Operations Officer Jobs in Saudi Arabia

About the Role

Rowad, a leading plastic products manufacturer in the Middle East and exporting to over 30 countries, is seeking a Warehouse Officer (Recycling) to join its team in Riyadh. This full-time position is essential for ensuring the efficient flow and availability of goods within the company, contributing to the company's commitment to operational excellence through innovative manufacturing technologies.

Job Responsibilities

• Provide support and guidance to less experienced colleagues within the warehouse team.
• Manage inbound and outbound warehouse operations, including processing relevant information and documentation.
• Liaise with internal and external parties to effectively manage information related to customer orders, supplier shipments, and product availability.
• Coordinate the ordering, distribution, and tracking of inventory to maintain optimal stock levels.
• Provide assistance and support in matters related to the planning and management of finished product packaging materials.
• Coordinate the entry of sales, maintenance, and production orders into relevant systems and maintain accurate records of vendors, suppliers, and customers.
• Schedule inbound and outbound logistics, including determining access conditions.
• Prepare daily receiving and delivery schedules, as well as shipping schedules.

Qualifications and Requirements

• Hold a diploma certificate.
• At least one year of experience in a related field, in addition to a diploma certificate.

Required Skills

• Proficiency in inventory management and warehouse management.
• Experience operating mobile warehouse equipment.
• Strong understanding of material handling and management principles.
• Knowledge of operational safety procedures.
• Proficiency in English with excellent written and verbal communication skills.
• Proficiency in using Microsoft Office applications, including Word, Excel, and Outlook.

Work Environment and Location

This is a full-time position located in Riyadh, Saudi Arabia. The company is TASNEE.

About the Role

AstroLabs is a leading organization focused on facilitating market entry for high-growth companies into Saudi Arabia and the UAE. We provide comprehensive growth services, including business setup, co-working spaces, and recruitment, in collaboration with government and private sector partners to support key regional sectors and industry digitization. Our Riyadh office is a central hub for our operations and hosts a significant portion of our workforce. As a Community Ops Coordinator, you will be the primary point of contact for AstroLabs members and visitors at the main reception, playing a crucial role in delivering excellent customer service, resolving member issues, identifying potential leads, and ensuring the smooth operational flow of our space. We are looking for a proactive and engaging individual who embodies our motto, "Make it Happen," and is eager to contribute to our dynamic environment.

Key Responsibilities

• Manage the effective operation of the front of house and daily space operations.
• Operate the front desk, ensuring all members, prospective members, and guests receive a warm and professional greeting.
• Assist members and visitors with inquiries via phone, email, online chat, and walk-ins, as well as with deliveries, appointments, and requests.
• Provide members with the necessary tools and support for a seamless experience.
• Respond to and follow up on inquiries about AstroLabs, escalating issues and connecting individuals to the appropriate internal teams.
• Capture leads from calls, chat, and walk-ins, ensuring accurate recording.
• Handle supply purchases and deliveries for AstroLabs, including all consumables such as pantry and office supplies.
• Coordinate with service providers (cleaning, internet, security, maintenance) to ensure all facilities are in working order.
• Conduct routine checks to ensure all resources (printers, shared spaces, meeting rooms) are operational and the space is consistently clean.
• Maintain a concern log to identify and resolve issues promptly.
• Provide basic technology support, including printer setup, meeting room bookings, and account creation.
• Receive, distribute, and manage mail and courier shipments.
• Track and maintain all physical assets, including electronics and other resources.
• Schedule Training Room bookings for meetups and events.
• Manage the schedule of team members to ensure the space is adequately manned and serviced at all times.
• Manage cleaning staff.
• Support AstroLabs members' requests in a timely manner and route out-of-scope requests to the relevant team members.
• Support the Community Manager in managing the logistics of community events and other functions, including room setup, AV requirements, and food/refreshments.

Qualifications and Requirements

• Clear and structured communication with fluency in both Arabic and English (written and spoken).
• A natural people person with a passion for interaction and support.
• A proactive approach to identifying and implementing improvements for efficiency and speed.
• Methodical and organized, with the ability to prioritize activities based on impact and optimize workflows.
• Strong attention to detail.
• Exceptional organizational skills with a proven ability to multitask effectively.
• Extroversion, drive, and enthusiasm, coupled with a serious "make it happen" attitude.
• Ability to act as a brand ambassador for AstroLabs, representing the business professionally and positively at all times.
• Proficiency with the Microsoft Office suite, particularly Excel, Word, and PowerPoint.
• Proficiency with Google Apps, including Drive, Sheets, Docs, and Forms.

Required Skills

• Communication
• Customer Service
• Organizational Skills
• Microsoft Office Suite
• Google Apps

Work Environment and Opportunity

This role is based in Riyadh, Saudi Arabia, and is a full-time position. It offers a chance to learn in a rapidly growing environment and contribute to Saudi Vision 2030. You will gain exposure to diverse teams, both locally and internationally, and work on programs aligned with future development. We provide a dynamic work environment where innovation and proactive actions are encouraged. You will have the opportunity to work closely with colleagues focused on driving impact and to grow, develop, and learn through collaboration and leadership opportunities.

About the Role

Saham Car Rental is looking for a Car Rental Branch Supervisor to join their team. This role aims for the effective management of car rental operations and supervision of branch performance. The position requires strong organizational skills, high efficiency in operations management, and the ability to lead teams to achieve goals.

Job Responsibilities

The Rental Branch Supervisor oversees car rental operations at the branch level, ensuring adherence to procedures and monitoring the daily workflow. The role includes managing and tracking open and closed contracts, and ensuring the completeness and accuracy of all documents. It also involves supervising collection operations and following up with customers regarding late payments or delayed vehicle returns, to ensure timely settlements. The role also includes supervising branch staff, ensuring their adherence to procedures, and monitoring drivers' adherence to schedules and service delivery.

Tasks also include conducting daily reviews of branches and centers, and ensuring the integrity of financial transactions. The supervisor monitors fleet readiness and maintenance, ensuring vehicles are in optimal operational condition. They also follow up on customer complaints and resolve them to enhance the customer experience. The supervisor ensures the branch operates in a clean and organized environment that meets the needs of rental operations. The role requires preparing operational reports and monitoring performance indicators for service delivery and continuous improvement initiatives, while ensuring compliance with branch policies and operating procedures for car rental services.

Qualifications and Basic Requirements

• Saudi Nationality.
• At least 3 years of experience in car rental or related automotive operations.
• Good understanding of car rental operating and maintenance systems.
• Leadership and management skills, with the ability to manage a branch.
• High skills in follow-up, analysis, and report preparation.
• Ability to use computers and operating systems efficiently.

Required Skills

• Car Rental Branch Management.
• Supervision.
• Operations Management.
• Customer Service.
• Team Management.
• Financial Management.
• Performance Monitoring.
• Regulatory Compliance.
• Report Preparation.
• Problem Solving.
• Leadership.
• Communication.

Work Details and Locations

The type of work is full-time. The required experience ranges between 2-5 years. Opportunities are located in the Riyadh region, with specific opportunities in the cities of Riyadh and Jeddah.

About the Role

Riyadh Air, Saudi Arabia's new national airline headquartered in Riyadh, is dedicated to transforming the Kingdom into a global aviation and trade hub. As a digitally native airline connecting the Kingdom to over 100 destinations, Riyadh Air is shaping the future of air travel. We are seeking a detail-oriented Payment Infrastructure Officer to ensure the continuous availability, stability, and optimization of our payment orchestration platform across all sales channels.

Role Overview and Responsibilities

This role is integral to maintaining the integrity of our financial ecosystem. The Payment Infrastructure Officer will be responsible for monitoring and operating end-to-end payment processes, including authorizations, captures, settlements, refunds, and chargebacks, ensuring accurate and timely transaction handling. Your work will directly contribute to enhancing acceptance rates and checkout success through payment performance monitoring, configuration support, and testing activities. Furthermore, you will play a key role in ensuring compliance with PCI DSS, card scheme rules, IATA requirements, and regulatory standards through routine control checks, exception documentation, and anomaly escalation. Collaboration with vendors, internal technical teams, and finance partners will be essential for resolving incidents, tracking SLAs, supporting integrations, and maintaining accurate settlement and reconciliation data. This is an opportunity to contribute to a highly specialized operational function at the core of Riyadh Air's commercial and financial operations.

• Monitor and operate end-to-end payment processes, including authorizations, captures, settlements, refunds, and chargebacks, to ensure accurate and timely transaction handling.
• Perform payment performance monitoring, configuration support, and testing activities to enhance acceptance rates and checkout success.
• Support compliance with PCI DSS, card scheme rules, IATA requirements, and regulatory standards by performing routine control checks.
• Document payment exceptions and escalate anomalies to relevant stakeholders.
• Collaborate closely with vendors, internal technical teams, and finance partners to resolve incidents.
• Track Service Level Agreements (SLAs) with payment partners and internal teams.
• Support payment gateway and acquirer integrations.
• Maintain accurate settlement and reconciliation data for all payment transactions.

Qualifications and Experience

• A degree qualification is required.
• A minimum of 3 years of experience in payments, financial services, or merchant or airline payment operations is essential.
• Demonstrated understanding of the full payment transaction lifecycle, including authorization, capture, settlement, refunds, and chargebacks.
• Practical experience supporting payment operations and resolving processing issues across multiple sales channels.
• Hands-on knowledge of payment ecosystems, including orchestration platforms, gateways, acquirers, card schemes, and alternative payment methods.
• Experience working with PCI DSS requirements is highly desirable.
• Familiarity with card scheme rules is beneficial.
• Experience with operational controls and incident handling processes is advantageous.

Key Skills

• Payment Operations
• Payment Orchestration Platforms
• PCI DSS
• Card Scheme Rules
• IATA Requirements
• Regulatory Standards
• Incident Handling

Work Location and Type

This full-time position is based in Riyadh, Riyadh Region, Saudi Arabia. The role requires 2-5 years of relevant experience.

About the Role

Tabby is seeking a Commercial Operations Manager I to join the Business Development department in Riyadh, Saudi Arabia. This role is a senior individual contributor position focused on designing, executing, and improving revenue-generating systems across the entire customer lifecycle, from lead engagement to retention and expansion. The Commercial Operations Manager will serve as a key liaison between Sales, Account Management, Marketing, Finance, and Product teams to support scalable, data-driven revenue growth.

This position requires a proactive individual to own the revenue operations strategy and infrastructure. The role involves leading cross-functional initiatives, influencing tooling decisions, and shaping how the business measures and optimizes commercial performance.

Key Responsibilities

• Own end-to-end revenue performance reporting, covering pipeline generation, conversion rates, merchant onboarding, retention, and expansion revenue.
• Design and maintain executive-level dashboards and reporting frameworks for senior leadership and the Board of Directors.
• Lead quarterly and annual revenue planning cycles, including capacity modeling, pipeline coverage analysis, and forecast accuracy reviews.
• Proactively identify revenue risks, emerging trends, and growth opportunities through structured analysis, and formulate strategic recommendations.
• Define and govern the company's revenue metrics taxonomy, ensuring consistent definitions and reporting standards across Business Development, Account Management, Finance, and Product teams.
• Own the operational design and continuous improvement of go-to-market processes within Business Development and Account Management.
• Lead the development and rollout of scalable playbooks, Standard Operating Procedures (SOPs), and operational frameworks.
• Partner with Business Development and Account Management leadership to identify structural bottlenecks, design solutions, and drive their implementation.
• Oversee lead allocation strategies, routing logic, and pipeline governance to ensure optimal coverage, speed-to-contact, and conversion across all channels.
• Lead territory design, segmentation strategies, and capacity planning in collaboration with Business Development leadership.
• Define and govern operational standards for Account Management, including performance tracking frameworks, health scoring, and visibility into renewal and expansion pipelines.
• Lead operational initiatives to improve Account Management efficiency, client retention, and expansion revenue performance.
• Own bandwidth management and internal transfer processes for optimal resource allocation across Account Management teams.
• Partner with Account Management leadership to build structured Quarterly Business Review (QBR) and performance review cadences.
• Own the strategy, governance, and ongoing optimization of the CRM and broader revenue technology stack.
• Lead CRM architecture decisions, including workflow automation, pipeline configuration, data modeling, and integration with marketing automation, BI, and finance systems.
• Define and enforce data quality standards, field governance, and pipeline hygiene requirements across all revenue teams.
• Evaluate, onboard, and embed new revenue tooling, managing vendor relationships and internal change management.
• Drive adoption of revenue tools and processes through structured enablement programs and accountability frameworks.
• Serve as the primary Revenue Operations stakeholder in cross-functional initiatives involving Product, Finance, Risk, Marketing, and Partnerships.
• Lead the operational design for new channel partnerships, product launches, and market expansions.
• Represent Revenue Operations in leadership forums, contributing to company-wide planning and prioritization.
• Manage operational dependencies across merchant onboarding, product integrations, and partner go-lives.
• Mentor and develop junior members of the Revenue Operations function.
• Champion a culture of structured problem-solving, data-driven decision-making, and continuous improvement.
• Contribute to the long-term build-out of the Revenue Operations function, including headcount planning, process maturity roadmaps, and tooling strategy.

Qualifications and Requirements

• 4 to 8 years of progressive experience in Revenue Operations, Sales Operations, or Commercial Strategy roles, with at least 2 years in a senior or lead capacity.
• Demonstrated ownership of CRM platforms at an administrative or architectural level (*, Salesforce, Pipedrive, HubSpot, or equivalent).
• Strong command of revenue analytics, including pipeline modeling, forecasting, funnel analysis, and cohort reporting.
• Proven experience partnering directly with VP/C-suite stakeholders and translating business strategy into operational execution.
• Exceptional analytical thinking, structured communication, and executive-level presentation skills.

Required Skills

• Revenue Operations
• Sales Operations
• Commercial Strategy
• CRM Administration
• Salesforce, Pipedrive, HubSpot, or equivalent CRM platforms
• Revenue Analytics
• Pipeline Modeling
• Forecasting
• Funnel Analysis
• Cohort Reporting
• Cross-functional Project Leadership
• Analytical Thinking
• Structured Communication
• Executive-level Presentation
• Google Sheets and Excel (Advanced proficiency)
• SQL and BI tools such as Looker, Tableau, Metabase (Strongly Preferred)
• Experience in Fintech, Payments, BNPL, Lending, or Marketplace Business Models (Nice to Have)
• Hands-on experience with CRM automation, workflow logic, and API integrations (Nice to Have)
• Background in revenue forecasting, quota setting, or incentive compensation design (Nice to Have)
• Experience building or scaling a RevOps function from an early stage (Nice to Have)
• Exposure to GTM strategy, market expansion, or channel partnership operations (Nice to Have)

Work Environment and Location

This is a full-time position based in Riyadh, Saudi Arabia. The role operates within the Business Development department.

About the Role

Mohammad Mansour Al Rumaih Company for Trading is seeking a dedicated Logistics Officer to join their team in Riyadh, Saudi Arabia. This full-time position is integral to overseeing outbound operations and ensuring efficient inventory management. The Logistics Officer will serve as a key point of contact, maintaining communication with stakeholders involved in the shipping and delivery process.

The role involves managing the entire lifecycle of outbound logistics, from order processing to final delivery, with a focus on accuracy, timeliness, and cost-effectiveness. A proactive approach to problem-solving and a strong understanding of supply chain dynamics are essential for success in this position.

Key Responsibilities

• Manage all outbound activities related to customer orders, ensuring smooth processing and dispatch.
• Oversee outbound shipments, following up with clearing and forwarding agents and monitoring turnaround times (TAT).
• Process and document letters of credit (LC) for relevant shipments.
• Coordinate and arrange transportation for shipments to their destinations.
• Track shipments and provide timely updates to customers regarding order status.
• Collaborate with sales and warehouse teams to ensure seamless execution of shipments.
• Liaise with clearing agents and customs authorities to optimize efficiency and service quality.
• Verify customs documentation for exports and transfers of ownership to ensure compliance.
• Manage stock movement accurately through the warehouse management system (WMS).
• Perform monthly stock audits to ensure inventory accuracy and identify discrepancies.
• Coordinate with Sales Administration and credit teams for accurate customer order invoicing.
• Prepare and maintain warehouse petty cash, ensuring proper record-keeping.

Required Experience

A minimum of 5 to 10 years of relevant experience in logistics or a related field is required for this position.

Essential Skills and Competencies

• Proficiency in Logistics Management.
• Expertise in Inventory Management.
• Strong Communication skills.
• Experience in Carrier Communication.
• Experience in Supplier Communication.
• Skilled in Warehouse Management.
• Competence in Customs Broker Coordination.
• Knowledge of Shipping and Delivery processes.
• Experience with Letter of Credit (LC) Processing.
• Ability in Transportation Coordination.
• Proficiency in Shipment Tracking.
• Capability to provide Customer Updates.
• Experience in Sales Coordination.
• Familiarity with Customs Documentation.
• Experience using Warehouse Management Systems (WMS).
• Skilled in performing Stock Audits.
• Proficiency in Invoicing procedures.
• Experience in Petty Cash Management.

Work Details

This is a full-time position based in Riyadh, Saudi Arabia.

About the Role

Qatar Airways is seeking a motivated and experienced Senior Cargo Operations Agent to join its team in Riyadh, Kingdom of Saudi Arabia. This full-time position is part of the Cargo & Airport Operations team, focusing on delivering efficient cargo operations and customer service for both import and export shipments. The role is integral to ensuring the station meets its cargo targets while adhering to all safety and security regulations.

The Senior Cargo Operations Agent will be responsible for enhancing operational performance and customer satisfaction by identifying areas for improvement and implementing effective solutions. This role serves as a key point of contact for customers and Ground Handling Agents (GHAs), ensuring a seamless and efficient cargo handling process.

Key Responsibilities

• Provide comprehensive cargo operations and customer service functions for import and export cargo, interacting with customers and Ground Handling Agents (GHAs).
• Ensure operational and customer service support is provided to enable the station to meet its cargo revenue targets.
• Maintain full compliance with all Safety and Security Regulations and procedures as per Host State and Company Requirements.
• Identify needs and implement improvements to enhance cargo service and operational performance for the station.
• Support the immediate supervisor in developing operational plans and delivering quality customer service to surpass revenue targets.
• Liaise effectively with Local Ground Handling Agents and the Head Office Cargo Department to ensure and enhance high-quality service for both import and export operations.
• Oversee GHA routines to ensure the smooth running of all operational activities.
• Provide support to import customers for the clearance of their cargo.
• Liaise with HQ DOH and/or origin stations to secure necessary support for operations.
• Engage in flight planning to maximize flight capacity utilization, control, and operation of export and import cargo.
• Maintain close coordination between QR Space Control and customers, ensuring timely transfer and delivery of shipments, correct priority allocation, and maximum utilization of aircraft space.
• Coordinate with customers and Cargo Claims representatives at Head Office, handling discrepancies at stations and managing administrative issues.
• Disseminate cargo-related information to customers regarding customs, governmental, and health authority rules, and to Head Office to ensure compliance and avoid penalties.
• Ensure official notifications are sent regarding Cargo Arrival Information to freight forwarders, agents, and direct customers to prevent extended cargo custody and ensure warehouse space availability.

Qualifications and Requirements

• A relevant vocational, tertiary, or trade qualification is required.
• A minimum of 3 years of relevant experience in cargo operations is essential.
• Demonstrated understanding of Cargo Operations, Acceptance, Office Administration, Warehouse Procedures, Ramp Procedures, and both export and import cargo processes.
• Command of the English language is mandatory.

Required Skills

• Cargo Operations
• Customer Service
• Safety and Security Regulations
• Cargo Acceptance
• Office Administration
• Warehouse Procedures
• Ramp Procedures
• English Language Proficiency
• Cargo Sales (added advantage)

Work Environment and Details

This is a full-time position based in Riyadh, Saudi Arabia. The role requires 2-5 years of relevant experience. The specific closing date for applications is 2026-06-26.

About the Role

Adecco is seeking an experienced and proactive Facilities Coordinator to manage all aspects of office and building facilities operations in Riyadh, Saudi Arabia. This role requires a hands-on professional capable of managing vendors, maintenance, office fit-outs, repairs, compliance, projects, and overall workplace management to ensure a safe, efficient, and well-maintained work environment.

Key Responsibilities

• Manage and coordinate all facilities operations, including vendors, maintenance, office fit-outs, repairs, compliance, projects, budget, and workplace management.
• Oversee and manage relationships with a variety of vendors and contractors, including annual maintenance contracts, cleaning, HVAC systems, electrical services, general maintenance, security, pest control, and fit-out projects.
• Direct and supervise office maintenance and repair activities, ensuring timely and effective resolution of issues related to electrical systems, HVAC/AC units, plumbing, general office maintenance, and fire safety and security systems.
• Coordinate and manage office relocation, fit-out, and refurbishment projects, including office moves, expansions, renovations, furniture installation, and construction coordination.
• Ensure strict adherence to health, safety, and compliance standards, including fire safety protocols, HSE compliance, building regulations, and emergency procedures.
• Manage the facilities budget and control costs effectively by obtaining and comparing vendor quotes, monitoring expenses, and contributing to financial forecasts.
• Maintain strong stakeholder relationships through effective collaboration with internal teams, landlords, vendors, contractors, and leadership.
• Demonstrate a hands-on, operational approach to facilities management, rather than purely a managerial one.

Qualifications and Experience Required

• Proven experience in managing office/building facilities operations.
• Demonstrated ability to handle vendor and contractor management.
• Experience in coordinating office maintenance and repairs, including electrical systems, HVAC/AC, and plumbing.
• Experience in managing office relocation, fit-out, or refurbishment projects.
• Knowledge of health, safety, and compliance regulations relevant to building management.
• Experience in budget management and cost control for facilities.
• Strong stakeholder management skills.
• A hands-on, operational approach to problem-solving.
• This role requires 5-10 years of experience in facilities coordination and management.

Technical and Operational Skills

• Facilities Management
• Vendor Management
• Maintenance (General, Electrical, HVAC/AC, Plumbing)
• Office Fit-out Coordination
• Repair Management
• Compliance and Regulatory Adherence
• Project Management
• Budget Management and Cost Control
• Workplace Management
• Health and Safety (HSE Compliance, Fire Safety Systems)
• Building Regulations
• Emergency Procedures
• Stakeholder Management
• Vendor Quote Analysis
• Cost Comparison
• Financial Forecasting
• Expense Monitoring

Additional Information

This is a contract position located in Riyadh, Saudi Arabia.

About the Role

Amazon Operations is seeking enthusiastic individuals for the Operations Supervisor role within its AMZL Logistics team. This position is instrumental in managing shifts across fulfillment centers, sortation centers, or delivery stations, ensuring the seamless progression of customer orders through the logistics chain. The role offers an opportunity to develop expertise in operational processes and to lead by example, requiring strong communication skills and a high level of ownership. We are looking for individuals who are engaging, innovative, supportive, adept at problem-solving, and pioneering in their approach.

Key Responsibilities

• Create and cultivate a safe working environment by proactively identifying safety opportunities within the designated work area.
• Manage and train Associates to ensure the delivery of exceptional service to customers.
• Ensure customer orders are fulfilled in strict adherence to established quality and safety guidelines.
• Continuously provide critical shift-related information to frontline management and operators.
• Adjust labor allocation throughout shifts to meet and exceed operational plans and forecasts.
• Engage with support functions and/or other departments to address common issues or needs in key performance areas such as process area readiness, 5S, safety, and training.
• Assist in solving complex logistics and supply chain challenges through data analysis, innovation, and process optimization.

Qualifications and Requirements

• Possess at least 1 year of experience working with Microsoft Office products and applications.
• Be able to work a flexible schedule, including nights, weekends, holidays, and overtime as needed.
• Be capable of lifting up to 49 pounds, standing and walking for shifts lasting up to 12 hours, and frequently performing actions such as pushing, pulling, squatting, bending, and reaching.

Required Skills

• Proficiency in Microsoft Office Suite, including Excel.
• Experience with Warehouse Management Systems (WMS).
• Strong data analysis capabilities.
• Ability to motivate team members to excel.
• A consistent focus on the customer in all decision-making.
• Flexibility with scheduling and work hours.
• Experience with Amazon Amnesty Floor Monitoring is preferred.

Additional Information

This is a full-time position. A Bachelor's degree or equivalent qualification in supply chain management, engineering, business management, or another relevant field is considered a preferred qualification. The role is located in Riyadh, Saudi Arabia.

About the Role

Stella Stays is developing tech-driven living spaces designed for a modern and effortless experience. We are seeking a Front Desk Receptionist to join our team in Riyadh. This role is essential for managing daily operations, ensuring excellent guest experiences, and facilitating communication across departments and with external parties.

As the primary point of contact, the Front Desk Receptionist will represent Stella Stays' commitment to innovation and guest satisfaction, playing a key role in maintaining property standards and ensuring a seamless resident experience.

Key Responsibilities

• Conduct daily check-in and check-out inspections to ensure property readiness and guest satisfaction.
• Oversee in-house inventory management and stock counts to maintain adequate supplies for operations.
• Supervise the maintenance and cleaning teams, ensuring efficient scheduling and high-quality work delivery.
• Coordinate and promptly address repair and maintenance tasks to minimize disruptions for guests.
• Prepare and adhere to daily, weekly, and monthly reports detailing property operations and guest feedback.
• Ensure compliance with all property documentation requirements and quality assurance standards.
• Respond promptly and professionally to on-ground guest requests, ensuring their needs are met efficiently.
• Handle add-on service requests and coordinate with relevant service providers to fulfill guest needs.
• Source and manage reliable service providers and vendors, negotiating favorable contracts to ensure cost-effectiveness and quality.
• Maintain strict data control and confidentiality of sensitive information.
• Greet visitors, clients, and partners, providing a professional and welcoming atmosphere at the reception area.
• Answer and direct incoming calls, taking accurate messages when necessary.
• Manage incoming and outgoing mail and packages efficiently.
• Maintain the tidiness and professional appearance of the reception area.
• Assist with ad hoc administrative tasks as needed to support the team and operations.

Qualifications and Requirements

• A Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred.
• Proven experience in Operations and Front Desk management, with a preference for experience within the hospitality industry.
• Strong organizational and multitasking abilities, coupled with meticulous attention to detail.
• Excellent communication and interpersonal skills, enabling effective interaction with guests and stakeholders.
• Proficiency in using property management systems and other relevant software applications.
• Ability to work independently, make sound decisions, and manage tasks effectively in a fast-paced environment.

Required Skills

• Operations Management
• Front Desk Management
• Guest Relations
• Inventory Management
• Team Supervision
• Maintenance Coordination
• Reporting
• Quality Assurance
• Vendor Management
• Data Control
• Confidentiality
• Communication Skills
• Interpersonal Skills
• Multitasking
• Attention to Detail
• Property Management Systems

Work Environment and Details

This is a full-time position based in Riyadh, Saudi Arabia. The role requires 2-5 years of relevant experience. Stella Stays is committed to providing a professional and organized work environment.

About the Role

Salasa is seeking a motivated and detail-oriented Operations Excellence Coordinator to join our team in Riyadh, Saudi Arabia. This role is crucial in supporting the Operations Excellence team to drive continuous improvement, enhance operational governance, and optimize performance across Salasa's fulfillment, transportation, and logistics operations. The Operations Excellence Coordinator will play a key part in data analysis, KPI monitoring, project coordination, and ensuring adherence to operational standards. This is an opportunity for an early-career professional to gain hands-on experience in a dynamic logistics environment, supporting the collection and analysis of operational data to identify areas for improvement and assist in the implementation of strategic initiatives.

Key Responsibilities

• Maintain and update operational performance dashboards, reports, and Key Performance Indicator (KPI) trackers.
• Collect, validate, and analyze operational data to identify trends, risks, and opportunities for improvement.
• Coordinate operational excellence initiatives across fulfillment centers, dark stores, transportation, and support functions.
• Support the implementation and follow-up of continuous improvement projects.
• Assist in documenting and maintaining Standard Operating Procedures (SOPs), work instructions, policies, and process maps.
• Track action items arising from audits, operational reviews, and management meetings.
• Support operational audits and compliance reviews to ensure adherence to company standards.
• Prepare weekly and monthly operational performance reports for management.
• Coordinate with stakeholders to ensure timely execution of improvement plans.
• Monitor operational Service Level Agreements (SLAs) and escalate performance gaps when necessary.
• Support workforce productivity and process optimization studies.
• Assist in preparing presentations, business reviews, and executive reports.
• Participate in root cause analysis and corrective action planning.
• Maintain project documentation and ensure proper record-keeping.

Qualifications and Requirements

• Bachelor's degree in Industrial Engineering, Supply Chain, Logistics, Business Administration, or a related field.
• 0-3 years of experience in logistics, supply chain, warehouse operations, operations excellence, business excellence, or process improvement.
• Advanced proficiency in Microsoft Excel and Microsoft PowerPoint.
• Strong analytical and reporting skills.
• Excellent communication and stakeholder management abilities.
• Knowledge of KPI management, process mapping, and continuous improvement methodologies is preferred.
• Experience with Business Intelligence (BI) tools such as Power BI is an advantage.

Required Skills

• Data Analysis
• Reporting & Dashboard Management
• Process Improvement
• Project Coordination
• Problem Solving
• Attention to Detail
• Operational Excellence Mindset
• Communication & Collaboration
• Microsoft Excel
• Microsoft PowerPoint
• KPI Management
• Process Mapping
• Continuous Improvement Methodologies
• BI Tools
• Power BI

Work Environment and Location

This is a full-time position based in Riyadh, Saudi Arabia. The role involves supporting operations across various functions within Salasa's logistics network.

About the Role

The Well-Being Center, a nascent mental health organization dedicated to fostering psychological well-being and quality of life, is seeking an Executive Assistant and Operations Coordinator who is highly organized, professional, and detail-oriented. This role plays a vital part in supporting our leadership team, ensuring the smooth operation of daily activities, and contributing to the organization's continuous growth. Based in Riyadh, Saudi Arabia, this is a full-time, in-office position.

Role Responsibilities

Our mission is to make mental health support accessible, practical, and impactful. As an Executive Assistant and Operations Coordinator, you will be instrumental in supporting leadership, coordinating administrative functions, managing projects, conducting research, and ensuring operational efficiency. The ideal candidate is a bilingual professional with excellent communication skills, capable of managing multiple priorities in a fast-paced, mission-driven environment.

• Manage executive schedules, coordinate internal and external meetings, prepare agendas, take minutes, and follow up on action items.
• Monitor projects, initiatives, and administrative directives to ensure timely execution across all departments.
• Conduct research to support strategic business decisions and prepare clear reports, summaries, briefing documents, and presentations.
• Draft professional proposals, documents, policies, and procedures, and assist in developing educational and training materials.
• Organize information from multiple sources into actionable outputs and assist in coordinating client appointments and assessment/training schedules.
• Assist leadership with routine administrative updates on local platforms such as 'Qawa', 'Muqeem', 'Muddat', or 'GOSI', as needed to ensure operational continuity.

Qualifications and Core Requirements

• Bachelor's degree in Business Administration, Management, Human Resources, Communications, Psychology, or a related field.
• Minimum of 2-3 years of experience in executive support, administration, operations coordination, or a similar role.
• Professional fluency in both Arabic and English, including written and verbal communication, essential for interacting with local vendors, clients, and government entities.
• Absolute professionalism and strict confidentiality in handling sensitive medical, financial, and organizational data.

Required Skills

• High proficiency in Microsoft Office Suite and Google Workspace.
• Experience with digital productivity platforms.
• Strong research and analytical skills.
• Exceptional attention to detail.
• Proven ability to effectively manage multiple priorities.
• Experience with modern AI tools for drafting, research, and data organization is preferred.
• Familiarity with Saudi labor laws and corporate regulatory frameworks is a plus.

Work Environment and Location

The position is based in Riyadh, Saudi Arabia. This is a full-time, in-office role. Prior experience working within the healthcare, mental health, education, consulting, or professional services sector in Saudi Arabia is preferred.

What We Offer

We offer a competitive salary, health insurance, an employee well-being support program, and opportunities for professional development and training. You will work in a collaborative, supportive, and purpose-driven environment, with the chance to contribute directly to meaningful mental health initiatives in the Kingdom.

Customer Service & Operations Coordinator
Key Responsibilities

- Manage customer inquiries through WhatsApp, phone calls, and social media platforms.
- Provide professional and timely responses to customer questions and requests.
- Follow up with customers regarding orders, deliveries, appointments, and special requests.
- Coordinate with suppliers and service providers to ensure smooth operations.
- Support the planning and coordination of workshops, events, and collaborations.
- Maintain accurate records of customer interactions, orders, and follow-ups.
- Assist in resolving customer concerns and ensuring a positive customer experience.
- Coordinate internal and external communications to support daily operations.
- Build and maintain strong relationships with customers, suppliers, and partners.

Requirements

- Excellent communication and customer service skills.
- Strong organizational and multitasking abilities.
- Friendly, professional, and detail-oriented personality.
- Ability to manage WhatsApp Business and customer communications efficiently.
- Good problem-solving and follow-up skills.
- A creative mindset and strong attention to presentation and aesthetics are preferred.

About the Role

DHL Global Forwarding, Freight (DGFF) is seeking a dedicated AFR Ops Specialist to join its team in Riyadh, Saudi Arabia. As a specialist in air, ocean, and road freight within DHL Group, the company provides cross-border express shipping and end-to-end logistics solutions globally. This role is instrumental in developing and administering air freight operations plans and processes to ensure the seamless flow of goods and information across customer supply chains. The AFR Ops Specialist will proactively engage with customers, manage shipments against expectations, and uphold business strategy and objectives in line with corporate guidelines and policies.

Key Responsibilities

• Serve as the primary point of contact for customers regarding shipment information, incident and complaint management, ad hoc pricing, and claims.
• Ensure accurate capture of costs and revenues against customer profiles and resolve operational issues.
• Administer shipment-level activities, including receipt of customer bookings, management of documentation, and related transport processes.
• Ensure shipment management aligns with customer service commitments.
• Track, record, analyze, and improve operational irregularities and exceptions.
• Maintain high shipment data quality.
• Implement necessary regulatory compliance procedures for all shipments.
• Route and assign shipments to relevant consolidations to meet service commitments and maximize profitability.
• Identify critical shipments and new business opportunities requiring extra support.
• Respond to customer queries, prepare operational information for customer visits, and participate in these visits.
• Execute tasks and activities while adhering to resource management and productivity guidelines.
• Prepare invoices, debit notes, credit notes, and supporting documentation, ensuring timeliness and accuracy.
• Investigate and support invoice disputes.
• Resolve recurring issues and suggest process enhancements for increased effectiveness and efficiency.
• Resolve performance issues with suppliers and propose solutions for improvement.
• Provide functional guidance, advice, or training to less experienced personnel.
• Utilize industry sector or logistics specialist expertise in daily work.
• Connect with and influence other specialist departments and third parties, such as external service providers.
• Convince others to accept new concepts, practices, and approaches.
• Build strong, trusting cross-functional relationships with DHL managers.
• Understand customer and key stakeholder interests and concerns, and advise accordingly.
• Provide technical guidance to line managers and employees.

Qualifications and Requirements

• Bachelor's Degree or equivalent experience/qualification.
• More than 4 years of relevant experience.
• 5-10 years of experience is required for this role.

Required Skills

• Customer Service
• Supply Chain Management
• Logistics
• Problem Solving
• Data Quality
• Regulatory Compliance
• Process Improvement

Work Environment

This is a full-time position based in Riyadh, Saudi Arabia, within the Riyadh Region. DHL Group is a leading logistics provider operating in over 220 countries and territories. The company is committed to fostering a positive work environment and encouraging personal and professional development. DHL Global Forwarding is an equal opportunity employer.

• Direct supervision of branches or sites affiliated with the region.
• Follow up on employee performance and evaluate productivity and commitment.
• Ensure the application of approved policies and procedures.
• Address operational issues and take corrective actions as needed.
• Conduct periodic field visits to branches and prepare reports.
• Monitor key performance indicators and achieve set goals.
• Coordinate with various departments to support workflow.
• Follow up on recruitment, training, and development needs for employees.
• Ensure high-quality customer service.
• Submit periodic reports and recommendations to management

About the Role

Shine - Event Staffing is seeking an F&B Coordinator to join its team in Riyadh, Saudi Arabia. This position is integral to supporting the recruitment of event staff and ensuring the smooth execution of daily operations. The F&B Coordinator will serve as a key liaison between staff, clients, and internal teams, facilitating seamless staffing placements and successful event delivery.

This full-time role offers an opportunity for individuals with 0-1 years of experience to develop their skills in a dynamic operational environment. The successful candidate will contribute to maintaining operational efficiency and upholding high service standards for clients.

Key Responsibilities

• Support the sourcing, screening coordination, and development of the talent pool.
• Assist with the onboarding process for new talent, including document verification and profile maintenance.
• Provide support for on-ground operations and staff deployment for events and projects.
• Manage staff accreditation, uniform distribution, and event readiness requirements for deployed personnel.
• Monitor on-site service quality and ensure consistent staff attendance and presentation standards.
• Coordinate staff scheduling, manage availability, and ensure efficient deployment across multiple assignments.
• Brief staff members before assignments and act as a primary point of contact during events.
• Liaise with clients to understand requirements, discuss timelines, and provide operational updates.
• Maintain accurate records of placements, staff profiles, and relevant documentation.
• Gather and document post-event feedback from staff and clients to support continuous improvement.

Required Qualifications

• Strong coordination and organizational skills are essential for managing diverse operational needs.
• The ability to manage multiple tasks and competing priorities simultaneously is required.
• Comfort working effectively within a fast-paced operational environment is necessary.
• Excellent communication and stakeholder management skills are vital for interacting with various parties.
• The capacity to work collaboratively and closely with staff, clients, and internal teams is a key requirement.
• Fluency in both Arabic and English is mandatory for this role.

Skills Profile

• Coordination
• Organizational skills
• Ability to manage multiple tasks and priorities simultaneously
• Communication
• Stakeholder management

Work Context

This is a full-time position based in Riyadh, Saudi Arabia. The role requires individuals to be comfortable working within a fast-paced operational environment and to collaborate closely with staff, clients, and internal teams.