Full-time Patient Receptionist Jobs Saudis only in Jeddah

We are looking for a professional receptionist to join the team, who will be responsible for welcoming visitors and clients and directing them in a professional and courteous manner. The employee will respond to phone inquiries, manage appointments, and coordinate meetings with various departments, in addition to organizing and arranging the reception area and maintaining an appropriate overall appearance. Experience in customer service and excellent communication skills are required, as well as the ability to handle pressure and work as part of a team.

We are looking for a professional receptionist to join the team, who will be responsible for receiving visitors and clients and directing them in a professional and courteous manner. The ideal candidate will respond to phone calls and transfer them to the relevant departments, manage appointments, and organize administrative files. We are looking for someone with excellent communication skills and the ability to work under pressure in a dynamic work environment.

1/ Secondary and above 2/ Has experience in social media 3/ Proficient in using computers 4/ Has the ability to deal with workers and face clients 5/ Develops plans to improve the salon 6/ Values work and its pressure, committed to the specified hours 7/ Renewing English language 8/ Prefer those who have not previously received support from the Human Resources Fund

About the Role

Raffles Hotels & Resorts is seeking a Receptionist / Front Desk Officer to join its distinguished team in Jeddah, Saudi Arabia. The Raffles Jeddah, situated adjacent to the residential tower, embodies expert service and world-class luxury, poised to welcome guests with Raffles' signature elegance and personal touches, complementing Jeddah's charm and beauty. As the first point of contact for the establishment, this role is crucial in creating a positive and welcoming environment for visitors, clients, and staff, ensuring a seamless and exceptional guest experience.

Key Tasks and Responsibilities

• Greeting and directing visitors, ensuring a warm and professional reception.
• Answering and managing incoming phone calls, emails, and other communications efficiently.
• Scheduling appointments and managing calendars for executives and meeting rooms.
• Performing essential administrative tasks such as data entry, filing, and document preparation.
• Coordinating with other departments to ensure smooth and efficient office operations.
• Managing incoming and outgoing mail and packages.
• Maintaining a clean, organized, and inviting reception area at all times.
• Assisting with basic office maintenance and monitoring office supply inventory.
• Providing support to other administrative staff as needed.
• Ensuring security protocols are followed by monitoring visitor access.

Qualifications and Requirements

• Applicant must be of Saudi nationality.
• Excellent verbal and written communication skills in both Arabic and English.
• Proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook.
• Strong multitasking abilities and effective time management skills.
• Customer service-oriented with a friendly and professional demeanor.
• High school diploma or equivalent required.
• Bachelor's degree in Hospitality Management or a related field is preferred.
• Previous experience as a Receptionist or Front Desk Officer is preferred.
• Experience in the hospitality or customer service sector is preferred.
• Ability to work effectively in a fast-paced environment while maintaining a high level of attention to detail.
• Excellent organizational skills and the ability to prioritize tasks effectively.
• Adaptability and willingness to learn new skills and techniques.

Required Skills

• Proficiency in Microsoft Office Suite.
• Multitasking.
• Time management.
• Customer service excellence.
• Organizational skills.
• Attention to detail.
• Adaptability.

Additional Information

This is a full-time position based in Jeddah, Makkah Al-Mukarramah, Saudi Arabia. As a Raffles employee, you are expected to embody and convey the brand and company mindset through our heartfelt service culture. The role requires 0-1 years of experience.

A cashier is required to work in one of the restaurant branches. Responsibilities include receiving cash and electronic payments, issuing invoices and receipts through the Foodics POS system, accurately recording financial transactions, and reconciling the cash register and closing daily sales. Proficiency in using point-of-sale systems is required, and experience with the Foodics system is preferred, along with accuracy, integrity, good customer interaction skills, and the ability to work under pressure. Job locations in Jeddah: Al-Salama, Al-Ajawid, Al-Samer, Al-Naseem, Al-Sanabel, and Abhur. The work location will be determined based on operational needs.

A secretariat for an operating and maintenance company should have sufficient experience in organizing and managing work and have experience in using computers and all programs, and should be a fluent speaker.

About the Role

Shangri-La Jeddah, a new luxury hotel located on the Jeddah Waterfront along the Red Sea, is seeking a dedicated Residence Guest Service Associate. This role is key to delivering exceptional guest experiences, focusing on smooth registration, efficient check-out, and attentive guest support. You will be part of a dynamic environment setting a new standard for luxury in Jeddah, offering stylish accommodations, innovative dining, and family-friendly amenities. As a Residence Guest Service Associate, you will be a primary point of contact for guests, ensuring their arrival and departure are seamless and memorable. This position requires a proactive approach to guest needs and a commitment to upholding Shangri-La's high hospitality standards. The role is suited for individuals passionate about service and eager to develop within the hospitality industry.

Key Responsibilities

• Manage guest registration and check-out processes efficiently and courteously.
• Handle cashiering duties and foreign exchange transactions accurately.
• Provide assistance for guest queries and requests, ensuring prompt resolution.
• Monitor and check supplies to ensure sufficient stock for expected business within the shift and for the day.
• Prepare necessary documents, such as registration forms and welcome folders, prior to guest arrivals to facilitate a smooth check-in experience.
• Welcome guests warmly as they approach the reception desk.
• Review OPMS (On-Property Management System) records to access guest history and note any specialized instructions.
• Assist guests in completing registration forms, verifying that all essential details are included.
• Direct guests to the appropriate lifts and coordinate with Concierge staff for seamless guest flow.

Qualifications and Requirements

• A minimum of 1 year of working experience in a hotel environment.
• Fluency in both written and spoken English, in addition to the Arabic language.
• A pleasant, friendly, and cheerful attitude.
• This position is open to Saudi Nationals only.

Required Skills

• Guest Registration
• Guest Check-out
• Cashiering
• Foreign Exchange
• Assistance with Guest Queries/Requests
• Stock Management
• Document Preparation
• Guest Welcome
• OPMS Records Management
• Guest History Management
• Specialized Instructions Management
• Registration Form Assistance
• Coordination with Concierge Staff

Work Environment and Location

This full-time position is based in Jeddah, Makkah, Saudi Arabia, with Shangri-La Group. The role operates within a luxury hotel setting, contributing to a team focused on providing high standards of guest service.

About the Role

Raffles Hotels & Resorts is seeking a Front Office Supervisor for the Raffles Hotel Jeddah, located in Jeddah, Makkah, Saudi Arabia. This full-time position is integral to ensuring exceptional guest experiences and upholding the high standards of customer service associated with the Raffles brand. The role contributes to the seamless operation of the front desk and the overall luxury experience expected by guests in Jeddah.

The Raffles Hotel Jeddah aims to deliver expert service and world-class luxury. As a Front Office Supervisor, you will be part of a team dedicated to providing trademark elegance and special touches, complementing the charm of the Jeddah region. Your leadership and commitment to guest satisfaction will be key in maintaining the brand's high standards.

Key Responsibilities

• Oversee and coordinate all front office operations, including reception, concierge, and guest services.
• Supervise, train, and mentor front office staff to ensure high-quality service standards.
• Manage guest check-ins, check-outs, and inquiries efficiently and professionally.
• Handle guest complaints and resolve issues promptly and effectively.
• Ensure accurate and timely completion of all front office administrative tasks.
• Collaborate with other departments to provide seamless guest experiences.
• Monitor and maintain front office inventory and supplies.
• Implement and uphold hotel policies and procedures.
• Assist in creating work schedules and managing staff performance.
• Stay updated on local events and attractions to provide guests with relevant information.

Qualifications and Requirements

• Saudi nationality is required for this position.
• Proven experience in hotel front office operations, with at least 2-5 years in a supervisory role.
• A Bachelor's degree in Hospitality Management or a related field is preferred.
• Flexibility to work various shifts, including weekends and holidays.

Required Skills

• Exceptional customer service skills with a professional and friendly demeanor.
• Strong leadership and team management abilities.
• Exceptional communication skills in both Arabic and English.
• Proficiency in hotel management software and computer systems.
• Keen attention to detail and excellent problem-solving skills.
• Ability to multi-task and work efficiently in a fast-paced environment.
• Knowledge of Saudi hospitality standards and cultural norms.

Work Environment and Additional Information

This is a full-time position based in Jeddah, Makkah, Saudi Arabia. As a Raffles employee, you will embody and convey the brand and company mindset through a dedicated service culture. Relevant hospitality certifications are considered a plus.