About the Role
Hilti Saudi Arabia is looking for a Credit & Collection Analyst to join their team in Jeddah, Makkah. This role plays a vital part in ensuring the financial health of operations by managing credit and collection activities in full compliance with company and local credit policies. You will directly contribute to reducing Days Sales Outstanding (DSO) and achieving Accounts Receivable (AR) aging targets, supporting Hilti's purpose of Building a Better Future.
While the position is based in Jeddah, Makkah, you will be part of the wider KSA operations, working within a dynamic and supportive environment that fosters autonomy and teamwork. Hilti is a global leader in construction innovation, recognized as a 'Great Place to Work' in KSA, offering significant opportunities for learning, development, and career advancement both nationally and internationally.
Key Tasks and Responsibilities
- Manage the entire process of assessing customer credit risk and providing payment terms recommendations to the sales force, adhering to the company's credit policy.
- Establish and maintain an efficient and customer-oriented process for proactive claims and follow-ups.
- Proactively resolve credit-related issues, investigating and assessing customer financial standing.
- Investigate and resolve billing errors and customer complaints.
- Communicate effectively with relevant stakeholders within the organization to provide updates on customer issues and situations affecting risk and order release.
- Promote efficiency and effectiveness in credit and collection operations.
- Participate in local and regional projects within the Credit & Collection department.
Qualifications and Requirements
- Minimum 2-5 years of experience in credit review, accounting, accounts receivable, internal/external audit, or financial control.
- Strong communication skills with fluency in English, both spoken and written.
- Extensive knowledge of MS Office suite, with a specific requirement for advanced Excel skills.
- Proficiency in using SAP.
- Proven experience and understanding of financial statements, credit risk analysis, and credit practices and procedures.
- Strong attention to detail and excellent follow-up skills.
- Ability to work effectively within a cross-functional team environment.
- Willingness to streamline processes and adapt to changes.
- Motivation to learn, develop, and grow within the organization, with potential for local or international advancement.
Core Competencies
- Credit Risk Analysis
- Credit Practices and Procedures
- MS Office Suite (including Advanced Excel)
- SAP System
- Communication (Fluent English, spoken and written)
- Attention to Detail
- Follow-up
- Teamwork
Work Environment and Location
Hilti Saudi Arabia operates in Jeddah, Makkah, offering a full-time position. Hilti is committed to inclusivity, embracing diverse ideas and creating an environment where everyone feels valued and empowered to contribute. This commitment strengthens our teams, innovations, and impact, ultimately helping us Build a Better Future Together.
