Guest services associate Jobs in Saudi Arabia

Join Esnad Contracting as an Assistant Engineer!
We are seeking a highly motivated individual to support technical and commercial operations in the UAV/Drone – Defense/Aerospace sector. This role involves coordinating pricing, preparing technical and commercial offers, and collaborating with internal teams to ensure all requirements are met.

Key Responsibilities:

• Support the preparation of technical and commercial proposals.
• Work closely with engineering teams to define product specifications and cost estimates.
• Follow up on client requests and proposals until purchase orders are finalized.
• Assist sales teams with the technical and commercial aspects of client engagements.
• Ensure compliance with sector-specific standards and requirements.

Requirements:

• Diploma or higher in Military, Aerospace, or any related technical/engineering field.
• Minimum of 8 years of practical experience in defense, aerospace, or preparing technical/commercial proposals.
• Strong knowledge of technical systems and products.
• Proficient in English.
• Saudi nationality is required.

Skills:

• Ability to prepare and review technical and commercial proposals with high accuracy.
• Cost analysis and pricing estimation skills.
• Professional communication skills with internal teams and clients.
• Strong organizational and multitasking abilities.
• Attention to detail and compliance with corporate procedures.
• Proficient in Microsoft Office applications.

Join Sebsco as a Sales Assistant and be part of a dynamic team dedicated to serving the Oil & Gas, Energy, and Industrial sectors.

Key Responsibilities:

• Identify, qualify, and develop EPC project leads within varied sectors across Saudi Arabia.
• Build and maintain strong relationships with end users, EPC contractors, consultants, and procurement teams.
• Manage the full sales cycle including lead generation, RFQ/RFP handling, proposal submission, and contract award.
• Coordinate with various internal teams to ensure accurate proposals.
• Support project kickoff and delivery by ensuring scope clarity and stakeholder coordination.
• Track opportunities and maintain accurate sales reporting with ERP/CRM systems.
• Conduct market intelligence and share actionable insights.
• Ensure compliance with company policies and Saudi regulations.

Requirements (Must-Have):

• 2-4 years of sales/business development experience in EPC projects.
• Experience in the Saudi market (client-facing or tender exposure).
• Valid Saudi driving license and readiness for frequent travel.
• Strong knowledge of ERP systems and Microsoft Office.
• Proven ability to manage proposals and negotiations.
• Good communication and stakeholder management skills.

Preferred / Advantage:

• Experience with major companies like Saudi Aramco and SABIC.
• Familiarity with construction project sales.
• Understanding of contract basics.

Location: Saudi Arabia (site visits as required)
Travel: Frequent within KSA
Employment Type: Full-time

Join Our Team as a Digital Content Creator!

Yousef Fouad Zuhairi is committed to pioneering the delivery of excellent, professional services with a focus on credibility and surpassing customer expectations. We aim to provide advanced, smart services and solutions paired with excellent products, ensuring customer satisfaction while enhancing society.

Role Overview:
This is a full-time hybrid position for a Digital Content Creator based in Jeddah. The role allows flexibility for some remote work and involves creating engaging digital content across various platforms.

Key Responsibilities:

• Create engaging digital content tailored for various platforms.
• Design and implement content strategies.
• Manage and maintain digital media channels.
• Collaborate with teams to develop creative campaigns.
• Conduct thorough research to align content with the company’s mission and vision.

Qualifications:

• Strong skills in content creation, copywriting, and visual storytelling.
• Proficient in digital marketing tools and social media management.
• Experience in content strategy development.
• Editing and proofreading proficiency to ensure high standards.
• Excellent communication and collaboration skills.
• Familiarity with graphic design tools like Adobe Creative Suite is a plus.
• Ability to manage multiple projects in a fast-paced setting.
• Bachelor's degree in Marketing, Communications, Media, or a related field is preferred.

Assistant Manager in Beitunia
Beitunia Company is looking for an Assistant Manager to join the team and contribute to supporting daily management and improving operational processes.

Job Responsibilities:

• Assist the manager in supervising daily operations and organizing tasks.
• Follow up on the implementation of administrative plans and ensure adherence to procedures.
• Coordinate between different departments and facilitate communication.
• Prepare periodic reports and submit them to management.
• Contribute to solving administrative problems and supporting the team.

Requirements:

• Experience of no less than two years in management or a related field.
• High organizational and communication skills.
• Ability to work under pressure and take responsibility.
• Proficiency in using computers and office software.
• Preferably someone with leadership spirit and good time management.

We are a contracting company for the establishment of Hajj camps in the area of Arafat and Mina, and we have contracts and need a project manager.

Job Purpose

Managing and activating the social media channels for a company specializing in hotel bookings in Makkah and Madinah in a way that serves sales, generates demand, and supports customer service, through organized content, seasonal campaigns, and turning interactions into inquiries and actual bookings, not just views.

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Role Scope

• The role is operational + analytical, not just creative.

• Works directly with:

  • Reservation Management

  • Customer Service (WhatsApp)

  • Paid Advertising

• Focuses on Makkah & Madinah Hotels + Seasons.

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Key Responsibilities

1. Channel Management

• Managing accounts:

  • Snapchat 

  • Tiktok

  • Instagram

  • X (Twitter)

• Scheduling content according to:

  • Seasons (Ramadan – Umrah – Holidays)

  • Enriching and educational content

• Maintaining the tone and identity of the company (professional, reliable, not overly promotional).

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2. Revenue-Oriented Content

• Producing content that serves:

  • Proximity to the holy mosque

  • Views

  • Economic options

  • Early booking

• Linking all content to:

  • Clear Call to Action (WhatsApp / Link)

  • Scenario of expected questions from the customer

• Working with the team to ensure:

  • Content matches real capabilities

  • Not creating misleading expectations.

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3. Managing Seasonal Campaigns

• Preparing content plans for:

  • Ramadan

  • The last ten days

  • Hajj

  • Peak seasons

• Recycling successful content.

• Supporting advertising campaigns with consistent content.

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4. Integration with Customer Service

• Coordinating with the WhatsApp team to ensure:

  • Responses are consistent with posted messages

  • Knowing the most frequently asked questions coming from social media

• Suggesting improvements for:

  • Automated responses

  • Welcome messages

  • Customer journey pathways.

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5. Analysis and Performance Measurement

• Tracking indicators such as:

  • Number of inquiries from each platform

  • Type of customers (serious / curious)

  • Top converting content

• Preparing brief reports:

  • Weekly (operational)

  • Monthly (analytical)

• Providing actionable recommendations (stop / enhance / modify).

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KPIs

• Number of inquiries via WhatsApp from social media

• Cost per inquiry (including ads)

• Real engagement rate (not just Views)

• Content that led to actual bookings

• Adhering to the schedule and seasons

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Required Skills

Core Skills

• Deep understanding of social media platforms (especially Snapchat).

• Clear Arabic writing suitable for the religious/spatial context.

• Ability to convert information into short and compelling content.

• High organization and scheduling.

Analytical Skills

• Reading Insights

• Linking performance to sales

• Understanding the customer journey from content → WhatsApp → Booking

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Preferred Experience

• Experience in:

  • Tourism / bookings / hotels / Makkah

• Working with sales or customer service teams.

• Previous experience with seasonal content.

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What this job is NOT

• ❌ This is not a "content creator only" job.

• ❌ This is not a general trends job.

• ❌ This is not a personal account or Influencer.

Join Aljomaih Energy & Water Company as a Financial Manager!
We are a prominent leader in the utility and infrastructure sectors, dedicated to empowering sustainable progress in Saudi Arabia and beyond.

Your Role:
As a Financial Manager, you will be responsible for setting up and managing the financial operations of our Operations & Maintenance (O&M) company. You will handle key financial functions which include budgeting, cost control, reporting, and compliance with relevant local regulations. You will work closely with auditors and project teams ensuring seamless financial operations.

Key Responsibilities:

• Establish and manage the financial operations on-site for the O&M company.
• Develop and monitor accounting, budgeting, and cost control systems to meet project requirements.
• Ensure compliance with local tax, labor, and regulatory requirements.
• Manage cash flow and provide financial reports to the General Manager.
• Act as the point of contact for internal and external auditors.
• Coordinate with finance teams during project handovers and manage procurement finance processes.
• Provide regular financial KPIs and performance dashboards.
• Engage with the client on financial matters as necessary.

Required Qualifications:

• Degree in Finance, Accounting, Economics, or a related field.
• Professional certification (ACCA, CPA, CMA) preferred.
• 5-7 years of relevant finance experience, ideally in O&M companies or the water sector, particularly in remote or emerging market contexts.
• Strong budgeting, cost control, and financial management skills.
• Experience with ERP systems and budgeting software.
• Proficiency in English and Arabic is mandatory.

If you meet these qualifications and are ready to embark on an exciting journey with us, we encourage you to apply!

Join Burjline Builders as a Waiter/Waitress!

We are seeking a dedicated and friendly Waiter/Waitress to join our team. The ideal candidate will be responsible for providing outstanding dining service to our guests while ensuring a high-quality dining experience.

Responsibilities:

• Deliver exceptional wait service to ensure customer satisfaction.
• Take drink and food orders from guests accurately.
• Prepare tables with linens, silverware, and glasses for the next clients.
• Maintain cleanliness of the work area and dining area at all times.
• Collaborate with kitchen staff to ensure accurate and timely order delivery.
• Discuss daily specials and menu changes with restaurant staff.
• Follow health department regulations and maintain high standards of hygiene.

Requirements:

• Proven experience as a Waiter or Waitress.
• Excellent presentation and multitasking skills.
• Active listening and effective communication abilities.
• Team-oriented with a flexible approach to working shifts.
• Attentiveness and patience towards customers.

We welcome everyone to apply and become part of our vibrant team!

About the Role:
Join our dynamic team at Swissôtel Al Maqam, part of the prestigious Abraj Al Bait complex, situated near the holy Masjid Al Haraam. We are searching for an Administrative Assistant for our Culinary department, dedicated to providing exceptional service and support to ensure smooth operations.

Responsibilities:
- Provide professional, friendly, and engaging service.
- Oversee day-to-day operations of the Talent & Culture department.
- Manage office administration duties including correspondence, mail, photocopying, and supply ordering.
- Support and assist with staff events.
- Maintain a confidential filing system for various correspondence and regulations.
- Organize administrative systems and procedures.
- Coordinate all aspects of Culinary activities.
- Serve as a key information resource for the team.
- Adhere to departmental policies and safety standards.
- Perform additional duties as assigned.

Qualifications:
- Excellent interpersonal and communication skills.
- Ability to prioritize tasks in a busy environment.
- Capable of handling complex and confidential information discreetly.
- 1+ year of experience in a hotel environment.
- Bachelor's Degree or Hotel Management Degree preferred.
- Proficient in MS Word, Excel, PowerPoint, and Windows.
- Experience with Opera or related systems is a plus.
- Fluent in English with strong organizational skills and attention to detail.

Join us to contribute to the ongoing success of Swissôtel Hotels & Resorts, where every day brings new opportunities to grow and excel.

About the Role
As a Project Sales Engineer – HVAC Applied & VRV Systems, you will be based in Jeddah to drive Daikin’s project business across the Western Province by managing the full sales lifecycle of applied HVAC and VRV solutions. Working closely with consultants, contractors, and internal stakeholders, you will convert opportunities into profitable, well-executed projects. This role blends strong technical expertise with commercial leadership to deliver sustainable growth, customer satisfaction, and market leadership.

How You Will Make an Impact

• Promote and sell Daikin’s Applied HVAC and VRV/VRF solutions across the Eastern Province, focusing on large and complex projects.
• Achieve assigned sales bookings, invoicing, margin targets, and payment realization in line with business objectives.
• Generate new business by developing strong relationships with consultants, contractors, and sub-contractors.
• Review project enquiries and prepare competitive technical and commercial proposals in coordination with the Application team.
• Manage technical submittals and actively follow up on approvals with consultants, clients, and relevant authorities.
• Lead commercial and contractual negotiations, including pricing strategies and terms & conditions.
• Monitor market trends, competitor activity, and customer requirements to strengthen Daikin’s market position.
• Coordinate closely with Service teams to ensure effective after-sales support and long-term customer satisfaction.
• Maintain accurate and timely CRM updates, sales forecasts, and management reports.
• Conduct regular customer visits, site meetings, presentations, and technical demonstrations.
• Collaborate with internal teams (Sales, Application, Factory, Logistics, Finance) to ensure smooth project execution.
• Manage key accounts within DKSA in close coordination with Consulting Sales and Application teams.
• Oversee order processing, delivery schedules, and payment collection in line with agreed terms.
• Prepare monthly performance reports and actively participate in review meetings, driving corrective actions when required.
• Capture critical customer and market feedback and channel it into product development, production, and marketing teams.

What You Need to Succeed

• Bachelor’s degree in Engineering (Mechanical, Electrical, or related discipline).
• Minimum 5 years of experience in a similar role within the HVAC industry, with strong exposure to Applied HVAC and VRV/VRF systems.
• Proven track record of success in the KSA project market.
• Strong experience in handling commercial negotiations and contractual terms.
• In-depth product knowledge of Chillers (Centrifugal & Air-Cooled) and Airside products; solid VRV/VRF experience is highly preferred.
• Strong customer, account, and stakeholder management capabilities.
• Excellent negotiation, presentation, and communication skills.
• Analytical mindset with the ability to plan, prioritize, and drive results.
• Proficient in Microsoft Excel, PowerPoint, and other MS Office applications.
• Fluency in English (spoken and written); Arabic language skills are an added advantage.
• Knowledge of Daikin product range and the local HVAC market is a strong advantage.

Join Baytonia as an Stock Controller
We are seeking a dedicated professional to join our team as a Stock Controller, responsible for managing and monitoring inventory levels, ensuring data accuracy, and improving storage processes.

Key Responsibilities:

• Monitor inventory movements (incoming/outgoing) on a daily basis.
• Ensure actual balances match the system.
• Prepare periodic reports on inventory status, shortages, and excesses.
• Coordinate with procurement, warehouse, and sales departments.
• Conduct regular and surprise stock counts.
• Monitor stock levels to avoid shortages or surpluses.
• Adhere to company policies and procedures related to inventory.

Qualifications and Requirements:

• Minimum 2 years of experience in inventory control or management.
• Relevant qualification (Commerce, Business Administration, Logistics, or equivalent).
• Proficient in inventory management software and Excel.
• High accuracy and strong organizational and analytical skills.
• Able to work under pressure and meet deadlines.
• Good communication skills and ability to work within a team.

Join *** as a Branch Manager!
***, a leader in e-commerce and supply chain solutions, is seeking a dynamic Branch Manager to oversee operations in Mecca, Makkah.
Key Responsibilities:

• Develop annual plans and budgets while monitoring KPIs related to service delivery.
• Lead local teams including couriers and drivers, focusing on performance evaluation and talent development to enhance 'Saudization'.
• Ensure risk control and compliance, fostering relationships with local communities and government entities.

Qualifications:

• Bachelor’s degree or higher, preferably in logistics or management.
• At least 2 years of experience in operations management, with a history of leading teams of 10 or more.
• Proficiency in English and Arabic is required.

About **** ***, commonly known as JINGDONG, is renowned for its innovative supply chain-based technology and outstanding service provision. Recognized as the largest retailer in China by revenue, we are dedicated to enhancing lives through technology and maintaining our commitment to quality and customer satisfaction.

Join Our Team at Shangri-La Jeddah!
Located along the beautiful shores of the Red Sea, Shangri-La Jeddah offers a luxurious experience in one of the city's most prestigious hotels. We are excited to invite applications for the position of Housekeeping Supervisor, a role where you will contribute to maintaining our commitment to exceptional service and cleanliness.

Job Summary
As a Housekeeping Supervisor, you will work under the direct supervision of the Executive Housekeeper and SM-Housekeeping. Your key responsibilities will include overseeing all housekeeping activities, ensuring cleanliness and orderliness within the hotel. Here are some of the main tasks you will handle:

• Record and note items that require repairs and follow up accordingly.
• Submit recommendations for maintenance and equipment relocation to the Executive Housekeeper.
• Coordinate with Engineering for necessary repairs and follow up on outstanding work orders.
• Ensure compliance with grooming standards and cleanliness of equipment and areas.
• Assist in drafting the housekeeping duty roster based on peak periods.

What We Are Looking For
We seek candidates who meet the following criteria:

• Previous experience as a housekeeping supervisor in a five-star hotel.
• High proficiency in written and verbal English.
• Strong computer and effective training skills.
• Willingness to work extended duty hours.

Why Join Us?
You will work in a supportive environment that values your passion and encourages personal growth. We offer:

• Structured learning and development pathways.
• Competitive benefits and recognition programs.
• A diverse and inclusive workplace that values respect and collaboration.

We are an equal opportunity employer and welcome applications from all qualified candidates. Join us in creating unforgettable memories in the beautiful setting of Shangri-La Jeddah.

Join Rotana Hotels as a Housekeeping Supervisor!
We are currently seeking passionate and dynamic guest-focused Housekeeping professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.

Key Responsibilities:

• Supervise the team of Housekeeping Attendants towards achieving operational objectives.
• Prepare job assignments for Housekeeping Attendants.
• Issue keys and supplies to team members.
• Take note of VIPs, Do Not Disturb, and Sleep Out rooms and take appropriate action.
• Attend daily meetings and receive special instructions.
• Inspect cleaned areas to ensure cleanliness standards are met.
• Fill out reports and handle lost and found items.
• Train and assist Housekeeping Attendants and evaluate their performance.
• Assist with inventory management and ensure proper handling of housekeeping equipment.

Qualifications:
The ideal candidate should have a diploma or vocational training in hospitality along with previous supervisory experience within the Housekeeping Department. Good communication skills, problem-solving abilities, and computer literacy are essential. Experience with Opera is an advantage.

Skills and Competencies:

• Understanding Hotel Operations
• Effective Communication
• Planning for Business
• Supervising People
• Customer Focus
• Drive for Results

Join our team at Raffles Hotels & Resorts as a Reservations Specialist!

In this role, you will consistently offer exceptional, friendly, and engaging service to our guests while maximizing revenue through effective up-selling techniques. Your responsibilities include:

• Updating reservations to ensure a seamless check-in and check-out process.
• Promptly answering telephone and email inquiries, assisting guests regarding hotel facilities in an informative and helpful manner.
• Taking ownership of guest requests and ensuring follow-ups in accordance with hotel standards.
• Recommending property facilities and assisting guests with special requests.
• Booking room reservation requests and ensuring accurate information is entered into our systems.
• Performing other duties as assigned.

Qualifications:
We're looking for candidates who are computer literate in Microsoft Windows applications with the ability to work cohesively as part of a team. Your ability to focus on guest needs while remaining calm and courteous is essential. A guest-focused personality is required, and prior experience is an asset. Familiarity with Opera or similar property management systems is preferable along with strong interpersonal and problem-solving abilities. Fluency in both Arabic and English is necessary.

About Raffles Hotels & Resorts:
Founded in Singapore in 1887, Raffles Hotels, Resorts and Residences are renowned for their timeless elegance and remarkable service. At Raffles, we pride ourselves on fostering culture and supporting local communities through various initiatives. Join us in crafting memorable experiences for our guests!

Join us!
Namq Company | Namq Company is a leading company in the coffee field looking for an operations operator (cashier) for several cities in the Kingdom of Saudi Arabia.

Job Title: Cashier
Working Hours: 8 hours daily
Working Days: 6 days a week
Salary: 5100 Riyals before deductions for insurance
Work Environment: We provide a professional work environment with opportunities for development and career growth.

Requirements:

• Preferred to have a valid health card
• Previous experience in coffee shops

Join the workforce at Al-Awani Palace Company!
Al-Awani Palace Company, known for its leadership in the field of importing, exporting, and trading household items and electrical appliances, seeks to employ sales representatives (male and female) to work in its branches across the Kingdom.

Required Qualifications:

• High school diploma or equivalent.
• Diploma certificate.
• Bachelor's degree or higher.

Work Locations:

• Riyadh
• Al-Dawadmi
• Al-Zulfi
• Wadi Al-Dawasir
• Al-Majmaah
• Buraidah
• Unaizah
• Al-Rass
• Hail
• Tabuk
• Sakaka
• Dammam
• Khobar
• Al-Ahsa
• Hafar Al-Batin
• Al-Khafji
• Jubail
• Jeddah
• Mecca
• Medina
• Taif
• Al-Qunfudhah
• Abha
• Khamis Mushait
• Jazan
• Bisha
• Najran
• Mahail Asir
• Yanbu
• Arar
• Al-Qurayyat
• Sabya

Application Method: Apply through the link provided in the job announcement.