Number One Recruitment Company announces the availability of a job vacancy for the position of Customer Service Specialist, to work in a professional and stimulating environment that cares about employee development and appreciates quality performance.
Job Responsibilities:
Receiving customer inquiries and feedback and responding professionally
Handling customer complaints and working to resolve them to ensure their satisfaction
Providing an exceptional service experience that reflects the company's image and values
Coordinating with internal departments to ensure speed and quality of service
Documenting customer data and notes in the approved systems
Contributing to the continuous improvement of customer service procedures
Work Environment:
A positive and organized work environment
A supportive and cooperative team
Continuous training and development programs
Opportunities for growth and career advancement
A suitable balance between work and personal life
Requirements:
A suitable qualification (secondary school or higher)
High communication skills verbally and in writing
Ability to handle work pressure with a positive spirit
Proficiency in using computers and related systems
Previous experience in customer service is preferred
We welcome ambitious talents to join a professional and stable environment that aspires for career development
4,000 - 5,000 / Month
Full-time
