Full-time Customer Account Manager Jobs in Dammam

About the Role

Abunayyan Holding is seeking a Key Account Manager to join its team in Dammam, Saudi Arabia. This position is within a strategic business unit focused on Industrial Electric Motors, providing comprehensive maintenance, workshop, and field services, alongside electrical and mechanical solutions. The role is designed for a commercially driven professional who can manage strategic customer relationships and drive revenue growth within the Petrochemical and Oil and Gas sectors. The focus will be on industrial maintenance, electric motor workshop services, turnaround (TA) services, and electrical motor repair services. A solid technical understanding of these areas and strong relationship management skills are essential.

Key Responsibilities

• Develop, manage, and strengthen relationships with key customers and strategic accounts, serving as the primary point of contact to ensure high levels of customer satisfaction.
• Build long-term partnerships by thoroughly understanding customer business objectives and operational requirements.
• Conduct regular customer visits to identify new business opportunities and maintain strong engagement.
• Identify opportunities for account expansion, cross-selling, and upselling of services to existing clients.
• Develop and execute strategic account plans to achieve sales targets and ensure sustainable business growth.
• Generate new business opportunities within existing customer portfolios through proactive engagement and solution-based selling.
• Prepare comprehensive commercial proposals, quotations, pricing strategies, and service agreements.
• Lead negotiations with customers to secure profitable contracts and long-term service agreements.
• Monitor contract performance and ensure strict compliance with customer commitments.
• Collaborate effectively with Operations, Engineering, Workshop, Field Service, and Finance teams to ensure seamless project execution.
• Coordinate customer requirements and service delivery to achieve operational excellence.
• Act as the internal advocate for the customer, supporting continuous service improvement initiatives.
• Monitor market trends, competitor activities, and industry developments to identify emerging opportunities within the industrial maintenance, energy, and manufacturing sectors.
• Provide regular market feedback and valuable customer insights to management.

Qualifications and Requirements

• Bachelor's Degree or Diploma in Engineering, Business Administration, Marketing, or a related field.
• Minimum of 3 to 5 years of experience in Key Account Management, Business Development, Technical Sales, or Customer Relationship Management.
• Hands-on experience within Industrial Maintenance, Turnaround (TA), Electrical Services, Motor Repair, Workshop Services, or Field Service Operations.
• Experience working with industrial clients in manufacturing, utilities, oil & gas, energy, or heavy industries is highly preferred.
• Proven track record of achieving sales targets and successfully managing strategic customer accounts.

Required Skills

• Key Account Management
• Business Development
• Customer Relationship Management (CRM)
• Technical Sales
• Proposal & Tender Preparation
• Revenue Growth & Pipeline Management
• Stakeholder Management
• Market Intelligence
• Industrial Maintenance Solutions
• Electrical Systems & Motors Knowledge
• Customer Focus
• Commercial Awareness
• Results Orientation
• Business Growth Mindset
• Strategic Thinking
• Influencing & Negotiation
• Relationship Building
• Decision Making
• Accountability
• Problem Solving

Work Location and Type

This is a full-time position based in Dammam, Eastern Province, Saudi Arabia.

About the Role

ALPLA Group is looking for an enthusiastic and results-oriented Key Account Manager to join their team in Dammam, Eastern Province, Saudi Arabia. This full-time role aims to drive sales growth and foster strong relationships with key clients. The incumbent will be pivotal in achieving sales targets, managing client accounts, and ensuring customer satisfaction within a demanding industrial product environment.

Key Responsibilities

• Take ownership of assigned key accounts, driving development and achievement of sales targets.
• Manage all day-to-day sales operations for accounts, including accurate updates to the CRM system.
• Develop strong client relationships through regular field visits to customer sites.
• Ensure accountability for all agreements, contracts, and Service Level Agreements (SLAs) through regular monitoring and quarterly business review meetings with clients.
• Contribute to new business generation by assisting with pricing strategies, developing business plans, and proposals.
• Lead the monthly forecasting cycle for assigned clients, obtaining and reviewing relevant data.
• Act as the primary interface between assigned clients and internal departments to achieve account performance goals and client expectations.
• Participate in tenders and Requests for Quotations (RFQs), managing follow-up procedures including pricing, proposals, negotiations, and project follow-up.
• Update quarterly and annual price lists for assigned clients.
• Achieve assigned target budgets for profitable sales volume and strategic objectives within accounts.
• Proactively and continuously assess, clarify, and confirm client needs, leading solution development efforts to best meet those needs.
• Act in a safe and environmentally responsible manner at all times, adhering to all ALPLA Group safety policies, procedures, and standards.
• Integrate into the company culture in terms of punctuality, attitude, responsibility, departmental integration, respect for individuals, accuracy, and health and safety standards.

Qualifications and Requirements

• A university degree in a relevant field is required; a Master's degree is a plus.
• A minimum of 2 years of experience in sales or customer service is essential.
• Candidates with experience in B2B sales, preferably in manufacturing industries, and ideally in plastic packaging, will be preferred.

Required Skills

• Excellent relationship-building and communication skills in English. Fluency in Arabic and French is a plus.
• Proficiency in Microsoft Office Suite, including Excel, Word, and PowerPoint.
• Strong analytical and problem-solving abilities.
• High levels of self-motivation and a self-driven approach.
• Enthusiasm for demanding industrial products and a strong technical understanding.
• Proven ability to work as a strong team player.
• High energy levels and a proactive attitude.
• Familiarity with Sales CRM systems, pricing, business plans, proposals, forecasting, tenders, RFQs, and negotiations.
• Commitment to compliance with safety standards and environmental responsibility.

Work Environment and Location

This is a full-time position based in Dammam, Eastern Province, Saudi Arabia. ALPLA Group offers a modern, family-friendly, and international working environment within a stable and continuously growing company. You will be part of a young and dynamic team, with the opportunity to work independently within a defined area of responsibility.

• Prepare quotations, tenders, and Expressions of Interest (EOI) for clients.
• Compile monthly service reports and document them accurately.
• Analyze sales trends for major clients and respond effectively.
• Market laboratory services through various client interactions.
• Participate in relevant conferences and promote ALS at trade exhibitions.
• Advise clients on appropriate method selections and provide technical guidance.
• Manage client sample pickups and orders efficiently.
• Handle project management duties, including quality planning and stakeholder communication.
• Support business development initiatives and achieve budgeted financial performance.
• Foster and maintain constructive client relationships to enhance service differentiation.
• Represent ALS Arabia effectively at industry gatherings and trade shows.

• Prospect for potential new clients to increase business.
• Develop and implement marketing strategies and account management plans.
• Research and build relationships within selective sectors and project opportunities.
• Collaborate with project teams to create proposals meeting client’s needs.
• Negotiate effectively and use various styles to achieve favorable outcomes.
• Attend industry events, providing insights on market trends.

• 10 - 15 years of experience in business development, preferably in KSA or GCC.
• Strong communication and influencing skills in high-level client interactions.
• Proven success in networking and establishing impactful relationships.
• Bachelor’s degree in a relevant field.
• Knowledge of Arabic is a plus.

• Identify and engage potential clients across relevant industries.
• Manage the full sales cycle from prospecting to successful onboarding.
• Build and maintain long-term partnerships with key accounts and business stakeholders.
• Collaborate with internal teams to deliver a seamless and high-quality client experience.
• Monitor market trends to uncover and pursue new growth opportunities.
• Prepare sales reports and provide insights to support business planning.

• Bachelor's degree in Business Administration, Sales & Marketing, or a related field.
• 8-15 years of sales experience, preferably in software, logistics, or technology services.
• Master's degree (MBA) is a plus, with a focus on Sales, Marketing, or Strategic Management.

• (CSP)
• (CPSL)
• (SAMA) Certification
• (CSE)

• Develop market penetration plans and formulate sales strategies to achieve sales objectives.
• Analyze market information, competitors, and sales statistics to identify business opportunities.
• Build and maintain strong relationships with clients, ensuring effective follow-up on market dynamics.
• Conduct sales activities such as volume and margin analysis and resolve customer operational issues.
• Develop market research and competitor analysis to support management decision-making.

• Minimum 2 years of sales experience in the oil & gas industry.
• Familiarity with Saudi Arabia's oil and gas sector is preferred.
• Strong connections with National Oil Companies and Oil Service Companies in Saudi Arabia.

• Develop and execute effective sales strategies.
• Identify market opportunities and monitor sales metrics.
• Train and manage a team of sales representatives for optimal performance.
• Collaborate with cross-functional teams to achieve business objectives.

• 3 to 6 years of experience in the fashion & retail sector in a similar position.
• Proven experience in Sales, Account Management, or Business Development.
• Strong communication, negotiation, and relationship-building skills.
• Data-driven mindset with proficiency in analyzing sales trends and metrics.
• Effective team leadership abilities.
• Ability to work independently in a fast-paced environment.
• Proficiency in CRM tools and Microsoft Office Suite.
• Educational background in Business Administration, Marketing, or a related field.
• Familiarity with the local market in the East region is a significant advantage.

• Develop and execute business development strategies to expand market presence across the Kingdom.
• Identify and pursue strategic partnerships that align with our growth objectives.
• Engineer innovative logistics solutions integrating our hubs into clients’ supply chains.
• Build and maintain strong relationships with key stakeholders, including C-level executives.
• Conduct market analysis to identify trends and competitive threats.
• Collaborate with operations and sales teams for seamless service delivery and customer satisfaction.
• Monitor KPIs, prepare reports, and present performance to senior management.

• Bachelor’s degree in business administration or a related field.
• Minimum 8 years of experience in business development within transport and logistics.
• Proven track record in sales and deal closing.
• Experience leading cross-functional initiatives and mentoring teams.

• Strong sales and business development skills.
• Excellent communication and presentation abilities.
• Relationship management and client retention expertise.
• Market analysis and strategic planning capabilities.
• Problem-solving and decision-making skills in a fast-paced environment.
• Strong organizational and time management skills.

About the Role

SOUL Food Company is seeking an experienced Area Sales Manager to join its expanding team in Saudi Arabia. This role is designed for a sales professional to manage sales operations, build customer relationships, and achieve sales targets within a dynamic market. The Area Sales Manager will be responsible for developing and executing sales strategies, ensuring market coverage, and driving revenue growth within their assigned territory. A proactive approach to identifying new business opportunities and a commitment to delivering results are essential.

Key Responsibilities

• Manage and develop comprehensive sales operations within the assigned geographical area.
• Build and maintain robust, long-term relationships with customers, distributors, and key accounts.
• Consistently achieve monthly and annual sales targets through effective sales strategies and execution.
• Monitor and analyze market trends, competitor activities, and evolving customer needs to inform sales strategies.
• Provide guidance and support to sales representatives, ensuring their performance aligns with company objectives.
• Prepare detailed sales reports and provide regular, insightful updates to senior management.
• Identify and pursue new business opportunities within the Fast-Moving Consumer Goods (FMCG) market.

Qualifications and Requirements

• Proven previous experience in a sales role, with a preference for experience within the FMCG sector, specifically in food products, coffee, nuts, or pulses, or related industries.
• Demonstrated ability to effectively manage field sales activities and conduct customer visits.
• A strong understanding and knowledge of the Saudi Arabian market dynamics and consumer landscape.
• The capacity to work effectively under pressure, meet targets, and consistently deliver strong results.
• A Bachelor's degree or equivalent experience is preferred.

Required Skills

• Sales
• FMCG
• Food Products
• Coffee
• Nuts
• Pulses
• Communication
• Negotiation
• Leadership
• Field Sales Management
• Saudi Market Knowledge

Work Environment and Experience

This is a full-time position based in Ad Dammām, Eastern Province, Saudi Arabia. The role requires 5-10 years of relevant experience.

Application Process

To apply for this position, please send your CV to C@************, ensuring you include "Area Sales Manager" in the email subject line.

• Sales Growth & Market Development: Own and grow the sales pipeline for renewable energy solutions.
• Exclusive Partner & Channel Management: Strengthen relationships with key partners and translate their offerings.
• Project Origination & Deal Closing: Lead project opportunities from lead generation to contract signing.
• Strategy, Coordination & Reporting: Provide market intelligence and ensure deliverable proposals.

• 6+ years of experience in business development or sales in energy solutions.
• Track record of closing project-level deals in relevant fields.
• Strong commercial skills in pricing and contract negotiation.
• Bachelor's degree in Engineering, Business, or related field.

• Familiarity with the Saudi/GCC energy landscape.
• Established network in the renewables and utilities ecosystem.
• Excellent communication skills.

• Promote Celeros Flow Technology’s aftermarket solutions, including spares, upgrades, and service solutions.
• Expand the customer base by developing relationships with existing clients and acquiring new customers.
• Prepare sales presentations and forecasts to maximize market potential.
• Coordinate with Local Agents/Distributors to facilitate sales and ensure customer satisfaction.
• Communicate regularly with customers to assess their needs and troubleshoot issues effectively.
• Monitor market trends and competitor activities.

• Bachelor's Degree in Engineering (Mechanical, Chemical, etc.).
• 5-10 years of experience in the oil & gas or power & energy sectors.
• Strong understanding of valve applications and significant market connections, especially with Aramco, SABIC, and SEC.
• Excellent negotiation skills and ability to influence stakeholders.

About the Role

KitchenPark is transforming the food delivery sector by developing smart, fully equipped kitchens within underutilized properties. Our objective is to improve affordability, quality, and convenience for both restaurateurs and customers. We offer customized kitchen spaces designed to enable chefs and restaurant owners to enter or expand within the delivery market, supporting diverse cuisine types with adaptable solutions that scale with their business growth.

As an Account Executive, you will be central to driving our expansion by engaging with prospective partners and guiding them through the sales process. This is a full-cycle sales position where your success is directly linked to your efforts, from initial contact to closing deals. You will play a key role in assisting businesses in utilizing KitchenPark's solutions to foster their growth and succeed in the expanding online food delivery market.

Key Responsibilities

• Engage with prospects through phone, email, and in-person interactions within the Mid-Market-Enterprise Cuisine sector across Saudi Arabia, focusing on Riyadh, Al Khobar, Jeddah, and Dammam.
• Manage the complete sales cycle, from initial outbound outreach and interest generation to successfully closing agreements.
• Initiate conversations and build interest with potential partners regarding KitchenPark's offerings.
• Schedule meetings with potential partners to effectively advance the sales cycle.
• Develop a thorough understanding of clients' business objectives and demonstrate how KitchenPark can support their growth.
• Assess the potential value that sourced leads can bring to a business.

Qualifications and Requirements

• A minimum of 5 years of experience in a full-cycle sales role with direct quota-carrying responsibilities.
• A Bachelor's degree in a business-related field such as marketing, sales, finance, or economics.
• Demonstrated consultative selling skills, including intellectual curiosity and strong closing abilities.
• Excellent communication and interpersonal skills, effective in both face-to-face and remote interactions.
• A strong goal-oriented mindset, understanding that daily, weekly, and monthly activities directly contribute to achieving success.
• A robust work ethic, demonstrating a commitment to performing necessary actions for sales success.
• High levels of ambition, a strong drive to work diligently, and self-motivation.
• A results-oriented and detail-oriented approach to work.
• Resilience, with the ability to adapt, learn, and operate with a growth mindset.

Required Skills

• Sales
• Consultative Selling
• Communication
• Interpersonal Skills
• Goal-Oriented
• Work Ethic
• Self-motivated
• Results-oriented
• Detail-oriented
• Adaptability
• Growth Mindset

Work Location and Training

This full-time position is based in our Riyadh office. The role involves covering sales opportunities across Riyadh, Al Khobar, Jeddah, and Dammam within the Riyadh Region. Candidates will receive comprehensive product and sales training, including an initial 8-week shadowing period, to prepare them for the role.

About the Role

Abunayyan Holding is seeking an experienced International EPC Channel Manager to join its team in Dammam, Saudi Arabia. This full-time position is focused on driving business growth and expanding the company's presence in international markets. The role involves developing and maintaining strategic partnerships with leading Engineering, Procurement, and Construction (EPC) contractors, consultants, and end users globally.

The successful candidate will be responsible for driving sales of Medium Voltage (MV) & Low Voltage (LV) Switchgear, Power Distribution, and Electrical Solutions. This role requires a proactive approach to identifying and qualifying new project opportunities within key sectors such as Oil & Gas, Utilities, and Industrial. The position involves leading commercial negotiations, supporting strategic account development, and collaborating with internal teams to maximize opportunity conversion.

Key Responsibilities

• Develop and manage strong, long-term relationships with major international EPC contractors, consultants, and end users.
• Drive significant sales growth for Medium Voltage (MV) & Low Voltage (LV) Switchgear, Power Distribution, and Electrical Solutions.
• Identify and qualify new project opportunities within the Oil & Gas, Utilities, and Industrial sectors across international markets.
• Lead commercial negotiations and provide comprehensive support for strategic account development initiatives.
• Continuously monitor market trends, project pipelines, and competitor activities to inform strategic decisions.
• Collaborate effectively with engineering, tendering, and project management teams to optimize opportunity conversion rates.

Qualifications and Requirements

• A Bachelor's Degree in Electrical Engineering or a closely related technical field is required.
• A minimum of 8 years of progressive experience in EPC business development, channel management, or technical sales is essential.
• Demonstrated success and a proven track record in securing projects within the Oil & Gas, Power, Industrial, and Infrastructure sectors.
• Previous experience working directly with international EPC contractors, consultants, and end users is a prerequisite.
• Exceptional relationship-building, negotiation, and communication skills are vital for success in this role.
• Fluency in both English and Arabic, encompassing both oral and written communication, is mandatory.

Required Skills and Knowledge

• A strong understanding of Oil & Gas industry business practices and dynamics.
• Comprehensive knowledge of electrical systems, power distribution, automation, control systems, and industrial solutions.
• Proficiency in commercial and contractual aspects relevant to EPC projects.
• Excellent negotiation, presentation, and stakeholder management capabilities.
• Advanced proficiency in Microsoft Excel, Word, PowerPoint, and experience with CRM systems.
• Ability to develop and execute strategic sales plans, accurate forecasting, and effective account growth strategies.
• Strong leadership, coaching, and decisive decision-making capabilities.
• Knowledge of ANSI, NEMA, IEC, IEEE, Saudi Aramco, SABIC, and major EPC specifications is highly preferred.
• In-depth understanding of MV/LV Switchgear and Power Distribution Solutions.

Work Details

This is a full-time position based in Dammam, Eastern Province, Saudi Arabia. The role requires coverage of international markets and involves an estimated experience requirement of 5-10 years.

• Commercial & Sales Leadership: Own and deliver the sales strategy, achieve revenue targets, and lead the sales organization to exceed objectives.
• General Management & Business Operations: Manage P&L, ensuring alignment with corporate strategy and efficient operations.
• Compliance, Risk & Governance: Ensure adherence to laws, regulations, and internal policies, while establishing strong internal controls.
• People & Culture Leadership: Lead and inspire a diverse team, promoting an inclusive and high-performance culture.
• Stakeholder Management & Reporting: Serve as the primary liaison with corporate leadership and provide transparent reporting on performance.
• Sustainability Partner: Ensure compliance with corporate sustainability standards and engage with local sustainability initiatives.

About the Role

eduArabia, a company specializing in serving universities and private training institutes since 2012, is seeking a proactive Senior Business Development Officer to join its team in Dammam, Saudi Arabia. This role is designed for an individual who takes initiative in market engagement and manages the full sales cycle, from initial contact to a deal-ready opportunity. The decisions and results of this position will be highly visible within the organization. As a key member of a small, dynamic team, you will report directly to the Executive Management and contribute to driving growth within the training and education sector.

Key Responsibilities

• Manage daily sales and business development activities, cultivating an active pipeline within the training and education sector.
• Identify and engage new clients, including private training institutes, universities, and government entities, through field visits, direct outreach, and professional networking platforms.
• Oversee client communication and manage the pre-sale stage, including delivering presentations, conducting introductory meetings, and coordinating technical and financial proposals with internal teams.
• Maintain the CRM system with high discipline, diligently updating opportunities, logging all communication, and delivering comprehensive weekly pipeline reports.
• Monitor the Etimad (******* platform daily to track relevant tenders, assess their suitability, and prepare submission files.
• Represent eduArabia at key industry events, exhibitions, and conferences within the education and training sector.

Qualifications and Requirements

• 4-7 years of experience in business development or B2B sales, with a preference for experience in the education, training, technology solutions, or government-facing services sectors.
• Proven hands-on experience utilizing the Etimad platform for finding and submitting tenders is a mandatory requirement.
• Proficiency with CRM systems, specifically Zoho, and a strong commitment to documenting all sales activities.
• Excellent written and presentation skills in Arabic, and very good command of English.
• An existing network within Saudi Arabia's training or education sector is considered a strong advantage.
• Demonstrated ability to be a self-starter, work independently, and take full ownership of achieving sales targets.

Required Skills

• Sales
• Business Development
• CRM Systems Management
• Etimad Platform Proficiency
• Communication
• Presentation Skills

Work Environment and Compensation

This is a full-time position based in Dammam, Eastern Province, Saudi Arabia. Compensation includes a base salary plus a commission on closed deals, structured to be clear and rewarding. eduArabia is recognized as a trusted brand, accredited by NELC, ISO 9001:2015, and Quality Matters, and works with 18 national entities.

Sales Representative - External – Riyadh

• Previous experience in the field of doors, facades, and metal works or a similar field.
• Having a private car is required.
• A valid driving license is required.
• The ability to achieve sales targets and attract new customers.
• Salary: 4,000 SAR per month (including all allowances).
• Commission: 2% on collected sales according to the company's policy.

🔹 Secretary / Customer Service and Social Media Accounts Management – Dammam or Khobar

• Social Media Accounts – Dammam or Khobar
• Nationality: Saudi.
• Experience in administrative work and customer service.
• Proficiency in using computers and office programs.
• Managing social media accounts, responding to customers, and following up on inquiries.
• Excellent organizational and communication skills.
• Salary: 5,000 SAR per month (including all allowances).

About the Role

Perfect Vision is seeking a motivated Marketing/Sales Specialist to join our team in Dammam, Eastern Province, Saudi Arabia. This full-time position is designed for individuals with 0-1 years of experience looking to begin their career in marketing and sales within a dynamic environment. The role encompasses the full sales cycle, from initial client engagement and presentations to securing purchase orders and managing payment collections.

As a Marketing/Sales Specialist, you will be responsible for promoting Perfect Vision's services, understanding client needs, and developing tailored solutions. You will contribute to business growth through effective marketing strategies and client relationship management.

Key Responsibilities

• Plan, implement, and monitor marketing activities to promote company services.
• Engage in the full sales cycle, including presenting services, submitting quotations, receiving Purchase Orders (PO) from clients, and following up on payments.
• Ensure adherence to company branding guidelines and marketing standards.
• Promote company products and solutions to existing customers and attract new clients.
• Maintain comprehensive knowledge of all products and services and clearly explain them to customers.
• Study customer needs and requirements to present suitable solutions and proposals.
• Monitor and ensure the timely execution of assigned marketing plans and projects.
• Maintain professional communication with clients, suppliers, and external partners.
• Ensure the confidentiality of company marketing materials and business information.
• Adhere to company policies, procedures, and performance expectations.
• Develop and implement marketing plans and promotional campaigns.
• Present company services and coordinate marketing activities for projects and events.
• Prepare presentations and quotations, and follow up with clients.
• Monitor marketing performance and prepare reports for management.
• Follow up on Purchase Orders (PO) and client collections.
• Achieve sales targets and prepare performance reports for management.
• Manage the customer journey to ensure satisfaction.
• Prepare reports related to visits, communications, and sales activities.
• Provide reports on market competition, prices, and offers.
• Prepare sales plans and identify potential opportunities.

Qualifications and Requirements

• Bachelor’s degree in Marketing, Business Administration, or a related field.
• 0-1 years of experience in marketing, sales, or related roles.
• Strong communication and organizational skills.
• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word).
• Familiarity with ERP systems, specifically Odoo.
• Knowledge of digital marketing and social media platforms.
• Ability to work under pressure and manage multiple tasks effectively.

Required Skills

• Excellent communication and teamwork skills.
• Proficiency in client relationship management.
• Strong presentation and negotiation skills.
• Effective time management and organizational abilities.
• Solid problem-solving and analytical thinking capabilities.
• Ability to perform effectively under pressure.
• Good command of the English language.

Work Environment

This is a full-time position located in Dammam, Eastern Province, Saudi Arabia. Perfect Vision is committed to equal opportunity and fostering a diverse and inclusive workplace. We welcome and encourage applications from individuals with special needs, including those with motor disabilities, and provide fully equipped facilities and a supportive workspace to ensure comfort and professionalism.