Customer Services Jobs in Jeddah

Join Al Murjan Investment as a Marketing Specialist!
Al Murjan Investment Company, a leading entity in real estate development and investment based in Jeddah, Saudi Arabia, is seeking a talented Marketing Specialist. Since its establishment in 1994 under the Al Murjan Group, the company has remained committed to ethical investing and creating long-term value.

Role Responsibilities:

• Develop and implement effective marketing strategies and designs.
• Enhance visual communication to boost customer satisfaction and loyalty.

Qualifications:

• Strong communication skills.
• Proficiency in developing marketing strategies.
• Experience with Adobe Cloud (AI-Ps-Id).
• Excellent interpersonal and team collaboration skills.
• Ability to work independently and meet deadlines.
• Bachelor's degree in Marketing, Advertising, Business Administration, or related field.
• Experience in the real estate industry is a plus.

Join Our Dynamic Sales Team!
Original Elevators & Escalators, a leading institution in the elevator industry, is looking for a skilled Sales Specialist with a minimum of 3 years of experience in selling elevators or industrial products. We pride ourselves on providing top-notch services including supply, installation, and maintenance of all types of elevators,

Key Responsibilities:

• Conduct site visits and analyze customer needs effectively.
• Utilize strong communication and persuasion skills to build long-term professional relationships.
• Negotiate deals and close sales efficiently.
• Assess and categorize clients based on seriousness and actual needs.
• Deliver technical and financial proposals clearly and convincingly.
• Maintain organized records of clients and produce accurate periodic reports.
• Preferably hold training certifications in sales or customer service.
• Work collaboratively within a team and coordinate with technical and administrative departments.
• Proficient in using CRM tools and Office software.

Your Profile:
We prefer candidates with a Bachelor’s degree or a higher diploma, demonstrating medium experience (35 years) in sales. Join us in delivering exceptional service and solutions in the elevator industry!

Join Our Team as a Health and Safety Manager
At Benan for Geological Consultancy, we are searching for a highly qualified and experienced Health and Safety Manager to lead our HSE compliance and strategy across various geological consultancy projects throughout Saudi Arabia. This is a pivotal role where you will develop and implement robust safety management systems, ensuring a safe working environment at all project sites.

Key Responsibilities:

• Develop and implement health and safety protocols across geological consultancy sites.
• Conduct audits, inspections, and risk assessments to manage workplace hazards proactively.
• Lead HSE strategy, ensuring compliance with local and international safety regulations.
• Provide mentorship to on-site HSE teams and foster a culture of safety.
• Engage with clients, regulatory bodies, and internal stakeholders to align on project safety goals.
• Manage incident investigations, ensuring corrective actions are implemented effectively.

Qualifications:

• University degree from an accredited institution.
• NEBOSH Diploma or equivalent (*, NVQ Level 6 / British Safety Council Level 6 Diploma).
• Minimum of 15 years of experience in the construction industry, with at least 5 years in senior HSE leadership roles.
• Auditor training is required.
• Chartered or certified status (CMIOSH, CSP, or equivalent) is essential.

Work Environment: This role involves travel across various project sites in Saudi Arabia. Candidates must be adaptable and dedicated to maintaining the highest health and safety standards.

Join SIAD Holding as a Sales Manager!
We are seeking a dynamic and motivated Sales Manager to join our team in Jeddah, Saudi Arabia. In this role, you will be responsible for driving sales growth and establishing strong relationships in the hospitality sector.

Key Responsibilities:

• Develop and execute sales strategies to achieve company revenue targets.
• Identify and approach potential clients in the hospitality industry.
• Build and maintain strong relationships with existing and prospective customers.
• Negotiate contracts, pricing, and packages tailored to client requirements.
• Work closely with the operations and marketing teams to ensure seamless service delivery.
• Attend industry events, exhibitions, and networking opportunities to enhance business development.
• Prepare regular sales reports, forecasts, and market analysis.
• Ensure customer satisfaction through proactive account management and follow-ups.

Qualifications & Requirements:

• Bachelor’s degree in business, Marketing, Hospitality Management, or a related field.
• Minimum of 35 years of sales experience in the hospitality sector.
• Strong network within the Jeddah and Saudi Arabian hospitality market.
• Excellent communication, negotiation, and presentation skills.
• Proficiency in both English and Arabic is highly preferred.

🚀 We’re Hiring!

We are excited to announce that OSTAR Group is seeking dynamic Sales Managers and Sales Executives to join our successful team in the carbon steel industry. Our company is a leader in manufacturing high pressure flanges and pipe fittings with over 20 years of experience. If you are a driven sales professional looking to make an impact in a growing organization, we want to hear from you!

Location: Jeddah, Makkah, Saudi Arabia

Experience: 25 Years

Industry: Carbon Steel Pipes, Fittings & Flanges (Trading & Projects)

Requirements:

• 2 to 5 years of proven experience in carbon steel pipes, fittings, and flanges.
• Background in either/both trading and project-based sales.
• Strong client relationship skills and market knowledge.
• Able to communicate proficiently in English, Malayalam, Hindi, and Arabic.
• Ability to achieve sales targets and manage key accounts.

What We Offer:

• Competitive Salary + Incentives.
• Clear Growth Path & Promotion Opportunities.
• Supportive Work Culture.
• Opportunity to work on regional projects.

Apply Now: If you meet the requirements and are ready to take your sales career to the next level, please send your application to h@******************.

Contact: +971527268551

Join us and become part of a winning team in the steel industry!

Join Al Bassami Logistics Solutions as a Sales Specialist!
As the primary interface between our company and clients, the Sales Specialist is responsible for introducing our products and services, fostering long-term professional relationships, and exploring market needs to generate new sales opportunities. This role will involve direct communication and fieldwork to follow up on orders and prepare regular reports on sales performance and customer satisfaction.

Key Responsibilities:

• Promote the company's services by presenting our logistics offerings to potential clients.
• Attract new customers through field visits and direct communications.
• Prepare and follow up on price offers until closing the deal.
• Monitor customer shipments and ensure timely execution.
• Provide regular reports on customer visits, deal statuses, sales opportunities, and customer issues.
• Aim to achieve monthly and quarterly sales targets set by management.
• Coordinate with operations and supporting departments to ensure truck availability and order fulfillment.

Job Requirements:

• A minimum of one year of prior experience in sales within the transport or logistics sector.
• Strong negotiation, persuasion, and organizational skills.
• Ability to work in the field and achieve sales objectives.
• Proficient in computer skills, with advanced skills in Excel and Word.
• A valid driving license.

Educational Qualification:
A diploma or higher in Business Administration, Transport & Logistics, or a related field.

Behavioral Competencies:

• Effective communication: Clarity in presentation and active listening.
• Relationship building: Ability to gain customer trust.
• Flexibility and initiative: Adapting to changes and taking proactive steps.
• Problem-solving: Selecting quick and appropriate solutions.
• Customer orientation: Understanding their needs and ensuring satisfaction.

Technical Competencies:

• Sales data analysis: Reading performance indicators and preparing reports.
• Preparing competitive offers: Crafting terms and prices that suit the market.
• Coordinating shipping operations: Understanding logistics and transportation requirements.
• Computer skills: Advanced proficiency in Excel and Word.

Location: Jeddah, Makkah

For applications, please send your CV to: c@************

Join ELCO GmbH as a Retail and Wholesale Manager
We are seeking a dynamic and results-driven Retail and Wholesale Manager to lead and develop our distribution strategy. The candidate will be responsible for managing relationships with key accounts, driving sales growth, optimizing product availability, and ensuring smooth operations across all customer segments.
Key Responsibilities:

• Develop and implement retail and wholesale strategies to achieve sales targets and market share growth.
• Build and maintain strong relationships with key retail chains, wholesale distributors, and trade partners.
• Manage pricing, promotions, and in-store execution in collaboration with marketing teams.
• Oversee order management, stock levels, and demand planning with internal supply chain teams.
• Conduct regular market visits to assess product performance, competitor activity, and customer satisfaction.
• Analyze sales data and provide regular reports on performance, risks, and opportunities.
• Ensure compliance with internal policies and local regulations in all commercial activities.

Requirements:

• Bachelor’s degree in business administration, Sales, Marketing, or related field.
• Minimum of 2 years’ experience in retail and wholesale channel management.
• Strong analytical skills.
• Excellent communication and negotiation abilities.
• Fluent in English and Arabic.

We are committed to equal employment opportunities and providing an accessible, welcoming, and inclusive work environment.

Join Premium Food Company Ltd. as a Production Supervisor!
We are looking for an experienced Production Supervisor to oversee our production management processes. If you have a strong background in food production, particularly in meat processing, and a commitment to quality control and compliance, we want you on our team.

Responsibilities:

• Oversee production management and lead the team.
• Ensure quality control and adherence to industry standards.
• Identify and implement process improvements and waste reduction strategies.
• Document production processes accurately.
• Communicate effectively and coordinate with other departments such as warehouse and quality.
• Ensure optimal input of raw materials and output of finished products.

Requirements:

• Proven experience in a meat processing facility, handling beef, chicken, and seafood.
• Strong knowledge of food safety standards, including HACCP and GMP.
• Proficient with ERP systems and Excel.

Join us and be part of a team that values quality and excellence in food production!

Join a Leading Hospitality Brand!
At Accor, we believe that hospitality is a work of heart. Our commitment to diversity and inclusion fosters a rewarding experience for our guests. We are looking for a strategic and ambitious Cluster Digital Marketing Manager who can help shape the future of digital marketing across our iconic hotels.

Key Responsibilities:

• Build annual digital plan and budget for the hotels across Direct & Indirect channels.
• Contribute to hotel strategy, collaborating with stakeholders from Marketing, Sales, Revenue, PR, and F&B.
• Develop quarterly and yearly e-commerce and digital marketing plans covering all channels.
• Execute and manage digital marketing activities, including SEO/SEA, emailing, social media, and display advertising.
• Measure and report on the performance of all digital marketing campaigns against ROI and KPIs.
• Ensure hotels’ presence across key social platforms and assist with CRM and email marketing.
• Monitor competitors and identify growth strategies while optimizing performance based on insights.

Qualifications:

• A minimum of 5 years of experience in E-Commerce/Digital Marketing in Hospitality or Retail.
• Degree in Hospitality Management or Marketing and Communications.
• Excellent English, both verbal and written.
• Strong understanding of digital marketing concepts and best practices.
• Innovative and energetic approach to work.

Additional Information:
Enjoy discounted Heartist® rates, global career opportunities, and continuous learning investments in your professional development.

Join our team as a Warehouse Storekeeper!
In this crucial role, you will be responsible for planning and executing tasks related to the reception and shipment of goods, while maintaining accurate perpetual inventory records. Your work will ensure the effective utility of our team, devices, and equipment.

Responsibilities:

• Maintain receipt and records of daily in/out goods using MS Office and ERP systems.
• Ensure timing and accuracy of response.
• Demonstrate good communication skills in Arabic and English.
• Manage workers and monitor their progress while prioritizing received orders.
• Identify goods requiring special treatment and determine appropriate follow-up for inquiries.
• Ensure all goods are available based on customer demand.
• Assure fulfillment and quality of goods.
• Be aware of warehouse consumption needs including office supplies and equipment repairs, and follow up until delivery.

Requirements:

• Only Saudi nationals are eligible to apply.
• Diploma or Bachelor's degree preferred.

Join Our Team as an Administrative Assistant (Female)
At Burjline Builders, we are seeking a highly organised and efficient Administrative Assistant to become a vital part of our team in Jeddah, Saudi Arabia. This full-time position offers a challenging and rewarding opportunity to contribute to the smooth running of our operations.

Key Responsibilities:

• Manage and maintain schedules, appointments, and travel arrangements.
• Prepare and edit correspondence, communications, presentations, and other documents.
• Organise and maintain filing systems, both electronic and physical.
• Answer and direct phone calls, take messages, and handle inquiries.
• Manage office supplies and equipment, ensuring adequate stock levels.
• Coordinate meetings and events, including booking venues and catering.
• Provide general administrative support to various departments as needed.
• Handle confidential information with discretion and professionalism.

Qualifications:

• Proven experience as an administrative assistant or in a similar role.
• Strong organisational and time management skills with the ability to prioritise tasks effectively.
• Excellent written and verbal communication skills in English.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Ability to work independently and as part of a team.
• Strong attention to detail and accuracy.
• Ability to maintain confidentiality and handle sensitive information.
• Adaptability and flexibility to handle changing priorities and deadlines.

Join Bureau Veritas North America as a Procurement Officer!
Are you ready to #LeaveYourMark? At Bureau Veritas, we guarantee quality, ensure health and safety, mitigate risks, and improve performance. We're looking for an individual who can positively contribute to transforming the world around us.

Position: Procurement Officer
Location: Jeddah, KSA / BVMS
Reporting To: General Manager

Minimum Qualifications:

• Background in Business Administration, Supply Chain Management, or a related field.
• Diploma or specialized training in procurement.
• Strong knowledge of procurement processes and categories.
• Familiarity with equipment sourcing and contract management.
• Understanding of compliance regulations and market trends.
• Two to three years of relevant procurement experience.

Responsibilities and Accountabilities:

• Manage procurement operations in line with company policies and procedures.
• Negotiate favorable terms with suppliers to balance cost and quality.
• Evaluate supplier performance and ensure compliance with contracts.
• Manage inventory and ensure the availability of required materials and equipment.
• Prepare regular reports on procurement performance and cost-saving opportunities.
• Collaborate with technical teams to assess laboratory requirements.
• Ensure procured items meet quality, safety, and regulatory standards.
• Coordinate with internal departments such as legal and finance to meet objectives.
• Align procurement activities with the company’s strategic goals.
• Monitor and manage procurement budgets for cost efficiency.
• Continuously improve procurement processes to enhance efficiency and compliance.
• Prepare and manage contracts with suppliers and contractors.
• Monitor contract performance and address discrepancies effectively.

Technical Expertise:

• Proficiency in procurement software.
• Strong skills in evaluating supplier proposals and contracts.
• Knowledge of quality standards and compliance regulations.

Business Requirements:

• Align procurement with budget goals and cost efficiency.
• Collaborate with internal teams to meet operational needs.
• Support company objectives through effective supply chain management.

Join Venus Services as a Sales & Administrative Assistant!
Are you a dynamic and detail-oriented individual? Venus Services is seeking a Commercial Assistant to enhance our VIP travel and transportation operations in Saudi Arabia. Your role will encompass vital administrative and customer service support, ensuring a seamless experience for our clients.

Key Responsibilities:

• Handle client communication and follow-up for trip bookings and itinerary planning.
• Provide administrative support by preparing reports, presentations, and internal documents.
• Manage and update content on social media platforms to elevate brand visibility.
• Coordinate with operations for seamless travel scheduling and support.
• Maintain accurate records of reservations, client feedback, and reports.

Requirements:

• Saudi nationality (mandatory).
• Fluent in spoken and written English.
• Proficient in Microsoft Office Suite: Word, Excel, PowerPoint.
• Excellent organizational and multitasking skills.
• Experience in customer service or administrative support is preferred.
• Interest or experience in the travel and luxury service industry is an advantage.

Apply by sending your CV to H@****************** before 20052025.

Join Our Team as a Sales Manager!

House of Shipping is a leading provider of business consultancy and advisory services to clients in the maritime, shipping and logistics industries. We are currently seeking a Sales Manager to lead our sales team in Jeddah, Saudi Arabia.

About the Role:
As a Sales Manager, you will be responsible for leading the sales team, canvassing cargoes for all trade lanes to achieve target liftings, and expanding our market presence. You will maintain existing clientele and develop new business opportunities, driving sales performance and achieving key performance indicators.

Main Responsibilities:

• Coach and develop the sales team.
• Drive sales performance within the team.
• Prepare sales and marketing budgets.
• Develop strong business relationships with customers.
• Achieve targets for TEU and revenue per vessel.
• Submit reports on sales activities and market intelligence.
• Ensure customer satisfaction by resolving issues promptly.
• Travel as needed for business.

Qualifications:

• Bachelor’s Degree or equivalent experience.
• 510 years of experience in a similar role within the Container Shipping industry.
• Strong MS Office skills, particularly in Excel and PowerPoint.

Ideal Candidate:

• Proven track record in sales with a stable work history.
• Leadership experience and excellent communication skills.
• Customer-oriented and self-driven.
• Able to multitask and work under pressure.

Join NAVA Academy as a Marketing Manager!
NAVA Academy, the Kingdom’s leading automotive training institute, is looking for an experienced and strategic Marketing Manager to lead and execute all marketing and communication initiatives. This is a dynamic opportunity to shape the narrative of a national talent enabler in the evolving EV and automotive industry ecosystem.

Roles & Responsibilities:

• Develop and implement integrated marketing strategies aligned with NAVA’s brand and business objectives.
• Plan and execute marketing campaigns across digital, print, and experiential platforms.
• Oversee day-to-day marketing operations and manage internal and external resources.
• Lead content creation, branding, and storytelling efforts to position NAVA as a national thought leader in automotive education.
• Manage social media, websites, email marketing, and other digital platforms for consistent engagement.
• Collaborate with PR agencies and media partners to amplify brand exposure.
• Organize and promote events, conferences, and exhibitions aligned with the automotive ecosystem.
• Track KPIs, analyze performance metrics, and optimize marketing ROI.
• Support corporate communication, alumni engagement, and partner outreach programs.
• Ensure brand consistency and compliance across all internal and external communication.

Qualifications:

• Bachelor’s degree in marketing, Communications, or a related field (Master’s is a plus).
• Minimum 7 years of experience in marketing, with a strong track record in strategy and execution.
• Proven expertise in digital marketing, public relations, corporate branding, and event marketing.
• Strong project management skills with the ability to manage multiple initiatives.
• Creative thinker with excellent communication, presentation, and leadership abilities.
• Familiarity with CRM tools, analytics platforms, and design software is a plus.
• Experience in the education, automotive, or talent development sector is preferred.

Join Our Team as a Customer Service Representative for the Hajj Season!
We are excited to announce an immediate opening for a temporary Customer Service Representative (Call Center) for the Hajj season. This position is based in Jeddah, specifically in Al Rawdah neighborhood.

Key Responsibilities:

• Assist customers with inquiries and provide information in a friendly and efficient manner.
• Communicate effectively with customers, ensuring clarity and understanding.
• Handle customer complaints and resolve issues promptly.
• Maintain a positive attitude and work well under pressure.

Requirements:

• Proficient in English (good level).
• Excellent communication skills.
• Strong listening abilities.
• Previous experience in customer service is preferred.

If you meet the qualifications and are interested in this role, please send your CV with the job title in the subject line to s@***********************.

Company Description
Since 1977, Jamjoom Metal Industries Co. has been manufacturing industrial and transportation metal products. Jamjoom Metal Industries is dedicated to providing high-quality products at competitive prices, ensuring continuous growth and development. The company values training and skill development for its employees and maintains high standards of cooperation with local suppliers. Certified by ISO 90012000, Jamjoom Metal Industries produces products conforming to regional and international standards such as ASME, API, BSi, DIN, and AWS.

Role Description
This is a contract role for a Graphic Designer, located on-site in Jeddah. The Graphic Designer will be responsible for creating visual concepts, designing logos, and developing branding and typography solutions. Day-to-day tasks will include collaborating with the design team, producing graphics for various projects, and ensuring that all designs align with the company's standards and client needs.

Qualifications

• Graphics and Graphic Design skills
• Experience in Logo Design and Branding
• Skills in Typography
• Proficiency in graphic design software
• Strong attention to detail and creativity
• Ability to work collaboratively in a team environment
• English conversation skills
• Experience in industrial or manufacturing sectors is a plus
• Bachelor's degree in Graphic Design or related field