Customer services specialist Jobs in Saudi Arabia

Customer Service Representative Job at Antivaat Plus
A leading organization specialized in the healthy meals industry announces a job vacancy in the city of Jeddah. We are looking for a Customer Service Representative to join our team.

Responsibilities:
- Provide support and service to customers efficiently.
- Respond to customer inquiries and handle complaints.
- Contribute to improving customer experience.

Qualifications:
- Previous experience in the same field of no less than one year.
- Must be from the city of Jeddah.

Educational Qualifications:
- Bachelor's degree is required.

If you meet the requirements, please send your CV to the mentioned email with the job title in the subject line.

We are looking for a Customer Success Agent!

We need a Customer Success Agent to ensure a smooth and successful experience for customers and freelancers on the "Bashnoor" platform. This role focuses on daily project monitoring, messages, and proposals, reducing cancellation cases, increasing closure rates, and providing accurate reports to support continuous improvement.

Main Responsibilities:

• Review new projects daily and ensure clarity of descriptions and required skills.
• Analyze project cancellation cases and communicate with clients to reactivate them when possible.
• Follow up on projects ready for closure and coordinate with clients to finalize them.
• Monitor communication between clients and freelancers, and intervene when necessary.
• Invite suitable freelancers for projects without proposals.
• Communicate directly with clients daily to increase closure rates and encourage repeat purchases.
• Resolve freelancers’ issues and provide support for smooth workflow.
• Track and follow up on technical tickets with the development team.
• Prepare daily reports covering projects, messages, proposals, clients, tickets, and recommendations.
• Participate in regular daily and weekly/monthly meetings.

How to apply:
Apply now and be part of building long-term customer success with us!

Join our team at Simat Consulting and Development as a Customer Service Specialist and Business Coordinator!
We are looking for an enthusiastic individual to join our team and provide the highest level of service to our clients. If you have at least a year of experience and are capable of using Microsoft Office programs, we welcome you!

Requirements:

• At least a year of experience in customer service.
• Located in the city of Dammam.
• Proficient in using Microsoft Office programs.

If you are interested, please send your CV.

Customer Service Employee Job
We at Meeras Contracting Projects Center are looking for a customer service specialist to join our team in Riyadh. We are committed to providing an excellent customer service experience for our contractors and clients.

Responsibilities:

• Receive and follow up on customer and contractor inquiries via phone, WhatsApp, and email.
• Follow up on all projects registered on the platform and ensure they are progressing correctly.
• Coordinate between the client and the contractor from the moment the order is registered until the project is completed.
• Follow up on contractor requests (subscriptions, proposals, technical inquiries).
• Manage client and contractor complaints and work on finding quick solutions.
• Document all notes and requests in the system (CRM).
• Submit periodic reports on active projects and client status.
• Contribute to enhancing customer experience and building their trust in the platform.

Requirements:

• Saudi nationality (preferred).
• Diploma or Bachelor's degree in Business Administration, Marketing, or a relevant field.
• At least one year of experience in customer service or project management.
• High communication and problem-solving skills.
• Proficiency in using computers, Office programs, and Customer Management Systems (CRM).
• Able to work under pressure and manage multiple parties at the same time.

Benefits:

• Competitive salary + allowances (based on experience).
• Monthly incentives linked to performance.
• Ongoing training and qualification on platform systems.
• Opportunities for career development and advancement.
• Professional and supportive work environment.

Customer Service Employee Job
At Miras Contracting Projects Center, we are looking for a specialist in customer services to join our team in Riyadh. We are committed to providing an excellent customer service experience for our contractors and clients.

Responsibilities:

• Receiving and following up on customer and contractor inquiries via phone, WhatsApp, and email.
• Following up on all registered projects on the platform and ensuring they are progressing correctly.
• Coordinating between the client and the contractor from the moment the order is recorded until the project's closure.
• Following up on contractors' requests (subscriptions, proposals, technical inquiries).
• Managing customer and contractor complaints and working to find quick solutions.
• Documenting all notes and requests in the system (CRM).
• Raising periodic reports on active projects and customer status.
• Contributing to improving customer experience and enhancing their trust in the platform.

Requirements:

• Saudi nationality (priority).
• Diploma or Bachelor's degree in Business Administration, Marketing, or a relevant field.
• At least one year of experience in customer service or project management.
• High communication and problem-solving skills.
• Proficiency in using computers, Office programs, and customer management systems (CRM).
• Ability to work under pressure and handle multiple parties at the same time.

Benefits:

• Competitive salary + allowances (based on experience).
• Monthly incentives linked to performance.
• Continuous training and qualification on the platform's systems.
• Opportunities for career development and promotion.
• Professional and supportive work environment.

Customer Service Employee Job
We at Meeras Center for Contracting Projects are looking for a customer service specialist to join our team in Riyadh. We are committed to providing an excellent customer service experience for our contractors and clients.

Responsibilities:

• Receiving and following up on inquiries from customers and contractors via phone, WhatsApp, and email.
• Monitoring all projects registered on the platform and ensuring they are progressing correctly.
• Coordinating between the client and the contractor from the moment of order registration until project closure.
• Following up on contractor requests (subscriptions, offers, technical inquiries).
• Managing client and contractor complaints and working to find quick solutions.
• Documenting all notes and requests in the system (CRM).
• Submitting periodic reports on active projects and client status.
• Contributing to improving customer experience and enhancing their trust in the platform.

Requirements:

• Saudi nationality (preferred).
• A diploma or bachelor's degree in business administration, marketing, or a related field.
• At least one year of experience in customer service or project management.
• High communication skills and problem-solving abilities.
• Proficiency in using computers, office programs, and customer management systems (CRM).
• Ability to work under pressure and deal with multiple parties simultaneously.

Benefits:

• Competitive salary + allowances (based on experience).
• Monthly incentives linked to performance.
• Continuous training and qualification on platform systems.
• Opportunities for career development and advancement.
• Professional and supportive work environment.

Job Description - Sales Representative
The sales representative acts as the front face of the showroom, receiving customers and presenting products professionally, completing sales transactions, and managing payment processes accurately. The candidate must possess politeness, persuasive abilities, and attention to detail.

Main Job Responsibilities

• Welcoming customers in a polite and professional manner.
• Understanding customer needs and suggesting suitable products.
• Providing accurate information about products, prices, and delivery times.
• Preparing invoices and following up with customers until the sale is completed.
• Achieving monthly sales targets and contributing to the success of the showroom.
• Maintaining the arrangement and cleanliness of the display and products.
• Executing all cash transactions and card payments accurately.
• Issuing invoices and managing exchanges or returns according to company policy.
• Reconciling and closing the day's sales and providing daily financial reports.
• Maintaining the confidentiality of financial information and cash transactions.
• Updating customer data and assisting in after-sales services.
• Coordinating with the delivery and logistics department regarding orders.
• Contributing to periodic inventory counts.
• Raising feedback or complaints to direct management.

Required Qualifications and Skills

• Nationality: Saudi
• Languages: Arabic (Fluent), English (Intermediate to Fluent)
• Minimum requirement: High school diploma or equivalent.
• Previous experience in sales or cashiering (preferably in furniture showrooms).
• High communication skills and a neat professional appearance.
• Ability to use computers and sales programs.

Salary Benefits

• Basic Salary: 3,750
• Housing Allowance (25%): **
• Transportation Allowance (10%): 375
• Total Monthly: 5,**

Join the Play Cinema team as a Customer Service Specialist!
Do you want to work in a dynamic and fun environment? We are looking for an enthusiastic and committed person to join our team in Dhahran. As a Customer Service Specialist, you will be responsible for meeting our customers' needs and ensuring a great experience for them.

Tasks and Responsibilities:

• Welcoming and serving customers with high quality.
• Working at the cashier.
• Preparing popcorn, nachos, and beverages.
• Switching between different tasks as needed.
• Committing to seriousness and discipline in work performance.

Conditions:

• The applicant must be of Saudi nationality.
• Seriousness and commitment to work hours.
• Willingness to start immediately.

Benefits:

• Total salary: 4,500 Riyals without insurance deductions.
• Additional incentives.
• One day off in the middle of the week.

Note: Please read the tasks and conditions carefully before applying, as we take hiring seriously.