Technical Support Jobs in Saudi Arabia

More than 15 Technical Support Jobs in Saudi Arabia. Explore detailed job descriptions, salaries, and locations. Apply and get hired today!

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Technical Support

Contract Type

Nationality

Female-only Workplace Fresh Graduates

Customer Services Specialist

📣 Job Ad

Johnson & Johnson MedTech

Full-time

Join Us at Johnson & Johnson MedTech as a Senior Customer Service Representative
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured. As part of our team, you will play a strategic role in overseeing customer data analysis and spearheading initiatives for JNJ customers in Saudi Arabia.

Key Responsibilities:

Customer Experience & Service Excellence: Champion exceptional customer service while managing inquiries related to orders, deliveries, and product information.
CRM & Data Management: Oversee the Salesforce CRM system, ensuring effective usage and data quality.
Project Management & Continuous Improvement: Lead local projects focused on customer experience and efficiency.
Operational Support & Coordination: Support supply chain activities and coordinate order fulfillment.
Analysis & Reporting: Analyze customer data to identify improvement opportunities.

Qualifications:
- Relevant Bachelor’s degree or equivalent experience
- 4+ years' experience in Data Management, preferably within the healthcare or consumer industry
- Strong analytical and decision-making skills
- Proficiency in English & Arabic

Join Us! If you are a motivated individual with a passion for customer service and healthcare innovation, we invite you to apply.

2-5 years

Riyadh

25 days ago

IT Support Technician

📣 Job Ad

Nahdi

Full-time

Join Nahdi as a Clinic IT Support Specialist!

As a key player in our healthcare IT team, you will provide immediate and effective technical assistance to clinicians, minimizing disruptions to patient care. Your responsibilities include:

Ensuring the optimal functioning of clinical information systems.
Assisting users in navigating clinical systems effectively.
Identifying and resolving system issues to maintain operational flow.
Setting up and troubleshooting patient monitoring systems.
Tracking and reporting patient data to ensure accuracy for decision-making.
Collaborating with departments to enhance system integration.
Documenting technical issues and resolutions for future reference.
Maintaining compliance with healthcare regulations and standards.

Work Environment:
Indoor 1005 working days per week, from 800 AM to 600 PM with an hour break.

Job Requirements:

BSc in Information Technology, Computer Science, or related field.
03 years of experience in a healthcare IT environment.
Proficiency in retail systems and knowledge of EHR/EMR systems.
Familiarity with patient management software and networking concepts.
Fluency in English and Arabic.

2-5 years

Khamis Mushayt

25 days ago

Customer Services Specialist

📣 Job Ad

Wajjad

Full-time

Join Our Team as a Customer Service Specialist!
Wajad Company, a leader in technological development in Saudi Arabia, is looking for a dedicated and customer-oriented Customer Service Specialist to join our team in Jeddah. This is a fantastic opportunity for individuals who are eager to ensure customer satisfaction and manage inquiries effectively.

Key Responsibilities:

Respond promptly and professionally to customer inquiries via phone, email, and messaging platforms.
Understand company services thoroughly to guide and educate customers accurately.
Resolve customer complaints efficiently while maintaining a positive tone and professional demeanor.
Maintain detailed records of customer interactions using CRM systems.
Coordinate internally with relevant departments to ensure timely and complete service delivery.
Follow up with customers to ensure issues are resolved and satisfaction is achieved.
Monitor recurring inquiries and suggest improvements to enhance service quality.

Requirements:

Diploma or Bachelor’s degree in Business Administration, Communication, or related field.
Minimum of 1 year experience in a customer service or client-facing role.
Excellent communication and problem-solving skills.
Fluent in Arabic and proficient in English.
Strong organizational and multitasking abilities.
Proficiency in Microsoft Office and CRM software.

What We Offer:

Growth opportunities.
Supportive work environment and professional development programs.
Continuous training to enhance customer service and communication skills.

2-5 years

Jeddah

27 days ago

IT Support Technician

MKCL Arabia limited

5,000 - 6,000 / Month

Full-time

We are hiring now.

We are looking for reliable candidates for the following position. Please email your CV with the subject line as the position and with the expected salary and joining date.

Position: Technical Support Engineer

• Company: MKCL Arabia Ltd

• Location: Al-Ahsa KSA

• Job Type: Full Time

• Joining: Immediate Joining

• Experience: Minimum 2 years

• Nationality: Saudi National (Male)

Responsibilities:

• Installing new hardware, software, and networking systems.

• Diagnosing and troubleshooting hardware, networking, and software issues.

• Research and identify solutions to software and hardware issues.

• Prioritize and manage several open issues at one time.

• Monitor daily performance of technical systems.

• Learn and work with emerging technologies.

• Design computer systems that meet specific requirements.

Requirements and skills:

• Bachelor’s degree in computer science or information technology.

• Previous work experience as a technical support engineer or desktop support engineer.

• In-depth knowledge of hardware and networking systems.

• Knowledge of operating systems.

• Ability to troubleshoot complex software and hardware issues.

• Excellent communication skills.

• Good interpersonal skills.

Get the opportunity to join our team and gain experience and benefits by working with us

Send your CV at h@**************** / i@*****************

2-5 years

Al-Ahsa

about 2 months ago

Electronic Devices & Mobiles Maintenance Technician

📣 Job AdNew

مكتبة جرير

5,000 / Month

Full-time

Join our team as a mobile phone maintenance technician
We are looking for a distinguished candidate to join our team in Riyadh. We offer an inspiring work environment with many job benefits.

Job Benefits:

A salary starting from 5000 riyals including allowances, with a monthly commission system.
Two days off per week.
On-the-job training.
Medical insurance.

If you are seeking a professional job opportunity and wish to be part of an outstanding team, we invite you to visit the nearest exhibition you are interested in working for.

0-1 years

Riyadh

1 day ago

Customer Services Specialist

📣 Job AdNew

Tanmiyat

Full-time

Introduction:
The job is a great opportunity to join a growing company in Riyadh where we strive to provide the best customer services.

Responsibilities:
- Handling customer inquiries and providing the necessary support.
- Effectively addressing complaints and suggestions.
- Working as part of a team to enhance customer experience.

Requirements:
- High school diploma at a minimum.
- Excellent communication skills.
- Ability to work under pressure.

If interested, please send your CV to the mentioned email.

0-1 years

Riyadh

2 days ago

Customer Services Specialist

📣 Job AdNew

e&enterprise

5,500 / Month

Full-time

مركز الاتصال – الدعم الفني
نحن نبحث عن موظف متميز للانضمام إلى فريقنا في e&enterprise كمختص في مركز الاتصال. إذا كنت شغوفًا بتقديم الدعم الفني والخدمات المتميزة للعملاء، فنحن نرغب في استقبالك بفريقنا.

تفاصيل الوظيفة:
- الراتب: 5500 ريال سعودي (شامل الحوافز)
- نظام الورديات (7 ساعات في اليوم – ساعة استراحة)
- 6 أيام عمل في الأسبوع، يوم عطلة واحد

المتطلبات:
- الجنسية: سعودية فقط
- إجادة اللغة الإنجليزية (تحدثًا وكتابة)
- خلفية تعليمية في تكنولوجيا المعلومات (دبلوم أو أعلى)
- 13 سنوات من الخبرة (يفضل الخبرة في مجال الألياف الضوئية إلى المنازل FTTH)

المسؤوليات الرئيسية:
- الرد على استفسارات العملاء وتقديم معلومات عن خدمة FTTH
- حل المشكلات الفنية المتعلقة بالاتصال والأجهزة
- المساعدة في الفواتير والمدفوعات وتحديثات الحساب
- إدارة ترقيات الخدمة والإلغاءات والتغييرات
- التعامل مع الشكاوى وضمان حلها في الوقت المناسب
- دعم الاحتفاظ بالعملاء والترويج للخدمات الإضافية
- متابعة تحديثات الخدمة ورضا العملاء

المزايا:
- تأمين اجتماعي
- تأمين طبي
- 21 يومًا من الإجازة السنوية
- بيئة عمل منظمة ومهنية
- تدريب مستمر وتطوير مهني

الموقع:
حي القدس، طريق الملك عبد الله، مقابل محطة المترو (يسهل الوصول إليه من أي مكان في الرياض)

للتقديم:
أرسل سيرتك الذاتية إلى البريد الإلكتروني: j@**************************

آخر موعد للتقديم:
102025

2-5 years

Riyadh

3 days ago

Customer Services Specialist

📣 Job Ad

Al-Abar Gulf Trading Institution

5,000 - 6,000 / Month

Full-time

Job Title: Customer Service Specialist

Job Description: Responsible for establishing and defining performance indicators and quality standards in customer service. Also participates in developing customer service procedures and guides to ensure the highest levels of quality and professionalism. The job includes analyzing the strengths and weaknesses of the current system and preparing relevant documents and reports.

Main Duties and Responsibilities:

Conducting in-depth studies and analyses to identify key performance indicators and quality standards.
Participating in updating procedures and customer service guides to ensure an effective response to customer demands and requirements.
Developing innovative programs that contribute to enhancing the customer experience and exceeding their expectations.
Analyzing data to identify gaps in the system and developing appropriate remedial plans.

Benefits: Working 6 days a week, professional work environment.

Qualifications: Bachelor's degree in Business Administration, Marketing, Advertising and Marketing Communication, Public Relations, or Customer Service.

Preferred Certifications: MCSE 2003, Microsoft Office Specialist, CCNA, Cambridge IT certifications, and training certifications in human resources.

Languages: Proficiency in Arabic and English.

0-1 years

Dammam

10 days ago

Customer Services Specialist

📣 Job Ad

Al Mohsen Markets

Full-time

انضم إلى فريق أسواق المحسن كممثل خدمة عملاء!
نقدم بيئة عمل ديناميكية حيث يمكنك تقديم خدمة ممتازة للعملاء وضمان رضاهم داخل صالة السوق. سوف تتعامل مع استفسارات العملاء وحل مشكلاتهم أثناء التسوق بشكل احترافي.

المسؤوليات الرئيسية:

استقبال العملاء بوجه بشوش والتعامل معهم.
الرد على استفسارات العملاء بشأن العروض أو المنتجات أو أماكن الأصناف.
التعامل مع شكاوى العملاء أو ملاحظاتهم وحلها أو رفعها للمسؤول المباشر.
مساعدة كبار السن أو ذوي الاحتياجات عند الحاجة.
التأكد من نظافة الصالة وترتيبها بشكل مستمر.
المساهمة في دعم عمليات البيع داخل الصالة.
متابعة توفر عربات التسوق والسلال.
تنسيق العمل مع الكاشير والمستودع لضمان تلبية طلبات العملاء.
الالتزام بالزي الرسمي وسلوك العمل الاحترافي.

المهارات المطلوبة:

مهارات تواصل ممتازة.
اللباقة والمرونة في التعامل مع جميع فئات العملاء.
القدرة على حل المشكلات بسرعة.
معرفة جيدة بأصناف السوق والعروض.

0-1 years

Buraydah

11 days ago

Customer Services Specialist

📣 Job Ad

Al-Anan Golden Real Estate

Full-time

نبحث عن وظيفة خدمة عملاء متميزة للانضمام إلى فريقنا!

المسمى الوظيفي:
خدمة عملاء – المجال العقاري

مقر العمل:
جدة، المملكة العربية السعودية

المهام والمسؤوليات:

استقبال استفسارات العملاء والرد على الاتصالات والرسائل.
متابعة العملاء المهتمين وتحويلهم للفريق المختص.
التنسيق مع فريق المبيعات لضمان تجربة عميل احترافية.
توثيق البيانات والملاحظات بدقة داخل نظام الـ CRM.
المشاركة في رفع تقارير يومية عن أداء الخدمة ومستوى رضا العملاء.

المؤهلات المطلوبة:

خبرة لا تقل عن سنة في خدمة العملاء (ويُفضل في المجال العقاري).
مهارات تواصل عالية كتابيًا وشفهيًا.
إجادة استخدام برامج CRM ومنصات التواصل المختلفة.
شخصية لبقة ومنظمة، قادرة على التعامل مع ضغوط العمل.
الأفضلية للمتقدمات من داخل جدة أو من لديهن معرفة بسوق العقارات السعودي.

المزايا:

بيئة عمل احترافية وداعمة
ساعات عمل مرنة
رواتب مجزية + حوافز شهرية حسب الأداء
فرص للتطور الوظيفي داخل الشركة

2-5 years

Jeddah

11 days ago

Customer Services Specialist

📣 Job Ad

Hasan Jamil for cars

Full-time

Job opportunity at Hassan Jamal Cars Company
We are looking for a Customer Service Specialist to join our team in Khobar. These positions provide you with the opportunity to be part of a dynamic professional environment.

Requirements:

University degree or diploma or its equivalent.
Fluency in English, both spoken and written.
Proficiency in Microsoft Office programs (Word, Excel).
Experience of not less than one year.

Job Details:
– Working hours: 6 days a week, one shift with variable system (morning/evening) for the Customer Service Specialist position, and one shift (morning) for the Receptionist position.

Please send your resume to the attached email.

2-5 years

Al Khobar

16 days ago

Customer Services Specialist

📣 Job Ad

WadClinic

Full-time

Join the WadClinic team as a Customer Service Representative!
We at WadClinic are looking for a distinguished Customer Service Representative who enables us to provide effective support to our clients. You will play a vital role in ensuring a satisfactory experience for customers by handling their inquiries and providing appropriate solutions.

Responsibilities:

Receiving inbound calls from customers and responding to their inquiries accurately and professionally.
Providing solutions to the problems faced by customers as quickly as possible.
Recording call details and updates accurately in the system.
Following up on orders and complaints until they are successfully closed.
Maintaining a high level of customer satisfaction and service quality.
Adhering to company policies and operational procedures.
Cooperating with various departments to ensure optimal service delivery.

Required Skills: