About the Role
The Ritz-Carlton Hotel Company, *** is seeking an F&B Service Expert (Dry) to join its team in Jeddah, Makkah, Saudi Arabia. This full-time, non-management position focuses on contributing to memorable guest experiences by delivering a wide range of services within the food and beverage department. The role is integral to ensuring guests thoroughly enjoy their dining experience and that every transaction is a positive part of their overall visit.
The company is committed to fostering a safe workplace, adhering to policies and procedures, upholding stringent quality standards, and maintaining professional presentation and communication. This position requires individuals who are proactive, possess a strong work ethic, and are dedicated to delivering exceptional service as part of a renowned global hospitality brand.
Key Responsibilities
- Deliver a wide range of services to ensure guests enjoy their meals and overall dining experience.
- Initiate and execute tasks to enhance the guest experience in food and beverage service.
- Set tables and prepare dining areas for service.
- Communicate effectively with kitchen staff to ensure smooth service flow.
- Interact with guests, take orders, and serve food and beverages.
- Maintain cleanliness of work areas, equipment, and supplies.
- Ensure all guest interactions are professional and contribute positively to their experience.
- Uphold the company's high standards of quality in all aspects of service.
- Maintain a professional uniform and personal appearance.
- Ensure professional communication with guests and colleagues.
Qualifications and Requirements
- A high school diploma or *** equivalent is preferred.
- At least 1 year of related work experience is preferred.
- No supervisory experience is required for this role.
- No specific licenses or certifications are required.
- Must be able to stand, sit, or walk for extended periods.
- Must be able to move over sloping, uneven, or slippery surfaces.
- Must be able to read and visually verify information, including menus.
- Must be able to move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance, and 50 pounds with assistance.
- Must be able to reach overhead and below the knees, including bending, twisting, pulling, and stooping.
Required Skills
- Exceptional Guest Service skills.
- Proficiency in Food and Beverage Service.
- Strong Communication abilities.
- Effective Teamwork and collaboration.
- Aptitude for Problem-solving.
Work Environment and Location
This is a full-time, non-management position located in Jeddah, Makkah, Saudi Arabia. The role is not remote. The specific location is Al Hamra District, Southern Corniche, Jeddah, Saudi Arabia, 21493.
Marriott International is an equal opportunity employer committed to creating an inclusive environment. The company is dedicated to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.