Sales Specialist Jobs in Makkah

More than 92 Sales Specialist Jobs in Makkah. Explore detailed job descriptions, salaries, and locations. Apply and get hired today!


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Air Freight Business Development Manager

Air Freight Business Development Manager

📣 Job AdNew

DHL Global Forwarding

Full-time

About the Role

DHL Global Forwarding, Freight (DGFF) is seeking a highly motivated and experienced Airfreight Business Development Manager to join their team in the Makkah region of Saudi Arabia, with a focus on Jeddah and Makkah. As a specialist in air, ocean, and land freight, DGFF offers integrated solutions to its global clients. This role plays a pivotal part in driving growth and increasing market share within a defined geographical area.

Role Responsibilities

The incumbent will contribute to the development of the business development strategy in line with financial objectives and group guidelines. This includes formulating business development plans and budgets, defining account management approaches, and tracking revenue and profit targets. New business development initiatives will be led to increase DHL's visibility with potential clients, and the sales team will be guided in building new relationships. Market studies will be conducted and new opportunities evaluated, including exploring opportunities with government entities. The role involves identifying and acquiring profitable business relationships with key clients, assisting in proposal preparation, and leading negotiations to secure new clients.

  • Contribute to the development of the business development strategy in line with financial objectives and group guidelines.
  • Formulate business development plans and budgets, including account plans for the assigned region.
  • Monitor revenue, profit, and expenses, and coordinate efforts to achieve customer growth and retention.
  • Plan and execute business development initiatives to increase DHL's visibility with potential clients.
  • Lead the sales team in building relationships with potential clients.
  • Conduct market studies and evaluate new opportunities.
  • Identify and acquire profitable business relationships with key clients.
  • Lead negotiations to secure new clients and support the team in closing significant sales.
  • Monitor market trends and identify necessary changes in business development plans.
  • Improve existing business development methods and techniques, and solve complex problems.
  • Oversee the team to achieve objectives, including performance management and team member development.
  • Influence stakeholders outside the direct scope of work regarding policies and practices.
  • Develop strong and reliable relationships with business leaders across DHL.
  • Collaborate and coordinate with third parties, such as external service providers.
  • Advise clients and key stakeholders on processes, systems, and tools.

Required Qualifications

  • Bachelor's degree.
  • More than 6 years of relevant experience.
  • More than 10 years of experience in the airfreight industry.

Core Skills

  • Business Development Strategy.
  • Sales.
  • Market Research.
  • Negotiations.
  • Customer Relationship Management.
  • Leadership.
  • Team Management.
  • Achieving Financial Goals.
  • Market Share Growth.
  • Profit Maximization.

Additional Information About the Work Environment

This is a full-time position based in the Makkah region, Saudi Arabia, covering Jeddah and Makkah. DHL Global Forwarding offers opportunities for professional development within a leading global logistics provider. The company is committed to attracting and retaining talent by fostering personal and professional growth, with a particular focus on developing women within the organization. Our vision is to be the undisputed leader in our industry, where people think of DGF when they think of freight.

breifcase+10 years

locationMakkah

3 days ago
BNI Sales Head -WR

BNI Sales Head -WR

📣 Job AdNew

Bureau Veritas

Full-time

About the Role

Bureau Veritas is seeking a BNI Sales Head for its operations in Jeddah and Makkah, Saudi Arabia. This role is focused on driving revenue growth and expanding market presence within the building, construction, and infrastructure sectors. The position requires a strategic approach to business development and account management, supported by industry knowledge and sales experience.

The BNI Sales Head will identify new business opportunities, develop sales strategies, and build relationships with key industry stakeholders. This is a full-time, permanent position contributing to Bureau Veritas's market offerings.

Key Responsibilities

  • Identify and pursue new business opportunities within the building, construction, and infrastructure markets.
  • Develop and execute strategic sales plans to achieve revenue targets.
  • Cultivate and maintain relationships with key clients, including contractors, architects, and project managers.
  • Prepare proposals, presentations, and technical documentation for prospective clients.
  • Negotiate and finalize contracts.
  • Conduct account reviews to identify upselling and cross-selling opportunities.
  • Serve as the primary point of contact for assigned client accounts.
  • Address client concerns and resolve issues to maintain client satisfaction.
  • Stay informed about Saudi building codes, infrastructure standards, and relevant regulations.
  • Monitor competitor activities and market trends.
  • Identify opportunities in project management, supervision, design review, technical assurance, QA/QC, HSE, environmental services, asset assessment, and testing and commissioning.
  • Provide market insights to inform company strategy.
  • Coordinate with technical teams to ensure integrated solution delivery.
  • Support proposal development with technical and commercial information.
  • Mentor junior sales staff and contribute to team development.
  • Participate in industry events and networking activities.

Qualifications and Requirements

  • A minimum of 15 years of dedicated sales experience within the building, construction, or infrastructure industries, or closely related sectors.
  • A proven track record of consistently exceeding sales targets and achieving revenue goals.
  • Significant experience in B2B sales, with a preference for candidates with a background in technical or professional services sales.
  • Demonstrated success in managing and closing complex, multi-stakeholder deals.
  • Possession of a TIC (Testing, Inspection, and Certification) background is essential.

Required Skills

  • Expertise in Sales and Business Development strategies.
  • Proficiency in Account Management and Client Relationship Management.
  • Strong Negotiation and Closing skills.
  • In-depth understanding of Building Codes, Infrastructure Standards, and Regulatory Requirements.
  • Ability to conduct thorough Market Analysis.
  • Knowledge of Project Management, Project Supervision, and Design Review processes.
  • Familiarity with Technical Assurance, QA/QC frameworks, and HSE Supervision.
  • Experience with Environmental Services and Consultancy.
  • Understanding of Asset Conditions Assessment and Testing and Commissioning procedures.
  • Skills in Team Development and leadership.
  • Proven success in B2B Sales, Technical Services Sales, and Professional Services Sales.
  • Experience in Complex Deal Management.
  • Familiarity with ISO Standards, ASTM Standards, and IEC Standards.

Work Environment and Location

This is a full-time position based in Jeddah and Makkah, Saudi Arabia.

breifcase+10 years

locationMakkah

about 2 hours ago
Strategic Account Manager

Strategic Account Manager

📣 Job AdNew

Johnson & Johnson Innovative Medicine

Full-time

About the Role

Johnson & Johnson Innovative Medicine is seeking a Strategic Account Manager to join its Market Access team in Jeddah, Saudi Arabia. The company is committed to advancing healthcare through innovation, focusing on preventing, treating, and curing complex diseases. The Innovative Medicine division is dedicated to developing groundbreaking treatments and ensuring patient access. This role is essential for implementing portfolio access strategies and achieving business objectives.

In line with Our Credo, Johnson & Johnson fosters an inclusive work environment that respects and recognizes the contributions of every individual, promoting a culture where everyone can thrive.

Key Responsibilities

  • Collaborate with internal and external stakeholders to ensure full accessibility of JNJ products across assigned accounts within planned timelines.
  • Cultivate and maintain strong business partnerships with key stakeholders and Payers at the area level.
  • Maximize JNJ's market share in tenders and protect its position against competitors and generic products.
  • Ensure timely product delivery to Central Medical Stores (CMS), monitoring demand and supply dynamics.
  • Develop strategic account action plans, aligned with the Business Unit Leader (BUL), using a strategic partnership planning approach.
  • Guarantee adequate stock levels at account levels with reasonable expiry dates.
  • Achieve full coverage of the assigned territory in KSA, engaging with Healthcare Professionals (HCPs), purchasers, Pharmacy and Therapeutics (PTC) committees, and other relevant stakeholders.
  • Drive formulary inclusion within assigned accounts to accelerate medication access and reimbursement.
  • Manage coding creation/renewal and tender processes effectively.
  • Act as a liaison between Sales, local agents, and CMS by participating in cross-functional team (CVT) meetings, ensuring strategy execution alignment.
  • Oversee the implementation of tactical marketing plans in line with the local business strategy and agreed budgets.
  • Engage in regular interactions and reporting with internal teams including Market Access, Marketing, Commercial, Medical, and Supply Chain.
  • Build and maintain strong relationships with external stakeholders such as Pharmacists, PTC members (with Access), Payers, Planners, Distributors, and Medical Supply entities.

Qualifications and Requirements

  • Bachelor's degree in Life Sciences or a business-related field.
  • A minimum of 3 years of industry or business experience, with a focus on Key Account Management across different functional areas.
  • Demonstrated ability in cross-functional leadership without direct authority.
  • Experience in Immunology, Oncology, Hematology, or Central Nervous System (CNS) therapeutic areas is an advantage.
  • Fluency in both English and Arabic languages is mandatory.
  • Strong capability in building alliances across functional and regional boundaries to deliver value.

Required Skills

  • Storytelling: Ability to deliver motivational stories through effective communication.
  • Curiosity: Deep understanding of customers, Payers, patient journeys, and healthcare system trends to drive business growth.
  • Data Synthesis & Analytical Business Acumen: Ability to synthesize data and extract insights for effective strategies, supported by strong analytical business acumen.
  • Value Creation & Entrepreneurial Mindset: Develop differentiated solutions and shape the market with an entrepreneurial approach.
  • Strategic Thinking & Customer Centricity: Develop strategies with a customer-centric mindset.
  • Execution and Results Orientation: Achieve sustainable competitive advantage with a strong execution mindset.
  • Orchestration & Negotiation Skills: Manage complex projects and demonstrate strong negotiation skills.
  • Collaboration & People Leadership: Build trusted partnerships and demonstrate people leadership skills.
  • Decision Making
  • Presentation Skills
  • Leadership
  • Proactivity Mindset

Work Location and Type

This is a full-time position based in Jeddah, Makkah, Saudi Arabia. The role requires coverage of the assigned territory within KSA.

breifcase2-5 years

locationMakkah

about 1 hour ago
Boutique Manager

Boutique Manager

📣 Job AdNew

Longines Watch Co. Francillon Ltd.

Full-time

About the Role

Longines Watch Co. Francillon Ltd. is seeking a dynamic and experienced Boutique Manager to lead its prestigious boutique in Jeddah, Makkah, Saudi Arabia. This full-time role is pivotal in driving sales excellence, cultivating exceptional client experiences, and upholding the esteemed reputation and standards of the Longines brand. The Boutique Manager will be instrumental in achieving commercial objectives, fostering strong client relationships, leading and developing the boutique team, and ensuring seamless operational execution, all while embodying the heritage, elegance, and core values of Longines.

Key Responsibilities

  • Achieve and exceed boutique sales targets, Key Performance Indicators (KPIs), and profitability objectives.
  • Monitor and analyze sales performance, including conversion rates, Average Transaction Value (ATV), and Units Per Transaction (UPT).
  • Analyze sales reports, market trends, and customer insights to identify and capitalize on growth opportunities.
  • Develop and implement strategic action plans to maximize boutique performance and achieve all commercial objectives.
  • Drive initiatives focused on client acquisition and customer retention to build a loyal customer base.
  • Ensure the delivery of exceptional customer experiences across all client touchpoints within the boutique.
  • Effectively communicate and promote Longines' rich heritage, exquisite craftsmanship, diverse collections, and brand values to clients.
  • Develop and nurture strong, long-term relationships with VIP and loyal customers.
  • Lead CRM and clienteling activities to enhance customer loyalty and engagement.
  • Ensure prompt and effective follow-up on all customer inquiries and after-sales service requests.
  • Support the planning and execution of boutique events and customer engagement activities.
  • Lead, coach, motivate, and develop the boutique team to foster a high-performing environment.
  • Conduct regular performance reviews, coaching sessions, and development discussions with team members.
  • Monitor team productivity and individual sales performance, providing constructive feedback.
  • Support recruitment, onboarding, and ongoing training initiatives for the boutique staff.
  • Foster a culture of accountability, teamwork, and unwavering service excellence within the team.
  • Contribute to succession planning and talent development strategies within the boutique.
  • Oversee daily boutique operations, including inventory management, cash handling, and reporting.
  • Ensure strict compliance with all company policies, security procedures, and brand standards.
  • Monitor stock levels, manage replenishments, facilitate transfers, and maintain high inventory accuracy.
  • Ensure appropriate scheduling and adequate staffing coverage during operating hours.
  • Maintain boutique security, protect company assets, and implement operational controls.
  • Ensure timely resolution of operational and maintenance issues within the boutique.
  • Ensure the accurate execution of Longines' visual merchandising guidelines.
  • Maintain the highest standards of boutique presentation, cleanliness, and professional appearance.
  • Support product launches, marketing campaigns, and promotional activities within the boutique.
  • Ensure all product displays consistently reflect brand standards and commercial priorities.
  • Prepare and review comprehensive boutique performance reports.
  • Analyze KPIs to identify areas for improvement and implement corrective actions.
  • Provide regular business updates and insights to the Brand Manager.
  • Support budgeting, forecasting, and sales planning activities for the boutique.
  • Recommend initiatives to enhance operational efficiency and drive sales performance.

Qualifications and Requirements

  • A Bachelor's Degree in Business, Management, Marketing, or a related field is preferred.
  • A minimum of 8 years of retail experience with a proven track record of leadership success.
  • Experience in luxury retail, specifically within the watches, jewelry, or premium retail sectors, is highly preferred.
  • Strong leadership, communication, and people management skills are essential.
  • Demonstrated strong commercial awareness and robust sales management capabilities.
  • Proficiency in using retail systems and Microsoft Office applications.
  • Fluency in English is required; proficiency in Arabic is preferred.

Required Skills

  • Sales Management
  • Client Relationship Management
  • Team Leadership
  • Coaching & Development
  • Decision Making
  • Accountability
  • Performance Management
  • Business Development
  • Clienteling
  • Commercial Awareness
  • Retail Operations
  • Inventory Management
  • Compliance & Controls
  • Business Reporting
  • Problem Solving
  • Microsoft Office Suite

Work Environment and Details

This is a full-time position based in Jeddah, Makkah, Saudi Arabia. The role requires a minimum of 5-10 years of experience. The company is Longines Watch Co. Francillon Ltd.

breifcase5-10 years

locationMakkah

3 days ago
Boutique Manager

Boutique Manager

📣 Job AdNew

OMEGA SA

Full-time

About the Role

OMEGA SA is seeking a motivated and experienced Boutique Manager to lead its boutique in Jeddah, Makkah, Saudi Arabia. This role is central to driving business growth, ensuring exceptional customer experiences, and upholding OMEGA brand standards. The Boutique Manager will be responsible for achieving sales targets, cultivating client relationships, and maintaining operational excellence within a luxury retail setting. The ideal candidate will possess a strong understanding of the luxury market, leadership capabilities, and a passion for service. This full-time position offers the opportunity to manage OMEGA's presence in a key Saudi Arabian city.

Key Responsibilities

  • Achieve and exceed boutique sales targets, Key Performance Indicators (KPIs), and profitability objectives, focusing on conversion rates, average transaction value (ATV), and units per transaction (UPT).
  • Analyze sales reports, customer insights, and market trends to identify business opportunities and develop strategic action plans for growth.
  • Ensure the delivery of an exceptional luxury customer experience across all touchpoints, promoting OMEGA's heritage, innovation, craftsmanship, and storytelling.
  • Develop and nurture strong relationships with VIP and high-value clients, leading clienteling initiatives to foster loyalty and drive repeat business, while ensuring accurate client database management through CRM utilization.
  • Lead, coach, motivate, and develop the boutique team, conducting regular performance reviews and coaching sessions to foster a culture of luxury service and operational excellence.
  • Oversee all daily boutique operations, including inventory management, cash handling, POS transactions, and reporting, ensuring compliance with company policies, security procedures, and brand standards.
  • Ensure flawless execution of OMEGA's visual merchandising guidelines, maintaining the boutique's presentation, cleanliness, and luxurious atmosphere to reflect global brand standards.
  • Prepare and review boutique performance reports, analyzing sales trends and customer insights to develop improvement initiatives and provide business updates to management.
  • Manage daily boutique operations and team activities, allocating responsibilities and resources effectively, and recommending recruitment, promotion, and development actions.
  • Resolve operational and maintenance issues promptly, ensuring the security of boutique assets, products, and confidential information.
  • Support private appointments, client events, and customer engagement activities to enhance client satisfaction and brand advocacy.
  • Ensure proper after-sales follow-up and customer satisfaction to reinforce brand loyalty.
  • Support product launches, marketing initiatives, and brand activations in collaboration with relevant teams.
  • Monitor stock levels, transfers, replenishments, and inventory accuracy to ensure optimal stock availability and minimize loss.
  • Guarantee compliance with boutique operating hours and manage team scheduling effectively.
  • Ensure accurate reporting and timely completion of all administrative requirements.

Qualifications and Requirements

  • Bachelor's Degree in Business, Marketing, Management, or a related field is preferred.
  • A minimum of 5 years of experience in luxury retail.
  • A minimum of 2 years in a boutique, store, or retail management role.
  • Previous experience within the watches, jewelry, luxury fashion, or premium retail sectors is highly desirable.
  • Strong leadership, coaching, and people management skills are essential.
  • A deep understanding of luxury clientele, CRM, and effective clienteling strategies.
  • Proven experience utilizing retail systems and proficiency in Microsoft Office applications.
  • Fluency in English is required; proficiency in Arabic is preferred.

Required Skills

  • Sales Management
  • Business Development
  • Clienteling
  • Luxury Retail Excellence
  • Customer Relationship Management
  • Retail Operations
  • Inventory Management
  • Compliance & Controls
  • Business Reporting
  • Performance Analysis
  • Team Leadership
  • Coaching & Development
  • Decision Making
  • Accountability
  • Performance Management

Work Environment and Details

This is a full-time position based in Jeddah, Makkah, Saudi Arabia. The role requires a minimum of 5 years of experience, with at least 2 years in a management capacity within luxury retail. The specific experience required is 5-10 years in total. The company is OMEGA SA.

breifcase5-10 years

locationMakkah

3 days ago
Store Manager - ALO Jeddah

Store Manager - ALO Jeddah

📣 Job AdNew

SOHO Group

Full-time

About the Role

SOHO Group is seeking a Store Manager for its ALO store located in Jeddah, Makkah, Saudi Arabia. ALO is a lifestyle retailer focused on activewear and clean beauty. The Store Manager will be responsible for all aspects of store operations, fostering a productive work environment, and achieving sales and profitability targets. This role is key to upholding ALO's mission and values, driving operational excellence, maintaining merchandising standards, and developing the store team.

Key Responsibilities

  • Develop and implement retail strategies to achieve business growth and targets.
  • Maintain an understanding of the local market, clientele, and competitors to inform strategy.
  • Monitor business trends impacting store success and adapt strategies accordingly.
  • Utilize Key Performance Indicators (KPIs) to develop and support business-driving strategies.
  • Lead the store team using company tools, incentives, and strategies to achieve sales goals.
  • Ensure the team embodies ALO's mission and principles, communicating the brand's identity to customers.
  • Foster growth, accountability, and inclusivity through development, performance management, training, and coaching.
  • Conduct talent analysis and establish career progression plans to enhance talent retention.
  • Establish internal and external talent pipelines through succession planning and recruitment.
  • Oversee Sales & Service, Operations, and Visual Managers for effective strategy execution.
  • Support the execution of operational and visual guidelines to maintain brand standards.
  • Champion visual merchandising standards on the sales floor using business performance data.
  • Support a safe work environment and ensure efficient store operations.
  • Collaborate with cross-functional business partners to support organizational goals.
  • Act as a brand ambassador, cultivating a store culture aligned with ALO's mission and values.
  • Navigate the organization effectively, balancing business needs with brand culture.
  • Create and implement effective store-wide communication strategies.

Qualifications and Requirements

  • A minimum of 10 years of leadership experience in retail or a related industry.
  • Proven ability to manage peak and seasonal business periods while maintaining service standards and commercial performance.
  • Previous luxury retail experience is considered a strong asset.
  • Ability to lift, push, carry, or otherwise move up to 50 pounds.
  • Ability to lift, bend, kneel, climb, crawl, and/or twist, and safely climb up/down a ladder.
  • Ability to stand and move for an entire shift.

Required Skills

  • Proficiency in MS Office Suite, including Word, Excel, and Outlook.
  • Exceptional interpersonal and communication skills, both verbal and written.
  • Agility and the ability to manage multiple tasks effectively in a changing environment.
  • Strong time management skills and personal accountability.
  • Demonstrated professionalism, integrity, and respect in all interactions.
  • Adaptability to the changing needs of the business and a positive approach to challenges.
  • Proactiveness, initiative, and confidence in working towards boutique goals and objectives.
  • A business owner mindset with an entrepreneurial spirit.
  • An independent work ethic.

Work Environment and Details

This is a full-time, on-site position based in Jeddah, Makkah, Saudi Arabia. The work environment is described as young and dynamic, offering opportunities for professional growth. SOHO Group is committed to employee well-being and fosters a culture of loyalty and belonging.

breifcase+10 years

locationMakkah

about 3 hours ago
Fashion Consultant - FARM Rio (Jawharat Jeddah)

Fashion Consultant - FARM Rio (Jawharat Jeddah)

📣 Job AdNew

Chalhoub Group

Full-time

About the Role

Chalhoub Group is seeking a Fashion Consultant for its FARM Rio store located in Jawharat Jeddah, Makkah, Saudi Arabia. This role is integral to achieving sales targets and delivering an exceptional guest experience. The Fashion Consultant will support the implementation of key customer and people initiatives, contributing to Chalhoub Group's vision of shaping the future of luxury retail through innovation and a people-centric culture. The position offers an opportunity to join a company committed to diversity, equity, inclusion, and sustainability, working within a hybrid luxury retail environment that integrates online and offline platforms.

Key Responsibilities

  • Achieve individual and collective sales targets.
  • Deliver an exceptional Guest Experience to all customers.
  • Support the implementation of CRM and CX initiatives in-store.
  • Collect data on customer behavior, top sellers, and slow-moving items for business reviews.
  • Drive client relationships through an omni-channel approach.
  • Provide pre-buying feedback on products.
  • Contribute to employee Net Promoter Score (eNPS) through people experience initiatives and fostering a positive culture.
  • Ensure adherence to Visual Merchandising (VM) guidelines and Standard Operating Procedures (SOPs).
  • Ensure Click and Collect services are conducted within Service-Level Agreements (SLAs).
  • Accurately capture customer data according to marketing team requirements.
  • Promote the loyalty program (MUSE) and stay updated on app offerings.
  • Support in-store marketing events and activations.
  • Stay informed about all brand social media activities and campaigns.
  • Drive product sell-through within the store.
  • Support in-store Customer Experience (CX) initiatives.
  • Provide feedback on store operations, identifying areas of success and improvement.

Qualifications and Requirements

  • A minimum of 2 years of experience within a Luxury Fashion Brand.
  • Intermediate to fluent proficiency in the English language.

Required Skills

  • Sales Target Achievement
  • Guest Experience Delivery
  • CRM and CX Implementation Support
  • Customer Data Collection
  • Client Relationship Management
  • Omni-channel Approach
  • Adherence to VM Guidelines and SOPs
  • Adherence to Click and Collect SLAs
  • Loyalty Program Promotion
  • Support for In-store Marketing Events
  • Brand Social Media Awareness
  • Sell-through Drive
  • Support for In-store CX Initiatives

Work Environment and Details

This full-time position is based in Jeddah, Makkah, Saudi Arabia. The role requires 2-5 years of experience within the luxury fashion sector.

breifcase2-5 years

locationMakkah

about 1 hour ago
Director of Business Development

Director of Business Development

📣 Job AdNew

Rotana Hotels

Full-time

About the Role

Rotana Hotels is seeking a Director of Business Development to join their team in Makkah, Saudi Arabia. This full-time position is responsible for implementing sales plans, identifying and maximizing business opportunities, and driving revenue growth for the property. The Director of Business Development will serve as the primary liaison between the hotel and the Area Sales Office, focusing on cultivating long-term, value-based customer relationships to achieve sales objectives.

This leadership role involves overseeing the property's MICE (Meetings, Incentives, Conferences, and Exhibitions) business, supporting the execution of segment sales strategies, and ensuring the achievement of revenue goals for specific segments, overall property targets, and guest satisfaction. The position requires a proactive approach, a strong drive for results, and a commitment to delivering high levels of customer service.

Key Responsibilities

  • Manage the overall business requirements of the hotel’s top-producing accounts through various sales and marketing initiatives.
  • Conduct tours of hotel facilities and services for prospective clients.
  • Implement and execute sales action plans to promote hotel promotions, facilities, and activities.
  • Handle incoming leads in collaboration with the main account manager in the area sales office.
  • Assist in the execution of the property sales plan and participate in the preparation of the yearly sales plan with the property executive committee.
  • Establish and maintain files for major accounts, ensuring up-to-date information on competitor rates, promotions, and strategies.
  • Consolidate and finalize month-end sales reports for distribution to relevant parties.

Qualifications and Requirements

  • A degree in Sales.
  • A minimum of two years of post-graduate work experience, preferably within the hotel industry.
  • National and international mobility.

Required Skills

  • Sales acumen
  • Customer service orientation
  • MICE business understanding
  • Presentation skills
  • Written and oral communication skills
  • Computer literacy
  • Business understanding
  • Influencing skills
  • Business planning
  • Team building capabilities
  • Valuing diversity
  • Leadership skills
  • Adaptability
  • Drive for results
  • Customer focus
  • Operations management

Work Environment and Additional Information

This is a full-time position based in Makkah, Makkah Province, Saudi Arabia. Proficiency in English is essential. Additional language skills are considered an asset. The ideal candidate will possess a guest and service-oriented attitude, supported by a proactive approach and a strong drive for results. Flexibility, a high level of integrity, and professionalism towards colleagues and clients are expected.

breifcase2-5 years

locationMakkah

3 days ago
Kid to Kid South Blvd Store Manager

Kid to Kid South Blvd Store Manager

📣 Job AdNew

Kid to Kid

Full-time

About the Role

Kid to Kid is seeking a dynamic and experienced Store Manager to lead its South Blvd, Al-Sa'diyah, Makkah Al-Mukarramah, Saudi Arabia location. As a buy-sell-trade store specializing in gently used children's clothing, shoes, toys, and equipment, Kid to Kid promotes sustainable fashion and environmental responsibility while helping families manage their budgets. You will be responsible for creating a high-end resale experience that is clean, organized, and easy to shop, driven by your leadership and team development.

This is a full-time position where you will oversee all aspects of store operations, from strategic planning to daily execution. You will be responsible for building and motivating a high-performing team, ensuring profitability, and maintaining the brand's commitment to exceptional customer service. Joining Kid to Kid, operated by Summit Recommerce Group (SRG), means becoming part of the largest multi-unit group within the Kid to Kid and Uptown Cheapskate systems, providing company infrastructure support while maintaining a close-knit, collaborative work environment.

Key Responsibilities

  • Lead with a positive attitude and drive to achieve daily goals.
  • Manage and develop a team of over 10 employees and hold them accountable.
  • Take ownership of all store performance metrics, including sales, payroll, and schedules.
  • Analyze sales and purchase reports to identify opportunities and implement strategies for results.
  • Set a high standard for urgency, energy, and professionalism within the store.
  • Recruit, train, and mentor team members, providing continuous, real-time feedback.
  • Maintain exceptional standards for visual merchandising, store cleanliness, and organization.
  • Oversee buying operations, including inventory evaluation and pricing.
  • Ensure an exceptional customer experience and foster a strong service-focused culture.
  • Actively participate in daily operations alongside the team, demonstrating hands-on leadership.

Qualifications and Requirements

  • Minimum of 5-10 years of relevant experience required.
  • Previous retail experience is essential.
  • Previous leadership experience is strongly preferred.
  • Must be organized, dependable, and possess excellent communication skills.
  • Demonstrate a positive, solutions-oriented mindset.

Required Skills

  • Leadership
  • Teamwork
  • Communication
  • Organization
  • Dependability
  • Problem-solving
  • Retail Operations

Additional Information

Job Type: Full-time.

Location: Al-Sa'diyah, Makkah Al-Mukarramah, Saudi Arabia.

Potential benefits include: potential for a significant annual bonus based on sales growth (averaging over $10,000), a 30% employee discount, eligibility for a group health plan, a 401(k) plan with company match, 10 paid days off, and a clear path for career advancement within a growing organization.

breifcase5-10 years

locationMakkah

3 days ago
KSA Net Revenue Manager

KSA Net Revenue Manager

📣 Job AdNew

Haleon

Full-time

About the Role

Haleon is a purpose-driven consumer company focused on delivering everyday health to millions through its portfolio of trusted brands such as Sensodyne®, Panadol®, Advil®, Voltaren®, Theraflu®, Otrivin®, and Centrum®. The company operates with a performance-focused culture, blending human understanding with trusted science.

The KSA Net Revenue Manager is a strategic position within Haleon Saudi Arabia's Commercial Excellence function. This role is responsible for developing and implementing the Net Revenue Management (NRM) strategy across Mass Market, Pharmacy Channel, Digital Commerce, and emerging routes-to-market in the Kingdom. The primary objective is to maximize Net Sales, protect gross margin, and drive sustainable, profitable revenue growth for the Haleon KSA portfolio. This position requires a commercially astute individual with a deep understanding of the Saudi retail promotional landscape and experience building NRM capabilities within a multinational FMCG company. The role involves close collaboration with Sales, Marketing, Finance, Supply Chain, and Customer teams to translate market intelligence into pricing, promotion, trade investment, and assortment decisions that impact the P&L. The position reports to the Commercial Excellence Lead.

Key Responsibilities

  • Own and execute the end-to-end Net Revenue Management (NRM) agenda for Haleon KSA, covering pricing, pack-price architecture, mix, promotional effectiveness, and trade terms across all channels.
  • Lead KSA pricing and Pack-Price Architecture (PPA) initiatives, including annual price reviews, channel harmonization, value-based pricing corridors, and new product development (NPD) pricing, ensuring alignment with KSA retailer expectations and competitive benchmarks.
  • Develop a structured view of the KSA promotional landscape, informed by direct knowledge of retailer category team planning, supplier investment evaluation, and shopper value equation shaping, to enhance promotional ROI for Haleon.
  • Analyze channel and customer profitability, identify revenue leakage, and propose corrective actions related to mix, assortment rationalization, trade terms, and SKU portfolio to improve Net Sales and gross-to-net performance.
  • Monitor market dynamics, competitor pricing and promotions, consumer insights, and channel performance using data from Nielsen, IQVIA, EPOS, and internal sell-in data, providing actionable recommendations to the KSA Leadership Team and MEA ComEx.
  • Partner with Sales managers and the Head of Sales to translate insights into executable, channel-specific plans for Mass Market, Pharmacy, and Digital Commerce, including platform-level pricing and promotional architecture.
  • Contribute to budgeting and forecasting cycles, and track and govern NRM KPIs, including price realization, trade spend efficiency, promotional ROI, and gross-to-net ratio.

Qualifications and Requirements

  • A minimum of 5 years of experience in Net Revenue Management, Revenue Growth Management, Pricing, Customer Marketing, or Commercial Finance within a top-tier blue-chip FMCG multinational operating at scale in the KSA market.
  • Direct, hands-on experience engaging with the category and commercial teams of Saudi modern trade and pharmacy retailers, demonstrating a clear understanding of how these retailers structure promotional plans, price ladders, and trade investment negotiations.
  • A proven track record of delivering measurable net sales, margin, or gross-to-net improvement through disciplined pricing, promotional optimization, and trade spend reallocation specifically within the KSA market.
  • Cross-category exposure across multiple FMCG segments, bringing a broad external perspective and structured benchmarking rigor.
  • Demonstrated ability to influence senior commercial and finance stakeholders in a matrixed multinational environment.

Required Skills

  • Net Revenue Management (NRM) and Revenue Growth Management (RGM)
  • Pricing and Pack-Price Architecture (PPA)
  • Promotional effectiveness and Trade terms management
  • New Product Development (NPD) pricing
  • Promotional ROI analysis
  • Channel and customer profitability analysis
  • Assortment rationalization and SKU portfolio management
  • Market dynamics monitoring and competitor pricing and promotions analysis
  • Consumer insights and channel performance analysis
  • Data analysis using Nielsen, IQVIA, EPOS, and internal sell-in data
  • Advanced analytics and financial acumen
  • P&L analysis and financial modelling
  • Syndicated data interpretation
  • Proficiency in Excel and BI tools
  • Channel-specific planning and platform-level pricing/promotional architecture
  • Budgeting and forecasting
  • NRM KPIs tracking (price realization, trade spend efficiency, gross-to-net ratio)
  • Stakeholder management

Work Location and Details

This is a full-time position based in Jeddah, Makkah, Saudi Arabia. The role requires 5-10 years of relevant experience.

Haleon is committed to fostering an inclusive culture that values diverse backgrounds and perspectives. The company aims to be a place where all employees feel they truly belong. Information shared voluntarily during the application process will be kept confidential and used for legitimate business purposes, including inclusion and belonging programs, and will not influence employment decisions. Reasonable adjustments or accommodations can be requested during the application process by informing the recruiter.

breifcase5-10 years

locationMakkah

3 days ago
Sr. Merchandiser

Sr. Merchandiser

📣 Job AdNew

PepsiCo

Full-time

About the Role

PepsiCo is seeking a motivated and detail-oriented Sr. Merchandiser to join its sales team in Jiddah, Makkah, Saudi Arabia. This full-time position is integral to maximizing on-shelf presence and ensuring attractive product presentation to consumers, contributing to the company's strategic goals within the region. PepsiCo is a global leader in beverages and convenient foods, driven by a vision to be the Global Leader by Winning with PepsiCo Positive (pep+), fostering a dynamic, collaborative, and inclusive culture.

Key Responsibilities

  • Maximize on-shelf presence for PepsiCo products across all assigned outlets.
  • Adhere strictly to planograms for both on-shelf and off-shelf displays.
  • Conduct in-store sampling sessions and promotions as required.
  • Report any non-compliance with agreed arrangements to the pre-seller immediately.
  • Provide the pre-seller with the latest market information to identify selling opportunities.
  • Visit specific Out-of-Territory (OT) outlets according to the daily journey plan.
  • Merchandise SSFL products within OT stores in various access points, including shelves, stands, and floor displays.
  • Place Point of Sale (POS) material adjacent to SSFL displays where applicable.
  • Ensure all access points are merchandised according to approved planograms.
  • Rotate product using the First-In, First-Out (FIFO) method and remove sub-standard products.
  • Maintain a clean and fresh stock of SSF products on the shelf at all times.
  • Monitor and report competitive activities within the assigned territory.
  • Report any deviations from agreed terms with assigned OT customers/outlets.
  • Report daily activities of the prior day to your supervisor.
  • Participate in sampling and redemption campaigns when required.
  • Maintain appropriate personal appearance and professional behavior in line with the Frito Lay code of conduct.

Qualifications and Requirements

  • Possess a valid driving license.

Required Skills

  • Service-level oriented
  • Strong communication skills
  • Strong interpersonal skills

Work Location and Type

This is a full-time position based in Jiddah, Makkah, Saudi Arabia, with specific coverage in the cities of Jeddah and Makkah.

breifcase0-1 years

locationMakkah

3 days ago
Business Development Manager

Business Development Manager

📣 Job Ad

Allianz Trade in Middle East

Full-time
Join Allianz Trade in Middle East as a Business Development Manager!
Are you ready to take on the challenge of driving portfolio growth and developing strong relationships with brokers? At Allianz, we prioritize a flexible and inclusive environment that values both personal wellness and professional development.

Your Key Responsibilities:
  • Achieve targets for portfolio growth and quality.
  • Implement broker strategies aligned with marketing plans.
  • Develop existing brokers and acquire new ones as necessary.
  • Manage the full cycle of client interactions from data collection to policy issuance.
  • Identify opportunities for cross- and up-selling.
  • Ensure adherence to quality of service standards across the group.
  • Monitor and report on activities and outcomes.

Your Profile:
To excel in this role, you must possess:
  • Expert market knowledge with the ability to build a strong network within the industry.
  • Business acumen to generate and convert leads effectively.
  • Strong interpersonal skills to collaborate across departments and negotiate effectively.
  • Ability to liaise with various cultures and backgrounds, converting leads into sales.

Why Join Us?
Experience the benefits of remote working days each month and a commitment to wellness initiatives. We utilize AI-powered tools and encourage candidates familiar with best practices and potential risks of AI in the workplace to apply.

Allianz is dedicated to a fair hiring process and encourages applications from all candidates without bias. Join us in our mission to provide maximum support and foster a culture of collaboration and trust!

breifcase2-5 years

locationMakkah

14 days ago
Mgr-Reservations

Mgr-Reservations

📣 Job AdNew

Le Méridien Hotels & Resorts

Seasonal

About the Reservations Manager Role

Le Méridien Hotels & Resorts in Makkah, Saudi Arabia is seeking a Reservations Manager to lead its reservations team. This management position is responsible for identifying and pursuing sales opportunities, maximizing revenue, and ensuring customer loyalty through effective service delivery. The role requires a strong understanding of market dynamics and a proven ability to achieve revenue goals.

Key Responsibilities

  • Solicit and manage reservations sales-related opportunities to achieve personal and property revenue goals.
  • Actively up-sell each business opportunity to maximize revenue.
  • Achieve personal and team-related revenue goals.
  • Drive customer loyalty by delivering service excellence throughout each customer experience.
  • Provide service to customers to grow share of the account on behalf of the company.
  • Identify new reservations sales business to achieve personal and property revenue goals.
  • Understand the overall market, including competitors’ strengths and weaknesses, economic trends, supply and demand, and strategize accordingly.
  • Close the best opportunities for the property based on market conditions and property needs.
  • Monitor same-day selling procedures to maximize room revenue and control property occupancy.
  • Gain understanding of the property’s primary target customer and service expectations; serve the customer by understanding their business and offering better business solutions.
  • Respond to incoming reservations sales opportunities for the property that are outside of standard parameters.
  • Utilize negotiating skills and creative selling abilities to close business and negotiate contracts.
  • Effectively use sales resources and administrative/support staff.
  • Assist in monitoring group reservation forecast data.
  • Coordinate with sales and Convention Services to process rooming lists and reservation cards.
  • Execute and support the operational aspects of business booked, including generating proposals and writing contracts.
  • Assist with monitoring the accuracy of reservation sales orders within tracking systems.
  • Track no-show reservations and process charges as needed.
  • Check daily arrivals to ensure all necessary billing instructions are applied to reservations.
  • Manage the waitlist and prioritize order of waitlist contacts.
  • Prepare work and maintenance orders.
  • Support customer loyalty and property’s brand standards by delivering service excellence.
  • Provide excellent customer service consistent with the daily service basics of the brand.
  • Execute exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.
  • Set a positive example for guest relations.
  • Serve the customer by understanding their needs and recommending appropriate features and services, building relationships and loyalty.
  • Handle guest complaints and disputes following instant pacification procedures.
  • Monitor reservations sales agents during phone calls.
  • Develop, implement, and maintain a departmental orientation program for new hires.
  • Utilize all available on-the-job training tools for employees.
  • Create monthly labor scheduling for the team.
  • Utilize applicable intranet for resources and information.
  • Create contracts as required.

Qualifications and Requirements

  • High school diploma or GED; no work experience required.
  • OR
  • A 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or a related major, coupled with 2 years of experience in sales and marketing, guest services, front desk, or a related professional area.

Required Skills

  • Reservations Sales
  • Customer Loyalty
  • Revenue Goal Achievement
  • Negotiating Skills
  • Customer Service Excellence
  • Human Resource Management

Work Environment and Additional Information

This is a full-time, contract position located in Makkah, Saudi Arabia. The role requires 2-5 years of experience. Le Méridien Hotels & Resorts, part of Marriott International, is committed to being an equal opportunity employer, fostering an environment where diverse backgrounds are valued and celebrated. The company is dedicated to non-discrimination on any protected basis.

breifcase2-5 years

locationMakkah

3 days ago
Operations Officer

Operations Officer

📣 Job Ad

DARCO

Full-time
Join Our Team as an Operations Officer!
At DARCO, we are seeking a highly organized and detail-oriented Operations Officer Collections to join our Operations team. This critical role is responsible for managing and overseeing daily operations related to sales collections, ensuring that all sales and administrative processes are executed efficiently and accurately. As an Operations Officer, you will coordinate closely with the Sales, Marketing, and Finance teams to ensure smooth operations and achieve business objectives.

Key Responsibilities:
  • Manage and oversee daily operational transactions in accordance with company policies and procedures.
  • Accurately input and update sales transactions within the designated systems (installment sales system).
  • Coordinate closely with the Sales team to track deal progress and address any delays or issues.
  • Review all sales-related documents and real estate unit documentation to ensure completeness and accuracy.
  • Prepare and generate periodic reports related to operations and collections.
  • Execute real estate transaction procedures as directed by management.
  • Ensure compliance with internal policies, procedures, and collection guidelines.
  • Support continuous improvement of operational efficiency and recommend process enhancements.

Requirements:
  • Bachelor’s degree in Accounting or a related field.
  • 3 to 5 years of experience in operations, collections, or a related field.

Skills:
  • Advanced proficiency in computer applications and operational systems.
  • Strong understanding of financial processes and collection procedures.
  • Excellent communication and coordination skills across departments.
  • Strong analytical thinking and problem-solving abilities.
  • Effective time management, organization skills, and ability to work under pressure.
  • Good command of the English language.
  • Basic knowledge of sales and marketing principles.

breifcase2-5 years

locationMakkah

24 days ago
Broker Relationship Senior Manager

Broker Relationship Senior Manager

📣 Job AdNew

Al Etihad Cooperative Insurance Co

Full-time

About the Role

Al Etihad Cooperative Insurance Company, a public joint-stock company in Saudi Arabia and an extension of United Insurance Company (established 1983 in Bahrain), is seeking a Broker Relationship Senior Manager. The company is listed on the Saudi Stock Exchange (Tadawul) under symbol 8170 and is licensed for all types of insurance, including general, medical, motor, and protection & savings. With a network of offices across the Kingdom, Al Etihad Cooperative Insurance Company is committed to providing a high level of service.

This position is integral to driving the growth of the bancassurance business by developing and managing strategic relationships with banking partners. The role involves coordinating with bank stakeholders, promoting insurance products, and supporting sales strategies to enhance business growth and client satisfaction.

Key Responsibilities

  • Build and manage strategic relationships with banking partners to support bancassurance business growth.
  • Coordinate with bank stakeholders and branch teams to promote insurance products and services.
  • Support the execution of bancassurance sales strategies and partnership development initiatives.
  • Monitor sales performance, portfolio growth, and business pipeline across assigned banking channels.
  • Conduct product presentations, engagement sessions, and training activities for bank teams as needed.
  • Collaborate with internal departments to ensure smooth policy issuance and after-sales service delivery.
  • Identify opportunities for cross-selling and increased insurance penetration within banking channels.
  • Maintain effective communication with banking partners to enhance service quality and client satisfaction.
  • Prepare business performance reports and partnership updates for management review.
  • Ensure compliance with company policies, banking agreements, and regulatory requirements.

Qualifications and Requirements

  • A Bachelor's degree in insurance, Business Administration, Finance, Marketing, or a related field.
  • A minimum of 2 years of experience in bancassurance, insurance, or with brokers.
  • Good understanding of bancassurance operations, partnership management, and sales processes.
  • Knowledge of insurance products and customer relationship management practices.
  • Proficiency in Microsoft Office applications and business reporting tools.
  • Good verbal and written communication skills in both Arabic and English.

Required Skills

  • Bancassurance
  • Insurance
  • Brokers
  • Partnership Management
  • Sales Processes
  • Insurance Products
  • Customer Relationship Management
  • Communication
  • Presentation Skills
  • Relationship-building
  • Business Growth Initiatives
  • Microsoft Office Applications
  • Business Reporting Tools

Work Environment and Details

This is a full-time position based in Jeddah, Makkah. The role requires 2-5 years of experience. The company operates across the Kingdom of Saudi Arabia.

breifcase2-5 years

locationMakkah

about 2 hours ago
Customer Experience Specialist

Customer Experience Specialist

📣 Job AdNew

Sanofi

Full-time

About the Role

Sanofi is seeking a Customer Experience Specialist to join its General Medicines team. This full-time position, based in Saudi Arabia, will focus on enhancing customer satisfaction and sales performance within the pharmaceutical sector. The role involves ensuring compliance and identifying strategies to improve the customer journey.

As part of Sanofi's commitment to advancing healthcare delivery for chronic and specialty conditions, this role contributes to outcomes in areas such as diabetes, transplant, and immunology. The position is within an R&D-driven, AI-powered biopharma company focused on scientific innovation to improve lives.

Key Responsibilities

  • Execute the Customer Journey & Experience strategy within the assigned area to ensure alignment with business unit objectives and deliver exceptional customer experiences.
  • Act as the primary point of contact for product information and brand messaging, engaging healthcare professionals through both physical and virtual meetings across multiple channels.
  • Develop dynamic customer profiles and segmentation based on digital habits and preferences, coordinating with Customer Support Leaders to create tailored engagement plans for key prescribers.
  • Orchestrate hybrid and omnichannel campaigns, utilizing digital tools to enhance customer engagement and achieve sales targets.
  • Implement and monitor individual customer journeys in collaboration with cross-functional teams, Centers of Excellence, and headquarters to drive continuous improvement.
  • Maintain territory coverage plans and ensure customer information systems are up to date in compliance with Sanofi procedures.
  • Support knowledge transfer to new team members regarding product knowledge, medical information, and territory management.

Qualifications and Requirements

  • A Bachelor's degree in Pharmacy is required.
  • Proven experience in customer-facing roles within pharmaceutical or healthcare settings, demonstrating the ability to drive sales performance and customer satisfaction.
  • Experience within the Saudi Arabian job market is essential.
  • 5-10 years of relevant experience is required.

Required Skills

  • Expertise in Customer Journey & Experience strategy, product information, and brand messaging.
  • Proficiency in building customer profiles, segmentation, understanding digital habits and preferences, and developing engagement plans.
  • Experience with hybrid and omnichannel campaigns and leveraging digital tools to enhance customer engagement and achieve sales targets.
  • Ability to implement and monitor customer journeys in collaboration with cross-functional teams.
  • Skills in maintaining territory coverage plans and customer information systems.
  • Strong product knowledge and medical information capabilities.
  • Proficiency in territory management.
  • Advanced digital and analytical capabilities, with the ability to translate data insights into actionable strategies.
  • Experience with CRM systems and digital engagement platforms.
  • Exceptional influencing and communication skills.
  • Strong teamwork and an agile mindset.
  • Demonstrated learning agility and growth orientation.

Work Location and Environment

This is a full-time position. The primary work location is Jiddah, Makkah, Saudi Arabia, with potential travel or coverage across Jeddah, Makkah, and Riyadh. Sanofi fosters a collaborative culture and offers opportunities for career development across functions and regions, supporting personal and professional well-being through inclusive, flexible workplaces. The company champions diversity, equity, and inclusion.

breifcase5-10 years

locationMakkah

3 days ago
Assistant Manager, Medical Representation (Jeddah)

Assistant Manager, Medical Representation (Jeddah)

📣 Job AdNew

Nestlé

Full-time

About the Role

Nestlé is seeking a motivated and detail-oriented Assistant Manager, Medical Representation to join their team in Jeddah, Saudi Arabia. This full-time role is crucial in ethically detailing Nestlé Infant Nutrition products to medical and paramedical professionals. The primary objective is to communicate accurate information regarding product features, benefits, and appropriate use when breastfeeding is not possible or chosen, strictly adhering to WHO guidelines, Nestlé's internal policies, and local country codes.

The Assistant Manager will act as a key point of contact, providing reliable information on infant nutrition and feeding practices, thereby becoming a trusted advisor to healthcare professionals within their assigned territory. This position requires a strong commitment to ethical practices and a deep understanding of infant nutrition principles.

Key Responsibilities

  • Promote Nestlé's core belief that breastfeeding is best for babies and is recommended over all other feeding alternatives for infants.
  • Provide accurate and reliable information on infant nutrition and feeding practices to medical and paramedical contacts, aligning with current detailing objectives and materials, and serving as a reference advisor on these topics.
  • Participate in the organization and execution of scientific meetings for medical and paramedical professionals focused on Product Knowledge, Nutrition, or related subjects, including sponsorship meetings and guest lecturer invitations.
  • Identify and maintain comprehensive information on all contacts within the assigned territory, including classification based on interest and importance, and ensure regular completion of call cards.
  • Monitor and report competitor activities to the Medical Field Manager, including new product launches, communication strategies, and other relevant market intelligence.
  • Maintain proper records and registers of all correspondence and actions undertaken in daily activities.
  • Ensure strict adherence and compliance with the WHO International Code of Marketing of Breast-Milk Substitutes, Nestlé Instructions, and local country codes in all professional activities.
  • Comply with Nestlé's stringent requirements, which prohibit seeking contact with or providing advice to pregnant women or mothers of infants and young children regarding Infant Formula in a professional capacity.

Qualifications and Requirements

  • Must be a resident of Jeddah city.
  • Must possess a car and a valid driver's license.
  • Strong background in Clinical Dietetics, Nutrition, Biochemistry, or a related Science field.
  • Excellent communication skills in both English and Arabic.

Skills and Experience

  • Clinical Dietetics
  • Nutrition
  • Biochemistry
  • Science
  • Communication (English & Arabic)
  • Previous experience in the Nutrition Field is considered a plus.

Work Location and Type

This is a full-time position based in Jeddah, Makkah, Saudi Arabia. The role requires 0-1 years of experience.

breifcase0-1 years

locationMakkah

3 days ago
Commercial Director, MENA

Commercial Director, MENA

📣 Job AdNew

SERB Pharmaceuticals

Full-time

About the Role

SERB Pharmaceuticals, a global specialty pharmaceutical company focused on rare and urgent conditions, is seeking a Commercial Director for the MENA region. The company provides essential medicines for rare diseases, emergency care, and medical countermeasures across over 100 countries. This role will be responsible for leading the commercial performance and launch execution of newly registered MA products in the Gulf and Levant. The position requires senior commercial leadership to ensure strong execution through distributors and field teams, and close collaboration with Marketing, Medical Affairs, Regulatory Affairs, Quality Assurance, and Supply Chain to ensure compliant, high-quality operations in key hospital and tender-driven markets.

The Commercial Director, MENA will be home-based in Riyadh, Saudi Arabia, with an expected travel commitment of approximately 60% across the GCC. This role is integral to driving SERB's growth and its mission to make life-saving medicines accessible to patients.

Key Responsibilities

  • Define and execute commercial strategies for the GCC and Levant regions, aligning with MEA strategic priorities and global brand objectives.
  • Oversee regional revenue delivery, sales performance, and profitability for all newly registered MA products.
  • Lead the annual Business Plan (BP) development, target setting, and rolling forecast processes for the region.
  • Provide market intelligence to the MEA GM and Global teams to inform long-term portfolio planning and launch sequencing.
  • Build, lead, and coach a team of Key Account Managers (KAMs), establishing competency frameworks, performance KPIs, and succession plans in line with SERB HR policies.
  • Conduct structured field coaching and ensure consistent execution of the SERB Sales Excellence framework.
  • Undertake regular field visits to support KAMs, engage customers, and assess execution quality.
  • Support organizational readiness for future portfolio expansion, including recruitment planning and capability development.
  • Collaborate with Marketing to localize global brand plans, ensure flawless field execution, and provide continuous market insights.
  • Partner with the MSL team to ensure an aligned scientific engagement strategy, KOL mapping, and pre-launch educational activities.
  • Support RA, QA, and Supply Chain in ensuring compliant product flow, timely MA renewals, and successful launch readiness.
  • Ensure full tender readiness, including pricing strategy, product registration status, and competitor mapping.
  • Govern commercial contracts, pricing structures, and inventory management across Oman, UAE, Qatar, Bahrain, Kuwait, Jordan, Lebanon, and KSA.
  • Oversee market access initiatives, ensuring tender preparedness, pricing consistency, and compliant submissions.
  • Identify gaps in hospital formulary access and coordinate actions with tender and MA teams to secure optimal product availability.
  • Maintain relationships with national procurement bodies (NUPCO, MOH, GHC, NHRA, DoH, DHA) through coordinated distributor engagement.
  • Ensure strict adherence to SERB compliance and promotional codes across all field activities.
  • Lead commercial risk assessments and implement corrective action plans.
  • Provide monthly performance dashboards, business reviews, competitive intelligence, and strategic recommendations to MEA leadership.
  • Represent SERB in major industry events, regional congresses, and key stakeholder meetings.
  • Strengthen relationships with hospital commercial stakeholders, pharmacy directors, procurement leads, and supply chain managers.

Qualifications and Requirements

  • Bachelor's degree in Pharmacy, Life Sciences, or Business; an MBA is an advantage.
  • A minimum of 10 years of pharmaceutical commercial experience across KSA and the GCC.
  • At least 3-5 years in a senior sales management role, leading KAMs and distributors.
  • Proven track record in launching newly registered MA products and growing hospital/tender-driven portfolios.
  • Strong experience in forecasting, tender processes, and business planning.
  • Demonstrated ability to work cross-functionally with Marketing, MSLs, Regulatory, Quality, and Supply Chain.
  • Willingness and ability to travel approximately 50% of the time across the region.

Required Skills

  • Commercial Strategy Development and Execution
  • Launch Execution and Management
  • Sales Performance Management
  • Team Leadership and Development
  • Business Plan Development and Forecasting
  • Market Intelligence Gathering and Analysis
  • Field Coaching and Sales Excellence
  • Cross-functional Collaboration
  • Brand Plan Localization
  • Scientific Engagement Strategy
  • Tender Management and Pricing Strategy
  • Market Access Initiatives
  • Stakeholder Relationship Management
  • Compliance and Risk Assessment
  • Performance Reporting and Business Reviews
  • Negotiation and Strategic Account Management
  • Demand Planning and Data-driven Decision-making
  • Problem-solving, Agility, and Resilience

Work Environment and Location

This is a full-time, home-based position located in Riyadh, Saudi Arabia. The role requires approximately 60% travel across the GCC region. Supported cities in KSA include Riyadh, Jeddah, Dammam, Al Khobar, Makkah, Medina, Tabuk, Abha, Yanbu, Al Jubail, Najran, Hail, Jazan, Taif, and Al-Ahsa.

breifcase+10 years

locationMakkah

about 2 hours ago