Receptionist Jobs in Saudi Arabia

About the Role

PrimeGate for Communications and IT is seeking an Executive Secretary to provide comprehensive administrative and coordination support to senior management. This full-time position is based in Riyadh, Saudi Arabia. The role is suited for individuals with 0-1 years of experience looking to develop their career in a professional setting. The successful candidate will be responsible for ensuring the efficient operation of executive functions through diligent follow-up, coordination, and communication.

This position requires the ability to manage multiple priorities, maintain confidentiality, and ensure the timely execution of tasks and action items across various departments. The Executive Secretary will act as a key liaison, facilitating effective communication and alignment to support organizational objectives.

Key Responsibilities

• Coordinate and manage executive schedules, including meetings, appointments, and travel arrangements.
• Prepare meeting agendas, record minutes, and follow up on assigned action items for timely completion.
• Monitor and track assigned tasks, deadlines, and deliverables across different departments.
• Serve as a central point of coordination and communication between senior management and internal and external stakeholders.
• Prepare executive documents, including reports, presentations, and professional correspondence.
• Maintain effective communication channels and ensure timely follow-up on pending matters.
• Support management in prioritizing activities and monitoring the progress of key initiatives.
• Handle all confidential information with professionalism and discretion.
• Ensure smooth coordination and alignment between departments to facilitate organizational objectives.

Qualifications and Requirements

• Proven experience in an Executive Secretary, Executive Assistant, or similar administrative support role.
• Strong follow-up and task management skills with attention to detail.
• Excellent coordination and organizational abilities, capable of managing complex schedules and multiple projects.
• Strong verbal and written communication skills in English.
• Ability to manage multiple priorities and perform efficiently under pressure.
• Proficiency in Microsoft Office applications (Word, Excel, PowerPoint, Outlook).
• A high level of professionalism and commitment to maintaining confidentiality.

Required Skills

• Follow-up and Task Management
• Coordination and Organizational Abilities
• Communication (Verbal and Written)
• Microsoft Office Applications
• Attention to Detail
• Confidentiality

Work Environment and Details

This is a full-time position located in Riyadh, Saudi Arabia. The role offers an opportunity for individuals with 0-1 years of experience to gain practical experience in an administrative support capacity within the communications and IT sector.

About the Role

Hilton is seeking a dedicated Spa Attendant to join their team in Saudi Arabia. This full-time position offers an opportunity to contribute to an established workplace culture and deliver hospitality experiences. As a Spa Attendant, you will be responsible for ensuring a clean, relaxing, and inviting spa environment, impacting guest satisfaction and contributing to the hotel's spa operations.

In this role, you will provide service to guests, contributing to their experience and embodying Hilton's founding vision to fill the earth with the light and warmth of hospitality.

Key Responsibilities

• Greet and assist guests with a friendly attitude, responding to requests and resolving issues in an efficient manner.
• Maintain a clean spa environment by cleaning and sanitizing all spa areas, including locker rooms and treatment spaces, in compliance with health and safety standards.
• Manage spa supplies by monitoring inventory and restocking towels, refreshments, and other amenities to ensure guest comfort.
• Monitor facility usage and spa activity, reporting any concerns to management to maintain a safe and relaxing atmosphere.
• Process guest transactions accurately, including totaling charges, handling cash, processing card payments, issuing change, and redeeming gift certificates/cards using the point-of-sale system.
• Perform general duties and provide support to the spa team as needed to enhance the guest experience and ensure smooth spa operations.

Qualifications and Requirements

• A passion for hospitality.
• A commitment to acting with integrity.
• Demonstrated ability to inspire others.
• A belief that teamwork drives outcomes.
• A sense of ownership and accountability for responsibilities.
• A focus on the present, bringing urgency and discipline to tasks.

Required Skills

• Hospitality
• Integrity
• Leadership
• Teamwork
• Ownership
• Urgency
• Discipline
• Guest Assistance
• Cleaning and Sanitization
• Supply Management
• Transaction Processing

Work Environment and Details

This is a full-time position with Hilton, located in Saudi Arabia. The company is recognized for its workplace culture and commitment to providing experiences for guests and team members. Hilton supports career development for individuals at all stages of their professional journey.

About the Role

Mövenpick Hotels & Resorts is seeking a dedicated Concierge to join the team at Mövenpick Hotel & Residences Riyadh. This role is integral to serving as a hotel ambassador, ensuring guests receive exceptional assistance and that their needs are met with professionalism and efficiency. The Concierge will be a primary point of contact for guests seeking information and services, contributing to the overall guest experience.

Key Responsibilities

• Maintain comprehensive knowledge of hotel facilities, current activities, promotions, and events to provide accurate information to guests.
• Assist guests with a wide range of requests, aiming to fulfill diverse and challenging needs.
• Coordinate and fulfill guest requirements by managing a network of service providers.
• Ensure availability of printed materials such as brochures for local attractions, sister hotels, restaurants, and city maps.
• Facilitate guest requests for dining, entertainment, recreation, tours, transportation, florists, doctors, dentists, and childcare.
• Respond to all guest queries with a helpful attitude.
• Develop and maintain guest preference records and guest history to personalize stays.
• Follow up on all concierge endorsements to ensure their timely and complete resolution.
• Manage the handling, delivery, retrieval, and storage of guest luggage, messages, and parcels.
• Demonstrate transparency and responsibility in all financial matters.
• Uphold integrity and trustworthiness within the team.
• Promote and adhere to a safe work environment.
• Champion a work environment that is service-driven and results-driven.
• Strictly follow all departmental Standard Operating Procedures (SOPs), including all safety policies.

Qualifications and Requirements

• Must be a Saudi national.

Required Skills

• Exceptional guest assistance and information provision capabilities.
• Proficiency in service coordination and managing diverse guest requests.
• Strong record-keeping and organizational skills.
• Experience or aptitude for luggage handling.
• Demonstrated financial responsibility and accountability.
• High levels of integrity and trustworthiness.
• Commitment to promoting safety in the workplace.
• A strong service orientation and a results-driven approach.
• Ability to adhere to Standard Operating Procedures (SOPs).

Work Environment and Experience

This is a full-time position based in Riyadh, Saudi Arabia. The role is suitable for individuals with 0-1 year of experience looking to build a career in the hospitality industry.

About the Role

W Hotels in Riyadh, Saudi Arabia, is seeking a W Insider to join their team. This role focuses on creating memorable and unique guest experiences, going beyond standard transactional services. As a Guest Experience Expert, you will be empowered to take initiative, provide a broad range of services throughout a guest's stay, and proactively address their needs. The objective is to contribute to an immersive and engaging environment where every guest interaction is a seamless part of their journey.

This is a full-time, non-management position located in Riyadh's Financial District. W Hotels aims to ignite curiosity and expand worlds, offering an environment to experience life. Individuals with an original, innovative spirit and a forward-looking perspective will find this setting conducive to growth. Joining W Hotels means becoming part of Marriott International's portfolio, providing opportunities to perform at your best, find purpose, belong to a global team, and develop professionally.

Key Responsibilities

• Deliver a wide range of services to guide guests through their entire stay, creating memorable and unique experiences.
• Take initiative to move about the space and perform necessary tasks to ensure guest satisfaction.
• Process operational needs efficiently and effectively.
• Address guest requests promptly and professionally.
• Complete necessary reports accurately.
• Share highlights and insights about the local area to enhance the guest experience.
• Ensure all actions contribute to creating a safe work environment.
• Adhere to company policies and procedures at all times.
• Maintain confidentiality of all company and guest information.
• Protect company assets and resources.
• Uphold high-quality standards in all aspects of the role.
• Maintain a professional uniform, personal appearance, and communication style.

Qualifications and Requirements

• A high school diploma or *** equivalent is preferred.
• No related work experience is required.
• No supervisory experience is required.
• No specific licenses or certifications are required.

Required Skills

• Guest Services
• Handling Operational Needs
• Responding to Guest Requests
• Reporting
• Maintaining Professional Appearance
• Professional Communication

Work Environment and Physical Demands

This full-time, non-management position is located at Area 1 Al Aqeeq Street, Financial District, Riyadh, Saudi Arabia, 13519. The role requires the ability to stand, sit, or walk for extended periods and the capacity to move, lift, carry, push, and pull objects weighing less than or equal to 10 pounds without assistance.

W Hotels is an equal opportunity employer committed to fostering an environment where diverse backgrounds are valued and celebrated, ensuring non-discrimination on any protected basis.

• Process and confirm guest room reservations made by clients via phone, letter, or fax.
• Input all reservations into the computer, recording all pertinent information while attending to inquiries, complaints, and requests.
• Stay updated with all hotel promotions and follow procedures to manage reservations, rates, and confirmations.
• Maintain an established filing system for all correspondence and report preparation.
• Promote public relations and maximize business opportunities.
• Ensure accurate room status at all times.
• Adhere to Rotana standards when answering incoming calls and managing emails.
• Organize visa requests for hotel guests and up-sell whenever possible.

• Understanding the job
• Teamwork
• Responsibility
• Recognizing differences
• Adaptability
• Customer focus

First: Job Objective

Manage order and payment operations efficiently and accurately, ensuring a smooth and fast ordering experience for restaurant customers, in line with the service and quality standards adopted by the company.

Second: Tasks and Responsibilities

1. Receive customer orders inside the restaurant or through takeout.
2. Enter orders accurately through the point of sale system.
3. Collect cash and electronic payments and deliver the invoice.
4. Ensure the order's accuracy before delivering it to the customer.
5. Coordinate with the kitchen to ensure the speed and quality of order execution.
6. Effective communication with the work team and direct manager.
7. Maintain cleanliness and organization of the cashier area and ensure the availability of necessary tools.
8. Match cash and sales reports at the end of the shift.
9. Report any financial discrepancies or operational notes to management.
10. Professionally handle customer complaints and escalate them when necessary.
11. Full knowledge of product components and the ability to explain them to customers.

Third: Qualifications and Requirements

Fourth: Required Skills

1. Speed and accuracy in entering orders.
2. Communication and customer service skills.
3. Ability to handle work pressure and peak times.
4. Teamwork spirit.
5. Good handling of financial amounts.

Fifth: Working Hours and Location

• Working Hours: According to the approved shift system, with acceptance of shift variations per the contract.
• Work Location: Inside the restaurant or the pickup area.

Sixth: Operational Procedures

If the employee is assigned a task outside their expertise:

Perform the task if it does not affect the core responsibilities, with notification to the direct manager if it conflicts with job responsibilities.

In case of discovering an error in the financial custody:

Notify the direct manager immediately, review reports, and do not act individually with the amount except according to the approved procedure.

If the work pressure exceeds capacity:

Request support, organize priorities, maintain calmness, and avoid haste that causes operational errors.

In case of customer order delay:

1. Apologize to the customer professionally.
2. Explain the reason for the delay.
3. Follow up on the order with the kitchen immediately.
4. Notify the manager when the allowed time is exceeded.
5. Follow up on the order until delivery.

First: Job Objective

Manage order and payment operations efficiently and accurately, ensuring a smooth and fast ordering experience for restaurant customers, in line with the service and quality standards adopted by the company.

Second: Tasks and Responsibilities

1. Receive customer orders inside the restaurant or through takeout.
2. Enter orders accurately through the point of sale system.
3. Collect cash and electronic payments and deliver the invoice.
4. Ensure the order's accuracy before delivering it to the customer.
5. Coordinate with the kitchen to ensure the speed and quality of order execution.
6. Effective communication with the work team and direct manager.
7. Maintain cleanliness and organization of the cashier area and ensure the availability of necessary tools.
8. Match cash and sales reports at the end of the shift.
9. Report any financial discrepancies or operational notes to management.
10. Professionally handle customer complaints and escalate them when necessary.
11. Full knowledge of product components and the ability to explain them to customers.

Third: Qualifications and Requirements

Fourth: Required Skills

1. Speed and accuracy in entering orders.
2. Communication and customer service skills.
3. Ability to handle work pressure and peak times.
4. Teamwork spirit.
5. Good handling of financial amounts.

Fifth: Working Hours and Location

• Working Hours: According to the approved shift system, with acceptance of shift variations per the contract.
• Work Location: Inside the restaurant or the pickup area.

Sixth: Operational Procedures

If the employee is assigned a task outside their expertise:

Perform the task if it does not affect the core responsibilities, with notification to the direct manager if it conflicts with job responsibilities.

In case of discovering an error in the financial custody:

Notify the direct manager immediately, review reports, and do not act individually with the amount except according to the approved procedure.

If the work pressure exceeds capacity:

Request support, organize priorities, maintain calmness, and avoid haste that causes operational errors.

In case of customer order delay:

1. Apologize to the customer professionally.
2. Explain the reason for the delay.
3. Follow up on the order with the kitchen immediately.
4. Notify the manager when the allowed time is exceeded.
5. Follow up on the order until delivery.

📢 Job Announcement | Cashier ☕

We are looking for a Saudi cashier to join our team.

Requirements:

* Saudi nationality
* Good customer service skills
* Commitment and discipline at work
* Previous experience is preferred

📍 Work Location: Saihat
📩 To apply, please send your CV to:
j@**************

• Greet and welcome visitors, clients, and guests in a professional manner.
• Answer, screen, and direct incoming phone calls.
• Manage front desk activities and maintain a clean, organized reception area.
• Handle incoming and outgoing correspondence, emails, and courier services.
• Schedule appointments and coordinate meeting room bookings.
• Maintain visitor logs and ensure adherence to company policies.
• Provide administrative support to various departments as required.
• Assist with document filing, record keeping, and data entry tasks.

• Saudi.
• 2–4 years of experience in a receptionist, front desk, customer service, or administrative role.
• Excellent verbal and written communication skills in both Arabic and English.
• Strong interpersonal and customer service skills.
• Proficient in Microsoft Office applications (Word, Excel, Outlook).
• Professional appearance and positive attitude.
• Strong organizational and multitasking abilities.

• Friendly and approachable personality.
• Strong attention to detail.
• Ability to work independently and manage multiple tasks efficiently.
• Commitment to providing excellent customer service.

About the Role

The Ritz-Carlton Hotel Company, *** is seeking a dedicated Club Lounge Agent for its location in Tabuk, Saudi Arabia. This full-time, non-management position is suitable for individuals with 0-1 years of experience looking to begin a career in luxury hospitality. As a Club Lounge Agent, you will be instrumental in delivering the renowned "Gold Standards" of The Ritz-Carlton, ensuring exceptional guest experiences with grace and thoughtfulness.

The Ritz-Carlton's success is driven by its culture and commitment to empowering its associates. You will join a global team that values creativity, compassion, and a dedication to providing rare and special luxury service. This role offers an environment where you can perform your best work, begin your purpose, belong to a global team, and develop professionally.

Key Responsibilities

• Complete opening and closing duties, including setting up necessary supplies and tools, cleaning all equipment and areas, and securing the premises.
• Check with the captain or supervisor before leaving at the end of the shift to ensure all tasks are completed.
• Set up, stock, and maintain work areas to ensure readiness for guest service.
• Stock ice, glassware, and paper supplies to meet operational needs.
• Remove soiled wares from bar tops and tables promptly and efficiently.
• Maintain the cleanliness and condition of work areas, the bar, bar units, tables, and other tools, adhering to all set-up guidelines.
• Follow all company and safety and security policies and procedures.
• Report accidents, injuries, and unsafe work conditions to management immediately.
• Complete all required safety training and certifications.
• Ensure uniform and personal appearance are clean and professional at all times.
• Maintain the confidentiality of proprietary information and protect company assets.
• Welcome and acknowledge all guests according to company standards.
• Anticipate and address guests' service needs, demonstrating attentiveness and proactivity.
• Assist individuals with disabilities, ensuring their comfort and accessibility.
• Thank guests with genuine appreciation, leaving a lasting positive impression.
• Speak with others using clear and professional language.
• Develop and maintain positive working relationships with colleagues and support the team to reach common goals.
• Ensure adherence to quality expectations and standards in all guest interactions and tasks.
• Read and visually verify information in a variety of formats, including small print.

Physical Demands

• Stand, sit, or walk for an extended period of time or for an entire work shift.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.
• Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
• Move over sloping, uneven, or slippery surfaces, as well as up and down stairs and/or service ramps.
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping.

Qualifications and Requirements

• High school diploma or *** equivalent.
• No related work experience required.
• No supervisory experience required.
• No specific licenses or certifications are required for this role.

Required Skills

• Effective communication skills.

Work Environment and Schedule

This is a full-time, non-management position located in Tabuk, Amaala, Saudi Arabia. The role is not remote.

The Ritz-Carlton is an equal opportunity employer, committed to fostering an environment where the unique backgrounds of all associates are valued and celebrated. Discrimination is not practiced on any protected basis, including disability, veteran status, or other basis protected by applicable law.

About the Role

Raffles Hotels & Resorts is seeking an Admin Concierge to join the pre-opening team for Raffles The Red Sea, an ultra-luxury resort within Saudi Arabia's Red Sea Project. This role is integral to ensuring a seamless and refined guest experience, embodying Raffles' commitment to graciousness and personalized service. The Admin Concierge will serve as a central communication point for the lobby, contributing to an environment of elegance and luxury that emphasizes natural beauty and sustainability.

This full-time position is based in Umluj, Tabuk, Saudi Arabia. The ideal candidate will demonstrate a proactive and anticipatory approach, with a strong sense of ownership and accountability, understanding the expectations of ultra-luxury guests and aligning with the brand's high standards.

Key Responsibilities

• Act as the central communication hub for the lobby, coordinating effectively with Doormen, Porters, Reception, and Raffles Butlers to ensure smooth guest journeys.
• Build and maintain detailed guest profiles within the Property Management System (PMS), recording specific preferences, past requests, and cultural sensitivities to facilitate personalized interactions.
• Manage pre-arrival email correspondence, following up on communications with guests and travel agents to confirm arrival details and special arrangements.
• Oversee lobby administrative logistics, including sorting and distributing guest and administrative mail, managing courier services, and maintaining the hotel's digital information directory.
• Conduct regular inventories of lobby supplies and guest amenities, coordinating with butler admin supervisors for timely restocking.
• Assist in logging and reporting guest complaints, tracking feedback, and ensuring corrective actions are implemented to uphold brand standards and guest satisfaction.

Qualifications and Requirements

• A minimum of 2 years of experience in a luxury hotel front office or guest relations role.
• Proven experience in project coordination, scheduling, and document control, particularly during pre-opening stages.
• Experience in a pre-opening hotel environment is mandatory.
• A deep understanding of ultra-luxury guest expectations and alignment with luxury brand standards.

Required Skills

• Proficiency in Microsoft Office Suite, with a strong emphasis on Excel.
• Experience with hotel Property Management Systems (PMS).
• Exceptional communication and interpersonal skills.
• Strong coordination and organizational abilities.
• Demonstrated guest relations and customer service expertise.
• Effective problem-solving capabilities.
• High level of emotional intelligence and cultural awareness.
• Skills in project coordination, scheduling, and document control.

Work Environment and Professional Conduct

This is a full-time position based in Umluj, Tabuk, Saudi Arabia. Candidates are expected to maintain impeccable grooming and professional presentation at all times, adhering to standard etiquette. Confidentiality is paramount, and sensitive guest information must be handled with the utmost discretion and integrity. The role requires a poised, creative, and inquisitive individual with a high level of emotional intelligence and cultural awareness.

First: Job Objective

Manage order and payment operations efficiently and accurately, ensuring a smooth and fast ordering experience for restaurant customers, in line with the service and quality standards adopted by the company.

Second: Tasks and Responsibilities

1. Receive customer orders inside the restaurant or through takeout.
2. Enter orders accurately through the point of sale system.
3. Collect cash and electronic payments and deliver the invoice.
4. Ensure the order's accuracy before delivering it to the customer.
5. Coordinate with the kitchen to ensure the speed and quality of order execution.
6. Effective communication with the work team and direct manager.
7. Maintain cleanliness and organization of the cashier area and ensure the availability of necessary tools.
8. Match cash and sales reports at the end of the shift.
9. Report any financial discrepancies or operational notes to management.
10. Professionally handle customer complaints and escalate them when necessary.
11. Full knowledge of product components and the ability to explain them to customers.

Third: Qualifications and Requirements

Fourth: Required Skills

1. Speed and accuracy in entering orders.
2. Communication and customer service skills.
3. Ability to handle work pressure and peak times.
4. Teamwork spirit.
5. Good handling of financial amounts.

Fifth: Working Hours and Location

• Working Hours: According to the approved shift system, with acceptance of shift variations per the contract.
• Work Location: Inside the restaurant or the pickup area.

Sixth: Operational Procedures

If the employee is assigned a task outside their expertise:

Perform the task if it does not affect the core responsibilities, with notification to the direct manager if it conflicts with job responsibilities.

In case of discovering an error in the financial custody:

Notify the direct manager immediately, review reports, and do not act individually with the amount except according to the approved procedure.

If the work pressure exceeds capacity:

Request support, organize priorities, maintain calmness, and avoid haste that causes operational errors.

In case of customer order delay:

1. Apologize to the customer professionally.
2. Explain the reason for the delay.
3. Follow up on the order with the kitchen immediately.
4. Notify the manager when the allowed time is exceeded.
5. Follow up on the order until delivery.

About the Role

The Ritz-Carlton Hotel Company, *** is seeking a dedicated Bellman to join its team in Tabuk, Saudi Arabia. This full-time, non-management position offers an opportunity for individuals with 0-1 years of experience to enter the luxury hospitality sector. As a Bellman, you will contribute to creating guest experiences by providing a welcoming presence and efficient assistance, upholding The Ritz-Carlton's service standards.

The Ritz-Carlton is committed to delivering excellence in guest care and comfort, establishing a benchmark for luxury service globally. The company's success is attributed to its culture and the empowerment of its employees to be creative, thoughtful, and compassionate. Joining this team means becoming part of a global team within Marriott International, where individuals can perform their best work and develop professionally.

Key Responsibilities

• Greet and escort guests to their rooms, ensuring a smooth and welcoming transition.
• Open doors and assist all guests and visitors entering and leaving the property.
• Inform guests about property amenities, services, and hours of operation, as well as local areas of interest and activities.
• Identify and explain in-room features to guests, such as the use of room keys, mini-bar, ice and vending areas, in-room safes, and valet laundry services.
• Transport guest luggage to and from guest rooms and/or designated bell areas.
• Assist with the secure storage and timely retrieval of guest luggage.
• Assist guests and visitors in and out of vehicles, including loading and unloading luggage.
• Provide guests with clear and accurate directions.
• Arrange transportation for guests and visitors, such as taxicabs, shuttle buses, or limousine/sedan services, and record advance transportation requests.
• Communicate parking procedures to guests and visitors.
• Adhere to all company policies and procedures, reporting any accidents, injuries, or unsafe work conditions to management.
• Maintain awareness of any undesirable individuals on property premises to ensure guest safety and security.
• Ensure uniform and personal appearance are consistently clean and professional.
• Maintain the confidentiality of proprietary information.
• Welcome and acknowledge all guests with genuine appreciation, anticipating and addressing their service needs.
• Assist individuals with disabilities, ensuring their comfort and accessibility.
• Speak with others using clear and professional language and answer telephones using appropriate etiquette.
• Develop and maintain positive working relationships with colleagues and other departments.
• Comply with all quality assurance expectations and standards.
• Read and visually verify information in a variety of formats, including small print.
• Move at a speed required to respond to work situations, which may include running, walking, or jogging.
• Stand, sit, or walk for extended periods or for an entire work shift.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance, and objects weighing in excess of 75 pounds with assistance.
• Navigate sloping, uneven, or slippery surfaces, as well as move up and down stairs and/or service ramps.
• Perform reaching tasks overhead and below the knees, including bending, twisting, pulling, and stooping.
• Perform other reasonable job duties as requested by Supervisors.

Qualifications and Requirements

• A high school diploma or *** equivalent is preferred.
• No prior related work experience is required.
• No supervisory experience is required.
• No specific licenses or certifications are required.

Required Skills

• Exceptional guest services and interpersonal skills.
• Proficiency in luggage handling and transportation.
• Strong customer service orientation.
• Effective communication abilities.
• Problem-solving capabilities.
• Ability to work collaboratively as part of a team.

Work Location and Type

This is a full-time, non-management position located in Tabuk, Amaala, Saudi Arabia. Remote work is not applicable for this role.

About the Role

Raffles Hotels & Resorts is seeking a dedicated Laundry Valet to join the pre-opening team at Raffles The Red Sea. This new luxury resort is part of Saudi Arabia's Red Sea Project and aims to deliver the refined elegance and timeless luxury synonymous with the Raffles brand. Raffles The Red Sea will feature 361 rooms, 11 dining concepts, and a spa, set within the natural beauty of the Red Sea and its mangroves. The Laundry Valet will be responsible for the meticulous handling of guest laundry and dry-cleaning services, ensuring the highest standards of cleanliness, presentation, and guest satisfaction. This role requires a keen eye for detail, a proactive approach, and a commitment to providing gracious and personalized service.

Key Responsibilities

• Professionally and punctually collect and deliver all guest laundry and dry-cleaning items.
• Accurately count and verify all collected items against the provided laundry list, ensuring guest names, room numbers, and item counts are precisely recorded to prevent discrepancies.
• Conduct thorough inspections of garments for any pre-existing damage or stains, and meticulously check pockets for any forgotten items such as jewelry or cash, reporting any findings to a supervisor immediately before processing.
• Strictly adhere to all Raffles and LQA (Leading Quality Assurance) standards throughout the pick-up and delivery process.
• Ensure specific guest instructions, such as folding trousers, applying light starch, or folding shirts, are executed perfectly.
• Accurately record guest and staff laundry charges and assist in the timely tracking of staff uniforms.
• Perform general valet services as required, including the delivery of fresh linen and assisting with inventory counts.

Qualifications and Requirements

• A minimum of 2 years of experience in a similar capacity within a luxury hotel environment is required.
• Must possess a good command of English, including reading, writing, and oral proficiency, to professionally handle guest inquiries and requests.
• Must maintain impeccable grooming and hygiene standards at all times and present a professional appearance.
• Demonstrate a high level of attention to detail in all tasks.
• Possess strong interpersonal skills to effectively interact with guests and colleagues.
• Exhibit a "guest-focused" mindset, prioritizing guest satisfaction in all interactions.
• Experience in project coordination, scheduling, and document control during pre-opening stages is essential.
• Prior experience in a pre-opening hotel environment is a mandatory requirement.
• Adopt a proactive and anticipatory approach to work, demonstrating a strong sense of ownership and accountability.
• Maintain impeccable grooming and personal presentation aligned with luxury hospitality standards.

Required Skills

• Exceptional communication skills, both written and verbal, to ensure clear and professional guest interactions.

Work Environment and Details

This is a full-time position. The role requires an understanding of ultra-luxury guest expectations and brand alignment. The Laundry Valet will be based in Umluj, Tabuk, Saudi Arabia. The required experience for this role is 2-5 years.

About the Role

Grand Hyatt The Red Sea is seeking a dedicated Door Host to join their Concierge department within the Rooms Division. This role is essential for ensuring a welcoming and positive experience for all guests, contributing to the efficient operation of guest services from arrival to departure.

Key Responsibilities

• Provide an excellent and consistent level of service to all customers.
• Contribute to the smooth and efficient running of the Concierge department.

Qualifications and Requirements

• Minimum of 2 years of work experience in hotel operations.
• Must be a Saudi National.

Required Skills

• Excellent customer service skills.
• Strong communication abilities.
• Proficient interpersonal skills.

Additional Information

This is a full-time position based in Saudi Arabia. Candidates ideally possess a relevant degree or diploma in Hospitality or Tourism management. The role requires individuals with a minimum of 2 years of experience in hotel operations and strong customer service, communication, and interpersonal skills.

About the Role

Raffles Hotels & Resorts is seeking an Admin Concierge to join the pre-opening team for Raffles The Red Sea, an ultra-luxury resort within Saudi Arabia's Red Sea Project. This role is integral to ensuring a seamless and refined guest experience, embodying Raffles' commitment to graciousness and personalized service. The Admin Concierge will serve as a central communication point for the lobby, contributing to an environment of elegance and luxury that emphasizes natural beauty and sustainability.

This full-time position is based in Umluj, Tabuk, Saudi Arabia. The ideal candidate will demonstrate a proactive and anticipatory approach, with a strong sense of ownership and accountability, understanding the expectations of ultra-luxury guests and aligning with the brand's high standards.

Key Responsibilities

• Act as the central communication hub for the lobby, coordinating effectively with Doormen, Porters, Reception, and Raffles Butlers to ensure smooth guest journeys.
• Build and maintain detailed guest profiles within the Property Management System (PMS), recording specific preferences, past requests, and cultural sensitivities to facilitate personalized interactions.
• Manage pre-arrival email correspondence, following up on communications with guests and travel agents to confirm arrival details and special arrangements.
• Oversee lobby administrative logistics, including sorting and distributing guest and administrative mail, managing courier services, and maintaining the hotel's digital information directory.
• Conduct regular inventories of lobby supplies and guest amenities, coordinating with butler admin supervisors for timely restocking.
• Assist in logging and reporting guest complaints, tracking feedback, and ensuring corrective actions are implemented to uphold brand standards and guest satisfaction.

Qualifications and Requirements

• A minimum of 2 years of experience in a luxury hotel front office or guest relations role.
• Proven experience in project coordination, scheduling, and document control, particularly during pre-opening stages.
• Experience in a pre-opening hotel environment is mandatory.
• A deep understanding of ultra-luxury guest expectations and alignment with luxury brand standards.

Required Skills

• Proficiency in Microsoft Office Suite, with a strong emphasis on Excel.
• Experience with hotel Property Management Systems (PMS).
• Exceptional communication and interpersonal skills.
• Strong coordination and organizational abilities.
• Demonstrated guest relations and customer service expertise.
• Effective problem-solving capabilities.
• High level of emotional intelligence and cultural awareness.
• Skills in project coordination, scheduling, and document control.

Work Environment and Professional Conduct

This is a full-time position based in Umluj, Tabuk, Saudi Arabia. Candidates are expected to maintain impeccable grooming and professional presentation at all times, adhering to standard etiquette. Confidentiality is paramount, and sensitive guest information must be handled with the utmost discretion and integrity. The role requires a poised, creative, and inquisitive individual with a high level of emotional intelligence and cultural awareness.