Join our team as a Technical Support Specialist!The Eastern Construction Company is looking for an experienced professional to join the technical support team. This position will enhance our services and ensure the proper functioning of the devices and technologies the company relies on.
Work Location:Your tasks will be in the cities of Jeddah, Abha, Najran, and Taif.
Main Responsibilities:- Documenting devices and their accessories, and logging daily issues.
- Performing regular and preventive maintenance on devices.
- Providing answers to questions related to device issues and directing users to the correct entities when needed.
- Ensuring systems are ready and contain the necessary programs.
- Preparing technical reports and developing work methods using modern technologies.
Qualifications Required:- Bachelor's degree in technical support, programming, computer science, information technology, information systems, or network engineering technology.
- At least two years of practical experience in the field.
Skills Required:- Machine maintenance.
- Installing and maintaining computers.
- Testing systems and finding solutions to problems.
- Assisting customers and responding to their inquiries.
If you are looking to advance your career in a professional and supportive environment, do not hesitate to apply!