Housekeeper Jobs in Saudi Arabia

About the Role

Hyatt Place Al Ula is seeking an experienced Team Leader Housekeeping to support the upcoming opening of this new hotel. The hotel will feature 215 guestrooms, two food and beverage outlets, meeting space, a swimming pool, and a fitness center, catering to both leisure and business travelers. As the Team Leader Housekeeping, you will oversee daily cleaning activities, ensuring that guest rooms and public areas consistently meet Hyatt Place standards, and contribute to a clean, comfortable, and welcoming environment for all guests.

Key Responsibilities

• Supervise and coordinate the daily activities of housekeeping colleagues to ensure efficient operations.
• Inspect guest rooms, corridors, and public areas to ensure that cleanliness and presentation standards are meticulously maintained.
• Assist in assigning daily tasks to housekeeping staff and monitor their work performance to guarantee operational efficiency.
• Ensure that all housekeeping supplies, linens, and equipment are properly maintained and readily available for use.
• Support room readiness for guest arrivals and coordinate closely with the Front Office team to meet guest expectations.
• Train, guide, and support housekeeping colleagues to uphold service and quality standards.
• Report any maintenance issues promptly and follow up with the relevant departments to ensure timely resolution.
• Ensure strict compliance with all hygiene, safety, and established housekeeping procedures.
• Handle guest requests and address housekeeping-related concerns in a professional and timely manner.
• Support pre-opening housekeeping preparations and ensure operational readiness for the hotel's launch.

Qualifications and Requirements

• Previous experience in housekeeping operations within the hotel industry is required.
• Supervisory or team leadership experience in a housekeeping setting is preferred.
• Good knowledge of standard housekeeping procedures, cleaning standards, and effective room inspection practices.
• Strong organizational and time management skills are essential for managing daily tasks and staff.
• A keen attention to detail and a commitment to maintaining high-quality standards are necessary.
• The ability to work effectively and efficiently in a fast-paced environment is crucial.
• Good communication and interpersonal skills are needed to interact with colleagues and guests.
• Excellent English communication skills are required for effective interaction.

Required Skills

• Proficiency in Housekeeping Procedures and Cleaning Standards.
• Expertise in Room Inspection Practices.
• Strong Organizational and Time Management Skills.
• Excellent Attention to Detail.
• Effective Communication and Interpersonal Skills.

Work Environment and Experience

This is a full-time position based in Al Ula, Saudi Arabia. The ideal candidate will have 5-10 years of relevant experience in housekeeping operations, with a preference for supervisory or team leadership experience.

About the Role

Hyatt Place Al Ula is preparing for its upcoming opening in Saudi Arabia and is seeking a dedicated Public Area & Turndown – Rooms Housekeeping colleague. As an integral part of the housekeeping team, this role is essential for maintaining high standards of cleanliness and guest comfort, contributing to the hotel's reputation for excellence from its inception. The position supports both leisure and business travelers at the new property, which will feature 215 guestrooms, two food and beverage outlets, meeting spaces, a swimming pool, and a fitness center.

Key Responsibilities

• Maintain the cleanliness and presentation of all hotel public areas, including corridors, lobbies, restrooms, and back-of-house spaces, ensuring they meet hygiene and aesthetic standards.
• Execute evening turndown service in guest rooms according to established procedures, preparing rooms for overnight occupancy.
• Refresh guest room amenities, tidy rooms, and ensure overall guest comfort during turndown service.
• Respond promptly and effectively to guest requests related to housekeeping services.
• Identify and report any maintenance issues or safety hazards to the appropriate departments in a timely manner.
• Ensure the proper handling, use, and maintenance of all cleaning equipment and chemicals.
• Replenish necessary supplies in public areas and guest floors to ensure operational readiness.
• Uphold high standards of hygiene, safety, and cleanliness across all assigned areas at all times.
• Support pre-opening housekeeping setup activities and contribute to the hotel's operational readiness for launch.

Qualifications and Requirements

• Previous experience in housekeeping, public area cleaning, or turndown service is preferred, particularly within the hotel industry.
• Good knowledge of standard cleaning procedures and housekeeping standards.
• Strong attention to detail and a commitment to maintaining high standards of cleanliness and presentation.
• Ability to work efficiently and effectively in a fast-paced environment.
• Good time management and organizational skills to manage tasks effectively.
• Physical ability to perform all cleaning and turndown duties as required.
• Good communication and teamwork skills to collaborate effectively with colleagues and other departments.
• Excellent English communication skills, both verbal and written.

Required Skills

• Housekeeping
• Public Area Cleaning
• Turndown Service
• Attention to Detail
• Cleanliness and Presentation
• Time Management
• Organizational Skills
• Communication
• Teamwork
• English Communication

Work Environment and Details

This full-time position is based at the Hyatt Place Al Ula in Saudi Arabia. The role requires 0-1 year of experience, with preference given to candidates with prior experience in housekeeping or public area cleaning within the hotel industry. The work environment is dynamic and requires individuals who can manage tasks effectively and contribute to a team.

We are looking for a dedicated cleaner to join our team and contribute to maintaining a clean and organized work environment. Your main tasks will include maintaining the cleanliness of a confectionery laboratory and other facilities, collecting and safely disposing of waste, and assisting with cleaning-related tasks as needed. We offer a supportive work environment and opportunities for professional development.

About the Housekeeping Supervisor Role

Shangri-La Jeddah is seeking a dedicated Housekeeping Supervisor to join its team. This role is essential for maintaining the hotel's high standards of cleanliness, orderliness, and aesthetic appeal. Reporting to the Executive Housekeeper and SM-Housekeeping, the Housekeeping Supervisor will contribute to the daily operations of the Housekeeping department and the overall guest experience at this luxury property located on the Jeddah Waterfront along the Red Sea.

Key Responsibilities

• Record and note items requiring repair, ensuring follow-up actions are taken.
• Submit recommendations for painting, repair, furnishing, and equipment relocation to the Executive Housekeeper.
• Coordinate with the Engineering department for necessary repairs and maintenance, and follow up on work orders.
• Follow up on and re-check areas that have not been attended to within the acceptable timeframe.
• Ensure all equipment and assigned areas are cleaned to the required standards.
• Ensure compliance with grooming standards as documented in the Employee Handbook.
• Assist in housekeeping coordination functions, such as communication, as needed and where workload permits.
• Draft or assist in drafting the housekeeping duty roster by providing information on peak periods up to three days in advance, ensuring daily updates.

Qualifications and Experience

• Previous experience as a Housekeeping Supervisor in a five-star hotel is required.
• Willingness to work on extended duty hours.
• 2-5 years of experience is required.

Required Skills

• High proficiency in both written and verbal English.
• Computer Skills.
• Effective Training skills.

Work Environment and Location

This is a full-time position based in Jeddah, Makkah, Saudi Arabia. Shangri-La Jeddah is a new luxury hotel featuring 203 rooms and suites, 17 luxury serviced apartments, and 116 privately owned Burj Assila Residences, alongside four restaurants and lounges.

Company Overview

Shangri-La Group values a workplace that supports self-realization and personal growth, offering structured learning and development pathways with opportunities for advancement. The company provides competitive benefits, recognition programs, and colleague perks, fostering an inclusive, respectful, and secure environment where diversity is valued and everyone can thrive. Applications from all qualified candidates are welcomed, and all information provided will be treated confidentially and used solely for recruitment purposes. Only successful candidates will be contacted.

About the Role

Delta Hotels and Resorts is seeking a dedicated Housekeeping Aide to join their team in Jiddah, Makkah, Saudi Arabia. This full-time, non-management position is essential for maintaining the high standards of cleanliness and guest satisfaction expected by the brand. The Housekeeping Aide will play a key role in ensuring that public areas and guest rooms are kept immaculate and welcoming.

This role provides an opportunity for individuals with 0-1 years of experience to begin a career in the hospitality industry. The position involves working as part of a team committed to providing exceptional service and upholding company values.

Key Responsibilities

• Respond promptly and efficiently to requests from guests and other hotel departments.
• Identify and report any preventative or other maintenance issues observed in public areas or guest rooms to the appropriate personnel.
• Properly place and remove caution signs as needed.
• Contact other departments directly to arrange for urgent repairs to ensure minimal disruption.
• Deliver guest requests to rooms and assist with setting up furniture items as requested.
• Remove items from hallways, including debris, room service food and beverage trays, unread newspapers, soiled linens, and trash, and transport them to designated service areas.
• Clean, maintain, and properly store all cleaning equipment used.
• Adhere to all company and safety and security policies and procedures.
• Report any maintenance problems, safety hazards, accidents, or injuries immediately.
• Complete all required safety training and certifications.
• Properly store flammable materials in designated areas.
• Ensure uniform and personal appearance are always clean and professional, meeting company standards.
• Maintain the confidentiality of proprietary hotel information.
• Welcome and acknowledge all guests according to company standards.
• Anticipate and address guests' service needs, assisting individuals with disabilities when necessary.
• Thank guests with genuine appreciation for their patronage.
• Speak with others using clear and professional language.
• Support team members to achieve common goals and contribute to a collaborative work environment.
• Ensure adherence to quality expectations and standards in all tasks performed.
• Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance, and in excess of 55 pounds with assistance.
• Push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces.
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• Visually inspect tools, equipment, or machines to identify any defects.
• Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
• Move through narrow, confined, or elevated spaces as required by the job.
• Move up and down a ladder safely.
• Stand, sit, kneel, or walk for an extended period across an entire work shift.
• Perform other reasonable job duties as requested by Supervisors.

Qualifications and Requirements

• 0-1 years of experience in a similar role is preferred.
• Ability to perform all physical demands of the job, including lifting, carrying, pushing, pulling, and maintaining stamina for extended periods.
• Proficiency in fine motor skills and hand-eye coordination for manipulating objects.
• Willingness to work in the Makkah region and perform duties to the best of your ability.
• Commitment to becoming a valuable member of a world-class team.

Required Skills

• Guest Service
• Maintenance Reporting
• Cleaning Equipment Maintenance
• Adherence to Company Policies and Procedures
• Following Safety and Security Procedures
• Maintaining Uniform and Personal Appearance Standards
• Confidentiality
• Customer Service Excellence
• Teamwork and Collaboration
• Quality Assurance
• Physical Strength for Lifting and Carrying
• Ability to Push and Pull Equipment
• Physical Stamina
• Fine Motor Skills
• Hand-Eye Coordination

Work Environment and Location

This is a full-time, non-management position located in Jiddah, Makkah, Saudi Arabia. The role requires adherence to company standards and procedures, including maintaining a clean and professional appearance. Marriott International is an equal opportunity employer committed to diversity and inclusion.

About the Role

Burjline Builders is seeking a dedicated Housekeeping Supervisor to join their team in Jeddah, Makkah, Saudi Arabia. This full-time position aims to maintain the highest standards of cleanliness, safety, and operational efficiency in assigned locations. The role requires proactive leadership and the ability to manage a team to ensure all housekeeping tasks are performed efficiently.

Key Tasks and Responsibilities

• Supervise the daily activities of housekeeping staff, assigning tasks effectively to ensure optimal team performance.
• Conduct thorough inspections of rooms and common areas to verify consistent adherence to cleanliness standards.
• Provide comprehensive training and ongoing support to staff on proper cleaning procedures and essential safety regulations.
• Manage the inventory of cleaning supplies, monitor stock levels, and initiate reorder requests as needed.
• Identify any maintenance issues and report them immediately to the relevant department, following up to ensure timely resolution.

Qualifications and Requirements

• Relevant experience in housekeeping of at least 2-3 years, with at least one year in a supervisory role.
• Proven leadership ability and a strong attention to detail.
• Excellent communication skills and the ability to work effectively in a fast-paced environment.
• Comprehensive understanding of cleanliness and safety standards applicable to housekeeping operations.
• Possession of a valid Saudi national ID with at least 3 months remaining validity.
• Ability to transfer sponsorship.

Core Skills

• Housekeeping operations management.
• Leadership and team management.
• Effective communication.
• Adherence to cleanliness and safety standards.

Additional Information

Experience in the education sector within housekeeping is considered an added advantage.

About the Role

Shangri-La Jeddah, located on the new Jeddah Waterfront along the Red Sea, is seeking a Housekeeping Room Attendant to join its team. This role is essential for maintaining the high standards of cleanliness and guest satisfaction characteristic of the Shangri-La experience. The Housekeeping Room Attendant will ensure guest rooms, public areas, and workspaces are kept to the highest standards of hygiene, orderliness, and presentation, following the hotel's established policies and guidelines. As part of the Shangri-La Group, Shangri-La Jeddah provides an environment where guests can create memorable experiences, featuring stylish interiors, sea views, innovative dining, and family-friendly amenities. This position offers an opportunity for individuals passionate about hospitality to advance their careers within a world-class establishment.

Key Responsibilities

• Clean a minimum of 15 guest rooms per 8-hour shift, adhering strictly to established cleaning procedures.
• Prepare rooms designated for occupancy, prioritizing tasks as instructed by management.
• Perform turndown service for guest rooms, ensuring all established procedures and standards are met.
• Immediately report any loss or damage to linen, furniture, fixtures, or equipment to the relevant departments and follow up on necessary actions.
• Transfer furniture and fixtures as required to maintain room presentation and functionality.
• Implement carpet and furniture shampooing according to established cleaning schedules, utilizing appropriate chemicals and cleaning agents while strictly adhering to proper chemical handling procedures.
• Wash windows, walls, and ceilings, observing all procedures and standards for both cleanliness and safety.
• Conduct daily checks of light fixtures in assigned restrooms and lockers to ensure cleanliness and condition.
• Clean walls, mirrors, and lighting in accordance with established cleanliness and hygiene standards and procedures.
• Clean and scrub sinks and toilet bowls, ensuring adherence to all cleanliness and hygiene standards and procedures.

Qualifications and Requirements

• Previous experience as a room attendant in a five-star hotel is preferred.
• Must be physically fit to perform the duties of the role.
• Willingness to work on extended duty hours as required by operational needs.

Required Skills

• Proficiency in room attendant duties and cleaning techniques.
• Physical stamina and ability to meet the demands of the role.
• Flexibility and willingness to work extended hours.

Work Environment and Details

This is a full-time position for a Housekeeping Room Attendant at Shangri-La Group in Jeddah, Makkah, Saudi Arabia. The role requires 0-1 year of experience. The position involves working in a dynamic hotel environment focused on delivering exceptional guest experiences.

About the Role

Sheraton Hotels & Resorts is seeking a dedicated Hotel Cleanliness Expert to join our team. This full-time, non-management position is essential for ensuring a memorable guest experience by maintaining the highest standards of cleanliness and appearance throughout the hotel. As a Guest Environment Expert, you will take a hands-on approach to housekeeping, contributing to every aspect of creating a welcoming atmosphere for our guests.

At Sheraton, we value the diverse backgrounds, talents, and experiences of our associates. We foster an environment where unique perspectives are celebrated, promoting a sense of belonging across our global presence. Join us in our mission to be 'The World's Gathering Place' and develop your professional capabilities.

Key Responsibilities

• Maintain the overall appearance and cleanliness of the hotel.
• Perform a variety of housekeeping functions to ensure guest satisfaction.
• Respond to guest requests promptly and efficiently.
• Stock housekeeping carts with necessary supplies.
• Clean guest rooms and public spaces to established high standards.
• Contribute to an excellent guest experience through meticulous attention to detail.
• Ensure a safe work environment for all associates.
• Adhere to all company policies and procedures.
• Maintain confidentiality of guest and company information.
• Uphold quality standards in all housekeeping tasks.
• Ensure uniform, personal appearance, and communications are professional at all times.

Requirements for the Role

• Ability to stand, sit, or walk for extended periods.
• Capability to move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.
• Willingness to take a hands-on approach to work and perform reasonable job duties as requested.

Essential Skills

• Housekeeping
• Guest Service
• Cleaning
• Maintenance
• Teamwork
• Professional Appearance
• Communication

Work Location and Details

This is a full-time, non-management position located in Jeddah and Makkah, Saudi Arabia. The role requires a hands-on approach and adherence to company policies. Marriott International is an equal opportunity employer committed to diversity and inclusion, fostering an environment where unique backgrounds are valued and celebrated.

About the Role

Delta Hotels and Resorts is looking for a motivated Housekeeping Services Coordinator to join their team in Jeddah, Makkah, Saudi Arabia. This is a full-time, non-management position, offering an opportunity for individuals with 0-1 years of experience to contribute to a seamless guest experience. As a Housekeeping Services Coordinator, you will play a vital role in maintaining the cleanliness and orderliness of public areas and guest rooms, ensuring guest satisfaction and operational efficiency. We are part of Marriott International, committed to providing the essentials that modern travelers need, with a focus on purposeful service and attention to detail. We are an equal opportunity employer, committed to not discriminating on any protected basis.

Key Tasks and Responsibilities

• Immediate and effective response to requests from guests and other hotel departments.
• Identify and report any preventive maintenance or other issues observed in public areas or guest rooms to the relevant staff.
• Place warning signs as necessary to ensure the safety of guests and staff.
• Direct communication with other departments to arrange urgent repairs when needed.
• Fulfill guest requests and assist with furniture setup in guest rooms as requested.
• Remove items from corridors, including debris, room service trays for food and beverages, unread newspapers, soiled linens, and trash placed near housekeeping carts, and transport them to designated service areas.
• Clean, maintain, and properly store all cleaning equipment.
• Adhere to all company, safety, and security policies and procedures.
• Immediately report any maintenance issues, safety hazards, accidents, or injuries.
• Complete all required safety training and certifications.
• Properly store flammable materials according to safety guidelines.
• Ensure that uniforms and personal appearance are consistently clean and professional.
• Maintain the confidentiality of proprietary hotel information.
• Welcome and acknowledge guests in accordance with company standards.
• Anticipate and meet guest service needs, demonstrating a proactive approach to service.
• Assist individuals with disabilities, ensuring their needs are met with respect and efficiency.
• Thank guests with genuine appreciation for their loyalty.
• Speak with others using clear and professional language.
• Support team members to achieve common goals and contribute to a collaborative work environment.
• Ensure adherence to quality expectations and standards in all completed tasks.

Qualifications and Requirements

• The applicant must be a Saudi national.
• 0-1 years of experience in a related role.

Required Skills

• Proficiency in housekeeping and laundry service procedures and standards.
• Ability to identify and report maintenance issues.
• Strong customer service skills, with a focus on guest satisfaction.
• Effective teamwork and collaboration abilities.
• Clear and professional communication skills.
• Problem-solving capabilities to address guest and operational challenges.
• Physical ability to perform tasks including moving, lifting, carrying, and placing objects weighing up to 55 pounds without assistance, and over 55 pounds with assistance.
• Ability to push and pull a loaded housekeeping cart and other work-related machinery over inclines and uneven surfaces.
• Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• Visual inspection skills for tools, equipment, or machinery to identify defects.
• Dexterity in grasping, turning, and manipulating objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
• Ability to move through tight, enclosed, or elevated spaces.
• Willingness and ability to move up and down a ladder.
• Ability to stand, sit, squat, or walk for extended periods throughout the shift.

Additional Job Information

Job Category: Housekeeping & Laundry Services.

Location: 3243 Al Salam Street, Jeddah, Makkah, Saudi Arabia, 23613.

Cities: Jeddah, Makkah.

Work Type: Full-time.

Position Type: Non-management.

Perform other reasonable job duties as requested by supervisors.

About the Role

IHG Hotels & Resorts is seeking an experienced and dedicated Senior Housekeeping Supervisor to join its team in Al Khobar, Eastern Province, Saudi Arabia. This full-time position is integral to maintaining the high standards of cleanliness and operational efficiency expected by guests. The role involves leading housekeeping teams to ensure exceptional standards across all guest rooms and public areas, contributing to an outstanding guest experience within the hospitality environment.

Key Responsibilities

As a Senior Housekeeping Supervisor, your primary responsibilities will include:

• Leading and supervising housekeeping teams to ensure efficient daily operations.
• Maintaining exceptional cleanliness standards throughout guest rooms and public areas.
• Conducting quality inspections to ensure adherence to hotel standards.
• Providing training to housekeeping staff to enhance their skills and performance.
• Managing inventory control for housekeeping supplies and equipment.
• Ensuring the delivery of outstanding guest satisfaction through meticulous attention to detail and service.

Qualifications and Experience

To be considered for this role, candidates should possess the following:

• A minimum of 5 to 10 years of experience in housekeeping within the hospitality industry.
• Proven experience in leading and supervising housekeeping teams.
• Demonstrated ability to maintain high standards of cleanliness and hygiene.
• Experience in conducting quality inspections and implementing corrective actions.
• Proficiency in training and developing staff members.
• Skills in inventory management and control.
• A strong commitment to delivering exceptional guest satisfaction.

Required Skills

• Staff Supervision
• Quality Inspections
• Training and Development
• Inventory Control
• Guest Satisfaction

Work Location and Environment

This is a full-time position based in Al Khobar, Eastern Province, Saudi Arabia. IHG Hotels & Resorts is committed to fostering a positive work environment. While specific requirements have been outlined, individuals who may not meet every single criterion but believe they possess the potential and drive to excel in this role are encouraged to apply. Passion and dedication are valued.

About the Role

Marriott International is seeking a dedicated Housekeeper-Sr to join our team in Makkah, Saudi Arabia. This full-time, non-management position offers an opportunity to contribute to the hospitality standards of Marriott Hotels and JW Marriott properties. As a Housekeeper-Sr, you will play a crucial role in ensuring the cleanliness, comfort, and overall guest satisfaction within our establishments. This role is based in Makkah and is not a remote position. Marriott International is committed to fostering an inclusive environment where every individual is welcomed and treated with dignity and respect, reflecting our core values of equal employment opportunities and appreciation for diversity.

Key Responsibilities

• Record the status of cleaned rooms on assignment sheets.
• Complete checklists to report the cleanliness and condition of designated areas.
• Perform administrative tasks related to housekeeping duties.
• Identify room assignments and the specific cleaning requirements for each space.
• Inspect rooms after cleaning by housekeeping staff.
• Respond promptly to requests from guests and other departments.
• Enter guest rooms following established entry procedures and ensuring the room is vacant.
• Assist management with hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees, serving as a role model in service delivery.
• Follow and enforce all hotel safety and security policies and procedures.
• Report maintenance issues, safety hazards, accidents, or injuries.
• Complete required safety training and certifications.
• Maintain a clean and professional uniform and personal appearance.
• Respect the confidentiality of proprietary information and protect company assets.
• Support all colleagues and treat them with dignity and respect.
• Support the team in achieving common goals.
• Comply with quality assurance expectations and standards.
• Move at a required pace to respond to work situations (*, run, walk, jog).
• Visually inspect tools, equipment, and machines for defects.
• Enter and retrieve work-related information using computers and point-of-sale systems.
• Grasp, turn, and manipulate objects of varying size and shape, requiring fine motor skills and hand-eye coordination.
• Reach for objects overhead and below the knees, including bending, twisting, pulling, and stooping.
• Move within tight, confined spaces, or at heights.
• Move on sloped, uneven, or slippery surfaces.
• Ascend and descend stairs and service ramps.
• Utilize continuous manual dexterity and gross motor skills with frequent use of bi-manual dexterity and excellent motor skills.
• Move, lift, carry, and place objects weighing up to 55 pounds (25 kg) without assistance, and objects over 55 pounds (25 kg) with assistance.
• Push and pull a loaded housekeeping cart and other work appliances over sloped and uneven surfaces.
• Visually verify and interpret written documents.
• Stand, kneel, sit, or walk for extended periods or at a high frequency for a full shift.
• Listen to and respond appropriately to guest and employee concerns.
• Use clear and courteous language in all communications.
• Perform all other duties as requested by managers that are consistent with the position.

Qualifications and Requirements

• High school diploma or equivalent.
• At least 1 year of related work experience.
• No supervisory experience required.
• No specific permits or certifications required.

Required Skills

• Housekeeping

Work Environment and Details

This is a full-time, non-management position located in Umm Al Qura, Makkah, Saudi Arabia. Marriott International is committed to promoting equal employment opportunities and to providing a workplace where individual differences are valued and celebrated. Our strength lies in the diverse mix of cultures, skills, and experiences of our associates. We ensure that discrimination is prevented based on protected criteria, including disability, veteran status, and any other aspect covered by applicable law.

About the Role

Marriott International is seeking an Executive Housekeeper I for its property in Makkah, Saudi Arabia. This full-time management position is responsible for maintaining high standards of cleanliness and guest satisfaction across the property. The role involves overseeing daily operations for the Housekeeping, Recreation/Health Club, and Laundry departments, ensuring all areas are impeccably maintained while adhering to operating budgets and prioritizing guest and employee satisfaction.

As part of Marriott International, this role contributes to the company's commitment to exceptional hospitality and upholds the standards associated with Marriott Hotels and JW Marriott properties. It offers an opportunity for career development within a global hospitality environment.

Key Responsibilities

• Oversee daily shift operations for Housekeeping, Recreation/Health Club, and Laundry departments.
• Direct and collaborate with staff to ensure guest rooms, public areas, and employee spaces are clean and well-maintained.
• Conduct inspections and hold staff accountable for maintaining quality standards.
• Assist in ensuring guest and employee satisfaction while managing the operating budget.
• Ensure timely and efficient communication of guest room status to the Front Desk.
• Collaborate with the Engineering department to address guest room maintenance needs.
• Supervise the property's general cleaning schedule.
• Prepare work assignments by obtaining lists of rooms to be cleaned and anticipated check-outs.
• Manage inventory of stock to ensure adequate supplies for all operations.
• Supervise daily Housekeeping shift operations, ensuring compliance with all policies, standards, and procedures.
• Assist in ordering guest room supplies, cleaning supplies, and uniforms.
• Support and supervise an effective inspection program for all guest rooms and public spaces.
• Communicate areas requiring attention to staff and follow up to ensure understanding and resolution.
• Ensure all employees have the proper supplies, equipment, and uniforms.
• Participate in managing the department's controllable expenses to achieve or exceed budgeted goals.
• Understand and manage the impact of departmental operations on overall property financial goals.
• Comprehend budgets, operating statements, and payroll progress reports for financial management.
• Respond to and handle guest problems and complaints effectively.
• Strive for continuous improvement in service performance.
• Empower employees to provide excellent customer service.
• Emphasize guest satisfaction and continuous improvement during departmental meetings.
• Participate in the investigation of employee accidents as needed.
• Supervise staffing levels to meet guest service, operational needs, and financial objectives.
• Ensure employees understand their expectations and operational parameters.
• Administer property policies fairly and consistently, completing disciplinary procedures and documentation according to Standard and Local Operating Procedures (SOPs and LSOPs), and supporting the Peer Review Process.
• Observe employee service behaviors and provide constructive feedback.
• Utilize on-the-job training tools to train new room attendants and provide follow-up training.
• Participate in the employee performance appraisal process.
• Assist in interviewing and hiring team members with appropriate skills.
• Support a departmental orientation program for new hire training.
• Participate in employee progressive discipline procedures.

Qualifications and Requirements

• High school diploma or GED required, along with 2 years of experience in housekeeping or a related professional area.
• Alternatively, a 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or a related major is acceptable with no prior work experience required.

Required Skills

• Proficiency in Housekeeping and Laundry operations.
• Exceptional Customer Service skills.
• Strong Leadership and Staff Supervision abilities.
• Effective Budget Management and Inventory Management.
• Proven Problem-Solving capabilities.
• Experience in Employee Training and Development.

Work Location and Type

This is a full-time management position located in Makkah, Saudi Arabia. The role is based at Umm Al Qura, Makkah, Saudi Arabia, 21955, and is not a remote position.

About the Role

Marriott International is seeking a Senior Supervisor Housekeeper to join its team in Makkah, Saudi Arabia. This full-time, non-management position contributes to the hotel's hospitality standards by ensuring the cleanliness and condition of guest rooms and public areas, while also supporting the Housekeeping management team. The role upholds the brand's commitment to providing a welcoming and comfortable environment for guests.

Key Responsibilities

• Enter the status of cleaned rooms into the system.
• Complete checklists to report the cleanliness and condition of assigned areas.
• Accurately and efficiently complete all required Housekeeping paperwork.
• Identify room assignments and determine the necessary cleaning type for each room.
• Inspect guest rooms after cleaning to ensure quality standards are met.
• Respond promptly and professionally to requests from guests and other hotel departments.
• Enter guest rooms following established procedures to ensure vacancy before entry.
• Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees, serving as a role model.
• Follow all company and safety and security policies and procedures.
• Report any maintenance problems, safety hazards, accidents, or injuries immediately.
• Complete all required safety training and certifications.
• Properly store flammable materials and other cleaning supplies.
• Ensure uniform and personal appearance are clean and professional at all times.
• Maintain the confidentiality of proprietary information and protect company assets.
• Welcome and acknowledge all guests according to company standards.
• Anticipate and address guests' service needs, assisting individuals with disabilities.
• Thank guests with genuine appreciation for their patronage.
• Ensure adherence to quality expectations and standards.
• Identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings.
• Develop and maintain positive working relationships with colleagues and support the team to reach common goals.
• Listen and respond appropriately to the concerns of other employees.
• Speak with others using clear and professional language.
• Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance.
• Push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces.
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• Stand, sit, kneel, or walk for an extended period across an entire work shift.
• Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
• Enter and locate work-related information using computers and/or point of sale systems.
• Visually verify and interpret written documents.
• Perform other reasonable job duties as requested by Supervisors.

Qualifications and Requirements

• A high school diploma or *** equivalent is preferred.
• At least 1 year of related work experience in housekeeping or a similar role is required.
• No prior supervisory experience is required for this role.
• No specific licenses or certifications are required.

Required Skills

• Proficiency in Housekeeping procedures and standards.
• Strong guest service orientation and ability to anticipate guest needs.
• Effective teamwork and collaboration skills.
• Excellent problem-solving abilities to address issues promptly.
• Clear and professional communication skills, both verbal and written.
• Demonstrated leadership potential and ability to motivate others.
• Experience or aptitude for training and developing team members.
• Skills in scheduling and coordinating tasks.
• Aptitude for hiring and employee selection processes.
• Ability to conduct employee evaluations and provide feedback.
• Knowledge of safety procedures and adherence to protocols.
• Basic computer literacy for data entry and system navigation.

Work Environment and Details

This is a full-time, non-management position located in Umm Al Qura, Makkah, Saudi Arabia. Marriott International is an equal opportunity employer committed to diversity and inclusion, fostering an environment where everyone is welcomed and has access to opportunity. The company is committed to non-discrimination on any protected basis.

About the Housekeeping Supervisor Role

Shangri-La Jeddah is seeking a dedicated Housekeeping Supervisor to join its team. This role is essential for maintaining the hotel's high standards of cleanliness, orderliness, and aesthetic appeal. Reporting to the Executive Housekeeper and SM-Housekeeping, the Housekeeping Supervisor will contribute to the daily operations of the Housekeeping department and the overall guest experience at this luxury property located on the Jeddah Waterfront along the Red Sea.

Key Responsibilities

• Record and note items requiring repair, ensuring follow-up actions are taken.
• Submit recommendations for painting, repair, furnishing, and equipment relocation to the Executive Housekeeper.
• Coordinate with the Engineering department for necessary repairs and maintenance, and follow up on work orders.
• Follow up on and re-check areas that have not been attended to within the acceptable timeframe.
• Ensure all equipment and assigned areas are cleaned to the required standards.
• Ensure compliance with grooming standards as documented in the Employee Handbook.
• Assist in housekeeping coordination functions, such as communication, as needed and where workload permits.
• Draft or assist in drafting the housekeeping duty roster by providing information on peak periods up to three days in advance, ensuring daily updates.

Qualifications and Experience

• Previous experience as a Housekeeping Supervisor in a five-star hotel is required.
• Willingness to work on extended duty hours.
• 2-5 years of experience is required.

Required Skills

• High proficiency in both written and verbal English.
• Computer Skills.
• Effective Training skills.

Work Environment and Location

This is a full-time position based in Jeddah, Makkah, Saudi Arabia. Shangri-La Jeddah is a new luxury hotel featuring 203 rooms and suites, 17 luxury serviced apartments, and 116 privately owned Burj Assila Residences, alongside four restaurants and lounges.

Company Overview

Shangri-La Group values a workplace that supports self-realization and personal growth, offering structured learning and development pathways with opportunities for advancement. The company provides competitive benefits, recognition programs, and colleague perks, fostering an inclusive, respectful, and secure environment where diversity is valued and everyone can thrive. Applications from all qualified candidates are welcomed, and all information provided will be treated confidentially and used solely for recruitment purposes. Only successful candidates will be contacted.

About the Role

Sheraton Hotels & Resorts is seeking a dedicated Hotel Cleanliness Expert to join our team. This full-time, non-management position is essential for ensuring a memorable guest experience by maintaining the highest standards of cleanliness and appearance throughout the hotel. As a Guest Environment Expert, you will take a hands-on approach to housekeeping, contributing to every aspect of creating a welcoming atmosphere for our guests.

At Sheraton, we value the diverse backgrounds, talents, and experiences of our associates. We foster an environment where unique perspectives are celebrated, promoting a sense of belonging across our global presence. Join us in our mission to be 'The World's Gathering Place' and develop your professional capabilities.

Key Responsibilities

• Maintain the overall appearance and cleanliness of the hotel.
• Perform a variety of housekeeping functions to ensure guest satisfaction.
• Respond to guest requests promptly and efficiently.
• Stock housekeeping carts with necessary supplies.
• Clean guest rooms and public spaces to established high standards.
• Contribute to an excellent guest experience through meticulous attention to detail.
• Ensure a safe work environment for all associates.
• Adhere to all company policies and procedures.
• Maintain confidentiality of guest and company information.
• Uphold quality standards in all housekeeping tasks.
• Ensure uniform, personal appearance, and communications are professional at all times.

Requirements for the Role

• Ability to stand, sit, or walk for extended periods.
• Capability to move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.
• Willingness to take a hands-on approach to work and perform reasonable job duties as requested.

Essential Skills

• Housekeeping
• Guest Service
• Cleaning
• Maintenance
• Teamwork
• Professional Appearance
• Communication

Work Location and Details

This is a full-time, non-management position located in Jeddah and Makkah, Saudi Arabia. The role requires a hands-on approach and adherence to company policies. Marriott International is an equal opportunity employer committed to diversity and inclusion, fostering an environment where unique backgrounds are valued and celebrated.

About the Role

Four Points by Sheraton in Makkah is seeking a dedicated and detail-oriented Housekeeper-Public Area to join their team. This full-time, non-management position is essential for maintaining the pristine condition of the hotel's public spaces, ensuring a welcoming and comfortable environment for guests and associates. As part of the Four Points by Sheraton brand, you will contribute to a service that emphasizes uncomplicated hospitality, allowing guests to relax and experience local charm.

This role is suitable for individuals who are committed to cleanliness, possess good customer service skills, and thrive in a supportive team environment. You will play a key role in upholding the high standards of hospitality expected at Four Points by Sheraton, contributing to the overall guest experience and the hotel's operational efficiency.

Key Responsibilities

• Clean and maintain public and employee restrooms and showers to high hygiene standards.
• Ensure all glass surfaces in public and employee areas are kept clean and streak-free.
• Clean and maintain floor surfaces in public or employee spaces using designated chemicals, supplies, and equipment.
• Dust all assigned surfaces thoroughly to remove dust and debris.
• Empty trash containers, ashtrays, and ash urns in public areas, disposing of waste in the proper containers.
• Inspect furniture for any tears, rips, or stains, and promptly report any damages to the appropriate department.
• Clean and maintain lighting fixtures to ensure they are in good working order and aesthetically pleasing.
• Post caution signs as necessary to limit traffic in areas undergoing cleaning or maintenance.
• Contact other departments directly to report and arrange for urgent repairs.
• Respond promptly and courteously to all requests from guests and other departments.
• Identify and report any preventative or other maintenance issues observed in public areas or guest rooms.
• Adhere to all company and safety and security policies and procedures.
• Report any maintenance problems, safety hazards, accidents, or injuries immediately.
• Complete all required safety training and certifications.
• Properly store all flammable materials in designated areas.
• Ensure uniform and personal appearance are always clean and professional.
• Maintain the confidentiality of proprietary hotel information.
• Welcome and acknowledge all guests according to company standards.
• Anticipate and address guests' service needs, demonstrating a proactive approach to service.
• Assist individuals with disabilities, ensuring their needs are met with care and respect.
• Thank guests with genuine appreciation for their patronage.
• Speak with others using clear and professional language.
• Support team members to reach common goals and contribute to a collaborative work environment.
• Ensure adherence to quality expectations and standards in all tasks performed.
• Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance.
• Move, lift, carry, and place objects weighing in excess of 55 pounds with assistance.
• Push and pull work-related machinery over sloping and uneven surfaces.
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• Visually inspect tools, equipment, or machines to identify any defects.
• Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
• Move through narrow, confined, or elevated spaces safely.
• Move up and down a ladder as required for cleaning or maintenance tasks.
• Stand, sit, kneel, or walk for an extended period across an entire work shift.
• Perform other reasonable job duties as requested by Supervisors.

Qualifications and Requirements

• No high school diploma or *** equivalent is required.
• No related work experience is required.
• No supervisory experience is required.
• No specific licenses or certifications are required.

Required Skills

• Cleaning
• Customer Service
• Communication
• Teamwork

Work Environment and Location

This is a full-time, non-management position located at Four Points by Sheraton, Third Ring Road Al Naseem District at Al Rajhi Mosque, Makkah, Saudi Arabia, 21955. The role is not remote.

Marriott International is committed to being an equal opportunity employer, fostering an environment where all unique backgrounds are valued and celebrated. The company actively supports non-discrimination on any protected basis, including disability and veteran status.

About the Role

Raffles Hotels & Resorts is seeking a Saudi National to join our team as a Housekeeping Supervisor at Raffles Makkah Palace. This full-time position is based in Makkah. Raffles Makkah Palace offers high standards of service, combining the Raffles brand with Arab hospitality. The hotel features 219 Suites & duplex Villas with views of the Masjid Al Haram, four dining outlets, a spa and fitness center, and meeting rooms.

As a Housekeeping Supervisor, you will be responsible for leading and overseeing the daily operations of the Housekeeping department to ensure consistent delivery of exceptional guest experiences. This role requires a proactive individual with strong organizational abilities and excellent communication skills to maintain the hotel's high standards.

Key Responsibilities

• Consistently provide professional, friendly, and engaging service to guests.
• Lead and supervise daily Housekeeping department operations to ensure all service standards are followed.
• Handle guest concerns effectively, resolving issues promptly and logging them for relevant departments.
• Participate in daily briefings, warm-up sessions, and departmental meetings to ensure operational efficiency.
• Clearly communicate daily priorities to Room Attendants for their assigned sections.
• Adhere strictly to all departmental policies and procedures.
• Report any necessary maintenance items promptly to the appropriate personnel.
• Follow all safety and sanitation policies to maintain a safe and hygienic environment.
• Perform other duties as assigned by management.

Qualifications and Requirements

• Proficiency in English, both verbal and written, is essential.
• A high school diploma or equivalent qualification is preferred.
• A minimum of 1 year of experience in a supervisory capacity within a hotel Housekeeping environment is required.
• Proven training skills to guide and develop team members.
• Experience with a Hotel Property Management System is desirable; familiarity with Micros-Fidelio is a plus.
• Must be proactive with a meticulous eye for detail.
• Strong organizational, supervisory, and communication skills are necessary.
• Ability to convey information and ideas clearly and effectively.
• Capacity to evaluate and select among alternative courses of action quickly and accurately.
• Ability to work effectively in stressful, high-pressure situations.
• Effectiveness in listening to, understanding, and clarifying concerns and issues raised by coworkers and guests.
• Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, and courtesy, while working cooperatively and well with limited supervision.
• Physical requirements include constant standing and walking throughout the shift, occasional lifting and carrying up to 30 lbs, occasional kneeling, pushing, pulling, lifting, and occasional ascending or descending ladders, stairs, and ramps.

Required Skills

• English Language Proficiency (Verbal & Written)
• Guest Service Excellence
• Supervision and Team Leadership
• Training and Development
• Hotel Property Management Systems (PMS)
• Attention to Detail
• Organizational Skills
• Communication Skills

Work Environment and Location

This is a full-time position located in Makkah, Makkah Region. Raffles Hotels & Resorts is committed to diversity and inclusion, aiming to attract, recruit, and promote diverse talent. We support your growth and learning, ensuring that work brings purpose to your life.

• Supervise the housekeeping team: Train, schedule, and oversee team members to ensure cleanliness and quality standards in guest rooms.
• Conduct room and area inspections: Perform routine checks of checkout rooms, spot inspections of occupied rooms, and review service areas, storage, and corridors to ensure cleanliness and maintenance standards are met.
• Coordinate maintenance needs: Report and promptly follow up on any maintenance issues or facility concerns.
• Oversee special projects: Schedule and supervise periodic deep cleaning and special housekeeping initiatives.
• Manage inventory and equipment: Maintain stock levels and ensure proper maintenance of housekeeping equipment.
• Delight our guests: Ensure excellent service, including VIP and special guest requests.