Receptionist Jobs for Fresh Graduates in Saudi Arabia

Company Description

Nature Touch Spa is the ultimate wellness destination focused on improving the mind, body, and spirit of our guests. Located in Jubail, our spa offers a lush experience with enchanting settings and a warm, inviting staff. Our team is devoted to providing true relaxation and calming the mind, body, and soul of every guest.

Role Description

This is a full-time on-site role for a Receptionist at Nature Touch Spa in Jubail. The Receptionist will be responsible for phone etiquette, receptionist duties, clerical skills, communication, and customer service tasks on a day-to-day basis at the spa.

Qualifications

• Phone Etiquette and Communication skills
• Working hours from 230pm - 1130pm (1 hour break in between)
• Experience in Receptionist Duties and Clerical Skills
• Strong Customer Service skills
• Attention to detail and organization skills
• Ability to multitask and work in a fast-paced environment
• Previous experience in a spa or hospitality industry is a plus
• High school diploma or equivalent

Job Title: Luxury Cafe Hostess / Receptionist / Host

Location: Laysen Valley, Riyadh, Saudi Arabia

Starting Salary: SAR 4200 to SAR 5000 (Full package / Live Out)

Company Profile: Visit **************************

Job Summary: We are seeking a highly presentable and professional receptionist/hostess to join our team at Noir Cafe, a high-end cafe in Laysen Valley. The ideal candidate will possess excellent communication skills in both Arabic and English, while providing a warm welcome to create an exceptional first impression for our guests.

Key Responsibilities:

• Greet guests warmly upon arrival, offering a personalized and hospitable welcome.
• Manage reservations efficiently, handle seating arrangements, and provide accurate menu details and wait-time estimates.
• Answer incoming calls professionally, take detailed messages, and direct inquiries appropriately.
• Maintain an organized and tidy reception area.
• Collaborate with the waitstaff to ensure a seamless dining experience and efficient table turnover.
• Assist with special events and occasional administrative tasks, as needed.

Qualifications:

• Can comfortably wear western business attire
• Strong communication skills in both English and Arabic
• Warm, friendly, and highly presentable demeanor.
• Exceptional interpersonal and customer service skills.
• Ability to multitask and stay organized in a fast-paced environment.
• Demonstrated professionalism and reliability.
• Experience in a hospitality or customer-facing role is preferred.

• Greet and welcome guests in a warm and professional manner
• Schedule appointments and manage the spa booking system
• Answer phone calls and respond to email inquiries promptly
• Provide information about spa services, treatments, and packages
• Process payments and handle cash and credit card transactions
• Maintain a clean and organized reception area
• Assist with inventory management of spa products
• Collaborate with spa therapists to ensure a seamless guest experience
• Handle guest feedback and resolve any issues or concerns
• Promote spa services and products to maximize sales

• Saudi nationality is required for this position
• High school diploma or equivalent
• Excellent communication skills in both Arabic and English
• Previous customer service experience, preferably in a spa or hospitality setting
• Proficiency in basic computer skills and spa booking software
• Strong knowledge of spa services and treatments
• Ability to multitask and work efficiently in a fast-paced environment
• Exceptional organizational and time management skills
• Friendly and professional demeanor with a customer-focused attitude
• Flexibility to work various shifts, including weekends and holidays
• First aid certification is a plus
• Familiarity with the spa and wellness industry is highly desirable

Tasks and Responsibilities:

• Receiving phone calls from clients and answering their inquiries with courtesy and professionalism.

• Scheduling appointments and patient bookings via phone or in-person visits, and entering them into the electronic system.

• Welcoming patients and visitors to the clinic and directing them as needed.

• Registering new patient data and accurately updating current patient information.

• Transferring calls or inquiries to departments or specialized doctors.

• Following up on client complaints and feedback and resolving or escalating them to management.

• Confirming appointments and sending reminders to patients as needed.

• Managing payment processes and issuing invoices and receipts.

• Maintaining the confidentiality of medical information and adhering to quality standards and customer service.

• Answer and direct phone calls
• Distribute mail
• Act as the first point of contact for visitors
• Perform administrative work and provide general clerical support as needed

• High school diploma or relevant work experience
• Ability to maintain a positive attitude
• Excellent communication skills
• Fluent in English

• Operate the switchboard and manage reception area activities.
• Greet visitors and ensure they are welcomed and assisted promptly.
• Handle internal and external inquiries, maintaining logs of visitors and callers.
• Coordinate deliveries and manage mail distribution accurately.
• Book meeting rooms and maintain a tidy reception area.
• Support the office manager in event planning and organization.

• Maintain complete knowledge of and comply with all departmental policies and service procedures.
• Ensure that service standards are upheld at all times.
• Anticipate guests’ needs and respond promptly to their requests.
• Maintain positive guest relations, regardless of the circumstances.
• Ensure proper maintenance and use of equipment.

• Enter and retrieve information in computer databases to update records and answer guest inquiries.
• Prepare letters, memos, and other documents using word processing and database software.
• Handle incoming and outgoing mail, ensuring proper distribution and date stamping.
• Create and maintain filing systems for office documents.
• Welcome guests with professionalism and address their needs effectively.
• Maintain confidentiality of proprietary information and adhere to company policies.

• Excellent communication skills and a passion for delivering exceptional customer service.
• Ability to operate standard office equipment and software.
• Strong organizational skills and attention to detail.

Receptionist at Lounge
Immediate Hiring
Work hours 8 hours
Flexible working hours
Salary 3000
One day a week off