Customer Services Jobs for foreigners and residents in Saudi Arabia

More than 314 Customer Services Jobs for foreigners and residents in Saudi Arabia. Explore detailed job descriptions, salaries, and locations. Apply and get hired today!


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Technical Support Specialist

Technical Support Specialist

📣 Job AdNew

Al-Aufaq Information Technology Company

SR 4,500 / Month dotFull-time
Join Our Team as a Technical Support Trainer!

Are you passionate about technology and helping others? Our company, شركة الافق لتقنية المعلومات, is looking for a skilled Technical Support Specialist to manage and maintain our IT systems. In this role, you will ensure that hardware is compliant with specifications and troubleshoot issues that arise.

Key Responsibilities:
  • Define appropriate specifications for new devices and verify their compliance upon receipt.
  • Document devices and their accessories, recording issues daily.
  • Perform regular and preventive maintenance on devices.
  • Answer user inquiries about device issues, providing solutions or directing them to the appropriate department.
  • Ensure systems are operating with the required software, transferring major malfunctions to suppliers or maintenance personnel.
  • Prepare technical reports and enhance work methods using modern technologies.

Qualifications:
  • 1 year of experience in a related field.
  • Bachelor’s degree in Technical Support, Information Technology, Information Systems, or Network Engineering.
  • Certifications such as Cisco Certified Network Professional (CCNP) Routing and Switching, ITIL v3 Foundation, and CCNA are preferred.

Skills:
  • Advanced machine maintenance and troubleshooting.
  • Proficiency in installing and maintaining computer systems.
  • Ability to analyze systems and find solutions to problems.
  • Effective customer service skills.

Fluency in Arabic and English is required. This position is located in جازان, specifically in ابو عريش, and comes with a salary of 4500 SR or more. Apply now and embrace a new opportunity!

breifcase0-1 years

locationJazan

2 days ago
Technical Support Specialist

Technical Support Specialist

📣 Job AdNew

Al-Aufaq Information Technology Company

SR 4,500 / Month dotFull-time
Join Our Team as a Technical Support Trainer!

Are you passionate about technology and helping others? Our company, شركة الافق لتقنية المعلومات, is looking for a skilled Technical Support Specialist to manage and maintain our IT systems. In this role, you will ensure that hardware is compliant with specifications and troubleshoot issues that arise.

Key Responsibilities:
  • Define appropriate specifications for new devices and verify their compliance upon receipt.
  • Document devices and their accessories, recording issues daily.
  • Perform regular and preventive maintenance on devices.
  • Answer user inquiries about device issues, providing solutions or directing them to the appropriate department.
  • Ensure systems are operating with the required software, transferring major malfunctions to suppliers or maintenance personnel.
  • Prepare technical reports and enhance work methods using modern technologies.

Qualifications:
  • 1 year of experience in a related field.
  • Bachelor’s degree in Technical Support, Information Technology, Information Systems, or Network Engineering.
  • Certifications such as Cisco Certified Network Professional (CCNP) Routing and Switching, ITIL v3 Foundation, and CCNA are preferred.

Skills:
  • Advanced machine maintenance and troubleshooting.
  • Proficiency in installing and maintaining computer systems.
  • Ability to analyze systems and find solutions to problems.
  • Effective customer service skills.

Fluency in Arabic and English is required. This position is located in جازان, specifically in ابو عريش, and comes with a salary of 4500 SR or more. Apply now and embrace a new opportunity!

breifcase0-1 years

locationTabuk

2 days ago