About the Role
Fastgate Logistics, a provider of logistics solutions focused on streamlining trade and ensuring operational continuity across customs ports and supply chains, is seeking a Sales Logistics Specialist. This full-time, on-site position is based in Jeddah, Makkah, Saudi Arabia. The role is integral to managing client relationships, responding to inquiries, and delivering customer service to ensure client satisfaction. The Sales Logistics Specialist will coordinate logistics processes, monitor shipments, and ensure compliance with transportation regulations, supporting the company's commitment to speed, accuracy, and compliance. In alignment with Saudi Vision 2030, Fastgate Logistics emphasizes professionalism, commitment, and credibility. This role offers an opportunity to contribute to sustainable trade and growth within the Kingdom by identifying new business opportunities and negotiating deals with clients to achieve sales targets.
Key Responsibilities
- Manage and nurture client relationships to ensure high levels of satisfaction.
- Address client inquiries promptly and effectively, providing customer service.
- Coordinate and oversee various logistics processes to ensure smooth operations.
- Monitor shipments and cargo movements in real-time.
- Liaise with vendors, partners, and relevant government agencies to facilitate logistics operations.
- Ensure strict adherence to all transportation regulations and compliance requirements.
- Manage freight forwarding operations from initiation to completion.
- Follow up on deliveries to confirm successful and timely arrival.
- Contribute to achieving sales targets by identifying new business opportunities and potential clients.
- Negotiate deals and service agreements with clients to secure business.
Qualifications and Requirements
- Strong communication and customer service skills are essential for building and maintaining client relationships.
- Proven experience in sales, with a solid understanding of sales processes and negotiation techniques.
- Proficiency in logistics management, including a thorough knowledge of supply chain operations and procedures.
- Experience in freight forwarding, including the management of transportation documentation and compliance.
- Excellent organizational and problem-solving skills to manage complex logistics challenges.
- Ability to work efficiently and collaboratively within an on-site team environment.
- Proficiency in relevant software tools and systems used in logistics and sales.
- A Bachelor's degree in Business Administration, Logistics, Supply Chain Management, or a related field is preferred.
- Fluency in English is required.
- Proficiency in Arabic is highly desired.
Required Skills
- Communication
- Customer Service
- Sales
- Logistics Management
- Supply Chain Operations
- Freight Forwarding
- Organizational Skills
- Problem-solving Skills
Work Environment and Details
This is a full-time, on-site position. The role is located in Jeddah, Makkah, Saudi Arabia. While specific years of experience are not explicitly stated as a strict requirement, the responsibilities suggest a need for practical application of sales and logistics principles. The company is Fastgate Logistics.
