Customer Services Full-time Jobs Saudis only in Saudi Arabia

Company Description
LEVAYĀ is a new destination in Jeddah for luxury wellness, offering an upscale experience that combines tranquility, renewal, and exceptional service for its guests.

Job Description
We are looking for a full-time receptionist to be the first point of contact for guests, responsible for providing an upscale welcoming experience, managing appointments, and ensuring a seamless experience that reflects the identity of LEVAYĀ.

Main Responsibilities
• Welcoming guests in a professional manner that reflects the luxury identity and experience of LEVAYĀ.
• Efficiently managing and organizing the daily appointment schedule to ensure smooth operational processes.
• Full oversight of the appointment system, continuously updating it, and addressing any conflicts or adjustments promptly.
• Monitoring the inventory of products used and updating records and coordinating requests for shortages to ensure they are always available.
• Responding to guest inquiries in person, over the phone, and via email with professionalism and speed.
• Accurately processing payments and managing the point of sale system.
• Continuous coordination with the team to ensure a complete and seamless guest experience.
• Proficiency in Arabic and English.

Benefits
• Full-time
• Salary: 4,000 Saudi Riyals monthly.
• Working hours: 2:00 PM – 11:00 PM (1-hour break)
• 6 working days per week
• Location: Jeddah – Al-Khalidiah neighborhood.

We are seeking a dedicated Cashier to join our team and provide exceptional customer service while handling all point-of-sale transactions accurately and efficiently. The ideal candidate will be responsible for processing cash, credit, and debit card payments, maintaining accurate cash drawer balances, issuing receipts and refunds, and ensuring all transactions comply with company policies. Additionally, you will assist customers with inquiries, maintain a clean and organized checkout area, and collaborate with team members to ensure smooth daily operations.

• Saudi or daughter of a Saudi citizen.
• Immediate start after passing the interview.
• No experience required.

Sensations is a European franchise for an entertainment experience related to the five senses, where groups consisting of 4 to 15 people visit us through various "sensory" labs where participants will test their five senses' abilities to solve puzzles and challenges.

Our website: Sensations Al Khobar

Job Title
Sensory Master GAME MASTER

The main tasks for the Sensory Master are:

1. Welcoming participants (those with prior reservations) with a smile and warmth, and completing the payment process.

2. Hosting them in the game education room with enthusiasm and excitement, giving them a brief overview of the game using your best welcoming and presentation skills.

3. After that, the participants will head to the sensory rooms
(each sensory room is equipped with cameras, headphones, and a microphone for communication with the Sensory Master remotely) and you will head to the Sensory Master room (also equipped with computers, microphones, and display screens) from which you will manage their entertainment tour remotely. Managing the game requires skills in managing and organizing participants, activating the spirit of fun, excitement, and motivation. This is done by:

- Guiding them and welcoming them in the multiple rooms.
- Educating them about the elements present in the rooms.
- Receiving their solutions to puzzles and instilling a spirit of excitement and thrill.


Additional Job Responsibilities: Managing the Sensations entertainment game at a minimum and guiding groups in the entertainment rooms.
Managing the game requires skills in managing and organizing participants, and activating sensory excitement, fun, and thrill.

Benefits: Medical insurance, a rewarding salary, overtime, and performance bonuses.

• Assist guests with check-in and check-out procedures, and perform other cashiering duties.
• Prepare for guest arrivals by reviewing arrival lists and updating systems as necessary.
• Welcome guests upon arrival and provide them with room keys as per departmental standards.
• Ensure that loyal and repeat guests receive special recognition and benefits.
• Liaise with other departments to meet guest needs effectively.
• Handle guest complaints and maintain confidentiality.
• Stay informed about hotel services and safety procedures.

• Diploma in Tourism or Hospitality Management.
• Minimum of 1 year of relevant experience.
• Excellent proficiency in English and a valid language certification in one of the specified languages (Turkish, French, Japanese, Chinese, Spanish, Indonesian, Malaysian, or Urdu).

• Strong communication and customer service skills.
• Self-motivated and energetic.
• Professional grooming and high standards of personal appearance.

The purpose of the job

• Welcoming guests and providing outstanding service that reflects the quality of the hotel, while efficiently managing check-in and check-out processes, and ensuring a comfortable stay experience especially for visitors to the Sacred House of God.

Duties and Responsibilities

Welcoming guests professionally

Completing check-in and check-out procedures

Managing reservations and ensuring their accuracy through the hotel system

Responding to guest inquiries and providing information about the hotel and services

Handling complaints and feedback promptly and courteously

Coordinating with other departments (room service, maintenance, security)

Following up on payments and invoices to ensure their accuracy

Maintaining a professional appearance and cleanliness in the reception area

Providing information about religious landmarks and nearby services (such as the holy mosque and transportation)

🎓 Required Qualifications

A diploma or bachelor's degree in hotel management or a related field

Previous experience in reception or customer service is preferred

Proficiency in Arabic and English (additional languages are an advantage)

Computer skills and knowledge of hotel management systems

• Assist guests with check-in and check-out procedures, and perform other cashiering duties.
• Prepare for guest arrivals by reviewing arrival lists and updating systems as necessary.
• Welcome guests upon arrival and provide them with room keys as per departmental standards.
• Ensure that loyal and repeat guests receive special recognition and benefits.
• Liaise with other departments to meet guest needs effectively.
• Handle guest complaints and maintain confidentiality.
• Stay informed about hotel services and safety procedures.

• Diploma in Tourism or Hospitality Management.
• Minimum of 1 year of relevant experience.
• Excellent proficiency in English and a valid language certification in one of the specified languages (Turkish, French, Japanese, Chinese, Spanish, Indonesian, Malaysian, or Urdu).

• Strong communication and customer service skills.
• Self-motivated and energetic.
• Professional grooming and high standards of personal appearance.

The Barbecue and Rural Restaurant Company announces the availability of job vacancies for its restaurant in Medina in the Qiblatain neighborhood due to its need

for a cashier.

Job Type: Full-time

Contract Duration: One year

Conditions:

Saudi nationality

Available for work

Educational qualification: Secondary or higher

Public interaction skills

Teamwork skills

Experience in using POS systems and dealing with various payment methods

Main tasks include:

• Receiving customer payments and issuing invoices

• Managing cash and electronic transactions

• Maintaining cleanliness and organization of the cashier area

• Ensuring the accuracy of amounts in the cash register and settling daily accounts

• Assisting in customer service and solving minor issues

• Maintaining a professional appearance and always wearing a smile

• Contributing to the security and safety of cash and the restaurant

Benefits:

Medical insurance

The final date for evaluation is 30/04/2026