Sales Specialist Jobs in Makkah

More than 73 Sales Specialist Jobs in Makkah. Explore detailed job descriptions, salaries, and locations. Apply and get hired today!


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GYN & Hernia Tech Consultant - Abha-South Region

GYN & Hernia Tech Consultant - Abha-South Region

📣 Job AdNew

Medtronic

Full-time

About the Role

Medtronic is seeking a Technical Advisor specializing in Gynecology and Hernia to join its team in the Abha-South region of Saudi Arabia. This full-time role is an opportunity to contribute to Medtronic's mission of enhancing access to healthcare and equality. As a Technical Advisor, you will play a pivotal role in changing patients' lives by providing essential technical expertise and support within operating rooms, ensuring the safe and effective use of Medtronic technologies.

Key Tasks and Responsibilities

  • Provide specialized technical guidance to sales representatives, other sales functions, and customers in the specialized therapeutic areas of gynecology, hernia, and general surgery instruments and equipment.
  • Offer technical expertise by attending surgical cases, conducting product demonstrations, and supporting the installation and maintenance of company products.
  • Provide sales staff with the necessary technical data for product presentations and lead the implementation of the product line strategy.
  • Deliver technical or scientific presentations at sales meetings and customer sites.
  • Conduct on-site education and consultations, fostering and maintaining strong relationships with healthcare professional customers and institutions.
  • Act as a key liaison between sales staff and technical personnel to ensure seamless communication and support.

Qualifications and Requirements

  • Bachelor's degree in Biomedical Engineering, Medical Technology, Nursing, Clinical Sciences, or a related health field.
  • Minimum of 5 years of experience with a proven track record in medical devices, clinical support, healthcare services, or a related industry.
  • Experience in surgical sales, particularly in gynecology or general surgery specialties, is highly preferred.
  • Ability to effectively present and/or manage custom projects and collaborate with stakeholders to achieve desired outcomes.
  • Strong communication and presentation skills, with a proven ability to build effective relationships with healthcare professionals.
  • Ability to quickly learn and apply technical and clinical knowledge in a fast-paced clinical environment.
  • Willingness to travel frequently within the assigned territory.
  • Proficiency in both English and Arabic languages.

Required Skills

  • Biomedical Engineering
  • Medical Technology
  • Nursing
  • Clinical Sciences
  • Medical Devices
  • Clinical Support
  • Healthcare Services
  • Surgical Sales
  • Strong Communication Skills
  • Presentation Skills
  • Relationship Building
  • Technical Knowledge
  • Clinical Knowledge

Work Environment and Travel

This position requires significant domestic travel within the assigned territory, potentially up to 50% of working days. The incumbent will spend most of their time in hospitals supporting healthcare professionals.

breifcase5-10 years

locationMakkah

about 17 hours ago
Sales Coordinator

Sales Coordinator

📣 Job AdNew

The Ritz-Carlton Hotel Company, L.L.C.

Seasonal

About the Role

The Ritz-Carlton Hotel Company, *** is seeking a Sales Coordinator to support its Sales & Marketing department. This role is based in Jeddah, Makkah, Saudi Arabia, specifically in the Al Hamra District, Southern Corniche. The Sales Coordinator will manage administrative tasks, prepare sales documentation, and serve as a key point of contact for clients, contributing to the hotel's success and upholding the brand's standards.

Key Responsibilities

  • Perform general office duties to support the Sales & Marketing team, including filing, sending emails, typing, faxing, and copying.
  • Prepare essential sales-related documents throughout the sales process, such as proposals, contracts, and banquet event orders.
  • Promote awareness of the brand image both internally and externally.
  • Gather and assemble information packages, including brochures and promotional materials.
  • Utilize sales techniques that maximize revenue while diligently maintaining existing guest loyalty to Marriott.
  • Enter, retrieve, reconcile, and verify information in sales software, including details on commissions, leads, and third parties.
  • Respond to guest inquiries regarding property facilities and services, such as hours of operation, rates, room types, packages, promotions, entertainment, restaurants, and special events.
  • Serve as the primary point of contact for clients, communicating via phone and email to address questions and requests.
  • Adhere to all company policies and procedures, ensuring a clean and professional uniform and personal appearance.
  • Maintain the confidentiality of proprietary information and protect company assets.
  • Welcome and acknowledge all guests according to company standards, anticipating and addressing their service needs with genuine appreciation.
  • Communicate with others using clear and professional language, preparing and reviewing written documents accurately and completely, and answering telephones with appropriate etiquette.
  • Develop and maintain positive working relationships with colleagues, supporting team goals and responding appropriately to concerns.
  • Comply with quality assurance expectations and standards.
  • Perform other reasonable job duties as requested by Supervisors.

Qualifications and Requirements

  • High school diploma or *** equivalent.
  • At least 1 year of related work experience.
  • No supervisory experience required.

Required Skills

  • Proficiency in Sales Techniques.
  • Ability to foster Guest Loyalty.
  • Strong Communication skills.
  • Demonstrated Professionalism.
  • Effective Teamwork capabilities.

Work Environment and Contract Details

This is a full-time contract position classified as Non-Management. The role is located in Jeddah, Makkah, Saudi Arabia, specifically in the Al Hamra District, Southern Corniche, Jeddah, 21493. This is not a remote position. The Ritz-Carlton Hotel Company, *** is committed to being an equal opportunity employer, valuing diversity and providing access to opportunity for all associates.

breifcase0-1 years

locationMakkah

1 day ago
Sales Coordinator

Sales Coordinator

📣 Job AdNew

The Ritz-Carlton Hotel Company, L.L.C.

Seasonal

About the Role

The Ritz-Carlton Hotel Company, *** is seeking a Sales Coordinator to support its Sales & Marketing department. This contract position is based in Jeddah, Makkah, Saudi Arabia, specifically in the Al Hamra District, Southern Corniche. The role is full-time and suitable for individuals looking to start a career in sales and marketing within the luxury hospitality sector, with no prior supervisory experience required. As part of Marriott International, The Ritz-Carlton is committed to delivering exceptional experiences and upholding its service standards.

Key Responsibilities

  • Perform general office duties to support the Sales & Marketing department, including filing, sending emails, typing, faxing, and copying.
  • Prepare sales-related documents throughout the sales process, such as proposals, contracts, and banquet event orders.
  • Promote awareness of the brand image both internally and externally.
  • Gather materials and assemble information packages, including brochures and promotional materials.
  • Utilize sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott.
  • Enter, retrieve, reconcile, and verify information in sales software, including commissions, leads, and third-party data.
  • Respond to guest inquiries regarding property facilities and services, such as hours of operation, rates, room types, packages, promotions, entertainment, restaurants, and special events.
  • Serve as the primary point of contact for clients, communicating via phone and email to address questions and requests.
  • Follow all company policies and procedures, ensuring a clean and professional uniform and personal appearance.
  • Maintain the confidentiality of proprietary information and protect company assets.
  • Welcome and acknowledge all guests according to company standards, anticipating and addressing their service needs with genuine appreciation.
  • Communicate with others using clear and professional language, preparing and reviewing written documents accurately and completely, and answering telephones with appropriate etiquette.
  • Develop and maintain positive working relationships with colleagues, supporting team goals and responding appropriately to concerns.
  • Comply with quality assurance expectations and standards.
  • Perform other reasonable job duties as requested by Supervisors, including moving, lifting, carrying, pushing, pulling, and placing objects weighing less than or equal to 10 pounds without assistance.

Qualifications and Requirements

  • High school diploma or *** equivalent.
  • At least 1 year of related work experience.
  • No supervisory experience required.

Required Skills

  • Sales
  • Marketing
  • Customer Service
  • Communication
  • Teamwork

Work Environment and Details

This is a contract, full-time position located in Jeddah, Makkah, Saudi Arabia. The role is not remote. The position is classified as Non-Management. No specific licenses or certifications are required for this role.

breifcase0-1 years

locationMakkah

1 day ago
Store Manager - Kilian

Store Manager - Kilian

📣 Job AdNew

Chalhoub Group

Full-time

About the Role

Chalhoub Group, a leading partner for luxury across the Middle East with over 65 years of experience, is seeking a dynamic Store Manager for the Kilian brand. This role is based in Jeddah, Makkah, Saudi Arabia. As a Store Manager, you will be instrumental in driving store business, cultivating a base of loyal VIP customers, and leading your team to uphold the brand's values and operational excellence. This position is pivotal in Chalhoub's transition to a hybrid retailer, leveraging technology and data to enhance customer experiences.

You will be responsible for inspiring your team, achieving sales targets, and ensuring seamless integration of online and offline retail strategies. This is an opportunity to contribute to a world-class team focused on innovation and service excellence in the luxury beauty sector.

Key Responsibilities

  • Lead by example, embodying and communicating the brand's values and philosophy through all interactions with customers and team members.
  • Define, execute, and monitor the store's action plan to achieve sales targets and Key Performance Indicators (KPIs).
  • Manage the customer database to build strong relationships and identify future selling opportunities.
  • Stay informed about the latest trends, products, and competitor activities, sharing feedback with relevant back-office teams.
  • Embrace a hybrid retail approach by leveraging all online and offline points of sale.
  • Provide clear vision and direction to the team regarding business objectives and store strategies.
  • Identify, recruit, develop, and retain strong talent within the team.
  • Foster a positive work environment built on trust, respect, and fairness, acting as the voice of employees by relaying feedback, challenges, and concerns to leadership and HR.
  • Coach team members, promoting a growth mindset by utilizing the Group's learning tools and platforms, and consistently monitoring development plans and professional growth.
  • Ensure performance improvement plans are transparently discussed and documented.
  • Develop an omnichannel mindset within the team, promoting various customer experience touchpoints (physical and digital), clienteling techniques with a focus on VIPs, and leveraging customer data to proactively meet needs.
  • Drive the brand's e-commerce business, including various activities and activations.
  • Recruit new clients and convert them into loyal VIP customers by delivering an excellent experience and engaging in continuous networking.
  • Ensure adherence to all sales and operational policies and procedures within the store.
  • Process and prepare e-commerce orders within set Service Level Agreements (SLAs) for time and quality, ensuring no pending fulfillment actions in the store.
  • Utilize available technology tools (*, Clienteling app, OMS, Business WhatsApp) to enhance customer experience both in-store and remotely, ensuring the team is proficient or trained on these tools.
  • Maintain operating standards, including stock replenishment and display organization according to the brand's Visual Merchandising (VM) guidelines.
  • Ensure compliance with all legal, safety, security, retail store operations, and HR guidelines, collaborating with relevant teams for continuous improvement and escalating issues promptly.
  • Ensure healthy floor coverage by analyzing historical traffic data and anticipating peak hours.

Qualifications and Requirements

  • A minimum of 3 years of experience as a Store Manager or Supervisor within the luxury brand sector.
  • Fluency in both Arabic and English is essential.

Required Skills

  • Sales Target Achievement and KPI Management
  • Customer Relationship Management and Clienteling
  • Product Knowledge
  • Team Leadership, Talent Recruitment, and Talent Development
  • Employee Feedback Management and Coaching
  • Promoting a Growth Mindset and Performance Improvement Plans
  • Omnichannel Customer Experience Strategy
  • E-commerce Operations and Order Processing
  • Adherence to Sales and Operational Policies
  • Understanding of Service Level Agreements (SLAs)
  • Proficiency with Clienteling Apps, OMS, and Business WhatsApp
  • Stock Replenishment and Visual Merchandising (VM)
  • Compliance with Legal, Safety, and Security Guidelines
  • Retail Store Operations and HR Guidelines
  • Traffic Data Analysis

Work Environment and Location

This is a full-time position for a Store Manager at the Kilian boutique in Jeddah, Makkah, Saudi Arabia. The role requires 2-5 years of relevant experience. Chalhoub Group is committed to inclusion and diversity, welcoming all applicants to apply and be part of their exciting future, ensuring equal opportunity without regard to gender, age, race, religion, national origin, or disability status.

breifcase2-5 years

locationMakkah

2 days ago
Air Freight Business Development Manager

Air Freight Business Development Manager

📣 Job AdNew

DHL Global Forwarding

Full-time

About the Role

DHL Global Forwarding, Freight (DGFF) is seeking a highly motivated and experienced Airfreight Business Development Manager to join their team in the Makkah region of Saudi Arabia, with a focus on Jeddah and Makkah. As a specialist in air, ocean, and land freight, DGFF offers integrated solutions to its global clients. This role plays a pivotal part in driving growth and increasing market share within a defined geographical area.

Role Responsibilities

The incumbent will contribute to the development of the business development strategy in line with financial objectives and group guidelines. This includes formulating business development plans and budgets, defining account management approaches, and tracking revenue and profit targets. New business development initiatives will be led to increase DHL's visibility with potential clients, and the sales team will be guided in building new relationships. Market studies will be conducted and new opportunities evaluated, including exploring opportunities with government entities. The role involves identifying and acquiring profitable business relationships with key clients, assisting in proposal preparation, and leading negotiations to secure new clients.

  • Contribute to the development of the business development strategy in line with financial objectives and group guidelines.
  • Formulate business development plans and budgets, including account plans for the assigned region.
  • Monitor revenue, profit, and expenses, and coordinate efforts to achieve customer growth and retention.
  • Plan and execute business development initiatives to increase DHL's visibility with potential clients.
  • Lead the sales team in building relationships with potential clients.
  • Conduct market studies and evaluate new opportunities.
  • Identify and acquire profitable business relationships with key clients.
  • Lead negotiations to secure new clients and support the team in closing significant sales.
  • Monitor market trends and identify necessary changes in business development plans.
  • Improve existing business development methods and techniques, and solve complex problems.
  • Oversee the team to achieve objectives, including performance management and team member development.
  • Influence stakeholders outside the direct scope of work regarding policies and practices.
  • Develop strong and reliable relationships with business leaders across DHL.
  • Collaborate and coordinate with third parties, such as external service providers.
  • Advise clients and key stakeholders on processes, systems, and tools.

Required Qualifications

  • Bachelor's degree.
  • More than 6 years of relevant experience.
  • More than 10 years of experience in the airfreight industry.

Core Skills

  • Business Development Strategy.
  • Sales.
  • Market Research.
  • Negotiations.
  • Customer Relationship Management.
  • Leadership.
  • Team Management.
  • Achieving Financial Goals.
  • Market Share Growth.
  • Profit Maximization.

Additional Information About the Work Environment

This is a full-time position based in the Makkah region, Saudi Arabia, covering Jeddah and Makkah. DHL Global Forwarding offers opportunities for professional development within a leading global logistics provider. The company is committed to attracting and retaining talent by fostering personal and professional growth, with a particular focus on developing women within the organization. Our vision is to be the undisputed leader in our industry, where people think of DGF when they think of freight.

breifcase+10 years

locationMakkah

about 16 hours ago
Director of Business Development

Director of Business Development

📣 Job AdNew

Rotana Hotels

Full-time

About the Role

Rotana Hotels is seeking a Director of Business Development to join their team in Makkah, Saudi Arabia. This full-time position is responsible for implementing sales plans, identifying and maximizing business opportunities, and driving revenue growth for the property. The Director of Business Development will serve as the primary liaison between the hotel and the Area Sales Office, focusing on cultivating long-term, value-based customer relationships to achieve sales objectives.

This leadership role involves overseeing the property's MICE (Meetings, Incentives, Conferences, and Exhibitions) business, supporting the execution of segment sales strategies, and ensuring the achievement of revenue goals for specific segments, overall property targets, and guest satisfaction. The position requires a proactive approach, a strong drive for results, and a commitment to delivering high levels of customer service.

Key Responsibilities

  • Manage the overall business requirements of the hotel’s top-producing accounts through various sales and marketing initiatives.
  • Conduct tours of hotel facilities and services for prospective clients.
  • Implement and execute sales action plans to promote hotel promotions, facilities, and activities.
  • Handle incoming leads in collaboration with the main account manager in the area sales office.
  • Assist in the execution of the property sales plan and participate in the preparation of the yearly sales plan with the property executive committee.
  • Establish and maintain files for major accounts, ensuring up-to-date information on competitor rates, promotions, and strategies.
  • Consolidate and finalize month-end sales reports for distribution to relevant parties.

Qualifications and Requirements

  • A degree in Sales.
  • A minimum of two years of post-graduate work experience, preferably within the hotel industry.
  • National and international mobility.

Required Skills

  • Sales acumen
  • Customer service orientation
  • MICE business understanding
  • Presentation skills
  • Written and oral communication skills
  • Computer literacy
  • Business understanding
  • Influencing skills
  • Business planning
  • Team building capabilities
  • Valuing diversity
  • Leadership skills
  • Adaptability
  • Drive for results
  • Customer focus
  • Operations management

Work Environment and Additional Information

This is a full-time position based in Makkah, Makkah Province, Saudi Arabia. Proficiency in English is essential. Additional language skills are considered an asset. The ideal candidate will possess a guest and service-oriented attitude, supported by a proactive approach and a strong drive for results. Flexibility, a high level of integrity, and professionalism towards colleagues and clients are expected.

breifcase2-5 years

locationMakkah

about 15 hours ago
Boutique Manager

Boutique Manager

📣 Job AdNew

Longines Watch Co. Francillon Ltd.

Full-time

About the Role

Longines Watch Co. Francillon Ltd. is seeking a dynamic and experienced Boutique Manager to lead its prestigious boutique in Jeddah, Makkah, Saudi Arabia. This full-time role is pivotal in driving sales excellence, cultivating exceptional client experiences, and upholding the esteemed reputation and standards of the Longines brand. The Boutique Manager will be instrumental in achieving commercial objectives, fostering strong client relationships, leading and developing the boutique team, and ensuring seamless operational execution, all while embodying the heritage, elegance, and core values of Longines.

Key Responsibilities

  • Achieve and exceed boutique sales targets, Key Performance Indicators (KPIs), and profitability objectives.
  • Monitor and analyze sales performance, including conversion rates, Average Transaction Value (ATV), and Units Per Transaction (UPT).
  • Analyze sales reports, market trends, and customer insights to identify and capitalize on growth opportunities.
  • Develop and implement strategic action plans to maximize boutique performance and achieve all commercial objectives.
  • Drive initiatives focused on client acquisition and customer retention to build a loyal customer base.
  • Ensure the delivery of exceptional customer experiences across all client touchpoints within the boutique.
  • Effectively communicate and promote Longines' rich heritage, exquisite craftsmanship, diverse collections, and brand values to clients.
  • Develop and nurture strong, long-term relationships with VIP and loyal customers.
  • Lead CRM and clienteling activities to enhance customer loyalty and engagement.
  • Ensure prompt and effective follow-up on all customer inquiries and after-sales service requests.
  • Support the planning and execution of boutique events and customer engagement activities.
  • Lead, coach, motivate, and develop the boutique team to foster a high-performing environment.
  • Conduct regular performance reviews, coaching sessions, and development discussions with team members.
  • Monitor team productivity and individual sales performance, providing constructive feedback.
  • Support recruitment, onboarding, and ongoing training initiatives for the boutique staff.
  • Foster a culture of accountability, teamwork, and unwavering service excellence within the team.
  • Contribute to succession planning and talent development strategies within the boutique.
  • Oversee daily boutique operations, including inventory management, cash handling, and reporting.
  • Ensure strict compliance with all company policies, security procedures, and brand standards.
  • Monitor stock levels, manage replenishments, facilitate transfers, and maintain high inventory accuracy.
  • Ensure appropriate scheduling and adequate staffing coverage during operating hours.
  • Maintain boutique security, protect company assets, and implement operational controls.
  • Ensure timely resolution of operational and maintenance issues within the boutique.
  • Ensure the accurate execution of Longines' visual merchandising guidelines.
  • Maintain the highest standards of boutique presentation, cleanliness, and professional appearance.
  • Support product launches, marketing campaigns, and promotional activities within the boutique.
  • Ensure all product displays consistently reflect brand standards and commercial priorities.
  • Prepare and review comprehensive boutique performance reports.
  • Analyze KPIs to identify areas for improvement and implement corrective actions.
  • Provide regular business updates and insights to the Brand Manager.
  • Support budgeting, forecasting, and sales planning activities for the boutique.
  • Recommend initiatives to enhance operational efficiency and drive sales performance.

Qualifications and Requirements

  • A Bachelor's Degree in Business, Management, Marketing, or a related field is preferred.
  • A minimum of 8 years of retail experience with a proven track record of leadership success.
  • Experience in luxury retail, specifically within the watches, jewelry, or premium retail sectors, is highly preferred.
  • Strong leadership, communication, and people management skills are essential.
  • Demonstrated strong commercial awareness and robust sales management capabilities.
  • Proficiency in using retail systems and Microsoft Office applications.
  • Fluency in English is required; proficiency in Arabic is preferred.

Required Skills

  • Sales Management
  • Client Relationship Management
  • Team Leadership
  • Coaching & Development
  • Decision Making
  • Accountability
  • Performance Management
  • Business Development
  • Clienteling
  • Commercial Awareness
  • Retail Operations
  • Inventory Management
  • Compliance & Controls
  • Business Reporting
  • Problem Solving
  • Microsoft Office Suite

Work Environment and Details

This is a full-time position based in Jeddah, Makkah, Saudi Arabia. The role requires a minimum of 5-10 years of experience. The company is Longines Watch Co. Francillon Ltd.

breifcase5-10 years

locationMakkah

1 day ago
Boutique Manager

Boutique Manager

📣 Job AdNew

OMEGA SA

Full-time

About the Role

OMEGA SA is seeking a motivated and experienced Boutique Manager to lead its boutique in Jeddah, Makkah, Saudi Arabia. This role is central to driving business growth, ensuring exceptional customer experiences, and upholding OMEGA brand standards. The Boutique Manager will be responsible for achieving sales targets, cultivating client relationships, and maintaining operational excellence within a luxury retail setting. The ideal candidate will possess a strong understanding of the luxury market, leadership capabilities, and a passion for service. This full-time position offers the opportunity to manage OMEGA's presence in a key Saudi Arabian city.

Key Responsibilities

  • Achieve and exceed boutique sales targets, Key Performance Indicators (KPIs), and profitability objectives, focusing on conversion rates, average transaction value (ATV), and units per transaction (UPT).
  • Analyze sales reports, customer insights, and market trends to identify business opportunities and develop strategic action plans for growth.
  • Ensure the delivery of an exceptional luxury customer experience across all touchpoints, promoting OMEGA's heritage, innovation, craftsmanship, and storytelling.
  • Develop and nurture strong relationships with VIP and high-value clients, leading clienteling initiatives to foster loyalty and drive repeat business, while ensuring accurate client database management through CRM utilization.
  • Lead, coach, motivate, and develop the boutique team, conducting regular performance reviews and coaching sessions to foster a culture of luxury service and operational excellence.
  • Oversee all daily boutique operations, including inventory management, cash handling, POS transactions, and reporting, ensuring compliance with company policies, security procedures, and brand standards.
  • Ensure flawless execution of OMEGA's visual merchandising guidelines, maintaining the boutique's presentation, cleanliness, and luxurious atmosphere to reflect global brand standards.
  • Prepare and review boutique performance reports, analyzing sales trends and customer insights to develop improvement initiatives and provide business updates to management.
  • Manage daily boutique operations and team activities, allocating responsibilities and resources effectively, and recommending recruitment, promotion, and development actions.
  • Resolve operational and maintenance issues promptly, ensuring the security of boutique assets, products, and confidential information.
  • Support private appointments, client events, and customer engagement activities to enhance client satisfaction and brand advocacy.
  • Ensure proper after-sales follow-up and customer satisfaction to reinforce brand loyalty.
  • Support product launches, marketing initiatives, and brand activations in collaboration with relevant teams.
  • Monitor stock levels, transfers, replenishments, and inventory accuracy to ensure optimal stock availability and minimize loss.
  • Guarantee compliance with boutique operating hours and manage team scheduling effectively.
  • Ensure accurate reporting and timely completion of all administrative requirements.

Qualifications and Requirements

  • Bachelor's Degree in Business, Marketing, Management, or a related field is preferred.
  • A minimum of 5 years of experience in luxury retail.
  • A minimum of 2 years in a boutique, store, or retail management role.
  • Previous experience within the watches, jewelry, luxury fashion, or premium retail sectors is highly desirable.
  • Strong leadership, coaching, and people management skills are essential.
  • A deep understanding of luxury clientele, CRM, and effective clienteling strategies.
  • Proven experience utilizing retail systems and proficiency in Microsoft Office applications.
  • Fluency in English is required; proficiency in Arabic is preferred.

Required Skills

  • Sales Management
  • Business Development
  • Clienteling
  • Luxury Retail Excellence
  • Customer Relationship Management
  • Retail Operations
  • Inventory Management
  • Compliance & Controls
  • Business Reporting
  • Performance Analysis
  • Team Leadership
  • Coaching & Development
  • Decision Making
  • Accountability
  • Performance Management

Work Environment and Details

This is a full-time position based in Jeddah, Makkah, Saudi Arabia. The role requires a minimum of 5 years of experience, with at least 2 years in a management capacity within luxury retail. The specific experience required is 5-10 years in total. The company is OMEGA SA.

breifcase5-10 years

locationMakkah

1 day ago
E-Commerce Manager

E-Commerce Manager

📣 Job Ad

Colgate-Palmolive

Full-time
Join Colgate-Palmolive as an Ecommerce Manager in Jeddah!

As a trusted global consumer products company, Colgate-Palmolive operates in over 200 countries, specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. We are dedicated to creating a healthier future for people, their pets, and our planet, guided by our core values of Caring, Inclusive, and Courageous.

Key Responsibilities:
  • Account Strategy & Growth Plan: Develop and grow relationships with strategic e-commerce partners, ensuring superior operational excellence and brand presence.
  • Operations & Digital Shelf Excellence: Monitor and optimize key e-commerce metrics while collaborating with Supply Chain teams to maintain high service levels.
  • Demand Generation & Cross-Functional Collaboration: Leverage digital investments to drive demand and collaborate with Marketing and Supply Chain teams for integrated strategies.
  • Data & Analytics: Utilize data to make informed decisions about account management and demand generation.

Required Qualifications:
  • Bachelor's Degree in Economics, Management, or relevant field.
  • Minimum 6 years of experience in eCommerce marketing or account management.
  • Proficient in English and familiar with Microsoft Office or Google Suite.

At Colgate-Palmolive, we embrace diversity and inclusion, ensuring each person can contribute meaningfully to our business. We are committed to creating an environment where everyone feels they belong and is empowered to be their authentic self.

breifcase2-5 years

locationMakkah

26 days ago
Kid to Kid South Blvd Store Manager

Kid to Kid South Blvd Store Manager

📣 Job AdNew

Kid to Kid

Full-time

About the Role

Kid to Kid is seeking a dynamic and experienced Store Manager to lead its South Blvd, Al-Sa'diyah, Makkah Al-Mukarramah, Saudi Arabia location. As a buy-sell-trade store specializing in gently used children's clothing, shoes, toys, and equipment, Kid to Kid promotes sustainable fashion and environmental responsibility while helping families manage their budgets. You will be responsible for creating a high-end resale experience that is clean, organized, and easy to shop, driven by your leadership and team development.

This is a full-time position where you will oversee all aspects of store operations, from strategic planning to daily execution. You will be responsible for building and motivating a high-performing team, ensuring profitability, and maintaining the brand's commitment to exceptional customer service. Joining Kid to Kid, operated by Summit Recommerce Group (SRG), means becoming part of the largest multi-unit group within the Kid to Kid and Uptown Cheapskate systems, providing company infrastructure support while maintaining a close-knit, collaborative work environment.

Key Responsibilities

  • Lead with a positive attitude and drive to achieve daily goals.
  • Manage and develop a team of over 10 employees and hold them accountable.
  • Take ownership of all store performance metrics, including sales, payroll, and schedules.
  • Analyze sales and purchase reports to identify opportunities and implement strategies for results.
  • Set a high standard for urgency, energy, and professionalism within the store.
  • Recruit, train, and mentor team members, providing continuous, real-time feedback.
  • Maintain exceptional standards for visual merchandising, store cleanliness, and organization.
  • Oversee buying operations, including inventory evaluation and pricing.
  • Ensure an exceptional customer experience and foster a strong service-focused culture.
  • Actively participate in daily operations alongside the team, demonstrating hands-on leadership.

Qualifications and Requirements

  • Minimum of 5-10 years of relevant experience required.
  • Previous retail experience is essential.
  • Previous leadership experience is strongly preferred.
  • Must be organized, dependable, and possess excellent communication skills.
  • Demonstrate a positive, solutions-oriented mindset.

Required Skills

  • Leadership
  • Teamwork
  • Communication
  • Organization
  • Dependability
  • Problem-solving
  • Retail Operations

Additional Information

Job Type: Full-time.

Location: Al-Sa'diyah, Makkah Al-Mukarramah, Saudi Arabia.

Potential benefits include: potential for a significant annual bonus based on sales growth (averaging over $10,000), a 30% employee discount, eligibility for a group health plan, a 401(k) plan with company match, 10 paid days off, and a clear path for career advancement within a growing organization.

breifcase5-10 years

locationMakkah

1 day ago
KSA Net Revenue Manager

KSA Net Revenue Manager

📣 Job AdNew

Haleon

Full-time

About the Role

Haleon is a purpose-driven consumer company focused on delivering everyday health to millions through its portfolio of trusted brands such as Sensodyne®, Panadol®, Advil®, Voltaren®, Theraflu®, Otrivin®, and Centrum®. The company operates with a performance-focused culture, blending human understanding with trusted science.

The KSA Net Revenue Manager is a strategic position within Haleon Saudi Arabia's Commercial Excellence function. This role is responsible for developing and implementing the Net Revenue Management (NRM) strategy across Mass Market, Pharmacy Channel, Digital Commerce, and emerging routes-to-market in the Kingdom. The primary objective is to maximize Net Sales, protect gross margin, and drive sustainable, profitable revenue growth for the Haleon KSA portfolio. This position requires a commercially astute individual with a deep understanding of the Saudi retail promotional landscape and experience building NRM capabilities within a multinational FMCG company. The role involves close collaboration with Sales, Marketing, Finance, Supply Chain, and Customer teams to translate market intelligence into pricing, promotion, trade investment, and assortment decisions that impact the P&L. The position reports to the Commercial Excellence Lead.

Key Responsibilities

  • Own and execute the end-to-end Net Revenue Management (NRM) agenda for Haleon KSA, covering pricing, pack-price architecture, mix, promotional effectiveness, and trade terms across all channels.
  • Lead KSA pricing and Pack-Price Architecture (PPA) initiatives, including annual price reviews, channel harmonization, value-based pricing corridors, and new product development (NPD) pricing, ensuring alignment with KSA retailer expectations and competitive benchmarks.
  • Develop a structured view of the KSA promotional landscape, informed by direct knowledge of retailer category team planning, supplier investment evaluation, and shopper value equation shaping, to enhance promotional ROI for Haleon.
  • Analyze channel and customer profitability, identify revenue leakage, and propose corrective actions related to mix, assortment rationalization, trade terms, and SKU portfolio to improve Net Sales and gross-to-net performance.
  • Monitor market dynamics, competitor pricing and promotions, consumer insights, and channel performance using data from Nielsen, IQVIA, EPOS, and internal sell-in data, providing actionable recommendations to the KSA Leadership Team and MEA ComEx.
  • Partner with Sales managers and the Head of Sales to translate insights into executable, channel-specific plans for Mass Market, Pharmacy, and Digital Commerce, including platform-level pricing and promotional architecture.
  • Contribute to budgeting and forecasting cycles, and track and govern NRM KPIs, including price realization, trade spend efficiency, promotional ROI, and gross-to-net ratio.

Qualifications and Requirements

  • A minimum of 5 years of experience in Net Revenue Management, Revenue Growth Management, Pricing, Customer Marketing, or Commercial Finance within a top-tier blue-chip FMCG multinational operating at scale in the KSA market.
  • Direct, hands-on experience engaging with the category and commercial teams of Saudi modern trade and pharmacy retailers, demonstrating a clear understanding of how these retailers structure promotional plans, price ladders, and trade investment negotiations.
  • A proven track record of delivering measurable net sales, margin, or gross-to-net improvement through disciplined pricing, promotional optimization, and trade spend reallocation specifically within the KSA market.
  • Cross-category exposure across multiple FMCG segments, bringing a broad external perspective and structured benchmarking rigor.
  • Demonstrated ability to influence senior commercial and finance stakeholders in a matrixed multinational environment.

Required Skills

  • Net Revenue Management (NRM) and Revenue Growth Management (RGM)
  • Pricing and Pack-Price Architecture (PPA)
  • Promotional effectiveness and Trade terms management
  • New Product Development (NPD) pricing
  • Promotional ROI analysis
  • Channel and customer profitability analysis
  • Assortment rationalization and SKU portfolio management
  • Market dynamics monitoring and competitor pricing and promotions analysis
  • Consumer insights and channel performance analysis
  • Data analysis using Nielsen, IQVIA, EPOS, and internal sell-in data
  • Advanced analytics and financial acumen
  • P&L analysis and financial modelling
  • Syndicated data interpretation
  • Proficiency in Excel and BI tools
  • Channel-specific planning and platform-level pricing/promotional architecture
  • Budgeting and forecasting
  • NRM KPIs tracking (price realization, trade spend efficiency, gross-to-net ratio)
  • Stakeholder management

Work Location and Details

This is a full-time position based in Jeddah, Makkah, Saudi Arabia. The role requires 5-10 years of relevant experience.

Haleon is committed to fostering an inclusive culture that values diverse backgrounds and perspectives. The company aims to be a place where all employees feel they truly belong. Information shared voluntarily during the application process will be kept confidential and used for legitimate business purposes, including inclusion and belonging programs, and will not influence employment decisions. Reasonable adjustments or accommodations can be requested during the application process by informing the recruiter.

breifcase5-10 years

locationMakkah

about 14 hours ago
Business Development Manager

Business Development Manager

📣 Job Ad

Allianz Trade in Middle East

Full-time
Join Allianz Trade in Middle East as a Business Development Manager!
Are you ready to take on the challenge of driving portfolio growth and developing strong relationships with brokers? At Allianz, we prioritize a flexible and inclusive environment that values both personal wellness and professional development.

Your Key Responsibilities:
  • Achieve targets for portfolio growth and quality.
  • Implement broker strategies aligned with marketing plans.
  • Develop existing brokers and acquire new ones as necessary.
  • Manage the full cycle of client interactions from data collection to policy issuance.
  • Identify opportunities for cross- and up-selling.
  • Ensure adherence to quality of service standards across the group.
  • Monitor and report on activities and outcomes.

Your Profile:
To excel in this role, you must possess:
  • Expert market knowledge with the ability to build a strong network within the industry.
  • Business acumen to generate and convert leads effectively.
  • Strong interpersonal skills to collaborate across departments and negotiate effectively.
  • Ability to liaise with various cultures and backgrounds, converting leads into sales.

Why Join Us?
Experience the benefits of remote working days each month and a commitment to wellness initiatives. We utilize AI-powered tools and encourage candidates familiar with best practices and potential risks of AI in the workplace to apply.

Allianz is dedicated to a fair hiring process and encourages applications from all candidates without bias. Join us in our mission to provide maximum support and foster a culture of collaboration and trust!

breifcase2-5 years

locationMakkah

12 days ago
Sr. Merchandiser

Sr. Merchandiser

📣 Job AdNew

PepsiCo

Full-time

About the Role

PepsiCo is seeking a motivated and detail-oriented Sr. Merchandiser to join its sales team in Jiddah, Makkah, Saudi Arabia. This full-time position is integral to maximizing on-shelf presence and ensuring attractive product presentation to consumers, contributing to the company's strategic goals within the region. PepsiCo is a global leader in beverages and convenient foods, driven by a vision to be the Global Leader by Winning with PepsiCo Positive (pep+), fostering a dynamic, collaborative, and inclusive culture.

Key Responsibilities

  • Maximize on-shelf presence for PepsiCo products across all assigned outlets.
  • Adhere strictly to planograms for both on-shelf and off-shelf displays.
  • Conduct in-store sampling sessions and promotions as required.
  • Report any non-compliance with agreed arrangements to the pre-seller immediately.
  • Provide the pre-seller with the latest market information to identify selling opportunities.
  • Visit specific Out-of-Territory (OT) outlets according to the daily journey plan.
  • Merchandise SSFL products within OT stores in various access points, including shelves, stands, and floor displays.
  • Place Point of Sale (POS) material adjacent to SSFL displays where applicable.
  • Ensure all access points are merchandised according to approved planograms.
  • Rotate product using the First-In, First-Out (FIFO) method and remove sub-standard products.
  • Maintain a clean and fresh stock of SSF products on the shelf at all times.
  • Monitor and report competitive activities within the assigned territory.
  • Report any deviations from agreed terms with assigned OT customers/outlets.
  • Report daily activities of the prior day to your supervisor.
  • Participate in sampling and redemption campaigns when required.
  • Maintain appropriate personal appearance and professional behavior in line with the Frito Lay code of conduct.

Qualifications and Requirements

  • Possess a valid driving license.

Required Skills

  • Service-level oriented
  • Strong communication skills
  • Strong interpersonal skills

Work Location and Type

This is a full-time position based in Jiddah, Makkah, Saudi Arabia, with specific coverage in the cities of Jeddah and Makkah.

breifcase0-1 years

locationMakkah

1 day ago
Mgr-Reservations

Mgr-Reservations

📣 Job AdNew

Le Méridien Hotels & Resorts

Seasonal

About the Reservations Manager Role

Le Méridien Hotels & Resorts in Makkah, Saudi Arabia is seeking a Reservations Manager to lead its reservations team. This management position is responsible for identifying and pursuing sales opportunities, maximizing revenue, and ensuring customer loyalty through effective service delivery. The role requires a strong understanding of market dynamics and a proven ability to achieve revenue goals.

Key Responsibilities

  • Solicit and manage reservations sales-related opportunities to achieve personal and property revenue goals.
  • Actively up-sell each business opportunity to maximize revenue.
  • Achieve personal and team-related revenue goals.
  • Drive customer loyalty by delivering service excellence throughout each customer experience.
  • Provide service to customers to grow share of the account on behalf of the company.
  • Identify new reservations sales business to achieve personal and property revenue goals.
  • Understand the overall market, including competitors’ strengths and weaknesses, economic trends, supply and demand, and strategize accordingly.
  • Close the best opportunities for the property based on market conditions and property needs.
  • Monitor same-day selling procedures to maximize room revenue and control property occupancy.
  • Gain understanding of the property’s primary target customer and service expectations; serve the customer by understanding their business and offering better business solutions.
  • Respond to incoming reservations sales opportunities for the property that are outside of standard parameters.
  • Utilize negotiating skills and creative selling abilities to close business and negotiate contracts.
  • Effectively use sales resources and administrative/support staff.
  • Assist in monitoring group reservation forecast data.
  • Coordinate with sales and Convention Services to process rooming lists and reservation cards.
  • Execute and support the operational aspects of business booked, including generating proposals and writing contracts.
  • Assist with monitoring the accuracy of reservation sales orders within tracking systems.
  • Track no-show reservations and process charges as needed.
  • Check daily arrivals to ensure all necessary billing instructions are applied to reservations.
  • Manage the waitlist and prioritize order of waitlist contacts.
  • Prepare work and maintenance orders.
  • Support customer loyalty and property’s brand standards by delivering service excellence.
  • Provide excellent customer service consistent with the daily service basics of the brand.
  • Execute exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.
  • Set a positive example for guest relations.
  • Serve the customer by understanding their needs and recommending appropriate features and services, building relationships and loyalty.
  • Handle guest complaints and disputes following instant pacification procedures.
  • Monitor reservations sales agents during phone calls.
  • Develop, implement, and maintain a departmental orientation program for new hires.
  • Utilize all available on-the-job training tools for employees.
  • Create monthly labor scheduling for the team.
  • Utilize applicable intranet for resources and information.
  • Create contracts as required.

Qualifications and Requirements

  • High school diploma or GED; no work experience required.
  • OR
  • A 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or a related major, coupled with 2 years of experience in sales and marketing, guest services, front desk, or a related professional area.

Required Skills

  • Reservations Sales
  • Customer Loyalty
  • Revenue Goal Achievement
  • Negotiating Skills
  • Customer Service Excellence
  • Human Resource Management

Work Environment and Additional Information

This is a full-time, contract position located in Makkah, Saudi Arabia. The role requires 2-5 years of experience. Le Méridien Hotels & Resorts, part of Marriott International, is committed to being an equal opportunity employer, fostering an environment where diverse backgrounds are valued and celebrated. The company is dedicated to non-discrimination on any protected basis.

breifcase2-5 years

locationMakkah

about 15 hours ago
Operations Officer

Operations Officer

📣 Job Ad

DARCO

Full-time
Join Our Team as an Operations Officer!
At DARCO, we are seeking a highly organized and detail-oriented Operations Officer Collections to join our Operations team. This critical role is responsible for managing and overseeing daily operations related to sales collections, ensuring that all sales and administrative processes are executed efficiently and accurately. As an Operations Officer, you will coordinate closely with the Sales, Marketing, and Finance teams to ensure smooth operations and achieve business objectives.

Key Responsibilities:
  • Manage and oversee daily operational transactions in accordance with company policies and procedures.
  • Accurately input and update sales transactions within the designated systems (installment sales system).
  • Coordinate closely with the Sales team to track deal progress and address any delays or issues.
  • Review all sales-related documents and real estate unit documentation to ensure completeness and accuracy.
  • Prepare and generate periodic reports related to operations and collections.
  • Execute real estate transaction procedures as directed by management.
  • Ensure compliance with internal policies, procedures, and collection guidelines.
  • Support continuous improvement of operational efficiency and recommend process enhancements.

Requirements:
  • Bachelor’s degree in Accounting or a related field.
  • 3 to 5 years of experience in operations, collections, or a related field.

Skills:
  • Advanced proficiency in computer applications and operational systems.
  • Strong understanding of financial processes and collection procedures.
  • Excellent communication and coordination skills across departments.
  • Strong analytical thinking and problem-solving abilities.
  • Effective time management, organization skills, and ability to work under pressure.
  • Good command of the English language.
  • Basic knowledge of sales and marketing principles.

breifcase2-5 years

locationMakkah

22 days ago
Customer Experience Specialist

Customer Experience Specialist

📣 Job AdNew

Sanofi

Full-time

About the Role

Sanofi is seeking a Customer Experience Specialist to join its General Medicines team. This full-time position, based in Saudi Arabia, will focus on enhancing customer satisfaction and sales performance within the pharmaceutical sector. The role involves ensuring compliance and identifying strategies to improve the customer journey.

As part of Sanofi's commitment to advancing healthcare delivery for chronic and specialty conditions, this role contributes to outcomes in areas such as diabetes, transplant, and immunology. The position is within an R&D-driven, AI-powered biopharma company focused on scientific innovation to improve lives.

Key Responsibilities

  • Execute the Customer Journey & Experience strategy within the assigned area to ensure alignment with business unit objectives and deliver exceptional customer experiences.
  • Act as the primary point of contact for product information and brand messaging, engaging healthcare professionals through both physical and virtual meetings across multiple channels.
  • Develop dynamic customer profiles and segmentation based on digital habits and preferences, coordinating with Customer Support Leaders to create tailored engagement plans for key prescribers.
  • Orchestrate hybrid and omnichannel campaigns, utilizing digital tools to enhance customer engagement and achieve sales targets.
  • Implement and monitor individual customer journeys in collaboration with cross-functional teams, Centers of Excellence, and headquarters to drive continuous improvement.
  • Maintain territory coverage plans and ensure customer information systems are up to date in compliance with Sanofi procedures.
  • Support knowledge transfer to new team members regarding product knowledge, medical information, and territory management.

Qualifications and Requirements

  • A Bachelor's degree in Pharmacy is required.
  • Proven experience in customer-facing roles within pharmaceutical or healthcare settings, demonstrating the ability to drive sales performance and customer satisfaction.
  • Experience within the Saudi Arabian job market is essential.
  • 5-10 years of relevant experience is required.

Required Skills

  • Expertise in Customer Journey & Experience strategy, product information, and brand messaging.
  • Proficiency in building customer profiles, segmentation, understanding digital habits and preferences, and developing engagement plans.
  • Experience with hybrid and omnichannel campaigns and leveraging digital tools to enhance customer engagement and achieve sales targets.
  • Ability to implement and monitor customer journeys in collaboration with cross-functional teams.
  • Skills in maintaining territory coverage plans and customer information systems.
  • Strong product knowledge and medical information capabilities.
  • Proficiency in territory management.
  • Advanced digital and analytical capabilities, with the ability to translate data insights into actionable strategies.
  • Experience with CRM systems and digital engagement platforms.
  • Exceptional influencing and communication skills.
  • Strong teamwork and an agile mindset.
  • Demonstrated learning agility and growth orientation.

Work Location and Environment

This is a full-time position. The primary work location is Jiddah, Makkah, Saudi Arabia, with potential travel or coverage across Jeddah, Makkah, and Riyadh. Sanofi fosters a collaborative culture and offers opportunities for career development across functions and regions, supporting personal and professional well-being through inclusive, flexible workplaces. The company champions diversity, equity, and inclusion.

breifcase5-10 years

locationMakkah

1 day ago
Assistant Manager, Medical Representation (Jeddah)

Assistant Manager, Medical Representation (Jeddah)

📣 Job AdNew

Nestlé

Full-time

About the Role

Nestlé is seeking a motivated and detail-oriented Assistant Manager, Medical Representation to join their team in Jeddah, Saudi Arabia. This full-time role is crucial in ethically detailing Nestlé Infant Nutrition products to medical and paramedical professionals. The primary objective is to communicate accurate information regarding product features, benefits, and appropriate use when breastfeeding is not possible or chosen, strictly adhering to WHO guidelines, Nestlé's internal policies, and local country codes.

The Assistant Manager will act as a key point of contact, providing reliable information on infant nutrition and feeding practices, thereby becoming a trusted advisor to healthcare professionals within their assigned territory. This position requires a strong commitment to ethical practices and a deep understanding of infant nutrition principles.

Key Responsibilities

  • Promote Nestlé's core belief that breastfeeding is best for babies and is recommended over all other feeding alternatives for infants.
  • Provide accurate and reliable information on infant nutrition and feeding practices to medical and paramedical contacts, aligning with current detailing objectives and materials, and serving as a reference advisor on these topics.
  • Participate in the organization and execution of scientific meetings for medical and paramedical professionals focused on Product Knowledge, Nutrition, or related subjects, including sponsorship meetings and guest lecturer invitations.
  • Identify and maintain comprehensive information on all contacts within the assigned territory, including classification based on interest and importance, and ensure regular completion of call cards.
  • Monitor and report competitor activities to the Medical Field Manager, including new product launches, communication strategies, and other relevant market intelligence.
  • Maintain proper records and registers of all correspondence and actions undertaken in daily activities.
  • Ensure strict adherence and compliance with the WHO International Code of Marketing of Breast-Milk Substitutes, Nestlé Instructions, and local country codes in all professional activities.
  • Comply with Nestlé's stringent requirements, which prohibit seeking contact with or providing advice to pregnant women or mothers of infants and young children regarding Infant Formula in a professional capacity.

Qualifications and Requirements

  • Must be a resident of Jeddah city.
  • Must possess a car and a valid driver's license.
  • Strong background in Clinical Dietetics, Nutrition, Biochemistry, or a related Science field.
  • Excellent communication skills in both English and Arabic.

Skills and Experience

  • Clinical Dietetics
  • Nutrition
  • Biochemistry
  • Science
  • Communication (English & Arabic)
  • Previous experience in the Nutrition Field is considered a plus.

Work Location and Type

This is a full-time position based in Jeddah, Makkah, Saudi Arabia. The role requires 0-1 years of experience.

breifcase0-1 years

locationMakkah

about 14 hours ago
Stadium Merchandising Senior Specialist

Stadium Merchandising Senior Specialist

📣 Job AdNew

Al-Ahli Club Company

Full-time

About the Role

Al-Ahli Club Company is seeking a dedicated Stadium Merchandising Senior Specialist to join its team in Jeddah, Makkah, Saudi Arabia. This role is central to delivering a high-quality fan shopping experience within stadium premises during matchdays and events. The Senior Specialist will be responsible for executing retail and merchandising activities, driving sales, maintaining operational readiness, upholding visual merchandising standards, and ensuring coordination between retail, operations, and event teams. The position also supports the broader merchandising function by ensuring product availability, effective assortment execution, and accurate product information throughout the season.

Key Responsibilities

  • Prepare stadium retail areas, including pop-ups, kiosks, and booth selling points, for optimal fan engagement.
  • Coordinate product allocation with the Retail Manager and Planning team to ensure the right products are available at the right locations.
  • Ensure the correct product assortment is strategically placed in various zones, such as family zones, VIP areas, and general stands, to cater to diverse fan needs.
  • Validate pricing, signage, and Point of Sale (POS) readiness to ensure a smooth and efficient transaction process.
  • Support the implementation of visual merchandising strategies aligned with specific campaigns and match themes to enhance the retail environment.
  • Oversee sales activities across all stadium retail touchpoints on matchdays, ensuring a high level of customer service and operational efficiency.
  • Ensure continuous stock replenishment and availability across all retail locations to prevent stockouts and maximize sales opportunities.
  • Manage customer queues, service flow, and the overall customer experience to ensure satisfaction and encourage repeat business.
  • Supervise temporary staff, ensuring their productivity and adherence to company standards during events.
  • Address customer inquiries and resolve any on-site issues promptly and effectively to maintain a positive fan experience.
  • Track real-time sales performance and identify immediate opportunities for improvement or additional sales.
  • Consolidate sales data and operational feedback post-match to inform future strategies and improvements.
  • Identify best-selling products and potential stock gaps based on sales performance and fan demand.
  • Provide actionable recommendations for future matches, including assortment adjustments and operational enhancements.
  • Support the merchandising team by providing valuable product feedback to refine future assortments and product development.
  • Contribute to the accuracy of the line plan and ensure timely updates of product data within relevant systems.
  • Support planning and merchandising teams with insights that impact future buy quantities and Open-to-Buy (OTB) decisions.

Qualifications and Requirements

  • Bachelor's degree in Business, Retail Management, Sports Management, or a related field.
  • 3 to 5 years of experience in retail operations, stadium/event operations, or store management.
  • Experience in sports, events, or high-footfall retail environments is highly preferred.
  • Proficiency in both English and Arabic, encompassing written and spoken communication.

Required Skills

  • Strong operational execution capabilities to manage complex retail environments.
  • Excellent communication and coordination skills to effectively liaise with various teams and stakeholders.
  • Ability to perform effectively under pressure in fast-paced, dynamic environments.
  • A strong customer service orientation focused on delivering exceptional fan experiences.
  • Basic understanding of merchandising principles and their application in a retail setting.
  • Flexibility to work evenings, weekends, and matchdays as required by the event schedule.
  • Keen product sensitivity and an understanding of consumer preferences.

Work Environment and Details

This is a full-time position based in Jeddah, Makkah, Saudi Arabia. The role requires flexibility to work evenings, weekends, and matchdays as dictated by the event schedule. The position is with Al-Ahli Club Company.

breifcase2-5 years

locationMakkah

1 day ago