Full-time Remote Jobs in Saudi Arabia

More than 159 Full-time Remote Jobs in Saudi Arabia. Explore detailed job descriptions, salaries, and locations. Apply and get hired today!



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Instrument & Analyzer Technician

Instrument & Analyzer Technician

📣 Job AdNew

Intech Automation & Intelligence

Full-time

About the Role

Intech Automation & Intelligence is seeking a skilled Instrument & Analyzer Technician to join its Operations and Maintenance (O&M) Field Services team in Al Khobar, Eastern Saudi Arabia. This role supports key industries including Oil & Gas, Petrochemicals, and Utilities, contributing to the deployment and maintenance of advanced solutions for resident, on-call, and remote O&M services. The position is integral to transformative projects that utilize advanced technologies to streamline industrial processes and uphold Intech's commitment to product delivery excellence and operational reliability.

Key Responsibilities

  • Manage the installation, maintenance, calibration, and troubleshooting of process analyzers.
  • Perform maintenance and troubleshooting on specific analytical instruments, including Gas Chromatographs, Emerson Micro Motion Coriolis meters, Fork Density meters, and GE Ultrasonic Flow Meters.
  • Conduct preventive maintenance to ensure optimal performance of instrumentation and analyzer systems.
  • Execute remedial maintenance and respond to call-outs for urgent repairs and troubleshooting.
  • Ensure all instrumentation and analyzer activities adhere to industry standards and safety protocols.

Qualifications and Requirements

  • A minimum of 6 years of experience in preventive maintenance, remedial maintenance, and call-out services within the Oil & Gas sector.
  • A minimum Diploma of Associate Engineering (DAE) in Electronics.
  • A preferred 2-year apprenticeship in instrumentation.
  • Strong understanding of various process control instruments, including pressure, temperature, level, and flow sensors.
  • Experience with analytical instruments such as gas chromatographs, Emerson/GE density analyzers, and other process analyzers.
  • Proficiency in calibrating and maintaining instruments according to industry standards.
  • Expertise in diagnosing faults in sensors, transmitters, and analyzers, and replacing defective components.
  • Capability to perform loop checking to ensure proper communication between field instruments and control systems.
  • Familiarity with PLC/DCS & SCADA systems, including control logic, signal transmission, and communication protocols like HART, Modbus, and Profibus.
  • Experience working with gas detection systems for hazardous environments.
  • A basic understanding of pneumatics and hydraulics within instrumentation systems.
  • Knowledge of safety and hazardous area equipment, including explosion-proof, intrinsically safe designs, and hazardous area classifications.
  • Ability to read and interpret technical drawings and documentation, such as P&IDs, loop diagrams, wiring schematics, and technical manuals.
  • Demonstrated problem-solving skills for quick and efficient troubleshooting of instrument failures.
  • A high level of attention to detail to ensure precise calibration and installation.
  • Effective communication skills for coordinating with engineers, operators, and management.
  • Strong time management skills to effectively manage multiple tasks.
  • A collaborative teamwork ethic, working effectively with maintenance and operations teams.

Required Skills

  • Preventive Maintenance
  • Remedial Maintenance
  • Call Outs
  • Instrumentation Knowledge (pressure, temperature, level, flow sensors)
  • Analytical Instruments (Gas Chromatographs, Density Analyzers, etc.)
  • Calibration & Maintenance
  • Troubleshooting & Repair
  • Loop Checking
  • PLC/DCS & SCADA Systems
  • Gas Detection Systems
  • Pneumatics & Hydraulics
  • Safety & Hazardous Area Equipment
  • Technical Drawings & Documentation Interpretation
  • Problem-Solving
  • Attention to Detail
  • Communication
  • Time Management
  • Teamwork

Work Environment and Additional Information

This is a full-time position for an Instrument & Analyzer Technician based in Al Khobar, Eastern Saudi Arabia. Intech Automation & Intelligence is a globally recognized industrial automation and digitalization technology company with nearly 30 years of experience partnering with major oil and gas organizations. The company is an Equal Opportunity Employer committed to diversity and inclusion.

breifcase5-10 years

locationAl Khobar

Remote Job
1 day ago
Facility Technician Supervisor, KitchenPark - Al Khobar, Eastern Province, KSA

Facility Technician Supervisor, KitchenPark - Al Khobar, Eastern Province, KSA

📣 Job AdNew

KitchenPark

Full-time

About the Role

KitchenPark is seeking an experienced Facility Technician Supervisor to join our team in Al Khobar, Eastern Province, Saudi Arabia. This role is essential for overseeing preventive maintenance and complex repair operations, with a focus on HVAC and building systems, to ensure optimal performance and drive continuous process improvement within our innovative kitchen facilities. KitchenPark is transforming underutilized properties into smart kitchens to make food more affordable, higher quality, and convenient, while also creating local employment opportunities.

Key Responsibilities

  • Perform complex Planned Preventative Maintenance (PPM) on HVAC and other building systems.
  • Diagnose and resolve issues within complex engineering systems.
  • Conduct Engineering Systems Validation (ESV) and Testing, Adjusting, and Balancing (TAB) at new facility installations.
  • Install and maintain proprietary WAKS and Building Management Systems (BMS).
  • Provide remote troubleshooting support to onsite Operations team members, Facility Managers, and third-party mechanical contractors and service providers.
  • Analyze Mechanical Startup, System Design Verification (SDV), and Testing, Adjusting, and Balancing (TAB) reports generated by third-party contractors.
  • Develop and evolve commissioning and maintenance processes and playbooks in collaboration with managers and peers, monitoring successes and lessons learned to dynamically adapt procedures.
  • Execute extensive and complex HVAC repairs.
  • Perform basic electrical and plumbing remediation tasks.
  • Fulfill work orders efficiently and effectively.

Qualifications and Requirements

  • A minimum of 5 years of relevant experience in HVAC and building systems maintenance.
  • Strong knowledge of preventative maintenance strategies and engineering diagnostics.
  • Proven experience with commissioning, system validation, and BMS/WAKS systems.
  • Demonstrated ability to analyze technical reports and lead complex repair initiatives, including electrical and plumbing work.
  • Excellent problem-solving capabilities.
  • Strong communication skills.

Required Skills

  • HVAC and Building Systems Maintenance
  • Preventative Maintenance Strategies
  • Engineering Diagnostics
  • Commissioning
  • System Validation
  • BMS/WAKS Systems
  • Technical Report Analysis
  • Repair Leadership
  • Electrical Remediation
  • Plumbing Remediation
  • Problem-Solving
  • Communication

Work Environment and Location

This full-time role is based at our Al Khobar, Eastern Province, Saudi Arabia office. As a company driven by innovation and continuous change, close collaboration is essential. All office-based teams work onsite, five days a week.

breifcase5-10 years

locationAl Khobar

Remote Job
1 day ago
IT Help Desk Support

IT Help Desk Support

📣 Job AdNew

WIKA Group

Full-time

About the Role

WIKA Group, a global leader in measurement technology, is seeking an IT Help Desk Support professional to join their team in Al Khobar, Saudi Arabia. This full-time position is essential for maintaining the efficient operation of IT systems and providing critical support to end-users. The role contributes to a productive work environment by resolving technical issues and supporting IT initiatives.

With over 75 years of experience, WIKA Group focuses on enabling safe, efficient, and sustainable processes through advanced sensing solutions. Joining a team of over 11,000 employees, you will contribute to addressing global megatrends and driving innovation. This is an opportunity to develop your skills in line with technological advancements within a forward-thinking organization.

Key Responsibilities

  • Provide first and second-level support for desktops, laptops, printers, and other peripherals.
  • Troubleshoot and resolve hardware-related issues for various IT components.
  • Install, configure, and maintain operating systems, specifically Windows, and mobile devices, including iOS.
  • Deploy and support essential software applications, including MS Office, production tools, and other critical applications.
  • Manage user accounts by creating, modifying, and deleting them as required.
  • Administer user permissions and access rights to ensure data security and system integrity.
  • Utilize Office 365 applications to enhance end-user productivity and collaboration.
  • Handle technical issues independently and escalate complex problems to appropriate teams when necessary.
  • Assist in the execution of IT projects initiated by the headquarters.
  • Utilize remote desktop support tools and techniques for efficient troubleshooting.
  • Ensure strict compliance with all IT security policies and standards.
  • Track and manage IT assets, including computers, peripherals, and printers, maintaining accurate records.
  • Perform CCTV management tasks as required.
  • Oversee time and attendance management systems.
  • Gather user requirements, analyze them, and provide informed recommendations.
  • Document technical procedures and maintain accurate records of all support requests and resolutions.
  • Continuously improve skills in alignment with new technology rollouts within the IT Department.

Qualifications and Requirements

  • Proven experience in providing first and second-level IT support.
  • Demonstrated ability to troubleshoot and resolve hardware and software issues.
  • Experience with user account management, including creation, modification, and deletion.
  • Familiarity with managing user permissions and access rights.
  • Experience in gathering user requirements and making technical recommendations.
  • Proficiency in documenting technical procedures and maintaining support request records.
  • Experience with CCTV management and time & attendance management systems.

Required Skills

  • Expertise in providing first and second-level support for desktops, laptops, printers, and peripherals.
  • Strong hardware troubleshooting skills.
  • Proficiency in installing, configuring, and maintaining Windows operating systems and iOS mobile devices.
  • Experience deploying and supporting software applications, including MS Office and production tools.
  • Solid understanding of networking concepts, protocols, and technologies such as TCP/IP, DNS, DHCP, and LAN/WAN configuration.
  • Ability to troubleshoot network connectivity issues, including wireless and wired connections.
  • Skilled in user account management and managing user permissions and access rights.
  • Proven ability to handle Office 365 applications effectively to boost end-user productivity and collaboration.
  • Excellent problem-solving abilities and a proactive approach to identifying and resolving technical issues.
  • Proficiency with remote desktop support tools and techniques.
  • Knowledge of IT security policies and standards.
  • Experience with IT asset management.
  • Strong communication and interpersonal skills, with the ability to explain technical information to non-technical users.
  • Certifications such as CompTIA A+, CompTIA Network+, Microsoft certifications (MCSE), or Network certifications (CCNA) are highly desirable.
  • Familiarity with MS SQL as a Data Base Administrator is a plus.

Work Environment and Details

This is a full-time position based in Al Khobar, Eastern Province, Saudi Arabia. The role requires flexibility to work outside regular business hours and participate in an on-call rotation as needed. The position requires 5-10 years of relevant experience.

breifcase5-10 years

locationAl Khobar

Remote Job
1 day ago
Planning Manager

Planning Manager

📣 Job AdNew

Bechtel Corporation

Full-time

About the Role

Bechtel Corporation is seeking a Planning Manager to lead the planning and scheduling function for the Ar Rjum Project, a greenfield gold project located in Dhalam, Makkah, Saudi Arabia. This role is essential for integrating detailed engineering, procurement, construction, and start-up activities into a cohesive and accurate project schedule. The Planning Manager will collaborate with discipline teams, subcontractors, and project leadership to maintain schedule integrity, identify risks, and develop recovery plans, contributing to safe, predictable, and efficient project delivery.

Bechtel has a long history of completing transformative projects globally since 1898. The Ar Rjum Project involves multiple open-pit mining operations, a processing plant, tailings management facilities, and supporting infrastructure. This position offers an opportunity to contribute to a significant project in a dynamic region.

Key Responsibilities

  • Lead the development, maintenance, and analysis of project schedules across all disciplines.
  • Supervise the estimation of schedule durations and validate discipline-specific inputs against key project milestones.
  • Integrate resources, including quantities, job hours, manpower, and bulk commodities, into the project schedule and maintain installation curves.
  • Manage resource loading, leveling, and staffing plans to align with project execution needs.
  • Conduct critical path analyses, evaluate schedule variances, and report on schedule performance.
  • Coordinate with engineering, procurement, construction teams, and subcontractors to gather schedule inputs.
  • Identify potential schedule restraints, critical interfaces, and interdisciplinary impacts, recommending solutions.
  • Conduct weekly look-ahead planning sessions and lead monthly schedule review meetings.
  • Maintain a register of critical actions, risks, and potential schedule deviations.
  • Prepare Schedule Impact Reports and lead the development of schedule recovery strategies, including resource and cost implications.
  • Support schedule studies, scenario modeling, and alternative execution analyses.
  • Review subcontractor schedules and provide recommendations for alignment with overall project requirements.
  • Present schedule information, insights, and performance data to project management and client representatives.

Qualifications and Requirements

  • Bachelor's degree in Engineering, Construction Management, or a related field.
  • A minimum of 15 years of project controls experience with a strong emphasis on planning and scheduling.
  • Advanced understanding of EPCM (Engineering, Procurement, Construction, and Management) work processes, from engineering through start-up.
  • Proven experience in Smelter or Refinery projects is mandatory.
  • Demonstrated ability to work effectively and collaboratively within diverse, multicultural environments.
  • Excellent written and verbal communication skills.
  • Prior experience working in the Middle East region is preferred.

Required Skills

  • Proficiency in Bechtel's discipline-specific software, including Primavera P6 and Microsoft Office Applications.
  • Ability to independently plan, organize, direct, perform, review, and present schedule products with minimal supervision, utilizing professional judgment in technical planning, scheduling, engineering design, construction, and procurement practices.
  • Working knowledge of data analytics software applications such as Power BI.
  • Full proficiency in existing data sources and tools like Excel, with all outputs expected in Power BI.
  • Experience in leading and managing a team of Project Control engineers.
  • Strong planning and scheduling capabilities.
  • Effective leadership and team management skills.
  • Excellent communication and interpersonal skills.

Work Environment and Location

This is a full-time, office/project-based role located in Dhalam, Makkah, Saudi Arabia. Relocation assistance is authorized for international candidates, including camp accommodation. The role requires a minimum of 10 years of experience.

breifcase+10 years

locationMakkah

Remote Job
1 day ago
Senior Analyst (Supply Analytics, Bangkok-based, Relocation provided)

Senior Analyst (Supply Analytics, Bangkok-based, Relocation provided)

📣 Job AdNew

Agoda

Full-time

About the Role

Agoda is seeking a Senior Analyst to join its Supply Analytics team. This role is crucial for optimizing Agoda's supply ecosystem through data-driven insights and decision support. As an individual contributor, you will report to a Senior Manager or Associate Director within the Supply Department and will collaborate directly with on-the-ground partners. While the position is based in Bangkok, Thailand, Agoda provides relocation assistance. You will work closely with team members within the Supply department and across Agoda to enhance inventory quality, partner economics, and support the long-term growth of Agoda.

Agoda, part of Booking Holdings, was founded in 2005 with the aim of simplifying travel. Today, it is a diverse organization of over 7,000 individuals from 90 countries, connecting people with millions of hotels, flights, and experiences globally. Data and technology are central to Agoda's culture, driving curiosity and innovation.

Key Responsibilities

  • Translate internal requirements into comprehensive analytical projects, including refining briefs, formulating questions, developing hypotheses, and outlining outputs.
  • Analyze data from multiple large-scale data warehouses and present statistically robust findings to diverse business stakeholders.
  • Proactively identify opportunities for growth within the supply chain and the wider business.
  • Lead new analytical initiatives and projects to improve organizational efficiency and shape Agoda's supply strategy.
  • Identify, support, and lead projects focused on scaling the Supply organization's use of data, insights, and intelligence.
  • Automate manual operational processes and report on time savings achieved through modernization efforts.

Qualifications and Requirements

  • A Bachelor's degree, preferably in a business or quantitative field such as computer science, mathematics, engineering, science, economics, or finance.
  • A minimum of 2-5 years of experience as an Analyst, with a strong background in analytics, data science, insights, strategy, or business intelligence.
  • Advanced working knowledge and hands-on experience with SQL.
  • Strong knowledge and hands-on experience with data visualization tools, preferably Tableau.
  • Expertise in data analysis and visualization tools and software, including Excel and Python (or R).
  • A solid understanding of statistical modeling or machine learning techniques, such as hypothesis testing, regression, logistic regression, or random forest.
  • Proven experience in stakeholder management, with comfort in presenting to senior leadership and C-suite executives.
  • Experience in conducting A/B testing experiments.
  • Substantial experience in deriving data insights and providing actionable business recommendations.
  • A "hacker's mindset" – the ability to develop simple, clever, and elegant solutions to new problems under significant resource, operational, and time constraints, demonstrating a deep understanding of the business, creative problem-solving skills, and broad expertise in data, analytics, automation, programming, and prototyping.
  • Excellent communication skills, including superior written, verbal, presentation, and interpersonal abilities.
  • A data-driven approach to both decision-making and performance measurement.
  • Extreme comfort operating in ambiguous, fast-paced environments.
  • The ability to multitask, prioritize effectively, and coordinate resources.

Skills Summary

  • SQL
  • Tableau
  • Excel
  • Python
  • R
  • Statistical Modelling
  • Machine Learning
  • Stakeholder Management
  • A/B Testing
  • Data Insights Generation
  • Business Recommendation Formulation
  • Problem Solving
  • Communication (Written, Verbal, Presentation, Interpersonal)
  • Data-Driven Decision Making
  • Multi-tasking

Additional Information

This is a full-time position based in Bangkok, Thailand, with relocation assistance provided.

Preferred qualifications include an MBA or Master's degree in a quantitative subject (*, computer science, mathematics, engineering, science, economics, or finance), program management certifications (*, PMI, PRINCE2), experience in Asian markets, and experience in the travel industry, e-commerce, tech, or consulting.

breifcase2-5 years

locationMakkah

Remote Job
1 day ago
Outside Sales Executive

Outside Sales Executive

📣 Job AdNew

AluView Makers Limited Company

Full-time

About the Role

AluView Makers Limited Company, a specialist in executing aluminum and glass works including windows, doors, curtain walls, and skylights, is seeking a dynamic and results-oriented Outside Sales Executive to join our team. This full-time role is based in the city of Makkah, within the Makkah Region.

As an Outside Sales Executive, you will be instrumental in driving sales growth by identifying and engaging potential clients, nurturing strong customer relationships, and successfully closing deals. This position requires a proactive approach to lead generation, strategic sales planning, compelling product presentations, and effective contract negotiation to meet and exceed sales targets.

Key Responsibilities

  • Generate new business leads and identify potential clients for AluView Makers Limited Company's aluminum and glass solutions.
  • Proactively contact potential clients to introduce company offerings and schedule meetings.
  • Develop and maintain strong, long-lasting relationships with existing and prospective customers.
  • Effectively present product information and solutions to clients, highlighting the benefits and value proposition.
  • Negotiate contract terms and pricing to secure profitable sales agreements.
  • Meet and consistently exceed established sales targets and performance metrics.
  • Analyze market trends and sales data to inform sales strategies and identify new opportunities.
  • Provide exceptional customer service throughout the sales cycle and beyond.
  • Collaborate effectively with other members of the sales team to achieve collective goals.
  • Contribute to the overall success and performance of the sales department.

Qualifications and Requirements

  • Proven track record of meeting or exceeding sales targets in a previous role.
  • Ability to work independently and manage a remote sales territory effectively.
  • Bachelor's degree in Business, Marketing, or a related field is required.
  • 5-10 years of experience in a sales role.

Required Skills

  • Proficiency in lead generation techniques and strategies.
  • Strong sales acumen with a demonstrated ability to close deals.
  • Excellent customer service skills, focusing on client satisfaction.
  • Effective communication skills, both written and verbal.
  • Demonstrated team leadership experience.
  • Skilled in negotiation and persuasive selling.
  • Ability to analyze market trends and interpret sales data.

Work Environment and Details

This is a full-time position based in Makkah. The role requires independent work and effective management of a sales territory.

breifcase5-10 years

locationMakkah

Remote Job
1 day ago
IT Help Desk Support

IT Help Desk Support

📣 Job AdNew

The Trusts

Full-time

About the Role

ALTAWKILAT is seeking a motivated and detail-oriented IT Help Desk Support professional to join our team in Jeddah, Makkah, Saudi Arabia. This full-time position is ideal for individuals with 0-1 years of experience looking to launch their career in IT support within a dynamic environment. You will play a crucial role in ensuring the smooth operation of our IT infrastructure and providing essential support to approximately 500 users across multiple physical locations.

Key Responsibilities

  • Install and troubleshoot Windows Operating Systems and related software applications.
  • Install and provide comprehensive support for Microsoft Office and Office 365 applications.
  • Install, configure, and maintain various hardware devices, including printers, scanners, and copiers.
  • Utilize remote support tools to effectively assist end-users with their technical issues.
  • Provide IT support to a user base of approximately 500 individuals across multiple physical sites.
  • Enhance overall system performance by proactively identifying issues and recommending potential improvements.
  • Manage help desk tickets by tracking, prioritizing, and resolving all technical support requests efficiently.
  • Maintain accurate records of IT assets, including importing, assigning, and retiring equipment within the IT inventory system.

Required Experience and Skills

  • Experience in installing and troubleshooting Windows OS and related software.
  • Experience in installing and supporting Microsoft Office and Office 365 applications.
  • Experience in installing, configuring, and maintaining hardware devices such as printers, scanners, and copiers.
  • Proficiency in utilizing remote support tools for effective end-user assistance.
  • Experience in managing help desk tickets, including tracking, prioritizing, and resolving technical support requests.
  • Experience in maintaining accurate records of IT assets within an IT inventory system.

Technical Proficiencies

  • Windows Operating Systems
  • Microsoft Office Suite
  • Office 365
  • Hardware Device Support (printers, scanners, copiers)
  • Remote Support Tools
  • IT Asset Management

Work Details

This is a full-time position based in Jeddah, Makkah, Saudi Arabia. The role requires 0-1 years of experience. Salary is not disclosed.

breifcase0-1 years

locationMakkah

Remote Job
2 days ago
Lead Analyst (Supply Analytics, Bangkok-based, Relocation provided)

Lead Analyst (Supply Analytics, Bangkok-based, Relocation provided)

📣 Job AdNew

Agoda

Full-time

About the Role

Agoda, a prominent online travel platform and part of Booking Holdings, is seeking a Lead Analyst to join its Supply Analytics team. This position is crucial for optimizing Agoda's supply ecosystem by providing data-driven insights and supporting strategic decisions. The role involves direct engagement with partners and contributes to the strategic direction and operational execution within the Supply Department. As an individual contributor, you will report to a Senior Manager or Associate Director and collaborate closely with other Agoda teams.

The Supply Analytics team is responsible for analyzing partner and marketplace dynamics, developing forecasts and models, conducting experiments, and creating scalable data products. The team's work directly influences inventory quality, partner economics, and the long-term growth of Agoda, making this a high-impact role.

Key Responsibilities

  • Translate internal requirements into comprehensive analytical projects, including refining briefs, formulating questions, developing hypotheses, and outlining outputs.
  • Utilize and analyze data from multiple large-scale data warehouses to present statistically robust analyses to diverse business stakeholders.
  • Proactively identify opportunities for growth within the supply chain and the broader business.
  • Drive new analytical initiatives and projects focused on enhancing organizational efficiency and shaping Agoda's supply strategy.
  • Identify, support, and lead projects aimed at scaling the Supply organization's use of data, insights, and intelligence.
  • Automate manual operational processes and report on time savings achieved through modernization efforts.

Qualifications and Requirements

  • A minimum of 2-5 years of experience as an Analyst, with a strong background in analytics, data science, insights, strategy, or business intelligence.
  • Advanced working knowledge and hands-on experience with SQL.
  • Strong knowledge and hands-on experience with data visualization tools, preferably Tableau.
  • Expertise in data analysis and data visualization tools and software such as Excel, and proficiency in Python or R.
  • A Bachelor's degree in a business or quantitative subject, such as computer science, mathematics, engineering, science, economics, or finance.
  • A good understanding of statistical modeling techniques or machine learning concepts, including hypothesis testing, regression, logistic regression, and random forest.
  • Proven experience in stakeholder management, with comfort in presenting to senior leadership and C-suite executives.
  • Experience in conducting A/B testing experiments.
  • Strong experience in deriving data insights and providing actionable business recommendations.
  • A "hacker's mindset" – the ability to develop simple, clever, and elegant solutions to new problems under significant resource, operational, and time constraints, leveraging a deep understanding of the business, creative problem-solving skills, and broad expertise in data, analytics, automation, programming, and prototyping.
  • Excellent communication skills, including superior written, verbal, presentation, and interpersonal abilities.
  • A data-driven approach to both decision-making and performance measurement.
  • Extreme comfort operating in ambiguous, fast-paced environments.
  • Ability to multi-task, prioritize effectively, and coordinate resources.

Required Skills

  • Data Analysis and Visualization
  • SQL
  • Tableau
  • Excel
  • Python / R
  • Statistical Modelling
  • Machine Learning
  • Stakeholder Management
  • A/B Testing
  • Data Insights Generation
  • Business Recommendation Formulation
  • Problem Solving
  • Automation
  • Programming
  • Prototyping
  • Communication (Written, Verbal, Presentation, Interpersonal)
  • Decision Making
  • Performance Measurement
  • Multi-tasking
  • Prioritization
  • Resource Coordination

Work Environment and Location

This full-time role is based in Bangkok, Thailand. Relocation assistance is provided for this position. Remote work is not available for this role.

Agoda is an equal opportunity employer committed to diversity and inclusion.

breifcase2-5 years

locationMakkah

Remote Job
2 days ago
Biology Expert - Remote

Biology Expert - Remote

📣 Job AdNew

YO IT Consulting

Full-time

About the Role

YO IT Consulting is seeking a skilled Biology Expert to join our team on a remote, full-time contract basis. In this role, you will utilize your deep understanding of biological sciences to train and refine Artificial Intelligence (AI) systems. Your expertise will be crucial in providing high-quality, real-world biological input to influence how AI models learn, reason, and perform. No prior AI experience is required; your domain knowledge is the primary asset.

This position offers an opportunity to apply your scientific acumen in a cutting-edge field, contributing to the advancement of AI technologies. You will play a key role in shaping the future of AI by ensuring the accuracy and relevance of the data used for its development.

Key Responsibilities

  • Analyze, review, and interpret complex biological documents, research papers, and data sets to create assessment content.
  • Formulate and vet biology-related questions focused on data retrieval, computation, and critical analysis.
  • Deliver clear explanations and detailed feedback to enhance AI model understanding and performance.
  • Collaborate with a remote, interdisciplinary team to ensure ongoing content accuracy and quality.
  • Contribute domain-specific expertise to support the continuous improvement of AI systems.
  • Analyze technical documents and extract key information relevant to your biology domain expertise.
  • Generate, review, and refine questions and solutions based on real-world biological scenarios.
  • Provide detailed written and verbal feedback on document clarity, technical accuracy, and effectiveness.
  • Apply advanced subject matter knowledge to evaluate and solve complex biological problems.
  • Work independently to meet deadlines and achieve high productivity with minimal supervision.
  • Uphold rigorous standards for written and verbal communication in English.
  • Contribute to the continuous improvement of data quality and project processes.
  • Analyze and synthesize complex biological information from diverse sources.
  • Create or review problem sets, assessments, or scientific analyses related to biology.

Qualifications and Requirements

  • Minimum of 2 years of professional experience in biology, in academia, laboratory settings, or relevant industry roles.
  • Demonstrated ability to analyze and synthesize complex biological information from diverse sources.
  • Excellent reading comprehension, particularly in interpreting research and technical documents.
  • Ability to work autonomously and efficiently in a remote environment.
  • High attention to detail and commitment to quality and data accuracy.
  • Experience interfacing with technical documentation and performing analytical tasks.

Required Skills

  • Strong written and verbal English communication, with an emphasis on clarity and detail.
  • Exceptional English communication skills, both written and verbal.
  • Ability to work independently and efficiently, with excellent self-management.
  • Demonstrated experience in creating or evaluating technical content, such as reports, studies, or problem sets.
  • Analytical skills for technical documents.
  • Proficiency in generating, reviewing, and refining questions and solutions.
  • Ability to collaborate with multidisciplinary teams.
  • Capacity to provide detailed written and verbal feedback.
  • Application of advanced subject matter knowledge.
  • Effective time management skills.
  • Contribution to continuous improvement initiatives.
  • Skills in analyzing, reviewing, and interpreting complex biological documents.
  • Ability to formulate and vet biology-related questions.
  • Capability to deliver clear explanations and detailed feedback.
  • Contribution of domain-specific expertise.
  • Meeting deadlines consistently.
  • Achieving high productivity levels.
  • Upholding rigorous standards for written and verbal communication.
  • Analysis and synthesis of complex biological information.
  • Excellent reading comprehension.
  • Experience in creating or reviewing problem sets, assessments, or scientific analyses.
  • Ability to work autonomously and efficiently in a remote environment.
  • High attention to detail.
  • Commitment to quality.

Work Environment and Details

This is a remote, full-time contract position. The role requires a minimum of 2-5 years of professional experience in biology. While the company is YO IT Consulting, the specific region and cities mentioned in the original context are Jeddah and Makkah in Saudi Arabia, indicating a potential focus for the role's operational context, though the work itself is remote.

breifcase2-5 years

locationMakkah

Remote Job
2 days ago
Network Systems & Data Security Administrator

Network Systems & Data Security Administrator

📣 Job AdNew

FNRCO

Full-time

About the Role

FNRCO is seeking a skilled and experienced Network Systems & Data Security Administrator to join our team in Jeddah, Makkah, Saudi Arabia. This full-time position is critical for managing and securing our network infrastructure, ensuring data integrity and confidentiality, and protecting systems against evolving threats. The ideal candidate will have a strong understanding of network security principles and hands-on experience with a wide range of security tools and technologies. This role requires a proactive approach to security management, including the administration, configuration, and ongoing maintenance of security platforms, implementing security policies, conducting vulnerability assessments, and coordinating remediation efforts.

Key Responsibilities

  • Administer, configure, and manage Cisco Firepower Firewalls and Cisco FMC for centralized policy management.
  • Support and maintain Palo Alto firewalls, including policy tuning, NAT configuration, and traffic inspection.
  • Manage Web Proxy solutions, specifically Broadcom Bluecoat, for secure internet access and URL filtering.
  • Administer DDoS protection solutions such as Arbor and Akamai to ensure network resilience.
  • Configure and support F5 platforms, including APM for VPN Remote Access, ASM for Web Application Firewalling, and GTM for DNS and Traffic Management.
  • Ensure proper network segmentation, optimize firewall rules, and maintain secure connectivity.
  • Administer Cisco ISE (AAA Server) for authentication, authorization, and accounting.
  • Manage ForeScout NAC for device visibility and network admission control.
  • Support OneIdentity (IAM & MFA) and Microsoft Azure MFA for secure authentication.
  • Administer Privileged Access Management solutions, such as Delinea, to secure privileged accounts.
  • Manage Microsoft Certificate Authority (CA) for certificate issuance, renewal, and lifecycle management.
  • Administer Endpoint Protection platforms, including Symantec Endpoint Protection and Microsoft Defender.
  • Manage File Integrity Monitoring solutions like ChangeTracker for critical systems.
  • Support secure configuration and hardening of servers, endpoints, and network devices.
  • Administer Email Security Gateway solutions, such as Symantec Messaging Gateway.
  • Administer vulnerability management tools including Qualys and Tenable Nessus.
  • Perform regular vulnerability scans across network, systems, and applications.
  • Coordinate patching and remediation efforts with infrastructure and application teams.
  • Maintain baseline security configurations and ensure compliance with hardening standards.
  • Support the infrastructure integration of Microsoft DLP and Microsoft Purview (Data Classification).
  • Administer Web Application Firewall (F5 ASM) and support application security tools (Checkmarx, SecureEyes) in coordination with development teams.
  • Manage Database security controls (Imperva) to protect critical data assets.
  • Perform end-to-end administration, configuration tuning, patching, and upgrades of security platforms.

Qualifications and Experience

  • A minimum of 5 years of experience in network security, cybersecurity operations, or security administration roles.
  • Proven hands-on experience administering multiple security tools.
  • Strong understanding of networking concepts including TCP/IP, DNS, VPN, routing, and switching.
  • Experience with security integrations across SIEM, SOAR, IAM, and endpoint tools.
  • Familiarity with threat intelligence platforms and incident response processes.
  • Ability to manage complex multi-vendor environments and troubleshoot integrations effectively.
  • Excellent analytical, problem-solving, and communication skills.

Required Technical Skills

  • Firewalls & Perimeter Security: Cisco Firepower Firewalls, Cisco FMC, Palo Alto firewalls, Web Proxy (Broadcom Bluecoat), DDoS protection solutions (Arbor, Akamai).
  • Application & Access Control: F5 platforms (APM, ASM, GTM), Cisco ISE (AAA Server), ForeScout NAC, OneIdentity (IAM & MFA), Microsoft Azure MFA, Privileged Access Management (Delinea).
  • Endpoint & Data Security: Microsoft Certificate Authority (CA), Endpoint Protection platforms (Symantec Endpoint Protection, Microsoft Defender), File Integrity Monitoring (ChangeTracker), Email Security Gateway (Symantec Messaging Gateway), Microsoft DLP, Microsoft Purview (Data Classification), Database security controls (Imperva).
  • Vulnerability Management: Vulnerability management tools (Qualys, Tenable Nessus).
  • Application Security: Web Application Firewall (F5 ASM), application security tools (Checkmarx, SecureEyes).
  • Core Security Concepts: Network security, cybersecurity operations, security administration.
  • Networking Fundamentals: TCP/IP, DNS, VPN, routing, switching.
  • Security Integrations: SIEM, SOAR, IAM, endpoint tools.
  • Operational Skills: Threat intelligence platforms, incident response processes, managing complex multi-vendor environments, troubleshooting integrations.
  • Automation (Plus): Experience with scripting/automation using PowerShell or Python.

Work Location and Type

This is a full-time position based in Jeddah, Makkah, Saudi Arabia.

Application Information

For upcoming job vacancies, please forward your CV through the following link: https://*********

breifcase5-10 years

locationMakkah

Remote Job
2 days ago
Sales Executive

Sales Executive

📣 Job AdNew

Petromin Corporation

Full-time

About the Role

Petromin Corporation is seeking a results-oriented Sales Executive to join its team in Jeddah, Makkah, Saudi Arabia. This full-time position is integral to driving sales growth by engaging with potential customers, understanding their needs, and recommending suitable vehicles or products. The role requires building and maintaining strong client relationships, providing personalized assistance throughout the sales journey, and ensuring customer satisfaction and loyalty.

Key Responsibilities

  • Drive sales by actively engaging with potential customers, understanding their needs, and recommending suitable vehicles or products.
  • Build and maintain strong relationships with clients, providing personalized assistance throughout the sales process.
  • Proactively follow up on leads, negotiate terms, and finalize sales agreements, ensuring customer satisfaction and loyalty.
  • Stay updated on product knowledge, market trends, and competitor offerings to effectively communicate value propositions and secure sales opportunities.
  • Apply various sales techniques, including consultative selling, relationship building, and objection handling, to meet or exceed targets.
  • Develop and execute effective sales strategies to achieve sales objectives.
  • Identify customer needs and preferences through active listening and effective questioning.
  • Conduct compelling product demonstrations and presentations to highlight features and benefits.
  • Negotiate terms and close sales deals while ensuring a high level of customer satisfaction.
  • Leverage digital channels, including social media, email marketing, and online chat, to engage with prospects and facilitate the sales process.
  • Integrate digital sales tools into daily workflows to streamline processes, improve efficiency, and enhance customer engagement.
  • Generate sales reports and analyze performance metrics to track progress against targets.
  • Identify sales trends, patterns, and opportunities for improvement based on data analysis.
  • Interpret sales data to develop insights and actionable recommendations for sales strategies.
  • Prepare sales forecasts and budgets based on historical data and market trends.
  • Utilize sales analytics tools and software to optimize sales performance.
  • Exhibit comprehensive understanding of Nissan's product line-up, including features, specifications, and competitive advantages.
  • Conduct product demonstrations to showcase key features and benefits to customers.
  • Communicate technical product information in a clear, compelling, and understandable manner.
  • Address customer inquiries regarding product specifications, pricing, and availability accurately and efficiently.
  • Conduct test drives and provide detailed explanations of vehicle performance and capabilities.
  • Utilize online sales tools and platforms, including websites, virtual showrooms, and online configurators, to engage customers and facilitate remote sales processes.
  • Employ digital marketing tools such as email campaigns, social media, and online advertising to generate leads and drive sales.
  • Maintain comprehensive knowledge of regulations affecting automotive sales, including finance options, warranties, and consumer rights, ensuring compliance in all transactions.
  • Implement ethical selling practices that comply with industry standards and Nissan’s corporate policies to maintain the integrity of sales transactions.

Qualifications and Requirements

  • Bachelor’s Degree in Business Administration, Automotive Sales Management, Marketing, or a related field. An MBA is considered a plus.
  • Minimum of 3 years of experience in automotive sales or a closely related field.
  • Fluency in both English and Arabic languages is essential.

Required Skills

  • Consultative Selling
  • Relationship Building
  • Objection Handling
  • Sales Strategy Development
  • Product Demonstration
  • Negotiation
  • Digital Sales Tools Proficiency
  • Sales Reporting and Analysis
  • Sales Forecasting
  • In-depth Product Knowledge
  • Regulatory Compliance
  • Ethical Selling Practices

Additional Information

This is a full-time position based in Jeddah, Makkah, Saudi Arabia. The role requires 2-5 years of relevant experience. Professional certifications such as Certified Sales Professional (CSP) or Automotive Sales Certification are advantageous.

breifcase2-5 years

locationMakkah

Remote Job
2 days ago
Sales Specialist – Logistics Services

Sales Specialist – Logistics Services

📣 Job AdNew

Vault Logistics

Full-time

About the Role

Vault Logistics is seeking a driven Sales Specialist to join its team in Jeddah, Makkah, Saudi Arabia. This full-time position is focused on driving business growth through the promotion and sale of comprehensive third-party logistics (3PL) and second-party logistics (2PL) warehouse solutions. The Sales Specialist will be responsible for acquiring new clients, managing existing relationships, and increasing revenue by strategically cross-selling transportation and value-added logistics services, ensuring customer satisfaction throughout the service lifecycle.

Key Responsibilities

  • Identify and develop new business opportunities for warehouse and logistics services within the Saudi Arabian market.
  • Promote and sell 3PL and 2PL warehousing solutions to prospective customers, understanding their operational needs.
  • Build and maintain a sales pipeline through prospecting, networking, and referral channels.
  • Conduct customer visits and presentations to understand client requirements and propose tailored logistics solutions.
  • Negotiate commercial terms and close deals to achieve sales targets.
  • Cross-sell transportation services for stored goods and other value-added logistics solutions to existing and new clients.
  • Develop and nurture long-term customer relationships, serving as their primary point of contact.
  • Identify opportunities to expand business with existing customers to increase account profitability.
  • Coordinate with operations and customer service teams to ensure service excellence and customer satisfaction.
  • Prepare quotations, proposals, and contracts in accordance with company policies.
  • Monitor customer accounts to ensure timely invoice collection.
  • Follow up on outstanding receivables and collaborate with the finance department to resolve payment issues.
  • Maintain accurate records of sales activities, opportunities, and customer interactions within the CRM system.
  • Monitor market trends, customer requirements, and competitor activities to inform sales strategies.
  • Provide feedback to management regarding market opportunities and customer needs.
  • Participate in industry events and networking activities to enhance Vault Logistics' presence.

Qualifications and Requirements

  • A Bachelor's degree in Business Administration, Supply Chain Management, Logistics, or a related field.
  • A minimum of 2 to 5 years of progressive experience in logistics sales, with a strong preference for experience in 3PL, warehousing, and transportation services.
  • A strong understanding of warehouse operations, transportation management, and supply chain solutions.
  • A proven track record of achieving sales targets and driving business development.
  • Excellent negotiation, communication, and relationship management skills.
  • Proficiency in Microsoft Office Suite and experience with CRM systems.
  • A valid driving license is preferred.

Required Skills

  • Business Development
  • Sales Negotiation
  • Customer Relationship Management
  • Account Management
  • Cross-Selling and Upselling
  • Commercial Awareness
  • Communication and Presentation Skills
  • Problem Solving and Decision Making
  • Time Management
  • Logistics Sales Expertise
  • 3PL and Warehousing Solutions Knowledge
  • Transportation Services Sales
  • Proficiency in Microsoft Office
  • CRM System Proficiency

Work Environment and Location

This is a full-time position based in Jeddah, Makkah, Saudi Arabia. The specific work location within Jeddah may vary, potentially including the head office or warehouse facilities, depending on business requirements.

breifcase2-5 years

locationMakkah

Remote Job
2 days ago
Automation Engineer

Automation Engineer

📣 Job AdNew

Uvera

Full-time

About the Role

Uvera is seeking a skilled Automation Engineer to join its team in Jeddah, Makkah, Saudi Arabia. This full-time, on-site position is integral to the design, programming, and maintenance of control systems for food handling, storage, and processing facilities. The role focuses on ensuring the efficient, safe, and reliable operation of automated equipment, including conveyors, packaging, and labeling systems, thereby contributing to operational excellence.

This position requires hands-on technical expertise in Siemens TIA Portal programming, electrical panel design and assembly, and industrial network integration. A strong understanding of automated processes within the food industry is essential for optimizing automated systems and supporting digital transformation initiatives.

Key Responsibilities

  • Design, develop, and implement automation and control systems for food handling equipment and facilities.
  • Write PLC programs from scratch using Siemens TIA Portal, including OB/FB/FC block structure, HMI configuration, and Profinet device integration.
  • Design electrical control panels from concept to completion, including schematic design, component selection and sizing, DIN rail layout, and wiring execution.
  • Assemble, wire, and commission control panels to professional standards, ensuring proper cable ducting, ferrule crimping, wire numbering, and pre-power verification.
  • Develop HMI and SCADA interfaces for process control and monitoring.
  • Integrate sensors, VFDs, and field instruments into automated systems.
  • Prepare comprehensive project documentation, including operating manuals and Factory/Site Acceptance Test (FAT/SAT) procedures.
  • Troubleshoot and resolve automation and electrical faults to minimize production downtime.
  • Maintain and update PLC programs, HMI configurations, wiring diagrams, and network documentation.
  • Provide technical support to plant operators and maintenance teams.
  • Ensure all automation systems comply with relevant safety and environmental regulations.
  • Apply LOTO (Lockout/Tagout) and safe isolation procedures on all electrical and mechanical systems.
  • Participate in risk assessments and develop safe work procedures for control systems.
  • Write and conduct FAT/SAT tests to ensure system functionality and compliance.
  • Analyze production data to identify opportunities for efficiency and throughput improvements.
  • Implement control logic and data acquisition strategies to optimize energy use, equipment reliability, and line performance.
  • Support digital transformation initiatives, such as predictive maintenance and remote monitoring.

Qualifications and Requirements

  • Bachelor's degree in Electrical Engineering, Automation Engineering, Mechatronics, or a closely related field.
  • 2 to 5 years of hands-on experience in industrial automation, with a preference for experience in food processing, packaging, or bulk materials handling environments.
  • Proven experience writing Siemens TIA Portal PLC programs from scratch, including proficiency with block structure (OB, FB, FC, DB), Profinet device integration using GSDML files, and online commissioning and diagnostics.
  • Hands-on experience designing and assembling electrical control panels, including schematic drawing, component sizing, DIN rail assembly, wiring, and pre-commissioning checks.
  • Knowledge of industrial communication protocols such as Profinet, Modbus TCP, EtherNet/IP, and Profibus.
  • Familiarity with instrumentation, Variable Frequency Drives (VFDs), and motor control systems.
  • A solid understanding of process control, safety systems, and instrumentation calibration.

Required Skills

  • Siemens TIA Portal programming
  • Electrical panel design and assembly
  • Industrial network integration
  • PLC programming
  • HMI configuration
  • Profinet device integration
  • SCADA interface development
  • Sensor integration
  • VFD integration
  • Field instrument integration
  • Troubleshooting automation and electrical faults
  • LOTO procedures
  • Risk assessment
  • FAT/SAT testing
  • Experience with Python, C/C++, or SQL for data acquisition or integration tasks (bonus)
  • Familiarity with microcontrollers (ARM, AVR, or similar) for embedded control applications (bonus)
  • Experience with SCADA systems and remote monitoring platforms (bonus)

Work Environment and Location

This is a full-time, on-site position located in Jeddah, Makkah, Saudi Arabia, specifically within the KAUST Research & Technology Park in Thuwal. Daily shuttle services are available between Jeddah and KAUST to facilitate transportation.

breifcase2-5 years

locationMakkah

Remote Job
2 days ago
Sales Manager

Sales Manager

📣 Job Ad

Harrison.ai

Full-time
About the Job Role
At ********, we’re on a mission to redefine healthcare using cutting-edge AI technology. As we expand globally, we are seeking a skilled Sales Manager to join our dynamic team in Saudi Arabia. This role is pivotal in driving our commercial presence and generating revenue while building long-term relationships with clients.

What You'll Do
  • Create and implement strategic sales and marketing plans to achieve business objectives.
  • Execute full business development and sales cycles from presentation to closing deals.
  • Develop relationships with key clients, negotiating major contracts.
  • Provide strategic input for navigating the market effectively.
  • Maintain a qualified pipeline to meet and exceed bookings targets.
  • Work closely with the leadership to develop regional strategies.

What You Bring
  • 5-10 years of experience in sales within the public sector, particularly in health care.
  • Strong background in radiology and imaging systems.
  • Excellent communication and negotiation skills.
  • Fluency in English, with additional languages being a plus.
  • Willingness to travel frequently across the region (up to 50%).

Why Join Us?
  • Innovate for global good with pioneering AI technology.
  • Collaborate with a diverse team across continents.
  • Access support for career development and flexible working arrangements.

We invite all interested applicants to apply and join our mission to enhance healthcare for patients across the world.

breifcase2-5 years

locationMakkah

Remote Job
13 days ago
Remote Documentation Specialist

Remote Documentation Specialist

📣 Job AdNew

RecruitLyticx Hires

Full-time

About the Role

RecruitLyticx Hires is seeking a meticulous and detail-oriented Remote Documentation Specialist. This full-time position offers remote work flexibility while contributing to operational efficiency and information management. The role is ideal for individuals with a strong commitment to accuracy and a focus on ensuring clarity and consistency in all records.

Role Overview

In this role, you will be instrumental in creating, reviewing, and maintaining a diverse range of documents. Your primary focus will be on organizing and updating documentation, verifying information for correctness, and ensuring all materials are properly formatted and securely stored within our systems. A keen eye for detail, exceptional organizational abilities, and proficiency in essential software applications are paramount for success.

Key Responsibilities

  • Receive and process documentation from various sources including shared inboxes, portals, ticketing systems, and cloud platforms.
  • Review incoming documents to confirm completeness, verify required fields, ensure necessary approvals are obtained, and check for all essential attachments.
  • Apply standardized metadata to documents, including project IDs, document categories, dates, and version details, to facilitate efficient search and retrieval.
  • Ensure all documents are properly indexed and organized for easy access and management.
  • Implement and adhere to consistent naming conventions and structured folder systems for all documentation.
  • Format and standardize documents to align with internal documentation guidelines and best practices.
  • Perform file conversions as needed, including PDF formatting, merging or splitting files, file compression, and managing version control.
  • Maintain structured documentation libraries, categorizing documents into draft, final, and archived states with appropriate labeling.
  • Conduct routine quality assurance checks to identify formatting inconsistencies, missing information, duplicate entries, or other errors.
  • Identify and flag any discrepancies or errors, routing issues to the relevant stakeholders with clear and concise notes.
  • Maintain logs of documentation errors and actively contribute to the improvement of documentation processes and workflows.
  • Ensure all documentation meets internal quality standards and formatting requirements.
  • Handle sensitive documentation with the utmost confidentiality and adhere to strict access controls.
  • Follow established document retention policies, version control practices, and archival procedures.
  • Support internal audits by efficiently retrieving requested documents and maintaining accurate version histories.
  • Ensure compliance with all internal documentation standards and relevant regulatory requirements.
  • Collaborate effectively with various teams, including HR, Operations, Legal, Finance, and Customer Support, to clarify documentation requirements and resolve issues.
  • Provide regular updates on documentation status, backlog, and processing timelines to relevant stakeholders.
  • Communicate clearly and professionally regarding any missing information, required revisions, or necessary updates.
  • Support teams by maintaining accessible, well-organized, and up-to-date documentation systems.

Qualifications and Requirements

  • Experience in documentation management, administrative support, records management, or similar roles is preferred.
  • Strong attention to detail and the ability to consistently follow formatting and documentation standards.
  • Comfortable handling confidential information with a high degree of professionalism.
  • Basic computer proficiency, including experience with document editing tools, spreadsheets, and file management systems.
  • Ability to work independently in a remote environment while maintaining high levels of accuracy and organization.

Required Skills

  • Microsoft Office Suite proficiency
  • Exceptional Attention to Detail
  • Strong Organizational Skills
  • Document Management
  • Administrative Support
  • Records Management
  • File Management
  • Confidentiality

Work Environment and Details

This is a full-time, remote position. The role is based in Medina, Al Madinah, Saudi Arabia. Experience required is 0-1 year. Tools you may use include cloud storage platforms (Google Drive, SharePoint, Dropbox), document editing and formatting tools (Microsoft Office, Google Workspace, Adobe Acrobat), spreadsheets for tracking and indexing documentation, and e-signature and document approval platforms. Success will be measured by the accuracy and consistency of documentation, turnaround time from document receipt to finalized storage, organization and accessibility of document repositories, audit readiness and document retrieval efficiency, and compliance with documentation standards and retention policies.

breifcase0-1 years

locationMadinah

Remote Job
1 day ago
Remote Computer User Support

Remote Computer User Support

📣 Job AdNew

RecruitLyticx Hires

Full-time

About the Role

RecruitLyticx Hires is seeking a motivated and detail-oriented Remote Computer User Support Specialist to join its expanding team. This role is designed for individuals passionate about technology who enjoy assisting others in navigating and resolving technical challenges within a structured remote work environment. As a key member of the support team, you will be instrumental in ensuring the smooth operation of digital platforms by providing timely and effective technical assistance to users.

In this position, you will be the first point of contact for users experiencing technical difficulties. Your primary focus will be to troubleshoot issues, guide users through solutions with clarity and patience, and ensure all systems are functioning optimally. Your strong problem-solving abilities and clear communication skills will be vital in maintaining efficient day-to-day operations and fostering a positive user experience.

Key Responsibilities

  • Respond to user support requests through various channels including email, chat, and ticketing systems.
  • Troubleshoot and resolve basic hardware, software, and system-related issues encountered by users.
  • Provide clear, step-by-step guidance to users to help them resolve technical problems effectively and professionally.
  • Assist users with account setup, access permissions, and password reset procedures.
  • Document all support cases, including the issues reported, the resolutions provided, and any relevant system updates.
  • Escalate complex or unresolved technical issues to appropriate higher-level technical teams for further investigation and resolution.
  • Contribute to the maintenance and updating of support documentation and knowledge bases to ensure information is current and accessible.
  • Identify recurring technical issues and report observed trends to management to inform potential system improvements or training needs.

Required Qualifications

  • Possess a foundational understanding of computer systems and common troubleshooting methodologies.
  • Demonstrate strong problem-solving capabilities and analytical skills to effectively diagnose and resolve technical issues.
  • Exhibit clear and concise written and verbal communication abilities, essential for interacting with users and technical teams.
  • Be capable of explaining technical concepts in a manner that is easily understandable to non-technical users.
  • Show a willingness to learn and utilize support tools or ticketing systems; training will be provided where necessary.
  • Possess the ability to manage multiple support requests simultaneously and effectively prioritize tasks to meet user needs.
  • Be self-motivated and capable of working independently with minimal supervision in a remote setting.
  • Previous experience in IT support or a related technical field is considered a plus but is not a mandatory requirement for this role.

Essential Skills

  • Computer systems and troubleshooting
  • Problem-solving and analytical skills
  • Clear written and verbal communication
  • Explaining technical concepts in simple terms
  • Proficiency with support tools or ticketing systems
  • Managing multiple requests and prioritizing tasks
  • Self-motivation and ability to work independently

Work Environment and Opportunity

This is a full-time, remote position. The role requires 0-1 years of experience, presenting an opportunity for individuals looking to start or advance their career in technical support. RecruitLyticx Hires offers comprehensive training and onboarding support, along with opportunities for career growth within IT support.

breifcase0-1 years

locationMadinah

Remote Job
1 day ago