Join Ajdan Real Estate Development Company as a Customer Care Manager!As a Customer Service Manager, you will oversee and lead a dedicated team of customer service representatives. Your primary goal will be to ensure the delivery of exceptional support to our customers through various communication channels, including phone, email, and chat.
Key Responsibilities:- Monitor and enhance customer support procedures.
- Collaborate with sales and product development departments to tackle customer issues and provide insights for improvement.
- Shape and implement effective customer service policies and procedures.
- Drive team engagement and performance to boost customer satisfaction.
Essential Skills:- Exceptional verbal and written communication skills.
- Adaptability and flexibility in dynamic environments.
- Strong problem-solving abilities.
Preferred Qualifications:- 812 years of experience in customer service management.
- Bachelor's degree or diploma.
- Residing in Saudi Arabia.
