About the Role
Sunbulah Group is seeking a motivated and detail-oriented HR Generalist to join its team in Jeddah, Makkah, Saudi Arabia. This full-time position is integral to supporting HR Business Partners and Function Managers with daily HR analysis and transactions. The role aims to facilitate project implementation, ensure the tracking of key HR services, and contribute to employee satisfaction.
This position offers an opportunity for individuals with 0-1 years of experience to gain exposure to various HR functions within a dynamic organization, playing a vital role in ensuring smooth HR operations and contributing to a positive employee experience.
Key Responsibilities
- Assist and support HR Business Partners and Function Managers in daily HR analysis and transactions to facilitate project implementation and action execution.
- Ensure the tracking of key HR services and contribute to improving employee satisfaction levels.
- Handle all types of employee leaves, ensuring timely processing, completion of necessary documentation, and adherence to company policy to prevent delays in travel arrangements and salary payments.
- Guide and support employees in applying for leaves within the correct timeframe to minimize leave balance carry-overs.
- Prepare and obtain necessary signatures for employee introduction/employee letters, such as salary certificates, rent home certificates, embassy letters, and bank loan letters, in alignment with company policy.
- Address employee inquiries and complaints related to employee relations activities, including grievances and disciplinary action appeals, providing necessary support to colleagues.
- Conduct required investigations and hearings for employee issues concerning grades 1-5, taking appropriate action in accordance with Labor Law and company policy.
- Guide and support the business in following the correct procedures for managing underperforming employees.
- Prepare clearance forms for departing employees and manage the resignation and termination processes, ensuring compliance with labor law and company policy.
- Ensure the accurate application of leaving actions in the HR system, attaching all supporting documents and preparing clearance forms for stakeholder signatures.
- Manage new joiner files, ensuring timely issuance of medical insurance and completion of GOSI enrollment.
- Assist in auditing the implementation of HR policies and procedures.
- Issue warning letters based on complaints received from department managers, ensuring actions align with Labor Law and internal regulations, and maintain a track of all warning letters.
- Ensure personnel files are up-to-date, confidential, and maintained in both hard and soft copy archiving systems.
- Participate in SAP Success Factors system improvement and HR services automation projects.
- Manage the normal transfer process for employees within a sector or across the group.
- Maintain payroll information by collecting, calculating, and entering data.
- Ensure payroll operations are maintained by following policies and procedures, and report any necessary changes.
- Ensure accurate and correct processing and entry of employee transactions into the HR system.
- Handle payroll processing and runs for employees in grades 1-5.
- Identify and develop effective sourcing strategies and networks for high-caliber candidates both within and outside Saudi Arabia.
- Design and launch effective recruiting campaigns for various job groups, suggesting appropriate recruiting channels.
- Manage and develop relationships with educational institutions, event organizers, and advertising media agencies.
- Communicate with applicants regarding the processing of their employment applications.
- Arrange interview meetings with applicants according to the Selection Policy and coordinate between interview panel members and applicants for interview scheduling.
- Ensure compliance with governmental Saudization requirements.
- Receive and enroll internship, coop, and summer training requests, ensuring high-quality selection.
- Prepare and arrange induction plans for new hires.
- Follow up with Department Managers on a monthly basis regarding the performance of newly hired employees during their probation period.
- Handle HRDF registrations and claims processes.
- Coordinate training programs for various departments and levels of the company, ensuring alignment with required approvals and allocated budgets.
- Arrange, prepare, and track HR weekly and monthly meeting minutes and follow up on deadlines.
- Prepare monthly data reports and productivity analyses on the status of sector human resources, including departmental, functional, and demographic details, as well as resignation, termination, and leave transactions, utilizing SF & HR SAP.
- Assist in evaluating HR programs, policies, and procedures and provide feedback for improving HR system automation.
Qualifications and Requirements
- Bachelor's degree in HR Management or a related major.
- 1-3 years of experience in the FMCG or distribution sector.
- Professional demeanor and the ability to interact with all company levels with confidence.
- A pleasant personality with a strong customer service attitude.
- Ability to work as a team player, demonstrating dedication, punctuality, and a strong work ethic.
- Good understanding of Saudi Labor Law and GOSI regulations.
- Familiarity with visa regulations and the ability to coach employees on these matters.
Required Skills
- SAP Success Factors System
- Microsoft Office Suite
- SAP
- Communication skills
- Customer service attitude
- Team player
- Hard worker
- Punctual
- Dedicated
- Knowledge of Labor Law
- Knowledge of GOSI regulations
- Knowledge of Visa regulations
Work Environment and Location
This is a full-time role based in Jeddah, Makkah, Saudi Arabia.
