Ecommerce manager Jobs in Saudi Arabia

1. Effective communication with potential clients from the database and those coming from marketing campaigns via phone, WhatsApp, and email.
2. Understanding clients' security needs and offering appropriate security solutions and products (such as surveillance cameras, alarm systems, access control devices, etc.).
3. Turning inquiries into actual sales through continuous follow-up and persuasive presentations.
4. Preparing quotes and proposals for clients and negotiating to close deals.
5. Building strong and sustainable relationships with clients to ensure their satisfaction and loyalty.
6. Updating the customer database (CRM) and documenting all interactions and progress along the sales path.
7. Achieving monthly and quarterly sales targets.
8. Contributing to identifying sales growth opportunities and expanding the customer base.
9. Collaborating with the marketing team to provide feedback on lead quality and improve attraction strategies.

• At least [2 years] of experience in inside sales or telephone sales, with a proven track record of achieving targets.
• Proven experience in converting potential customers (leads) into actual sales through digital communication channels (phone, WhatsApp, email).
• Experience in security device sales, surveillance systems, or related sectors is strongly preferred.
• Excellent negotiation and persuasion skills.
• Strong active listening skills and ability to accurately understand customer requirements.
• Proficiency in using Customer Relationship Management (CRM) software.
• Fluency in Arabic and English (both spoken and written).
• Ability to work independently and as part of a team.
• Ability to handle pressure and achieve targets.
• A diploma or bachelor's degree in business administration, marketing, or a related field (or equivalent work experience).

• Initiative and self-motivation.
• Organized and detail-oriented.
• Flexibility and ability to adapt to changes.

Car Rental Employee (Duties and Responsibilities)

·       Customer Reception:

1.      Welcoming customers and providing assistance upon their arrival at the car rental office.

2.      Ensuring understanding of customer needs and specific requirements to choose the appropriate vehicle.

·       Completing administrative procedures:

1.      Assisting customers in filling out necessary forms and completing requirements for car rentals.

2.      Ensuring that all paperwork and documentation are complete, including insurance, driver’s license, and credit cards.

·       Giving instructions about the car:

1.      Explaining the features of the rented car (controls, systems, fuel, etc.).

2.      Ensuring that customers know how to use the car correctly and safely.

·       Car Inspection:

1.      Inspecting the rented car with the customer to ensure its condition before and during delivery.

2.      Documenting any pre-existing damages on the car and ensuring the customer is not held liable for prior damages.

·       Managing Rental Schedule:

1.      Monitoring the reservation status and ensuring availability of cars at the specified time.

2.      Verifying pickup and return dates and providing customers with guidance regarding return times.

·       Collecting Payments:

1.      Processing payments from customers, including additional fees or specific insurances.

2.      Providing customers with receipts for financial transactions.

·       Providing Ongoing Support:

1.      Handling inquiries and complaints related to cars or service.

2.      Providing prompt and effective solutions to issues related to rented cars.

·       Compliance with Policies and Procedures:

1.      Ensuring compliance with all company policies regarding rentals, including traffic laws and safety regulations.

2.      Following routine procedures for delivering and receiving cars, and ensuring regular maintenance of vehicles.

·       Marketing and Special Offers:

1.      Promoting special offers and additional services to customers.

Tasks and Responsibilities:

• Managing and coordinating schedules and meetings.

• Receiving phone calls and directing them to the relevant departments.

• Preparing and writing official correspondence, reports, and presentations.

• Organizing and archiving files and documents in an organized and confidential manner.

• Welcoming visitors and providing hospitality and organizing their appointments.

• Organizing and booking travel and transfers when needed.

• Ensuring that office supplies are available and organizing the necessary requests.

• Preparing meeting minutes and distributing them to the concerned parties.

• Performing any other tasks assigned by the direct manager.

Required Qualifications:

• Diploma degree in management, secretarial, or any related field.

• Previous experience of not less than [12] years in the field of secretarial or administrative support.

• Proficiency in using Microsoft Office programs (Word, Excel, Outlook, PowerPoint).

• Strong communication skills.

• Ability to organize time and adhere to deadlines.

• High interpersonal skills and confidentiality in work.

• English language skills in speaking and writing.

• Communicate with customers to respond to their inquiries and follow up on reservations and rented vehicles.
• Assist customers in selecting a vehicle that meets their needs based on multiple factors such as price and vehicle size.
• Inform customers of any damage to the car before renting it.
• Prepare rental contracts while providing advice on vehicles and optional addons according to the customer's needs.
• Effectively manage vehicle maintenance and inventory.
• Process payments related to credit cards and prepare bank deposits.
• Collect rental fees from customers using various payment methods.
• Open and close rental contracts in the system according to company policies.

• Track mechanical diagrams and determine diagnostic procedures.
• Diagnose failures and estimate maintenance needs.
• Follow up on repair procedures and ensure the accuracy of equipment performance.
• Implement preventive maintenance programs and prepare work reports.

• Develop lesson plans according to curriculum topics and educational objectives.
• Select resources and design educational materials.
• Deliver individual and group lessons and facilitate discussions.
• Prepare tests and homework and manage student grades.
• Advise students to improve their competencies and address their needs.

• Bachelor's degree in English.
• 1 year of practical experience in teaching foreign languages.
• Ministry of Education approval.

• Analyze project elements and events, set plans and timelines, and monitor their implementation.
• Prepare cash flow programs and analyze expected risks.
• Review and modify stages of adjustment and prepare documents and reports specialized in project management.

• Prepare the necessary material and human resources to implement the project.
• Prepare a cash flow schedule that corresponds to the sequence of event implementation.
• Review implementation and compare it to the planned program.
• Prepare reports and provide appropriate recommendations.

• Bachelor’s degree in Management Information Systems, Information Technology, or Network Engineering Technology.
• Project Management Professional (PMP) certification preferred.
• Proficiency in both Arabic and English at an advanced level.

If you are looking to join a dynamic work environment characterized by professionalism, do not hesitate to apply!

• Implement administrative instructions and follow up on the decisions of the direct manager.
• Open and sort mail and distribute it to the relevant parties.
• Complete office work, and respond to inquiries and phone calls.
• Organize meetings and record their minutes.

• Bachelor's degree in Business Administration or Executive Secretarial.
• At least two years of practical experience.
• Fluency in Arabic and English.