Full-time مشرف عمليات Jobs in Saudi Arabia

About the Role

Amazon is seeking a motivated and detail-oriented Operations Supervisor to join their team in Jeddah, Makkah, Saudi Arabia. This full-time role is crucial for ensuring the smooth and efficient operation of warehouse activities. The Operations Supervisor will be responsible for leading and motivating a team to achieve productivity targets and uphold company standards, working collaboratively with the Shift Manager to identify and resolve operational challenges. This position requires an individual who can effectively manage team performance, track attendance and workflow, and contribute to a positive and productive work environment. The ideal candidate will be proactive in identifying areas for improvement and ensuring adherence to safety protocols.

Key Responsibilities

• Support the daily management of departmental duties and operations.
• Assign tasks to associates to ensure workflow efficiency and achievement of daily production Key Performance Indicators (KPIs) and goals.
• Conduct daily standup briefs to communicate objectives and updates to the team.
• Deliver constructive feedback to associates to foster development and performance improvement.
• Perform floor audits and vehicle inspections to ensure compliance and operational readiness.
• Assist in the training and up-skilling of new associates to enhance team capabilities.
• Support the tracking, trending, and reporting of departmental metrics related to associate performance.
• Analyze and understand the underlying reasons for success or failure in meeting departmental delivery and Fulfillment Center (FC) KPIs and goals.
• Manage and maintain accurate records of hours worked and schedules for the team.
• Review and update Standard Operating Procedure (SOP) documents as required to ensure current best practices.
• Improve the flow of product through the station to optimize efficiency.
• Identify and address safety hazards within the operational area and actively participate in safety initiatives.
• Maintain a full understanding of the workflow, daily production goals, and the number of associates present each day.

Qualifications and Requirements

• High school diploma or equivalent is required.
• Must be able to work a flexible schedule, including weekends, nights, and/or holidays, as operational needs dictate.
• Commitment to working 40 hours per week, with the understanding that overtime may be required.
• Ability to lift up to 49 pounds.
• Must be able to stand and walk for extended periods during shifts lasting up to 12 hours.
• Must be able to frequently push, pull, squat, bend, and reach as part of job duties.

Required Skills

• Proficiency in Microsoft Office products and applications.
• Strong team motivation and leadership capabilities.
• Experience with productivity tracking and workflow management.
• Ability to identify and rectify operational issues effectively.
• Skilled in KPI management and performance monitoring.
• Experience in training and developing team members.
• Proficiency in metric reporting and data analysis.
• Competence in scheduling and workforce planning.
• Familiarity with SOP management and continuous improvement.
• Aptitude for safety hazard identification and participation in safety initiatives.

Work Environment and Additional Information

This is a full-time position based in Jeddah, Makkah, Saudi Arabia. The role operates within the warehouse environment. Amazon is committed to fostering an inclusive culture that empowers employees to deliver exceptional results. For individuals with disabilities requiring workplace accommodations during the application or hiring process, please visit https://********************************************** for more information. If your country/region is not listed, please contact your Recruiting Partner.

About the Role

AMS Baeshen & Co., a company with over a century of heritage in the FMCG sector, is seeking an Assistant Warehouse Manager to join its team in Jeddah, Makkah, Saudi Arabia. The company is recognized for its commitment to innovation and quality, operating the largest tea manufacturing facility in the Kingdom and the region's sole dedicated tea laboratory. This role offers an opportunity to contribute to a dynamic operational environment.

The Assistant Warehouse Manager will support daily warehouse operations, focusing on the efficient management of inventory, storage, and distribution. This position is key to maintaining operational excellence, ensuring inventory accuracy, and adhering to company policies and safety standards within a fast-paced setting.

Key Responsibilities

• Support the Warehouse Manager in overseeing daily warehouse operations to ensure efficiency and productivity.
• Monitor inventory levels and ensure stock accuracy through cycle counts and inventory audits.
• Coordinate receiving, storage, picking, packing, and dispatch activities for timely order fulfillment.
• Supervise warehouse staff, providing guidance to ensure productivity and adherence to operational procedures.
• Monitor warehouse performance indicators (KPIs) and support initiatives to improve operational efficiency.
• Assist in optimizing warehouse space utilization and storage arrangements.
• Ensure compliance with health, safety, and company regulations within the warehouse.
• Investigate inventory discrepancies and implement corrective actions.
• Coordinate with cross-functional teams, including Procurement, Supply Chain, Logistics, and Sales.
• Prepare and maintain accurate warehouse reports and operational records.
• Contribute to continuous improvement initiatives to enhance warehouse efficiency.

Qualifications and Requirements

• A Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or a related field.
• A minimum of 5 to 7 years of progressive experience in warehouse operations, inventory management, or logistics.
• Previous experience in the Fast-Moving Consumer Goods (FMCG) industry is highly preferred.
• A strong understanding of Warehouse Management Systems (WMS) and inventory control practices.
• Proficiency in Microsoft Office applications, with advanced Excel skills.
• The ability to manage multiple priorities in a fast-paced work environment.

Required Skills

• Proficiency in Warehouse Management Systems (WMS).
• Expertise in Inventory Control practices.
• Demonstrated Leadership capabilities.
• Strong Organizational skills.
• Excellent Communication abilities.
• Effective Problem-solving skills.
• Proficiency in Microsoft Office Suite, especially Excel.

Work Environment and Details

This is a full-time position located in Jeddah, Makkah, Saudi Arabia. The role requires 5-10 years of experience in relevant fields.

About the Production Supervisor Role

Seara International is seeking an experienced Production Supervisor to manage production operations in Jeddah, Makkah, Saudi Arabia. This role is essential for ensuring a smooth and efficient manufacturing process within a fast-paced environment. The Production Supervisor will be responsible for overseeing staff, organizing workflow, and ensuring that production processes consistently deliver high-quality products profitably. This position requires an individual with a strong understanding of complex manufacturing processes, capable of driving improvements in daily activities while reducing costs.

Key Responsibilities

• Supervise the addition and circulation of spices according to established recipes.
• Oversee the processing and addition of meat in accordance with provided recipes.
• Ensure the availability and proper management of all packing materials, monitoring for losses and wastage.
• Monitor machine readings, ensure proper operating methods, and oversee machinery disassembly, installation, and periodic cleaning.
• Coordinate with the maintenance department to address equipment breakdowns promptly.
• Make informed decisions and demonstrate flexibility by understanding the production plan and developing solutions for unforeseen issues or breakdowns.
• Adhere to and enforce good manufacturing practices (GMP) at all stages of production.
• Organize workflow by assigning responsibilities and preparing production schedules.
• Supervise and train production employees, ensuring proficiency in their roles.
• Ensure the safe use of all equipment and schedule regular maintenance to prevent downtime.
• Examine production outputs to ensure they meet specified quality standards.
• Submit regular performance and progress reports to management.
• Identify inefficiencies in the production process and propose actionable improvements.
• Train new employees on the safe operation of machines and adherence to standard operating procedures.
• Enforce strict safety guidelines and company standards across the production floor.

Qualifications and Experience

• A minimum of 3 years of experience as a Production Supervisor, preferably within the frozen food or meat industry.
• Proven experience in operating and managing various types of manufacturing machines and tools.
• A Diploma or Bachelor's degree in Engineering, Veterinary Science, or Agriculture.

Required Skills and Competencies

• Proficiency in managing spices, meat, and packing materials within a production setting.
• Skilled in machine monitoring, operation, maintenance, and troubleshooting.
• Ability to coordinate effectively with the maintenance department.
• Strong decision-making capabilities and flexibility to adapt to changing production needs.
• Comprehensive understanding and application of good manufacturing practices (GMP).
• Experience in preparing and submitting performance and progress reports.
• Excellent organizational skills for workflow management and scheduling.
• Proven ability to supervise and train employees.
• Knowledge of safe equipment usage and preventative maintenance scheduling.
• Capability to examine production outputs against specifications.
• Aptitude for identifying efficiency problems and suggesting improvements.
• Proficiency in training new employees on machine operation, safety, and procedures.
• Commitment to enforcing strict safety guidelines and company standards.
• Familiarity with various manufacturing machines and tools.

Work Location and Type

This is a full-time position located in Jeddah, Makkah, Saudi Arabia.

About the Role

Qatar Airways Cargo is seeking a Cargo Freighter Operations Supervisor to join its team in Jeddah, Kingdom of Saudi Arabia. This role is integral to ensuring the smooth and efficient handling of cargo operations within the region, contributing to the operational excellence of the airline.

As a member of the Cargo Operations Team, the supervisor will coordinate freighter activities, enhance service delivery, and uphold high operational standards. This position offers opportunities for professional growth within a global organization.

Key Responsibilities

• Initiate and coordinate communications between Sales/GSA and Ground Handling Agents (GHA) regarding booking priorities, FBL instructions, and special cargo handling.
• Ensure timely dispatch of pre-alerts to relevant parties.
• Implement strategies to improve services and reduce operational costs within the region.
• Maintain consistent station-level reporting to identify non-conformances for stakeholders, including GHA, GSA/Sales, booking discrepancies, ramp operations, and hub issues for import problems.
• Ensure all irregularities are centrally recorded in the CROAMIS system.
• Maintain freighter on-time performance and prevent delays caused by ground operations across the delegated region.
• Make advance arrangements to prevent delays at respective stations within the region.
• Minimize discrepancies and non-conformances to reduce claims and penalties, thereby increasing customer satisfaction and reducing carrier liability.

Qualifications and Requirements

• A minimum of a Bachelor's degree or equivalent qualification.
• A minimum of 4 years of job-related experience in air cargo management.
• Proven experience in aircraft turnaround coordination.
• Proven experience in warehouse handling.
• Knowledge in handling Dangerous Goods.
• Knowledge in handling Live Animals.
• Knowledge in aircraft weight and balance.
• Good command of written and spoken English.

Required Skills

• Aircraft turnaround coordination
• Warehouse handling
• Dangerous Goods handling
• Live Animal handling
• Aircraft weight and balance principles
• English language proficiency

Work Context

This is a full-time position based in Jeddah, Makkah, Saudi Arabia. The role requires 2-5 years of relevant experience. The company is Qatar Airways.

About the Role

Ninja is seeking a motivated Production Officer to join its Fresh Food operations. This role is integral to overseeing and managing daily production activities within the warehouse, ensuring an efficient flow of goods. The position is based in Jeddah, Makkah, Saudi Arabia, and is a full-time opportunity for individuals looking to develop a career in fresh food production.

Key Responsibilities

• Supervise daily production processes within the warehouse.
• Monitor the receipt of fruits and vegetables, ensuring quality and compliance with standards.
• Inspect incoming produce and assess the quality of expired or non-conforming items.
• Ensure correct implementation of packaging, filling, and labeling processes.
• Maintain food quality and safety throughout all operational stages.
• Oversee cleanliness and organization within production and packaging areas.
• Prepare production reports, including any observations or updates affecting the production flow.

Qualifications and Requirements

• Previous experience in warehouse operations, production, or related activities is preferred, particularly in fruits, vegetables, or food production.
• Good knowledge of production processes and food safety principles.
• Ability to work effectively in a fast-paced and dynamic production environment.
• Capacity to manage priorities and work under pressure within a team setting.
• Proficiency in computer usage.

Skills

• Production Operations
• Production Management
• Food Safety
• Quality Control
• Reporting
• Computer Proficiency

Work Environment and Experience

This is a full-time position located in Jeddah, Makkah, Saudi Arabia. The role requires the ability to actively participate in the production line, manage its workflow, and contribute to the team's overall success. Experience of 0-1 year is sought for this role.

About the Fleet Supervisor Role

Ninja is seeking a proactive and detail-oriented Fleet Supervisor to join our team in Jiddah, Makkah, Saudi Arabia. This full-time position is crucial for overseeing daily fleet operations, ensuring maximum vehicle availability, safety, compliance, and cost efficiency. The ideal candidate will possess a strong background in managing transportation fleets, vehicle maintenance, driver performance, and operational reporting within a dynamic logistics or supply chain environment. As a Fleet Supervisor, you will play a pivotal role in maintaining the smooth and effective functioning of our fleet, directly contributing to our operational success and service delivery standards.

Key Responsibilities

• Supervise daily fleet operations to ensure maximum vehicle availability and operational efficiency.
• Manage vehicle allocation and driver assignments based on business and delivery requirements.
• Monitor fleet utilization and identify opportunities to improve productivity and reduce downtime.
• Coordinate preventive and corrective vehicle maintenance activities with workshops and service providers.
• Ensure all vehicles maintain valid registrations, insurance, inspections, and regulatory documentation.
• Track fuel consumption, maintenance expenses, and other fleet-related costs while supporting cost optimization initiatives.
• Monitor vehicle condition and ensure all safety standards and company policies are consistently followed.
• Investigate vehicle accidents, damages, traffic violations, and operational incidents, and implement corrective actions when required.
• Supervise driver performance, attendance, compliance, and adherence to safety procedures.
• Support driver onboarding, training, and performance improvement programs.
• Coordinate with Operations, Warehouse, Procurement, Finance, and external vendors to ensure smooth fleet operations.
• Prepare and maintain accurate fleet records, reports, and operational documentation.
• Generate regular fleet performance reports and KPIs for management review.
• Identify process improvement opportunities and implement solutions to enhance efficiency, service levels, and fleet performance.
• Support fleet expansion, optimization, and continuous improvement projects.

Qualifications and Experience

• Bachelor's degree in Logistics, Supply Chain, Business Administration, Transportation, or a related field.
• 3-5 years of experience in Fleet Operations, Transportation, Logistics, or Supply Chain.
• Minimum 2 years of supervisory experience.
• Experience managing commercial vehicles, vans, trucks, or distribution fleets.

Required Skills and Knowledge

• Strong knowledge of fleet management and transportation operations.
• Experience in vehicle maintenance management and compliance.
• Knowledge of cost control, route planning, and vendor management.
• Strong reporting, analytical, and problem-solving skills.
• Proficiency in Microsoft Excel and reporting tools.
• Strong communication and team coordination skills.
• Ability to work in a fast-paced operational environment.

Work Environment and Details

This is a full-time position based in Jiddah, Makkah, Saudi Arabia. The role requires the ability to work effectively within a dynamic operational setting.

About the Role

The Saudi National Bank (SNB) is seeking a Manager, IT Production to join its team in Jeddah, Makkah, Saudi Arabia. This full-time position is essential for ensuring the continuous availability and optimal performance of the bank's IT applications and infrastructure. The role focuses on minimizing unplanned system failures, managing system installations, configurations, and upgrades to enhance business productivity, and overseeing key areas including Database Management, IT Operations (Network), and IT Operations (Datacenters). This position plays a vital role in managing IT production environments, ensuring seamless business operations, and supporting strategic IT initiatives. The ideal candidate will possess a strong understanding of banking IT production and operations, with a proven ability to translate business needs into effective IT solutions.

Key Responsibilities

• Manage projects involving new technologies across system infrastructure, applications, and databases to ensure timely and smooth implementation.
• Supervise the administration of systems, including system infrastructure, applications, and databases, to guarantee service availability for business owners and customers.
• Plan, design, and implement disaster recovery procedures for installed systems and services, ensuring the backup of critical systems and data.
• Lead and manage the team in troubleshooting and recovering transactions and services impacted by incidents.
• Oversee all projects and initiatives, such as new implementations, redesigns, or upgrades, to address the scalability and stability of the network infrastructure (voice, digital, and security), ensuring timely project delivery.
• Supervise the installation, maintenance, and optimization of network infrastructure, including hardware, software, and communication links, to support business operations and customer needs.
• Oversee the configuration and setup of security infrastructure, including security appliances and software, to ensure secure access to vital business applications and information.
• Conduct periodic security reviews of all system and application access.
• Plan, design, and implement service and infrastructure monitoring and automation to ensure proactive incident resolution and enhance productivity.
• Plan and manage the implementation of system performance and capacity management monitoring to ensure the stability of systems and services.
• Provide periodic system status reports to senior management, detailing the availability of system services.
• Manage the delivery of production tasks, such as running batches and operational jobs, to ensure timely posting of transactions and availability of reports as required by the business and customers.
• Ensure timely response to all alerts, resolving or escalating issues as appropriate, while collaborating closely with business stakeholders to assure continued quality of service.
• Adhere to the Bank’s AML/CTF policy, guidelines, and all SAMA regulations relating to account opening, KYC, and Customer Due Diligence.

Qualifications and Requirements

• Must be a Saudi national.
• Possess a Bachelor's degree in Computer Science, IT, or a related field, or an acceptable educational level complemented by strong banking experience.
• Have 5-8 years of relevant experience in IT Systems or related IT functions, including at least 3 years in positions with progressively increasing managerial responsibilities within a financial institution.
• Demonstrate knowledge of banking IT production.
• Exhibit knowledge of banking operations and requirements.
• Possess experience in translating business needs into IT systems and operations.

Required Skills

• Database Management
• IT Operations - Network
• IT Operations - Datacenters
• System Infrastructure management
• Application management
• Database administration
• Disaster Recovery planning and implementation
• Backup strategies and execution
• Troubleshooting and incident resolution
• Network Infrastructure design, implementation, and maintenance
• Security Infrastructure configuration and management
• System Performance Monitoring
• Capacity Management
• Knowledge of AML/CTF Policy
• Understanding of KYC procedures
• Proficiency in Customer Due Diligence

Work Environment and Details

This is a full-time position based in Jeddah, Makkah, Saudi Arabia. The role requires 5-10 years of experience, with specific emphasis on IT production and operations within a financial institution, including managerial responsibilities.

About the Role

Emdad By Elm is seeking a dynamic and experienced Operations Manager to lead and optimize the daily operations of a major transportation project in Mecca, Saudi Arabia. This pivotal role ensures operational readiness, strict adherence to contractual standards, and the delivery of an exceptional passenger and visitor experience through effective stakeholder coordination. The Operations Manager will be instrumental in the successful launch and ongoing management of the project, requiring a proactive approach to problem-solving and a commitment to continuous improvement in a high-pressure, dynamic environment.

Key Tasks and Responsibilities

• Oversee daily operations, including strategic fleet deployment, efficient route optimization, and effective station management.
• Provide strong leadership and supervision to drivers, field operations staff, and customer service teams to maintain high performance standards.
• Ensure full compliance with all Quality, Health, Safety, and Environment (HSE) standards and applicable regulations.
• Act as a key point of contact with clients, government authorities, and external partners to foster strong working relationships.
• Monitor and track operational schedules, journey times, and overall service reliability against defined Key Performance Indicators (KPIs).
• Manage operational contracts with suppliers and vendors, ensuring performance meets contractual obligations.
• Oversee ticketing systems and monitor daily operational revenue streams.
• Prepare and submit comprehensive daily, weekly, and monthly operational reports to relevant stakeholders.
• Proactively identify and mitigate operational risks, and efficiently resolve field challenges.
• Lead the successful trial phase and subsequent official launch of the transportation project.
• Propose and implement initiatives aimed at enhancing operational efficiency and cost-effectiveness.

Qualifications and Requirements

• A Bachelor's degree is mandatory in Engineering, Business Administration, Transportation Management, or a closely related field.
• A minimum of 5 years of experience in managing transportation projects, large-scale infrastructure, or major field service projects.
• A proven track record in public transportation or government projects is highly preferred.

Required Skills

• Strong operational planning and execution capabilities.
• Exceptional leadership and field team management skills.
• Solid understanding of government regulations and contract management principles.
• Proficiency in data analysis, reporting, and KPI tracking.
• Excellent communication and stakeholder management skills.
• Ability to thrive and perform effectively in a high-pressure, dynamic environment.
• Fluency in Arabic; professional English proficiency is a strong asset.

Additional Role Details

This position is based in Mecca, Saudi Arabia, and requires full-time commitment. The role demands extensive field presence and daily oversight to ensure smooth operations. The required experience ranges between 5-10 years.

About the Role

Sheraton Hotels & Resorts is seeking a dedicated Food Services Supervisor to join our team in Jeddah, Saudi Arabia. This full-time, non-management position is essential for ensuring the smooth execution of group events and maintaining high standards of guest service within our food and beverage operations. The role involves coordinating event details, managing client and vendor relationships, and contributing to a positive work environment.

As part of Sheraton Hotels & Resorts, an organization with a history of providing gathering places since 1937, you will contribute to creating a sense of belonging for associates and delivering engaging experiences and thoughtful service to guests. Sheraton Hotels & Resorts is an equal opportunity employer, valuing the diverse backgrounds and contributions of all its associates.

Key Responsibilities

• Oversee all on-site details for the successful execution of group events.
• Develop and follow checklists and itineraries for event management.
• Proactively troubleshoot and resolve event-related problems.
• Serve as the primary liaison for coordinating event details with clients, outside vendors, and meeting planners.
• Design, confirm, and communicate room layouts and specific set-up requirements for special events.
• Enter and retrieve information from computer databases using a keyboard, mouse, or trackball to update records, files, and reservations.
• Transmit information or documents efficiently via computer, mail, or facsimile machine.
• Operate standard office equipment in addition to computers.
• Prepare weekly departmental payroll paperwork accurately.
• Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees.
• Serve as a role model and the first point of contact for the Guarantee of Fair Treatment/Open Door Policy process.
• Adhere to all company and safety and security policies and procedures, reporting accidents and injuries promptly.
• Complete all required safety training and certifications.
• Ensure uniform and personal appearance are consistently clean and professional.
• Maintain the confidentiality of proprietary information.
• Protect company assets.
• Visually inspect tools, equipment, or machines to ensure proper functioning and safety.
• Welcome and acknowledge all guests according to company standards.
• Anticipate and address guests' service needs.
• Communicate with others using clear and professional language.
• Prepare and review written documents with accuracy and completeness.
• Answer telephones using appropriate etiquette.
• Develop and maintain positive working relationships with colleagues and stakeholders.
• Support the team to reach common goals and respond appropriately to employee concerns.
• Ensure adherence to all quality expectations and standards.
• Move, lift, carry, push, pull, and place objects weighing less than 50 pounds without assistance.

Qualifications and Requirements

• High school diploma or *** equivalent.
• Less than 1 year of related work experience.
• At least 2 years of supervisory experience.

Required Skills

• Event Execution
• Client Coordination
• Vendor Management
• Room Layout Design
• Computer Database Management
• Office Equipment Operation
• Payroll Processing
• Hiring and Training
• Scheduling and Employee Evaluation
• Employee Counseling and Discipline
• Employee Motivation and Coaching
• Adherence to Company Policies and Procedures
• Safety and Security Protocols
• Maintaining Uniform and Personal Appearance Standards
• Confidentiality
• Asset Protection
• Guest Service Standards
• Professional Language and Communication
• Written Document Accuracy
• Telephone Etiquette
• Teamwork and Collaboration
• Problem Solving
• Meeting Quality Expectations
• Physical Stamina (ability to move, lift, carry, push, pull, and place objects weighing less than 50 pounds without assistance)

Work Environment and Location

This is a full-time, non-management position located in Jeddah, Saudi Arabia. The role is not remote. The specific location is North Corniche, Jeddah, Saudi Arabia, 21424. The region encompasses Jeddah and Makkah.

About the Role

Bechtel Corporation is seeking an experienced Camp Supervisor for the Ar Rjum Project in Dhalam, Makkah, Saudi Arabia. This role is responsible for overseeing the operations of the accommodation facility, ensuring high standards in accommodation, catering, cleaning, maintenance, and essential services. The Camp Supervisor will act as the Bechtel representative, monitoring contractor performance and addressing issues to maintain a conducive living environment for the project workforce. The Ar Rjum Project is a significant greenfield gold development located in the Central Arabian Gold Region, approximately 200 km northeast of Taif. This position requires full-time residence within the project's accommodation facility.

Key Responsibilities

• Supervise the Accommodation Services Contract, ensuring compliance with scope, Key Performance Indicators (KPIs), service levels, and contractual obligations.
• Conduct daily inspections of accommodation blocks, dining halls, kitchens, recreation areas, and maintenance activities to ensure adherence to standards.
• Review contractor reports on maintenance, cleaning, catering, incidents, and complaints, ensuring timely corrective actions.
• Ensure the contractor maintains high standards of cleanliness, sanitation, hygiene, room readiness, and overall facility presentation.
• Monitor contractor performance trends and escalate recurring issues for continuous improvement.
• Participate in contractor meetings to review performance, discuss challenges, and implement improvement actions.
• Verify that accommodation, housekeeping, laundry, catering, waste management, and recreation services meet quality, safety, and hygiene standards.
• Oversee food service operations to ensure compliance with food safety requirements, such as HACCP or national equivalents.
• Ensure daily meals meet required quality, nutritional, and service standards.
• Address resident feedback, complaints, and satisfaction issues promptly.
• Oversee facility maintenance and preventive maintenance programs, ensuring timely resolution of defects.
• Coordinate with the contractor on repairs, planned shutdowns, hazard mitigation, and service continuity.
• Track and ensure prompt resolution of warranty issues related to the facility.
• Ensure the contractor adheres to all project safety, environmental, and health requirements.
• Conduct safety observations and participate in safety meetings and toolbox talks.
• Serve as the primary point of contact for accommodation-related matters for internal project teams.
• Coordinate with the Security department on site access protocols and emergency procedures.
• Liaise with the Logistics team to manage transportation arrangements for residents.
• Support crisis management and emergency response planning for the accommodation facility.
• Prepare daily, weekly, and monthly reports on facility conditions, contractor performance, risks, and improvement actions.
• Validate contractor-submitted data, including headcounts, occupancy rates, meal counts, and maintenance logs.
• Contribute to historical records, continuous improvement initiatives, and lessons learned documentation.
• Support arrangements for overflow or external accommodation when required.
• Represent the project during regulatory or third-party inspections of the accommodation facility.
• Ensure all activities within the accommodation precinct align with project safety, environmental, and ethical requirements.

Qualifications and Experience

• Bachelor's degree (or international equivalent) and 8-10 years of relevant experience, OR 12-14 years of relevant work experience.
• Minimum of 10 years of experience supervising accommodation, hospitality, hotel, camp, or village operations, with a preference for experience in large-scale or remote project environments.
• Demonstrated experience overseeing outsourced accommodation or facility services contractors.
• Strong understanding of catering, housekeeping, cleaning, laundry, maintenance, and essential services operations.
• Sound knowledge of food safety and hygiene standards, such as HACCP or national equivalents.
• Proven experience in conducting inspections, managing service standards, and resolving operational issues.
• Strong communication, stakeholder management, and problem-solving skills.
• Proven organizational capability with the ability to manage multiple operational priorities.
• Experience in preparing detailed reports, reviewing contractor KPIs, and validating operational data.

Required Skills

• Supervising accommodation, hospitality, hotel, camp, or village operations.
• Overseeing outsourced accommodation or facility services contractors.
• Expertise in catering, housekeeping, cleaning, laundry, maintenance, and essential services operations.
• Proficiency in food safety and hygiene standards.
• Skilled in conducting inspections and managing service standards.
• Adept at resolving operational issues.
• Excellent communication and stakeholder management abilities.
• Strong problem-solving capabilities.
• High level of organizational capability and the ability to manage multiple operational priorities.
• Proficient in preparing reports, reviewing contractor KPIs, and validating operational data.

Work Environment and Location

This is a full-time, on-site position located in Dhalam, Makkah, Saudi Arabia. The role requires full-time residence within the project's accommodation facility. Relocation to the site is authorized.

About the Role

Delta Hotels and Resorts is seeking a dedicated Guest Experience Supervisor to join its team in Jeddah, Makkah, Saudi Arabia. This full-time, non-management position is an opportunity for an individual with 0-1 year of experience to contribute to guest service operations within the hospitality sector. The role is focused on ensuring a positive and memorable experience for every guest, aligning with the brand's commitment to service excellence.

Key Responsibilities

• Process guest check-ins, including identity verification, payment processing, room assignment, and key issuance.
• Set up guest accounts according to individual needs and enter Marriott Rewards information.
• Ensure room rates align with market codes and document any discrepancies.
• Secure payment before issuing room keys and manage billing adjustments as required.
• Compile and review daily operational reports, logs, and contingency lists.
• Complete cashier and closing reports accurately at the end of shifts.
• Provide guests with property information and directions.
• Address guest requests by coordinating with appropriate staff and ensuring follow-up for satisfaction.
• Process all forms of payment, vouchers, paid-outs, and charges.
• Balance receipts, and manage cash handling and security for the bank at the start and end of each shift.
• Obtain manual payment authorizations and adhere to all accounting procedures.
• Report any guest reports of theft to Loss Prevention/Security.
• Assist management with employee training, evaluation, counseling, motivation, and coaching, acting as a role model and initial point of contact for employee concerns.
• Foster positive working relationships and support team goals, responding to employee concerns.
• Adhere to company policies and procedures, report workplace accidents and unsafe conditions, and complete required safety training.
• Maintain a clean and professional personal appearance and confidentiality of proprietary information.
• Protect company assets, welcome guests, and anticipate their service needs.
• Assist individuals with disabilities and express appreciation to guests.
• Communicate clearly and professionally, prepare and review written documents accurately, and answer telephones using appropriate etiquette.
• Ensure adherence to quality standards.
• Utilize computers and POS systems for data entry and retrieval.
• Perform tasks requiring standing, sitting, or walking for extended periods, and move, lift, carry, push, pull, or place objects weighing up to 10 pounds without assistance.
• Undertake other reasonable job duties as assigned by supervisors.

Qualifications and Requirements

• High school diploma or *** equivalent.
• A minimum of 1 year of related work experience.
• A minimum of 1 year of supervisory experience.

Required Skills

• Customer Service
• Cashiering
• Training
• Employee Relations
• Communication
• Problem-Solving
• Computer Systems
• POS Systems

Work Environment and Location

This is a full-time, non-management position located at 3243 Al Salam Street, Jeddah, Saudi Arabia, 23613. The role requires the candidate to be physically present at the location, as it is not a remote position. The work is situated within the Jiddah region, Makkah, with the primary city being Jeddah.

About the Role

Rotana Hotels is seeking a Linen Room Supervisor to join the Housekeeping team in Mecca, Saudi Arabia. This role is essential for maintaining high standards of cleanliness and operational efficiency in the hotel's linen and uniform management. The supervisor will lead a team of Linen Room Attendants, contributing to guest experiences through attention to detail and problem-solving.

This is a full-time position within a multi-cultural environment. The ideal candidate will be dedicated to delivering exceptional service and capable of providing solutions to meet operational needs.

Key Responsibilities

• Receive, record, and sort clean uniforms from the laundry, arranging them neatly on shelves and racks.
• Issue linen to Food & Beverage outlets according to established requisitions.
• Issue uniforms to all employees and maintain accurate uniform records.
• Inspect all uniforms for necessary mending, such as loose buttons or hems, and arrange for repairs.
• Maintain a consistently clean and tidy linen room, reporting any damaged linen or uniforms promptly.
• Ensure proper storage and accurate recording of all linen and uniforms.
• Report to superiors regarding any uniforms that require discarding or replenishment.
• Adhere to and ensure the correct procedure is followed when discarding linen or uniforms.
• Prepare all uniforms to be ready for special events and seasonal occasions.

Qualifications and Requirements

• Diploma or vocational training in hospitality.
• Previous minor supervisory experience within a hotel Housekeeping Department.
• Good command of written and spoken English communication skills.
• Strong interpersonal and problem-solving abilities.
• Computer literacy.
• Previous experience with Opera (PMS) is an advantage.
• A friendly, caring demeanor with good cross-cultural sensitivity.
• A strong concern for quality and an eye for detail.
• Ability to work well under pressure in a fast-paced environment.
• Enjoyment of working with multi-cultural teams and guests.

Required Skills

• Guest Focused
• Customer Service
• Creative Solutions
• Cleanliness Standards
• Record Keeping
• Mending
• Tidiness
• Storage Procedures
• Discarding Procedures
• Event Preparation
• Hospitality
• Supervisory Experience
• Written Communication
• Spoken Communication
• Interpersonal Skills
• Problem Solving
• Computer Literacy
• Opera (PMS)
• Cross-cultural Sensitivity
• Concern for Quality
• Eye for Detail
• Working Under Pressure
• Fast-paced Environment
• Multi-cultural Teamwork

Work Environment and Location

This is a full-time position for a Linen Room Supervisor at Rotana Hotels, located in Mecca, Saudi Arabia. The role operates within a fast-paced, multi-cultural environment, requiring collaboration with diverse teams and guests.

About the Role

Rotana Hotels is seeking a Laundry Supervisor to join their team in Makkah, Saudi Arabia. This full-time position involves overseeing daily laundry operations to ensure guest services meet the highest standards within a fast-paced, multicultural environment. The role is crucial for maintaining the quality and efficiency of all laundry services.

Key Responsibilities

• Assist the Laundry Manager in enforcing hotel policies, procedures, rules, and regulations.
• Supervise and monitor laundry employees to ensure established standards and efficient guest service.
• Oversee the proper handling of guest and house laundry, establishing standards and procedures to ensure quality work.
• Liaise with the linen room to maintain an adequate supply of clean linen and uniforms, and ensure a neat work area.
• Follow up with the engineering department on preventive maintenance and repair orders for laundry equipment.
• Check daily production against priorities and assist in the activities of laundry staff.
• Counter-check that all processed items are spotlessly clean according to hotel standards and guest satisfaction.
• Ensure laundry employees are knowledgeable about hotel services and facilities.

Qualifications and Requirements

• A degree or vocational training within laundry operations is ideal.
• Previous experience in a similar supervisory role within a hotel laundry setting is required.
• Good command of written and verbal English communication skills is essential.
• Computer knowledge is considered an added advantage.

Required Skills

• Proficiency in laundry operations.
• Customer-driven, courteous, outgoing, and approachable demeanor.
• Ability to work effectively under pressure in a fast-paced environment.
• Strong teamwork and collaboration skills, thriving in a multi-cultural team.
• Understanding of Hotel Operations.
• Effective Communication.
• Planning for Business.
• Supervising People.
• Understanding Differences.
• Supervising Operations.
• Teamwork.
• Adaptability.
• Customer Focus.
• Drive for Results.

Work Environment and Experience

This is a full-time position based in Makkah, Makkah Province, Saudi Arabia. The role requires 2-5 years of experience in a similar supervisory capacity within a hotel laundry setting. Candidates will work in a dynamic and multicultural environment.

About the Role

Anix Global is seeking an experienced Operations Manager to lead its flexo narrow-web printing operations in Jeddah, Saudi Arabia. This role requires a hands-on professional with a strong background in strategic decision-making, production leadership, and customer-facing commercial support. The Operations Manager will be responsible for driving operational excellence, ensuring high-quality output, and fostering client relationships within the printing and packaging industry. This position demands a leader capable of managing all facets of plant operations, from production performance and process improvement to customer technical support and techno-commercial discussions, contributing to the company's growth in the Saudi Arabian market.

Key Responsibilities

• Lead and oversee all daily operations and production activities specifically related to flexo narrow-web printing.
• Ensure the consistent achievement of production targets, stringent quality standards, timely delivery schedules, and overall cost efficiency.
• Drive continuous improvement initiatives across manufacturing processes, focusing on enhancing machine utilization, minimizing waste, and boosting productivity.
• Monitor and optimize overall plant performance, including effective manpower planning, proactive maintenance coordination, and efficient workflow management.
• Support senior management in strategic and operational decision-making by providing insights derived from production, commercial, and customer requirements.
• Provide comprehensive techno-commercial support to customers, understanding their printing needs, recommending optimal solutions, and addressing technical concerns.
• Collaborate closely with sales and customer-facing teams to assist in commercial negotiations, detailed product discussions, and solution-based selling.
• Manage customer interactions concerning product performance, print quality issues, troubleshooting, and process optimization to ensure client satisfaction.
• Coordinate effectively with various internal departments, including production, quality assurance, sales, supply chain, and maintenance, to ensure seamless business operations.
• Maintain strict compliance with all safety, quality, and regulatory standards applicable within Saudi Arabia.
• Prepare and present detailed operational reports, performance reviews, and actionable improvement plans to senior management.
• Build and mentor operational teams, fostering a high-performance and customer-focused culture within the department.

Qualifications and Requirements

• Bachelor's degree in Printing Technology, Engineering, Operations Management, or a closely related field.
• A minimum of 10-12 years of progressive experience within the printing and packaging industry, with specialized expertise in flexo narrow-web printing.
• Proven track record in an operations, production, or plant management role, demonstrating leadership and accountability.
• A robust understanding of printing processes, including substrates, inks, adhesives, critical quality parameters, and effective production troubleshooting techniques.
• Demonstrated experience in making significant decision-making responsibilities at either an operational or business level.
• The ability to effectively manage day-to-day production operations and engage in customer techno-commercial interactions.
• Strong commercial awareness, with the capability to actively support customer discussions, coordinate pricing-related matters, and engage in solution-based approaches.

Required Skills

• Expertise in Operations Management and Flexo Narrow-Web Printing.
• Proficiency in Production Planning and Control, Techno-Commercial Support, and Customer Relationship Management.
• Strong capabilities in Strategic Decision-Making, Process Improvement, and Team Leadership.
• Solid understanding of Quality and Compliance Management principles.
• Knowledge of Printing Technology, Engineering, and Operations Management principles.
• Skills in Production Leadership and Customer-Facing Commercial Support.
• Experience in Plant Operations Management, Production Performance Management, and Process Improvement.
• Ability to provide Customer Technical Support and lead Techno-Commercial Discussions.
• Deep knowledge of Printing Processes, Substrates, Inks, Adhesives, Quality Parameters, and Production Troubleshooting.
• Aptitude for Decision-Making, Commercial Awareness, and Pricing Coordination.
• Skills in Solution-Based Engagement, optimizing Manufacturing Processes, Machine Utilisation, Waste Reduction, and Productivity Improvement.
• Proficiency in Manpower Planning, Maintenance Coordination, and Workflow Efficiency.
• Competence in Strategic and Operational Decision-Making, understanding Commercial and Customer Requirements.
• Ability to understand Customer Needs, recommend Solutions, and resolve Technical Concerns.
• Skills in Sales Coordination, Product Discussions, and Solution Selling.
• Experience in handling Product Performance, Print Quality Troubleshooting, and Process Optimization.
• Proficiency in Internal Team Coordination, Quality Assurance, Supply Chain Coordination, Safety Compliance, and Regulatory Standards Compliance.
• Ability to prepare Operational Reports, conduct Performance Reviews, and develop Improvement Plans.
• Skills in Team Mentoring, building High-Performance Cultures, and fostering Customer-Focused Cultures.
• Hands-on knowledge of Flexo Narrow-Web Equipment and Production Environments.
• Confidence in Customer Dealing, providing Technical Clarifications, and contributing to Business Growth.
• Capability for Ownership Taking, Sound Decision Making, and Cross-functional Coordination.

Work Environment

This is a full-time position based in Jeddah, Makkah, Saudi Arabia. The role requires over 10 years of experience in the field.

About the Role

Abdul Latif Jameel, a diversified business group with a significant presence in the Middle East, North Africa, and Turkey (MENAT region), is seeking a Sales Supervisor to join its team in Jeddah, Makkah, Saudi Arabia. With a history spanning over 75 years, the company represents leading global brands and operates an extensive infrastructure, including Saudi Arabia's largest vehicle distribution network. This role is integral to supporting sales teams, ensuring operational efficiency, and delivering a high standard of service within the accessories division.

The Sales Supervisor will manage daily activities with a focus on operational oversight and will have general authority over day-to-day functional operations. The primary purpose of this position is to oversee and manage installation functions for a specific portfolio of accessories, implement service strategies, and ensure the accessories team operates in alignment with the company's mission, vision, and values by adhering to standard operating procedures. This role directly influences sales target achievement, customer satisfaction, and the quality of installed accessories.

Key Responsibilities

• Achieve operational targets by defining and preparing business plans to meet operational goals.
• Provide efficient service with a Guest First mindset and by performing essential duties.
• Ensure the maintenance of optimal inventory levels, not exceeding months.
• Be responsible for the timely delivery of vehicles to the Center.
• Assist in achieving quality vehicle installation, associate-hour sales, and increased customer retention through efficient distribution plans for Accessories operations, effective sales marketing campaigns, and high operational productivity.
• Drive the accomplishments of the assigned Accessories team through proper manpower distribution, providing skills training, and conducting periodic performance evaluations to foster peak productivity in a performance-driven learning culture.
• Support the assigned Accessories team in achieving predetermined center operational targets by defining and preparing business plans.
• Assist Installers in resolving technical installation issues and conduct examinations to ensure appropriate installations are performed.
• Ensure high guest satisfaction by promoting a Guest Centric and Fix-It-Right mindset within the assigned Accessory team to achieve high-quality installation activities.
• Supervise assigned Accessories activities to ensure all operations comply with company policies and procedures through effective communication and monitoring.
• Coordinate with Accessories Sales Advisors through proper job assignments and final vehicle inspections to ensure satisfactory repairs are completed as per customer requirements.
• Monitor the utilization of all Accessories facilities, tools, and equipment to ensure all areas in the Accessories installation Center operate in accordance with policies related to safety, welfare, integrity, and the company's branding image.
• Monitor the Job Controller in accurately entering data (operation number), recording repairs carried out, and updating vehicle delivery status through supervision of Computerized Time Control Sheets for productivity analysis.
• Perform supervisory functions for the assigned Accessories team, including training, workload assignment, output appraisal, addressing complaints, and resolving problems through an effective feedback mechanism as per company procedures to motivate team members and increase morale.
• Ensure that monthly stock-taking activities are performed as per laid-down processes and are completed within the specified time.
• Evaluate, guide, and develop associates' skills while developing a succession plan.
• Directly impact the achievement of the company's sales strategy and enhance guest satisfaction.
• Directly impact market share and brand image.

Qualifications and Requirements

• Diploma Degree or Equivalent.
• A minimum of 4 years of experience in sales.

Required Skills

• Time Management
• Active Learning
• Stress Tolerance
• Achievement/Effort
• Communication and Problem Solving
• Problem Sensitivity
• Inductive Reasoning
• Sales Related Skills

Work Environment and Location

This is a full-time position located in Jeddah, Makkah, Saudi Arabia. The role requires 2-5 years of relevant experience. Fluency in both English and Arabic is beneficial.

Abdul Latif Jameel fosters a culture that supports idea development, employee growth, and success, guided by values of Respect, Innovation, a Pioneering Spirit, and Empowerment.

About the Role

Delta Hotels and Resorts is seeking a dedicated Steward-Chief to manage daily kitchen utility operations and staff at its location in Jeddah, Saudi Arabia. This full-time management position is essential for ensuring the smooth and efficient functioning of the kitchen's back-of-house operations, directly contributing to guest satisfaction and operational excellence.

Key Responsibilities

• Manage daily kitchen utility operations and staff, ensuring efficient workflow and adherence to standards.
• Oversee dish room operations, including the proper use and cleaning of all dish room machinery.
• Supervise night cleaning activities to maintain a pristine and sanitary kitchen environment.
• Manage back dock cleaning and maintenance to ensure a safe and organized receiving area.
• Coordinate banquet plating and food running services to support event operations.
• Order and manage necessary supplies, ensuring staff have adequate equipment, tools, and uniforms.
• Schedule subordinate work effectively.
• Monitor the inflow of ordered materials and maintain current inventory levels.
• Conduct regular inventories of china, glass, and silver, reporting any shortages.
• Control inventories of food, equipment, smallware, and liquor, and report shortages.
• Inspect supplies, equipment, and work areas to ensure efficient service and conformance to standards.
• Investigate and follow up on employee accidents to ensure safety protocols are met.
• Manage all kitchen equipment, china, glass, and silver, ensuring adequate clean supplies are always available.
• Supervise employees' adherence to loss prevention policies.
• Enforce proper cleaning routines for all serviceware, equipment, and floors.
• Ensure all food holding and transport equipment is in proper working order.
• Ensure compliance with all applicable laws and regulations, including food handling and sanitation standards.
• Communicate relevant information to executives, peers, and subordinates in a timely manner.
• Utilize leadership and communication skills to influence and encourage others.
• Demonstrate honesty and integrity.
• Supervise and manage employees, understanding their roles well enough to perform duties in their absence.
• Provide leadership and direction to align departmental goals with overall property objectives.
• Ensure and maintain the productivity level of employees.
• Serve as a role model, demonstrating appropriate behaviors and work ethics.
• Achieve departmental goals, including performance and budget targets.
• Recognize the contributions of team members.
• Encourage and build mutual trust, respect, and cooperation among team members.
• Communicate performance expectations clearly.
• Establish and maintain open, collaborative relationships with employees.
• Participate in managing controllable expenses to achieve or exceed budgeted goals.
• Strive to improve service performance and guest satisfaction.
• Solicit employee feedback to foster a positive work environment.
• Understand the impact of departmental operations on overall property financial goals and objectives.
• Attend meetings and communicate with management and staff to improve the quality of service.
• Manage day-to-day operations to ensure quality, standards, and customer expectations are met daily.
• Emphasize guest satisfaction and focus on continuous improvement.
• Provide guidance and direction to subordinates, setting performance standards and monitoring performance.
• Recruit, interview, select, hire, and promote employees.
• Train employees in safety procedures and proper equipment and chemical usage.
• Provide feedback to individuals based on observations of service behaviors.
• Review employee satisfaction results to identify and address employee problems or concerns.
• Ensure disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
• Ensure property policies are administered fairly and consistently.
• Participate in employee progressive discipline procedures.

Qualifications and Requirements

• High school diploma or GED required.
• A 2-year degree in Hotel and Restaurant Management, Hospitality, Business Administration, or a related major is preferred.
• A minimum of 4 years of experience in procurement, food and beverage, culinary, or a related professional area is required if holding a high school diploma.
• A minimum of 2 years of experience in procurement, food and beverage, culinary, or a related professional area is required if holding a 2-year degree.

Required Skills

• Dish Room Operations
• Night Cleaning
• Back Dock Cleaning and Maintenance
• Banquet Plating
• Food Running
• Procurement
• Food and Beverage Management
• Culinary Support
• Inventory Management
• Loss Prevention
• Sanitation Standards
• Food Handling
• Leadership and Team Management
• Communication and Interpersonal Skills
• Financial Decision Making
• Integrity and Honesty
• Teamwork and Collaboration
• Problem-Solving
• Customer Service Excellence
• Human Resource Management
• Recruiting and Hiring
• Employee Training
• Disciplinary Procedures

Work Environment and Location

This is a full-time management position located in Jeddah, Saudi Arabia. The role involves overseeing kitchen utility operations, contributing to the overall guest experience and operational efficiency of the establishment.

Delta Hotels and Resorts is committed to being an equal opportunity employer, fostering an environment where diverse backgrounds are valued and celebrated. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

About the Role

Bupa Arabia is seeking a dedicated professional to join its innovative Tamheer program as a Virtual Hospital Operations specialist. This role is integral to the coordination and management of laboratory services and patient cases within a virtual hospital setting. The position requires effective communication between laboratory staff, healthcare providers, and patients, alongside meticulous oversight of laboratory test workflows and adherence to regulatory compliance.

This opportunity is for individuals interested in healthcare operations and patient care, offering valuable experience within a dynamic environment. As part of the Tamheer initiative, the role contributes to the advancement of virtual healthcare services in Saudi Arabia.

Key Responsibilities

• Oversee and manage patient cases within the laboratory setting, coordinating necessary laboratory tests.
• Track laboratory test results and ensure timely communication of findings to laboratory providers and patients.
• Serve as the primary point of contact for patients regarding their laboratory tests, addressing inquiries, providing procedural education, and resolving concerns.
• Collaborate with laboratory technicians, physicians, and other healthcare professionals to ensure efficient and accurate testing and reporting processes.
• Maintain accurate and comprehensive records of patient information, test results, and overall laboratory operations.
• Utilize laboratory information systems for efficient data entry, retrieval, and management.
• Ensure compliance with all relevant regulatory standards and guidelines governing laboratory services.

Qualifications and Requirements

• Bachelor's degree in healthcare administration or a related field.

Required Skills

• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Proficiency in Microsoft Office Suite.
• Experience with healthcare software systems.
• Data analysis skills.
• Ability to maintain professionalism and confidentiality in all interactions.
• Demonstrated ability to work effectively both independently and as part of a team.

Work Context

This is a full-time position within Bupa Arabia. The role is based in Jeddah, Makkah, Saudi Arabia. The program is designed for individuals with 0-1 year of experience, offering an opportunity to gain foundational knowledge in virtual hospital operations.