Full-time Counter Attendant Jobs in Jeddah

Required a hostess to join our team in the restaurant and hospitality sector.

Main tasks:
• Welcoming guests in a professional and friendly manner
• Managing reservations, waiting lists, and organizing seating efficiently
• Providing a distinctive welcoming experience that reflects the brand identity
• Coordinating with the service team to ensure smooth operations
• Maintaining cleanliness and organization in the reception area
• Dealing with guests in a professional manner and meeting their needs

Requirements:
• Previous experience in hospitality or customer service
• Excellent communication skills and a pleasant personality
• Ability to organize and work under pressure
• Professional appearance and a positive spirit
• Ability to work in shifts and as part of a team

About the Role

Everhires is seeking Restaurant Staff to join a hospitality company in Jeddah. This company focuses on premium coffee experiences, fresh bakery products, and delivering exceptional customer service. They aim to create a welcoming atmosphere through high-quality food, specialty coffee, and memorable guest experiences, driven by a commitment to quality, teamwork, and attention to detail.

This is a full-time opportunity located in Jeddah, Makkah, Saudi Arabia. The company is looking for individuals with 2-5 years of experience to contribute to various roles within their establishment.

Key Responsibilities

• Welcome guests professionally and manage seating arrangements to ensure a smooth service flow (Reception/Host).
• Supervise daily floor operations, support service staff, and uphold customer service standards in a busy coffee shop environment (Captain).
• Prepare and serve specialty coffee beverages with precision, including espresso preparation and latte art (Barista).
• Assist the Pastry Chef in preparing pastries and desserts, contributing to kitchen operations while adhering to quality and hygiene standards.
• Support daily bakery operations by assisting with dough preparation, baking, and general pastry production.

Qualifications and Requirements

• Previous experience in a hospitality setting is preferred for the Reception/Host role.
• Demonstrated experience in espresso preparation and latte art is required for the Barista position.
• Basic experience in dough preparation, baking, and pastry production is necessary for the Bakery Assistant role.

Required Skills

• Exceptional customer service and strong communication abilities.
• Proficiency in espresso preparation and latte art.
• Knowledge of specialty coffee standards.
• Skills in pastry preparation and dessert production.
• Adherence to hygiene standards.
• Competence in dough preparation and baking.

Work Environment and Details

The role is based in Jeddah, Makkah, Saudi Arabia. This is a full-time position. The company is seeking candidates with 2-5 years of experience in relevant hospitality roles.

• Welcoming customers and ensuring they are greeted with professionalism.
• Presenting the menu and explaining the options when necessary.
• Taking orders accurately and entering them into the system.
• Preparing and serving beverages and food according to high standards.
• Ensuring customer satisfaction and professionally handling feedback or complaints.
• Maintaining cleanliness in the work area and tables continuously.
• Adhering to health and safety standards.
• Managing payment processes (cash/card) accurately.
• Contributing to inventory management and reporting shortages.
• Collaborating with team members to guarantee service quality and speed.

• Previous experience as a Barista or in a similar role.
• Strong communication skills and the ability to interact with diverse customers.
• Professionalism, neat appearance, and commitment to service.
• Ability to work under pressure and be a team player.
• Basic knowledge in beverage preparation (coffee, cold drinks, etc.).
• Proficiency in using POS systems is an advantage.
• Punctuality and discipline in work attendance.
• Good command of English is desirable.

About the Role

The Ritz-Carlton Hotel Company, *** is seeking a dedicated F&B Service Expert (Local) to join their team in Jeddah, Makkah, Saudi Arabia. This full-time, non-management position is focused on creating memorable and unique guest experiences, going beyond simply serving food and drinks. As a Guest Service Expert, you will be instrumental in delivering a wide range of services to ensure guests thoroughly enjoy their dining experience. This role is an opportunity to be part of a globally recognized luxury hospitality brand that prides itself on delivering excellence and setting the standard for rare and special luxury service.

At The Ritz-Carlton, the "Gold Standards" form the foundation of daily operations, guiding the team to achieve excellence. You will learn and exemplify these standards, including the Employee Promise, Credo, and Service Values. Joining The Ritz-Carlton means becoming part of a portfolio of brands within Marriott International, offering a chance to do your best work, begin your purpose, belong to an amazing global team, and become the best version of yourself.

Key Responsibilities

• Taking initiative to deliver a wide range of services to ensure guests enjoy their meals.
• Setting tables to prepare for guest service.
• Communicating effectively with the kitchen staff regarding orders and guest needs.
• Interacting with guests in a professional and engaging manner.
• Serving guests with food and beverages.
• Cleaning work areas and maintaining supplies to ensure a hygienic environment.
• Ensuring all transactions feel like a seamless part of the guest experience.
• Upholding quality standards in all aspects of service.
• Maintaining a professional uniform, personal appearance, and communication style.
• Creating a safe workplace for all associates and guests.
• Following all company policies and procedures.

Qualifications and Requirements

• High school diploma or *** equivalent is preferred.
• At least 1 year of related work experience is preferred.
• No supervisory experience is required.
• No specific licenses or certifications are required.
• Ability to stand, sit, or walk for extended periods.
• Ability to move over sloping, uneven, or slippery surfaces.
• Ability to read and visually verify menu information.
• Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance.
• Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping.

Required Skills

• Guest Service
• Communication
• Teamwork
• Problem-solving

Work Environment and Location

This is a full-time, non-management position located in Jeddah, Saudi Arabia. The role is not remote. The specific location is Al Hamra District, Southern Corniche, Jeddah, Saudi Arabia, 21493, within the Makkah region.

Marriott International is committed to being an equal opportunity employer. They value and celebrate the unique backgrounds of associates and foster an environment of inclusion, recognizing that diversity is a strength. They are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.