وظائف عن بُعد في السعودية

أكثر من 11 وظيفة عن بُعد في السعودية. تصفح تفاصيل الراتب، والوصف الوظيفي، وموقع الوظيفة. أنشئ سيرتك الذاتية وقدّم عليها الآن


القسم
نوع العقد
الجنسية

img
مدير خدمات عملاء

مدير خدمات عملاء

📣 إعلانجديدة

مجموعة سيغنا

دوام كامل
Join The Cigna Group as a Customer Service Manager & Hospital Delegate!

We are seeking an experienced and dedicated individual to lead our customer service team and enhance the patient journey at Cigna Saudi Arabia. You will play a crucial role in overseeing customer service operations and managing relationships with healthcare providers.

Key Responsibilities:
  • Team Leadership: Lead and mentor the customer service team, fostering a culture of excellence and continuous improvement.
  • Customer Experience Management: Design and implement strategies to improve overall patient experience, ensuring timely resolution of inquiries.
  • Hospital Delegation: Build strong relationships with hospitals to facilitate effective communication and collaboration.
  • Patient Journey Optimization: Map and analyze the patient journey to enhance satisfaction.
  • Reporting and Analysis: Prepare reports on customer service performance for senior management.
  • Compliance and Quality Assurance: Ensure compliance with regulatory requirements and implement quality assurance measures.

Qualifications:
  • Bachelor's degree in Business Administration, Healthcare Management, or related field; Master's is a plus.
  • Minimum of 8 years in customer service management, preferably in healthcare.
  • Strong understanding of healthcare operations and patient experience.
  • Excellent leadership and communication skills.
  • Proficiency in data analysis and reporting tools.

What We Offer:
  • Flexible working mode
  • International exposure
  • Certifications like “Great Place to Work”
  • Working hours as per KSA Labor Law

breifcase0-1 سنة

locationالمدينة المنورة

عمل عن بُعد
منذ 10 ساعات تقريباً
مدير خدمات عملاء

مدير خدمات عملاء

📣 إعلانجديدة

مجموعة سيغنا

دوام كامل
Join The Cigna Group as a Customer Service Manager & Hospital Delegate!

We are seeking an experienced and dedicated individual to lead our customer service team and enhance the patient journey at Cigna Saudi Arabia. You will play a crucial role in overseeing customer service operations and managing relationships with healthcare providers.

Key Responsibilities:
  • Team Leadership: Lead and mentor the customer service team, fostering a culture of excellence and continuous improvement.
  • Customer Experience Management: Design and implement strategies to improve overall patient experience, ensuring timely resolution of inquiries.
  • Hospital Delegation: Build strong relationships with hospitals to facilitate effective communication and collaboration.
  • Patient Journey Optimization: Map and analyze the patient journey to enhance satisfaction.
  • Reporting and Analysis: Prepare reports on customer service performance for senior management.
  • Compliance and Quality Assurance: Ensure compliance with regulatory requirements and implement quality assurance measures.

Qualifications:
  • Bachelor's degree in Business Administration, Healthcare Management, or related field; Master's is a plus.
  • Minimum of 8 years in customer service management, preferably in healthcare.
  • Strong understanding of healthcare operations and patient experience.
  • Excellent leadership and communication skills.
  • Proficiency in data analysis and reporting tools.

What We Offer:
  • Flexible working mode
  • International exposure
  • Certifications like “Great Place to Work”
  • Working hours as per KSA Labor Law

breifcase0-1 سنة

locationالدمام

عمل عن بُعد
منذ 10 ساعات تقريباً
مدير خدمات عملاء

مدير خدمات عملاء

📣 إعلانجديدة

مجموعة سيغنا

دوام كامل
Join The Cigna Group as a Customer Service Manager & Hospital Delegate!

We are seeking an experienced and dedicated individual to lead our customer service team and enhance the patient journey at Cigna Saudi Arabia. You will play a crucial role in overseeing customer service operations and managing relationships with healthcare providers.

Key Responsibilities:
  • Team Leadership: Lead and mentor the customer service team, fostering a culture of excellence and continuous improvement.
  • Customer Experience Management: Design and implement strategies to improve overall patient experience, ensuring timely resolution of inquiries.
  • Hospital Delegation: Build strong relationships with hospitals to facilitate effective communication and collaboration.
  • Patient Journey Optimization: Map and analyze the patient journey to enhance satisfaction.
  • Reporting and Analysis: Prepare reports on customer service performance for senior management.
  • Compliance and Quality Assurance: Ensure compliance with regulatory requirements and implement quality assurance measures.

Qualifications:
  • Bachelor's degree in Business Administration, Healthcare Management, or related field; Master's is a plus.
  • Minimum of 8 years in customer service management, preferably in healthcare.
  • Strong understanding of healthcare operations and patient experience.
  • Excellent leadership and communication skills.
  • Proficiency in data analysis and reporting tools.

What We Offer:
  • Flexible working mode
  • International exposure
  • Certifications like “Great Place to Work”
  • Working hours as per KSA Labor Law

breifcase0-1 سنة

locationالرياض

عمل عن بُعد
منذ 10 ساعات تقريباً