Full-time مشرف عمليات Jobs in Saudi Arabia

About the Role

Next Match AI, a company developing an AI platform for hiring, is seeking a Finance Manager to lead its financial operations in Riyadh, Saudi Arabia. This is a key leadership position within a growing technology company, operating under a hybrid work model. The Finance Manager will be responsible for the fiscal health of the KSA entity, supporting efficient scaling, and ensuring compliance with Saudi Arabian regulations. This role involves strategic influence, partnership with the CEO and Board, and coordination with international offices in London, Toronto, and Dubai.

NextMatch AI's mission is to connect verified candidates directly to employer systems, aiming to reduce manual screening and improve hiring accuracy. As the company expands in Saudi Arabia, this role is critical for supporting growth and aligning with the Kingdom's Vision 2030 digital transformation initiatives in the HR Tech sector.

Key Responsibilities

• Develop and maintain the financial roadmap for NextMatch AI's KSA and regional expansion initiatives.
• Oversee all VAT filings and ensure complete compliance with Zakat, Tax and Customs Authority (ZATCA) regulations, including electronic invoicing requirements.
• Lead the annual budgeting process and provide comprehensive monthly variance analysis to global leadership.
• Manage international fund transfers, payroll processing, and vendor payments across multiple currencies.
• Prepare high-level financial dashboards for investors and internal stakeholders.
• Act as the primary point of contact for external auditors and local financial institutions.

Qualifications and Requirements

• A minimum of 5 years of experience in Finance Management, with a preference for experience within the Tech, SaaS, or high-growth startup environments.
• A Bachelor's degree in Finance, Accounting, or Economics.
• A professional qualification such as CPA, ACCA, or CMA is highly preferred.
• A deep understanding of Saudi labor laws, Zakat regulations, and Saudi IFRS standards.
• Proficiency in cloud-based ERP and accounting software, including Oracle, NetSuite, Xero, or Zoho Books.
• Exceptional written and verbal communication skills in both English and Arabic.
• A "builder" mentality, with a demonstrated ability to create systems and processes from the ground up.

Required Skills

• Financial Strategy Development
• Compliance and Tax Management (including VAT filings, ZATCA regulations, and electronic invoicing)
• Budgeting and Forecasting
• Cash Flow Management (including international fund transfers, payroll, and vendor payments)
• Financial Reporting and Dashboard Creation
• Audit Management
• Experience in Tech, SaaS, or high-growth startup environments
• Knowledge of Saudi Labor Laws, Zakat, and Saudi IFRS Standards
• Proficiency with cloud-based ERP and accounting software (*, Oracle, NetSuite, Xero, Zoho Books)
• Excellent Communication Skills (English and Arabic)
• A proactive "builder" mentality

Work Environment and Compensation

This is a full-time, hybrid position based in Riyadh, Saudi Arabia. The role offers a monthly salary range of SAR 65,000 – SAR 85,000, plus executive benefits. This position provides a competitive compensation package and significant global exposure within an international structure, supporting the Kingdom's digital transformation in the HR Tech sector.

About the Role

Al Ghurair, a diversified family business group with over six decades of heritage in the Middle East, is seeking a Manager - Showroom for its operations in Riyadh, Saudi Arabia. This full-time position is focused on driving sales performance and ensuring an exceptional customer experience within the automotive sector, specifically for the Mhero and Voyah brands.

Role Overview

As the Manager - Showroom, you will lead a team and oversee all showroom operations to achieve ambitious sales targets and maintain the premium image of the represented brands. This role requires strategic thinking, strong leadership capabilities, and a thorough understanding of sales processes and customer relationship management.

Key Responsibilities

• Drive showroom sales performance by achieving monthly sales volume, revenue, and gross profit targets for Mhero and Voyah brands through effective monitoring of walk-in conversion rates, test drives, and customer follow-ups.
• Lead and coach the showroom team, comprising approximately 6-8 direct reports including Brand Hosts, Sales Executives, and Cashiers, by conducting daily huddles, performance reviews, and ongoing product training focused on EV features and brand positioning.
• Manage and elevate customer experience standards, ensuring every visitor receives a premium and personalized welcome and sales process, while effectively resolving escalations and maintaining mystery shop scores above target.
• Oversee vehicle display and showroom readiness, coordinating vehicle rotation, cleanliness, digital signage, marketing collateral, and hospitality areas to accurately reflect Mhero's rugged identity and Voyah's luxury image.
• Optimize operational processes by monitoring lead management within the CRM system, ensuring accurate order booking and payment processing, and collaborating with the after-sales department for seamless vehicle deliveries.
• Analyze sales data and market feedback by tracking key showroom performance indicators (KPIs) such as traffic, conversion rates, and test drive-to-sale ratios, reporting on competitor activities, and recommending promotional events or inventory adjustments to the Branch Sales Manager.

Qualifications and Experience

• A minimum of 5 years and a maximum of 10 years of relevant experience in a sales management role.
• Experience within the automotive industry is preferred.

Required Skills

• Proven ability to drive sales performance and achieve targets.
• Strong team leadership and coaching capabilities.
• Expertise in managing and enhancing customer experience.
• Proficiency in optimizing operational processes.
• Skilled in sales data analysis and interpretation.
• Experience with CRM systems for lead management and customer tracking.

Work Details

This is a full-time position based in Riyadh, Saudi Arabia.

About the Role

Qiddiya Investment Company is seeking a Manager - Construction to join its team in Riyadh, Saudi Arabia. This role is responsible for overseeing large-scale construction projects from initiation to completion, ensuring delivery on time, within budget, and to high quality standards. The Manager - Construction will coordinate and direct all construction activities, manage resources, and ensure compliance with regulatory requirements and safety protocols.

Key Responsibilities

• Lead and manage construction projects, providing direction and oversight at all project stages.
• Develop and implement comprehensive project plans, schedules, and budgets, ensuring efficient resource allocation.
• Collaborate with architects, engineers, and subcontractors to ensure project designs are executed efficiently and within defined constraints.
• Monitor and report on project progress, proactively addressing issues and implementing timely solutions.
• Ensure strict compliance with health and safety regulations and quality standards throughout the construction process.
• Engage with a diverse range of stakeholders, including regulatory authorities and community representatives, providing project updates and addressing concerns.
• Conduct regular site inspections to verify work compliance with specifications and identify any potential risks.
• Foster a culture of continuous improvement and innovation within the construction team.

Qualifications and Requirements

• Bachelor's degree in Civil Engineering, Construction Management, or a related field.
• A minimum of 10 years of experience in construction management, with a strong focus on large-scale projects.
• A proven track record of successfully delivering projects on time and within budget.
• Strong knowledge of construction methods, materials, and relevant legal regulations.
• Excellent leadership and team management skills.
• Strong problem-solving abilities and the capacity to make sound, timely decisions.
• Effective communication skills, both verbal and written, with the ability to collaborate with diverse stakeholders.
• Familiarity with project management software and construction management tools.
• Knowledge of sustainability practices in construction is preferred.

Required Skills

• Construction Management
• Project Planning
• Budget Management
• Resource Management
• Regulatory Compliance
• Safety Regulations
• Quality Standards
• Stakeholder Engagement
• Site Inspections
• Continuous Improvement
• Innovation
• Leadership
• Team Management
• Problem-Solving
• Decision Making
• Communication (Verbal and Written)
• Project Management Software Proficiency
• Construction Management Tools Proficiency
• Sustainability Practices in Construction

Work Location and Environment

This is a full-time position based in Riyadh, Saudi Arabia. The role involves overseeing construction projects, requiring regular site inspections and collaboration with various teams and stakeholders.

About the Role

Al-Ittihad Club Company is seeking a Retail Franchise & Licensing Manager to join its team in Riyadh, Saudi Arabia. This role is responsible for maximizing commercial intellectual property (IP) revenue through the management of retail franchise partnerships and the Club's licensing program. The position requires a strategic individual focused on balancing commercial growth with the protection and integrity of the Al-Ittihad brand.

The Retail Franchise & Licensing Manager will act as the primary day-to-day contact for the retail franchise partner, ensuring contractual obligations are met, brand standards are maintained, and performance is tracked against Key Performance Indicators (KPIs). The role also involves managing the entire lifecycle of licensing agreements, from onboarding new partners and approving products to tracking royalties and enforcing compliance with the established Licensing Framework. This function serves a dual commercial and brand governance purpose, aiming to drive sustainable, high-margin revenue while safeguarding the Al-Ittihad brand's reputation.

Key Responsibilities

• Serve as the primary operational interface with the Retail Franchise partner, managing the day-to-day relationship and ensuring full adherence to all contractual obligations.
• Monitor and enforce the Contractual Milestone & Accountability Framework, tracking all progressive milestones against agreed timelines, gate conditions, and performance streams.
• Conduct monthly reviews of franchise sales reports, Gross Merchandise Value (GMV), and commission data, preparing Quarterly Business Review (QBR) packs for internal leadership.
• Enforce brand standards across all franchise-operated stores by approving store concepts, visual merchandising planograms, and product ranges prior to launch.
• Coordinate Al-Ittihad Club Company (ICC) location approval for all new store openings, ensuring compliance with site criteria and brand guidelines.
• Manage the store takeover and expansion process, overseeing the handover of existing stores and the onboarding of new franchise locations as per the plan.
• Monitor the franchise partner's marketing commitments, including campaign plans, digital spend allocation, and seasonal product drop calendars.
• Oversee the Retail Franchise & Kit Partner Senior Specialist in managing technical partner obligations and kit-related contractual deliverables.
• Escalate performance shortfalls through the structured consequence mechanism, initiating cure periods, step-in rights, or termination procedures as required.
• Maintain 24/7 ICC data access rights and ensure reporting dashboards are active, accurate, and reviewed on schedule.
• Manage the end-to-end lifecycle of all licensing agreements, from partner identification and onboarding through to royalty collection, compliance monitoring, and renewal or exit.
• Apply and enforce the approved Licensing Framework, including the tiered royalty structure (Tier 1/2/3), stream classification (Itti vs Co-Brand), and the mandatory 7-point licensing checklist for all new submissions.
• Review all incoming licensing proposals against the Resolution 5/2/26 checklist, assessing exclusivity terms, ICC pre-approval process, exit strategy, reputational exposure, and revenue projections.
• Manage the product approval workflow, ensuring all licensed products receive ICC written sign-off prior to production and that no unauthorized products reach the market.
• Track royalty income, minimum guarantee payments, and overall deal performance across the active licensing portfolio, preparing periodic revenue reports for the Head of Franchise & Licensing.
• Oversee the Licensing Specialist in managing partner communications, agreement documentation, and the centralized licensing agreement register.
• Coordinate with Legal/GRC on all new agreements, ensuring no deal is executed without the required sign-off and all contracts meet brand protection standards.
• Monitor compliance with brand audit rights, morality clauses, and auto-termination triggers across all active licensing agreements.
• Manage the 90-day inventory sellout process and post-exit obligations upon agreement termination.
• Identify and develop new licensing opportunities aligned with the Everyday Ittihadi licensing strategy, prioritizing categories within the approved licensing framework.
• Maintain a live centralized register of all franchise and licensing agreements, including key terms, renewal dates, termination triggers, and compliance status.
• Support the Head of Franchise & Licensing in preparing Board submissions, approval presentations, and commercial performance updates.
• Conduct quarterly contract conflict checks across all active agreements for exclusivity overlaps, territorial conflicts, and IP contradictions.
• Ensure all new licensing deals are presented with the standardized checklist.
• Contribute to the development of standard licensing agreement templates and brand governance policies in coordination with Legal.

Qualifications and Requirements

• Minimum: Bachelor’s degree in Business, Marketing, Sports Management, or a related field.
• Minimum: 5+ years of experience in commercial partnerships, licensing, retail management, or franchise operations.
• Preferred: Master’s degree or MBA.
• Preferred: Experience in the sports industry, FMCG licensing, or retail franchise environments.
• Preferred: Exposure to GCC or MENA commercial markets.
• Minimum: Professional working proficiency in both Arabic and English.
• Preferred: Bilingual with native Arabic and fluent English.
• No specific professional certifications are required, but a Licensing International certification or equivalent is preferred.

Required Skills

• Commercial acumen and contract management
• Brand governance and IP protection
• Franchise operations and partner performance management
• Analytical thinking and data-driven reporting
• Stakeholder management and cross-functional collaboration
• Attention to detail and compliance orientation
• Communication and negotiation skills
• People management and team development

Work Environment

This is a full-time position based in Riyadh, Saudi Arabia, with Al-Ittihad Club Company.

About the Role

Fircroft is seeking an experienced Enterprise Resources Planning (ERP) Manager to oversee the implementation, management, and ongoing enhancement of their Microsoft Dynamics 365 Finance & Operations (D365FO) platform. This full-time position, based in Riyadh, Saudi Arabia, requires a strategic leader with significant ERP expertise, strong project management capabilities, and a proven history of driving digital transformation initiatives within a dynamic business environment. The successful candidate will be crucial in aligning ERP solutions with organizational objectives, optimizing business processes, and fostering technological innovation across all departments, playing a key role in shaping the company's enterprise systems and driving operational excellence.

Key Responsibilities

• Lead the deployment, enhancement, and optimization of the Microsoft Dynamics 365 Finance & Operations (D365FO) platform.
• Manage system configuration, customization, testing, upgrades, and integrations with other essential business applications.
• Ensure ERP solutions are strategically aligned with organizational objectives and operational requirements.
• Manage ERP implementation and improvement projects from initial planning through to successful execution.
• Coordinate with stakeholders to gather comprehensive business requirements and ensure successful project delivery.
• Monitor project progress and provide regular updates to senior management.
• Develop and deliver training programs for end-users to maximize system adoption and proficiency.
• Provide ongoing support, issue resolution, and guidance to end-users.
• Analyze existing business processes to identify opportunities for automation and operational optimization.
• Lead ERP-driven process improvement initiatives across relevant departments.
• Drive digital transformation and foster technology innovation through ERP strategies.
• Oversee data migration and integration from legacy systems, ensuring data integrity.
• Develop dashboards, key performance indicators (KPIs), and reports to support business decision-making.
• Support internal and external audits by providing accurate reporting and documentation.
• Ensure all ERP operations comply with company policies, regulations, and industry best practices.
• Manage user access controls, data governance, backup processes, and implement information security measures.
• Protect sensitive business data through strong security controls and governance frameworks.
• Lead and mentor ERP and technology teams, fostering a culture of continuous learning and high performance.
• Develop and implement long-term ERP strategies aligned with business objectives.
• Manage ERP budgets effectively and cultivate strong relationships with vendors and technology partners.
• Establish clear team KPIs and performance standards.
• Present ERP performance reports and strategic recommendations to executive management.

Qualifications and Requirements

• Bachelor's Degree in Information Technology, Computer Science, Information Systems, or a closely related field.
• A Master's Degree in a relevant field is preferred.
• Minimum of 10 years of progressive experience in Information Technology and Enterprise Systems.
• Minimum of 3-5 years of dedicated leadership or supervisory experience within an IT or ERP context.
• Proven experience successfully managing ERP implementations and enterprise-wide system integrations.

Required Skills

• Strong expertise in Microsoft Dynamics 365 Finance & Operations (D365FO) or equivalent enterprise-level ERP platforms.
• Deep understanding of ERP architecture, business process integration, and data governance principles.
• Demonstrated experience in managing ERP vendors and technology partners.
• Knowledge of cybersecurity best practices, access management, and enterprise data security protocols.
• Excellent analytical and problem-solving skills, with a strong aptitude for strategic thinking.
• Proficient project management skills, with the ability to manage multiple priorities in a fast-paced environment.
• Excellent communication skills, with fluency in both Arabic and English, enabling effective interaction with diverse stakeholders.
• Leadership and team management capabilities.
• Budget management and vendor management experience.

Work Environment and Additional Information

This is a full-time position based in Riyadh, Saudi Arabia. Professional certifications in Microsoft Dynamics, SAP, Oracle, or related ERP technologies are highly desirable.

About the Role

AtkinsRéalis is seeking a motivated SLA Manager - AFC to join our team in Riyadh, Saudi Arabia. This role is responsible for overseeing all Service Level Agreement (SLA) obligations for AFC contractors, ensuring adherence to contractual Key Performance Indicators (KPIs) and maintaining operational efficiency. The SLA Manager will manage corrective and preventive maintenance activities, review SLA performance reports, validate invoices, and streamline workflows using the EAMS (Maximo) system. This position acts as a technical liaison between contracts, operations, and stakeholders, providing feedback for future contract variations and ensuring the smooth execution of day-to-day AFC operations.

As a global engineering services and nuclear organization, AtkinsRéalis connects people, data, and technology to transform infrastructure and energy systems. We are committed to helping our clients engineer a better future. This role offers an opportunity to contribute to impactful projects within the Saudi Arabian market.

Key Responsibilities

• Manage AFC contractors' SLA obligations in strict accordance with contractual requirements.
• Oversee all AFC corrective and preventive maintenance activities to ensure timely and effective execution.
• Review monthly SLA reports, verifying performance against defined KPIs.
• Substantiate SLA invoices based on performance against defined KPIs.
• Review SLA plans, RAM (Reliability, Availability, Maintainability) plans, and Standard Operating Procedures (SOPs) for all maintenance activities.
• Develop and implement SOPs, processes, and EAMS (Maximo) workflows to streamline SLA management and address any breaches.
• Provide comprehensive technical support to the contracts team for the enforcement of SLA obligations.
• Offer critical technical feedback for the development and refinement of future contract variations.
• Manage and lead the AFC SLA inspection team, ensuring high standards of performance and compliance.
• Oversee EAMS (Maximo) workflows and processes related to service tickets and work orders.
• Develop and manage interface documents with stakeholders, clearly defining scope and escalation matrices.
• Conduct workshops, meetings, and interfaces with internal and external stakeholders to effectively resolve operational issues.

Qualifications and Requirements

• Bachelor's degree in Engineering, IT, or a related field.
• Proven experience in SLA management, including oversight of maintenance activities and contract enforcement.
• Demonstrated ability to evaluate SLA performance and provide insightful technical feedback.
• Strong stakeholder management and liaison capabilities.
• Experience in managing inspection teams and coordinating cross-functional activities.
• Aptitude for resolving operational issues and streamlining processes effectively.

Required Skills

• Strong knowledge of AFC systems, SLAs, and KPIs.
• Proficiency in EAMS (Maximo) for workflow and process management.
• Expertise in SLA management and maintenance oversight.
• Skilled in contract enforcement and stakeholder management.
• Effective leadership and problem-solving abilities.

Work Environment and Experience

This is a full-time position based in Riyadh, Saudi Arabia. The role requires 5-10 years of experience in a relevant field.

About the Role

Alfanar Projects is seeking a skilled Site Manager with a specialization in Electrical Engineering to oversee the execution of 380 kV Substation projects in Riyadh, Saudi Arabia. This full-time position requires a professional with extensive experience in managing complex electrical infrastructure projects, ensuring adherence to industry standards, and driving successful project completion. The Site Manager will be responsible for supervising all on-site activities, including the installation, testing, and commissioning of high-voltage equipment, demanding strong leadership, technical expertise, and a commitment to quality and safety.

Key Responsibilities

• Supervise daily site activities for 380 kV Substation projects to ensure efficient workflow and progress.
• Monitor and manage the installation, testing, and commissioning of key substation equipment, including GIS, Transformers, Switchgear, and Protection Systems.
• Ensure all site work strictly adheres to Saudi Electricity Company (SEC) standards, approved project drawings, and project specifications.
• Coordinate effectively with site supervisors, foremen, subcontractors, and the project team to ensure seamless operations.
• Diligently track site progress and provide regular, accurate updates to project management.
• Champion and enforce compliance with all relevant safety regulations and quality standards on the project site.
• Proactively identify site issues and provide support in resolving technical challenges during project execution.
• Maintain comprehensive and accurate documentation and site records for all project activities.

Qualifications and Requirements

• A Bachelor's Degree in Electrical Engineering or Power Engineering is mandatory.
• A minimum of 10 to 15 years of progressive experience specifically in 380 kV Substation projects.
• Demonstrated hands-on experience in installation and site supervision within substation environments.
• In-depth knowledge of substation equipment and High Voltage (HV) systems.
• Familiarity with Saudi Electricity Company (SEC) standards is highly preferred.
• The ability to work effectively under challenging site conditions and consistently meet project deadlines.

Required Skills

• Expertise in Installation and Site Supervision.
• Proficiency in Substation Equipment and HV Systems.
• Strong Communication and Coordination skills.

Work Environment and Details

This is a full-time position based in Riyadh, Saudi Arabia. The role requires a minimum of 10 years of experience in the field.

About the Role

Accenture Middle East is seeking a Cyber Readiness & Crisis Senior Manager to join its team in Riyadh, Saudi Arabia. As a global professional services company, Accenture offers a wide range of services in strategy, consulting, interactive, technology, and operations, with extensive digital capabilities. The Security practice is a rapidly growing area within the business, with significant expansion plans. The global Cyber Investigation and Forensic Response (CIFR) practice is expanding to deliver incident response services to enterprise customers. This role provides an opportunity to build a career within an innovative culture focused on shared success and diverse thinking.

You will be part of a specialized team within Accenture Security CIFR, responding to major data breaches globally and conducting cyber threat hunting in complex business environments. Utilizing various tools and Digital Forensic and Incident Response (DIFR) techniques, you will work in a fast-paced, collaborative environment with a diverse team dedicated to providing expert incident response services to Accenture customers. This position requires individuals who can engage with C-suite executives and guide senior leadership in developing strategies for robust security and enterprise resilience capabilities. Deep industry expertise is crucial for understanding client needs and advising executives on strategies within the incident response landscape.

Key Responsibilities

• Lead incident response engagements, coordinating on-site and remote investigations.
• Identify and investigate intrusions to determine causes and the extent of breaches.
• Conduct data collection, host and network digital forensics, log analysis, and malware analysis using DIFR techniques, including EDR solutions and threat intelligence.
• Lead threat hunting engagements.
• Perform incident response within various Cloud platforms.
• Identify attacker Tactics, Techniques, and Procedures (TTPs) to develop indicators of compromise.
• Develop and implement dynamic remediation plans in conjunction with incident response engagements.
• Author comprehensive client reports detailing investigative findings.
• Communicate effectively with customers, stakeholders, and legal counsel on technical and strategic matters throughout the engagement lifecycle.
• Support Accenture leadership in scoping engagements with methodical approaches based on customer requirements.
• Mentor and train CIFR team members.
• Contribute to the global practice by developing and maintaining service offerings.

Qualifications and Requirements

• Strong knowledge of incident response, digital forensics, and cyber incident investigation processes.
• Familiarity with common DFIR toolsets.
• DFIR-related knowledge of Microsoft Windows, GNU/Linux, and MacOS operating systems.
• Experience with Threat Hunting on both endpoint and network levels.
• Ability to identify attacker TTPs and develop indicators of compromise.
• Understanding of attacker eradication, and improvements to monitoring and protection capabilities.
• Experience developing and implementing dynamic remediation plans for customers.
• Understanding of enterprise environments and their functionality.
• Knowledge of common malware types, behaviors, and infection vectors.
• Ability to lead a team of investigators during demanding engagements, including client interaction.
• Excellent project management and client-facing communication skills.
• Experience with Cloud environments.
• Experience with OT and ICS environments.
• Knowledge of scripting and programming languages.
• Experience with reverse engineering and sandboxing technologies.
• Relevant degree in computing/IT.
• Possession of security certifications such as GREM, GCFE, GCFA, CEH, GCIH, or equivalent.
• Minimum 5 years of DFIR experience.

Required Skills and Expertise

• Incident Response
• Digital Forensics
• Cyber Incident Investigation
• DFIR Toolsets
• Operating Systems: Microsoft Windows, GNU/Linux, MacOS
• Threat Hunting (Endpoint and Network)
• Attacker Tactics, Techniques, and Procedures (TTPs) Identification
• Indicators of Compromise Development
• Remediation Plan Development and Implementation
• Enterprise Environment Understanding
• Malware Analysis and Infection Vector Understanding
• Team Leadership in Investigations
• Client Interaction
• Project Management
• Client-Facing Communication
• Cloud Environments
• Operational Technology (OT) and Industrial Control Systems (ICS) Environments
• Scripting and Programming Languages
• Reverse Engineering and Sandboxing Technologies
• Security Certifications (*, GREM, GCFE, GCFA, CEH, GCIH)
• Data Collection
• Host and Network Digital Forensics
• Log Analysis
• Malware Analysis
• Living-of-the-Land Techniques
• EDR Solutions and Threat Intelligence Application
• Threat Hunting Engagement Leadership
• Incident Response in Cloud Platforms
• Client Report Authoring
• Customer Interface (Technical and Strategic)
• Mentoring and Training Team Members
• Service Offering Development and Maintenance

Work Environment and Location

This is a full-time position based in Riyadh, Saudi Arabia. You will be part of a dynamic team within Accenture's Cyber Investigation and Forensic Response (CIFR) practice, working in a fast-paced, highly collaborative environment with a diverse team.

Join Majestic International Company as a Supervisor of Operations!

At Majestic International Company, we pride ourselves on our history of discipline, excellence, and adaptability. Established in 1986, we have built a reputation as a leading organization in various strategic business sectors.

Job Overview:
This is a full-time on-site position located in Sakaka and Arar, where you will oversee daily operations and manage operational processes. You will utilize your analytical skills to improve efficiency and maintain effective communication within the team.

Key Responsibilities:

• Supervise daily operations to ensure high efficiency.
• Enhance operational procedures to support various teams in achieving productivity and quality.
• Monitor performance and analyze operational data to make informed decisions.

Qualifications:

• Bachelor's degree or diploma in any field.
• Supervisory and operational management skills.
• Strong understanding of operational processes.
• Analytical skills for problem-solving and process improvement.
• Effective communication skills.
• Experience in a similar role is a plus.

Join our team as a Sales Deputy Manager!
We at Hamad Mohammed Al-Raqib & Sons Trading Company are looking for a competent individual to be part of our sales team at our Khamis Mushait branch.

Job Objective:
Lead the sales team within the showroom to achieve monthly and annual sales goals and provide an excellent customer experience.

Key Responsibilities:

• Supervise the sales team and distribute tasks.
• Achieve sales and profitability goals.
• Follow up on customer traffic and ensure service quality.
• Train and guide the sales team.
• Prepare daily schedules and organize working hours.
• Follow up on promotional offers and implement them.
• Monitor product display and adhere to standards.
• Handle customer complaints.
• Follow up on inventory and coordinate with warehouses.
• Prepare periodic reports.

Required Qualifications:
Diploma or Bachelor's degree in Business Administration or Marketing, and at least 3 years of experience in sales, including one year in a supervisory position.

Required Skills:

• Leadership and team management skills.
• Sales and negotiation skills.
• Ability to analyze performance indicators.
• Customer service and problem-solving skills.
• Effective communication in both Arabic and English.
• Ability to work under pressure.

About the Role

Red Sea Global Hospitality is seeking a Food and Beverage Supervisor to join its team. This role is integral to supporting the overall Food & Beverage operations of the property, focusing on maximizing customer satisfaction, optimizing employee performance, and achieving business results. The position reports to the Restaurant Manager and is based in Tabuk, Saudi Arabia.

Key Responsibilities

• Ensure guest satisfaction by fostering a positive team environment focused on employee satisfaction and prompt, courteous service.
• Deliver all orders promptly and courteously, maintaining a positive image and ensuring cleanliness in guest areas.
• Supervise the prompt and courteous delivery of all food and beverage orders in Restaurants and Room Service to ensure complete guest satisfaction.
• Assist with serving, seating, and effective communication with the kitchen to ensure guest satisfaction.
• Motivate and train employees continuously.
• Open and close shifts in accordance with the Manager’s Checklist.
• Train, maintain, and implement all Red Sea Global Hospitality Service Standards.
• Perform revenue and check control procedures correctly during the shift.
• Ensure a safe and clean work environment for all employees and guests.
• Utilize necessary tools for managing shifts, including schedules, floor plans, reservations, and checks.
• Address potential issues such as staff call-outs or last-minute bookings.
• Remain on the floor during the shift to ensure adequate coverage.
• Ensure that high-quality products are being served.
• Maintain proper grooming and uniform standards.
• Plan and oversee an effective repair and maintenance program through work orders and inspections.
• Exercise station rotation to ensure fair distribution of stations.
• Supervise daily employee relations, including scheduling and time adjustments.
• Assist with employee performance as needed to guarantee guest satisfaction.
• Aid in establishing a successful training program for new and existing team members.
• Promote problem-solving among team members through effective training and empowerment.
• Establish effective communication with team members to build trust and respect.
• Maintain fair and consistent counseling and/or disciplinary procedures in accordance with Red Sea Global Hospitality’s Guarantee of Fair Treatment Policy.
• Identify and suggest incentive programs, new concepts, and operational strategies.
• Perform any additional duties required for operational smoothness.

Qualifications and Requirements

• A minimum of 5 to 10 years of experience in a relevant role within the hospitality industry.

Required Skills

• Guest Satisfaction
• Team Environment
• Employee Performance Management
• Service Excellence
• Problem Solving
• Training and Development
• Effective Communication
• Revenue and Check Control Procedures
• Workplace Safety and Cleanliness
• Grooming and Uniform Standards
• Repair and Maintenance Program Oversight
• Employee Relations Management
• Incentive Program Development
• Operational Strategy Implementation

Work Environment and Location

This is a full-time role based in Tabuk, Saudi Arabia. Red Sea Global Hospitality is committed to providing opportunities for personal and professional development and fosters a supportive and inclusive work environment.

About the Role

Jayasom Wellness Resort Amaala, an exclusive retreat scheduled to open in 2025 at Triple Bay, AMAALA, is seeking a dedicated F&B Supervisor to join its founding team. In collaboration with Red Sea Global (RSG), Jayasom aims to offer a distinctive experience focused on deep healing, conscious living, and meaningful connection for adults, families, and private residents. This position is key to implementing Jayasom's strategy and wellness culture through operational gourmet service programs and initiatives, ensuring excellence in operations and a seamless guest experience.

The F&B Supervisor will be responsible for overseeing the resort's restaurants, bars, and organic retail kiosk. This role requires a proactive individual who can lead by example, embodying the company's commitment to wellness and sustainability. The supervisor will contribute to fostering a positive and collaborative work environment, supporting the resort's mission to enhance human potential and redefine wellness hospitality through holistic health, integrative medicine, and compassionate care.

Key Responsibilities

• Assist the Gourmet Service Manager in the daily operations of restaurants, bars, and the organic retail kiosk.
• Supervise all gourmet service activities, including staff training, product procurement, and departmental budget management.
• Ensure all restaurant, bar, and organic retail kiosk operations adhere to the highest standards and align with Jayasom's food and beverage objectives.
• Develop and maintain strong relationships with vendors, outsourcing partners, guests, owners, and colleagues.
• Maintain effective communication with all reporting lines, ensuring timely and accurate information dissemination.
• Promote a positive and collaborative work environment characterized by open communication, teamwork, participation, creativity, trust, respect, professionalism, and engagement.
• Actively participate in meetings and committees.
• Work towards achieving and exceeding the company's business targets.
• Approach all projects with a positive and resourceful mindset.
• Perform any other reasonable duties and responsibilities as assigned.
• Participate in the selection, training, and development of an effective gourmet service team.
• Lead by example, providing a clear vision and effective communication to the gourmet service team.
• Model desired behaviors and uphold company values.
• Provide a supportive work environment where team members feel encouraged to seek feedback, share opinions, and discuss challenges.
• Lead with empathy, understanding team members' perspectives to foster stronger connections.
• Delegate responsibilities to team members, providing the necessary support for them to take ownership and accountability.
• Ensure team members have a clear understanding of their roles, responsibilities, company expectations, and the roles of others.
• Encourage team members to participate in learning activities, committees, seminars, webinars, community relations, meetings, and surveys.
• Acknowledge and celebrate team member successes and contributions.
• Conduct regular feedback discussions with team members regarding performance, task completion, well-being, and provide necessary support and guidance.
• Foster teamwork and collaboration within the department and with other property departments.
• Promote team members' commitment to delivering excellent and personalized guest service.
• Assist the Gourmet Service Manager in developing and implementing operational procedures and standards to enhance and measure quality, incorporating current techniques and equipment.
• Schedule and coordinate the work of the gourmet service team to ensure efficient service, technical accuracy, and adherence to budgeted labor cost goals.
• Lead and organize gourmet service department tastings and training sessions for all food and beverage products.
• Demonstrate knowledge of all types of allergens, food preferences, and guest intolerances, and offer alternatives based on guest medical profiles.
• Operate the existing POS system (Micros) according to assigned responsibility levels.
• Monitor and analyze competitor menus, products, and services.
• Address guest complaints promptly and courteously to ensure high levels of guest satisfaction.
• Conduct regular inspections of restaurants, bars, and organic retail kiosk units to assess service quality, cleanliness, sanitation, equipment, and staff appearance and hygiene.
• Establish and maintain a regular cleaning and maintenance schedule for all kitchen areas and equipment.
• Stay updated with service and culinary trends and provide feedback for improvement to the Head of Gourmet.
• Prepare operational reports, analyze progress and adverse trends, and make appropriate recommendations.
• Ensure the gourmet service team maintains a high level of service in accordance with established standards.
• Be present on the front line to interact with guests, gather feedback, and build lasting relationships.
• Coordinate with the gourmet kitchen team to educate service team members on new products and menus.
• Conduct regular inventory of operating supplies and equipment with the stewarding department, providing matching reports.
• Obtain and account for the correct settlement of all issued bills and manage outlet floats.
• Prepare daily reports including revenue, voids, guest complaints, guest preferences, and special guest celebrations/occasions.
• Prepare, facilitate, and attend departmental and resort meetings as per property operational guidelines.
• Prepare staff rosters based on business levels to optimize staff productivity while ensuring a healthy work-life balance.
• Ensure established opening and closing procedures for gourmet service outlets are clearly communicated and followed.

Qualifications and Requirements

• BA in Hotel Management or an equivalent qualification.
• Previous experience in a similar role within a luxury resort, including pre-opening experience.
• Progressive experience in high-quality service environments.
• Knowledge of wellness cuisine and current trends.
• Understanding of food regulations, health, and safety standards.
• Proficiency in hotel information systems, specifically Opera, Fidelio, and Micros Symphony.
• Strong attention to detail.
• Excellent time management skills.
• Proficiency in cost control measures.
• Ability to multitask effectively.
• Strong planning capabilities.
• Excellent teamwork and collaboration skills.
• Ability to perform under pressure.
• Creative and innovative approach to problem-solving.
• Positive attitude.
• Friendly and approachable demeanor.
• Flexible and adaptable to change.
• Responsible and reliable.
• Empathetic.
• Skills in motivating others.
• Ability to build effective teams.
• Proficiency in managing vision and purpose.
• Adherence to ethics and values.
• Ability to cultivate relationships.
• Strong business acumen.
• Capability in leading in wellness contexts.
• Solid technical capacity.

Required Skills

• Gourmet Service Operations
• Wellness Culture Integration
• Sustainability Culture Implementation
• Food and Beverage Management
• Procurement and Purchasing
• Budgeting and Financial Control
• Training and Development of Staff
• Product Knowledge
• Departmental Budgeting
• Holistic Health Principles
• Integrative Medicine Concepts
• Soulful Care Practices
• Operational Procedures Development
• Quality Enhancement Strategies
• Workforce Scheduling
• Labor Cost Management
• Food and Beverage Tastings
• Allergen Knowledge
• Food Preference Management
• Guest Medical Profile Interpretation
• POS System Operation (Micros)
• Competitor Analysis
• Guest Complaint Handling
• Cleanliness and Sanitation Standards
• Equipment Maintenance
• Service and Culinary Trend Awareness
• Operational Reporting and Analysis
• Guest Relationship Management
• Inventory Management
• Bill Settlement Procedures
• Daily Reporting
• Staff Roster Preparation
• Opening and Closing Procedures
• Teamwork and Collaboration
• Ability to handle pressure
• Creative and innovative thinking
• Positive Attitude
• Friendly and approachable communication
• Flexibility and adaptability to change
• Responsibility and reliability
• Empathy
• Motivating others
• Building effective teams
• Managing vision & purpose
• Ethics and values
• Cultivating relationships
• Business acumen
• Leading in wellness
• Technical capacity
• Wellness cuisine and trends
• Food regulations
• Health and safety regulations
• Hotel information systems (Opera, Fidelio, Micros Symphony)

Work Environment and Experience

This full-time position is based at Jayasom Wellness Resort Amaala in Tabuk, Saudi Arabia. The role requires 5-10 years of experience in a similar capacity, preferably within a luxury resort setting, and experience with pre-opening phases is highly valued. The work environment emphasizes a wellness and sustainability culture, requiring a proactive and collaborative approach from all team members.

About the Role

Red Sea Global, through its subsidiary Red Sea Coastal Trading Company, is seeking a Manager - Warehouse Facilities & Operations Management. This role will oversee a new Central Distribution Centre in Umluj, Tabuk, Saudi Arabia, supporting the delivery of materials, equipment, and services for Red Sea Global's regenerative tourism projects. The position is responsible for ensuring a safe, compliant, and efficient environment for 24/7 supply chain operations, aligning with the company's commitment to efficiency, reliability, and environmental responsibility. The Red Sea Coastal Trading Company provides comprehensive supply chain management, including procurement support, transportation, inventory, warehouse management, and last-mile logistics, making this role critical for maintaining operational integrity and sustainability.

Key Responsibilities

• Oversee all hard and soft facilities management (FM) services at the Central Distribution Centre.
• Manage and monitor industrial air conditioning and climate control systems, including routine servicing and repairs.
• Ensure the maintenance, testing, and auditing of all Fire Fighting Systems, alarms, sprinklers, and suppression equipment to meet local regulatory codes.
• Coordinate preventative and corrective maintenance for building infrastructure, dock levelers, lighting, and backup power generators.
• Supervise external engineering contractors to ensure high-quality, timely repairs with minimal operational downtime.
• Manage the on-site cleaning team or third-party providers to maintain strict hygiene standards across the warehouse floor, offices, and welfare areas.
• Direct industrial, recyclable, and general waste streams, ensuring strict compliance with environmental regulations and corporate sustainability goals.
• Oversee routine monitoring and treatment programs for pest control tailored for large-scale logistics environments.
• Ensure safe access to loading bays, parking lots, and external perimeters through effective grounds maintenance.
• Serve as the primary point of contact for health, safety, and environmental (HSE) audits.
• Ensure all contractors complete risk assessments and method statements (RAMS) before commencing work.
• Maintain accurate records of statutory compliance certificates, building permits, and maintenance logs.
• Manage the site's annual FM operational budget (OpEx) and contribute to capital expenditure (CapEx) planning.
• Review contractor invoices, negotiate service level agreements (SLAs), and drive cost-saving initiatives.

Qualifications and Experience

Candidates should possess a minimum of 10 years of experience in Facilities Management, with a specific focus on large logistics centres, manufacturing hubs, or distribution warehouses. Proven experience in managing diverse teams of technical technicians and soft-service contractors is essential. The ability to respond promptly to site emergencies outside of standard working hours is also required.

Required Skills and Expertise

• Expertise in HVAC & AC Systems management and maintenance.
• Proficiency in Fire & Life Safety (FFS) systems and regulations.
• Strong capabilities in Asset Management for facilities.
• Effective Vendor Management skills.
• Experience in managing Janitorial & Cleaning services.
• Knowledge of Waste Management best practices and regulations.
• Competence in Pest Control strategies for industrial environments.
• Skills in Grounds Maintenance to ensure site accessibility and safety.
• Comprehensive understanding of Health, Safety, and Compliance requirements.
• Proficiency in Budget & Financial Control for operational and capital expenditures.
• A strong understanding of industrial HVAC systems.
• Knowledge of FFS Regulations.
• Familiarity with Automated Building Management Systems (BMS).
• Demonstrated Leadership qualities.
• Excellent Problem-Solving abilities.

Education and Additional Information

A Bachelor's degree in Engineering, Facilities Management, Business Administration, or a related field is required. Professional FM certifications such as ISO, IWFM, IFMA, or NEBOSH are highly desirable. This is a full-time position located in Umluj, Tabuk, Saudi Arabia.

About the Club Lounge Supervisor Role

The Ritz-Carlton Hotel Company, *** is seeking a dedicated Club Lounge Supervisor to join our team in Tabuk, Saudi Arabia. This full-time, non-management position focuses on ensuring the seamless operation of the club lounge and upholding the highest standards of guest service. The role is integral to delivering the "Gold Standards" of The Ritz-Carlton, creating memorable experiences for guests, and maintaining the brand's reputation in luxury hospitality. This position is part of Marriott International's portfolio of brands.

Key Responsibilities

• Ensure staff collaboration to provide optimal service and meet guest needs.
• Inspect staff grooming and attire, rectifying any deficiencies to maintain professional standards.
• Complete opening and closing duties, including setup, cleaning, and securing premises.
• Inspect storage areas for organization, adherence to FIFO, and cleanliness.
• Complete scheduled inventories and manage stock levels, requisitioning supplies as needed.
• Monitor dining areas for seating availability, service quality, and guest safety.
• Complete work orders for necessary maintenance repairs.
• Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees.
• Serve as a role model and first point of contact for the Guarantee of Fair Treatment/Open Door Policy.
• Adhere to all company safety and security policies and procedures, reporting accidents and unsafe conditions.
• Complete required safety training and certifications.
• Ensure uniform and personal appearance are clean and professional.
• Maintain the confidentiality of proprietary information and protect company assets.
• Welcome and acknowledge all guests according to company standards.
• Anticipate and address guest service needs, including assisting individuals with disabilities.
• Thank guests with genuine appreciation.
• Speak with others using clear and professional language.
• Develop and maintain positive working relationships with colleagues.
• Support team goals and respond appropriately to employee concerns.
• Ensure adherence to quality expectations and standards.
• Identify and implement new ways to increase organizational efficiency, productivity, quality, safety, and cost-savings.

Qualifications and Requirements

• A high school diploma or *** equivalent is preferred.
• A minimum of 2 years of related work experience is required.
• At least 1 year of supervisory experience is required.

Required Skills

• Teamwork and collaboration
• Exceptional guest service
• Supervision and team leadership
• Inventory management
• Maintenance repair coordination
• Hiring and onboarding processes
• Employee training and development
• Scheduling and workforce management
• Employee evaluation and performance management
• Employee counseling and discipline
• Employee motivation and engagement
• Coaching and mentoring
• Adherence to safety and security policies
• Effective communication
• Problem-solving abilities
• Driving organizational efficiency
• Productivity improvement initiatives
• Maintaining quality standards
• Implementing cost-saving measures

Work Environment and Physical Demands

This is a full-time, non-management position located in Tabuk, Amaala, Saudi Arabia. Physical demands include the ability to stand, sit, or walk for extended periods, and move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance. Fine motor skills and hand-eye coordination are necessary. The role may require movement through narrow, confined, or elevated spaces, as well as up and down stairs and service ramps. Reaching overhead and below the knees, including bending, twisting, pulling, and stooping, is also part of the physical requirements. The ability to read and visually verify information in various formats, including small print, and visually inspect tools and equipment for defects is essential. Performing other reasonable job duties as requested by Supervisors is expected.

About the Role

Miraval Resorts & Spas is seeking a dedicated Laundry Manager to oversee all laundry and tailoring operations at Miraval The Red Sea, a wellness destination resort located in Umluj, Tabuk, Saudi Arabia. This full-time position is essential for maintaining high standards of cleanliness, garment care, presentation, efficiency, and colleague service. The Laundry Manager will work closely with the Executive Housekeeper and operational leaders to ensure smooth daily operations and support the resort's commitment to wellbeing, luxury hospitality, sustainability, and mindful care. The role requires strong leadership, exceptional organizational skills, meticulous quality control, and a focus on fostering a positive and collaborative work environment, embodying Miraval's philosophy of mindful hospitality.

Key Responsibilities

• Oversee daily laundry operations, including linen processing, guest laundry services, dry cleaning coordination, and uniform management.
• Ensure all linen, uniforms, and guest garments are cleaned, finished, and delivered according to established quality and timing standards.
• Monitor laundry workflow, productivity, and operational efficiency to ensure smooth service delivery.
• Ensure consistent adherence to proper handling, sorting, washing, drying, pressing, and storage procedures.
• Conduct regular inspections of linen, uniforms, and guest garments to uphold quality standards.
• Coordinate with Housekeeping and other departments to maintain operational linen par levels.
• Supervise tailoring operations, including alterations, repairs, fittings, and uniform maintenance.
• Ensure all colleagues are provided with properly fitted and well-maintained uniforms.
• Maintain accurate uniform inventory records and support uniform issuance.
• Monitor garment lifespan and recommend replacement plans.
• Lead, motivate, and develop Laundry Attendants and Tailors through coaching, training, and daily support.
• Prepare departmental schedules and allocate duties based on business demands.
• Foster a culture of teamwork, mindfulness, professionalism, and continuous improvement.
• Conduct departmental training sessions on equipment use, chemical handling, garment care, and safety procedures.
• Support colleague wellbeing and maintain positive working relationships across departments.
• Ensure compliance with Hyatt and Miraval brand standards, hygiene protocols, and operating procedures.
• Maintain high standards of cleanliness, organization, and safety within laundry and uniform areas.
• Monitor laundry chemical usage and ensure proper handling, storage, and usage practices.
• Collaborate with Engineering to ensure laundry equipment is maintained in good operational condition.
• Report maintenance issues promptly and follow up on corrective actions.
• Monitor and control departmental expenses, including chemicals, linen, uniforms, and operational supplies.
• Conduct regular linen and uniform inventory counts and assist in loss prevention.
• Support cost control initiatives while upholding quality service standards.
• Assist with forecasting linen and uniform requirements based on occupancy and operational needs.
• Ensure guest laundry requests are handled professionally, confidentially, and within established timelines.
• Respond promptly to guest and colleague requests, concerns, or special garment care requirements.
• Deliver courteous, caring, and personalized service aligned with Miraval's philosophy.
• Adhere to all Colleague Handbook rules and hotel policies on Fire, Hygiene, Health, Safety, and Wellbeing.
• Report for duty punctually in the correct uniform and name badge.
• Maintain a high standard of personal appearance and hygiene.
• Maintain positive working relationships with colleagues across all departments.
• Attend and contribute to departmental meetings and hotel initiatives.
• Fully support Hyatt and Miraval operational standards and brand requirements.
• Undertake any reasonable tasks and secondary duties as assigned by the Executive Housekeeper.
• Project a positive, calm, and mindful attitude at all times.
• Provide courteous, professional, and caring service to colleagues and guests.

Qualifications and Requirements

• Diploma or Degree in Hospitality Management, Housekeeping, Textile Care, or a related field is preferred.
• A minimum of 3 to 5 years of experience in laundry operations within hospitality environments.
• At least 1 to 2 years of experience in a supervisory or managerial role within laundry operations.
• Strong knowledge of laundry operations, fabric care, stain treatment, and garment handling procedures.
• Proven experience managing laundry equipment, chemicals, linen control, and uniform operations.
• Strong leadership, organizational, and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively across departments and manage multiple operational priorities effectively.
• Proficiency in MS Office is required.
• Experience with laundry inventory systems is an advantage.
• Ability to stand and walk for extended periods.
• Ability to lift and move laundry items and operational supplies as required.

Required Skills

• Laundry Operations Management
• Tailoring & Uniform Management
• Leadership and Team Development
• Colleague Engagement
• Quality Assurance and Control
• Inventory Management
• Cost Control
• Guest and Colleague Service Excellence
• Problem-solving
• Organizational Skills
• Communication Skills
• Interpersonal Skills
• MS Office Proficiency
• Laundry Inventory Systems (advantageous)

Work Environment and Location

This is a full-time position at Miraval The Red Sea, a wellness destination resort located in Umluj, Tabuk, Saudi Arabia. The role involves working indoors and outdoors as required within the resort environment.