Technical Support Full-time Jobs in Saudi Arabia

A maintenance technician specializing in diagnosing and repairing mobile phone and electronic device malfunctions of all kinds, with experience in replacing damaged parts, installing accessories, and conducting regular maintenance to maintain device efficiency. He is characterized by the ability to handle precise tools and specialized software for fault detection, in addition to providing quick and effective solutions and outstanding customer service, while adhering to quality and safety standards.

Job: Customer Service Representative - Self Experts

If you want to join an enthusiastic team in the field of customer service, the Self Experts Center announces the availability of a Customer Service Representative position (Saudi national) to work in Jeddah. You will be part of a team that provides exceptional support to customers and ensures their positive experience.

Main Responsibilities:

• Receiving customer inquiries and providing appropriate support.
• Ensuring customer satisfaction and improving their experience.
• Following up on feedback and working to elevate service levels.
• Working as part of a team and contributing to the development of customer service mechanisms.

Required Qualifications:

• Saudi national.
• Previous experience in customer service.
• Strong communication skills and customer service orientation.
• Able to solve problems and handle various situations.
• Ability to work within a team.
• Proficient in both Arabic and English.
• Skills in improving customer experience and service quality.

Field engineer for point of sale devices for Al-Hamrani Global Company

Join our team as a mobile phone maintenance technician
We are looking for a distinguished candidate to join our team in Riyadh. We offer an inspiring work environment with many job benefits.

Job Benefits:

• A salary starting from 5000 riyals including allowances, with a monthly commission system.
• Two days off per week.
• On-the-job training.
• Medical insurance.

If you are seeking a professional job opportunity and wish to be part of an outstanding team, we invite you to visit the nearest exhibition you are interested in working for.

Introduction:
The job is a great opportunity to join a growing company in Riyadh where we strive to provide the best customer services.

Responsibilities:
- Handling customer inquiries and providing the necessary support.
- Effectively addressing complaints and suggestions.
- Working as part of a team to enhance customer experience.

Requirements:
- High school diploma at a minimum.
- Excellent communication skills.
- Ability to work under pressure.

If interested, please send your CV to the mentioned email.

Call Center - Technical Support
We are looking for an outstanding employee to join our team at e&enterprise as a specialist in the call center. If you are passionate about providing technical support and exceptional services to customers, we would love to welcome you to our team.

Job Details:
- Salary: 5500 SAR (including incentives)
- Shift system (7 hours a day – 1-hour break)
- 6 working days a week, 1 day off

Requirements:
- Nationality: Saudi only
- Proficient in English (speaking and writing)
- Educational background in Information Technology (diploma or higher)
- 1 to 3 years of experience (preferred experience in Fiber to the Home FTTH)

Main Responsibilities:
- Responding to customer inquiries and providing information about the FTTH service
- Troubleshooting technical issues related to connectivity and devices
- Assisting with billing, payments, and account updates
- Managing service upgrades, cancellations, and changes
- Handling complaints and ensuring timely resolutions
- Supporting customer retention and promoting additional services
- Monitoring service updates and customer satisfaction

Benefits:
- Social Insurance
- Medical Insurance
- 21 days of annual leave
- Organized and professional work environment
- Continuous training and professional development

Location:
Al-Quds neighborhood, King Abdullah Road, opposite the metro station (easily accessible from anywhere in Riyadh)

To Apply:
Send your CV to the email: j@**************************

Application Deadline:
August 102025

Job Title: Customer Service Specialist

Job Description: Responsible for establishing and defining performance indicators and quality standards in customer service. Also participates in developing customer service procedures and guides to ensure the highest levels of quality and professionalism. The job includes analyzing the strengths and weaknesses of the current system and preparing relevant documents and reports.

Main Duties and Responsibilities:

• Conducting in-depth studies and analyses to identify key performance indicators and quality standards.
• Participating in updating procedures and customer service guides to ensure an effective response to customer demands and requirements.
• Developing innovative programs that contribute to enhancing the customer experience and exceeding their expectations.
• Analyzing data to identify gaps in the system and developing appropriate remedial plans.

Benefits: Working 6 days a week, professional work environment.

Qualifications: Bachelor's degree in Business Administration, Marketing, Advertising and Marketing Communication, Public Relations, or Customer Service.

Preferred Certifications: MCSE 2003, Microsoft Office Specialist, CCNA, Cambridge IT certifications, and training certifications in human resources.

Languages: Proficiency in Arabic and English.