Customer Services Jobs in Jeddah

• Conduct, document, and communicate analyses and evaluations of customers’ preferences, business potential, and competition actions in the territory.
• Develop the Dermatology products sales forecasts and action plans conforming to company strategies for supervisor review and approval.
• Represent AMICO as an authorized partner to sell Dermatology products, working with a sophisticated audience of surgeons and healthcare professionals.
• Meet and interact with target customers and key business players to define sales potentials, promote, and sell assigned products.
• Participate in marketing events, conferences, workshops, and promotion campaigns relating to territory and accounts while selling assigned products.
• Provide customer in-service support and ensure skilled technical support regarding equipment installation, start-up, utilization, and maintenance.
• Report on action plans, customer responses, achievements, sales potential, and competitors’ rivalry.
• Establish and maintain relationships with clients (surgeons, nursing and clinical staff, etc.).
• Assist doctors and staff with installation and setup of equipment.

• Education: Bachelor's Degree in Science/Biomedical Engineering/Pharmacy or related field from a recognized institute.
• Experience: 13 years in a similar capacity. Freshers with a flair for selling may also be considered.
• Competencies/Skills: Good communication skills (written and verbal) in English and Arabic, ability to build relationships with persuasive skills, business acumen with a flair for sales.

• Assessing and analyzing customer preferences, business potential, and competitors' actions in your designated territory.
• Developing and implementing sales forecasts and action plans in line with company strategies.
• Representing AMICO as an authorized partner, building relationships with medical professionals and selling ENT products.
• Participating in marketing events, conferences, and workshops to promote products.
• Providing in-service support to customers and technical assistance for equipment installation and usage.
• Maintaining ongoing relationships with clients, including surgeons and clinical staff.

• Education: Bachelor's degree in Science, Biomedical Engineering, Pharmacy, or a related field.
• Experience: 13 years in a similar role is preferred, but fresh graduates with a passion for sales will also be considered.
• Skills: Excellent written and verbal communication skills in English and Arabic, strong relationship-building abilities, and a flair for sales.

• Responsible for translating the Visual Merchandising Plan through execution of creative windows, product placements, props and floor designs to attract and engage customers.
• Execute seasonal floor plans, launches, and floor changes.
• Liaise with contractors and suppliers to coordinate the production and installation timeline.
• Enhance brand presence through creative ideas; contribute to cost-saving initiatives when possible.
• Ensure brand standards are maintained at all times while upholding the marketing & communications principles of MAF Fashion.
• Be sensitive to new trends in visual merchandising and aware of customer preferences.
• Maintain good rapport with the marketing, merchandising, logistics, and store teams for effective visual merchandising leading to sales benefit.
• Implement store signage programs according to commercial guidelines.

• High School Certificate.
• Fluent in English.
• 13 years’ experience within the VM or fine arts field.
• Attention to detail.

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• Sales Leadership:
  Develop and implement annual sales plans in alignment with business goals. Drive revenue growth across GT, MT, e-commerce, and institutional channels. Lead and mentor regional sales teams to achieve volume and value targets. Manage P&L for the sales function.
• Distribution & Logistics:
  Oversee end-to-end distribution operations ensuring high service levels and cost efficiency. Collaborate with supply chain and warehouse teams to ensure optimal inventory levels and dispatch planning. Strengthen last-mile delivery and distribution network across geographies. Implement and monitor distributor performance metrics and service agreements.
• Market Development:
  Expand footprint in underpenetrated markets. Launch new products and drive market activation plans. Build strong trade and channel partnerships.
• Data-Driven Decision Making:
  Leverage sales data and insights for forecasting, territory planning, and resource allocation. Monitor key KPIs including secondary sales, coverage, productivity, and fill rates.

• Experience: 15+ years in FMCG Sales & Distribution with at least 5 years in a leadership role.
• Qualification: MBA in Sales/Marketing or related field preferred.
• Skills: Strong commercial acumen and operational understanding of logistics. Proven ability to manage large teams and multiple stakeholders. Excellent analytical, negotiation, and communication skills. Familiarity with ERP/CRM tools and modern sales reporting systems.

• Forecasting and budgeting
• Financial analysis to support company goals

• Overseeing annual budget preparation and monitoring
• Preparing accurate financial reports with variance analysis
• Conducting cost analysis for efficiency improvements
• Monitoring the revenue cycle
• Utilizing data analytics for strategic insights
• Ensuring compliance with financial regulations
• Managing statutory audits and fixed assets

• Bachelor’s degree in accounting
• 812 years of professional experience
• CMA certification is a plus
• Strong command of Microsoft Office and ERP systems

• Manage day-to-day financial transactions, including accounts payable and receivable.
• Prepare accurate and timely financial reports, including monthly, quarterly, and annual statements.
• Ensure compliance with accounting principles, regulations, and internal policies.
• Assist in budget preparation and monitoring.
• Prepare and file tax returns accurately and on time.
• Perform audits to ensure financial accuracy and compliance.
• Reconcile bank accounts and other financial records.
• Support financial planning and analysis processes.
• Prepare cash flow reports to monitor the company's liquidity.
• Perform consolidation of financial statements for multiple entities (if applicable).
• Prepare balance sheets and ensure their accuracy.
• Develop and maintain financial statements in accordance with accounting standards.
• Implement and monitor cost control measures to optimize profitability.
• Prepare and record journal entries.
• Maintain accurate bookkeeping records.

• Proficiency in Accounting, Financial Reporting, and Budget Preparation.
• Experience in Tax Preparation, Audits, and Regulatory Compliance.
• Strong Analytical Skills and Attention to Detail.
• Excellent Communication and Interpersonal Skills.
• Proficiency in Accounting Software and MS Office Suite.
• Bachelor's degree in Accounting.
• Professional certification such as CPA or CMA is a plus.

• Financial Planning & Analysis: Develop and manage budgets, forecasts, and financial models for multiple outlets. Analyze financial performance by outlet, region, and product line. Identify trends and recommend improvements for profitability and cost control.
• Reporting & Compliance: Prepare accurate monthly, quarterly, and annual financial reports. Ensure compliance with accounting standards, tax laws, and internal policies. Manage external audits and liaise with auditors and regulatory bodies.
• Cash Flow & Treasury: Monitor daily cash flow, manage working capital, and optimize liquidity. Oversee payment processes, vendor contracts, and bank relationships.
• Operational Support: Work closely with store managers and operations teams to align financial goals. Track inventory costs, wastage, and margins. Support expansion efforts, including financial due diligence on new locations.
• Systems & Process Improvement: Implement and enhance accounting software and POS integrations. Streamline financial processes and controls across all outlets.

• Bachelor’s degree in Finance, Accounting, or related field (CPA or MBA preferred).
• 5+ years of experience in a finance role, preferably in retail or F&B.
• Strong knowledge of accounting principles and financial analysis.
• Proficient in Excel, accounting software (*, QuickBooks, Xero), and POS systems.
• Excellent communication and leadership skills.

• Experience working in a multi-outlet or franchise environment.
• Understanding of food costing, inventory management, and seasonal trends.
• Ability to work in a fast-paced, growth-oriented environment.

• Maintain the fixed asset register and ensure accurate and timely recording of all asset acquisitions, disposals, and transfers.
• Calculate and record depreciation and amortization for all fixed assets.
• Perform regular reviews and audits of fixed asset records.
• Coordinate and conduct periodic physical verification of fixed assets.
• Prepare fixed asset reports, including capital expenditure tracking and asset utilization assessments.
• Maintain and reconcile inventory accounts to ensure accuracy and completeness.
• Assist in preparing for periodic physical inventory counts.
• Investigate and resolve any inventory discrepancies.
• Ensure proper valuation methods for inventory.
• Analyze obsolete and slow-moving inventory for possible write-offs.
• Assist in month-end and year-end closing activities.
• Ensure compliance with local accounting standards and tax regulations.
• Support audits by providing relevant documentation.
• Develop best practices for asset and inventory management.
• Collaborate with departments to streamline asset tracking processes.
• Establish costs for business processes and prepare budgeting reports.

• Bachelor's degree in accounting, finance, or a related field.
• A minimum of 4 years of relevant experience.
• Strong understanding of financial principles.
• Proficiency in accounting software and Microsoft Excel.
• Familiarity with SAP software is a plus.

• An internationally successful company.
• Flat hierarchy.
• Competitive compensation package.
• A highly motivated team.
• A modern workplace in the heart of the Eastern Region.
• 22 days of annual leave, public holidays, and life insurance.

• Drive sales growth through proactive engagement and relationship building.
• Develop and execute strategies to meet and exceed sales targets.
• Provide exceptional customer service and build lasting client relationships.
• Collaborate with the team to enhance customer satisfaction and loyalty.

• Background in hospitality with strong customer service skills.
• Exceptional communication and negotiation abilities.
• Self-motivated with a proactive approach to achieving sales goals.
• Immediate availability is essential.

• Develop and implement effective marketing strategies and designs.
• Enhance visual communication to boost customer satisfaction and loyalty.

• Strong communication skills.
• Proficiency in developing marketing strategies.
• Experience with Adobe Cloud (AI-Ps-Id).
• Excellent interpersonal and team collaboration skills.
• Ability to work independently and meet deadlines.
• Bachelor's degree in Marketing, Advertising, Business Administration, or related field.
• Experience in the real estate industry is a plus.

• Sales Leadership:
  Develop and implement annual sales plans in alignment with business goals. Drive revenue growth across GT, MT, e-commerce, and institutional channels. Lead and mentor regional sales teams to achieve volume and value targets. Manage P&L for the sales function.
• Distribution & Logistics:
  Oversee end-to-end distribution operations ensuring high service levels and cost efficiency. Collaborate with supply chain and warehouse teams to ensure optimal inventory levels and dispatch planning. Strengthen last-mile delivery and distribution network across geographies. Implement and monitor distributor performance metrics and service agreements.
• Market Development:
  Expand footprint in underpenetrated markets. Launch new products and drive market activation plans. Build strong trade and channel partnerships.
• Data-Driven Decision Making:
  Leverage sales data and insights for forecasting, territory planning, and resource allocation. Monitor key KPIs including secondary sales, coverage, productivity, and fill rates.

• Experience: 15+ years in FMCG Sales & Distribution with at least 5 years in a leadership role.
• Qualification: MBA in Sales/Marketing or related field preferred.
• Skills: Strong commercial acumen and operational understanding of logistics. Proven ability to manage large teams and multiple stakeholders. Excellent analytical, negotiation, and communication skills. Familiarity with ERP/CRM tools and modern sales reporting systems.

• Forecasting and budgeting
• Financial analysis to support company goals

• Overseeing annual budget preparation and monitoring
• Preparing accurate financial reports with variance analysis
• Conducting cost analysis for efficiency improvements
• Monitoring the revenue cycle
• Utilizing data analytics for strategic insights
• Ensuring compliance with financial regulations
• Managing statutory audits and fixed assets

• Bachelor’s degree in accounting
• 812 years of professional experience
• CMA certification is a plus
• Strong command of Microsoft Office and ERP systems

• Manage day-to-day financial transactions, including accounts payable and receivable.
• Prepare accurate and timely financial reports, including monthly, quarterly, and annual statements.
• Ensure compliance with accounting principles, regulations, and internal policies.
• Assist in budget preparation and monitoring.
• Prepare and file tax returns accurately and on time.
• Perform audits to ensure financial accuracy and compliance.
• Reconcile bank accounts and other financial records.
• Support financial planning and analysis processes.
• Prepare cash flow reports to monitor the company's liquidity.
• Perform consolidation of financial statements for multiple entities (if applicable).
• Prepare balance sheets and ensure their accuracy.
• Develop and maintain financial statements in accordance with accounting standards.
• Implement and monitor cost control measures to optimize profitability.
• Prepare and record journal entries.
• Maintain accurate bookkeeping records.

• Proficiency in Accounting, Financial Reporting, and Budget Preparation.
• Experience in Tax Preparation, Audits, and Regulatory Compliance.
• Strong Analytical Skills and Attention to Detail.
• Excellent Communication and Interpersonal Skills.
• Proficiency in Accounting Software and MS Office Suite.
• Bachelor's degree in Accounting.
• Professional certification such as CPA or CMA is a plus.

• Financial Planning & Analysis: Develop and manage budgets, forecasts, and financial models for multiple outlets. Analyze financial performance by outlet, region, and product line. Identify trends and recommend improvements for profitability and cost control.
• Reporting & Compliance: Prepare accurate monthly, quarterly, and annual financial reports. Ensure compliance with accounting standards, tax laws, and internal policies. Manage external audits and liaise with auditors and regulatory bodies.
• Cash Flow & Treasury: Monitor daily cash flow, manage working capital, and optimize liquidity. Oversee payment processes, vendor contracts, and bank relationships.
• Operational Support: Work closely with store managers and operations teams to align financial goals. Track inventory costs, wastage, and margins. Support expansion efforts, including financial due diligence on new locations.
• Systems & Process Improvement: Implement and enhance accounting software and POS integrations. Streamline financial processes and controls across all outlets.

• Bachelor’s degree in Finance, Accounting, or related field (CPA or MBA preferred).
• 5+ years of experience in a finance role, preferably in retail or F&B.
• Strong knowledge of accounting principles and financial analysis.
• Proficient in Excel, accounting software (*, QuickBooks, Xero), and POS systems.
• Excellent communication and leadership skills.

• Experience working in a multi-outlet or franchise environment.
• Understanding of food costing, inventory management, and seasonal trends.
• Ability to work in a fast-paced, growth-oriented environment.

• Maintain the fixed asset register and ensure accurate and timely recording of all asset acquisitions, disposals, and transfers.
• Calculate and record depreciation and amortization for all fixed assets.
• Perform regular reviews and audits of fixed asset records.
• Coordinate and conduct periodic physical verification of fixed assets.
• Prepare fixed asset reports, including capital expenditure tracking and asset utilization assessments.
• Maintain and reconcile inventory accounts to ensure accuracy and completeness.
• Assist in preparing for periodic physical inventory counts.
• Investigate and resolve any inventory discrepancies.
• Ensure proper valuation methods for inventory.
• Analyze obsolete and slow-moving inventory for possible write-offs.
• Assist in month-end and year-end closing activities.
• Ensure compliance with local accounting standards and tax regulations.
• Support audits by providing relevant documentation.
• Develop best practices for asset and inventory management.
• Collaborate with departments to streamline asset tracking processes.
• Establish costs for business processes and prepare budgeting reports.

• Bachelor's degree in accounting, finance, or a related field.
• A minimum of 4 years of relevant experience.
• Strong understanding of financial principles.
• Proficiency in accounting software and Microsoft Excel.
• Familiarity with SAP software is a plus.

• An internationally successful company.
• Flat hierarchy.
• Competitive compensation package.
• A highly motivated team.
• A modern workplace in the heart of the Eastern Region.
• 22 days of annual leave, public holidays, and life insurance.

• Drive sales growth through proactive engagement and relationship building.
• Develop and execute strategies to meet and exceed sales targets.
• Provide exceptional customer service and build lasting client relationships.
• Collaborate with the team to enhance customer satisfaction and loyalty.

• Background in hospitality with strong customer service skills.
• Exceptional communication and negotiation abilities.
• Self-motivated with a proactive approach to achieving sales goals.
• Immediate availability is essential.