Jobs in Madinah

Join Hilton as a Reservations Agent!
We are looking for a dedicated individual who will be the main contact for room reservations at our hotel. As a Reservations Agent, you are expected to provide exceptional service, influencing guests' decisions to stay at our property.

What will you be doing?
As a Reservations Agent, your tasks will include:

• Converting inquiries into contracted business quickly.
• Responding positively to sales inquiries to develop future leads.
• Responding to customers in a highly professional manner.
• Ensuring all reservations are completed accurately to meet the Guest's expectations.
• Providing prompt service while maintaining the hotel's brand standards.

What are we looking for?
A successful Reservations Agent at Hilton should possess:

• A passion for delivering great customer service.
• Excellent communication skills and a professional telephone manner.
• Outstanding administration and organizational skills.
• Intermediate computer proficiency.

It is advantageous to have previous experience in a Reservations environment and tertiary qualifications or a collegiate-level degree.

About Hilton
Hilton is a leading global hospitality company with a reputation for delivering exceptional guest experiences. We are committed to creating remarkable experiences and our amazing Team Members are at the heart of it all!

Join Our Team at Hilton!
As an Executive Housekeeper, you will oversee all housekeeping operations to deliver an exceptional experience for our guests. Our vision at Hilton is to fill the earth with the light and warmth of hospitality, and we need you to help us achieve this vision.

Your Responsibilities:

• Oversee housekeeping and laundry operations ensuring compliance with standards.
• Evaluate guest satisfaction and monitor performance trends for continuous improvement.
• Manage departmental budgets with effective cost controls.
• Recruit, train, and manage the Housekeeping/Laundry team.
• Inspect and maintain all hotel fixtures, fittings, and appliances.
• Ensure staffing levels meet business demands and maintain good communication with all hotel areas.

What We Expect:

• Proven experience in housekeeping/laundry management.
• Ability to lead and manage large teams effectively.
• Strong organizational and budget management skills.
• IT proficiency and familiarity with property management systems.
• Excellent communication and customer service skills.

Join us at Hilton, where our amazing team members are at the heart of hospitality!

Join Our Team at Hilton!

As a Reservations Agent, you will be the main contact for room reservations at the hotel, providing exceptional service to influence guest decisions to stay with us. Your role includes:

• Converting inquiries into booked stays promptly.
• Responding positively to sales inquiries to develop future leads.
• Identifying and following up on sales leads.
• Ensuring all reservations are accurately completed to meet Guest expectations.
• Providing efficient service while upholding the hotel's brand standards.

To thrive in this position, you should possess a passion for customer service, excellent communication abilities, outstanding administrative skills, and intermediate computer proficiency. Previous experience in a reservations environment is advantageous, along with relevant tertiary qualifications.

At Hilton, we are dedicated to creating remarkable hospitality experiences worldwide, and our Team Members are at the heart of this vision. Join us in our mission to fill the earth with the light and warmth of hospitality!

About Four Seasons
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We recognize a familiar face, welcome a new one, and treat everyone we meet in a way we would want to be treated ourselves.

About the Location:
Steps from the Prophet’s Mosque, our Four Seasons Hotel Madinah will offer luxury accommodation for the city’s million annual visitors. The hotel is ideally located at the heart of Madinah, providing significant cultural and historical importance.

About The Role:
We are seeking a highly skilled and dynamic Executive Sous Chef to support the culinary operations at Four Seasons Hotel Madinah. In this role, you will:

• Assist the Executive Chef in overseeing the day-to-day operations of all kitchen areas.
• Lead, mentor, and supervise kitchen staff while ensuring consistency and quality in food preparation and presentation.
• Monitor kitchen inventory levels, manage food costs, and ensure compliance with health, safety, and hygiene regulations.
• Collaborate with other hotel departments for smooth kitchen operations.
• Handle guest feedback professionally and participate in regular kitchen meetings.

What You Bring:
Preferred qualifications include:

• Degree or diploma in Culinary Arts or a related field.
• Proven experience in a similar leadership role.
• Strong leadership and communication skills.
• Attention to detail and the ability to create high-quality menus.

What We Offer:
Four Seasons provides a competitive salary alongside housing and transportation allowances, 30 days of vacation, medical and life insurance, and an Employee Assistance Program among other benefits.

Are you a powerful storyteller with a passion for Islamic history?

We are building a high-caliber team of Tour Guides for “On His Steps”, a unique cultural experience retracing the 470 km Hijrah route from Makkah to Madinah.

This is more than a tour. It’s a responsibility to bring history to life.

🎯 What You’ll Do
• Lead visitors through key historical stations along the Hijrah route
• Deliver structured, engaging storytelling about the migration journey
• Create an immersive and memorable spiritual experience
• Represent the project with professionalism and cultural sensitivity

👤 Who We’re Looking For
• Confident speaker with strong presence and communication skills
• Passionate about Islamic history and heritage
• Experience in tour guiding, public speaking, training, or education
• Based between Makkah and Madinah (preferred)
• Able to commit full-time (8 hours daily) for 6 months
• Own transportation required

⭐ Ideal Background
• Islamic Studies, History, Tourism, or related field
• Arabic & English speaker (additional languages are a plus)
• Experience guiding religious or heritage groups

This is an opportunity to be part of a meaningful national cultural project and build your name in the heritage tourism sector.

Join Our Team as a Tour Guide!
Are you a powerful storyteller with a passion for Islamic history? We are building a high-caliber team of Tour Guides for “On His Steps”, a unique cultural experience retracing the 470 km Hijrah route from Makkah to Madinah. This is more than a tour; it’s a responsibility to bring history to life.

🎯 What You’ll Do

• Lead visitors through key historical stations along the Hijrah route
• Deliver structured, engaging storytelling about the migration journey
• Create an immersive and memorable spiritual experience
• Represent the project with professionalism and cultural sensitivity

👤 Who We’re Looking For

• Confident speaker with strong presence and communication skills
• Passionate about Islamic history and heritage
• Experience in tour guiding, public speaking, training, or education
• Based between Makkah and Madinah (preferred)
• Able to commit full-time (8 hours daily) for 6 months
• Own transportation required

⭐ Ideal Background

• Islamic Studies, History, Tourism, or related field
• Arabic & English speaker (additional languages are a plus)
• Experience guiding religious or heritage groups

This is an opportunity to be part of a meaningful national cultural project and build your name in the heritage tourism sector.

About the Role:
Join Aris Engineering Consultant as a Business Development Manager, where you will lead business development activities and increase the company’s market share by attracting new projects and building strategic relationships with customers to achieve growth and revenue objectives.

Responsibilities:

• Research new opportunities and projects in the engineering consulting sector.
• Follow up on tenders and requests for proposals (RFP/RFQ) and analyze them.
• Prepare and coordinate technical and financial proposals in collaboration with engineering teams.
• Build and develop long-term relationships with clients and government and private entities.
• Negotiate contracts and terms of agreements until closure.
• Conduct market and competitor analysis and propose new expansion opportunities.
• Represent the company at professional meetings, exhibitions, and conferences.
• Coordinate with internal departments to ensure projects align with the company’s capabilities.
• Prepare periodic reports for senior management about opportunities, projects, and market status.

Qualifications:

• Bachelor’s degree in Engineering, Business Administration, or a related field.
• At least 5–8 years of experience in business development or sales within the engineering consulting sector.
• Good knowledge of tendering and engineering contract procedures.
• Strong understanding of the local market and related regulations.

Join Our Team as a Sales Executive at Marriott Hotel – Madinah

Marriott Hotel – Madinah, a renowned leader in the global hospitality sector, is seeking a motivated and experienced Sales Executive to drive revenue growth and enhance guest experiences.

Role Overview:
A full-time, on-site Sales Executive position is available in Madinah, where you will play a key role in identifying new business opportunities, managing corporate and leisure accounts, and fostering strong relationships with clients, travel agents, and corporate partners.

Key Responsibilities:

• Generate new sales leads to develop business opportunities.
• Conduct market research and analyze competitors within the hospitality industry.
• Build and maintain strong relationships with corporate clients and travel agencies.
• Promote hotel offerings including accommodations, meetings, and events.
• Negotiate rates and contracts to optimize revenue.
• Achieve monthly and annual sales targets.
• Maintain accurate sales records and client data through CRM systems.
• Collaborate with operations and service teams to ensure high guest satisfaction.

Qualifications:

• 3–5 years of proven experience in hotel sales or the hospitality industry.
• Strong lead generation and analytical skills.
• Excellent communication, negotiation, and presentation abilities.
• Proficiency in sales management and CRM systems.
• Strong problem-solving and multitasking skills.
• Bachelor’s degree in Business Administration, Marketing, Hospitality Management, or a related field.
• Fluency in English and Arabic.

We invite you to apply if you have a passion for hospitality and meet the qualifications outlined above.

Join Our Team as a Restaurant Chef!
At Four Seasons Hotels and Resorts, we are committed to creating unparalleled guest experiences through culinary excellence. We are currently seeking an experienced and innovative Restaurant Chef to lead the culinary operations at our signature restaurant in Four Seasons Hotel Madinah.

About Four Seasons: Our collective strives to push our limits and treat each other with respect. With a strong focus on luxury and genuine heart, we aim to create unforgettable moments for all our guests.

Your Role: As the Restaurant Chef, you will:

• Lead daily kitchen operations, ensuring the utmost standards of food quality and hygiene.
• Create innovative menus that showcase seasonal ingredients and guest preferences.
• Supervise and train kitchen staff, encouraging high-performance standards.
• Ensure dishes meet Four Seasons' excellence in creativity and presentation.
• Manage inventory, food ordering, and kitchen profitability.
• compliance with health and sanitation regulations.
• Address guest feedback and dietary needs for memorable dining experiences.
• Collaborate with F&B teams for seamless operations.
• Stay updated on culinary trends to keep offerings exciting.

Qualifications: Ideal candidates should possess:

• A degree or diploma in Culinary Arts is preferred.
• Proven experience as a Restaurant Chef in luxury hotels or fine dining.
• Strong leadership and organizational skills.
• Expertise in menu creation and food preparation.
• Knowledge of kitchen operations and cost management.
• Fluency in English; Arabic skills are a plus.
• Eligibility to work in Saudi Arabia.

What We Offer: Enjoy a competitive salary, housing, transportation allowances, vacation days, complimentary meals, medical insurance, and opportunities for growth within our expanding portfolio across Saudi Arabia.

Role Summary
A Personal Assistant to the General Manager is entrusted with providing vital administrative support to ensure the smooth operation of the Executive Office. This role encompasses a range of responsibilities from managing correspondence to handling guest satisfaction scores.

Key Responsibilities

• Open and manage incoming and outgoing mail.
• Prepare and type correspondence, numerical and financial reports.
• Maintain an organized filing system for documents and office supplies.
• Utilize the property’s email system effectively.
• Assist in scheduling meetings and documenting minutes.
• Support the General Manager in all administrative duties and customer interactions.

What We Are Looking For
The ideal candidate must possess strong organizational skills, excellent time management, and fluent communication skills in English. A valid driving license and access to a car are also essential.

Why Hilton?
Hilton is a leader in the hospitality sector, recognized for providing exceptional guest experiences across its global brands. As part of our team, you will contribute to a legacy of outstanding service and hospitality. Join us in creating remarkable experiences around the world.

Join Our Team as a Telephone Operator!
As a Telephone Operator at Millennium Madinah Airport Hotel, your role is to prioritize each phone call, delivering a professional and customer-focused response to our Guests, with the aim of creating a memorable experience during their stay.

Key Responsibilities:

• Receive each Guest call warmly and professionally, ensuring a friendly interaction.
• Facilitate effective communication with all relevant departments to ensure seamless service delivery.
• Address every query politely, consistently exceeding Guest expectations.
• Greet Guests by name upon calling, adhering to established standards.
• Stay informed about the Hotel's services and local offerings, maintaining up-to-date knowledge.
• Use the Opera Guest profile system to cultivate awareness of Guest profiles.
• Complete long-distance call vouchers and accurately record them on the traffic sheet.
• Manage the Guest wake-up call sheet, delivering calls promptly to meet established standards.
• Ensure the smooth operation of the switchboard, facilitating fast and efficient call transfers.
• Take messages for Guests and Management according to prescribed standards.
• Uphold environmental, health, and safety standards in alignment with organizational policies.

Experience the excitement of working in hospitality and play a key role in enhancing our Guests' experience!

Join KONE as a Sales Engineer!
We are looking for an energetic and enthusiastic Sales Engineer for New Equipment Business to be based in Madinah, Saudi Arabia. This is a unique opportunity to manage customer relationships and close deals effectively to meet both customer needs and our sales targets.

What will you do?

• Proactively develop and create customer relationships.
• Ensure customer satisfaction and resolve complaints effectively.
• Document and maintain customer and contact information.
• Accountable for leads, opportunities, orders, and contracts.
• Identify customer needs and align them with KONE’s solutions.
• Responsible for pricing using approved tendering tools.
• Maintain CRM and ensure up-to-date information on all opportunities.

Are you the one?
Qualifications include:

• Bachelor's Degree in Engineering or a relevant field.
• 5 years of experience in sales; 2 years in the Saudi market.
• Experience in the elevators and escalators industry.
• Excellent communication skills in Arabic and English.
• Proven track record in customer-focused sales.
• CRM experience is preferred.

What do we offer?
KONE provides a dynamic team environment with comprehensive learning and development programs. We are dedicated to promoting sustainability and innovation within an ethical business culture. Join us for a rewarding career with individual growth opportunities.

Join our team at Hilton as a Receptionist!

As a Receptionist, you will provide crucial reception services for guests, ensuring an exceptional experience from check-in to check-out. Your role will not only contribute to the first impressions of our guests but also involves the following responsibilities:

• Achieve positive outcomes from guest queries in a timely and efficient manner.
• Ensure an efficient reception experience including check in/out and complete audit procedures.
• Maintain communication with the Front Office Manager and Reception Supervisors regarding guest feedback.
• Demonstrate a high level of customer service at all times.
• Assist in the training and development of the Night Team when required.
• Maximize room occupancy using upselling techniques.
• Comply with hotel security, fire regulations, and all health and safety legislation.

What are we looking for?
Receptionists at Hilton should possess:

• Experience in a customer-focused industry.
• High school certificate or equivalent.
• Positive attitude and good communication skills.
• Commitment to delivering high-quality customer service.
• Excellent grooming standards.
• Ability to work individually as well as part of a team.
• Competent IT proficiency.

Previous experience in cash handling would be advantageous.

Why join Hilton?
Hilton is a globally recognized hospitality leader. Known for providing remarkable experiences, Hilton aims to fill the earth with warmth and light through hospitality. As a part of our team, you will contribute to creating unforgettable experiences for guests worldwide.

Join MOOD LAB as an Executive Pastry Chef!
We are looking for a passionate and skilled Executive Pastry Chef to lead our pastry department in Medina. In this role, you will manage pastry production schedules, optimize output, and ensure all tasks are completed with the highest quality standards.

Your Responsibilities:

• Manage production schedules, ensuring timely and accurate completion.
• Implement strategic procurement practices and waste reduction initiatives.
• Drive menu innovation by analyzing seasonal ingredients and market trends.
• Lead and mentor the pastry team, fostering a high-performance environment.
• Oversee training, ensuring team members meet performance standards.
• Resolve operational challenges proactively and maintain food safety compliance.
• Manage inventory levels and coordinate with procurement teams.
• Stay updated on industry trends and implement innovative techniques.

Qualifications:

• Bachelor's degree in culinary arts preferred; certificate in pastry-making a plus.
• Minimum 4 years of experience in a high-volume pastry/bakery kitchen.
• Proven leadership in supervising teams of 4 or more.
• Strong knowledge of baking procedures and kitchen equipment.
• Ability to reduce waste while meeting production deadlines.
• Proficient in Microsoft Office tools.
• Flexible availability for various shifts.

Join us at MOOD LAB to take the culinary experience to the next level!

Join our team as a Barista at MOOD LAB!
At MOOD LAB, we believe that coffee is not just a beverage, but a mood enhancer. We are looking for dedicated and passionate individuals to provide excellent service to our customers.

Responsibilities:

• Greet customers as they enter.
• Provide customers with drink menus and answer questions regarding ingredients.
• Take orders while paying attention to details, such as preferences for coffee blends, dairy, and sugar ratios.
• Prepare beverages following standardized recipes.
• Serve beverages and prepared food items including cookies, pastries, and muffins.
• Receive and process payments, handling both cash and credit cards.
• Keep the bar area clean and organized.
• Maintain stock of clean mugs and plates.
• Check brewing equipment for proper operation and report any maintenance needs.
• Comply with health and safety regulations.
• Communicate customer feedback to managers and recommend new menu items.

Requirements and Skills:

• Previous experience as a Barista or in a similar customer service role, such as Waiter/Waitress.
• Hands-on experience with brewing equipment.
• Flexibility to work various shifts.
• Basic math skills for handling payments.
• Ability to gauge customer preferences and provide recommendations.
• Excellent communication skills.
• A high school diploma; relevant training is a plus.

Join My Clinic, the leading multispecialty outpatient care provider in Saudi Arabia, where our mission to help people live longer, healthier, and happier lives drives everything we do. Established in 2017, we are at the forefront of healthcare, bringing together innovation and a deep commitment to care, collaboration, ambition, and responsibility.

Primary Responsibilities:

• Submitting periodic progress reports on the strategic plans and operations of the Patient Experience Unit.
• Handling all aspects of a patient’s experience, concerning their treatment and overall stay at My Clinic’s facility.
• Collaborating with cross-functional teams to map the patient journey from admission to discharge, identifying touchpoints for improvement.
• Implementing changes to streamline processes and reduce potential points of frustration.
• Communicating with patients to determine their needs and identify a path toward treatment and progress.
• Empathizing with patient concerns on their path toward recovery, helping them replace anxiety with peace of mind.
• Resolving patient complaints and concerns, working with relevant departments to address issues promptly.
• Corresponding with care providers (Physicians, Nurses, etc.) to ensure they are familiar with individual patient needs and preferences.
• Implementing patient-focused programs in a healthcare environment.
• Supervising training programs for healthcare staff to enhance their interpersonal skills and patient engagement abilities.
• Generating reports on patient progress and overall status.
• Performing other professional duties as assigned.

Education / Professional Qualifications:

• Bachelor’s degree.
• Experience in customer service, contact center, or customer care position.

Experts & Skills:

• Excellent command of oral and written English & Arabic.
• Proficient with Microsoft Office Suite or related software.
• Excellent verbal and written communication skills.
• Strong empathy and compassion.
• Proficiency in conflict resolution.
• Excellent problem-solving skills.
• Exceptional customer service skills.

Company Overview:
Hill International is a global company providing project management and construction consulting services. With over 4,000 employees in more than 100 offices worldwide, Hill has a proven track record of delivering successful projects for our clients.

Position Overview:
We are seeking a highly skilled and experienced Senior Budgeting Specialist to join our team. The ideal candidate will have a strong background in budgeting and financial management, with a proven track record of successfully managing budgets for large-scale projects.

General Description of Role and Responsibilities:

• Performing Project Management tasks, duties and responsibilities as directed by the Manager, Engineering & Projects Division.
• Implementing budgeting and financial record keeping procedures to ensure efficient coordination of various departmental and designated accounts, maintains accurate information regarding the financial status of the cost center.
• Follow the Cost coding system implemented in the program.
• Develop cost centers for each project.
• Develop coding for all projects permanent equipments to facilitate handing over to operation team.
• Analyze Existing Budgets
• Develop Budgets and Forecasts
• Perform Cost-Benefit Analyses
• Manage Cash Flow
• Provide Financial Advice
• Prepare Budget Reports
• Informs themselves of the relevant Quality, Environmental, Safety and Occupational Health Policies, Manuals and Procedures within Hill International and ensures continued compliance with these requirements while employed by Hill.
• Perform other duties as assigned by the line manager/supervisor.

Qualifications, Experience, Knowledge and Skills:

• Bachelor / Master Degree in Accountant or Engineering from an accredited university.
• Minimum 15 years experience in related field on national / international major initiatives and developments.
• Extensive knowledge and experience in project budgeting
• Extensive experience in managing and prioritizing projects budget.
• Knowledge of Kingdom financial processes and procedures.
• Ability to present budgeting plans and requirements to senior management and other government authorities.
• Ability to negotiate with multiple stakeholders to secure budget for projects
• Capable to fluently communicate in Arabic and English
• Excellent Verbal and written communication skills.

Join the Luxury Hospitality at Makkah Clock Royal Tower
At Makkah Clock Royal Tower, A Fairmont Hotel, we invite you to seize an exciting opportunity as a Reservations Agent. This role is pivotal in delivering exceptional service and ensuring guest satisfaction. Our hotel, one of the tallest in the world, prides itself on authentic hospitality in a strategic location near the Holy Ka’aba.

Key Responsibilities:

• Handle all reservation enquiries with professionalism through various channels.
• Convert enquiries into confirmed bookings with personalized recommendations.
• Maintain accurate guest profiles capturing preferences and requests.
• Coordinate with Front Office, Sales, and Revenue teams for smooth operations.
• Manage room allocations and special requests meticulously.
• Support VIP bookings with bespoke arrangements.
• Process payments and billing in line with Fairmont standards.
• Promote upsell opportunities for various services and packages.
• Ensure data accuracy within the Property Management Systems.
• Assist with group reservations as necessary.
• Participate in daily briefings to stay updated on operational priorities.

Qualifications:

• Degree in Hospitality Management or related field.
• Experience in Reservations or Guest Services within luxury hotels is preferred.
• Proficiency in reservation systems like Opera.
• Excellent communication skills in English; additional languages are an asset.
• Strong customer service skills with the ability to manage bookings.
• High attention to detail and organizational skills.
• Ability to multitask and work efficiently in a fast-paced environment.
• Flexibility to work shifts, including weekends.

This position is open for Saudi Nationals only. If you are passionate about delivering exceptional customer service, we welcome your applications to be a part of our team.