Jobs in Madinah

Where house response

• Designing and developing comprehensive Go-to-Market (GTM) strategies.
• Planning and managing high-performing paid campaigns (Google, Meta, LinkedIn).
• Overseeing the production of creative and authoritative legal content.
• Designing and managing marketing funnels for high-quality lead acquisition.
• Conducting market and competitor analysis.
• Activating and managing social media accounts.
• Analyzing marketing data and providing KPI reports.
• Ensuring marketing messages align with the agency's values.

• Minimum of 2 years of proven experience in digital marketing.
• Deep understanding of brand building in professional services.
• Exceptional writing skills in Arabic and English.
• Ability to work independently in a remote environment.
• Proficiency in analytical tools and advertising managers.

• Daily Production: Create short videos (Reels/TikToks) showcasing our products and the vibrant atmosphere of the festival, reflecting the luxury of our brand.
• Field Coverage: Continuously document the activities at our booth and engage with festival visitors.
• Quick Editing: Use mobile applications (CapCut, InShot) to edit and publish content instantaneously.
• Creative Writing: Craft compelling advertising texts in Arabic.
• Interaction Management: Respond to follower inquiries and convert digital interactions into actual visits at our festival booth.

• Nationality: Saudi.
• Skills: Proficiency in photography and video using mobile devices, with strong prior work in the food or luxury product sector.
• Professionalism: High capability in editing, staying updated with trends, and independently managing fieldwork.
• Passion: A genuine interest in chocolate and date products, with the ability to narrate a visual story.

• Manage all Food and Beverage Outlet operations
• Maintain exceptional levels of customer service
• Ensure compliance with brand standards
• Recruit, train, and develop your team
• Address guest queries efficiently
• Work within budgeted guidelines for food and liquor costs and payroll
• Set departmental targets, objectives, and policies
• Collaborate on menu development
• Conduct stock takes, appraisals, and ensure continuous improvement in guest satisfaction

• Teaching English courses according to the established curriculum.
• Conducting assessments and managing examination processes.
• Participating in departmental meetings and committees.
• Engaging in scientific research related to your field.

• A Master's degree in English or a related field, with at least two years of educational experience.
• A Bachelor's degree in English, with a CELTA certification and a minimum of five years of experience.

• Excellent communication and teaching skills.
• Ability to use technology effectively in the classroom.
• Commitment to maintaining high educational standards.

• Leadership and Management: Lead and supervise the customer service team, setting operational goals and conducting performance evaluations.
• Customer Experience Management: Oversee the customer journey, analyze feedback, and continuously improve the customer experience.
• Complaints and Quality Management: Supervise the complaints management system, resolve issues, and develop policies for high-risk complaints.
• Systems and Technology Management: Manage customer service systems, analyze data, and collaborate with technical teams for improvement.
• Reporting and Analysis: Prepare reports on department performance and monitor key performance indicators (KPIs).
• Emergency Tasks: Assess and prioritize emergency tasks accordingly.

• Bachelor’s degree in Business Administration, Psychology, or related field.
• At least 5 years of experience in customer service, with a minimum of 2 years in a managerial role.
• Proficiency in English and strong analytical skills.

• Competitive salary and benefits.
• Opportunity to work with cutting-edge technology.
• Collaborative and innovative work environment.
• Professional development and growth opportunities.

• Coffee Preparation and Service: Prepare and serve a variety of coffee beverages, ensuring adherence to standard recipes and presentation requirements for consistent quality.
• Guest Service and Engagement: Create a welcoming atmosphere by greeting guests, offering menu assistance, and handling inquiries or complaints effectively.
• Operational Support and Compliance: Comply with HACCP Intermediate standards and Front-of-House SOPs while supporting inventory checks and product quality assessments.
• Guest Experience: Deliver outstanding service for a memorable café experience, gather feedback, and address any concerns to maintain our service quality.

• High school diploma or equivalent.
• HACCP Intermediate certification (mandatory).
• Minimum 1 year experience as a barista or in a similar role.
• Familiarity with food service standards and strong communication skills.

• Ensure prompt and courteous service to guests at all times.
• Clean and maintain all butler areas, including rooms and pantries.
• Check expiry dates of perishables and manage resources efficiently.
• Liaise with Private Dining to ensure guest preferences are met.
• Maintain high standards of appearance and discipline.
• Manage guest supplies carefully.
• Upsell hotel products tactfully.
• Take special care of long-staying and occasion-celebrating guests.
• Communicate effectively with the Resident Service Manager and team.
• Report maintenance faults in guest rooms promptly.

• At least 3 years of experience in a similar role within a luxury hotel environment.
• Good organizational and guest engagement skills.
• Ability to manage a multi-cultural workforce.
• Knowledge of Housekeeping Operations and Opera Property Management System is preferred.
• Post-Secondary education is a plus.

• Proactively develop and maintain customer relationships in your area of responsibility.
• Ensure customer satisfaction and resolve complaints with the KONE team.
• Document and maintain customer and contact information.
• Accountable for leads, opportunities, orders, and contracts to meet the sales budget and pricing targets.
• Identify customer needs and align them with KONE’s solutions.
• Responsible for pricing using approved tendering tools.
• Maintain up-to-date records in CRM of opportunities, tasks, and visits.

• Bachelor's Degree in Engineering or a relevant field.
• 5 years of sales experience, including 2 years in the Saudi market.
• Experience in the elevators & escalators industry.
• Excellent communication skills in Arabic and English.
• Strong customer focus and proven sales record.
• CRM experience is preferred.

• Ensure all cash floats are in place across the hotel.
• Collect daily cash takings and reconcile them against receipts and the accounting system.
• Complete daily reports for the Finance Manager.
• Deposit cash takings with the bank on a daily basis.
• Provide the Front Desk with daily currency exchange rates to ensure excellent service to our customers.

• Analyze local market trends and competitor activity to identify business leads.
• Develop customer accounts and travel within the local area to drive business into the hotel.
• Negotiate room rates/packages with corporate clients.
• Implement creative local marketing channels, including social media.
• Prepare company contracts in accordance with current business conditions.
• Collaborate with other departments to create exceptional guest experiences.
• Attend sales events and produce accurate reports per the Sales Director's requirements.
• Manage staff performance in compliance with company policies.
• Recruit, manage, train, and develop the sales team.

• Health, Safety & Environment (HSE): Develop, implement, and enforce HSE policies and procedures across all areas including restaurants, kitchens, and outdoor spaces.
• Fire Safety & Emergency Preparedness: Act as the focal point for fire safety ensuring functional alarm systems and leading fire drills.
• Crowd Safety & Risk Management: Monitor crowd density, manage queues, and ensure safe movement during events.
• Staff Training & Awareness: Conduct safety inductions and ongoing training for employees on emergency response and accident prevention.
• Incident Management & Reporting: Lead investigations into accidents, maintain compliance documentation, and prepare incident reports.
• Contractor & Vendor Safety: Ensure external contractors comply with venue HSE standards.

• Maintain and update employee records in HR systems.
• Assist with the recruitment process by scheduling interviews and posting job advertisements.
• Process employee documentation such as contracts, offer letters, and evaluation forms.
• Handle employee inquiries and provide basic HR-related information.
• Assist with HR projects and initiatives as needed.

• Proven work experience as an HR Clerk or in a similar role.
• Knowledge of HR processes and procedures.
• Strong organizational skills and attention to detail.
• Excellent communication and interpersonal abilities.
• Proficiency in MS Office applications.
• Diploma or degree in Human Resources or a related field is preferred.

• Excellent verbal and written communication skills.
• Proficiency in MS Office, especially Excel and Word.
• Strong organizational and time management skills.
• Attention to detail and accuracy.
• Ability to maintain confidentiality and handle sensitive information.
• Knowledge of basic HR principles and practices.
• Ability to work effectively in a team.
• Strong problem-solving and decision-making skills.
• Adaptability and flexibility in a fast-paced environment.

• Assist customers with booking reservations for flights, hotels, car rentals, and other travel services.
• Answer incoming calls and respond to emails promptly and professionally.
• Provide customers with information on pricing, availability, and other details as needed.
• Make changes to existing reservations and handle cancellations when necessary.
• Ensure accurate and timely processing of reservations in the system.
• Handle any customer complaints or issues related to bookings in a professional manner.
• Collaborate with other team members to ensure smooth operations and customer satisfaction.

• High school diploma or equivalent; relevant certification or training is a plus.
• Proven experience in a customer service role, preferably in the travel industry.
• Excellent communication skills, both verbal and written.
• Strong attention to detail and ability to multitask effectively.
• Familiarity with reservation systems and booking platforms is preferred.
• Ability to remain calm and courteous under pressure.
• Willingness to work in shifts, including evenings, weekends, and holidays.

• Excellent communication skills
• Strong customer service skills
• Ability to multitask and work well under pressure
• Proficiency in using reservation and booking systems
• Attention to detail and accuracy in data entry
• Problem-solving abilities
• Knowledge of hotel policies and procedures
• Conflict resolution skills
• Time management skills
• Ability to work effectively in a team environment

• Develop menus that meet quality standards and attract customers.
• Manage kitchen staff and coordinate with other departments to ensure smooth operations.
• Supervise food preparation, cooking, and presentation.
• Monitor food costs and work towards maximizing profitability.
• Ensure compliance with food safety and sanitation regulations.
• Train and mentor kitchen staff.

• Proven experience as an Executive Chef or similar role.
• Strong leadership and organizational skills.
• In-depth knowledge of culinary techniques and kitchen equipment.
• Creativity and attention to detail.
• Ability to work under pressure in a fast-paced environment.
• Certification from a culinary school is a plus.

• Culinary expertise
• Menu planning and development
• Food cost control
• Team management
• Leadership skills
• Creativity in food presentation
• Knowledge of food safety and hygiene regulations
• Strong communication skills
• Ability to work well under pressure
• Time management skills