Customer Services Jobs in Dammam

Join Our Team as a Senior Associate – Call Center!
At Bupa Arabia, we pride ourselves on delivering exceptional customer service in the healthcare sector. We are looking for dedicated individuals to join our call center team, where your main focus will be on assisting our customers with professionalism and care.

Key Responsibilities:

• Provide high-quality customer service and maintain effective communication with customers.
• Possess thorough knowledge of Bupa Arabia’s products and services to provide accurate information.
• Identify recurring issues and relay this information for prompt corrective action.
• Assist customers with preauthorizations, claims research, and understanding provider contracts.
• Handle customer complaints with proficiency and resolve issues to ensure satisfaction.

Skills and Qualifications:

• Experience in customer service or call center environments.
• Proficient in using personal computers and navigating software applications.
• Ability to multitask and manage stress in a fast-paced environment.
• Strong troubleshooting and problem-solving skills.
• Exceptional follow-up skills and ability to handle conflicts professionally.

Become part of a forward-thinking company that values innovation in healthcare to serve Saudi families and businesses effectively. Apply now and contribute to our mission of creating leader-focused, high-performance work culture!

Join Al-Futtaim Automotive as a Customer Support Representative!
At Al-Futtaim Group, established in the 1930s, we are one of the most diversified and forward-thinking businesses, with operations across multiple sectors.

Overview Of The Role:
The Customer Support Representative (CSR) plays a crucial role in ensuring that all clients purchasing Volvo and other equipment from FAMCO receive comprehensive parts and service support. This position optimizes sales opportunities for parts and services, collaborating closely with internal teams.

What You Will Do:

• Serve as the primary point of contact for customers and branch aftermarket personnel.
• Manage requests for parts and service, ensuring customer satisfaction throughout.
• Monitor the accuracy of parts supplied and quality of services performed.
• Participate in departmental planning and strategy sessions.
• Maintain effective customer relations and resolve disputes efficiently.
• Proactively identify and develop new sales accounts.
• Collaborate with Head Office Technical and Support staff to provide optimal solutions.
• Prepare and present service quotes to customers.

Required Skills To Be Successful:

• Bachelor’s Degree in Marketing or a related field.
• Experience in a heavy equipment industry in parts and service.
• Sales experience is advantageous.
• Strong computer skills with MS Office.
• Excellent written and verbal communication skills.
• Results-oriented mindset and ability to meet performance targets.
• Strong organizational and planning skills.
• Integrity and ethical conduct in all interactions.

About Al-Futtaim Automotive:
As a key division of Al-Futtaim Group, we are renowned for our customer-centric approach and our drive towards innovation within the automotive industry. With a presence in 10 countries, we aim to provide unparalleled mobility solutions across various sectors.

Join AlKhaleejion as a Social Media Specialist
Are you passionate about social media and eager to influence the digital landscape? AlKhaleejion, a leading kitchen manufacturer in the Kingdom of Saudi Arabia with over 30 years of experience, is looking for a creative individual to enhance our online presence.

Role Overview:
Your primary responsibility will be to lead our digital journey across popular platforms like Instagram, TikTok, Twitter, and Snapchat. You will be instrumental in content creation and engaging with our audience, showcasing our brand identity in every interaction.

Key Responsibilities:

• Develop and implement effective content plans for social media.
• Write engaging Arabic content that reflects our brand's voice.
• Create and shoot visually appealing content in a youthful style.
• Respond to comments and messages to build strong relationships with our audience.
• Monitor digital trends and convert them into actionable content ideas.
• Collaborate with design and content teams for consistent messaging.
• Analyze content performance and offer improvement recommendations.

Qualifications:

• Minimum of 1 year managing social media accounts.
• Strong creative writing skills in Arabic.
• Excellent knowledge of TikTok and Instagram.
• Flexibility and sociability to try new ideas.
• Able to work under pressure and meet deadlines.
• Familiarity with design tools like Canva is a plus.

Sales representatives are required to work in a leading company in the field of retail, possessing high communication skills and experience in field sales. Responsibilities include visiting clients and showcasing company products, achieving monthly sales targets, preparing sales reports, and developing the client base. We offer attractive incentives on sales, health insurance, and a stimulating work environment for professional growth.

I would be a cashier at a restaurant and that’s fine with me for anything.

The job duties involve visiting customers in their homes to accurately and professionally take measurements for men's clothing, while fully adhering to the established quality standards for recording measurements. This role requires representing the company to customers in a reputable manner and providing high-level service that reflects the professionalism of the store and its attention to the finest details.

Join our customer service team!
Alfalah Auto Company is looking for an outstanding customer service representative to join its team in Dammam. We believe that providing excellent customer service is key to building long-term relationships with our clients.

Qualifications required:

• High school diploma as a minimum.
• Previous experience in car rental or customer service is preferred.
• Excellent communication skills.
• Ability to professionally handle various types of customers.
• Commitment and discipline in timing.

Benefits:

• A monthly salary ranging from 5000 to 5500 Saudi Riyals.
• Additional incentives according to the company's policy.
• A motivating work environment that supports professional growth.

Join Lucy Switchgear Arabia as a Receptionist!
As the first point of contact for visitors and clients, the Receptionist plays a vital role in ensuring a welcoming environment while efficiently managing front desk operations.

Key Responsibilities:

• Greet and direct visitors, ensuring a welcoming atmosphere.
• Answer, screen, and route telephone calls to appropriate personnel.
• Manage appointment schedules and coordinate meetings.
• Provide clerical support, including filing, data entry, and document preparation.
• Address inquiries and resolve issues in a professional manner.
• Receive, sort, and distribute incoming mail and packages.
• Monitor and replenish office supplies as needed.
• Maintain accurate records of visitor logs and phone messages.
• Ensure compliance with company policies regarding confidentiality and data protection.
• Perform other general administrative duties as assigned.

Qualifications:
- Diploma or equivalent; additional certification in office administration is a plus.
- Previous experience in a receptionist or administrative role (more than 2 years preferred).

Skills:

• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Proficiency in office software (*, MS Office).
• Customer service orientation and professionalism.

About Us: Lucy Group Ltd is a well-established company with a rich history of over 200 years, employing more than 1400 people globally. We are dedicated to providing medium voltage switching and protection solutions for electrical distribution systems.

Join Lucy Switchgear Arabia as a Receptionist!
As the first point of contact for visitors and clients, the Receptionist plays a vital role in ensuring a welcoming environment while efficiently managing front desk operations.

Key Responsibilities:

• Greet and direct visitors, ensuring a welcoming atmosphere.
• Answer, screen, and route telephone calls to appropriate personnel.
• Manage appointment schedules and coordinate meetings.
• Provide clerical support, including filing, data entry, and document preparation.
• Address inquiries and resolve issues in a professional manner.
• Receive, sort, and distribute incoming mail and packages.
• Monitor and replenish office supplies as needed.
• Maintain accurate records of visitor logs and phone messages.
• Ensure compliance with company policies regarding confidentiality and data protection.
• Perform other general administrative duties as assigned.

Qualifications:
- Diploma or equivalent; additional certification in office administration is a plus.
- Previous experience in a receptionist or administrative role (more than 2 years preferred).

Skills:

• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Proficiency in office software (*, MS Office).
• Customer service orientation and professionalism.

About Us: Lucy Group Ltd is a well-established company with a rich history of over 200 years, employing more than 1400 people globally. We are dedicated to providing medium voltage switching and protection solutions for electrical distribution systems.

We are manufacturers of home kitchens made of wood and aluminum, and we also manufacture wooden cabinets and doors. We are looking for a sales representative with experience in the sector who can bring contracts and communicate with companies, and who has knowledge of using computers, reading, and writing, along with all the necessary skills.

Receptionist for work at a dental clinic, with experience.

Look for an experienced sales representative in the field of commercial iron and reinforcement. It is preferable for those who have a car.