Customer Services Jobs for foreigners and residents in Saudi Arabia

• Lead Generation and Qualification:
  • Identify and research potential leads using tools like LinkedIn, industry databases, and social media platforms.
  • Engage with prospects via inbound and outbound calls, emails, and social media to introduce ERP solutions.
  • Maintain consistent follow-ups to nurture leads and keep them informed.
• Appointment Setting:
  • Schedule meetings and product demonstrations with qualified prospects for the sales team.
  • Coordinate closely with the sales team to ensure seamless lead handover and proper communication.
• Database Management:
  • Update and manage customer relationship management (CRM) systems to track interactions and maintain accurate lead data.
  • Analyze lead generation metrics to refine and improve prospecting strategies.
• Market and Product Knowledge:
  • Stay up-to-date on ERP industry trends, market dynamics, and competitors’ offerings.
  • Develop expertise in the company’s ERP solutions and their value propositions.
• Performance Metrics and Reporting:
  • Monitor and track KPIs such as leads generated, conversion rates, and appointments set.
  • Provide regular updates and reports to management on lead generation activities and results.

• Bachelor’s degree in Business Administration, Marketing, Information Technology, or a related field.

• 13 years of experience in sales, lead generation, or a similar role (preferably in ERP or software solutions).
• Experience in the Saudi market is a plus.

• Proficiency in English and Arabic.

• Strong verbal and written communication skills.
• Excellent relationship-building and interpersonal skills.
• Data-driven mindset with strong analytical abilities.
• Resilient and proactive approach to lead generation and client engagement.

• Proficiency with CRM software (*, Salesforce, HubSpot).
• Familiarity with lead generation tools like LinkedIn Sales Navigator or ZoomInfo.

• Manage front-line manufacturing employees to achieve operational targets.
• Ensure the quality of work and adherence to operational frameworks.
• Engage in continuous improvement initiatives through tools like NCR, PSR, and Kaizens.
• Support the implementation of new digital production tools and lean production line setups.

• Bachelor’s degree in Engineering from an accredited university.
• Basic experience in Manufacturing & Production Quality.
• Proficiency in Arabic and English.

• Strong communication skills.
• Experience with Microsoft Excel.
• KSA National preferred.
• Process improvement mindset.

Looking for Nibalian kitchen worker

• Day-to-day sales activities
• Maintaining client relationships
• Negotiating contracts
• Coordinating with suppliers and vendors

• Sales and negotiation skills
• Excellent communication and interpersonal skills
• Experience in the maritime industry or ship chandling
• Knowledge of shipping logistics and procedures
• Ability to work collaboratively in a team setting
• Strong organizational and time management skills
• Bachelor's degree in Business Administration or related field

Job Opportunity :

We are a trading company specializing in steel (commercial & industrial)

and other metals.

 We are seeking sales representatives with experience in the same field. 

Requirements: 

1) Fluent in English.

 2) Knowledge of spoken Arabic (conversation only)

3) Age between 18 and 35.

 4) Valid residency. 

5 ) Valid driving license. 

Note:

Applicants should send their CVs to the following WhatsApp number (WhatsApp only):

05********

A barista is required to work in a high-end cafe. The candidate must have a genuine passion for the coffee industry and be able to work within a team while maintaining the highest standards of hygiene and quality.

The main tasks:

• Prepare and offer a variety of specialised coffee drinks

• Handle and maintain coffee equipment on a daily basis

• Professional and tact customer service

• Manage inventory and order supplies when needed

• Keep the work area clean and tidy

• Accounting and dealing with customers in a professional manner

• Contribute to the development of the beverage menu and make new suggestions

• Compliance with quality standards and food safety procedures

No need for experience .
Applying for men and women

• Sell IT and software solutions in the Saudi market.
• Develop and maintain relationships with clients to enhance business growth.
• Utilize strong communication and negotiation skills to achieve sales targets.
• Based in Al Khobar, with a willingness to work on-site.

• Minimum 3 years of proven sales experience in IT/software sales.
• Excellent communication and negotiation abilities.
• Ability to work independently and as part of a team.

• Manage daily operations of the branch, ensuring effective execution across sales, customer service, inventory management, and staffing.
• Lead and manage a large team (300+ employees) across multiple channels, ensuring operational efficiency and achievement of sales targets.
• Develop and implement sales and operational strategies for Key Accounts (KA), Traditional Trade, Horeca, and Catering.
• Drive business growth by managing relationships with key customers, suppliers, and distributors in the assigned regions.
• Oversee contract negotiations, ensuring favourable terms for the company while maintaining long-term customer relationships.
• Ensure effective credit control and cash flow management, minimizing financial risk while maximizing revenue.
• Manage supply chain processes, from procurement to delivery, ensuring product availability and timely distribution.
• Supervise warehouse operations to optimize stock levels, reduce waste, and streamline order fulfilment.
• Ensure compliance with company policies and regulatory standards across all aspects of branch operations.
• Work closely with senior management to provide reports on branch performance, challenges, and growth opportunities.
• Provide leadership, training, and development for branch staff, promoting a culture of high performance and continuous improvement.

• Bachelor’s degree in business administration, Operations, or a related field.
• 7+ years of experience in branch management or a similar leadership role, with a proven track record of managing large teams (300+ employees).
• Proven experience in more than one region of Saudi Arabia or GCC.
• Experience in Key Accounts (KA), Traditional Trade, Horeca, and Catering sales channels.
• Proven career growth in previous organizations demonstrating understanding of full operation.
• Extensive experience in poultry, dairy, beverage, or other related FMCG (food) industries.
• Strong experience in contract negotiation, credit control, and financial management.
• In-depth understanding of supply chain and warehouse operations, with a focus on optimization and efficiency.
• Exceptional leadership, organizational, and problem-solving skills.
• Excellent communication and interpersonal skills, with the ability to engage and inspire large teams.
• Fluency in Arabic and English.

• Sell IT and software solutions in the Saudi market.
• Develop and maintain relationships with clients to enhance business growth.
• Utilize strong communication and negotiation skills to achieve sales targets.
• Based in Al Khobar, with a willingness to work on-site.

• Minimum 3 years of proven sales experience in IT/software sales.
• Excellent communication and negotiation abilities.
• Ability to work independently and as part of a team.

• Manage daily operations of the branch, ensuring effective execution across sales, customer service, inventory management, and staffing.
• Lead and manage a large team (300+ employees) across multiple channels, ensuring operational efficiency and achievement of sales targets.
• Develop and implement sales and operational strategies for Key Accounts (KA), Traditional Trade, Horeca, and Catering.
• Drive business growth by managing relationships with key customers, suppliers, and distributors in the assigned regions.
• Oversee contract negotiations, ensuring favourable terms for the company while maintaining long-term customer relationships.
• Ensure effective credit control and cash flow management, minimizing financial risk while maximizing revenue.
• Manage supply chain processes, from procurement to delivery, ensuring product availability and timely distribution.
• Supervise warehouse operations to optimize stock levels, reduce waste, and streamline order fulfilment.
• Ensure compliance with company policies and regulatory standards across all aspects of branch operations.
• Work closely with senior management to provide reports on branch performance, challenges, and growth opportunities.
• Provide leadership, training, and development for branch staff, promoting a culture of high performance and continuous improvement.

• Bachelor’s degree in business administration, Operations, or a related field.
• 7+ years of experience in branch management or a similar leadership role, with a proven track record of managing large teams (300+ employees).
• Proven experience in more than one region of Saudi Arabia or GCC.
• Experience in Key Accounts (KA), Traditional Trade, Horeca, and Catering sales channels.
• Proven career growth in previous organizations demonstrating understanding of full operation.
• Extensive experience in poultry, dairy, beverage, or other related FMCG (food) industries.
• Strong experience in contract negotiation, credit control, and financial management.
• In-depth understanding of supply chain and warehouse operations, with a focus on optimization and efficiency.
• Exceptional leadership, organizational, and problem-solving skills.
• Excellent communication and interpersonal skills, with the ability to engage and inspire large teams.
• Fluency in Arabic and English.

• Sell IT and software solutions in the Saudi market.
• Develop and maintain relationships with clients to enhance business growth.
• Utilize strong communication and negotiation skills to achieve sales targets.
• Based in Al Khobar, with a willingness to work on-site.

• Minimum 3 years of proven sales experience in IT/software sales.
• Excellent communication and negotiation abilities.
• Ability to work independently and as part of a team.

• Manage daily operations of the branch, ensuring effective execution across sales, customer service, inventory management, and staffing.
• Lead and manage a large team (300+ employees) across multiple channels, ensuring operational efficiency and achievement of sales targets.
• Develop and implement sales and operational strategies for Key Accounts (KA), Traditional Trade, Horeca, and Catering.
• Drive business growth by managing relationships with key customers, suppliers, and distributors in the assigned regions.
• Oversee contract negotiations, ensuring favourable terms for the company while maintaining long-term customer relationships.
• Ensure effective credit control and cash flow management, minimizing financial risk while maximizing revenue.
• Manage supply chain processes, from procurement to delivery, ensuring product availability and timely distribution.
• Supervise warehouse operations to optimize stock levels, reduce waste, and streamline order fulfilment.
• Ensure compliance with company policies and regulatory standards across all aspects of branch operations.
• Work closely with senior management to provide reports on branch performance, challenges, and growth opportunities.
• Provide leadership, training, and development for branch staff, promoting a culture of high performance and continuous improvement.

• Bachelor’s degree in business administration, Operations, or a related field.
• 7+ years of experience in branch management or a similar leadership role, with a proven track record of managing large teams (300+ employees).
• Proven experience in more than one region of Saudi Arabia or GCC.
• Experience in Key Accounts (KA), Traditional Trade, Horeca, and Catering sales channels.
• Proven career growth in previous organizations demonstrating understanding of full operation.
• Extensive experience in poultry, dairy, beverage, or other related FMCG (food) industries.
• Strong experience in contract negotiation, credit control, and financial management.
• In-depth understanding of supply chain and warehouse operations, with a focus on optimization and efficiency.
• Exceptional leadership, organizational, and problem-solving skills.
• Excellent communication and interpersonal skills, with the ability to engage and inspire large teams.
• Fluency in Arabic and English.

1. Store Operations & Brand Standards

• Operate the store according to AUR’s Standard Operating Procedures (SOPs) and brand identity.

• Maintain top-tier cleanliness and organization in all store zones including customer area, kitchen, and storage.

• Conduct regular inspections for equipment, lighting, music, and signage.

• Ensure full compliance with food safety, hygiene, and health authority regulations.

⸻

2. Inventory & Stock Management

• Conduct daily and weekly stock counts and reconcile with system data.

• Implement and monitor FIFO to reduce wastage and maintain freshness.

• Regularly check for expired or damaged stock and remove immediately.

• Maintain accurate records of all inventory activity and transfers.

⸻

3. Ordering & Stock Availability

• Forecast and place orders on time to ensure optimal stock levels of raw materials and packaging.

• Work closely with the supply chain or procurement team to avoid out-of-stock issues.

• Track fast-moving and slow-moving items and adjust orders accordingly.

• Follow up on deliveries and communicate delays or discrepancies.

⸻

4. Sales, Revenue & Cash Management

• Oversee daily cash handling and verify cash vs POS sales reports.

• Report and escalate discrepancies immediately.

• Monitor sales performance and promote upselling strategies.

• Ensure all coupon transactions are archived with receipts for auditing purposes.

⸻

5. Customer Experience & Google Ratings

• Guarantee smooth service, product quality, and speed of delivery.

• Handle customer complaints gracefully and implement preventive measures.

• Actively monitor and improve Google and delivery platform ratings.

• Train staff on hospitality and how to deal with unhappy customers.

⸻

6. People Management & Leadership

• Supervise daily tasks and staff scheduling for full coverage and efficiency.

• Hold daily briefings, weekly check-ins, and regular coaching.

• Enforce discipline, grooming, hygiene, and punctuality standards.

• Promote teamwork and a positive work culture.

⸻

7. Communication & Reporting

• Attend weekly meetings and present store updates, needs, and performance.

• Prepare and submit daily, weekly, and monthly reports:

• Sales and cash collection

• Inventory movement

• Staff attendance and performance

• Customer incidents or complaints

⸻

8. Hygiene, Maintenance & Compliance

• Oversee deep cleaning schedules for kitchen and machines.

• Ensure proper handling of expired items and hazardous waste.

• Check all machines, fridges, and coffee equipment for issues.

• Coordinate with pest control, maintenance, and compliance officers.

⸻

9. Inn

• Previous experience in a similar role
• Experience with the 7 Rooms platform
• Good English communication skills
• Arab speaker required

• Premium accommodation and transportation provided
• 1 staff meal per shift