About the Role
Sheraton Hotels & Resorts is seeking a dedicated Heart of House Specialist (Steward) to join our team in Jiddah and Makkah, Saudi Arabia. This full-time, non-management position is an excellent opportunity for individuals looking to begin their career in the hospitality industry. As a vital member of our support staff, you will play an important role in ensuring the smooth operation of various hotel functions, contributing to a positive and seamless experience for our guests.
At Sheraton, we believe in creating a sense of belonging and fostering a global community. We invite, welcome, and connect guests through engaging experiences and thoughtful service. If you are a team player excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with us and join our mission to be 'The World’s Gathering Place'.
Key Responsibilities
- Support various hotel functions by performing cleaning tasks across departments, including the kitchen, food and beverage areas, and laundry.
- Prepare fresh, clean linen and spotless dining ware for guests.
- Operate and maintain cleaning equipment and tools, such as dishwashing machines, hand wash stations, and linen washers and dryers.
- Transport dishware and linens efficiently throughout the hotel.
- Contribute to creating a safe workplace by adhering to all safety policies and procedures.
- Uphold quality standards in all tasks performed.
- Maintain a professional uniform, personal appearance, and communication style.
- Develop and maintain positive working relationships with colleagues and other departments.
- Support the team in reaching common goals and objectives.
- Listen and respond appropriately to the concerns of other employees.
- Report any accidents, injuries, or unsafe working conditions to management.
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.
- Stand, sit, or walk for extended periods of time.
- Perform reaching tasks overhead and below the knees, including bending, twisting, pulling, and stooping.
- Undertake other reasonable job duties as requested by supervisors.
Qualifications and Requirements
- No high school diploma or *** equivalent is required.
- No related work experience is necessary.
- No supervisory experience is required.
- No specific licenses or certifications are mandatory.
Required Skills
- Ability to follow company policies and procedures.
- Commitment to upholding quality standards.
- Professional communication and interpersonal skills.
- Teamwork and collaboration abilities.
- Attention to detail in cleaning and maintenance tasks.
- Physical stamina to perform manual tasks and stand for extended periods.
- Ability to operate and maintain cleaning equipment.
Work Environment and Details
This is a full-time, non-management position located in Jiddah and Makkah, Saudi Arabia. The role is categorized under Food and Beverage & Culinary. While specific salary information is not disclosed, the role requires 0-1 year of experience, making it suitable for entry-level candidates.
Marriott International is dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.