Full-time Call center agent Jobs for Fresh Graduates in Riyadh

Join United Motors Group as a Call Center Agent!
We are looking for enthusiastic individuals to provide top-notch customer service and support. In this role, you will:

• Answer inbound calls and assist customers with specific inquiries.
• Perform outbound calls for appointments, telemarketing, and surveys.
• Build customer interest in our services and products.
• Provide personalized customer service at the highest level.
• Update and maintain customer databases and systems.
• Assist in updating IVR recordings as needed.
• Carry out other duties as assigned.

What We’re Looking For:
Your skills and experience are crucial to our success:

• Basic computer knowledge and technological skills.
• Excellent verbal and written communication skills.
• The ability to manage difficult customer situations.
• Dependability and punctuality.
• Strong judgment and problem-solving abilities.
• A team player with a pleasant demeanor.

We value attention to detail and quality management. If you're ready to take on an exciting role with growth opportunities at a leading automotive company, apply now!

The main tasks of the call center for employees include responding to customer questions and inquiries and trying to solve their problems. Communicating with customers and knowing their awareness of the company's services and products. The role of the call center also includes providing reports on customer satisfaction levels regarding the company's services and products. Direct or telephone interviews are conducted with customers.

We are looking for a (Supervisor) call center in Riyadh.