Technical Support Jobs in Saudi Arabia

• Coordinate with the Reservations team and service providers to ensure accurate bookings.
• Develop guest-facing communications to enhance experiences.
• Process bookings and manage inquiries through various channels.
• Provide warm welcomes and assist with arrivals and special needs.
• Document and update guest information accurately.
• Participate in alignment and management meetings to address operational issues.
• Analyze guest feedback to propose service improvements.

• Proficiency in Booking & Reservation Systems
• Strong Customer Communication Skills
• Data Management Expertise
• Operational Coordination Ability

• Coordinate with the Reservations team and service providers to ensure accurate bookings.
• Develop guest-facing communications to enhance experiences.
• Process bookings and manage inquiries through various channels.
• Provide warm welcomes and assist with arrivals and special needs.
• Document and update guest information accurately.
• Participate in alignment and management meetings to address operational issues.
• Analyze guest feedback to propose service improvements.

• Proficiency in Booking & Reservation Systems
• Strong Customer Communication Skills
• Data Management Expertise
• Operational Coordination Ability

• Follow safety policies and support a culture of safety.
• Enter customer orders accurately and provide timely confirmation to customers.
• Monitor open purchase and sales orders daily for timely processing.
• Liaise with the Credit team to resolve credit and delivery holds.
• Improve service levels by ensuring on-time delivery.
• Maintain organized filing systems and records for audit purposes.

• Strong communication and interpersonal skills.
• 2 years of experience in similar industrial fields.
• Fluency in English, Arabic is an advantage.
• Strong Microsoft Office skills, especially in Excel and PowerPoint.

Radcare Medical Company is seeking a skilled IT Technician to become part of our growing healthcare team in Riyadh, Saudi Arabia. In this role, you will be instrumental in providing technical support, troubleshooting hardware and software issues, and ensuring the smooth operation of our IT systems across all medical branches.

• Provide day-to-day technical support for hardware, software, and network issues.
• Install, configure, and maintain computers, printers, and network devices.
• Monitor and troubleshoot LAN/WAN connections and internet connectivity.
• Support staff in using Microsoft Office, email systems, and hospital management software.
• Perform regular system backups and security updates.
• Document technical issues and their solutions.
• Coordinate with external vendors for maintenance or repairs when needed.

• Diploma or Bachelor’s degree in Information Technology, Computer Science, or a related field.
• 1–3 years of experience as an IT Technician (fresh graduates with strong skills are welcome).
• Good knowledge of networking, hardware, and operating systems (Windows).
• Strong troubleshooting and problem-solving skills.
• Fluent in English; Arabic is a plus.
• Ability to work under pressure and provide excellent customer service.

• Competitive salary package.
• Professional and friendly work environment.
• Opportunities for training and career growth in the healthcare sector.

Radcare Medical Company is seeking a skilled IT Technician to become part of our growing healthcare team in Riyadh, Saudi Arabia. In this role, you will be instrumental in providing technical support, troubleshooting hardware and software issues, and ensuring the smooth operation of our IT systems across all medical branches.

• Provide day-to-day technical support for hardware, software, and network issues.
• Install, configure, and maintain computers, printers, and network devices.
• Monitor and troubleshoot LAN/WAN connections and internet connectivity.
• Support staff in using Microsoft Office, email systems, and hospital management software.
• Perform regular system backups and security updates.
• Document technical issues and their solutions.
• Coordinate with external vendors for maintenance or repairs when needed.

• Diploma or Bachelor’s degree in Information Technology, Computer Science, or a related field.
• 1–3 years of experience as an IT Technician (fresh graduates with strong skills are welcome).
• Good knowledge of networking, hardware, and operating systems (Windows).
• Strong troubleshooting and problem-solving skills.
• Fluent in English; Arabic is a plus.
• Ability to work under pressure and provide excellent customer service.

• Competitive salary package.
• Professional and friendly work environment.
• Opportunities for training and career growth in the healthcare sector.

• Communicate effectively with customers and provide assistance with their inquiries.
• Maintain a professional appearance and demeanor.
• Ensure customer satisfaction by addressing issues promptly.

• Saudi nationality is a must.
• A minimum of 6 months of experience in customer service and communication.
• Good appearance and communication skills.

• Communicate effectively with customers and provide assistance with their inquiries.
• Maintain a professional appearance and demeanor.
• Ensure customer satisfaction by addressing issues promptly.

• Saudi nationality is a must.
• A minimum of 6 months of experience in customer service and communication.
• Good appearance and communication skills.

• Communicate effectively with customers and provide assistance with their inquiries.
• Maintain a professional appearance and demeanor.
• Ensure customer satisfaction by addressing issues promptly.

• Saudi nationality is a must.
• A minimum of 6 months of experience in customer service and communication.
• Good appearance and communication skills.

• End User Support: Provide technical support for various AOS equipment and airport operation systems. Troubleshoot issues and ensure timely resolution.
• Preventive Maintenance: Conduct daily inspections and maintenance on IT systems, ensuring optimal performance.
• Documentation: Maintain detailed records of IT procedures and ensure compliance with regulations.
• Training: Offer training to airport staff on IT systems and applications.

• Provide technical support and troubleshooting for all IT systems.
• Manage and maintain POS (Cashier Systems).
• Support and configure Odoo ERP System.
• Oversee and maintain CCTV & security camera systems.
• Provide technical support for company websites.
• Handle general IT support tasks, including hardware, software, and network issues.

• Minimum 3 years of proven experience in IT support roles.
• Strong knowledge of POS systems, Odoo ERP, CCTV, and website support.
• Ability to manage multiple technical systems efficiently.
• Based in Medina and available for immediate joining.
• Full-time availability and strong commitment to the role.

• Resolve customer trust escalations related to Amazon Brand, driving technical investigations to restore customer confidence.
• Support managers with VP inquiries and prepare detailed responses for senior leadership.
• Analyze customer problems, building a comprehensive history to identify root causes.
• Engage directly with customers for data gathering and case closure.
• Conduct data analysis linked to escalations and manage process improvement initiatives.
• Communicate effectively with internal and external customers, adapting style to meet audience needs.
• Create and document efficient processes for escalation management.
• Commit to excellent customer service and represent Amazon’s values.

• Fluency in both Arabic and English (spoken and written).
• A minimum of six months experience with customer escalated contacts.
• Bachelor's degree or 2 years of Amazon experience.
• Proficiency in MS Office and customer service tools.
• Ability to interpret and communicate analytics.

• Experience with data tools like Heartbeat and Tableau.
• Strong project management ability.
• Familiarity with HTML for documentation creation.

• Greet and assist customers and visitors professionally.
• Schedule appointments and maintain an organized reception desk.
• Coordinate with other departments to ensure seamless office operations.
• Maintain records and perform administrative tasks as assigned.
• Resolve customer complaints or escalate issues when necessary.

• Bachelor's degree or diploma in business administration or related field.
• At least one year of experience in a receptionist or customer service role.
• Excellent communication and interaction skills.
• Fluency in English; Arabic is a plus.

• Conducting studies and analyses to identify performance indicators and quality standards in coordination with the quality management.
• Updating customer service procedures and guides and communicating with customers effectively and efficiently.
• Developing programs and initiatives to ensure meeting customer needs.
• Analyzing customer satisfaction evaluation data, identifying gaps, and developing appropriate plans to address them.
• Preparing documents and reports and providing appropriate recommendations.

• Bachelor's degree in advertising and marketing communication, public relations, or executive secretarial.
• Practical experience of no less than one year.
• Certifications such as (MOS), (CCNA) will be an additional advantage.
• Advanced skills in customer service, a focus on quality, and customer experience management.
• The ability to speak English at an intermediate level and a desire for learning and development.

• Providing daily technical support to resolve issues related to hardware and software.
• Maintaining and updating hardware and software to ensure optimal performance.
• Setting up and installing devices connected to networks to ensure they are ready for use.
• Organizing and protecting data through backup systems.
• Communicating with service providers when maintenance is needed.
• Contributing to technology projects such as digital transformation.

• Bachelor's degree in Information Technology.
• At least one year of experience in the field.

• Network management.
• Finding solutions to technical problems.
• Providing technical reports.