Full-time مشرف عمليات Jobs in Saudi Arabia

More than 435 Full-time مشرف عمليات Jobs in Saudi Arabia. Explore detailed job descriptions, salaries, and locations. Apply and get hired today!



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Mgr-Housekeeping

Mgr-Housekeeping

📣 Job AdNew

W Hotels

Full-time

About the Role

W Hotels in Riyadh, Saudi Arabia, is seeking a Manager-Housekeeping to oversee the cleanliness and guest satisfaction standards across the property. This full-time management position is integral to maintaining a well-maintained and welcoming environment for guests and staff. The role involves managing daily operations of the Housekeeping department, and potentially Recreation/Health Club and Laundry services, contributing to operational efficiency and departmental budget management.

Key Responsibilities

  • Oversee and manage the daily shift operations of the Housekeeping department, and if applicable, the Recreation/Health Club and Laundry services.
  • Direct and collaborate with employees to ensure all guest rooms, public spaces, and employee areas are kept clean and impeccably maintained.
  • Conduct regular inspections of guest rooms and public areas, identifying issues and holding staff accountable for corrective actions.
  • Ensure guest room status is communicated promptly and efficiently to the Front Desk.
  • Prepare daily work assignments by obtaining lists of rooms requiring immediate cleaning and identifying prospective check-outs or discharges.
  • Monitor and manage inventory levels of housekeeping supplies to ensure adequate stock.
  • Support and supervise an effective inspection program for all guestrooms and public spaces to uphold quality standards.
  • Manage the department's impact on the property's overall financial goals, striving to achieve or exceed budgeted objectives.
  • Verify that all employees are equipped with the correct supplies, equipment, and uniforms.
  • Communicate areas requiring attention to staff, ensuring clear understanding and follow-up on corrective actions.
  • Supervise daily Housekeeping shift operations, ensuring strict compliance with all established housekeeping policies, standards, and procedures.
  • Participate actively in departmental meetings, conveying departmental goals to achieve desired outcomes.
  • Utilize on-the-job training tools to train new room attendants and provide necessary follow-up training.
  • Establish and maintain open, collaborative relationships with employees, fostering a similar environment among the team.
  • Schedule employees according to business demands and accurately track employee time and attendance.
  • Ensure employees clearly understand their expectations and operational parameters.
  • Administer property policies fairly and consistently, completing disciplinary procedures and documentation according to Standard and Local Operating Procedures (SOPs and LSOPs), and supporting the Peer Review Process where applicable.
  • Supervise staffing levels to ensure guest service, operational needs, and financial objectives are met.
  • Observe employee service behaviors and provide constructive feedback.
  • Ensure employee recognition is consistently practiced across all shifts and participate in an ongoing employee recognition program.
  • Solicit employee feedback, maintain an open-door policy, and review employee satisfaction results to identify and address concerns.
  • Participate in employee progressive discipline procedures.
  • Celebrate team successes and acknowledge team member contributions.
  • Set a positive example for guest relations and embody the brand's service culture.
  • Participate in the development and implementation of corrective action plans to enhance guest satisfaction.
  • Empower employees to deliver excellent customer service.
  • Emphasize guest satisfaction during departmental meetings and focus on continuous improvement initiatives.
  • Respond to and effectively handle guest problems and complaints.
  • Continuously strive to improve service performance.

Qualifications and Requirements

  • High school diploma or GED required.
  • Alternatively, a 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or a related major is acceptable.
  • If holding a high school diploma or GED, 2 years of experience in housekeeping or a related professional area is required.
  • If holding a 2-year degree, no prior work experience is required.

Required Skills

  • Housekeeping Operations
  • Laundry Operations
  • Recreation/Health Club Management
  • Budget Management
  • Human Resources Management
  • Customer Service Excellence
  • Leadership and Team Motivation
  • Teamwork and Collaboration
  • Problem-Solving
  • Effective Communication

Work Location and Type

This is a full-time management position located in Riyadh, Saudi Arabia. The role is not remote.

Company Information

Marriott International is an equal opportunity employer committed to diversity and inclusion. They welcome all and provide access to opportunity, actively fostering an environment where unique backgrounds are valued and celebrated. They are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

breifcase0-1 years

locationRiyadh

8 days ago
AsstMgr-Restaurants

AsstMgr-Restaurants

📣 Job AdNew

W Hotels

Full-time

About the Role

W Hotels is seeking an Assistant Manager for its Restaurants in Riyadh, Saudi Arabia. This management position is responsible for the daily operations of the hotel's restaurants and bars, focusing on delivering exceptional guest experiences and efficient service. The role involves supporting the culinary and service teams, maintaining high standards of hygiene, and contributing to the achievement of operational and financial targets while ensuring compliance with hotel policies and legal requirements.

Key Responsibilities

  • Assist in managing the restaurant team, addressing staff issues and concerns.
  • Supervise staff to ensure performance expectations are met.
  • Provide feedback to staff based on observations of service performance.
  • Assist in supervising daily shift operations.
  • Oversee restaurant and related areas in the absence of senior management.
  • Participate in departmental meetings and communicate departmental goals.
  • Ensure all staff have appropriate supplies, equipment, and uniforms.
  • Communicate any issues regarding food quality and service standards to the Chef and Restaurant Manager.
  • Ensure adherence to all restaurant policies, standards, and procedures.
  • Oversee beverage service in compliance with local laws.
  • Strive to meet or exceed budgeted financial targets.
  • Perform duties of restaurant staff and related departments as needed.
  • Manage restaurant opening and closing procedures.
  • Interact with guests to obtain feedback on product quality and service levels.
  • Supervise staff to ensure guest service, operational needs, and financial targets are met.
  • Encourage staff to provide superior guest service within defined parameters.
  • Handle guest issues and complaints, seeking management assistance when necessary.
  • Continuously strive to improve service performance.
  • Establish a positive rapport with guests.
  • Assist staff in reviewing comment cards and guest satisfaction results.
  • Recognize and welcome guests.
  • Oversee ongoing training initiatives.
  • Utilize all in-role training tools for staff.
  • Communicate performance expectations for each position.
  • Provide ongoing coaching and suggestions to staff regarding performance.

Qualifications and Experience

  • High School Diploma or GED; 4 years of experience in Food and Beverage, Culinary, or a related professional area.
  • OR Associate's degree in Food and Beverage Management, Hospitality, Hotel Management, Business Management, or a related field; 2 years of experience in Food and Beverage, Culinary, or a related professional area.

Required Skills

  • Food and Beverage Management
  • Restaurant Operations
  • Guest Service
  • Team Management
  • Financial Management
  • Compliance

Location and Work Details

This full-time management position is located in Riyadh, Saudi Arabia, specifically in the Financial District. The role is categorized under Food and Beverage & Culinary.

breifcase2-5 years

locationRiyadh

8 days ago
AsstMgr-Restaurants

AsstMgr-Restaurants

📣 Job AdNew

W Hotels

Full-time

About the Role

W Hotels is seeking a dynamic Assistant Manager for its Restaurants to join our team in Riyadh, Saudi Arabia. This management-level position is responsible for the daily operations of our food and beverage and room service departments. You will play a crucial role in assisting with menu planning, maintaining hygiene standards, and supporting service staff during peak hours. The ideal candidate will ensure guest and associate satisfaction while adhering to operational budgets and upholding all standards and legal requirements.

Key Responsibilities

  • Assist in managing the restaurant team, addressing associate inquiries and concerns.
  • Supervise associates to ensure performance goals are met.
  • Provide feedback to associates based on observations of service behavior.
  • Assist in supervising daily shift operations.
  • Oversee the restaurant and all related areas in the absence of the Restaurant General Manager or Restaurant Manager.
  • Participate in departmental meetings and communicate departmental goals clearly to ensure alignment and achieve desired results.
  • Ensure all associates have the appropriate supplies, equipment, and uniforms.
  • Communicate any issues regarding food quality and service levels to the Executive Chef and Restaurant Manager.
  • Ensure compliance with all restaurant policies, standards, and procedures.
  • Supervise the service of alcoholic beverages in accordance with local laws.
  • Strive to meet or exceed budgeted goals.
  • Perform all duties of restaurant staff and related departments as necessary.
  • Manage restaurant opening and closing.
  • Interact with guests to obtain feedback on product quality and service levels.
  • Supervise staff to ensure guest service, operational needs, and revenue goals are met.
  • Encourage staff to provide exceptional guest service within designated parameters.
  • Handle guest inquiries and complaints, seeking assistance from the supervisor when necessary.
  • Strive to improve service performance.
  • Establish a positive rapport with guests.
  • Assist associates in reviewing comment cards and guest satisfaction results.
  • Recognize and welcome guests.
  • Supervise ongoing training initiatives.
  • Utilize all available on-the-job training tools for associates.
  • Communicate performance expectations based on job descriptions.
  • Provide associates with ongoing coaching and counseling based on performance.

Qualifications and Requirements

  • High School Diploma or GED; 4 years of experience in the food, beverage, hotel, or related field.
  • OR a degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality Management, or a related field; 2 years of experience in the food, beverage, hotel, or related field.

Required Skills

  • Restaurant Management
  • Food and Beverage Service
  • Guest Service
  • Financial Management
  • Compliance

Work Environment and Schedule

This is a full-time, management-level position located in Riyadh, Saudi Arabia. The role requires 2-5 years of relevant experience. The position is not remote.

breifcase2-5 years

locationRiyadh

8 days ago
AsstMgr-Restaurants

AsstMgr-Restaurants

📣 Job AdNew

W Hotels

Full-time

About the Role

W Hotels in Riyadh, Saudi Arabia is seeking an Assistant Manager for its Restaurants. This full-time management position is responsible for overseeing daily restaurant operations, ensuring guest satisfaction, and contributing to a positive team environment. The role involves direct supervision of restaurant and bar areas, and potentially room service, supporting the Food and Beverage department's overall objectives.

W Hotels is part of Marriott International, a global company focused on creating experiences for guests. The brand's philosophy emphasizes attentiveness and readiness, aiming to redefine luxury. Joining W Hotels offers opportunities for professional growth within a global team.

Key Responsibilities

  • Assist in the daily supervision of restaurant operations, including restaurants, bars, and room service.
  • Support menu planning and ensure adherence to established sanitation standards.
  • Provide assistance to servers and hosts during peak meal periods and high demand times.
  • Focus on continuous improvement in guest and employee satisfaction.
  • Identify training needs within the team and implement plans to address them.
  • Handle employee questions and concerns, and monitor performance to ensure expectations are met.
  • Provide constructive feedback to employees based on observations of service behaviors.
  • Supervise daily shift operations and oversee restaurant areas in the absence of senior management.
  • Participate in department meetings, communicating departmental goals clearly.
  • Ensure employees have the necessary supplies, equipment, and uniforms.
  • Communicate issues regarding food quality and service levels to the Chef and Restaurant Manager.
  • Ensure compliance with all restaurant policies, standards, and procedures.
  • Monitor alcohol beverage service in compliance with local laws.
  • Manage operations to achieve or exceed budgeted goals.
  • Perform duties of restaurant employees and related departments as necessary.
  • Open and close restaurant shifts.
  • Interact with guests to obtain feedback on product quality and service levels.
  • Supervise staffing levels to ensure guest service, operational needs, and financial objectives are met.
  • Encourage employees to provide excellent customer service within established guidelines.
  • Handle guest problems and complaints, seeking assistance from supervisors when necessary.
  • Strive to improve service performance and set a positive example for guest relations.
  • Assist in reviewing comment cards and guest satisfaction results with employees.
  • Meet and greet guests.
  • Supervise ongoing training initiatives and utilize on-the-job training tools.
  • Communicate performance expectations in accordance with job descriptions.
  • Coach and counsel employees regarding performance on an ongoing basis.
  • Provide information to supervisors, co-workers, and subordinates through various communication channels.
  • Analyze information and evaluate results to solve problems effectively.
  • Recognize good quality products and presentations.

Qualifications and Requirements

  • High school diploma or GED; 4 years of experience in the food and beverage, culinary, or related professional area.
  • OR a 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or a related major; 2 years of experience in the food and beverage, culinary, or related professional area.

Required Skills

  • Food and Beverage Operations
  • Culinary Knowledge
  • Restaurant Operations Management
  • Menu Planning
  • Sanitation Standards
  • Guest Satisfaction
  • Employee Satisfaction
  • Training and Development
  • Supervision and Leadership
  • Customer Service Excellence
  • Human Resources Management Principles
  • Problem-Solving Abilities

Work Location and Type

This is a full-time management position located in Riyadh, Saudi Arabia, within the Financial District.

breifcase2-5 years

locationRiyadh

8 days ago
AsstMgr-Restaurants

AsstMgr-Restaurants

📣 Job AdNew

W Hotels

Full-time

About the Role

W Hotels in Riyadh, Saudi Arabia is seeking an Assistant Manager for its Restaurants. This full-time management position is responsible for overseeing daily restaurant operations, ensuring high standards of guest experience, and fostering a positive work environment for the food and beverage team. The role contributes to the continuous improvement of guest and employee satisfaction through active participation in operations and staff development.

This position involves direct supervision of restaurant and bar operations, and potentially room service. The Assistant Manager will maintain high standards of service, quality, and operational efficiency within the Financial District of Riyadh.

Key Responsibilities

  • Assist in the daily supervision of restaurant operations, including restaurants, bars, and room service.
  • Contribute to menu planning and ensure the highest sanitation standards are maintained.
  • Support servers and hosts on the floor during peak meal periods to ensure seamless service.
  • Strive for continuous improvement in both guest and employee satisfaction.
  • Identify training needs within the team and implement plans to achieve departmental goals.
  • Handle employee questions and concerns, monitoring performance to ensure expectations are met.
  • Provide constructive feedback to employees based on observations of service behaviors.
  • Assist in supervising daily shift operations and oversee restaurant areas in the absence of senior management.
  • Participate in department meetings, communicating a clear and consistent message regarding departmental goals.
  • Ensure all employees have the necessary supplies, equipment, and uniforms.
  • Communicate any issues regarding food quality and service levels to the Chef and Restaurant Manager.
  • Ensure strict compliance with all restaurant policies, standards, and procedures.
  • Monitor alcohol beverage service in accordance with all local laws and regulations.
  • Manage operations to achieve or exceed budgeted financial goals.
  • Perform duties of restaurant employees and related departments as necessary to ensure operational flow.
  • Effectively open and close restaurant shifts.
  • Interact directly with guests to gather feedback on product quality and service levels.
  • Supervise staffing levels to ensure guest service, operational needs, and financial objectives are met.
  • Encourage employees to provide excellent customer service within established guidelines.
  • Address and resolve guest problems and complaints, seeking assistance from supervisors when required.
  • Actively work to improve service performance across the team.
  • Set a positive example for guest relations and professional conduct.
  • Assist in reviewing comment cards and guest satisfaction results with employees.
  • Meet and greet guests warmly, creating a welcoming atmosphere.
  • Supervise ongoing training initiatives for restaurant staff.
  • Utilize all available on-the-job training tools to develop employees.
  • Communicate performance expectations clearly, aligning with job descriptions for each position.
  • Provide ongoing coaching and counseling to employees regarding their performance.
  • Provide information to supervisors, colleagues, and subordinates through various communication channels.
  • Analyze information and evaluate results to identify the best solutions and solve problems effectively.
  • Recognize and acknowledge good quality products and presentations.

Qualifications and Requirements

  • High school diploma or GED required.
  • A 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or a related major is preferred.
  • A minimum of 4 years of experience in the food and beverage, culinary, or related professional area is required if holding a high school diploma or GED.
  • A minimum of 2 years of experience in the food and beverage, culinary, or related professional area is required if holding a 2-year degree.

Required Skills

  • Food and Beverage Operations
  • Culinary Knowledge
  • Sanitation Standards
  • Guest Satisfaction
  • Employee Satisfaction
  • Training and Development
  • Menu Planning
  • Supervision and Leadership
  • Customer Service Excellence
  • Problem-Solving
  • Human Resources Management

Work Environment and Location

This is a full-time management position located in the Financial District of Riyadh, Saudi Arabia. The role operates within the Food and Beverage & Culinary category.

W Hotels is committed to being an equal opportunity employer, valuing diverse backgrounds and providing access to opportunity. The company fosters an environment where the unique backgrounds of associates are celebrated and is committed to non-discrimination on any protected basis.

breifcase2-5 years

locationRiyadh

8 days ago
Human Resources Manager

Human Resources Manager

📣 Job AdNew

NASCO - National Advanced Systems Co. Ltd.

Full-time

About the Role

National Advanced Systems Co. Ltd. (NASCO) is seeking a Human Resources Manager to join its headquarters team in Riyadh. NASCO is a leader in providing mission-critical communication, security, and technology solutions, specializing in integrated offerings across public safety, security systems, tactical communications, cybersecurity, and managed services. This role is responsible for overseeing the company's comprehensive HR function and supporting its continued growth and strategic objectives.

Key Responsibilities

  • Manage the daily operations of the Human Resources department, ensuring efficient delivery of HR services.
  • Lead all recruitment activities, including sourcing, interviewing, and onboarding, and support workforce planning.
  • Oversee employee relations, providing guidance on HR policies and best practices to foster a positive work environment.
  • Administer performance management processes and support employee development initiatives.
  • Ensure strict compliance with Saudi labor regulations and internal company policies.
  • Maintain accurate HR records, systems, and documentation.
  • Support and implement initiatives to enhance employee engagement and workplace effectiveness.
  • Partner with management on staffing, organizational development, and people-related strategic matters.

Qualifications and Requirements

  • A Bachelor's degree in Human Resources, Business Administration, or a closely related field.
  • A minimum of 5 years of progressive experience in Human Resources.
  • Demonstrated strong knowledge of Saudi labor law and current HR practices in the Kingdom.
  • Proven experience in recruitment, employee relations, performance management, and HR operations.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively with employees and management across various departments.
  • Professional HR certifications such as CIPD, SHRM, or PHR are highly preferred.
  • This position is open to Saudi nationals only.

Required Skills

  • Recruitment and Talent Acquisition
  • Employee Relations Management
  • Performance Management Systems
  • HR Operations and Service Delivery
  • Compliance with Labor Laws and Regulations
  • HR Record Keeping and Systems Management
  • Employee Engagement Strategies
  • Workplace Effectiveness Improvement
  • Staffing and Workforce Planning
  • Organizational Development
  • People Management
  • Strong Communication Skills
  • Interpersonal Skills

Work Environment and Application

This is a full-time position based in Riyadh, Saudi Arabia. Interested candidates are invited to submit their updated CV to a@********************. Please include "Human Resources Manager" in the subject line of your email.

breifcase5-10 years

locationRiyadh

8 days ago
Human Resources Manager

Human Resources Manager

📣 Job Ad

CleanLife

Full-time

About the Role

CleanLife is seeking an experienced and dynamic Human Resources Manager to join our team in Riyadh, Saudi Arabia. This full-time position is crucial for leading and driving our HR strategy, supporting business growth, and enhancing organizational performance through effective people management practices. The ideal candidate will be instrumental in shaping our HR landscape and fostering a positive and productive work environment.

As the Human Resources Manager, you will oversee all facets of the HR function, ensuring alignment with company objectives and operational plans. You will play a pivotal role in developing and implementing HR policies, managing employee relations, and ensuring compliance with all relevant labor laws and regulations within the Kingdom of Saudi Arabia.

Key Responsibilities

  • Develop and execute comprehensive HR strategies that align with CleanLife's overall business objectives and operational plans.
  • Lead and manage all core HR functions, including Talent Acquisition, Employee Relations, Performance Management, Learning & Development, Compensation & Benefits, and HR Operations.
  • Oversee end-to-end recruitment processes, from sourcing candidates to onboarding, and manage strategic workforce planning initiatives.
  • Develop, implement, and maintain robust HR policies, procedures, and governance frameworks to ensure consistency and fairness.
  • Ensure strict compliance with Saudi Labor Law and all relevant government regulations pertaining to human resources.
  • Manage performance management systems, facilitate succession planning, and develop talent development programs to nurture internal talent.
  • Lead initiatives focused on employee engagement, retention, and the cultivation of a strong organizational culture.
  • Provide expert HR guidance and support to department managers on a wide range of employee-related matters.
  • Oversee investigations into employee grievances, disciplinary actions, and other sensitive HR issues.
  • Monitor key HR Key Performance Indicators (KPIs) and prepare insightful analytical reports for executive management.
  • Lead organizational development efforts and manage change management initiatives to support business evolution.
  • Manage HR budgets effectively and optimize workforce resources for maximum efficiency.
  • Lead and develop the HR team, fostering a culture of operational excellence and continuous improvement.

Qualifications and Requirements

  • Bachelor's degree in Human Resources, Business Administration, or a closely related field.
  • A minimum of 7 to 10 years of progressive experience in Human Resources.
  • At least 3 years of experience in a managerial or leadership role within HR.
  • In-depth knowledge of Saudi Labor Law and current HR best practices.
  • Professional certifications such as CIPD, SHRM, PHRi, or equivalent are highly preferred.
  • Strong leadership capabilities, excellent communication skills, and robust analytical abilities.
  • Proven experience in effective stakeholder management.

Required Skills

  • Talent Acquisition
  • Employee Relations
  • Performance Management
  • Learning & Development
  • Compensation & Benefits
  • HR Operations
  • Recruitment
  • Workforce Planning
  • HR Policies Development and Implementation
  • Saudi Labor Law Compliance
  • Succession Planning
  • Employee Engagement Strategies
  • Employee Retention
  • Organizational Culture Development
  • HR Guidance and Advisory
  • Investigations and Disciplinary Procedures
  • Employee Grievance Handling
  • HR KPIs Analysis and Reporting
  • Organizational Development
  • Change Management
  • HR Budget Management
  • Workforce Resources Optimization
  • HR Team Leadership
  • Leadership
  • Communication
  • Analytical Skills
  • Stakeholder Management

Work Environment and Details

This is a full-time position based in Riyadh, Saudi Arabia. The role requires 5-10 years of experience in Human Resources, with a minimum of 3 years in a leadership capacity.

breifcase5-10 years

locationRiyadh

10 days ago
Mgr-Housekeeping

Mgr-Housekeeping

📣 Job AdNew

W Hotels

Full-time

About the Role

W Hotels is seeking a Housekeeping Manager for its property in Riyadh, Saudi Arabia. This full-time management position is responsible for maintaining high standards of cleanliness and guest satisfaction. The role involves overseeing the daily operations of the Housekeeping department, and potentially Recreation/Health Club and Laundry services, while contributing to the hotel's financial objectives.

As part of Marriott International, W Hotels focuses on creating genuine guest experiences and reinventing luxury. This role offers an opportunity for professional growth within an international team, embodying the brand's Whatever/Whenever service culture.

Key Responsibilities

  • Manage the daily shift operations of the Housekeeping department, and if applicable, Recreation/Health Club and Laundry services.
  • Direct and collaborate with staff to ensure guest rooms, public spaces, and employee areas are clean and well-maintained.
  • Conduct daily inspections of guestrooms and public areas.
  • Communicate guest room status to the Front Desk efficiently.
  • Prepare work assignments based on rooms requiring immediate cleaning and anticipated check-outs.
  • Monitor and manage inventory of supplies to ensure adequate stock levels.
  • Support and supervise an inspection program for all guestrooms and public spaces.
  • Understand and manage the department's impact on the property's financial goals, aiming to meet or exceed budget targets.
  • Ensure employees have the necessary supplies, equipment, and uniforms.
  • Communicate areas requiring attention to staff and follow up on corrective actions.
  • Supervise daily Housekeeping shift operations, ensuring compliance with all policies, standards, and procedures.
  • Participate in departmental meetings, conveying departmental goals to achieve desired results.
  • Utilize on-the-job training tools to train new room attendants and provide follow-up training.
  • Establish and maintain open, collaborative relationships with employees.
  • Schedule employees according to business demands and track time and attendance.
  • Ensure employees understand their expectations and operational parameters.
  • Administer property policies fairly and consistently, completing disciplinary procedures and documentation according to Standard and Local Operating Procedures (SOPs and LSOPs).
  • Supervise staffing levels to meet guest service, operational needs, and financial objectives.
  • Observe employee service behaviors and provide constructive feedback.
  • Ensure employee recognition is practiced and participate in recognition programs.
  • Solicit employee feedback, maintain an open-door policy, and review employee satisfaction results.
  • Participate in employee progressive discipline procedures.
  • Acknowledge team successes and contributions.
  • Set a positive example for guest relations and embody the brand's service culture.
  • Participate in the development and implementation of corrective action plans to improve guest satisfaction.
  • Empower employees to deliver excellent customer service.
  • Emphasize guest satisfaction and continuous improvement during departmental meetings.
  • Respond to and handle guest problems and complaints effectively.
  • Continuously strive to improve service performance.

Qualifications and Requirements

  • High school diploma or GED required.
  • 2 years of experience in housekeeping or a related professional area.
  • Alternatively, a 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or a related major is acceptable with no prior work experience required.

Required Skills

  • Proficiency in Housekeeping operations and standards.
  • Experience in Laundry operations (if applicable).
  • Commitment to ensuring high levels of Guest Satisfaction.
  • Strong Budget Management capabilities.
  • Knowledge of Human Resources practices and employee management.
  • Excellent Customer Service skills.

Work Location and Type

This is a full-time management position located in Riyadh, Saudi Arabia, at Area 1 Al Aqeeq Street, Financial District, Riyadh, Saudi Arabia, 13519.

Company Commitment

W Hotels is an equal opportunity employer, committed to diversity and inclusion. The company celebrates the unique backgrounds of its associates and fosters an environment where everyone feels valued and has access to opportunity.

breifcase2-5 years

locationRiyadh

8 days ago
Mgr-Housekeeping

Mgr-Housekeeping

📣 Job AdNew

W Hotels

Full-time

About the Role

W Hotels is seeking a Housekeeping Manager for its Riyadh, Saudi Arabia location. This management position is responsible for overseeing the daily operations of the Housekeeping department, and potentially Recreation/Health Club and Laundry services. The role ensures that all guest rooms, public spaces, and employee areas are maintained to high standards of cleanliness and presentation, contributing to guest satisfaction and operational efficiency.

As a key member of the W Hotels team, the Housekeeping Manager will play a crucial role in maintaining the brand's reputation for service and luxury. This position requires a proactive approach to management, attention to detail, and the ability to lead and motivate a team to achieve departmental and property-wide goals, while also managing operational budgets effectively.

Key Responsibilities

  • Oversee daily shift operations of the Housekeeping department, and if applicable, Recreation/Health Club and Laundry services.
  • Direct and collaborate with employees to ensure guest rooms, public spaces, and employee areas are impeccably clean and well-maintained.
  • Conduct regular inspections of all areas and hold staff accountable for implementing corrective actions.
  • Verify that guest room status is communicated to the Front Desk in a timely and efficient manner.
  • Prepare daily work assignments by obtaining lists of rooms to be cleaned immediately and identifying prospective check-outs or discharges.
  • Manage inventory of stock to ensure adequate supplies are available for all operations.
  • Support and supervise an effective inspection program for all guestrooms and public spaces.
  • Understand the financial impact of the department's operations and manage to achieve or exceed budgeted goals.
  • Ensure all employees have the necessary supplies, equipment, and uniforms.
  • Communicate areas requiring attention to staff and follow up to verify understanding and completion.
  • Supervise daily Housekeeping shift operations, ensuring compliance with all housekeeping policies, standards, and procedures.
  • Participate in departmental meetings and consistently communicate departmental goals to achieve desired results.
  • Utilize on-the-job training tools to train new room attendants and provide necessary follow-up training.
  • Establish and maintain open, collaborative relationships with employees, fostering a similar environment among the team.
  • Schedule employees according to business demands and track employee time and attendance.
  • Ensure employees understand their expectations and operational parameters.
  • Administer property policies fairly and consistently, completing disciplinary procedures and documentation according to Standard and Local Operating Procedures (SOPs and LSOPs).
  • Supervise staffing levels to ensure guest service, operational needs, and financial objectives are met.
  • Observe employee service behaviors and provide constructive feedback.
  • Ensure employee recognition programs are active and implemented across all shifts.
  • Participate in an ongoing employee recognition program.
  • Solicit employee feedback, maintain an open-door policy, and review employee satisfaction results to address concerns.
  • Participate in employee progressive discipline procedures.
  • Celebrate successes and publicly acknowledge the contributions of team members.
  • Set a positive example for guest relations and embody the brand's service culture.
  • Participate in the development and implementation of corrective action plans to improve guest satisfaction.
  • Empower employees to provide excellent customer service.
  • Emphasize guest satisfaction during all departmental meetings and focus on continuous improvement.
  • Respond to and effectively handle guest problems and complaints.
  • Strive for continuous improvement in service performance.

Qualifications and Requirements

  • High school diploma or GED; 2 years of experience in housekeeping or a related professional area.
  • Alternatively, a 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or a related major is acceptable with no prior work experience required.

Required Skills

  • Housekeeping Operations
  • Laundry Operations
  • Recreation/Health Club Management
  • Budget Management
  • Human Resources Management
  • Customer Service
  • Leadership
  • Teamwork
  • Problem-Solving

Work Location and Type

This is a full-time, management position located in Riyadh, Saudi Arabia. The role is not remote.

breifcase0-1 years

locationRiyadh

8 days ago
AsstMgr-Sales I

AsstMgr-Sales I

📣 Job AdNew

W Hotels

Full-time

About the Role

W Hotels in Riyadh, Saudi Arabia, is seeking an Assistant Manager for Sales (AsstMgr-Sales I) to join their dynamic team. This full-time management position is based in the Financial District and plays a crucial role in driving sales initiatives and fostering long-term customer relationships. The ideal candidate will contribute to achieving sales objectives by focusing on building value-based connections with clients and ensuring seamless service delivery.

The role involves assisting with the solicitation and handling of sales opportunities, ensuring that business is properly and timely turned over for excellent service delivery. A key aspect of this position is leading day-to-day sales activities with a strong emphasis on cultivating lasting customer relationships that support the achievement of sales goals, including personal sales targets.

Key Responsibilities

  • Assist with the solicitation and handling of sales opportunities to drive revenue and business growth.
  • Ensure that all booked business is properly and timely turned over to relevant departments for seamless service delivery.
  • Lead day-to-day sales activities with a focus on building long-term, value-based customer relationships.
  • Achieve personal sales goals and contribute to the overall sales objectives of the location.
  • Work collaboratively with off-property sales channels to ensure coordinated and complementary sales efforts.
  • Build and strengthen relationships with existing and new customers through activities such as sales calls, entertainment, FAM trips, and trade shows.
  • Develop relationships within the local community to expand the customer base and identify new sales opportunities.
  • Assist in managing and developing relationships with key internal and external stakeholders.
  • Provide accurate, complete, and effective turnover of business to Event Management.
  • Participate in sales calls with the sales team to acquire new business and close deals.
  • Support the operational aspects of booked business, including generating proposals, writing contracts, and managing customer correspondence.
  • Identify new business opportunities to achieve personal and location revenue goals.
  • Understand the overall market, including competitor strengths and weaknesses, economic trends, and supply and demand, to effectively position W Hotels.
  • Assist in closing the most advantageous opportunities for the location based on market conditions and needs.
  • Gain a deep understanding of the location’s primary target customers and their service expectations to offer tailored business solutions.
  • Support the company's service and relationship strategy to drive customer loyalty through excellent service experiences.
  • Service existing customers to grow their share of business with W Hotels.
  • Execute and uphold the company's customer service standards.
  • Provide exceptional customer service consistent with the company's daily service basics.
  • Set a positive example for guest relations and interact with guests to gather feedback on product quality and service levels.

Qualifications and Requirements

  • A 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or a related major, coupled with 2 years of experience in sales and marketing or a related professional area.
  • Alternatively, a 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or a related major with no prior work experience required.

Required Skills

  • Sales
  • Marketing
  • Customer Relationship Management
  • Business Development
  • Revenue Generation
  • Customer Service

Work Location and Type

This is a full-time management position located in the Financial District of Riyadh, Saudi Arabia, at Area 1 Al Aqeeq Street, Postal Code 13519.

About Marriott International and W Hotels

Marriott International is committed to being an equal opportunity employer, valuing diversity and providing access to opportunity. They foster an environment where associates' unique backgrounds are celebrated, recognizing that their strength lies in the rich blend of culture, talent, and experiences. They are committed to non-discrimination on any protected basis.

W Hotels' mission is to ignite curiosity and expand horizons, offering guests a chance to experience life. They aim to open doors and minds, inspired by new faces and experiences, operating with the belief that they are ready for anything. This philosophy has earned them a reputation for redefining luxury worldwide. The "Whatever/Whenever" service culture is central to their operations. W Hotels invites original, innovative individuals looking for future opportunities. Joining W Hotels means becoming part of the Marriott International portfolio of brands, offering a place to work at your best, realize ambitions, feel belonging within a global community, and become the best version of yourself.

breifcase2-5 years

locationRiyadh

8 days ago
Commercial Manager

Commercial Manager

📣 Job Ad

ABYATONA Real Estates

Full-time

About the Commercial Manager Role

ABYATONA Real Estates is seeking a Commercial Manager to join its team in Riyadh, Saudi Arabia. This full-time, on-site position involves overseeing daily commercial operations, managing contracts, and ensuring the strategic alignment of business objectives with financial targets. The role is central to developing robust business plans, analyzing market trends, and leading teams to achieve organizational goals, contributing to the company's mission of building sustainable urban communities.

As a key member of the organization, the Commercial Manager will collaborate with internal and external stakeholders to drive growth and ensure the successful execution of projects. ABYATONA Real Estates is dedicated to delivering projects that foster growth and connectivity, and this role is integral to promoting excellence in real estate development.

Key Responsibilities

  • Oversee and manage daily commercial operations to ensure efficiency and profitability.
  • Develop and implement comprehensive business plans that align with organizational objectives.
  • Analyze market trends and provide strategic insights to inform decision-making.
  • Manage and negotiate contracts with clients, suppliers, and partners to secure favorable terms.
  • Optimize financial performance through effective commercial strategies and cost management.
  • Lead and motivate cross-functional teams to achieve project goals and organizational targets.
  • Ensure seamless collaboration between various departments and external stakeholders.
  • Drive growth initiatives and contribute to the overall success of ABYATONA Real Estates' projects.

Qualifications and Experience

  • Proven experience in Commercial Management and Contract Management.
  • Demonstrated ability in Business Planning and strategic alignment.
  • Strong Analytical Skills with the capacity to assess market trends and make data-driven decisions.
  • Experience in Team Management, including leading and motivating diverse teams.
  • Excellent negotiation skills with a track record of successful agreements.
  • A Bachelor's degree in Business Administration, Management, or a related field.
  • 5-10 years of relevant experience.

Required Skills

  • Commercial Management
  • Contract Management
  • Business Planning
  • Analytical Skills
  • Team Management
  • Negotiation
  • Communication (written and verbal)
  • Leadership qualities

Work Environment and Details

This is a full-time, on-site position based in Riyadh, Saudi Arabia. The role requires the ability to thrive in a fast-paced work environment. Collaboration and effective communication are essential for success in this role.

breifcase5-10 years

locationRiyadh

10 days ago
Asst Housekeeping Manager (Saudi Only)

Asst Housekeeping Manager (Saudi Only)

📣 Job Ad

Mövenpick Hotels & Resorts

Full-time

About the Role

Mövenpick Hotels & Resorts is seeking an Assistant Housekeeping Manager for its property in Riyadh, Saudi Arabia. This role supports the Executive Housekeeper in maintaining high standards of cleanliness, hygiene, and presentation across all hotel areas. The Assistant Housekeeping Manager will contribute to Mövenpick's service delivery by leading and motivating the housekeeping team and collaborating with other departments.

Key Responsibilities

  • Oversee daily housekeeping operations, including task allocation based on occupancy and arrivals.
  • Conduct inspections of guest rooms, public areas, and corridors to ensure compliance with hygiene standards.
  • Coordinate with the Front Desk to provide real-time room status updates and manage guest requests.
  • Liaise with the Engineering department for defect logging, deep cleaning, and preventative maintenance.
  • Manage, motivate, and mentor housekeeping staff, fostering a positive team culture.
  • Assist with staff recruitment, onboarding, and performance evaluations.
  • Conduct daily briefings and implement training programs on SOPs, chemical safety, and guest interaction.
  • Manage staff scheduling, attendance, and payroll reporting in accordance with Saudi labor laws.
  • Monitor and manage inventories of linens, uniforms, amenities, and cleaning supplies to ensure efficient usage and minimize waste.
  • Assist with supply ordering and tracking within the department's operating budget.
  • Oversee Lost & Found procedures, ensuring proper documentation and safekeeping of guest property.
  • Address guest complaints and specialized requests promptly and professionally.
  • Review guest satisfaction surveys to identify areas for operational improvement.

Qualifications and Experience

  • Diploma or Bachelor’s degree in Hospitality Management, Business Administration, or a related field.
  • 3 to 5 years of progressive housekeeping experience in a 4-star or 5-star hotel.
  • At least 1-2 years of experience in a supervisory or assistant managerial capacity within housekeeping.
  • Prior experience within the Accor network or a premium international brand is preferred.
  • Familiarity with the Riyadh hospitality market and Saudi labor/hygiene regulations is a strong asset.

Required Skills

  • Proficiency in Property Management Systems (*, Opera), housekeeping software, and MS Office (Excel, Word).
  • Strong team management abilities, with experience leading teams in a fast-paced environment.
  • Fluent in English (written and spoken). Arabic language skills are a valuable asset.
  • A keen eye for detail regarding cleanliness, aesthetic presentation, and sanitation protocols.

Work Environment

This is a full-time position based in Riyadh, Saudi Arabia. The role involves working within a dynamic hospitality setting, requiring collaboration with various hotel departments.

breifcase2-5 years

locationRiyadh

10 days ago
Property Manager

Property Manager

📣 Job AdNew

Unified Asset & Property Management (UAPM)

Full-time

About the Role

Unified Asset & Property Management (UAPM) is seeking a skilled Property Manager to oversee the comprehensive operational management of a mixed-use property in Riyadh, Saudi Arabia. This role is crucial for ensuring the optimal performance of all building systems and services, aligning with UAPM's strategic asset management objectives and contributing to the overall success of the property portfolio.

Key Responsibilities

  • Assume full accountability for the end-to-end operational management of the assigned mixed-use property, including all building systems, services, and performance outcomes.
  • Develop, implement, and monitor annual property operations plans, ensuring alignment with UAPM's asset management strategy and portfolio objectives.
  • Oversee all Hard FM activities, including HVAC, MEP systems, elevators, fire safety, structural maintenance, and building fabric, to ensure maximum system uptime and reliability.
  • Manage Soft FM services such as cleaning, landscaping, security, waste management, and pest control through effective oversight of outsourced service providers.
  • Transition property maintenance from reactive to proactive models by establishing and maintaining a CAFM/CMMS-based preventive maintenance schedule for all critical building systems.
  • Monitor and interpret building performance data from BMS and IoT sensors to facilitate proactive fault detection, energy optimization, and anomaly resolution.
  • Conduct routine property inspections, meticulously documenting and ensuring the timely closure of all identified defects and corrective actions.
  • Manage all outsourced Hard FM and Soft FM service providers, holding them accountable to contractual KPIs, SLAs, and UAPM quality standards.
  • Lead the vendor performance review process, tracking contractor scorecards, escalating underperformance, and providing recommendations to the Executive Director.
  • Coordinate contractor mobilization, on-site access control, HSE induction, and ensure strict adherence to permit-to-work compliance for all third-party works.
  • Review and process vendor invoices within agreed timelines, verifying against completed work orders and contract terms before approval.
  • Maintain an up-to-date vendor register, service contracts database, and approved supplier list within Yardi.
  • Prepare the annual property operations and maintenance (O&M) budget in coordination with the Executive Director and Finance team.
  • Monitor and control operational expenditure against the approved budget, investigating variances and implementing corrective measures.
  • Process purchase requests, work orders, and vendor payments within delegated authority limits using Yardi and Kissflow.
  • Identify and implement cost-saving opportunities through service consolidation, energy reduction initiatives, and preventive maintenance efficiencies.
  • Prepare monthly financial performance reports, cost variance analyses, and expenditure forecasts for management review.
  • Ensure the property maintains full compliance with all applicable Saudi regulations and standards, including Civil Defence requirements, NFPA, SASO, MOMRA, and municipality codes.
  • Maintain up-to-date records of all regulatory inspections, licenses, permits, and certificates of compliance.
  • Oversee fire safety systems testing, emergency evacuation planning, and coordinate with Civil Defence authorities for necessary approvals and inspections.
  • Enforce HSE policies across all on-site personnel, contractors, and vendors, conducting safety audits and ensuring prompt close-out of non-conformances.
  • Manage all statutory inspection schedules (*, elevators, pressure vessels, electrical systems, fire suppression) and ensure third-party certifications are current.
  • Act as the primary operational point of contact for tenants, managing service requests, complaints, and escalations via Freshdesk within agreed SLA timeframes.
  • Conduct periodic tenant satisfaction assessments and translate feedback into actionable service improvements.
  • Coordinate with the Tenant Coordination team on fit-out works, handovers, and any tenant-driven modifications to the property.
  • Maintain professional, responsive communication with all property stakeholders, including tenants, government authorities, and utility providers.
  • Lead, manage, and develop a team of three direct reports, setting clear performance objectives aligned with property KPIs.
  • Conduct regular one-to-ones, annual performance appraisals, and development planning discussions for all direct reports via KayanHR.
  • Foster a safety-first, continuous improvement culture within the team, encouraging proactive reporting of risks, inefficiencies, and improvement ideas.
  • Allocate team workloads effectively, manage task progress in Wrike, and ensure capacity is balanced across preventive, reactive, and project-based activities.
  • Own property-level operational data, including work orders, asset registers, maintenance logs, energy consumption, and cost records, ensuring accuracy and completeness in Yardi and CAFM systems.
  • Prepare and submit monthly property performance reports covering maintenance KPIs, financial summaries, tenant satisfaction scores, and compliance status.
  • Build and maintain Power BI dashboards tracking key operational metrics for the Executive Director's review.
  • Lead continuous improvement initiatives targeting energy efficiency, planned vs. reactive maintenance ratios, and vendor cost optimization.
  • Monitor ESG-relevant metrics, including energy and water consumption, waste management, and progress toward green building compliance (LEED, Mostadam).

Qualifications and Requirements

  • Bachelor's degree in Facilities Management, Engineering (Mechanical, Electrical, or Civil), Real Estate Management, or a related discipline.
  • Professional certification is preferred, such as IFMA CFM, BIFM (IWFM), PMP, or an equivalent FM or project management credential.
  • Minimum of 5 years of experience in facilities or property management, with at least 2 years in a management or supervisory role.
  • Demonstrated experience managing mixed-use or large commercial/retail properties, including both Hard FM and Soft FM service streams.
  • Proven track record of managing outsourced FM contractors and effectively holding service providers accountable to KPI and SLA performance standards.
  • Familiarity with Saudi regulatory requirements, including Civil Defence, NFPA, SASO, MOMRA, and municipality compliance.

Required Skills and Proficiencies

  • Technical Skills: Expertise in HVAC, MEP systems, Fire Safety, Structural Maintenance, Building Fabric Maintenance, Cleaning Services, Landscaping, Security Services, Waste Management, Pest Control, Preventive and Predictive Maintenance. Proficiency with CAFM/CMMS, BMS, and IoT Sensors for fault detection, energy optimization, and anomaly resolution. Strong capabilities in Vendor Management, KPI and SLA Management, Contract Management, HSE Induction, Permit-to-Work procedures, Invoice Processing, Budget Preparation, Expenditure Control, Cost Saving Initiatives, Financial Reporting, and Regulatory Compliance (Civil Defence, NFPA, SASO, MOMRA, Municipality Codes). Experience with regulatory inspections, licenses, permits, certificates of compliance, fire safety systems testing, emergency evacuation planning, HSE policies enforcement, safety audits, and statutory inspection schedules. Competence in tenant relations, service request management, complaint management, tenant satisfaction assessment, tenant coordination, and stakeholder communication. Skills in team leadership, performance management, development planning, continuous improvement culture, workload allocation, task management, capacity balancing, data accuracy, data completeness, performance reporting, dashboard creation, energy efficiency monitoring, planned vs. reactive maintenance ratio management, vendor cost optimization, and ESG metrics including water consumption and waste management monitoring, and green building compliance (LEED, Mostadam).
  • Software Proficiency: Yardi (work order management, vendor tracking, cost monitoring, property management reporting), Freshdesk (tenant service request management, complaint tracking, SLA monitoring), Wrike (task assignment, project tracking, contractor coordination, team workflow management), Kissflow (internal process requests, purchase order workflows, digital form approvals), Microsoft 365 (Teams, Outlook, SharePoint, Excel for maintenance logs, asset registers, cost tracking, PowerPoint), Advanced Excel (operational KPI dashboards, financial variance analysis, management reporting), CAFM/CMMS platforms (preventive maintenance scheduling, asset lifecycle management, work order automation), Building System Performance Monitoring, Energy Consumption Monitoring, Anomaly Detection.
  • Behavioral Competencies: Accountability (takes full ownership of property performance and team deliverables), Leadership (motivates direct reports and holds outsourced service providers to standard), Stakeholder Management (builds effective working relationships with tenants, contractors, and internal functions), Resilience & Composure (manages competing priorities and on-site emergencies with composure).
  • Functional Competencies: FM Operations (depth across Hard FM and Soft FM service disciplines), Vendor & Contract Management (enforces SLAs, manages contractor performance, drives value from outsourced relationships), Regulatory & Compliance (applies Saudi FM regulations, fire safety codes, and HSE frameworks accurately), Financial Acumen (controls O&M budgets and produces clear financial variance analysis), Data-Driven Operations (uses FM systems and dashboards to drive evidence-based decisions).

Work Environment and Location

This is a full-time position based in Riyadh, Saudi Arabia. The role requires 5-10 years of relevant experience.

breifcase5-10 years

locationRiyadh

6 days ago
Planning & Performance Manager

Planning & Performance Manager

📣 Job AdNew

Jeeny

Full-time

About the Role

Jeeny, a mobile application focused on making daily commuting and transportation accessible, affordable, and flexible, is seeking a dynamic Planning & Performance Manager. This role is critical in enabling Jeeny's business teams to optimize decision-making, strategic planning, and performance management across all operational markets. Reporting directly to the CFO, the Planning & Performance Manager will lead a team of two analysts to drive efficiency and strategic alignment within the organization. The position involves overseeing end-to-end performance tracking, financial planning, and strategic reporting to ensure ridehailing operations function at peak efficiency, aligned with business objectives, while also fostering team growth.

Key Responsibilities

  • Lead the development and management of quarterly and monthly budgets, including topline and bottom-line financial targets.
  • Establish clear quarterly and monthly Key Performance Indicator (KPI) targets for business operations.
  • Identify and analyze performance gaps against targets, collaborating with business teams to implement gap closure initiatives.
  • Establish and maintain regular communication between business teams and leadership to monitor progress, including weekly performance calls and month-end retrospective meetings.
  • Partner with business teams to facilitate informed decision-making on strategic and operational matters.
  • Develop and maintain visibility of L0, L1, and L2 KPIs at appropriate frequencies for all business teams.
  • Proactively track L1 and L2 KPIs to identify opportunities for improving L0 KPIs and overall operational performance.
  • Develop business and financial models in response to ad-hoc requests from cross-functional stakeholders.
  • Lead, mentor, and develop a team of strategy, planning, and performance analysts, setting objectives, managing performance, and cultivating a collaborative team culture.
  • Collaborate cross-functionally with various departments to enhance overall operational efficiency and effectiveness.

Qualifications and Requirements

  • Bachelor of Science (BSc) or Bachelor of Arts (BA) degree in Business Administration, Marketing, Finance, Data Analytics, or a closely related field. A Master of Science (MSc), Master of Arts (MA), or Master of Business Administration (MBA) is considered a strong asset.
  • A minimum of 4 years of compulsory experience in Business Finance, Strategy, or Planning roles.
  • Demonstrated experience in team management is a mandatory requirement.
  • Strong presentation skills, capable of conveying complex information clearly and effectively.
  • Fluent in written and spoken English.

Required Skills

  • Expert proficiency in Microsoft Excel and PowerPoint.
  • Skilled in utilizing data visualization software to present insights effectively.
  • Strong expertise in automation and the application of Artificial Intelligence (AI) in business processes.
  • Excellent written and verbal communication skills.
  • Analytical mind with a strong aptitude for problem-solving.
  • Proven ability to lead quarterly and monthly budget development.
  • Capability to create quarterly and monthly KPI targets.
  • Proficiency in outlining performance gaps and developing bridging initiatives with business teams.
  • Experience in establishing communication cadences between business teams and leadership.
  • Adept at partnering with business teams to support key decision-making.
  • Skilled in creating visibility for L0, L1, and L2 KPIs.
  • Ability to proactively identify opportunities for L0 KPI improvement through L1 and L2 KPI tracking.
  • Experience in developing business and financial models for ad-hoc requests.
  • Proven leadership and development skills for strategy, planning, and performance analysts.
  • Strong capability in working cross-functionally to improve operational efficiency and effectiveness.

Work Environment and Location

This is a full-time position. The role is based in Riyadh, Jeddah, Medina, Dammam, or Al Khobar, Saudi Arabia. Jeeny offers an environment that encourages ownership and the pursuit of excellent outcomes, with opportunities for collaboration, learning, and skill expansion. Comprehensive health benefits and insurance coverage are provided, alongside flexible working hours to support work-life balance.

breifcase2-5 years

locationRiyadh

7 days ago
System Admin AFC Level 4

System Admin AFC Level 4

📣 Job Ad

AtkinsRéalis

Full-time

About the Role

AtkinsRéalis is seeking a System Admin AFC Level 4 to join our team in Riyadh, Saudi Arabia. This senior technical role requires a professional with over 10 years of dedicated experience in the operation and maintenance of Automated Fare Collection (AFC) and Central Clearing House (CCH) systems. The successful candidate will be responsible for overseeing AFC operations at both employer and operator levels, ensuring the reliability and efficiency of these critical systems.

Key Responsibilities

  • Operate and maintain AFC and Central Clearing House systems at the employer level, leveraging a minimum of 10 years of technical experience.
  • Manage AFC systems at the operator level (AFMC).
  • Handle and discuss AFC fault reports and AFC-related customer complaints, such as refunds, with the AFC Contractor.
  • Test and release new software in the Test & Development Center, including ITS interfaces.
  • Configure system settings and administer access rights within the AFC system in alignment with RCRC (or Client, as applicable).
  • Supervise CSC stocks for Service and Maintenance, aligning with Contract Administration and Finance teams.
  • Administer cards, including managing blacklists, bulk sales, new versions, and new fares.
  • Manage interfaces to third-party systems, such as AFC mobile applications, ERP, banks, PSPs, and customer call centers.

Required Qualifications

  • A minimum of 10 years of technical experience in the operation and maintenance of AFC and Central Clearing House systems.
  • Demonstrated experience with Central Clearing House systems.
  • Proficiency in handling AFC systems and their interfaces with third-party systems, including AFC mobile applications, ERP, banks, PSPs, and customer call centers.
  • Proven ability to analyze AFC fault reports and AFC-related customer complaints, and coordinate effectively with the AFC Contractor.
  • Experience in testing and releasing new software in a Test & Development Center, including ITS interfaces.
  • Capability to configure system settings and administer access rights within the AFC system, aligning with client requirements.
  • Experience in supervising stocks for Service and Maintenance and coordinating with Contract Administration and Finance teams.
  • Proficiency in administering cards, including managing blacklists, bulk sales, new versions, and new fares.

Essential Skills

  • AFC systems operation and maintenance
  • Central Clearing House systems operation and maintenance
  • Fault report handling and analysis
  • Customer complaint management
  • Software testing and deployment
  • System configuration and administration
  • Access rights administration
  • Stock supervision and management
  • Card administration (blacklists, bulk sales, versions, fares)
  • Coordination with finance and contract teams
  • Interface management with third-party systems

Work Location and Type

This is a full-time position based in Riyadh, Saudi Arabia.

breifcase+10 years

locationRiyadh

11 days ago
Finance Manager

Finance Manager

📣 Job AdNew

Next Match AI

SR 65,000 - 85,000 / Month dotFull-time

About the Role

Next Match AI, a company developing an AI platform for hiring, is seeking a Finance Manager to lead its financial operations in Riyadh, Saudi Arabia. This is a key leadership position within a growing technology company, operating under a hybrid work model. The Finance Manager will be responsible for the fiscal health of the KSA entity, supporting efficient scaling, and ensuring compliance with Saudi Arabian regulations. This role involves strategic influence, partnership with the CEO and Board, and coordination with international offices in London, Toronto, and Dubai.

NextMatch AI's mission is to connect verified candidates directly to employer systems, aiming to reduce manual screening and improve hiring accuracy. As the company expands in Saudi Arabia, this role is critical for supporting growth and aligning with the Kingdom's Vision 2030 digital transformation initiatives in the HR Tech sector.

Key Responsibilities

  • Develop and maintain the financial roadmap for NextMatch AI's KSA and regional expansion initiatives.
  • Oversee all VAT filings and ensure complete compliance with Zakat, Tax and Customs Authority (ZATCA) regulations, including electronic invoicing requirements.
  • Lead the annual budgeting process and provide comprehensive monthly variance analysis to global leadership.
  • Manage international fund transfers, payroll processing, and vendor payments across multiple currencies.
  • Prepare high-level financial dashboards for investors and internal stakeholders.
  • Act as the primary point of contact for external auditors and local financial institutions.

Qualifications and Requirements

  • A minimum of 5 years of experience in Finance Management, with a preference for experience within the Tech, SaaS, or high-growth startup environments.
  • A Bachelor's degree in Finance, Accounting, or Economics.
  • A professional qualification such as CPA, ACCA, or CMA is highly preferred.
  • A deep understanding of Saudi labor laws, Zakat regulations, and Saudi IFRS standards.
  • Proficiency in cloud-based ERP and accounting software, including Oracle, NetSuite, Xero, or Zoho Books.
  • Exceptional written and verbal communication skills in both English and Arabic.
  • A "builder" mentality, with a demonstrated ability to create systems and processes from the ground up.

Required Skills

  • Financial Strategy Development
  • Compliance and Tax Management (including VAT filings, ZATCA regulations, and electronic invoicing)
  • Budgeting and Forecasting
  • Cash Flow Management (including international fund transfers, payroll, and vendor payments)
  • Financial Reporting and Dashboard Creation
  • Audit Management
  • Experience in Tech, SaaS, or high-growth startup environments
  • Knowledge of Saudi Labor Laws, Zakat, and Saudi IFRS Standards
  • Proficiency with cloud-based ERP and accounting software (*, Oracle, NetSuite, Xero, Zoho Books)
  • Excellent Communication Skills (English and Arabic)
  • A proactive "builder" mentality

Work Environment and Compensation

This is a full-time, hybrid position based in Riyadh, Saudi Arabia. The role offers a monthly salary range of SAR 65,000 – SAR 85,000, plus executive benefits. This position provides a competitive compensation package and significant global exposure within an international structure, supporting the Kingdom's digital transformation in the HR Tech sector.

breifcase5-10 years

locationRiyadh

8 days ago
Manager - Showroom

Manager - Showroom

📣 Job Ad

The Ghurair

Full-time

About the Role

Al Ghurair, a diversified family business group with over six decades of heritage in the Middle East, is seeking a Manager - Showroom for its operations in Riyadh, Saudi Arabia. This full-time position is focused on driving sales performance and ensuring an exceptional customer experience within the automotive sector, specifically for the Mhero and Voyah brands.

Role Overview

As the Manager - Showroom, you will lead a team and oversee all showroom operations to achieve ambitious sales targets and maintain the premium image of the represented brands. This role requires strategic thinking, strong leadership capabilities, and a thorough understanding of sales processes and customer relationship management.

Key Responsibilities

  • Drive showroom sales performance by achieving monthly sales volume, revenue, and gross profit targets for Mhero and Voyah brands through effective monitoring of walk-in conversion rates, test drives, and customer follow-ups.
  • Lead and coach the showroom team, comprising approximately 6-8 direct reports including Brand Hosts, Sales Executives, and Cashiers, by conducting daily huddles, performance reviews, and ongoing product training focused on EV features and brand positioning.
  • Manage and elevate customer experience standards, ensuring every visitor receives a premium and personalized welcome and sales process, while effectively resolving escalations and maintaining mystery shop scores above target.
  • Oversee vehicle display and showroom readiness, coordinating vehicle rotation, cleanliness, digital signage, marketing collateral, and hospitality areas to accurately reflect Mhero's rugged identity and Voyah's luxury image.
  • Optimize operational processes by monitoring lead management within the CRM system, ensuring accurate order booking and payment processing, and collaborating with the after-sales department for seamless vehicle deliveries.
  • Analyze sales data and market feedback by tracking key showroom performance indicators (KPIs) such as traffic, conversion rates, and test drive-to-sale ratios, reporting on competitor activities, and recommending promotional events or inventory adjustments to the Branch Sales Manager.

Qualifications and Experience

  • A minimum of 5 years and a maximum of 10 years of relevant experience in a sales management role.
  • Experience within the automotive industry is preferred.

Required Skills

  • Proven ability to drive sales performance and achieve targets.
  • Strong team leadership and coaching capabilities.
  • Expertise in managing and enhancing customer experience.
  • Proficiency in optimizing operational processes.
  • Skilled in sales data analysis and interpretation.
  • Experience with CRM systems for lead management and customer tracking.

Work Details

This is a full-time position based in Riyadh, Saudi Arabia.

breifcase5-10 years

locationRiyadh

10 days ago
Manager - Construction (MAS7-20005274)

Manager - Construction (MAS7-20005274)

📣 Job Ad

Qiddiya

Full-time

About the Role

Qiddiya Investment Company is seeking a Manager - Construction to join its team in Riyadh, Saudi Arabia. This role is responsible for overseeing large-scale construction projects from initiation to completion, ensuring delivery on time, within budget, and to high quality standards. The Manager - Construction will coordinate and direct all construction activities, manage resources, and ensure compliance with regulatory requirements and safety protocols.

Key Responsibilities

  • Lead and manage construction projects, providing direction and oversight at all project stages.
  • Develop and implement comprehensive project plans, schedules, and budgets, ensuring efficient resource allocation.
  • Collaborate with architects, engineers, and subcontractors to ensure project designs are executed efficiently and within defined constraints.
  • Monitor and report on project progress, proactively addressing issues and implementing timely solutions.
  • Ensure strict compliance with health and safety regulations and quality standards throughout the construction process.
  • Engage with a diverse range of stakeholders, including regulatory authorities and community representatives, providing project updates and addressing concerns.
  • Conduct regular site inspections to verify work compliance with specifications and identify any potential risks.
  • Foster a culture of continuous improvement and innovation within the construction team.

Qualifications and Requirements

  • Bachelor's degree in Civil Engineering, Construction Management, or a related field.
  • A minimum of 10 years of experience in construction management, with a strong focus on large-scale projects.
  • A proven track record of successfully delivering projects on time and within budget.
  • Strong knowledge of construction methods, materials, and relevant legal regulations.
  • Excellent leadership and team management skills.
  • Strong problem-solving abilities and the capacity to make sound, timely decisions.
  • Effective communication skills, both verbal and written, with the ability to collaborate with diverse stakeholders.
  • Familiarity with project management software and construction management tools.
  • Knowledge of sustainability practices in construction is preferred.

Required Skills

  • Construction Management
  • Project Planning
  • Budget Management
  • Resource Management
  • Regulatory Compliance
  • Safety Regulations
  • Quality Standards
  • Stakeholder Engagement
  • Site Inspections
  • Continuous Improvement
  • Innovation
  • Leadership
  • Team Management
  • Problem-Solving
  • Decision Making
  • Communication (Verbal and Written)
  • Project Management Software Proficiency
  • Construction Management Tools Proficiency
  • Sustainability Practices in Construction

Work Location and Environment

This is a full-time position based in Riyadh, Saudi Arabia. The role involves overseeing construction projects, requiring regular site inspections and collaboration with various teams and stakeholders.

breifcase+10 years

locationRiyadh

10 days ago