver marketing initiatives aligned with company objectives.
• Manage purchase orders, process invoices, and track budgets to ensure projects stay within financial parameters.
• Support event organization, managing logistics and providing on-site coordination.
• Collaborate with agencies and vendors to ensure timely delivery of marketing materials that adhere to brand standards.
• Maintain and support marketing campaigns within SFDC, ensuring data accuracy and operational efficiency.
• Act as a central point of contact for project organization, aligning timelines and informing stakeholders.

Qualifications and Requirements

• Bachelor's degree in a relevant field.
• 1-2 years of directly related experience in marketing operations or a similar role.
• Proven experience working on events and marketing operations within a complex, multi-stakeholder environment.
• Legal authorization to work in Saudi Arabia.

Required Skills

• Exceptional oral and written communication skills in both English and Arabic.
• Proficiency in managing competing demands, including effective prioritization, responsiveness, and keeping others informed.
• Strong stakeholder management skills, with the ability to engage effectively with internal and external parties.
• Solid problem-solving abilities and meticulous attention to detail.
• A high sense of accountability for assigned tasks, a can-do attitude, and an appropriate sense of urgency.
• Experience in budget management.
• Demonstrated ability to work effectively as part of a team.
• A customer-focused approach to all tasks and interactions.
• Experience with Marketing Operations, Campaigns, Events, Vendor Collaboration, Financial Coordination, Purchase Orders, Invoices, Budget Tracking, Logistics, On-site Coordination, Marketing Materials, Brand Standards, SFDC, Project Organization, Timelines Alignment, Stakeholder Communication, Managing Competing Demands, Prioritization, Responsiveness, Stakeholder Management, Problem-Solving, Attention to Detail, Accountability, Can-do Attitude, Sense of Urgency, Budget Management, Teamwork, and Customer Focus.

Work Location and Type

This is a full-time position based in Riyadh, Saudi Arabia.

A Riyadh-based operations and maintenance company announces a job vacancy
Working days
6 days
Working hours
8 hours
Coordination of administrative operations in human resources and finance and follow-up of employee affairs in the company
Coordination and support in operational processes, logistical operations, and company needs
Managing phone calls and email correspondence
Organizing team meetings and preparing minutes and required tasks between the two parties
Preparing reports and presentations in Microsoft programs
Preparing and distributing reports and memos
Managing office systems and important files
Preparing invoices and expense reports and managing bank accounts in coordination with the financial department

Application conditions
Educational qualification:
High school diploma or specialized diploma in office management or business administration.

Previous experience:
At least 2 years of previous experience in administrative, office, operational, or operational roles.

Required skills:
Effective communication skills
Ability to organize and manage time
Confidentiality and accuracy: Handling sensitive information
Proficiency in office software: such as: “Google Workspace, Microsoft Office”
Problem-solving skills
Ability to withstand work pressure

Work benefits:
Medical insurance.
Multicultural team
Flexible working hours
Career development and succession opportunities

About the Role

W Hotels is seeking a committed and organized individual to join its team as a Housekeeping Coordinator in Riyadh, Saudi Arabia. This full-time, non-supervisory position plays a pivotal role in ensuring the smooth operation of the Housekeeping department and maintaining the exceptional standards expected at W Hotels. The incumbent will serve as a vital link between various hotel departments, contributing to a seamless guest experience.

Role Responsibilities

• Run reports on occupied rooms, verify room status, and identify discrepant rooms to prioritize cleaning.
• Update the status of vacant rooms to ensure efficient turnover.
• Assist Housekeeping Management in overseeing daily activities and operations.
• Act as a coordinator for the efforts of Housekeeping, Engineering, Front Desk, and Laundry departments.
• Document and resolve issues related to discrepant rooms with the Front Desk.
• Prepare and distribute room assignments to Housekeeping staff.
• Log, monitor, and update the list of rooms marked as "Do Not Disturb".
• Ensure that dirty vacant rooms are cleaned within the required timeframe.
• Assign urgent rooms and rooms that were previously on the "Do Not Disturb" list.
• Complete all required Housekeeping forms accurately and efficiently.
• Follow all company safety and security policies and procedures.
• Report any maintenance issues, safety hazards, accidents, or injuries immediately.
• Complete all required safety training and certifications.
• Ensure that uniform and personal appearance are clean and professional at all times.
• Maintain the confidentiality of proprietary information and protect company assets.
• Welcome and acknowledge all guests according to company standards.
• Anticipate and meet guest service needs with genuine appreciation.
• Ensure quality expectations and standards are met in all housekeeping operations.
• Develop and maintain positive working relationships with colleagues and support the team to achieve common goals.
• Listen and respond appropriately to the concerns of other employees.
• Speak with others using clear and professional language.
• Prepare and review written documentation accurately and completely.
• Enter and retrieve work-related information using computers.
• Stand, sit, or walk for extended periods of time.
• Move, lift, carry, push, pull, and place objects weighing 10 pounds or less without assistance.
• Perform other reasonable job duties as requested by supervisors.

Qualifications and Requirements

• High school diploma or equivalent (**** preferred.
• At least one year of relevant work experience in housekeeping or a related field is required.
• This position does not require supervisory experience.

Required Skills

• Proficiency in housekeeping operations.
• Understanding of the functions of Engineering, Front Desk, and Laundry departments.
• Strong communication skills, both verbal and written.
• Effective teamwork and collaboration abilities.
• Problem-solving and issue-resolution capabilities.

Additional Information and Work Environment

This is a full-time position located in Riyadh, Saudi Arabia. W Hotels operates within a culture that encourages curiosity and broadens horizons, where authenticity and innovation are valued. W Hotels is committed to providing a work environment that celebrates diversity and opens doors to opportunities.

About the Role

W Hotels is seeking a motivated and detail-oriented individual to join our team as a Housekeeping Coordinator in Riyadh, Saudi Arabia. This full-time, non-management position offers an opportunity for individuals with 0-1 year of experience to begin their career in the hospitality industry. As a Housekeeping Coordinator, you will play a crucial role in ensuring the smooth operation of the housekeeping department, acting as a key liaison between various hotel departments to maintain exceptional guest experiences.

W Hotels is dedicated to igniting curiosity and expanding horizons, offering a unique life experience where doors and minds are opened. We embrace new faces and fresh experiences, driven by the belief that we are ready for anything. This philosophy has earned us a reputation for redefining luxury standards worldwide. Our "Whatever/Whenever" service culture is at the heart of everything we do, sparking our guests' passions. If you are original, innovative, and always looking for future possibilities, we invite you to join W Hotels and become part of the Marriott International portfolio.

Key Responsibilities

• Run sold room reports and verify room status to determine discrepant rooms.
• Prioritize room cleaning based on operational needs and guest departures.
• Update the status of departing guest rooms promptly.
• Assist Housekeeping management in overseeing daily activities and operations.
• Serve as a liaison to coordinate efforts between Housekeeping, Engineering, Front Office, and Laundry departments.
• Document and resolve issues related to discrepant rooms with the Front Desk.
• Prepare and distribute room assignments to the Housekeeping staff.
• Record, monitor, and update the list of 'Do Not Disturb' rooms.
• Ensure that vacant dirty rooms are cleaned within the necessary timeframe.
• Assign rush rooms and rooms previously on the 'Do Not Disturb' list for immediate cleaning.
• Complete all required Housekeeping paperwork accurately and efficiently.
• Adhere to all company and safety and security policies and procedures.
• Report any maintenance problems, safety hazards, accidents, or injuries promptly.
• Complete all required safety training and certifications.
• Maintain a clean and professional uniform and personal appearance.
• Protect company assets and maintain the confidentiality of proprietary information.
• Welcome and acknowledge all guests according to company standards.
• Anticipate and address guests' service needs with genuine appreciation.
• Ensure adherence to quality expectations and standards for all housekeeping services.
• Develop and maintain positive working relationships with colleagues.
• Support the team to reach common goals and listen and respond appropriately to the concerns of other employees.
• Speak with others using clear and professional language.
• Prepare and review written documents accurately and completely.
• Enter and locate work-related information using computers.
• Stand, sit, or walk for extended periods of time.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
• Perform other reasonable job duties as requested by Supervisors.

Qualifications and Requirements

• High school diploma or *** equivalent.
• At least 1 year of related work experience in housekeeping or a similar role.
• No supervisory experience is required for this position.

Required Skills

• Proficiency in Housekeeping operations and procedures.
• Effective coordination with Engineering, Front Office, and Laundry departments.
• Strong Communication skills, both verbal and written.
• Demonstrated Teamwork and collaboration abilities.
• Effective Problem-solving skills to address operational challenges.

Work Environment and Location

This is a full-time, non-management position located in Riyadh, Saudi Arabia. The role requires the ability to stand, sit, or walk for extended periods and perform physical tasks as outlined in the responsibilities. W Hotels is an equal opportunity employer, dedicated to diversity and inclusion, fostering an environment where unique backgrounds are valued and celebrated.

About the Role

Amazon is seeking a motivated Operations Tech SME (Subject Matter Expert) to join its Quick Commerce team in Riyadh, Saudi Arabia. This role is integral to supporting high-growth, technology-enabled operations. You will act as a key liaison between Operations, Product, and Tech teams, ensuring smooth launches, stable system workflows, and a positive customer experience. The primary focus will be on troubleshooting system issues, validating operational accuracy, and ensuring process readiness for successful day-one performance of new sites or products.

Key Responsibilities

• Lead operational readiness initiatives and actively support launch activities, ensuring workflows, tools, and processes function as expected.
• Diagnose and troubleshoot system issues by collaborating closely with Tech, Product, and Operations teams.
• Conduct structured testing, validate process accuracy, and identify gaps or potential issues before product or site launches.
• Support data validation efforts related to operational workflows and customer-facing promises to ensure accuracy and reliability.
• Coordinate effectively with cross-functional partners to resolve defects and ensure complete readiness for go-live.
• Monitor performance post-launch, promptly escalate emerging issues, and drive timely root-cause resolution.
• Identify recurring patterns in operational issues, propose long-term fixes, and contribute to continuous improvement initiatives.
• Communicate clearly with all stakeholders, providing timely updates, comprehensive documentation, and status reports.

Qualifications and Requirements

• Bachelor's degree in Engineering, Computer Science, Operations, or a related field.
• 1-5 years of experience in operations, technical support, or product/tech coordination roles.
• Proven experience in troubleshooting system or process issues and driving them to resolution.
• Ability to work with data, validate its accuracy, and perform basic analysis using tools like Excel or similar.
• Strong written and verbal communication skills, with demonstrated ability to work effectively cross-functionally.
• Capacity to manage multiple priorities simultaneously in fast-paced and ambiguous environments.
• Experience supporting technology-enabled operations or launch environments.
• Understanding of workflow testing, UAT (User Acceptance Testing) processes, or structured defect validation.
• Ability to analyze root causes, identify patterns, and recommend long-term improvements.
• Experience working with product, tech, or last-mile/fulfillment teams.
• Strong problem-solving skills with a bias for action and a high degree of ownership.

Required Skills

• Operations
• Technology
• Product Management
• System Troubleshooting
• Process Readiness
• Data Validation
• Cross-functional Collaboration
• Root Cause Analysis
• Continuous Improvement
• Communication (Written and Verbal)
• Microsoft Excel
• Problem-Solving
• Workflow Testing
• UAT Processes

Work Environment and Location

This is a full-time position based in Riyadh, Saudi Arabia. The role is part of Amazon's Quick Commerce operations, specifically within the Afaq - Warehouse Branch - J02. The required experience for this role is 2-5 years.

About the Role

AstroLabs is seeking a proactive and experienced Account Manager to lead post-company setup operations, focusing on HR, PRO, and GRO services. This role is crucial for delivering a high-quality client experience and driving the growth of our client portfolio within our rapidly scaling Post Setup business line in Riyadh. The position is suited for an ambitious professional aiming to take ownership, build expertise, and develop into a leadership role while contributing to Saudi Vision 2030. You will be instrumental in enabling businesses to establish and scale their operations in Saudi Arabia, ensuring they navigate regulatory landscapes effectively.

Key Responsibilities

• Oversee and execute HR, GRO, and PRO services, including license renewals, work permit processing, Saudization initiatives, payroll management, and ensuring compliance with governmental regulations.
• Utilize governmental portals such as QIWA, GOSI, Mudad, MISA, and MC for regulatory compliance and operational efficiency.
• Build and maintain strong relationships with government entities and external partners to ensure smooth and timely service delivery.
• Ensure accurate capture, meticulous maintenance, and secure storage of all client data and documentation within internal systems.
• Continuously refine operational processes to enhance efficiency, improve service quality, and proactively implement new service offerings.
• Take full ownership of a diverse client portfolio, ensuring HR, GRO, and PRO needs are met to the highest standards.
• Provide proactive advisory support to clients on regulatory requirements and operational optimization in Saudi Arabia.
• Manage the end-to-end client engagement lifecycle, from onboarding to offboarding, ensuring high satisfaction and gathering testimonials and referrals.
• Handle escalations from junior team members, providing expert guidance and coaching to resolve complex client issues.
• Drive client retention and renewals by ensuring consistent customer satisfaction and fostering business growth.
• Undertake mentorship and coaching responsibilities to support junior team members' development.
• Lead by example, demonstrating strong operational execution, problem-solving capabilities, and exceptional customer service.
• Contribute to a collaborative team environment, fostering continuous learning and improvement.
• Identify and implement new services and process improvements to enhance client value.
• Stay informed about industry trends and regulatory changes to maintain AstroLabs' leadership in HR, GRO, and PRO services.
• Represent AstroLabs at industry events and networking sessions to build relationships and drive business growth.

Qualifications and Requirements

• An ambitious professional with a strong desire to grow into a management role.
• A minimum of 2 years of experience in Account Management, Operations, or Customer Success within a KPI-driven environment in Saudi Arabia.
• A background in HR, GRO, PRO, Company Setup, or Corporate Services is highly desirable.
• Full fluency in both Arabic and English, complemented by excellent communication skills.
• A strong ability to manage client accounts independently, coupled with a solutions-driven mindset.
• Exceptional attention to detail and a process-driven approach, with outstanding organizational and task management skills.
• Skilled in data analysis and reporting, with the ability to use insights to drive continuous improvements.
• A natural people person with a passion for mentoring, coaching, and supporting team development.
• Proficiency in Microsoft Office Suite, particularly Excel, and experience with CRM tools.
• A commitment to professional growth, demonstrated by actively engaging in training and development opportunities.
• A brand ambassador for AstroLabs, embodying core values of Ownership, Ambition, and Excellence.

Required Skills

• Account Management
• Operations Management
• Customer Excellence
• Regulatory Compliance
• HR Services
• PRO Services
• GRO Services
• License Renewals
• Saudization
• Government Portal Management (QIWA, GOSI, Mudad, MISA, MC)
• Customer Service
• Sales Skills
• Detail-Oriented
• Process-Driven
• Data Analysis
• Reporting
• Mentoring
• Coaching
• Microsoft Office Suite (Excel)
• CRM Tools

Work Environment and Location

This is a full-time position based in Riyadh, Saudi Arabia. The role involves working within a dynamic and scaling business environment at AstroLabs, the Gulf's leading business expansion platform dedicated to empowering high-growth companies.