Full-time Customer services manager Jobs

Join SAUR as a Customer Service Manager
SAUR, a key player in water and essential services, is seeking a dedicated Customer Service Manager to lead our efforts in Madinah, Saudi Arabia.

About the Role:
Your primary responsibility will involve organizing and managing all Customer Services activities across our Madinah and Tabuk branches. You will report functionally to the Customer Services Director while cooperating closely with O&M directors and their teams.

Key Responsibilities:

• Ensure the efficient implementation of customer service processes and maintain international standards.
• Enhance working interfaces with other departments in the Cluster team, particularly with the O&M division.
• Support HR and Customer Services Directors in preparing training and development programs for customer service staff.
• Review and update customer data and records in digital form.
• Strategize demand management to raise customer water awareness.
• Implement improved connection procedures and revenue metering strategies.

Requirements:

• 15 years of experience in a customer service management role, preferably in the water sector.
• Fluent in English.

Benefits:

• Competitive salary package.
• Opportunities for career advancement.
• A friendly and dynamic work environment.

SAUR is committed to diversity and equal opportunities, ensuring all candidates have an equal chance regardless of background.

Join SAUR as a Customer Service Manager
SAUR, a key player in water and essential services, is seeking a dedicated Customer Service Manager to lead our efforts in Madinah, Saudi Arabia.

About the Role:
Your primary responsibility will involve organizing and managing all Customer Services activities across our Madinah and Tabuk branches. You will report functionally to the Customer Services Director while cooperating closely with O&M directors and their teams.

Key Responsibilities:

• Ensure the efficient implementation of customer service processes and maintain international standards.
• Enhance working interfaces with other departments in the Cluster team, particularly with the O&M division.
• Support HR and Customer Services Directors in preparing training and development programs for customer service staff.
• Review and update customer data and records in digital form.
• Strategize demand management to raise customer water awareness.
• Implement improved connection procedures and revenue metering strategies.

Requirements:

• 15 years of experience in a customer service management role, preferably in the water sector.
• Fluent in English.

Benefits:

• Competitive salary package.
• Opportunities for career advancement.
• A friendly and dynamic work environment.

SAUR is committed to diversity and equal opportunities, ensuring all candidates have an equal chance regardless of background.

Join Ajdan Real Estate Development Company as a Customer Care Manager!
As a Customer Service Manager, you will oversee and lead a dedicated team of customer service representatives. Your primary goal will be to ensure the delivery of exceptional support to our customers through various communication channels, including phone, email, and chat.

Key Responsibilities:

• Monitor and enhance customer support procedures.
• Collaborate with sales and product development departments to tackle customer issues and provide insights for improvement.
• Shape and implement effective customer service policies and procedures.
• Drive team engagement and performance to boost customer satisfaction.

Essential Skills:

• Exceptional verbal and written communication skills.
• Adaptability and flexibility in dynamic environments.
• Strong problem-solving abilities.

Preferred Qualifications:

• 812 years of experience in customer service management.
• Bachelor's degree or diploma.
• Residing in Saudi Arabia.

Car rental and customer service manager Receiving customers and providing services Preparing contracts and ensuring the required paperwork Managing the fleet of cars Following up on delivery and receipt operations Marketing and attracting customers to contact via WhatsApp 05********