Join Our Team as a Parts Salesman!We are seeking a dedicated Parts Salesman to join our Parts Administration team in Jeddah. In this role, you will ensure that customer satisfaction is met through accurate identification of parts requirements and efficient processing of orders.
Key Responsibilities:- Maintain up-to-date knowledge of new or updated parts and ensure all relevant bulletins and catalogs are thoroughly read and stored.
- Attend training courses to enhance job-related knowledge.
- Liaise with the Parts Manager to monitor lost sales for effective inventory control.
- Securely maintain all stock and guard against any unauthorized removal of parts.
- Check all incoming deliveries and place them in the correct locations while reporting any discrepancies to the Parts Manager.
- Ensure receipts, payments, or authorized signatures are obtained for all parts issued.
- Balance the needs of economy and speed of delivery when placing special orders as per Parts Manager guidelines.
- Assist in sourcing availability of additional parts from outside the retailer.
- Identify parts accurately to meet customer requirements and address customer queries regarding parts warranties.
- Provide prompt and courteous service to customers and develop excellent relationships to exceed their expectations.
Job Summary:Accurately identify customer parts requirements, maintain parts stock and records, process parts orders efficiently, and contribute to the highest level of customer satisfaction while adhering to departmental and company policies.