undefined Jobs in Saudi Arabia

More than 6786 undefined Jobs in Saudi Arabia. Explore detailed job descriptions, salaries, and locations. Apply and get hired today!


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Assistant Business & Category Development Manager

Assistant Business & Category Development Manager

📣 Job AdNew

Pladis Global

Full-time

About the Role

Pladis Global, an international business known for its biscuit and confectionery brands, is seeking an Assistant Business & Category Development Manager to join their team in Jeddah, Makkah, Saudi Arabia. This full-time position supports the field sales team and focuses on driving category growth for global brands. The role is suited for individuals who are purpose-led, resilient, positive, and can thrive in a fast-paced, collaborative environment.

Key Responsibilities

  • Develop and deliver planograms, displays, and branding initiatives to support the Field Sales Team's execution.
  • Analyze sales data for major accounts and/or channels to develop category management projects across Saudi Arabia.
  • Support the execution of permanent and temporary display tools to improve product visibility and sales.
  • Propose and define distribution drive programs in collaboration with the sales team to expand market reach.
  • Follow up on sales team incentive programs to ensure motivation and performance alignment.
  • Ensure Point of Sale Materials (POSM) are secured on time and executed effectively.
  • Verify that all activity products are available in all activated sales areas.
  • Conduct monthly market visits in selected cities to gather insights and ensure effective execution.

Qualifications and Requirements

  • 0-1 years of relevant experience in business and category development or a related field.

Required Skills

  • Proficiency in Microsoft Office Suite, with a strong emphasis on Word, Excel, and PowerPoint.
  • Excellent organizational, analytical, and data management skills.
  • Strong interpersonal skills with the ability to engage effectively at all professional levels.
  • Fluency in both English and Arabic is essential.

Work Environment and Company Information

This is a full-time role based in Jeddah, Makkah, Saudi Arabia. Pladis Global is an Equal Opportunity Employer committed to hiring a diverse workforce. Recruitment agencies must be on the company's Preferred Supplier List (PSL) and have agreed to terms of business to submit candidates.

breifcase0-1 years

locationMakkah

3 days ago
Guest Experience Supervisor

Guest Experience Supervisor

📣 Job AdNew

Delta Hotels and Resorts

Full-time

About the Role

Delta Hotels and Resorts is seeking a dedicated Guest Experience Supervisor to join its team in Jeddah, Makkah, Saudi Arabia. This full-time, non-management position is an opportunity for an individual with 0-1 year of experience to contribute to guest service operations within the hospitality sector. The role is focused on ensuring a positive and memorable experience for every guest, aligning with the brand's commitment to service excellence.

Key Responsibilities

  • Process guest check-ins, including identity verification, payment processing, room assignment, and key issuance.
  • Set up guest accounts according to individual needs and enter Marriott Rewards information.
  • Ensure room rates align with market codes and document any discrepancies.
  • Secure payment before issuing room keys and manage billing adjustments as required.
  • Compile and review daily operational reports, logs, and contingency lists.
  • Complete cashier and closing reports accurately at the end of shifts.
  • Provide guests with property information and directions.
  • Address guest requests by coordinating with appropriate staff and ensuring follow-up for satisfaction.
  • Process all forms of payment, vouchers, paid-outs, and charges.
  • Balance receipts, and manage cash handling and security for the bank at the start and end of each shift.
  • Obtain manual payment authorizations and adhere to all accounting procedures.
  • Report any guest reports of theft to Loss Prevention/Security.
  • Assist management with employee training, evaluation, counseling, motivation, and coaching, acting as a role model and initial point of contact for employee concerns.
  • Foster positive working relationships and support team goals, responding to employee concerns.
  • Adhere to company policies and procedures, report workplace accidents and unsafe conditions, and complete required safety training.
  • Maintain a clean and professional personal appearance and confidentiality of proprietary information.
  • Protect company assets, welcome guests, and anticipate their service needs.
  • Assist individuals with disabilities and express appreciation to guests.
  • Communicate clearly and professionally, prepare and review written documents accurately, and answer telephones using appropriate etiquette.
  • Ensure adherence to quality standards.
  • Utilize computers and POS systems for data entry and retrieval.
  • Perform tasks requiring standing, sitting, or walking for extended periods, and move, lift, carry, push, pull, or place objects weighing up to 10 pounds without assistance.
  • Undertake other reasonable job duties as assigned by supervisors.

Qualifications and Requirements

  • High school diploma or *** equivalent.
  • A minimum of 1 year of related work experience.
  • A minimum of 1 year of supervisory experience.

Required Skills

  • Customer Service
  • Cashiering
  • Training
  • Employee Relations
  • Communication
  • Problem-Solving
  • Computer Systems
  • POS Systems

Work Environment and Location

This is a full-time, non-management position located at 3243 Al Salam Street, Jeddah, Saudi Arabia, 23613. The role requires the candidate to be physically present at the location, as it is not a remote position. The work is situated within the Jiddah region, Makkah, with the primary city being Jeddah.

breifcase0-1 years

locationMakkah

3 days ago
Trainer

Trainer

📣 Job AdNew

Apparel Group

Full-time

About the Role

Apparel Group is seeking a dedicated Trainer to join our team in Jiddah, Makkah, Saudi Arabia. This full-time position is integral to the company's training mission, focusing on skill development and quality enhancement within the Food and Beverage (F&B) teams. The Trainer will ensure all team members are proficient in F&B values, policies, and procedures, contributing to a high standard of service and operational excellence.

Key Responsibilities

  • Conduct comprehensive training needs analyses in collaboration with the Training Manager to identify skill gaps and development opportunities.
  • Develop and communicate a detailed monthly and weekly departmental training plan, actively scheduling team members for F&B training sessions.
  • Ensure the availability of an up-to-date F&B manual, current F&B policies and procedures, and task breakdowns, providing each team member with a personal copy.
  • Coordinate F&B orientation for all new team members, ensuring their training checklist is completed within their first week of employment.
  • Maintain accurate documentation of training attendance for every team member.
  • Effectively communicate and train staff on F&B standards, policies, and procedures.
  • Maximize employee productivity and morale within the store while consistently maintaining discipline in accordance with F&B guidelines and local regulations.
  • Research and design innovative new training programs to enhance team capabilities.
  • Ensure new joiners are trained on correct stock packaging and required stock levels to maximize sales potential.
  • Uphold high standards of visual merchandising and maintenance amongst all staff.
  • Effectively communicate any changes in stock or store layout to all team members.
  • Ensure each team member adheres to retail standards.
  • Oversee back store operations and the replenishment of merchandise.
  • Ensure the restaurant has a robust health and safety program in place.
  • Take responsibility for making team members aware of any hazards and ensuring proper training is completed and documented.
  • Conduct regular workplace inspections to identify and address potential risks.
  • Respond to and correct unsafe acts and conditions promptly.
  • Report all work-related injuries and illnesses to the appropriate internal and external authorities.
  • Perform accident investigations for all work-related injuries and illnesses.
  • Enforce employee compliance with the restaurant's health and safety policies and procedures.
  • Initiate performance counseling and take disciplinary actions for non-compliance with health and safety matters.
  • Keep the Area Manager and Sales Operation Manager informed of any conditions or practices that may pose a hazard to employees.
  • Make recommendations for improvements to the store's health and safety practices and program.

Qualifications and Requirements

  • Ability to conduct training needs analysis.
  • Ability to devise and communicate a monthly and weekly departmental training plan.
  • Ability to ensure F&B manual, policies, and procedures are available and distributed.
  • Ability to coordinate new team member orientation and checklist completion.
  • Ability to document training attendance.
  • Ability to communicate and train on F&B standards and policies.
  • Ability to maximize employee productivity and morale.
  • Ability to maintain discipline within F&B guidelines and local regulations.
  • Ability to research and design new training programs.
  • Ability to ensure correct stock packaging and stock levels are practiced by new joiners.
  • Ability to ensure high standards of visual merchandising and maintenance.
  • Ability to effectively communicate changes in stock or store layout.
  • Ability to ensure adherence to retail standards.
  • Ability to manage back store operations and merchandise replenishment.
  • Knowledge of Health & Safety protocols.
  • Ability to ensure the use or wearing of personal protective equipment (PPE) as required.
  • Ability to work in a manner that does not endanger anyone.
  • Knowledge of and adherence to safe work practices and procedures.
  • Ability to conduct regular workplace inspections.
  • Ability to respond to and correct unsafe acts and conditions.
  • Ability to report work-related injuries and illnesses.
  • Ability to perform accident investigations.
  • Ability to enforce employee compliance with health and safety policies.
  • Ability to initiate performance counseling and take disciplinary actions.
  • Ability to keep management informed of potential hazards.
  • Ability to make recommendations for health and safety improvements.

Required Skills

  • Training Need Analysis
  • Training Plan Development
  • F&B Policies and Procedures
  • Employee Orientation
  • Training Documentation
  • Employee Productivity Enhancement
  • Morale Building
  • Discipline Management
  • Training Program Design
  • Stock Management
  • Visual Merchandising
  • Retail Standards Implementation
  • Back Store Operations Management
  • Merchandise Replenishment
  • Health & Safety Compliance
  • Personal Protective Equipment (PPE) Usage
  • Safe Work Practices
  • Workplace Inspections
  • Accident Investigation
  • Performance Counseling
  • Disciplinary Actions

Work Environment and Details

This is a full-time position based in Jiddah, Makkah, Saudi Arabia. The role involves working within the Food and Beverage (F&B) department of Apparel Group.

breifcase0-1 years

locationMakkah

3 days ago
Associate Manager, Customer Marketing (Bangkok Based, Relocation Provided)

Associate Manager, Customer Marketing (Bangkok Based, Relocation Provided)

📣 Job AdNew

Agoda

Full-time

About the Role

Agoda, a global online travel company and part of Booking Holdings, is seeking an Associate Manager, Customer Marketing. This role is part of the Performance Marketing Team, which focuses on developing and executing large-scale marketing programs to enhance customer lifetime value through measurable channels. The team operates with a strong emphasis on data and technology, fostering curiosity and innovation.

Role Context and Contribution

This position offers an opportunity to contribute to a leading online marketing organization. You will work with a diverse team of analysts, marketing strategists, and data scientists. Your contributions will be instrumental in driving marketing initiatives that leverage expertise in data science, product, strategy, and marketing.

Key Responsibilities

  • Experiment with and optimize campaign performance across various marketing channels and partners, including search engines such as Google, Bing, TripAdvisor, and Trivago.
  • Adapt to new product features and implement changes derived from successful tests to improve campaign effectiveness.
  • Develop predictive models using data science techniques to analyze experimental data and understand key performance drivers, including the impact of large-scale campaigns or pricing elasticity.
  • Collaborate with product teams to define and implement a roadmap for model integration and application.
  • Build dashboards to track performance metrics, derive actionable insights, identify growth levers, and present recommendations to stakeholders.

Qualifications and Experience

  • Bachelor's degree or higher from a top university in a quantitative subject, such as computer science, mathematics, engineering, business, or a related field.
  • A minimum of 4 years of experience in data analysis, preferably gained from top-tier consulting, investment banking, private equity, or a strategy/business role within a fast-growing global tech company.
  • Proficiency in one or more data analysis packages or databases, including SQL, SAS, R, SPSS, Python, or VBA.
  • Experience with data visualization tools such as Tableau or Power BI.
  • Excellent verbal and written communication skills in English.
  • Demonstrated ability to work efficiently and make decisions based on objective data evidence.
  • A strong desire to take ownership, make an impact, and influence outcomes.
  • Excellent organizational skills and attention to detail.
  • Ability to work independently.

Skills and Competencies

  • Data Analysis, Data Representation, Data Analytics, Data Mining, Data Science, Machine Learning, Statistics
  • Business Analysis, Business Intelligence (BI)
  • SQL, Microsoft SQL Server, R, Python, SAS, SPSS, VBA
  • Tableau, Power BI
  • Analytical Skills, Data Visualization, Experimentation and optimizing campaign performance, Modeling, Reporting, analysis, and insights
  • Communication, Organizational Skills, Attention to Detail, Ability to work independently
  • Digital Marketing, E-commerce, A/B testing, Presentation Skills, Negotiation Skills

Work Location and Details

This is a full-time position. Relocation is provided for candidates based in Bangkok. The role is based in Bangkok, Thailand.

breifcase2-5 years

locationMakkah

3 days ago
Pricing Officer - Freight Management

Pricing Officer - Freight Management

📣 Job AdNew

DP World

Full-time

About the Role

DP World is seeking a proactive and detail-oriented Pricing Officer - Freight Management to join its team in Jeddah, Makkah, Saudi Arabia. This role is integral to sourcing and managing transportation service providers, ensuring competitive transportation rates, and supporting daily operational needs. The Pricing Officer will be instrumental in guaranteeing the timely availability of trucks for both local and GCC cross-border operations, fostering strong collaboration with Operations, Commercial, and Finance departments, as well as external transport vendors, to maintain business continuity and achieve high levels of customer satisfaction. The work type is full-time.

Key Responsibilities

  • Source, evaluate, and onboard transportation vendors for local and cross-border operations, ensuring a robust network of service providers.
  • Obtain competitive transportation rates for various cargo types including dry, reefer, automotive, bonded, and specialized movements.
  • Manage daily Request for Quotations (RFQs) and provide timely and accurate pricing support to the Commercial and Operations teams.
  • Negotiate transportation rates and commercial terms with service providers to achieve optimal cost efficiency.
  • Build and maintain strong, collaborative relationships with transportation vendors, actively monitoring their service performance.
  • Ensure all vendor documentation, including permits, licenses, insurance, and compliance requirements, are consistently valid and up-to-date.
  • Maintain comprehensive transportation databases, vendor records, and rate comparison reports for easy access and analysis.
  • Coordinate effectively with transport providers to ensure the consistent availability and timely deployment of trucks.
  • Provide dedicated support for local and GCC cross-border transportation operations.
  • Monitor market conditions, transportation capacity, truck shortages, and freight rate fluctuations to inform strategic decisions.
  • Work closely with Operations teams to support urgent deployment requirements and efficiently resolve customer escalations.
  • Support the Finance team with accurate billing verification, detention management, and detailed tracking of transportation costs.
  • Maintain transportation dashboards, Key Performance Indicator (KPI) reports, and operational performance records.
  • Ensure accurate documentation and comprehensive reporting of all transportation activities.

Qualifications and Requirements

  • Bachelor's Degree in Logistics, Supply Chain Management, Business Administration, or a closely related field.
  • 2 to 5 years of relevant experience in transportation procurement, freight management, or logistics operations.
  • Experience within the 3PL or logistics industry is highly preferred.
  • Experience in GCC cross-border transportation operations is considered an advantage.
  • Exposure to reefer, dry, automotive, and bonded transportation operations is preferred.

Required Skills

  • Strong understanding of local and GCC transportation operations.
  • Proficiency in vendor management and transportation rate negotiations.
  • Knowledge of trucking operations, transportation documentation, and compliance requirements.
  • Familiarity with Proof of Delivery (POD) management, KPI tracking, and operational reporting.
  • Experience with Transportation Management Systems (TMS) and transportation dashboards is beneficial.
  • High proficiency in Microsoft Excel and other reporting tools.
  • Excellent communication, coordination, and stakeholder management skills.
  • Strong problem-solving abilities and meticulous attention to detail.
  • Ability to perform effectively under pressure in a fast-paced logistics environment.

Location and Work Environment

This full-time position is based in Jeddah, Makkah, Saudi Arabia. The role requires close collaboration with internal departments and external transport vendors to ensure operational continuity and customer satisfaction.

breifcase2-5 years

locationMakkah

3 days ago
Specialist-Human Resources

Specialist-Human Resources

📣 Job AdNew

Le Méridien Hotels & Resorts

Full-time

About the Role

Le Méridien Hotels & Resorts is seeking a motivated and detail-oriented Specialist-Human Resources to join their team in Mecca, Saudi Arabia. This full-time, non-management position offers an opportunity for individuals with 0-1 year of experience to begin their career in Human Resources within the hospitality sector. The role involves supporting management and staff with various HR functions, ensuring smooth operations and adherence to company policies and local regulations. As part of Marriott International, Le Méridien is committed to fostering an inclusive environment where diversity is celebrated and equal opportunities are provided.

Key Responsibilities

  • Assist and support management and leaders in managing and resolving human resources issues.
  • Aid employees with internal and external transfer requests and procedures.
  • Monitor and assist managers/supervisors with recruitment procedures and issues.
  • Coordinate and conduct drug screening and verification of candidate references, background, driving license, and social security numbers.
  • Maintain logs for rotations, screening tests, transfer requests, and candidate orientations.
  • Create and maintain new hire and personnel files, entering data into HR information systems.
  • Assist in orienting new employees.
  • Oversee all hiring and recruitment processes to ensure compliance with local, regional, and national legislation, as well as company policies and standards.
  • Accurately maintain all personnel records and files, including interview documents and I-9 forms.
  • Assist in processing and maintaining payroll records in accordance with policies and procedures, as applicable.
  • Inform HR management of employee relations issues within the department or establishment.
  • Create and maintain filing systems.
  • Generate HR data reports as needed.
  • Answer the telephone and take messages.
  • Create and type office correspondence using a computer.
  • Act as an HR subject matter expert and integrate into project teams.
  • Train new hires on HR procedures, programs, policies, and computer systems.
  • Follow and enforce all chain policies and procedures.
  • Ensure a clean and complete work uniform is worn, maintaining a neat and professional appearance at all times.
  • Respect the confidentiality of hotel-specific information.
  • Use clear and courteous language in all communications.
  • Prepare and correct documents accurately and comprehensively.
  • Answer the telephone using appropriate language.
  • Develop positive and constructive professional relationships with peers.
  • Unite and assist each other to achieve common goals.
  • Listen and respond appropriately to the issues of other employees.
  • Independently move, lift, carry, pull, and place loads weighing up to kg.
  • Perform all other tasks requested by managers that are consistent with the position.

Qualifications and Requirements

  • High school diploma or equivalent.
  • At least 1 year of related work experience.
  • No supervisory experience required.
  • No specific permits or certifications are required.

Required Skills

  • Human Resources

Location and Schedule

This is a full-time, non-management position located at Kudai Road, Makkah, Saudi Arabia, 21955. The role is not remote.

breifcase0-1 years

locationMakkah

3 days ago
مدير أكاديمية فروسية

مدير أكاديمية فروسية

📣 Job AdNew

Flower

Full-time

About the Role

Zahr is seeking a qualified individual to join the team as an Academic Manager in Taif, Kingdom of Saudi Arabia. This role is responsible for leading academic operations in the northern region, with a focus on achieving high performance and operational excellence.

The Academic Manager will play a key role in the strategic direction and operational success of academic programs, fostering a culture of continuous improvement and ensuring the delivery of quality educational experiences.

Key Responsibilities

  • Oversee the efficient and professional management and operation of academic institutions.
  • Lead administrative and financial departments, and monitor their performance.
  • Develop operational and strategic plans for academic institutions.
  • Ensure the quality of training and services provided.
  • Develop training programs and enhance existing services.

Qualifications and Requirements

  • Proven practical experience in managing academic institutions or specialized educational facilities.
  • Proficiency in managing operational and diverse departmental activities.
  • High leadership, administrative, and communication skills.

Required Skills

  • Management
  • Financial Management
  • Operational Management
  • Developing Operational and Strategic Plans
  • Ensuring the Quality of Training and Provided Services
  • Developing Training Programs and Provided Services

Work Details

This is a full-time position. The role is based in Aţ Ţā’if, Makkah, Saudi Arabia. The required experience for this role is 5-10 years.

Application Information

To apply for this position, please submit your CV to h@*****************.

breifcase5-10 years

locationMakkah

3 days ago
Human Capital Officer

Human Capital Officer

📣 Job AdNew

Apparel Group

Full-time

About the Role

Apparel Group is seeking a Human Capital Officer to join our team in Jeddah, Makkah, Saudi Arabia. This full-time position is integral to the successful implementation and ongoing optimization of our Human Resources Management System (HRMS) across the organization. The role focuses on ensuring the HRMS effectively meets business requirements through configuration and customization, thereby contributing to efficient HR operations.

The Human Capital Officer will support the HRMS software, maintain data accuracy, and facilitate its use for all employees. This is an opportunity for individuals with 0-1 years of experience to gain practical experience in HR technology and system administration within a retail environment.

Key Responsibilities

  • Provide support for the development and enhancement of the HRMS software.
  • Review data within the HRMS to ensure accuracy and integrity.
  • Adhere to defined project processes, including system administration.
  • Ensure data integrity and accuracy of employee and organizational information through regular reviews and audits.
  • Collaborate with other HRMS users across departments, including Payroll, Accounting, and Projects.
  • Manually update employee information and documents within the HRMS, avoiding reliance on vendor-provided uploads.
  • Provide user credentials and access details to employees for HRMS utilization.
  • Maintain up-to-date internal workflow mappings for all employees.
  • Prepare reports to support HR functions and business needs.
  • Handle and resolve employee queries related to the HRMS in a timely manner.

Qualifications and Requirements

  • A foundational understanding of HRMS software implementation processes.
  • Familiarity with HRMS configuration and customization principles.
  • Ability to ensure and maintain data accuracy and integrity.
  • Experience with system administration tasks.
  • Proficiency in conducting audits to verify data.
  • Strong collaboration and interpersonal skills for working with diverse teams.
  • Capability in report preparation.
  • Skill in handling and resolving user queries.

Required Skills

  • HRMS Software Implementation
  • HRMS Configuration
  • HRMS Customization
  • Data Accuracy
  • System Administration
  • Data Integrity
  • Audits
  • Collaboration
  • Report Preparation
  • Query Handling

Work Environment and Details

This is a full-time position based in Jeddah, Makkah, Saudi Arabia. The role offers an opportunity to work within the dynamic retail sector at Apparel Group.

breifcase0-1 years

locationMakkah

3 days ago
Technician

Technician

📣 Job AdNew

Ecolab

Full-time

About the Role

Ecolab is seeking a skilled Technician to join our team in Jiddah, Makkah, Saudi Arabia. This full-time position is integral to ensuring the efficient and safe operation of our wastewater treatment facilities. Ecolab is committed to fostering an inclusive environment where all associates are treated fairly and equally, with employment decisions based on individual qualifications and job performance.

Key Responsibilities

  • Perform preventive, corrective, and predictive maintenance on all mechanical equipment within the wastewater treatment plant to ensure continuous, safe, and efficient operation of mechanical systems.
  • Conduct preventive, corrective, and troubleshooting activities on all electrical and instrumentation systems within the wastewater treatment plant to ensure reliable operation of control systems, electrical distribution equipment, monitoring instruments, and automation components.
  • Safely and efficiently operate wastewater treatment processes and associated equipment, including performing routine inspections, adjusting process parameters, collecting samples, and supporting start/stop procedures.
  • Coordinate closely with the control room and maintenance teams to ensure continuous compliance with operational and environmental standards.
  • Operate a forklift for material handling and other operational needs.

Qualifications and Requirements

  • For Mechanical Technician roles: Diploma or Technical Certificate in Mechanical Engineering or a related field.
  • For E&I Technician roles: Technical Diploma or Certificate in Electrical, Instrumentation, or Electronics Engineering.
  • For Field Operator roles: High school diploma with technical training; a vocational certificate in water/wastewater operations is preferred.
  • For Mechanical and E&I Technician roles: 3-5 years of experience in wastewater treatment plants, industrial facilities, utilities, or similar environments.
  • For Field Operator roles: 2-4 years of experience in wastewater treatment plants, utilities, or process plants. Entry-level candidates with strong aptitude may be considered.

Required Skills

  • Mechanical Maintenance
  • Electrical Maintenance
  • Instrumentation Maintenance
  • Troubleshooting
  • Wastewater Treatment Process Operation
  • Forklift Operation

Work Location and Experience

This is a full-time position based in Jeddah and Makkah, Saudi Arabia. The required experience level for this role ranges between 2 to 5 years, depending on the specific technician or operator role.

breifcase2-5 years

locationMakkah

3 days ago
Territory Lead, Trauma & Extremities, Western region (Jeddah)

Territory Lead, Trauma & Extremities, Western region (Jeddah)

📣 Job AdNew

Stryker

Full-time

About the Role

Stryker, a global leader in medical technologies, is seeking a motivated Territory Lead to drive the growth of its Trauma & Extremities Division within the Western Region of Saudi Arabia. This full-time position is based in Jeddah and offers an opportunity to contribute to improving healthcare through innovative customer solutions.

The Territory Lead will be responsible for expanding Stryker's market presence by developing strong customer relationships, understanding market dynamics, and executing sales strategies. This role requires a proactive individual capable of managing all aspects of territory sales, from initial customer engagement to post-sales support and financial follow-up.

Key Responsibilities

  • Establish and develop strong, continuous relationships with current and potential customers within the assigned territory.
  • Monitor and report on market trends, competitor activities, product developments, and regulatory changes within the area of responsibility to management.
  • Execute sales activities in alignment with regional sales targets and company strategies, preparing comprehensive sales reports as requested by the manager.
  • Plan, implement, and report on customer and partner visits and product demonstrations to achieve sales targets and meet customer demands.
  • Evaluate customer requests for proposals, preparing detailed material lists that accurately reflect customer needs.
  • Educate customers on various purchasing methods (*, tender, intermediate purchase, leasing) and collaborate with the tender department on procurement projects, supporting their completion and reporting.
  • Track material delivery dates within the territory and proactively inform customers of any updates.
  • Manage the delivery and installation of materials, provide post-sales user training on the product portfolio, and attend surgical cases to offer support.
  • Facilitate the billing process to the accrual stage and follow up on collections with the Finance and Accounting department to ensure timely payments.
  • Communicate customer feedback, including complaints, to the Quality Management Representative and Manager, evaluate feedback within the territory, take necessary actions, and report to relevant parties and the customer.
  • Prepare and utilize congress and demonstration materials effectively, ensuring they are returned to storage in a sterilized and undamaged condition.
  • Relay scientific support requests and plans to the marketing department in the region and support the execution of these processes.
  • Provide support to the logistics team as needed.

Qualifications and Requirements

  • Bachelor's degree in Business, Medical, or a related field.
  • Minimum of 2 years of commercial experience, preferably in a territory lead or similar role.
  • Demonstrated experience within the Orthopaedics industry, including Trauma, Extremities, or Joint Replacement.
  • Proficiency in English.

Required Skills

  • Sales
  • Customer Relationship Management
  • Market Analysis
  • Sales Reporting
  • Product Demonstration
  • Proposal Evaluation
  • Tender Management
  • Logistics Support
  • Post-Sales Support
  • Collections Follow-up
  • Quality Management
  • Scientific Support
  • Orthopaedics
  • Trauma
  • Extremities

Work Environment and Location

This is a full-time position based in Jeddah, Makkah, Saudi Arabia. The role involves managing a specific sales territory within the Western Region.

breifcase2-5 years

locationMakkah

3 days ago
Officer-Loss Prevention

Officer-Loss Prevention

📣 Job AdNew

The Ritz-Carlton Hotel Company, L.L.C.

Full-time

About the Role

The Ritz-Carlton Hotel Company, *** is seeking a dedicated Officer-Loss Prevention to join their team in Jeddah, Saudi Arabia. This full-time, non-management position is based at the Al Hamra District, Southern Corniche, Jeddah, Saudi Arabia, 21493. As an Officer-Loss Prevention, you will play a crucial role in safeguarding the property, its guests, and associates by proactively identifying and mitigating risks. This role is ideal for individuals with a strong sense of responsibility and a commitment to upholding the highest standards of safety and security, contributing to a secure and welcoming environment for all.

Key Responsibilities

  • Patrol all areas of the property to ensure safety and security.
  • Assist guests with room access.
  • Monitor Closed Circuit Televisions (CCTV), perimeter alarm systems, duress alarms, and fire life safety systems.
  • Secure property entrances as required.
  • Conduct daily physical hazard inspections to identify and address potential risks.
  • Respond to accidents, contacting Emergency Medical Services (EMS) or administering first aid/CPR as needed.
  • Assist guests and employees during emergency situations.
  • Notify appropriate individuals in the event of accidents, attacks, or other incidents.
  • Defuse guest and employee disturbances to maintain a peaceful environment.
  • Call for outside assistance when necessary.
  • Complete comprehensive incident reports to document all security and loss prevention-related events.
  • Handle all interruptions and complaints effectively and professionally.
  • Resolve safety hazard situations promptly.
  • Escort any unwelcome persons from the property without disrupting the normal flow of operations.
  • Respond to scenes of vehicle accidents or thefts.
  • Utilize proper code responses when calling for assistance.
  • Complete a Loss Prevention shift summary and daily activity report.
  • Maintain the confidentiality of all security, loss prevention, and property reports and documents, releasing information only to authorized individuals.
  • Conduct investigations and gather evidence as required.
  • Conduct interviews with relevant parties during investigations.
  • Follow all company policies and procedures.
  • Report accidents, injuries, and unsafe work conditions to management.
  • Complete required safety training and certifications.
  • Ensure uniform and personal appearance are clean and professional at all times.
  • Protect company assets.
  • Welcome and acknowledge all guests according to company standards.
  • Anticipate and address guests' service needs.
  • Assist individuals with disabilities.
  • Thank guests with genuine appreciation.
  • Speak with others using clear and professional language.
  • Prepare and review written documents accurately and completely.
  • Develop and maintain positive working relationships with others.
  • Support the team to reach common goals.
  • Comply with quality assurance expectations and standards.

Physical Demands

  • Stand, sit, or walk for an extended period of time or for an entire work shift.
  • Read and visually verify information in a variety of formats, including small print.
  • Visually inspect tools, equipment, or machines to identify defects.
  • Enter and locate work-related information using computers and/or point of sale systems.
  • Move at a speed required to respond to work situations, such as running or jogging.
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance, and objects weighing in excess of 75 pounds with assistance.
  • Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
  • Move through narrow, confined, or elevated spaces.
  • Move over sloping, uneven, or slippery surfaces, as well as up and down stairs and/or service ramps.
  • Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
  • Perform other reasonable job duties as requested by Supervisors.

Qualifications and Requirements

  • High school diploma or *** equivalent is preferred.
  • No related work experience is required.
  • No supervisory experience is required.
  • No specific licenses or certifications are required at this time.

Required Skills

  • Loss Prevention
  • Security
  • First Aid
  • CPR
  • Customer Service
  • Communication
  • Teamwork
  • Problem-Solving

Work Environment and Details

This is a full-time, non-management position located at the Al Hamra District, Southern Corniche, Jeddah, Saudi Arabia, 21493. The role is not located remotely. Marriott International is dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity, fostering an environment where unique backgrounds are valued and celebrated. The company is committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

breifcase0-1 years

locationMakkah

3 days ago
Senior Claims Specialist

Senior Claims Specialist

📣 Job AdNew

WSP in the Middle East

Full-time

About the Role

WSP in the Middle East is seeking a Senior Claims Specialist to join its team in Jeddah, Makkah, Saudi Arabia. This role is integral to the review, assessment, and management of construction-related claims for significant infrastructure and building projects. The position involves analyzing contractor submissions, ensuring adherence to contractual obligations, and maintaining project records. It offers an opportunity for professionals with a background in contracts, commercial functions, or claims to develop their expertise within a structured project environment.

The Senior Claims Specialist will collaborate with project teams, consultants, and contractors to identify risks, review claim documentation, and contribute to the preparation of responses and recommendations. This role is suited for individuals looking to contribute to landmark projects.

Key Responsibilities

  • Review and analyze contractor claims, including those related to Extension of Time (EOT), variations, and cost claims.
  • Evaluate the entitlement and supporting documentation for all submitted claims.
  • Ensure claims submissions comply with contract terms, conditions, and notice requirements, particularly under FIDIC or similar frameworks.
  • Maintain and update claims registers, logs, and tracking systems for accurate record-keeping.
  • Prepare summary reports detailing claim status, identified delays, and their financial impact.
  • Support the development of timely and effective responses to contractor claims and related correspondence.
  • Coordinate with contractors, consultants, and internal project stakeholders to facilitate claim processing.
  • Participate in claims and progress meetings, providing input on identified issues.
  • Identify potential risks, inconsistencies, and gaps within contractor claim submissions.
  • Support senior team members in negotiation and dispute avoidance activities.

Qualifications and Requirements

  • Bachelor's degree in Civil Engineering, Construction Management, Quantity Surveying, or a closely related field.
  • A minimum of 5 to 12 years of progressive experience in construction projects, with a significant focus on contracts or claims management.
  • Demonstrated experience in handling Extension of Time (EOT), variations, or other claims documentation.
  • A solid understanding of FIDIC or similar contract frameworks is essential.
  • Previous experience working on infrastructure or building projects within the GCC region is highly preferred.
  • Proven ability to meticulously review and interpret complex claims documents and contractual clauses.
  • Strong analytical capabilities to assess claim validity and financial implications.
  • Excellent communication skills, both written and verbal, for effective stakeholder interaction.
  • Proficiency in coordinating with various parties involved in the project lifecycle.
  • Familiarity with project reporting procedures, documentation management, and stakeholder coordination practices.
  • Fluency in Arabic (spoken and written) is required, alongside professional proficiency in English.

Required Skills

  • Contracts Management
  • Commercial Functions
  • Claims Evaluation
  • Extension of Time (EOT)
  • Variations Assessment
  • Cost Claims Analysis
  • FIDIC Contract Administration
  • Project Reporting
  • Documentation Management
  • Stakeholder Coordination
  • Analytical Skills
  • Communication Skills
  • Coordination Skills

Work Environment and Details

This is a full-time position based in Jeddah, Makkah, Saudi Arabia. The role involves working within WSP in the Middle East, a company focused on significant infrastructure and building projects. The position requires 5-10 years of relevant experience.

breifcase5-10 years

locationMakkah

3 days ago
HSE Inspector (Saudi National)

HSE Inspector (Saudi National)

📣 Job AdNew

WSP in the Middle East

Full-time

About the Role

WSP in the Middle East is seeking a dedicated HSE Inspector, specifically a Saudi National, to join our team in Jeddah, Makkah, Saudi Arabia. This full-time position is crucial for ensuring that all onsite construction and infrastructure activities adhere to applicable Health, Safety, and Environmental (HSE) standards, regulations, codes, and project-specific HSE requirements. The role is instrumental in fostering a safe working environment, preventing incidents, and promoting a robust safety culture among all contractors and stakeholders involved in our projects.

Key Responsibilities

  • Conduct regular site inspections, audits, and safety surveillance of work areas, equipment, materials, and operations to identify and address unsafe conditions, unsafe acts, environmental risks, and non-conformances.
  • Verify that Risk Assessments (RA), Method Statements (MS), Job Hazard Analyses (JHA), Permit-to-Work (PTW) systems, and safe work procedures are effectively in place, consistently followed, and adequately documented.
  • Monitor contractor compliance with critical safety protocols including Personal Protective Equipment (PPE) usage, housekeeping standards, scaffolding integrity, safe lifting operations, work at height procedures, confined space entry, hot work permits, electrical safety, fire protection measures, emergency response readiness, and environmental protection practices such as waste management, emission control, and spill containment.
  • Investigate all accidents, incidents, and near-misses, conducting thorough root cause analysis to propose effective corrective and preventive actions, and meticulously track the implementation and closure of all identified action items.
  • Actively participate in safety inductions, toolbox talks, and safety meetings, as well as support and deliver HSE training sessions for site staff and subcontractors, and contribute to awareness campaigns.
  • Maintain comprehensive HSE documentation and records, including inspection checklists, observation cards, logs of incidents and near-misses, Key Performance Indicator (KPI) tracking, and prepare regular weekly and monthly reports for the HSE Manager.
  • Coordinate closely with project management, engineering teams, subcontractors, and the WSP HSE Lead to ensure the seamless integration of HSE considerations into the planning, scheduling, and execution phases of all works.
  • Provide essential HSE support during project meetings, site walk-downs, client audits, and regulatory inspections, clearly highlighting HSE performance metrics, identified trends, potential risks, and opportunities for improvement.
  • Monitor and ensure the effectiveness of emergency preparedness measures, including fire drills, evacuation drills, first aid readiness, the condition of firefighting equipment, and the clarity of safety signage, ensuring that any necessary corrective actions are promptly implemented.
  • Support environmental compliance by overseeing waste segregation, spill control measures, dust and noise control, proper material handling and storage, and efficient housekeeping practices.
  • Stay continuously updated on Saudi Arabia's local HSE regulations, Saudi labor law (where applicable), and international HSE standards such as ISO 45001 and ISO 14001, ensuring project adherence to these requirements.
  • Promote a proactive safety culture by encouraging the reporting of near-misses and hazard observations, reinforcing safe behaviors, and driving continuous improvement in overall HSE performance.

Qualifications and Requirements

  • A Bachelor's degree in Occupational Health & Safety, Environmental Science, Engineering (Civil/Mechanical), or a closely related field.
  • A minimum of 5 to 10 years of relevant HSE inspection experience, specifically on major construction or infrastructure projects within Saudi Arabia or the GCC region.
  • Possession of certifications such as the NEBOSH International General Certificate (IGC) or a higher qualification, IOSH Managing Safely, or an equivalent certification. Additional certifications like ISO 45001 Lead Auditor, Fire Warden, or First Aid are considered advantageous.
  • A strong understanding of international HSE standards (ISO 45001/14001), OSHA guidelines, Saudi Arabian regulations, and local approval processes and regulatory bodies.
  • A proven track record in the successful implementation of HSE management systems, conducting thorough inspections and audits, performing effective incident investigations, and generating comprehensive HSE reports.
  • Excellent communication skills in English; proficiency in Arabic is considered a valuable asset.
  • Strong analytical, observation, and problem-solving skills are essential for identifying potential hazards and developing effective solutions.
  • The ability to work effectively on site in challenging construction environments, adapt to potential rotating shifts if required, and liaise professionally with multidisciplinary teams.

Required Skills

  • Expertise in HSE standards and regulations.
  • Proficiency in Risk Assessments (RA), Method Statements (MS), Job Hazard Analyses (JHA), and Permit-to-Work (PTW) systems.
  • Knowledge of PPE usage, housekeeping standards, scaffolding safety, lifting operations, work at height protocols, confined space entry procedures, hot work safety, electrical safety, and fire protection.
  • Experience in emergency response planning and execution.
  • Understanding of environmental protection measures, including waste segregation, spill control, dust and noise control, and material handling and storage.
  • Skills in accident investigation and root cause analysis.
  • Experience with safety inductions, toolbox talks, and safety meetings.
  • Ability to deliver or support HSE training.
  • Proficiency in maintaining HSE documentation and tracking KPIs.
  • Competence in emergency preparedness, including fire and evacuation drills, and ensuring first aid readiness and firefighting equipment functionality.
  • Excellent communication and interpersonal skills.
  • Strong analytical, observation, and problem-solving capabilities.

Work Environment and Location

This is a full-time position based in Jeddah and Makkah, Saudi Arabia. The role requires the ability to work effectively on site in challenging construction environments, adapting to potential rotating shifts if required.

breifcase5-10 years

locationMakkah

3 days ago
Security Delivery Consultant

Security Delivery Consultant

📣 Job AdNew

Accenture Middle East

Full-time

About the Role

Accenture Middle East is seeking a Security Delivery Consultant to join its team. This role is integral to managing and enhancing client security postures through expert incident response and security operations. The consultant will be responsible for safeguarding client digital assets by performing in-depth analysis, resolving complex security issues, and contributing to the continuous improvement of security protocols. As part of Accenture Technology, this position offers the opportunity to leverage leading technologies and industry experience to help clients innovate and transform their businesses.

Key Responsibilities

  • Perform root cause analysis and resolution for security incidents.
  • Manage and provide direction for day-to-day security operations.
  • Identify, assess, and resolve complex security issues and problems within the area of responsibility.
  • Resolve Level 3 incidents and requests, ensuring timely and effective solutions.
  • Create and maintain internal procedural standards related to the support role.
  • Interface effectively with technical personnel and other teams to ensure seamless collaboration.
  • Produce and maintain comprehensive security incident reports.
  • Provide device performance metrics as necessary to inform operational decisions.
  • Respond to security incidents and conduct thorough post-incident analysis.
  • Utilize experience in IR tools and solutions for detection, investigation, and response, analyzing security events and providing guidance to team members.
  • Clearly articulate technical and strategic cyber matters to a variety of audiences through excellent verbal and written communication skills.

Qualifications and Requirements

  • At least 4 years of experience in Security Monitoring and Response.
  • Proven experience with Microfocus ArcSight SIEM (Security Information and Event Management).
  • Demonstrated experience in IR tools and solutions related to detection, investigation, and response.
  • Experience in implementing multiple SIEM solutions.
  • Proficiency in exploit and detection analysis, including the ability to analyze logs for useful information and patterns.
  • Ability to manipulate and present data effectively.
  • Strong Incident and Problem Management skills.
  • In-depth knowledge of different security frameworks.
  • Familiarity with various security frameworks.
  • Experience in incident response phases and a solid understanding of SOC processes and procedures.
  • Preference will be given to candidates holding certifications such as GIAC GCIH, GPEN, or similar.

Required Skills

  • Security Monitoring and Response
  • Microfocus ArcSight SIEM
  • Incident Response (IR) tools and solutions for detection, investigation, and response
  • SIEM solution implementation and management
  • Exploit and detection analysis
  • Log analysis for information and pattern identification
  • Data manipulation and presentation
  • Incident and Problem Management
  • Security frameworks and best practices
  • Incident response phases
  • Security Operations Center (SOC) processes and procedures
  • Root cause analysis and resolution
  • Security operations management
  • L3 incident and request resolution
  • Internal procedural standards creation
  • Cross-functional team collaboration
  • Security incident reporting
  • Device performance monitoring and reporting
  • Security incident response and post-incident analysis
  • Excellent verbal and written communication
  • Ability to articulate technical and strategic cyber matters to diverse audiences

Work Environment and Location

This is a full-time position. The role is based in Jeddah, Makkah, and Riyadh, Saudi Arabia. The required experience for this role is 2-5 years.

breifcase2-5 years

locationMakkah

3 days ago
Security Delivery Lead (SOC)

Security Delivery Lead (SOC)

📣 Job AdNew

Accenture Middle East

Full-time

About the Role

Accenture Middle East is seeking a Security Delivery Lead (SOC) to join our team in Jeddah, Makkah, Saudi Arabia. This role is an opportunity to apply expertise in security to develop impactful solutions. As a subject matter expert, you will collaborate with cross-functional teams, make key decisions, and oversee the delivery of security governance. Your role will be instrumental in shaping security strategies, implementing solutions, and ensuring alignment with enterprise policies to enhance organizational security.

Key Responsibilities

  • Govern the delivery of Managed Security Services, encompassing Security Operations Center (SOC) and Cyber Threat Intelligence (CTI) functions.
  • Ensure strict adherence to Service Level Agreements (SLAs), Key Performance Indicators (KPIs), and all contractual obligations.
  • Serve as the primary governance liaison between client leadership and delivery teams, promoting clear communication and alignment.
  • Lead service reviews, manage escalations effectively, and facilitate governance forums to ensure optimal service performance.
  • Oversee risks, issues, and overall service performance at a strategic level, separate from day-to-day operational tasks.
  • Ensure compliance with all relevant policies, controls, and regulatory standards within the security domain.
  • Drive continuous service improvement and maturity initiatives to enhance the overall security posture.

Qualifications and Requirements

  • Demonstrated experience in Managed Security Services governance.
  • Strong knowledge of Security Operations Center (SOC) and Cyber Threat Intelligence (CTI) operating models.
  • Proven ability to manage stakeholders at an executive level, fostering strong relationships and influencing outcomes.
  • Solid understanding and awareness of risk management, compliance frameworks, and audit processes.
  • Experience in effectively handling escalations and making critical decisions under pressure.
  • Ability to constructively challenge teams and drive performance without micromanagement.

Required Skills

  • Security Governance
  • Managed Security Services
  • Security Operations Center (SOC)
  • Cyber Threat Intelligence (CTI)
  • Service Level Agreements (SLAs)
  • Key Performance Indicators (KPIs)
  • Risk Management
  • Compliance
  • Audit Awareness
  • Stakeholder Management
  • Decision Making
  • Constructive Challenge

Work Environment and Experience

This is a full-time position based in Jeddah, Makkah, Saudi Arabia. The ideal candidate will possess 5-10 years of relevant experience in the cybersecurity and managed services domain.

breifcase5-10 years

locationMakkah

3 days ago
Credit Risk Expert

Credit Risk Expert

📣 Job AdNew

NeoStats

Seasonal

About the Role

NeoStats Analytics, a data and analytics firm established in 2022, is seeking a Credit Risk Expert to join its team in Jeddah, Makkah, Saudi Arabia. This role is integral to enhancing the credit risk management framework within the Consumer Lending business, with a specific focus on Credit Cards in the Saudi market. The Credit Risk Expert will be responsible for recommending and implementing credit policies, underwriting standards, and risk strategies to support business growth while maintaining portfolio quality, regulatory compliance, and profitability.

This is a 12-month contract position requiring an onsite presence in Jeddah. NeoStats aims to transform clients into data-driven organizations through end-to-end Data & Analytics services.

Key Responsibilities

  • Lead the development, review, and implementation of credit risk policies for Consumer Lending, particularly for Credit Cards, ensuring alignment with regulatory requirements, business objectives, and market best practices.
  • Continuously monitor portfolio performance and recommend policy adjustments for effective risk management.
  • Oversee end-to-end underwriting processes, ensuring sound credit assessment and consistent decision-making, and provide guidance on complex or high-risk credit cases.
  • Drive improvements in credit decisioning through the application of analytics, scorecards, and data-driven insights.
  • Partner with Product, Sales, and Business teams to support the launch and optimization of Credit Card products from a risk perspective, defining eligibility criteria, limits, pricing inputs, and risk-based segmentation.
  • Track portfolio trends, delinquency, losses, and profitability, implementing proactive corrective actions.
  • Leverage risk analytics to assess portfolio health, customer behavior, and emerging risks, presenting actionable insights and recommendations to senior management and cross-functional stakeholders.
  • Develop a strong understanding of Credit Card sales processes to ensure risk frameworks support business growth without compromising credit quality.
  • Collaborate closely with Sales, Operations, Compliance, Finance, and Technology teams to ensure seamless execution of credit strategies.
  • Ensure full compliance with SIMAH requirements, products, and reporting processes, acting as a subject matter expert on Saudi credit bureau data.
  • Drive the expansion of new segments as identified with a strong implementation focus.
  • Lead, mentor, and develop the cards product team and credit risk teams, fostering a strong performance and risk-aware culture.
  • Build effective working relationships with internal and external stakeholders through strong interpersonal and communication skills.

Qualifications and Experience

  • Minimum of 12 to 15 years of experience in Credit Risk within Consumer Lending, with a strong preference for experience in Credit Cards.
  • At least 5 years of hands-on experience specifically within the Saudi Credit Cards market.
  • Proven experience in Credit Policy, Product Management, Underwriting, and Risk Analytics.
  • Prior experience managing teams and working effectively with cross-functional stakeholders.
  • A strong understanding of Credit Card business models, sales processes, and consumer risk management principles.
  • In-depth knowledge of SIMAH products, reports, and processes is essential.

Required Skills and Competencies

  • Credit Risk & Policy Management
  • Underwriting & Credit Decisioning
  • Product & Portfolio Management
  • Analytics & Reporting
  • Sales & Cross-Functional Collaboration
  • SIMAH & Regulatory Compliance
  • People & Stakeholder Management
  • Solid analytical skills with the ability to translate complex data into actionable risk strategies.
  • A results-driven mindset with the capacity to perform effectively in a fast-paced, dynamic environment.
  • High adaptability and agility to respond quickly to market, regulatory, or business changes.
  • Excellent interpersonal, stakeholder management, and communication skills.

Work Arrangement and Location

This is a 12-month contract position. The role requires an onsite presence in Jeddah, Makkah, Saudi Arabia.

breifcase+10 years

locationMakkah

3 days ago
Document Controller

Document Controller

📣 Job AdNew

Parsons Corporation

Full-time

About the Role

Parsons Corporation is seeking a Document Controller to join our team in Jeddah, Makkah, Saudi Arabia. This role is central to coordinating the flow of project documentation across various operational, engineering, and construction teams. The Document Controller will utilize their expertise in document control processes and electronic document management systems to ensure the efficient and accurate management of all project-related documents.

Key Responsibilities

  • Coordinate the flow of documents between project operations, engineering disciplines, construction teams, and other departmental groups.
  • Implement document and data management solutions with a focus on document control and records management.
  • Administer data and document management applications.
  • Process various document types through all procedural steps in accordance with established procedures and guidelines.
  • Ensure adherence to pre-established document control requirements, including document numbering systems and approval signatures, throughout the project lifecycle.
  • Receive, track, and monitor documents using standard document management programs to register documents, maintain databases, and produce logs, transmittals, and other required reports.
  • Enter data and produce reports using standard office automation or department-specific computer applications.
  • Initiate and respond to routine correspondence related to the area of responsibility.
  • Stay informed about relevant department technologies, techniques, and services.
  • Collaborate with other staff members to develop and improve services.
  • Respond to changes in the technology environment and participate in decision-making activities related to customer needs.
  • Provide assistance to users in capturing and locating electronic information.
  • Maintain and revise the established data distribution system and schedule for the assigned project based on client, project, department, and supplier requirements to ensure timely approvals and distribution.
  • Expedite the review, signature approval, and release of supplier and internally produced documents.
  • Verify retention requirements, arrange document cataloging, packing, and long-term storage, or disposal of appropriate documents at project closeout.
  • Manage the scheduled destruction of archived documents according to company and/or Client guidelines and provide assistance with document retrieval.
  • Assist junior document control staff to ensure effective implementation of project-specific procedures.
  • Serve as a liaison between support groups, home office, and field personnel, interfacing with internal and external groups.
  • Prepare necessary reports.
  • Perform other responsibilities associated with this position as may be appropriate.

Qualifications and Requirements

  • Degree in MIS / BA or a related discipline.
  • Minimum of 2 years of experience in construction projects, including management experience across multi-disciplinary teams.
  • Proficient keyboard skills and working knowledge of MS Windows and related word processing, spreadsheet, and database software.
  • Strong written and spoken English communication skills.
  • Demonstrated ability to interact effectively with project personnel and management.
  • Proven experience working within a complex construction environment.
  • Ability to follow through and clearly deliver work instructions in a complex stakeholder environment.
  • Ability to work in a matrix organization (dual reporting).
  • Ability to interact with senior-level management.
  • Ability to consult, motivate, and negotiate effectively with client groups, co-workers, employees, vendors, and contractors.
  • Must function effectively under time constraints, schedule workload to meet deadlines, and possess the ability to prioritize.
  • Strong problem-solving skills.

Required Skills

  • Document Control
  • Electronic Systems for Document Management
  • Data Management
  • Records Management
  • MS Windows
  • Word Processing Software
  • Spreadsheet Software
  • Database Software
  • Communication (Written and Oral)
  • Organizational Skills
  • Interpersonal Skills
  • ACONEX and other EDMS Software
  • Teamwork
  • Management Skills
  • Problem-solving

Work Environment and Additional Information

This is a full-time position based in Jeddah, Makkah, Saudi Arabia. Experience with significant PM/CM contracts is advantageous. Aconex certification or other EDMS software certification is preferred. The role requires 2-5 years of relevant experience.

breifcase2-5 years

locationMakkah

3 days ago
AFR Ops Specialist

AFR Ops Specialist

📣 Job AdNew

DHL Global Forwarding

Full-time

About the Role

DHL Global Forwarding, a division of DHL Group, is seeking a motivated AFR Ops Specialist to join its team in the Makkah Region, Saudi Arabia, specifically in Jeddah. As part of a global company operating in over 220 countries, this role is integral to managing air freight operations and ensuring the smooth flow of goods and information within global supply chains. The position offers an opportunity to contribute to a business that specializes in cross-border express shipping and provides comprehensive logistics solutions across various industries worldwide.

In this capacity, the AFR Ops Specialist will act as a subject matter expert, utilizing advanced knowledge to manage complex projects and processes with minimal supervision. Key functions include developing and administering air freight operations plans, engaging with customers, and managing shipments to meet delivery expectations in alignment with business strategy and corporate guidelines.

Key Responsibilities

  • Serve as the primary point of contact for customers regarding shipment information, incident and complaint management, ad hoc pricing requests, and claims.
  • Ensure accurate capture of costs and revenues against customer profiles and take ownership to resolve operational issues.
  • Administer shipment-level activities, including processing customer bookings, managing documentation, and overseeing local and international transport.
  • Manage shipments to consistently meet customer service commitments.
  • Track, record, analyze, and implement improvements for exceptions and operational irregularities.
  • Maintain high data quality for all shipment information.
  • Implement necessary regulatory compliance procedures for all shipments.
  • Route and assign shipments to appropriate consolidation points to meet service commitments and maximize profitability.
  • Identify critical shipments and new business opportunities requiring additional support.
  • Respond to customer queries, prepare operational information for customer visits, and participate in these visits.
  • Execute daily tasks and activities while adhering to resource management and productivity guidelines.
  • Prepare invoices, debit notes, credit notes, and supporting documentation for timely and accurate customer invoicing.
  • Investigate and support the resolution of invoice disputes.
  • Resolve recurring issues and propose process enhancements for operational effectiveness.
  • Address and resolve performance issues with suppliers, proposing solutions for improvement.
  • Provide functional guidance, advice, or training to less experienced team members.
  • Collaborate with and influence other specialist departments and third parties, such as external service providers.
  • Convince others to adopt new concepts, practices, and approaches.
  • Build strong, trusting cross-functional relationships with DHL managers.
  • Understand customer and key stakeholder interests, providing advice as needed.
  • Provide technical guidance to line managers and employees.
  • Manage processes and programs, potentially directing the work of other professionals.
  • Coach and review the work of lower-level professionals.

Qualifications and Requirements

  • Bachelor's Degree or equivalent experience/qualification.
  • More than 4 years of experience in a relevant operational role.
  • Experience in routing shipments.
  • Experience in shipping operations.
  • Experience in carrier management.
  • Experience in third-party logistics (3PL).
  • Familiarity with airline operations.
  • Experience with ground transportation logistics.
  • Knowledge of cold chain logistics.
  • Experience in import and export processes.
  • Proven ability in stakeholder management.

Required Skills

  • Customer Service
  • Shipment Management
  • Incident Management
  • Claim Management
  • Cost and Revenue Management
  • Documentation
  • Regulatory Compliance
  • Invoice Processing
  • Process Improvement
  • Supplier Performance Management
  • Cross-functional Relationship Building
  • Routing
  • Shipping
  • Carrier Management
  • Third Party Logistics
  • Airlines
  • Ground Transportation
  • Cold Chain
  • Import Export
  • Stakeholder Management

Work Environment and Location

This is a full-time position based in the Makkah Region, with opportunities located in Makkah and Jeddah, Saudi Arabia. DHL Global Forwarding is recognized as a TOP EMPLOYER, committed to fostering a positive work environment and encouraging personal and professional growth.

breifcase5-10 years

locationMakkah

3 days ago