Hotel Specialist Jobs in Jeddah

Join a Luxury Hospitality Team as a Butler

We are seeking a highly skilled and professional Butler to join our luxury hospitality team in Jeddah, Saudi Arabia. As a Butler, you will be responsible for providing exceptional personalized service to our VIP guests, ensuring their stay is nothing short of extraordinary.

Key Responsibilities:

• Greet and escort VIP guests upon arrival and departure, providing a warm and professional welcome.
• Deliver personalized check-in and check-out experiences in-room or in the lounge.
• Manage guest luggage, including unpacking and packing services, as well as handling laundry and pressing requests.
• Coordinate dining, spa, transportation, and other guest services according to individual preferences.
• Maintain detailed guest profiles, including preferences and special requests.
• Collaborate with various departments (Housekeeping, Room Service, Concierge) to ensure seamless service delivery.
• Prepare guest rooms and suites with personalized amenities, welcome drinks, and special touches.
• Maintain cleanliness and organization in the Butler pantry and working areas.
• Promptly respond to guest inquiries and requests with professionalism and efficiency.
• Uphold the highest standards of confidentiality and security regarding guest information.
• Anticipate guest needs to provide a tailored and exclusive experience.
• Facilitate smooth communication throughout the guest's journey, from pre-arrival to post-departure.
• Demonstrate knowledge and respect for local Saudi Arabian customs and etiquette.

Qualifications:

• Minimum of 2 years of experience as a Butler or in a similar role within a 4-5 star luxury hotel or resort.
• Strong command of English; basic Arabic language skills preferred.
• Excellent grooming, etiquette, and interpersonal communication skills.
• Robust organizational abilities and capacity to multitask effectively.
• Knowledge of Butler service standards (*, Forbes, LQA) preferred.
• High attention to detail and strong problem-solving skills.
• Professional demeanor with a genuine passion for hospitality and service.
• Ability to maintain utmost discretion and confidentiality at all times.
• Flexibility to work various shifts, including weekends and holidays.
• Familiarity with Middle Eastern hospitality standards.
• Knowledge of local customs and etiquette in Saudi Arabia.
• Adaptability to work in a culturally diverse environment.
• Strong time management and prioritization skills.

Raffles’ Commitment: Being a Raffles employee means embodying and conveying the brand and the company mindset through our Heartiest service culture.