BUSINESS INTRODUCTIONMajid Al Futtaim Holding is the leading shopping mall, retail, and entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43000 people and revenues exceeding US$ 11 Billion, we operate in 18 countries. Our iconic brands include Mall of the Emirates, Carrefour, Lego, and Vox Cinemas. We take pride in creating Great Moments for Everyone, Every day.
JOB TITLESenior Sales Associate | Majid Al Futtaim Lifestyle | Operations
ROLE PROFILE:As a Senior Sales Associate, you will be the ultimate champion of customer service standards in line with Majid Al Futtaim guidelines. Your key responsibilities include:
- Understanding customer needs and fulfilling an exceptional experience.
- Addressing customer concerns promptly and professionally, escalating them to the Store Manager as necessary.
- Achieving sales targets creatively while keeping the customer in mind.
- Contributing to sales targets with thorough product knowledge, upselling and cross-selling.
- Maintaining store standards, supporting in-store tasks related to cleanliness, and tidiness.
- Complying with store security policies to minimize stock loss.
- Using advanced selling skills to support customer needs and generate high-value transactions.
- Recommending and aiding the selection of merchandise from other Majid Al Futtaim stores if not available in-store.
REQUIREMENTS:- High School Certificate
- 12 Years Industry Experience
- Good Communication Skills
- Excellent Customer Service
WHAT WE OFFER:At Majid Al Futtaim, we are committed to creating great moments and spreading happiness. You will work in a friendly environment with over 45000 diverse and talented colleagues, all guided by our Leadership Model. Join us!