About the Role
Alkayan United is seeking a technically proficient individual to join their team in Jeddah, Makkah Province, Saudi Arabia. This full-time position focuses on managing and optimizing our IT infrastructure, with a particular emphasis on Customer Relationship Management (CRM) systems and core technical frameworks. The role is designed for individuals with 0-1 years of experience, offering an excellent opportunity for hands-on skill development in a supportive environment.
Job Responsibilities
- Manage and monitor CRM systems and support the technical environment.
- Ensure system continuity and stability, providing ongoing support.
- Manage the company's email system and internal networks.
- Implement system integration tasks and develop APIs.
- Develop and customize systems to meet business needs.
- Provide technical support for hardware and software, and maintain systems.
- Manage the hardware lifecycle and set up the work environment.
- Analyze technical issues and propose effective and applicable solutions.
- Apply best technical practices to improve efficiency and stability.
Required Qualifications and Experience
- Experience in managing CRM systems and technical support, or web support.
- Understanding of email systems and core network infrastructure.
- Familiarity with system development and integration via APIs and external integrations.
- Experience in providing technical support and system management.
- Strong problem-solving skills and the ability to effectively and practically address technical issues.
Core Skills
- CRM Management
- Technical Support
- System Infrastructure
- Email System
- Networking
- Integration
- APIs
- System Development
- Problem Solving
Job Details
Company: Alkayan United
Location: Jeddah, Makkah Province, Saudi Arabia
Job Type: Full-time
Required Experience: 0-1 years
