Jobs in Tabuk

More than 119 Jobs in Tabuk. Explore detailed job descriptions, salaries, and locations. Apply and get hired today!


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Retail Supervisor

Retail Supervisor

📣 Job AdNew

Jayasom Wellness Resort Amaala

Full-time

About the Role

Jayasom Wellness Resort Amaala, an exclusive retreat scheduled to open in 2025 within the Triple Bay, AMAALA development by Red Sea Global (RSG), is seeking a dedicated Retail Supervisor. This full-time position offers the opportunity to join a forward-thinking team focused on deep healing, conscious living, and meaningful connection through holistic health and integrative medicine. The Retail Supervisor will be instrumental in creating a welcoming and well-stocked retail environment, ensuring a seamless guest experience, and embodying the resort's culture of wellness and sustainability.

Key Responsibilities

  • Welcome and greet guests to the retail areas, ensuring the space is inviting and adequately stocked.
  • Provide administrative support to retail operations to ensure a smooth guest experience.
  • Assist in sourcing new retail suppliers and items that align with the resort's concepts of sustainability and Health and Wellness.
  • Deliver effective service to all guests, ensuring all charges are accurate.
  • Manage stock takes and inventory reporting processes.
  • Handle the wrapping and shipping of purchased items.
  • Maintain a clean and organized work environment, upholding hygiene and safety standards.
  • Act as an ambassador for the company's wellness and sustainability culture, leading by example.
  • Ensure retail areas are consistently clean, neat, and stocked to welcome guests.
  • Assist guests in selecting suitable products for their needs and create a positive shopping experience.
  • Develop professional relationships with guests and suppliers to foster trust and loyalty.
  • Provide caring and professional assistance to all visitors to the retail areas.
  • Drive sales through effective utilization of the retail space and meet sales goals.
  • Manage accurate pricing and stock control of all retail items and handle promotional materials.
  • Learn and apply new procedures and services as introduced.
  • Monitor guest feedback, address requests and complaints promptly, and take appropriate action.
  • Ensure billing procedures are strictly followed and all charges are accurate.
  • Maintain impartiality and ensure offerings meet and exceed guest expectations.
  • Protect and promote guest confidentiality, privacy, and dignity.
  • Maintain a comprehensive understanding of all resort wellness services and products.
  • Stay informed about resort services and provide suggestions for improvement.
  • Apply sustainable options for gift wrapping and packaging.
  • Stay updated with local and international trends to ensure services remain innovative and relevant.
  • Continuously challenge resort services and programs, making recommendations for enhancement.
  • Ensure compliance with all health and safety legislation.
  • Support operations and assist other team members as needed.
  • Maintain effective communication with all resort departments to ensure outstanding service.
  • Develop and maintain effective relationships with colleagues, clients, and the corporate office.
  • Promote a friendly, dynamic, and collaborative work environment.
  • Possess a complete understanding of your role, responsibilities, and company expectations.
  • Adhere to all company policies and procedures, employee guidelines, and service standards.
  • Educate resort employees on available retail products.
  • Deliver and participate in required meetings, and facilitate seminars and training.
  • Proactively participate in people relations and community relations activities.
  • Work towards exceeding the company's business targets.
  • Approach every project with a positive and resourceful attitude.
  • Carry out any other reasonable duties and responsibilities as assigned.

Qualifications and Requirements

  • A Bachelor's Degree or a High School Degree is required.
  • Previous experience in a similar retail supervisory role is essential.
  • A demonstrated track record in sales and negotiation is required.
  • Knowledge of spa and beauty products is necessary.
  • Familiarity with lifestyle items is expected.
  • Understanding of local luxury brands is beneficial.
  • Knowledge of local sustainable brands is advantageous.
  • Familiarity with food items is required.
  • Understanding of healthy eating principles is necessary.
  • Fluency in English is required.
  • Fluency in Arabic is an advantage.
  • Proficiency in an additional language is a plus.

Required Skills

  • Exceptional guest service skills.
  • Strong communication abilities, both verbal and written.
  • Proven teamwork and collaboration capabilities.
  • Demonstrated creativity and resourcefulness in problem-solving.
  • Commitment to self-development and continuous learning.
  • Empowerment and the ability to take initiative.
  • Dependability and a strong sense of ownership.
  • Excellent IT skills.
  • Proficient numerical skills for inventory and sales tracking.
  • Strong organizational skills.
  • Commercial awareness and understanding of retail dynamics.
  • Enthusiasm for the wellness industry.
  • Resourcefulness in managing tasks and challenges.
  • Confidence in interacting with guests and colleagues.
  • Flexibility and adaptability to changing needs.
  • An ethical and trustworthy approach to all dealings.
  • A friendly, approachable, and compassionate demeanor.

Work Environment and Experience

This is a full-time position located in Tabuk, Saudi Arabia, within the Tabuk region. The role requires 2-5 years of experience in a similar retail supervisory capacity. Jayasom Wellness Resort Amaala is committed to purpose-driven hospitality and offers an environment focused on wellness and sustainability.

breifcase2-5 years

locationTabuk

about 5 hours ago
Laundry Valet - Raffles The Red Sea

Laundry Valet - Raffles The Red Sea

📣 Job AdNew

Raffles Hotels & Resorts

Full-time

About the Role

Raffles Hotels & Resorts is seeking a dedicated Laundry Valet to join the pre-opening team at Raffles The Red Sea. This new luxury resort is part of Saudi Arabia's Red Sea Project and aims to deliver the refined elegance and timeless luxury synonymous with the Raffles brand. Raffles The Red Sea will feature 361 rooms, 11 dining concepts, and a spa, set within the natural beauty of the Red Sea and its mangroves. The Laundry Valet will be responsible for the meticulous handling of guest laundry and dry-cleaning services, ensuring the highest standards of cleanliness, presentation, and guest satisfaction. This role requires a keen eye for detail, a proactive approach, and a commitment to providing gracious and personalized service.

Key Responsibilities

  • Professionally and punctually collect and deliver all guest laundry and dry-cleaning items.
  • Accurately count and verify all collected items against the provided laundry list, ensuring guest names, room numbers, and item counts are precisely recorded to prevent discrepancies.
  • Conduct thorough inspections of garments for any pre-existing damage or stains, and meticulously check pockets for any forgotten items such as jewelry or cash, reporting any findings to a supervisor immediately before processing.
  • Strictly adhere to all Raffles and LQA (Leading Quality Assurance) standards throughout the pick-up and delivery process.
  • Ensure specific guest instructions, such as folding trousers, applying light starch, or folding shirts, are executed perfectly.
  • Accurately record guest and staff laundry charges and assist in the timely tracking of staff uniforms.
  • Perform general valet services as required, including the delivery of fresh linen and assisting with inventory counts.

Qualifications and Requirements

  • A minimum of 2 years of experience in a similar capacity within a luxury hotel environment is required.
  • Must possess a good command of English, including reading, writing, and oral proficiency, to professionally handle guest inquiries and requests.
  • Must maintain impeccable grooming and hygiene standards at all times and present a professional appearance.
  • Demonstrate a high level of attention to detail in all tasks.
  • Possess strong interpersonal skills to effectively interact with guests and colleagues.
  • Exhibit a "guest-focused" mindset, prioritizing guest satisfaction in all interactions.
  • Experience in project coordination, scheduling, and document control during pre-opening stages is essential.
  • Prior experience in a pre-opening hotel environment is a mandatory requirement.
  • Adopt a proactive and anticipatory approach to work, demonstrating a strong sense of ownership and accountability.
  • Maintain impeccable grooming and personal presentation aligned with luxury hospitality standards.

Required Skills

  • Exceptional communication skills, both written and verbal, to ensure clear and professional guest interactions.

Work Environment and Details

This is a full-time position. The role requires an understanding of ultra-luxury guest expectations and brand alignment. The Laundry Valet will be based in Umluj, Tabuk, Saudi Arabia. The required experience for this role is 2-5 years.

breifcase2-5 years

locationTabuk

about 5 hours ago
Kids Club Assistant Manager - Raffles the Red Sea

Kids Club Assistant Manager - Raffles the Red Sea

📣 Job AdNew

Raffles Hotels & Resorts

Full-time

About the Role

Raffles Hotels & Resorts is seeking a dedicated Kids Club Assistant Manager to join the pre-opening team at Raffles the Red Sea. This new luxury resort is located in Umluj, Tabuk, as part of Saudi Arabia's Red Sea Project. The role is essential for delivering an exceptional family experience, ensuring a safe, engaging, and memorable environment for children. Raffles the Red Sea aims to provide refined elegance and timeless luxury, combining Raffles' service standards with the natural beauty and sustainability principles of Red Sea Global.

As the Kids Club Assistant Manager, you will contribute to the operational leadership and team management of the Kids Club. This involves assisting in the oversight of daily functions, supervising staff, developing creative programs, and maintaining high standards of guest engagement and safety. The position requires a proactive service approach that aligns with the expectations of Raffles guests in an ultra-luxury setting.

Key Responsibilities

  • Assist in overseeing daily Kids Club operations, including facility maintenance, equipment sanitation, and ensuring all areas are orderly and safe.
  • Supervise Kids Club Attendants, conducting regular training sessions to enhance their skills and ensure adherence to child protection and luxury service standards.
  • Design and implement age-appropriate, engaging programs such as shell painting, scavenger hunts, kids' yoga, and nature-themed activities inspired by the Red Sea environment.
  • Welcome families, address inquiries and concerns with discretion, and manage special requests to ensure a seamless family experience.
  • Enforce strict sign-in/sign-out procedures and maintain detailed records of attendance, incidents, and emergency contacts.
  • Manage inventory for toys and supplies, coordinate with departments like Housekeeping and Engineering, and assist with staff scheduling and performance appraisals.

Qualifications and Requirements

  • A degree or certification in Early Childhood Education, Recreation Management, or a related field.
  • A minimum of 3 years in childcare or hospitality, with at least 1 year in a supervisory role.
  • Current CPR and First Aid certifications are mandatory.
  • Impeccable grooming and personal presentation aligned with luxury standards.
  • An anticipatory service approach and a strong sense of ownership and accountability.
  • Experience in project coordination, scheduling, and document control during pre-opening stages is highly valued.
  • Pre-opening experience is a requirement for this role.

Required Skills

  • Child Protection
  • Luxury Service Standards
  • Guest Engagement
  • Inventory Management
  • Staff Scheduling
  • Performance Appraisals
  • Project Coordination
  • Document Control

Work Environment and Location

This is a full-time position based in Umluj, Tabuk, Saudi Arabia. Fluency in English is required. Proficiency in additional languages such as Arabic or Russian is highly valued. An understanding of ultra-luxury guest expectations and brand alignment is essential for success in this role.

breifcase2-5 years

locationTabuk

about 5 hours ago
Butler coordinator - Raffles The Red Sea

Butler coordinator - Raffles The Red Sea

📣 Job AdNew

Raffles Hotels & Resorts

Full-time

About the Role

Raffles Hotels & Resorts is seeking a Butler Coordinator for the pre-opening team at Raffles The Red Sea. This new luxury resort is part of Saudi Arabia's Red Sea Project, located in Umluj, Tabuk. The Butler Coordinator will serve as the central point of communication for the butler services department, ensuring the seamless operation and coordination of guest experiences to maintain Raffles' standards of elegance and luxury.

This role is central to pre-arrival preparations, inter-departmental coordination, and operational management, aiming to ensure every guest interaction is graceful and welcoming. The position requires a proactive individual with a strong attention to detail and a commitment to service excellence, aligning with the brand's core values.

Key Responsibilities

  • Act as the central communication hub for butler services, coordinating daily operations and following up on guest activities for flawless service delivery.
  • Review arrival lists and guest profiles at least seven days in advance to anticipate preferences and special requirements.
  • Track and monitor service requests from other departments, such as Housekeeping and Food & Beverage, ensuring they meet established timelines and standards.
  • Manage departmental workflow, including monitoring message boxes for task completion and ensuring butlers follow through on scheduled guest rituals.
  • Update guest history databases with personal information, practices, and preferences to personalize future stays.
  • Assist the Head Butler with administrative tasks, including inventory control for butler supplies and preparing operational reports.

Qualifications and Requirements

  • A minimum of 2 to 3 years of experience in luxury hospitality, specifically within Front Office, Concierge, or Butler services.
  • Proven experience in project coordination, scheduling, and document control, particularly during the pre-opening stages of a luxury property.
  • Experience in the pre-opening phases of a hotel is a mandatory requirement.
  • A proactive and anticipatory approach to guest service and operational management.
  • A strong sense of ownership and accountability for all assigned tasks and departmental functions.
  • Impeccable grooming and personal presentation aligned with the highest luxury hospitality standards.

Required Skills

  • Proficiency in Opera Property Management System (PMS) and Microsoft Office Suite for task coordination and data management.
  • Exceptional eye for detail, ensuring accuracy and precision in all aspects of service.
  • Ability to work effectively under pressure with minimal supervision, maintaining composure and efficiency.
  • Strong organizational and time management skills to effectively manage multiple tasks and priorities.
  • Excellent interpersonal and communication skills, embodying the Raffles brand personality: Charming, Graceful, Thoughtful, and Welcoming.
  • A deep understanding of ultra-luxury guest expectations and brand alignment.
  • Adherence to the "Top 5 Service Excellence" standards: Look at me, Smile at me, Talk to me, Listen to me, and Thank me.
  • Full awareness of LQA (Leading Quality Assurance) and Forbes Travel Guide standards.

Location and Project Context

This is a full-time position based in Umluj, Tabuk, Saudi Arabia. The role is part of the development of Raffles The Red Sea, a key component of the Red Sea Project. This ambitious project aims to provide visitors with access to two nature-focused resorts featuring 361 rooms, 11 distinct dining concepts, and a luxurious spa.

breifcase2-5 years

locationTabuk

about 5 hours ago
Contracts Administrator

Contracts Administrator

📣 Job AdNew

Parsons Corporation

Full-time

About the Role

Parsons Corporation is seeking a Contracts Administrator to join its project management team in Tabuk, Saudi Arabia. This role is integral to the comprehensive administration of prime contracts, subcontracts, and joint venture agreements from initiation through to closeout, particularly for mega-infrastructure or major construction programs. The Contracts Administrator will act as the primary liaison between project management, legal, procurement, and clients, ensuring strict adherence to contractual obligations, effective risk mitigation, and successful management of changes, claims, and disputes under Saudi Arabian procurement laws and international contract standards, such as FIDIC.

Key Responsibilities

  • Manage the day-to-day administration of prime contracts and subcontracts, ensuring all project activities strictly adhere to contractual terms, corporate policies, and KSA statutory requirements.
  • Oversee the variation order (VO) process, including the identification, evaluation, negotiation, and processing of contract changes, extensions of time (EoT), and amendments, ensuring proper documentation and authorization.
  • Proactively identify potential contractual risks and areas of dispute, review, analyze, and defend or substantiate contractual claims, and prepare robust position papers for dispute resolution processes.
  • Support procurement and tendering activities by assisting in the preparation of Request for Proposal (RFP) packages, pre-qualification of bidders, evaluation of commercial proposals, and negotiation of contract terms for new awards or subcontracts.
  • Collaborate with Project Controls and Quantity Surveyors to review and approve progress billings, invoices, payment certificates, and the release of retention funds.
  • Manage the formal closeout process for all contracts, ensuring the settlement of final accounts, release of performance bonds, and handover of required warranties and documentation.
  • Serve as the focal point for contractual correspondence with the Client, Joint Venture partners, Subcontractors, and internal legal teams.

Qualifications and Requirements

  • A minimum of 10 years of direct experience in contract administration, commercial management, or construction law, specifically on large-scale infrastructure, mega-projects, or urban development programs.
  • Proven track record of working within Saudi Arabia (KSA) is essential.
  • Familiarity with the unique operational and logistics environment of the Tabuk region or major regional gigaprojects is highly advantageous.
  • A Bachelor’s degree in Quantity Surveying, Civil Engineering, Construction Management, Business Administration, or Law from an accredited institution.
  • Deep knowledge of FIDIC suites of contracts and KSA Government Procurement Laws.

Required Skills

  • Contract Administration
  • Commercial Management
  • Construction Law
  • FIDIC
  • KSA Government Procurement Laws
  • Negotiation and Influence
  • Analytical Thinking and Interpretation of Complex Documents
  • Report Writing
  • Proficiency in contract management systems such as Primavera Contract Management, Unifier, or SAP.
  • Fluent English (written and spoken) with excellent report-writing skills.
  • Proficiency in Arabic is a significant asset.

Additional Information

This is a full-time position based in Tabuk, Saudi Arabia. Professional certification such as MRICS (Royal Institution of Chartered Surveyors), CCM (Certified Construction Manager), or equivalents is highly preferred.

breifcase+10 years

locationTabuk

about 5 hours ago
Kids Club Supervisor - Raffles The Red Sea

Kids Club Supervisor - Raffles The Red Sea

📣 Job AdNew

Raffles Hotels & Resorts

Full-time

About the Role

Raffles & Fairmont The Red Sea, a new development within Saudi Arabia's Red Sea Project, is seeking a Kids Club Supervisor. This role is based in Umluj, Tabuk, and is key to delivering guest experiences that align with Raffles' standards and the sustainability focus of Red Sea Global. The Kids Club Supervisor will manage daily operations to ensure a safe, engaging, and enriching environment for children.

This is a full-time position within a luxury resort setting, contributing to the pre-opening phase of Raffles The Red Sea. The ideal candidate will have a strong interest in child development, excellent guest service skills, and a proactive leadership approach in a high-end hospitality environment.

Key Responsibilities

  • Oversee the daily operations of the Kids Club, ensuring the facility is maintained in a clean and orderly condition, with all play equipment sanitized weekly.
  • Supervise, train, and motivate Kids Club Attendants, ensuring their attendance at required training and adherence to child supervision protocols.
  • Assist in the design and implementation of age-appropriate recreational and educational programs that reflect local culture and brand creativity.
  • Enforce strict check-in/out procedures for children, maintain accurate attendance records, and promptly report any identified hazards or injuries to the Kids Club Manager.
  • Engage with children and parents in a professional manner, addressing special requests, dietary restrictions, and concerns proactively.
  • Manage inventory for toys and supplies, complete daily administrative paperwork, and meet monthly report deadlines.

Qualifications and Requirements

  • A minimum of 2-3 years of experience in a supervisory role within a luxury hotel or resort kids club.
  • Pre-opening experience is highly preferred for this role.
  • A Bachelor's degree in Early Childhood Education, Recreation Management, or a related field such as Hospitality or Tourism.
  • Current CPR/AED and First Aid certifications are mandatory.
  • Impeccable grooming and personal presentation aligned with luxury standards.
  • High emotional intelligence.
  • Fluency in English is required; proficiency in additional languages such as Arabic or Russian is advantageous.
  • Understanding of ultra-luxury guest expectations and brand alignment.
  • Experience in project coordination, scheduling, and document control during pre-opening stages is essential.

Required Skills

  • Child Supervision
  • Guest Engagement
  • Inventory Management
  • Team Leadership
  • Training
  • Activity Programming
  • Safety & Security Protocols
  • Administrative Support
  • Project Coordination
  • Scheduling
  • Document Control

Work Location and Environment

This is a full-time position based in Umluj, Tabuk, Saudi Arabia. The role requires a proactive and anticipatory approach with a strong sense of ownership and accountability. Experience in pre-opening phases is a mandatory requirement for this role.

breifcase2-5 years

locationTabuk

about 5 hours ago
Commis Chef - Fairmont The Red Sea

Commis Chef - Fairmont The Red Sea

📣 Job AdNew

Fairmont Hotels & Resorts

Full-time

About the Role

Fairmont Hotels & Resorts is seeking a Commis Chef to join the culinary team at Raffles & Fairmont The Red Sea, located in Umluj, Tabuk, Saudi Arabia. This role supports the delivery of 5-star culinary experiences within a nature-focused resort as part of the Red Sea Project. The Commis Chef will contribute to kitchen operations, ensuring high standards of quality, hygiene, and consistency in all culinary preparations and services.

Raffles & Fairmont The Red Sea is a new luxury hospitality development featuring 361 rooms, eleven dining concepts, and a spa. Situated on 200km of coastline within an archipelago of over 90 islands, the resort emphasizes sustainable development and offers access to a unique natural environment. This position is an opportunity to be part of a significant development in Saudi Arabia.

Key Responsibilities

  • Maintain daily mise en place and prepare ingredients according to established recipes and hotel standards.
  • Ensure consistency, quality, and presentation in all prepared dishes.
  • Adhere to recipes, portion control guidelines, and stock management procedures.
  • Provide assistance during service periods, adapting preparation as needed.
  • Maintain a clean, organized, and sanitary kitchen environment, adhering to hygiene protocols.
  • Conduct regular inspections and cleaning of food preparation areas to ensure safe food-handling practices.
  • Stay informed about new products, recipes, and preparation techniques in the culinary field.
  • Possess a thorough understanding of all menu items, daily specials, and promotions.
  • Support colleagues during busy operational periods to ensure smooth kitchen service.
  • Comply with all health, safety, and hygiene standards as stipulated by hotel policies and regulations.
  • Attend scheduled kitchen briefings and report any operational issues to the supervisor.

Qualifications and Requirements

  • A minimum of 2 years of experience in a basic culinary position is required.
  • Demonstrated knowledge of various culinary techniques is essential.
  • A Certificate in Culinary Arts is preferred.
  • Understanding of ultra-luxury guest expectations and alignment with brand standards is crucial.
  • Experience in a pre-opening environment is considered a significant advantage.
  • Regional experience within Saudi Arabia is a mandatory requirement for this role.
  • Impeccable grooming and personal presentation, aligned with luxury hospitality standards.

Required Skills

  • Proficiency in a range of culinary techniques.

Work Environment and Location

This is a full-time position based in Umluj, Tabuk, Saudi Arabia, within the Red Sea Project. The required experience level for this position is between 2 to 5 years.

breifcase2-5 years

locationTabuk

about 5 hours ago
Private Investigator / Researcher

Private Investigator / Researcher

📣 Job AdNew

OnlineJobs.PH

SR 2,625 / Month dotFull-time

About the Role

********** is seeking a motivated and independent individual to join our team as a Private Investigator / Researcher on a contract basis. This is a fully remote, long-term, work-from-home position. While you will have some flexibility in managing your schedule, please note that our company operates within * business hours, and all completed cases must be submitted between 9:00 AM and 5:00 PM Pacific Standard Time (PST), as support is only available during these hours. Applicants must have full availability during these specified times. Your performance will be reviewed at the end of the first and second months, which constitute the onboarding and training period. Based on these evaluations, a long-term working relationship will be determined.

This role focuses on insurance research and requires a high degree of self-motivation, accountability, and attention to detail. We have a hands-off management approach, so success hinges on your ability to work independently and take personal accountability for your results.

Key Responsibilities

This role is centered around conducting private investigations and research, primarily within the insurance sector. This involves gathering information, analyzing data, and submitting completed cases within designated * business hours.

Qualifications and Requirements

  • A Bachelor's degree (or higher) in any field is required. The specific area of study is not important.
  • A minimum of 2 years of experience as an Insurance Researcher is preferred. Alternatively, at least 5 years of experience in a different field will be considered, as comprehensive in-house training will be provided.
  • English proficiency at a C2 (Advanced) or native level is essential. Preference will be given to candidates with a neutral or minimal accent.
  • Full availability during * business hours (Monday through Friday, 9 AM - 5 PM PST) is mandatory.

Required Skills

  • Strong self-motivation and discipline to work independently.
  • Excellent attention to detail and accuracy in research.
  • Ability to learn quickly and adapt to new processes.
  • Openness to feedback and constructive criticism for continuous improvement.
  • Effective time management skills to meet deadlines and manage workload.
  • Strong problem-solving abilities to overcome research challenges.
  • Personal accountability for results and commitment to delivering high-quality work.
  • Clear and consistent communication, both written and verbal.

Work Details and Compensation

This is a full-time, independent contractor position. The salary is $700 USD per month, paid bi-weekly at $350 USD. Performance-based increases are considered after the first, second, third, fourth, and sixth months, with most candidates earning $850 after six months. The role includes paid training (3 sessions) and paid * Federal Holidays.

Application Instructions

When applying, please mention your English level and send a short audio introduction of yourself.

breifcase2-5 years

locationTabuk

Remote Job
about 5 hours ago
Coordinator Learning & Development

Coordinator Learning & Development

📣 Job AdNew

The Ritz-Carlton Hotel Company, L.L.C.

Full-time

About the Role

The Ritz-Carlton Hotel Company, *** is seeking a dedicated and organized Coordinator for Learning & Development to join our team in Tabuk, Saudi Arabia. This full-time, non-management position offers an opportunity for individuals with 0-1 year of experience to contribute to a luxury hospitality brand. As part of the Human Resources department, you will play a crucial role in supporting employee development and ensuring the smooth operation of HR functions, upholding the esteemed "Gold Standards" of The Ritz-Carlton.

At The Ritz-Carlton, we are committed to creating exceptional experiences for our guests and fostering an environment where our associates can perform their best work. This role is integral to empowering our associates through thoughtful and compassionate service, embodying the core values and Credo of The Ritz-Carlton.

Key Responsibilities

  • Create and maintain comprehensive filing systems for employee records and other relevant documentation.
  • Generate and type office correspondence, ensuring accuracy and professionalism using computer systems.
  • Distribute and route incoming mail efficiently to the appropriate departments and personnel.
  • Manage the ordering and tracking of Human Resources office supplies and necessary forms.
  • Answer incoming phone calls, professionally record messages, and relay information accurately.
  • Establish and maintain new employee personnel files, ensuring all required documentation is present.
  • Assist walk-in candidates with the application procedures, providing a welcoming and informative experience.
  • Maintain the designated space for application completion, ensuring it is clean, well-organized, and accessible to individuals with disabilities.
  • Respond to employee and management inquiries regarding company and Human Resources programs, policies, and guidelines.
  • Inform Human Resources management of any issues related to employee relations within the division or property.
  • Uphold the highest standards of confidentiality and security for all employee and property records, files, and sensitive information.
  • Ensure the accurate maintenance of all employee records and files, including but not limited to interview documents and I-9 forms.
  • Adhere to all company policies and procedures, maintaining a clean and professional uniform and personal appearance.
  • Protect company assets and report any accidents, injuries, or unsafe working conditions to management immediately.
  • Welcome and acknowledge all guests and visitors according to company standards, embodying gracious hospitality.
  • Communicate effectively with others using clear and professional language, both verbally and in writing.
  • Prepare and review written documents with accuracy and completeness.
  • Answer telephones using appropriate etiquette and professionalism.
  • Develop and maintain positive working relationships with colleagues and management.
  • Support team efforts to achieve common goals and listen and respond appropriately to the concerns of other employees.
  • Ensure adherence to quality expectations and standards in all tasks performed.
  • Enter and locate work-related information using computers and/or point of sale systems.
  • Perform other reasonable job duties as requested by Supervisors, demonstrating flexibility and a willingness to assist.

Qualifications and Requirements

  • High school diploma or *** equivalent is required.
  • A minimum of 1 year of related work experience is preferred.
  • No supervisory experience is required for this role.
  • No specific licenses or certifications are mandated for this position.

Required Skills

  • Proficiency in Human Resources administration and processes.
  • Experience in managing employee relations and related matters.
  • Strong understanding and practice of confidentiality principles.
  • Excellent record-keeping and organizational abilities.
  • Exceptional customer service and interpersonal skills.
  • Demonstrated ability to work effectively as part of a team.
  • Clear and professional communication skills, both written and verbal.

Work Environment and Schedule

This is a full-time, non-management position located in Tabuk, Amaala, Saudi Arabia. The role is not remote. The schedule is full time.

breifcase0-1 years

locationTabuk

about 6 hours ago
BIM Manager

BIM Manager

📣 Job AdNew

Parsons Corporation

Full-time

About the Role

Parsons Corporation is seeking a skilled and forward-thinking BIM Manager to join its infrastructure and building projects team in Tabuk, Saudi Arabia. This role is central to the implementation, coordination, and management of Building Information Modeling (BIM) workflows across large-scale projects. The BIM Manager will act as a technical leader, ensuring project models meet Parsons' standards, client requirements, and international BIM frameworks. This position requires collaboration between design teams, project managers, and contractors to drive digital delivery excellence.

Key Responsibilities

  • Set up, configure, and maintain BIM project models and templates for multi-disciplinary coordination.
  • Lead BIM coordination meetings, conduct clash detection and interference analysis using Navisworks, and resolve technical conflicts with design teams.
  • Implement and enforce the Project BIM Execution Plan (BEP), ensuring adherence to Level of Development (LOD) standards and naming conventions by internal teams and external contractors.
  • Oversee the integration of non-graphical asset data within BIM models to support 4D (scheduling), 5D (cost), and 6D (facility management) requirements.
  • Conduct quality control audits on 3D models and 2D documentation to verify accuracy and compliance with project delivery standards.
  • Provide technical support, mentoring, and troubleshooting for BIM software and digital workflows to engineers and modelers.

Qualifications and Requirements

  • A Bachelor's degree in Architecture, Civil Engineering, Construction Management, or a closely related field.
  • A minimum of 10 years of dedicated experience in BIM implementation and coordination on large-scale infrastructure, buildings, or mega-projects.
  • Willingness to relocate or be based full-time in Tabuk, KSA.
  • Fluency in written and spoken English is mandatory.

Required Skills

  • Advanced proficiency in Autodesk Revit, Navisworks Manage, and BIM 360/Autodesk Construction Cloud (ACC).
  • Experience with Civil 3D, Dynamo, or Bentley MicroStation/OpenBuildings is a significant advantage.
  • Deep understanding of international BIM standards, such as ISO 19650, and openBIM principles including IFC and COBie.
  • Strong analytical, communication, and leadership skills.
  • Ability to effectively convey complex technical workflows to non-technical stakeholders.
  • Professional certifications in BIM (*, Autodesk Certified Professional, RICS) are highly desirable.

Work Location and Type

This is a full-time position based in Tabuk, Saudi Arabia. The role requires the candidate to be physically present in Tabuk for the duration of the employment.

breifcase+10 years

locationTabuk

about 6 hours ago
Forensic Delay Analyst

Forensic Delay Analyst

📣 Job AdNew

Parsons Corporation

Full-time

About the Role

Parsons Corporation is seeking an expert Forensic Delay Analyst to join its project controls and claims management team in Tabuk, Saudi Arabia. This role is central to investigating, analyzing, and quantifying delays on mega-infrastructure and large-scale construction programs. The analyst will apply industry-standard forensic delay methodologies to identify root causes of project deviations, support Extension of Time (EoT) claims, and provide expert contractual and technical positioning. This position requires a highly analytical approach to reconstruct complex project histories using available data, scheduling software, and project records, within the context of Saudi procurement laws and international contract standards.

Key Responsibilities

  • Conduct detailed retrospective forensic delay analyses using methodologies such as As-Planned vs. As-Built, Impacted As-Planned, Time Impact Analysis, and Collapsed As-Built, as per SCL Delay and Disruption Protocol or AACE International guidelines.
  • Interrogate and analyze baseline schedules, monthly updates, and revised programs to track critical path drift, near-critical paths, and concurrent delays using Critical Path Methodology (CPM).
  • Prepare, review, and evaluate complex Extension of Time (EoT) claims and disruption submissions, drafting detailed forensic schedule analysis reports and formal position papers to defend against third-party claims or substantiate client claims.
  • Reconstruct historical project progress using incomplete or legacy data, including daily reports, meeting minutes, correspondence, and progress photos, to establish fact-based timelines.
  • Collaborate with Project Controls and Construction Management teams to identify emerging schedule risks, assess their potential impact on milestone dates, and recommend mitigation strategies.
  • Provide expert technical support to project leadership and legal counsel during commercial negotiations, mediations, arbitrations, or litigation processes.
  • Communicate complex technical delay concepts, metrics, and conclusions clearly and visually for executive management, legal teams, and client representatives.

Qualifications and Requirements

  • A minimum of 10 years of direct experience in construction scheduling, project controls, and forensic delay analysis on mega-projects, high-value infrastructure, or urban development schemes.
  • Proven track record of working within Saudi Arabia (KSA) is essential.
  • Direct experience navigating the operational realities, contractor dynamics, and environment of the Tabuk region, or similar major regional gigaprojects, is highly advantageous.
  • A Bachelor’s degree in Civil Engineering, Construction Management, Quantity Surveying, or a closely related technical field.
  • A post-graduate degree or diploma in Construction Law is a significant advantage.
  • Deep familiarity with FIDIC forms of contract and KSA Government Procurement Laws.

Required Skills

  • Forensic Delay Analysis
  • Critical Path Methodology (CPM)
  • Extension of Time (EoT) claims
  • Chronology Reconstruction
  • Risk & Mitigation Tracking
  • Dispute Resolution Support
  • Stakeholder Presentation
  • Construction Scheduling
  • Project Controls
  • Advanced, hands-on expert proficiency in Primavera P6 (including advanced logic analysis and database management).
  • Proficiency with delay analysis software plug-ins such as Acumen Fuse.
  • Exceptional ability in data extraction, cleaning, and synthesis of vast amounts of unorganized project data into structured chronological records.
  • Ability to remain strictly objective, basing all delay allocations and quantum assessments on provable contractual mechanics and data records, demonstrating analytical rigor.
  • Elite level written and verbal English communication skills, specifically in writing dense, precise, and legally defensive technical reports.
  • Professional proficiency in Arabic is an asset.

Additional Information

This is a full-time position based in Tabuk, Saudi Arabia. Professional certification such as AACE-PSP (Planning & Scheduling Professional), AACE-CFCC (Certified Forensic Claims Consultant), or MRICS is highly preferred.

breifcase+10 years

locationTabuk

about 6 hours ago
Associate Director – Commercial

Associate Director – Commercial

📣 Job AdNew

Red Sea Global

Full-time

About the Role

Red Sea Global, through its subsidiary Botanica, is focused on redefining sustainability and innovation within its destinations. Botanica specializes in providing dedicated sustainable greenery, integrating new species with local flora across Red Sea Global's sites. As part of the Red Sea Global Group, Botanica aligns with shared strategic goals and collaborative initiatives to enhance client service. Operating across over 1 million square meters, Botanica champions a planet-first approach to sustainability, having cultivated over 5 million plants since 2020 with a target of 30 million by 2030. The company is committed to setting new global benchmarks in sustainable development, with 40% of its team drawn from the local community.

Botanica is seeking an experienced and commercially driven Associate Director – Commercial. This role will lead revenue growth, business development, sales, marketing, and strategic partnerships for its horticulture and landscaping business. The position is key to scaling the business, strengthening market presence, and driving sustainable profitability across landscaping, nursery operations, plant maintenance, soil products, indoor plants, and floral services.

Key Responsibilities

  • Identify and develop new business opportunities across landscaping, plant maintenance, nursery operations, indoor plants, soil products, and floral services.
  • Build and manage relationships with diverse clients including corporate entities, developers, hotels, malls, government entities, event planners, florists, and retail partners.
  • Lead the development of proposals, commercial negotiations, and contract execution.
  • Establish strategic partnerships and distribution channels to support business growth.
  • Develop and execute comprehensive sales strategies to achieve revenue and profitability targets.
  • Oversee pricing strategies, quotation processes, and the establishment of commercial terms.
  • Monitor sales performance, manage the sales pipeline, and conduct accurate forecasting.
  • Manage key accounts and cultivate strong client relationships.
  • Drive customer satisfaction and encourage repeat business through service delivery.
  • Develop and implement marketing strategies aligned with business objectives.
  • Enhance brand positioning and strengthen market presence across relevant channels.
  • Lead digital marketing initiatives, social media campaigns, and promotional activities.
  • Support product launches and seasonal campaigns to maximize market impact.
  • Develop and implement the overall commercial strategy for Botanica.
  • Conduct market research, competitor analysis, and industry trend assessments to inform strategy.
  • Identify emerging products, services, and market opportunities for future development.
  • Support budgeting processes, revenue planning, and profitability analysis.
  • Establish and monitor key commercial KPIs and performance metrics.
  • Build, lead, and mentor a high-performing commercial team, fostering a culture of excellence and collaboration.
  • Collaborate with Operations, Procurement, Finance, HR, and Production teams to ensure seamless integration and execution of commercial strategies.
  • Drive process improvements and champion commercial best practices.
  • Represent Botanica at client meetings, industry exhibitions, and events.

Qualifications and Requirements

  • Bachelor's degree in Business Administration, Marketing, Agriculture, Horticulture, or a related field.
  • An MBA or Master's degree is preferred.
  • 10 to 15 years of experience in commercial, sales, business development, or related leadership roles.
  • A minimum of 5 years of experience in a senior management position.
  • Experience within the landscaping, horticulture, agriculture, nursery operations, or a closely related industry is highly preferred.
  • A proven track record of successfully driving revenue growth and managing strategic client relationships.
  • Strong experience in contract management, tendering processes, and commercial negotiations.
  • Experience working with large-scale projects, B2B clients, and government entities.

Required Skills

  • Business Development and Commercial Strategy
  • Sales Leadership and Revenue Growth
  • Contract Negotiation and Pricing Strategy
  • Strategic Planning and Market Analysis
  • Financial Acumen and Performance Management
  • Stakeholder Management and Relationship Building
  • Team Leadership and Talent Development
  • Excellent Communication and Presentation Skills

Work Environment

This is a full-time position based in Umluj, Tabuk, Saudi Arabia. The role involves working within the Red Sea Global group, specifically with its subsidiary Botanica, which is dedicated to sustainable greenery solutions.

breifcase+10 years

locationTabuk

about 7 hours ago
Electrical Supervisor

Electrical Supervisor

📣 Job AdNew

Golden International Contracting Company

Full-time

About the Role

Golden International Contracting Company, a provider of electromechanical solutions, is seeking an experienced Electrical Supervisor for a full-time, on-site position in Tabuk, Saudi Arabia. The company specializes in integrated electrical and mechanical contracting services, focusing on safety, efficiency, and innovation. This role involves overseeing daily electrical operations and ensuring adherence to project specifications and industry standards within a professional environment.

Role Overview

The Electrical Supervisor will manage and execute electrical activities on project sites. This includes planning, coordinating, and monitoring the installation, testing, and maintenance of electrical systems and equipment. The position requires supervising electrical technicians and subcontractors to ensure tasks are completed safely, on schedule, and in compliance with project requirements and regulatory guidelines. Collaboration with project managers, engineers, and safety personnel is essential for maintaining quality, controlling costs, and driving continuous improvement.

Key Responsibilities

  • Oversee daily electrical activities on project sites, ensuring efficient and safe execution.
  • Plan, coordinate, and monitor the installation, testing, and maintenance of electrical systems and equipment.
  • Supervise electrical technicians and subcontractors, assigning tasks and monitoring performance.
  • Ensure all electrical work is completed safely, on schedule, and in line with project specifications and regulatory requirements.
  • Troubleshoot and resolve electrical issues as they arise.
  • Review electrical drawings and technical documents to ensure accurate implementation.
  • Conduct regular inspections of electrical installations and work performed.
  • Maintain accurate records and prepare detailed reports on electrical activities and progress.
  • Collaborate closely with project managers, engineers, and safety personnel to support project objectives.
  • Support quality control initiatives and cost control measures within electrical operations.
  • Contribute to continuous improvement efforts in electrical project execution.

Qualifications and Requirements

  • A background in electrical engineering or a related field, with proven experience in interpreting electrical drawings and technical specifications.
  • Demonstrated experience in a similar supervisory role within contracting, construction, or electromechanical projects.
  • A solid understanding of electricity principles and their practical application in construction or industrial settings.
  • Proficiency in electrical maintenance and troubleshooting of electrical equipment and systems.
  • Knowledge of relevant electrical codes, safety standards, and best practices for on-site work.
  • Strong supervisory skills, including effective team leadership, task allocation, and performance monitoring.
  • Effective communication and coordination skills, with the ability to work collaboratively with multidisciplinary teams.
  • Strong problem-solving abilities and meticulous attention to detail.
  • A firm commitment to safety and quality in all aspects of work.
  • A Diploma or Bachelor's degree in Electrical Engineering, Electrical Technology, or a related discipline (or equivalent experience).

Required Skills

  • Supervisory skills and team leadership
  • Task allocation and performance monitoring
  • Electrical maintenance and troubleshooting
  • Understanding of electricity principles
  • Interpretation of electrical drawings and technical specifications
  • Knowledge of electrical codes and safety standards
  • Application of on-site work best practices
  • Communication and coordination skills
  • Problem-solving abilities and attention to detail
  • Commitment to safety and quality

Work Environment and Details

This is a full-time, on-site position for an Electrical Supervisor based in Tabuk, Saudi Arabia. The role requires 5-10 years of experience in a relevant field.

breifcase5-10 years

locationTabuk

about 7 hours ago
Waiter/Waitress - Fairmont The Red Sea

Waiter/Waitress - Fairmont The Red Sea

📣 Job AdNew

Fairmont Hotels & Resorts

Full-time

About the Role

Fairmont Hotels & Resorts is seeking a Waiter/Waitress for the Fairmont The Red Sea, located in Umluj, Tabuk, Saudi Arabia. This new luxury resort is part of the Red Sea Project and offers a nature-focused experience with 361 rooms and eleven dining concepts. As a Waiter/Waitress, you will be responsible for delivering exceptional guest service and ensuring memorable dining experiences, upholding Fairmont's service standards.

This is a full-time position within a golf destination and a resort focused on sustainable development. You will contribute to the operation of the culinary outlets in a dynamic environment.

Key Responsibilities

  • Provide courteous, professional, and efficient food and beverage service to guests.
  • Anticipate guest needs and preferences to ensure satisfaction.
  • Present menus and provide detailed explanations of dishes and beverages.
  • Maintain product knowledge of all menu items and beverage offerings.
  • Handle guest feedback professionally and report concerns to the Manager on Duty.
  • Serve and clear food and beverage items in a timely manner.
  • Ensure tables are properly set, cleared, and reset according to service standards.
  • Support team members with tasks such as food running and table service.
  • Act as a link between Front of House and Back of House teams to ensure efficient service.
  • Follow opening and closing checklists to ensure outlet readiness.
  • Maintain cleanliness and organization of service stations, adhering to hygiene standards.
  • Support the achievement of daily financial targets and operational goals.
  • Adhere strictly to financial handling procedures.
  • Maintain compliance with LQA, Forbes, and guest satisfaction benchmarks.
  • Ensure compliance with HACCP and FIFO standards for food safety and inventory management.
  • Follow all health, safety, and emergency procedures.
  • Report any hazards or maintenance issues promptly.
  • Maintain effective communication with colleagues and management.
  • Attend all required briefings, meetings, and training sessions.
  • Support other departments when needed.
  • Uphold grooming and presentation standards.
  • Perform additional duties or special projects as assigned.
  • Demonstrate accountability and ownership within the workplace.
  • Contribute to sustainability initiatives and responsible operational practices.

Qualifications and Requirements

  • Minimum of 1-2 years of experience in a similar role, preferably within a luxury hospitality environment.
  • High school diploma or equivalent is preferred.

Required Skills

  • Strong communication skills in English; proficiency in additional languages is an advantage.
  • Excellent interpersonal and guest engagement skills.
  • Ability to work efficiently in a fast-paced environment.
  • Strong attention to detail and commitment to service excellence.
  • Ability to work collaboratively within a diverse team.
  • Good time management and multitasking abilities.
  • Well-groomed, professional appearance and a positive attitude.
  • Flexibility to work various shifts, including weekends and public holidays.
  • Knowledge of food safety, hygiene, and service standards.
  • Experience with LQA, Forbes standards, or similar luxury benchmarks is an advantage.

Work Environment

This is a full-time position located in Umluj, Tabuk, Saudi Arabia. The role operates within a luxury hospitality setting, contributing to a resort that is setting new standards in sustainable development.

breifcase0-1 years

locationTabuk

about 7 hours ago
Senior Specialist - Florist

Senior Specialist - Florist

📣 Job AdNew

Red Sea Global

Full-time

About the Role

Red Sea Global, through its subsidiary Botanica, is seeking a highly skilled and creative Senior Specialist – Florist. This role will lead daily floristry operations and support the delivery of exceptional floral products and services across hospitality, retail, events, and bespoke client projects. The position combines advanced floristry expertise with team leadership responsibilities, ensuring high standards of quality, creativity, and customer experience. Botanica operates within Red Sea Global's broader mission of redefining sustainability and innovating for the future in Saudi Arabia, focusing on integrating new species with local flora across over 1 million square meters of development.

Key Responsibilities

  • Lead daily floristry production activities for retail, hospitality, and events.
  • Produce premium bouquets, luxury arrangements, VIP floral displays, and bespoke commissions.
  • Execute advanced floral installations and floral mechanics.
  • Ensure all products meet Botanica's quality and design standards.
  • Manage production schedules and ensure timely delivery of customer orders.
  • Coordinate floral requirements for hotels, hospitality venues, and corporate clients.
  • Conduct site visits, quality inspections, and client consultations.
  • Support VIP guest requirements and special events.
  • Build strong relationships with hospitality and corporate stakeholders.
  • Present floral concepts and provide creative recommendations.
  • Supervise Senior Florists, Junior Florists, and Floral Assistants.
  • Conduct daily team briefings and allocate responsibilities.
  • Monitor team performance and productivity.
  • Train new team members and provide ongoing coaching and mentoring.
  • Support floristry training programs and competency development initiatives.
  • Conduct quality inspections and approve finished products.
  • Monitor customer satisfaction and address quality concerns.
  • Support the development of seasonal collections and new floral concepts.
  • Assist with product testing, trend research, and visual merchandising.
  • Contribute to product launches and collection planning.
  • Support floral photography and content creation activities.
  • Assist with social media campaigns, workshops, and promotional events.
  • Represent Botanica during marketing activations and special events.
  • Contribute creative content for catalogues and presentations.
  • Monitor flower and plant inventory requirements.
  • Support stock rotation and waste reduction initiatives.
  • Assist with forecasting and inventory planning.
  • Ensure proper care, handling, and storage of flowers and plants.
  • Support inventory audits and procurement planning.

Qualifications and Requirements

  • Recognized Certificate, Diploma, or Vocational Qualification in Floristry.
  • Minimum 5–8 years of professional floristry experience.
  • Advanced experience in floral design and production.
  • Previous experience supervising floristry teams.
  • Experience within luxury retail, hospitality, event floristry, or premium floral brands.
  • Strong knowledge of flower care, post-harvest handling, and plant maintenance.
  • Advanced understanding of floral mechanics, color theory, and design principles.
  • Ability to manage multiple projects in a fast-paced environment.

Required Skills

  • Advanced Floristry & Floral Design
  • Hospitality & Luxury Service Standards
  • Team Leadership & Coaching
  • Customer Consultation & Relationship Management
  • Floral Installations & Event Styling
  • Quality Assurance & Production Management
  • Inventory & Stock Control
  • Communication & Stakeholder Management
  • Creativity, Innovation & Attention to Detail

Work Environment and Location

This is a full-time position based in Umluj, Tabuk, Saudi Arabia. The role operates within a dynamic environment focused on sustainable development and ecological harmony, contributing to the shaping of natural landscapes for The Red Sea & Amaala destinations.

breifcase5-10 years

locationTabuk

about 7 hours ago
General Practitioner

General Practitioner

📣 Job AdNew

PREMIUM CARE MEDICAL CENTER

Full-time

About the Role

PREMIUM CARE MEDICAL CENTER is seeking a General Practitioner to join its team on a full-time, on-site basis in Tabuk, Saudi Arabia. This role is integral to providing high-quality medical care to a diverse patient population, including walk-in and insurance-covered individuals. The position requires practical experience within Saudi Arabia, preferably in an outpatient setting, and immediate or short-notice availability.

Key Responsibilities

  • Provide comprehensive general medical consultations to all patients, including those using insurance services.
  • Manage both acute and chronic medical conditions within an outpatient clinical setting.
  • Maintain accurate medical documentation and provide clear clinical reasoning for insurance-related claims.
  • Collaborate with nursing staff, receptionists, and the insurance team to ensure efficient patient care.
  • Uphold high standards of patient care, demonstrating empathy and professionalism in all interactions.

Qualifications and Requirements

  • A minimum of 3 years of practical General Practitioner experience within Saudi Arabia is mandatory.
  • Previous experience in a polyclinic or outpatient setting is highly preferred.
  • Demonstrated experience in managing and treating insurance patients.
  • Availability to commence employment immediately or with a very short notice period.
  • Arabic as a First Language is a requirement for this role.

Required Skills

  • Proficiency in conducting medical consultations.
  • Expertise in managing acute and chronic medical cases.
  • Strong skills in medical documentation and record-keeping.
  • Ability to provide insurance-related clinical justification.
  • Effective patient flow coordination within a clinical setting.
  • Commitment to maintaining high patient care standards.
  • Excellent verbal and written communication skills.
  • Proficient patient handling techniques.
  • BLS (Basic Life Support) certification is preferred.
  • ACLS (Advanced Cardiovascular Life Support) certification is preferred.
  • English communication skills are an advantage.

Work Environment and Type

This is a full-time, on-site position located in Tabuk, within the Tabuk Region. The role involves working within a polyclinic or outpatient setting, focusing on patient care for walk-in and insurance-covered individuals.

breifcase2-5 years

locationTabuk

about 12 hours ago
Customer Service Rep - Remote Role

Customer Service Rep - Remote Role

📣 Job AdNew

PULSE (MENA Region)

Full-time

About the Role

PULSE is seeking a Customer Service Representative to join its fully remote team serving the MENA Region. In this position, you will act as the primary point of contact for customers, providing support, resolving inquiries, and ensuring a positive customer experience across phone, email, and chat channels. This role is suited for individuals who are motivated by assisting others, possess strong communication abilities, and excel at problem-solving in a fast-paced environment.

Key Responsibilities

  • Respond promptly and professionally to customer inquiries via phone, email, and live chat.
  • Provide accurate information regarding products, services, billing, and company policies.
  • Assist customers with account management, order status updates, troubleshooting, and general support requests.
  • Deliver empathetic, solution-oriented service while maintaining a high standard of customer satisfaction.
  • Investigate and resolve customer concerns efficiently and effectively.
  • Escalate complex issues to the appropriate teams when necessary.
  • Document customer interactions, inquiries, and resolutions accurately.
  • Follow up with customers to ensure issues have been fully resolved.
  • Build positive relationships through professional and courteous communication.
  • Contribute to customer retention by consistently delivering high-quality service.
  • Gather customer feedback and share insights to support continuous improvement initiatives.
  • Collaborate with team members to foster a supportive and customer-centric culture.
  • Utilize CRM systems and customer service tools to manage customer interactions.
  • Maintain accurate customer records and documentation.
  • Assist in updating internal knowledge bases and support resources.
  • Adhere to company policies, procedures, and service standards.

Qualifications and Requirements

  • 1-2 years of experience in customer service, customer support, or a related field.
  • Excellent verbal and written communication skills.
  • Strong problem-solving and conflict-resolution abilities.
  • Ability to manage multiple tasks and priorities effectively.
  • Strong organizational skills and attention to detail.
  • Self-motivated, reliable, and comfortable working independently in a remote environment.
  • Proficiency with basic computer applications, including Microsoft Office or equivalent tools.
  • High school diploma or equivalent.

Required Skills

  • Customer Service
  • Customer Support
  • Communication (Verbal and Written)
  • Problem-solving
  • Conflict-resolution
  • Organizational skills
  • Attention to detail
  • Basic computer applications
  • Microsoft Office (or equivalent)
  • CRM systems
  • Customer support software

Work Environment and Location

This is a full-time, fully remote position. The role is based in Tabūk, Tabuk, Saudi Arabia, with the possibility of remote work within the region. PULSE operates as a remote-first organization, fostering a supportive, inclusive, and collaborative team culture.

breifcase0-1 years

locationTabuk

Remote Job
about 12 hours ago
Shop Manager

Shop Manager

📣 Job AdNew

BFL Group

Full-time

About the Role

BFL Group, a global off-price retailer specializing in fashion and homeware, is seeking a Shop Manager to oversee operations in Tabuk, Saudi Arabia. The company operates with a "Treasure Hunt" retail model, offering designer fashion and homeware at reduced prices. The Shop Manager will be responsible for achieving sales targets, ensuring high standards of customer service, and maintaining operational efficiency. This role involves leading and developing the store team, managing store presentation, overseeing inventory, and adhering to company policies to drive business success and enhance the customer shopping experience.

Key Responsibilities

  • Lead and develop the store team to achieve excellent customer service and meet sales and performance objectives.
  • Foster a positive shopping environment and address customer issues promptly and professionally.
  • Drive sales through effective merchandising, team motivation, and the execution of promotional strategies.
  • Manage staff recruitment, training, scheduling, and performance evaluation to promote accountability and continuous improvement.
  • Ensure efficient store operations, including accurate cash handling, stock control, visual merchandising, and compliance with company policies.
  • Monitor inventory levels, process deliveries, minimize shrinkage, and maintain accurate stock records.
  • Meet sales targets and manage store budgets, including labor costs and operating expenses.
  • Maintain a clean, safe, and compliant store environment, adhering to health and safety regulations.
  • Provide regular reports on store performance, staff matters, and customer feedback to senior management.

Qualifications and Experience

  • Previous experience in a retail environment is essential.
  • A minimum of 2-3 years of experience in a Store Manager or Deputy Store Manager role is required.
  • A high school diploma or equivalent is mandatory.
  • Further qualifications in business, retail management, or a related field are considered a plus.

Required Skills

  • Strong leadership capabilities to motivate, manage, and develop a team.
  • Proven experience in staff training and performance enhancement.
  • Excellent customer service and conflict resolution skills.
  • Commercial awareness and the ability to analyze sales data.
  • High organizational and time management skills.
  • Ability to perform under pressure and make timely decisions.
  • Proficiency in Point of Sale (POS) systems and basic Microsoft Office tools.

Work Environment and Details

This is a full-time position based in Tabuk, Saudi Arabia. BFL Group is committed to diversity and inclusivity in its hiring practices.

breifcase2-5 years

locationTabuk

about 13 hours ago