Join our team as a Technical Support Specialist!The Eastern Construction Company is looking for an experienced professional to join the technical support team. This position will enhance our services and ensure the good performance of the devices and technologies relied upon by the company.
Work Location:Your tasks will be in the cities of Jeddah, Abha, Najran, and Taif.
Key Responsibilities:- Documenting devices and their accessories, and recording daily issues.
- Conducting routine and preventive maintenance for devices.
- Providing answers to inquiries related to device issues and directing users to the correct channels when necessary.
- Ensuring systems are ready and equipped with the necessary software.
- Preparing technical reports and developing work methods using modern technologies.
Required Qualifications:- Bachelor's degree in technical support, programming and computer science, information technology, information systems, or network engineering technology.
- Practical experience of no less than two years in the field.
Required Skills:- Machine maintenance.
- Installation and maintenance of computers.
- System inspection and problem-solving.
- Assisting customers and responding to their inquiries.
If you seek to develop your career in a professional and supportive environment, do not hesitate to apply!