Customer Services Full-time Jobs in Dammam

• Identify and target new business opportunities through research, networking, and prospecting.
• Conduct face-to-face meetings with clients to present our product offerings and negotiate contracts.
• Develop and maintain strong relationships with customers to encourage repeat business.
• Achieve and exceed sales targets and objectives within the designated territory.
• Provide accurate forecasts and regular reports on sales activities and performance.
• Collaborate with internal teams to ensure client needs are met and to develop effective sales strategies.
• Attend industry events and trade shows to promote the brand and generate leads.

• Bachelor's degree in Business, Marketing, or a related field.
• Proven experience as a Field Sales Representative or similar role.
• Excellent communication, negotiation, and interpersonal skills.
• Strong understanding of sales strategies and customer relationship management.
• Self-starter with the ability to work independently and manage time effectively.
• Proficiency in CRM software and Microsoft Office Suite.
• Willingness to travel frequently within the assigned territory.
• Goal-oriented with a successful track record of meeting or exceeding sales targets.

• Receptionist

• Communicate effectively with customers and provide assistance with their inquiries.
• Maintain a professional appearance and demeanor.
• Ensure customer satisfaction by addressing issues promptly.

• Saudi nationality is a must.
• A minimum of 6 months of experience in customer service and communication.
• Good appearance and communication skills.

• Greet and assist visitors, manage incoming calls, and provide general administrative support to ensure smooth office operations.
• Schedule meetings, appointments, and maintain office calendars.
• Perform day-to-day administrative duties including filing, typing, copying, scanning, and binding of documents.
• Manage office supplies inventory – monitor stock levels, place orders, and follow up on deliveries.
• Maintain petty cash and ensure proper documentation of all transactions.
• Enter data into ERP systems and maintain accurate and up-to-date records.
• Prepare letters, memos, presentations, and reports as required.
• Assist in HR and admin-related tasks such as maintaining employee records, coordinating onboarding formalities, and updating attendance registers.
• Coordinate with vendors, service providers, and maintenance teams for office facilities management.
• Handle travel arrangements, hotel bookings, and transport coordination for staff when required.
• Support internal teams by coordinating across departments to ensure timely completion of administrative and operational tasks.
• Ensure the reception area and common office areas are clean, professional, and well maintained.
• Contribute to the team’s efficiency and effectiveness through strong communication and organizational skills.

• Bachelor’s degree or diploma in Business Administration, Office Management, or a related field.
• 03 years of experience in a similar administrative or front office role (Freshers with strong communication and basic ERP knowledge may also apply).
• Proficient in MS Office (Word, Excel, Outlook).
• Experience with ERP systems or willingness to learn.
• Excellent verbal and written communication skills.
• Strong time management, multitasking, and organizational abilities.
• Professional appearance and demeanor.
• High level of integrity and attention to detail.
• Ability to handle confidential information with discretion.

• Generate sales opportunities and establish relationships with potential clients across various sectors.
• Conduct product presentations and negotiate contracts to close deals.
• Perform market research to identify new business opportunities.
• Maintain a database of client information and sales activities.

• Proven experience in sales, preferably in the steel or related industries.
• Excellent communication, negotiation, and presentation skills.
• Strong customer service skills and relationship-building abilities.
• Ability to work independently and achieve sales targets.
• Knowledge of market trends with a capacity to adapt.
• Bachelor's degree in Business, Marketing, or a related field is preferred.
• Proficiency in Microsoft Office and CRM software.
• Valid driver’s license and willingness to travel within the region.

• At least a year of experience in customer service.
• Located in the city of Dammam.
• Proficient in using Microsoft Office programs.

• Operate the switchboard and manage reception area activities.
• Greet visitors and ensure timely assistance from their hosts.
• Manage all incoming calls, messages, and queries.
• Maintain logs of visitors and callers.
• Coordinate deliveries and courier services.
• Ensure the reception area is tidy and welcoming.
• Support office management in planning and organizing events.

• Strong communication and interpersonal skills.
• Ability to manage multiple tasks efficiently.
• Experience in a similar role is a plus.

Customer Accountant

There is a morning vacancy and an evening vacancy

• Diploma or Bachelor's degree in a relevant field
• Ability to work in a "shift" environment
• Strong written and verbal communication skills
• Ability to work under pressure and handle multiple customers at once
• Experience or knowledge of customer service principles
• Empathy and patience in dealing with complaints
• Proficiency in using CRM systems and various software
• Willingness to learn and work flexible hours

• Responding to customer inquiries via various channels
• Documenting interactions accurately in the system
• Providing effective solutions in accordance with company policies
• Calming difficult situations and ensuring customer satisfaction
• Participating in ongoing training and development
• Collaborating with the team to improve service
• Achieving required performance indicators

• Clear and professional communication
• Focus on customer satisfaction
• Quick problem-solving
• Adaptability to changes
• Time management and organization
• Teamwork and self-motivation