About the Role

Jamjoom Pharma is offering an opportunity for motivated Saudi nationals to join as Supply Chain Trainees through the Tamheer Program. This program provides recent graduates with practical experience in the pharmaceutical manufacturing sector. The Supply Chain function is essential for managing the flow of materials, information, and products. This trainee role offers exposure to key supply chain activities including planning, procurement, inventory management, warehousing, logistics, and stakeholder coordination to support business objectives and customer demands.

The Tamheer Program is a six-month, on-the-job training initiative developed in partnership with the Human Resources Development Fund (HRDF). It aims to equip Saudi graduates with practical skills and enhance their employability. As a Supply Chain Trainee, participants will rotate through various areas of the supply chain to gain a comprehensive understanding of its operations and contribute to the company's efficiency.

Key Responsibilities

Trainees will gain practical experience in several aspects of the supply chain, with specific duties assigned based on departmental needs and development plans. These may include:

• Assisting in the planning and forecasting of material and product requirements.
• Supporting procurement activities and coordinating with vendors.
• Participating in inventory management processes and stock control.
• Contributing to warehousing operations and material handling.
• Learning about logistics and transportation management.
• Coordinating with internal departments and external partners to ensure operational continuity.
• Supporting the implementation of supply chain best practices within a pharmaceutical manufacturing setting.

Program and Candidate Requirements

• Must be a Saudi National.
• Must be a resident of Jeddah.
• Must currently be unemployed.
• Must not have been registered with GOSI during the last six months.
• Must not have previously participated in the Tamheer Program.
• Must be eligible for Tamheer Program registration through the Human Resources Development Fund (HRDF).

Qualifications and Skills

Candidates are required to hold a Bachelor's degree in Supply Chain, Industrial Engineering, Engineering Management, Business Administration, or a related field from a recognized university. Preferred experience is 0-1 years. Key skills for this role include:

• Supply Chain Management principles
• Planning and forecasting
• Procurement processes
• Inventory management techniques
• Warehousing operations
• Logistics and transportation understanding
• Coordination and communication skills

Familiarity with pharmaceutical manufacturing environments is considered a plus.

Work Location and Type

This is a full-time training position. The work location is the Jamjoom Pharma Factory, situated in the 1st Industrial City, Phase 5, Jeddah, Makkah, Saudi Arabia.

About the Role

Shangri-La Jeddah, a new luxury hotel located on the Jeddah Waterfront along the Red Sea, is seeking a dedicated Residence Guest Service Associate. This role is key to delivering exceptional guest experiences, focusing on smooth registration, efficient check-out, and attentive guest support. You will be part of a dynamic environment setting a new standard for luxury in Jeddah, offering stylish accommodations, innovative dining, and family-friendly amenities. As a Residence Guest Service Associate, you will be a primary point of contact for guests, ensuring their arrival and departure are seamless and memorable. This position requires a proactive approach to guest needs and a commitment to upholding Shangri-La's high hospitality standards. The role is suited for individuals passionate about service and eager to develop within the hospitality industry.

Key Responsibilities

• Manage guest registration and check-out processes efficiently and courteously.
• Handle cashiering duties and foreign exchange transactions accurately.
• Provide assistance for guest queries and requests, ensuring prompt resolution.
• Monitor and check supplies to ensure sufficient stock for expected business within the shift and for the day.
• Prepare necessary documents, such as registration forms and welcome folders, prior to guest arrivals to facilitate a smooth check-in experience.
• Welcome guests warmly as they approach the reception desk.
• Review OPMS (On-Property Management System) records to access guest history and note any specialized instructions.
• Assist guests in completing registration forms, verifying that all essential details are included.
• Direct guests to the appropriate lifts and coordinate with Concierge staff for seamless guest flow.

Qualifications and Requirements

• A minimum of 1 year of working experience in a hotel environment.
• Fluency in both written and spoken English, in addition to the Arabic language.
• A pleasant, friendly, and cheerful attitude.
• This position is open to Saudi Nationals only.

Required Skills

• Guest Registration
• Guest Check-out
• Cashiering
• Foreign Exchange
• Assistance with Guest Queries/Requests
• Stock Management
• Document Preparation
• Guest Welcome
• OPMS Records Management
• Guest History Management
• Specialized Instructions Management
• Registration Form Assistance
• Coordination with Concierge Staff

Work Environment and Location

This full-time position is based in Jeddah, Makkah, Saudi Arabia, with Shangri-La Group. The role operates within a luxury hotel setting, contributing to a team focused on providing high standards of guest service.

• Bachelor's degree in Graphic Design, Visual Communication, Multimedia Design, or a related field.
• Fresh graduates are encouraged to apply.
• Good communication and interpersonal skills.
• Proficiency in Microsoft Office.
• Strong organizational and coordination abilities.
• English proficiency is preferred.
• Must be eligible for the Tamheer Program.

• Develop original concepts and designs for social media, digital ads, brochures, banners, presentations, packaging, and other marketing materials.
• Collaborate with marketing, sales, and content teams to understand project objectives and translate them into visual content.
• Ensure all designs are on-brand, high quality, and aligned with the company's visual identity.
• Prepare artwork for both print and digital production, ensuring specifications are met for each channel.
• Work with external printers, vendors, and agencies to ensure accurate and timely delivery of materials.
• Adapt designs for multiple formats and platforms (web, mobile, social, print, outdoor, etc.).
• Maintain consistency in brand visuals across all touchpoints.
• Contribute to the development and updating of the company's visual style guide.
• Ensure use of brand elements such as logos, typography, and color schemes is consistent and compliant.
• Assist in creating visuals for video content, motion graphics, and product launches.
• Support photography direction and editing when needed.
• Provide layout and design for internal presentations, corporate reports, and event materials.
• Stay up to date with the latest design trends, tools, and best practices.
• Bring new creative ideas to the team and continuously improve design output.

A game operator is required to work in an entertainment center, where they will be responsible for operating electronic and mechanical games and ensuring the safety of visitors during use. The position requires monitoring the workflow in the gaming area, providing assistance and guidance to customers, and ensuring the cleanliness and orderliness of the designated area. The ideal candidate should have good communication skills, the ability to interact with children and families, and adherence to the required safety and security standards.

About the Role

FedEx is looking for committed, customer-focused Saudi nationals to join their team as Customer Care Representatives - Assistants. This full-time opportunity is available in Jeddah and Makkah, offering a career path for individuals with 0 to 1 year of experience in a leading global logistics company. The incumbent will be responsible for accurately completing specified operations and procedures, ensuring compliance with internal and external standards, and identifying and addressing any deviations.

FedEx is committed to a people-first philosophy, fostering a diverse, equitable, and inclusive work environment that provides fair treatment and growth opportunities for all. We strive to deliver an exceptional customer experience through an outstanding team.

Key Tasks and Responsibilities

• Handle customer inquiries and provide necessary information.
• Manage customer bookings and process account creations.
• Perform basic onboarding processes for new customers.
• Provide quotations to customers.
• Process and resolve customer complaints and issues.
• Effectively manage customer cases.
• Implement service recovery strategies to ensure customer satisfaction.
• Participate in proactive prevention of potential issues.
• Process and manage customer claims.
• Escalate complex issues to senior team members for resolution when necessary.
• Handle incidental customer inquiries.
• Perform basic complaint processing and issue resolution.
• Support Hub Operations as needed.

Qualifications and Requirements

• Must be a Saudi national.
• 0-1 year of experience in a customer-facing role is preferred.
• Candidates with prior customer service experience will be given preference.

Core Skills

• Customer Support.
• Hub Operations.
• Account Creation.
• Basic Operations Onboarding.
• Booking Management.
• Handling Inquiries (Incidental).
• Quotation Provision.
• Complaint Processing (Basic and General).
• Problem Solving (Basic and General).
• Case Management.
• Service Recovery.
• Proactive Prevention.
• Claims Processing.
• Escalated Issue Resolution.
• Interpersonal Skills.
• Written and Verbal Communication Skills.
• Teamwork Skills.
• Microsoft Office and Computer Proficiency.
• Problem-Solving Skills.

Job and Location Details

This is a full-time position, requiring presence in Jeddah and Makkah, Saudi Arabia. The experience required for this role is set between 0 to 1 year.

English Language Trainer

About the Job

Umm Al-Qura Higher Institute for Training announces the availability of a job opportunity for an English language trainer in Jeddah to join its training team and contribute to providing high-quality training programs that contribute to developing trainees' skills and raising their academic and professional readiness.

Qualifications and Requirements

• Bachelor's degree in English or equivalent.
• Proficiency in English, spoken and written.
• Excellent communication, presentation, and delivery skills.
• Ability to use modern educational technologies.

We are looking for a candidate to join the team, with the ability to manage the warehouse, follow up on inventory, and efficiently execute sales and collection operations.

Key Tasks:

• Supervising the warehouse and monitoring daily workflow.
• Inventory management and stock level monitoring.
• Executing sales operations and achieving targets.
• Building strong customer relationships and meeting their needs.
• Following up on receivables collection and depositing collected amounts.
• Preparing periodic reports on sales, inventory, and collections.