Customer services specialist Jobs in Saudi Arabia

More than 51 Customer services specialist Jobs in Saudi Arabia. Explore detailed job descriptions, salaries, and locations. Apply and get hired today!

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Customer Services Specialist

📣 Job AdNew

Emdad By Elm

Full-time

About the Role:
The Service Customer Specialist is a pivotal mid-career professional dedicated to enhancing customer satisfaction and loyalty through exceptional service delivery in our organization. This role requires the creation of a welcoming and professional environment that ensures clients receive comprehensive support and informed guidance regarding the array of services offered.

Key Responsibilities:

Greet customers warmly and professionally upon arrival to create a positive first impression.
Listen actively to customer inquiries, providing prompt, accurate, and relevant information regarding the organization's services.
Guide customers in exploring and utilizing the organization’s services that fulfill their specific requirements.
Resolve customer issues efficiently, ensuring high customer satisfaction.
Prepare and generate basic reports in Excel to track inquiries, customer feedback, and service performance metrics.
Develop and present visually appealing PowerPoint presentations for internal and customer engagements.
Collaborate with team members to enhance customer service protocols.
Utilize CRM tools to log customer interactions and track engagement metrics.
Collect and analyze insights from customer interactions to identify trends.
Participate in training sessions and pursue professional development opportunities.

Required Skills:

Exceptional interpersonal skills to foster relationships with customers and teammates.
Advanced proficiency in Microsoft Excel and PowerPoint.
Strong conflict resolution and problem-solving capabilities.
High attention to detail and effective time management skills.
Empathy and patience in handling customer concerns.

About the Company:
Emdad By Elm specializes in business solutions, leveraging its expertise and national talents to deliver the best quality services, positioning itself as a leading partner in enhancing growth and productivity.

2-5 years

Riyadh

6 days ago

Customer Services Specialist

📣 Job Ad

Cargoz.com

Full-time

Join Our Team as a Customer Service Specialist
At *******, we are looking for a skilled Customer Service Specialist to enhance client relationships and support our sales team in achieving business goals. You will play a critical role in managing client communications and ensuring a seamless operational flow.

Key Responsibilities:

Serve as the primary point of contact for assigned clients, managing communication and follow-ups.
Prepare quotations, contracts, and maintain updates in the CRM system (Odoo).
Coordinate with operations, finance, and warehouse teams for smooth client onboarding and service delivery.
Maintain accurate sales reports, client records, and documentation.
Collaborate with the sales team to identify growth opportunities and support business development initiatives.

Requirements:

Bachelor’s degree in Business, Management, or related field.
2–3 years of experience in account management, sales coordination, or a similar role (logistics/warehousing experience preferred).
Excellent communication, organizational, and interpersonal skills.
Proficiency in MS Office and CRM tools.

Join us to reshape the warehousing experience!

2-5 years

Riyadh

10 days ago

Customer Services Specialist

📣 Job Ad

Pacific International Lines (PTE) Ltd

Full-time

Join Pacific International Lines (PIL) as a Customer Service Executive!

With over 55 years of leadership in the global shipping industry, Pacific International Lines is seeking proactive individuals to enhance customer satisfaction and handle shipping solutions. As the primary point of contact for our customers based in Jeddah, you will ensure exceptional service by managing bookings, documentation, and resolving issues efficiently.

Key Responsibilities:

Respond to customer inquiries via phone, email, and in-person, ensuring accuracy and professionalism.
Handle escalation inquiries and complaints to ensure effective resolution.
Manage booking creation and amendments, processing change of destination requests.
Coordinate with internal departments for issue resolution and service quality improvement.
Prepare reports related to customer service activities and shipment performance.

Qualifications:

Bachelor’s degree in Business, Logistics, or a related field.
A minimum of 3 years of experience in customer service within shipping or logistics.
Strong communication, problem-solving, and organizational skills.
Proficiency in Microsoft Office and logistics systems.

Why Join Us?
Be part of a global carrier that focuses on sustainability and innovation. Enjoy opportunities for professional growth and be involved in a collaborative environment.

Application Process: To apply, submit your resume in English outlining your qualifications and experience.

2-5 years

Riyadh

14 days ago

Customer Services Specialist

📣 Job Ad

CsMena

Full-time

Join Our Team as a Customer Service Representative!
CsMena is a prominent provider of communication management services based in Riyadh, Saudi Arabia. We pride ourselves on delivering high-quality outsourcing services, particularly in call center operations. Join our dedicated team that is committed to ensuring exceptional service for clients across various sectors such as e-commerce, healthcare, telecommunications, and hospitality.

Role Overview:
This full-time, on-site position involves managing both incoming and outgoing calls, promptly resolving customer queries, and ensuring overall customer satisfaction through excellent service.

Key Responsibilities:

Handle customer inquiries via phone.
Manage complaints effectively and provide resolutions.
Perform administrative tasks as required.
Ensure customer satisfaction and loyalty.

Qualifications:

Proficiency in English (B1 - C1).
Strong customer service and customer support skills.
Effective communication and interpersonal abilities.
Capability to multitask and work under pressure.
A minimum of 1 year of experience in customer service.
Willingness to work shifts (24/7).

Join CsMena and help us continue to provide top-tier customer service in a dynamic work environment!

2-5 years

Riyadh

23 days ago

Customer Services Specialist

📣 Job Ad

dawaak medical clinic

Full-time

About the Role:
As a Customer Service Specialist at Dawaak Medical Clinic, you will play a pivotal role in ensuring customer satisfaction. You will be responsible for direct support and assistance to customers interacting with the clinic. This position involves addressing inquiries, resolving issues, providing advice on products and services, and ensuring complete customer satisfaction.

Key Responsibilities:

Respond to customer inquiries and provide support.
Resolve customer issues promptly and effectively.
Advising customers on products and services.
Act as a bridge between the company and customers, reflecting a positive image of the clinic.

0-1 years

Riyadh

23 days ago

Customer Services Specialist

📣 Job AdNew

Ninja 🥷🏽 نينجا

Full-time

Join Our Team as a Customer Service Specialist!
At Ninja, we pride ourselves on providing swift and reliable customer support. We are looking for a Customer Service Specialist to join our dynamic team in Riyadh. In this role, you will deliver exceptional support via chat channels, ensuring a smooth and positive customer experience.

Responsibilities:

Provide fast and accurate customer support through chat channels.
Respond to inquiries and resolve issues promptly.
Ensure a seamless and positive customer experience.

Requirements:

Previous experience in customer service or chat support (preferred).
Strong written communication skills.
Fast and accurate typing skills.
Ability to multitask and manage multiple chats.
English language skills (at least intermediate level).
High school diploma or bachelor's degree (preferred).
Training or certifications in customer service are a plus.

Join us at Ninja where every delivery is an adventure, and help us create memorable customer experiences!

2-5 years

Riyadh

2 days ago

Customer Services Specialist

📣 Job AdNew

Po ONE

Full-time

Join Po ONE as a Luxury Customer Experience Specialist!
We are looking for dedicated professionals to provide exceptional service and expertise in niche perfumes. As a part of our team, you will play a vital role in enhancing customer satisfaction and loyalty.

Responsibilities:

Greet customers and provide accurate consultations and information about niche perfumes.
Respond to inquiries promptly.
Professionally manage orders and complaints, ensuring customer satisfaction.
Build long-term relationships with customers.
Stay updated on the latest releases and fragrance components.

Requirements:

Strong communication skills and excellent customer service.
Presented in a polished and professional manner.
A passion for perfumes, especially niche varieties.
Proficient in computer use and CRM systems.

Benefits:

Fixed salary plus incentives.
Professional training on niche perfumes.
Professional work environment.
Opportunities for career development and growth.

0-1 years

Riyadh

2 days ago

Customer Services Specialist

📣 Job AdNew

Rozitaa | روزيتا

Full-time

Company Description
Rozitaa | روزيتا is more than just a flower and gift delivery platform. Known for its unwavering commitment to providing unique experiences, Rozitaa understands the importance of timely delivery, especially during special occasions. We ensure gifts are delivered on time, guaranteeing satisfaction and memorable experiences.

Role Description
This is a full-time, on-site role for a Customer Service Representative located in Riyadh. The Customer Service Representative will manage customer interactions with professionalism and empathy, handle inquiries through phone and digital channels, and resolve issues promptly to ensure a delightful customer experience. The role requires working closely with the operations team to monitor order flow, coordinate delivery updates, and ensure that each customer’s needs are properly accommodated. Strong teamwork, adaptability, and exceptional communication skills are essential for success in this position.

Qualifications
- Proven skills in Customer Support and Customer Service
- Ability to enhance Customer Satisfaction and manage overall Customer Experience
- Strong Phone Etiquette and excellent verbal communication skills
- Effective Problem-Solving abilities with a customer-first mindset
- Strong persuasion and negotiation skills to guide customers and provide suitable solutions
- Proficiency in English and French (verbal and written); Arabic is a plus
- Previous experience in a customer-facing role is preferred
- Excellent interpersonal, organizational, and time-management skills

2-5 years

Riyadh

3 days ago

Customer Services Specialist

📣 Job AdNew

Motmaen Medical Service Co. شركة مطمئن للخدمات الطبية

4,000 - 5,000 / Month

Full-time

Job Offer - Customer Service Specialist

Mutma'in Company for Home Medical Services is pleased to announce the availability of a job opportunity as a Customer Service Specialist. We are looking for qualified and professional candidates to join our distinguished team.

Tasks and Responsibilities:

Receiving customer calls and responding to inquiries efficiently and politely.
Coordinating home medical service requests and scheduling visits.
Following up on customer cases and ensuring their satisfaction with the quality of service provided.
Recording data and updating customer information in the electronic system.
Dealing with complaints and feedback and resolving them or escalating them to management when necessary.
Continuously communicating with medical teams to ensure requests are executed on time.
Confirming appointments and reminding customers of scheduled services.
Adhering to company policies and maintaining the confidentiality of customer data.

Basic Requirements:

Excellent communication skills and the ability to deal with various customers.
Proficiency in using computers and communication programs.
The ability to work under pressure and manage time.
Previous experience in customer service or the medical field is preferred.

Benefits:

Competitive salary.
Professional work environment.
Training and qualification as needed.
Opportunities for career development.

2-5 years

Riyadh

3 days ago

Customer Services Specialist

📣 Job Ad

Healthy Clinics

Full-time

Join Our Team!
We are a medical complex located in the north of Riyadh, seeking qualified candidates for the following positions:

موظفين خدمة عملاء: - Open to Saudi nationals.

Please send your CV to the provided email and include the job title in the subject line.

2-5 years

Riyadh

9 days ago

Customer Services Specialist

📣 Job Ad

Flag for financing

Full-time

Unique job opportunity at Raya Financing Company
Raya Financing Company announces the availability of new job opportunities for the position of (Customer Service Representative) in Riyadh. You will be responsible for providing a distinctive customer service experience and supporting customers during their interactions with the branch.

Main Responsibilities:

Welcoming customers and assisting with all financing inquiries.
Providing guidance and recommendations to customers based on their needs.
Accurately processing financing applications and related documents.
Coordinating with operations teams to ensure timely delivery of vehicles.
Professionally and swiftly resolving customer issues.
Maintaining accurate and up-to-date records.
Collaborating with internal teams to enhance customer satisfaction.
Staying updated on the latest products and providing accurate information to customers.

Required Qualifications and Experience:

High school diploma or higher.
Proven experience in a customer service role, preferably in the automotive or financing sector.
At least one year of customer service experience.
Excellent verbal and written communication skills.
Ability to solve problems and make decisions quickly.
Basic computer skills.

Application Method:
Applications are now open from 2025/11/13 and will close on 2025/11/30. Interested candidates should send their CV to the email address, mentioning the job title and city in the subject line.

2-5 years

Riyadh

23 days ago

Customer Services Specialist

📣 Job Ad

Lumi | لومي

Full-time

Join Our Team as a Customer Service Officer!

We are excited to announce an opportunity for a highly motivated Customer Service Officer to join our NEOM branch at Lumi. If you are passionate about delivering exceptional customer service and thrive in a fast-paced environment, this role is perfect for you.

Responsibilities:

Manage customer service operations at the branch, which includes coordinating vehicle arrangements.
Oversee the preparation and inspection of returned vehicles to ensure compliance with company standards.
Respond promptly to customer inquiries and resolve any issues that arise in accordance with corporate guidelines.
Support the Branch Manager in scheduling vehicle deliveries based on business needs.
Collaborate with operations staff to ensure a seamless service experience for all customers.
Maintain accurate records and provide essential reports as required.

Requirements:

A Diploma or Bachelor’s degree in Business Administration, Public Relations, or a related field.
1-2 years of relevant experience in customer service, preferably within the car rental industry.
Excellent interpersonal and communication skills, both verbal and written.
Strong organizational skills with a keen attention to detail.
Fluency in both Arabic and English is essential.
Familiarity with CarPro or similar systems is an advantage.
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).

Why Join Us?

A chance to work with leading government, semi-government, and corporate clients.
Opportunities for career growth and professional development in a dynamic industry.
Work in a collaborative environment backed by experienced professionals.
Engage in meaningful work that has a real impact on shaping the future of mobility solutions.

If you are a motivated professional excited about delivering excellent customer service, apply now and be an essential part of our growing team!

2-5 years

Tabuk

13 days ago

Customer Services Specialist

📣 Job AdNew

Emdad By Elm

Full-time

About the Role:
The Service Customer Specialist is a pivotal mid-career role dedicated to enhancing customer satisfaction and loyalty by delivering exemplary service to clients engaging with the organization. This position focuses on cultivating a welcoming and professional environment, ensuring that customers receive comprehensive support, informed guidance, and reliable insights regarding services offered.

Key Responsibilities:

Greet customers with warmth and professionalism upon entry, establishing a positive first impression.
Actively listen to customer inquiries while delivering prompt, accurate, and relevant information concerning the organization’s services.
Direct customers towards the organization's services that meet their requests and needs.
Address and resolve customer issues quickly and efficiently to ensure high customer satisfaction standards.
Prepare and generate concise reports in Excel to track customer inquiries and performance metrics.
Develop and present visually impactful PowerPoint presentations for internal teams and customers.
Collaborate effectively with team members to refine customer service protocols.
Maintain an organized workspace that reflects the organization’s dedication to customer service excellence.
Utilize CRM tools to document customer interactions and evaluate engagement effectiveness.
Gather and analyze insights from customer experiences to identify trends for service improvement.

Requirements:

Minimum 5-7 years of experience in customer service or client-facing roles.
Proficient in Microsoft Excel and PowerPoint.
Excellent verbal and written communication skills.
Proven track record in managing customer relationships.
Strong organizational skills and ability to prioritize tasks in a fast-paced environment.
High adaptability and resourcefulness in unforeseen challenges.
Cultural sensitivity and adaptability in communication.

About the Company:
Emdad By Elm, established in 2014, specializes in business solutions, aiming to enhance growth and productivity for individuals and organizations through high-quality services.

2-5 years

Taif

6 days ago

Customer Services Specialist

📣 Job Ad

KunSports

Full-time

Join our team as a Customer Service Specialist!
We at a sports company spread the spirit of activity and vitality in our community. We are looking for passionate individuals about customer service to join our team in Al-Qassim, where they must have the ability to communicate effectively with customers and provide excellent support.

Responsibilities:
Providing support to customers and answering their inquiries.
Effectively communicating with customers to ensure their satisfaction with the services provided.
Handling customer requests and resolving issues quickly and effectively.