Full-time Reservation agent Jobs Saudis only in Saudi Arabia

More than 3 Full-time Reservation agent Jobs Saudis only in Saudi Arabia. Explore detailed job descriptions, salaries, and locations. Apply and get hired today!

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Reservations Agent

📣 Job Ad

Centro Hotels by Rotana

Full-time

Join Our Team as a Reservations Agent!

Centro Hotels by Rotana invites passionate and dynamic individuals who are guest-focused and dedicated to delivering exceptional customer service to join our team as a Reservations Agent.

Key Responsibilities:

Process and confirm guest room reservations made through various channels including phone and written requests.
Input all reservations into the system and manage inquiries, complaints, and requests regarding reservations.
Stay informed about hotel promotions and follow established procedures for processing reservations.
Maintain a filing system for all correspondence and compile reports as required by the Reservations Manager.
Enhance business through effective public relations and accurate room status management.
Ensure all incoming calls and emails are managed according to Rotana standards.
Assist with visa requests for guests and promote upselling opportunities.

Qualifications:

A diploma or degree in hospitality or a related field.
Previous experience in hotel reservations is preferred.
Excellent communication skills with proficiency in English; additional language skills are advantageous.

Ideal Candidate:
The ideal candidate is proactive, customer-focused, and possesses a dynamic, approachable character. You should be able to work independently and develop professional relationships with customers both internally and externally. Key competencies include teamwork, adaptability, and a strong customer focus.

0-1 years