Customer Services Full-time Jobs Saudis only in Saudi Arabia

Job Title: Customer Experience Executive
Location: Al Rawabi, Riyadh
Company: District Flowers
Employment Type: Full-time
Working Hours: Morning to Afternoon, Afternoon to evening shift (with potential for weekend availability)

Role Summary:

District Flowers is seeking a motivated and customer-focused Customer Experience Executive to support clients with their wholesale flower purchases. This role is central to ensuring a seamless customer journey, from flower selection to final packaging, while maintaining product quality and service excellence.

Key Responsibilities:

• Greet and assist walk-in customers and wholesale clients in the showroom

• Offer tailored recommendations on flower types, seasonal availability, and pairing options

• Handle and maintain flowers in a chiller room environment

• Clean, trim, and wrap flower bunches according to customer specifications

• Ensure proper labeling, bundling, and handling of flowers for client orders

• Support invoicing, inventory tracking, and CRM entries as needed

• Coordinate with the sales and logistics team to fulfill daily orders

• Respond to customer inquiries via phone, WhatsApp, and email in a professional and timely manner

• Maintain cleanliness and organization of the showroom and workstations

• Assist in occasional social media content creation or on-camera presence if required

Qualifications:

• Saudi National (required, with full GOSI registration under District Flowers)

• Previous experience in customer service, retail, or admin roles (preferred)

• Passion for flowers, aesthetics, and customer satisfaction

• Ability to work independently and within a team

• Willingness to work in cool storage environments

• Strong interpersonal and communication skills (Arabic required, English a plus)

• Basic knowledge of floral types and handling (training will be provided)

Preferred Traits:

• Detail-oriented with an eye for presentation

• Comfortable being on camera for content, when needed

• Flexible to work on weekends or extended hours during high-demand periods

• Positive attitude, dependable, and proactive in solving customer concerns

About Us: Al-Genome Trading is a leading life sciences company dedicated to providing innovative solutions to life sciences professionals. We are expanding our operations in Saudi Arabia and are seeking a talented Sales Representative to join our dynamic team.

Responsibilities:

• Develop and execute sales strategies to achieve assigned sales targets.
• Identify and cultivate new business opportunities within the life sciences industry.
• Build strong relationships with life sciences professionals, including academic researchers, scientists, and laboratory managers.
• Conduct product demonstrations and presentations to promote our products and services.
• Provide excellent customer service and address customer inquiries and concerns.
• Gather market intelligence and competitive information to inform sales strategies.
• Accurately track and report sales activities and results.
• Collaborate with cross-functional teams to ensure effective sales execution.

Qualifications:

• Bachelor's degree in life sciences or a related field.
• Proven experience in sales, preferably within the life sciences or healthcare industry.
• Strong understanding of the Saudi Arabian healthcare market and regulatory landscape.
• Excellent communication and interpersonal skills.
• Ability to build strong relationships with customers and colleagues.
• Self-motivated and results-oriented.
• Proficiency in Arabic and English.

Benefits: We offer a competitive salary and opportunities for professional growth and development.

To Apply: Please submit your resume and cover letter to p@******************

• Communicate clearly and with a correct pronunciation of letters.
• Deliver messages to callers with clarity and courtesy.
• Handle high-pressure situations effectively.
• React calmly and effectively in emergency situations.

• Saudi National is preferred.
• Minimum High School Certificate.
• Proficient in related computer applications.
• Ability to maintain customer confidentiality.
• Good command of English (Written & Spoken).

• Close direct sales of products to meet individual/team targets and organization's business objectives.
• Create, monitor, and revise lead generation plans to develop a robust sales pipeline.
• Conduct sales calls with prospective and existing customers.
• Respond to customer inquiries and build rapport by understanding their needs and recommending suitable solutions.
• Achieve sales objectives while ensuring optimum customer satisfaction by following established procedures.

• Bachelor’s degree in Pharmacy.
• Registered with the Saudi Commission for Health Specialties.
• Excellent communication skills.
• Good command of English.
• Self-motivated with a strong drive to excel.
• Must be based in Jeddah.
• Saudi National.

• Welcome visitors, clients, and guests, ensuring a professional and hospitable experience.
• Manage incoming calls, emails, and enquiries accurately and courteously.
• Coordinate visitor registration and maintain the reception area.
• Assist with scheduling, organizing deliveries, and supporting daily office logistics.
• Handle incoming and outgoing correspondence and provide administrative support as required.
• Ensure confidentiality and security of all information handled at the reception desk.
• Contribute to a respectful and collaborative office culture that reflects Azad Property’s values.

• Recently completed a Bachelor’s degree or equivalent in Business Administration or a related field.
• Must be a Saudi National eligible for the Tamheer Programme.
• Excellent interpersonal and communication skills in Arabic and English.
• Strong organizational and time management skills.

• Mentorship from experienced professionals.
• Opportunities for career development.
• A welcoming team culture that values diversity and respect.

• Communicate with customers through calls and chats.

• Work with internal departments to meet customer's needs.

• Handling Customers complaints.

• Identify and help solve customer issues quickly and effectively.

• Responding efficiently and accurately to customers, explaining possible solutions, and. ensuring that customers feel supported and valued.

• Engaging in active listening with customers, confirming or clarifying information and diffusing angry customers, as needed.

• Handling customer’s surveys upon need.

• Minimum Education: Diploma.

• Has experience of 1+ Years in handling customer tickets and chat support

• Professional Multi-tasker (worked in a company where you handle multiple tasks at the same time)

• Prior experience in customer service is a MUST

• Able to use CRMs.

• Content Creation & Scheduling: Support the development of localized content calendars across platforms (Instagram, X, TikTok, Snapchat, etc.). Create engaging, platform-native content in Arabic and English that resonates with the Saudi audience. Collaborate with designers and video editors to brief and finalize visual content.
• Community Engagement: Monitor and respond to comments, DMs, and tags in a timely and brand-appropriate manner. Escalate issues to internal stakeholders when needed and track recurring feedback. Engage with local trends and viral topics in real time to maintain relevance.
• Campaign Execution: Support social media campaigns, influencer partnerships, and real-time coverage of events or launches. Coordinate with internal teams and agencies to ensure timely delivery of assets and posts.
• Analytics & Reporting: Track post performance and campaign metrics, compiling weekly and monthly reports. Provide insights and suggestions to improve engagement and reach in the Saudi market. Monitor competitor social activity and industry trends.

• Bachelor’s degree in Marketing, Media, Communications, or related field.
• More than 6 years of experience managing social media accounts in Saudi Arabia (either in-house or agency).
• Native-level Arabic with strong English skills (written and verbal).
• Proficient in using social tools like Sprinklr, Hootsuite, Meta Business Suite, TikTok analytics, etc.
• Deep understanding of the Saudi digital and cultural landscape.

• Saudi national preferred.
• Proactive, creative, and highly organized.
• Passionate about digital storytelling and social culture in KSA.
• Ability to work well under pressure and meet deadlines in a fast-paced environment.

Call Center Representative

·         Al Khobar Saudi Arabia

·         Full-time

·         Company: sky color car

Job Description

Job Description:

We are looking for a skilled and experienced “Female Call Center & Tele Sales Representative” to join our team. The ideal candidate must be a “Saudi national” with at least “2 years of experience” in a call center, customer service, or tele sales role. Fluency in “Arabic” (native level) is required, along with excellent communication, negotiation, and sales skills.

Responsibilities:
- Handle inbound and outbound customer calls professionally and efficiently.
- Promote and sell products/services over the phone to potential and existing customers.
- Provide accurate information about products, services, and company policies.
- Achieve and exceed sales targets.
- Resolve customer complaints and issues in a timely manner.
- Maintain a high level of customer satisfaction and build strong relationships.
- Document customer interactions and update records in the system.
- Follow up on leads and opportunities to close sales.

Qualifications

Requirements:

• Saudi national (female)
• Minimum of “2 years of experience” in a call center, customer service, or tele sales role
• Proven track record in achieving sales targets
• Native proficiency in “Arabic”; fluency in English is a plus
• Strong communication, negotiation, and interpersonal skills
• Ability to work in a fast-paced environment and handle multiple tasks
• Proficient in using computers and call center software
• Positive attitude, self-motivated, and customer-focused mindset

Employment type:

• Full Time

Required a customer service representative with excellent communication skills in Arabic and a clear and friendly voice. The candidate must be able to handle customer inquiries and complaints efficiently and professionally, with the ability to work on a shift system.

Main Tasks:

• Respond to incoming calls and provide immediate assistance to customers

• Document and record all calls and transactions in the company's system

• Solve customer problems and provide appropriate solutions

• Achieve the required performance indicators in terms of the number of calls and service quality

• Follow up with relevant departments to ensure customer complaints are resolved

• Participate in improving service quality and developing work procedures

Requirements:

• Excellent communication skills.

• Ability to deal with customers and solve problems efficiently.

• Proficiency in using computers and communication programs.

• Commitment to evening working hours.

Benefits:

1- Health insurance for the employee.

2- Attractive salaries.

3- Promotions.

4- Two days off per week.

Job Title: Customer Receptionist and Problem Solver

Job Description:
Responsible for professionally receiving customers, providing them with necessary support, and effectively and swiftly addressing their inquiries and problems to ensure customer satisfaction and enhance the company's image.

Duties and Responsibilities:

• Welcoming customers in a friendly and professional manner.

• Responding to customer inquiries via phone, email, or in person.

• Identifying and understanding customer issues and working to resolve them quickly and effectively or forwarding to the relevant departments when necessary.

• Logging all customer complaints and feedback and continuously following up to resolve them.

• Providing accurate information about the company's products and services.

• Working to enhance customer experience and satisfaction by delivering excellent service.

• Collaborating with various teams within the company to ensure comprehensive solutions to problems.

• Preparing periodic reports on customer complaints and problem patterns to assist in improving processes.

Skills and Requirements:

• Excellent communication skills in both Arabic and English.

• Ability to handle work pressure and resolve issues quickly.

• Good listening skills and the ability to understand customer needs.

• Friendly and courteous personality when dealing with others.

• Proficiency in using computers and customer relationship management (CRM) software is a plus.

• Previous experience in customer service or reception is an additional advantage.

• Communicate with current and potential customers and meet their needs.
• Effectively resolve customer issues and complaints.
• Clarify information related to the products and services offered.
• Build lasting relationships with customers.

• The applicant must be Saudi national.
• Proficient in using a computer.
• Proficient in English at an advanced level.
• Strong verbal and telephone communication skills.
• Effective multitasking and time management skills.

• Work Location: Al-Qassim - Buraidah.
• Job Type: Full-time.
• End of Advertisement Date: 20250807.

🔹 Job Description – Cashier (Field of Restaurants and Beverages)

Job Title: Cashier
Department: Sales / Customer Service
Direct Manager: Branch Supervisor / Branch Manager

Tasks and Responsibilities:

• Welcoming customers politely and greeting them with a smile.

• Accurately recording orders through the Point of Sale (POS) system.

• Issuing invoices and collecting cash or card payments.

• Ensuring cash amounts match the reports at the end of the shift.

• Handling customer inquiries and complaints professionally.

• Maintaining cleanliness and order in the cashier area.

• Cooperating with the team to ensure an excellent customer experience.

• Applying the restaurant's policies and procedures accurately.

• Preparing daily reports regarding revenues and submitting them to management.

Qualifications and Requirements:

• High school diploma as a minimum.

• Previous experience in cashier or customer service (preferably in restaurants).

• Proficiency in using Point of Sale systems.

• Excellent communication skills.

• Ability to work under pressure and during peak times.

• Neat appearance and attendance discipline.